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Property Maintenance Salary in Chattanooga, TN

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Service Manager
Critter Control Operations, Inc., Chattanooga
Management Opportunity with an Industry Leading Wildlife Management Company! Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business. Learn more about us here! Responsibilities What You Will Do The District Service Manager is responsible for leading the recurring service team and assisting in recruiting, training, and development of technicians within their district. As a District Service Manager, you will direct the service, routing and scheduling functions of your district to provide quality service to customers and achieve district performance objectives. District Service Managers are responsible for the overall direction, coordination, and evaluation of the recurring services operation and customer experience.  Your Daily Duties Conduct on-going training in customer service skills, technical and safety policies, Evaluate quality of service provided to customers, develop procedures to minimize customer complaints, increase customer retention Ensure compliance with DOT and fleet maintenance. Assist territories that have employees on vacation or terminated M&S management for District chemical orders, wildlife control supplies, etc. Route management to ensure completions and allowance reduction and optimize routing and scheduling AR management in partnership with the District Manager Weekly technician ride-alongs and ongoing training Become an employee handbook expert Stabilize revenue and production after employee loss or during employee vacation Maintain licensure for employees within district and assist with renewals ensuring state compliance You Will Thrive In This Role If You hold yourself to high standards You enjoy building relationships and creating a bond and rapport with your team members You have great time management skills You have a “yes” approach to customer service and are able to provide that high level of service to all existing, future, and past customers What We Offer: Highly competitive compensation package Company vehicle, cell phone and tablet Comprehensive training programs as the industry leader Initial uniforms provided and/or compensated by Company Comprehensive benefits package including medical, dental, vision & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Qualifications Work Environment: We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties: Using a ladder within the manufacturer's required weight capacity Lifting and carrying up to 50 lbs Access crawl spaces, attics, confined spaces, roof tops, etc. Ability to work in various weather conditions Requirements: High School Diploma required We require a good driving record and the ability to pass a drug screen   Critter Control and Trutech are an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer 
Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*
Erie Insurance, Chattanooga
Division or Field Office: Claims Division Department of Position: Catastrophe Operations Dept Work from: Home, within ERIE operating footprint Salary Range: $66,625.00-$106,427.00* salary range is for thislevel and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including: Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs. Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day to day property claims. This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint. This footprint includes anyone living anywhere within the following states:PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY. The majority of the responsibilities for the role will require travel away from home (and throughout the ERIE footprint) A company car with paid gas card will be provided. Fantastic bonus opportunity and the chance to grow with an award-winning company! Duties and Responsibilities Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required.Sets and manages adequate reserves within designated authority.Properly identifies and assesses damage. Determines liability and total value of claim.Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.Properly documents claim files with all activities and submits final report to file for closure.Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims.Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.Assists assigned field office(s) as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion.Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.Competencies Values Diversity Nimble LearningSelf-DevelopmentInformation Management SkillsCollaborates Customer FocusJob-Specific KnowledgeCultivates Innovation Instills TrustOptimizes Work Processes Ensures AccountabilityDecision QualityQualifications High school diploma or equivalent required. Five years of claims handling experience, or equivalent, including two years ofproperty claims handling experience, required. Strong technical knowledge of structural damage repair and valuation techniques or equivalent required. Successful completion of Associate in Claims (AIC) program preferred. Proficiency with estimating software (preferably Symbility) or equivalent, preferred. Appropriate license as required by state. Valid driver's license and good driving record required. Incumbent must live in the territory assigned unless a change is approved by the company. Position requires the incumbent to serve on the Catastrophe Team as a first responder which will include frequent travel on short notice to other locations for periods in excess of two consecutive weeks. Physical Requirements Lifting/Moving 0-20 lbs; Often (20-50%)Lifting/Moving 20-50 lbs; Often (20-50%)Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)Driving; Frequent (50-80%)Pushing/Pulling/moving objects, equipment with wheels; Occasional ( Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)Climbing/accessing heights; Moderate (30-40%)Nearest Major Market: Chattanooga
Assistant General Manager
Sonesta Hotels International Corporation, Chattanooga
Job Description Summary The Assistant General Manager (AGM) will work closely with the General Manager (GM) to deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. The AGM in conjunction with the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Assists with the direct sales activities of the hotel in partnership with the hotel's Director of Sales (DOS), Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area. Partners with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel.Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Regularly sell hotel rooms through direct client contact.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel.Manage the appearance, condition, and preventive maintenance of the physical plant by collaborating with the Maintenance Manager.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Assist the GM with the development, implementation and monitoring of capital and operational budgets for the hotel, which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition.In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and off boarding of all associates of the hotel.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.Enforce hotel standards, policies, and procedures are in place within the hotel departments.Act as "Manager on duty" as required.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years as a Front Office Manager, Operations Manager, Assistant General Manager and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Experience with Microsoft Office and Opera systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.