Delivery Technician Salary in Boston, MA

GENERAL SUMMARY/ OVERVIEW STATEMENT Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of highly advanced technical and clerical support tasks that are vital to the operation of the pharmacy department. Tasks include responsibilities of technical training, compliance, and participation in departmental projects and initiatives. This requires successful experience and documented performance in focused key activities. These tasks are designed to support the department in the preparation and delivery of pharmaceutical supplies and medications in accordance with the laws and regulations of the Massachusetts Board of Registration in Pharmacy, Massachusetts Department of Public Health, and other regulatory agencies as applicable. Most tasks require the review and authorization of a licensed pharmacist.The Massachusetts General Hospital's Division of Gastroenterology offers comprehensive care, patient centered care to meet the needs of a variety of patients with complex Gastrointestinal disease. Our team-based approach offers the opportunity to ensure our patients needs and offers professional satisfaction for our team members in making a difference in the lives of the patients we serve. To better optimize medication access for our patients, we are looking to expand our multidisciplinary team and recruit for a Medication Access Pharmacy Technician. PRINCIPAL DUTIES AND RESPONSIBILITIES Work with physicians, nurses, and pharmacists to ensure that each patient receives the medications they need at the appropriate time:§ Review medication regimen with patient and verify insurance and benefit information§ Review and manage refill requests from patients by ensuring laboratory work and appointments for future visits are up-to-date per standard clinic protocol/workflows § Assesses patient's medication adherence and knowledge about each medication through use of open-ended questions and motivational interviewing§ Monitor patient concerns, charts, and profiles to meet medication therapy needs§ Obtain patient immunization history§ Answer patient questions about the service, insurance issues, and financial assistance needs§ Ensure all questions are answered timely and accurately§ Ensure clinical questions are appropriately escalated§ Contact pharmacies, long-term care facilities, and ambulatory clinics to obtain additional information and confirm information provided by the patient§ Obtain medication allergy history and related reactions to the medication§ Use good judgement to assess accuracy of each medication by reviewing medication dose, route, frequency, and indication for use§ Review appropriate information with members of the care team where applicable40%Medication Finance, Procurement, and Assistance: § Responsible for obtaining all medication prior authorizations § Research and review prescription benefit coverage to assist patients and meet individual needs § Must be able and willingly to call pharmacy, patient and insurance when needed in order to successfully complete PAs§ Must be able to communicate effectively with providers and office staff through email and phone calls regarding any issue with the PA process and/or individual patients, such as incomplete information, answering status questions, denials etc.§ Coordinate drug procurement operations and inventory management § Maintain purchase records, invoices, and inventory control reports § Understand CMS regulations and billing guidelines as they pertain patient pharmacy benefits§ Understand billing primary, secondary, and tertiary insurance claims§ Resolve any billing issues and obtain Prior Authorizations for medications§ Obtain benefit information and verify patient insurance eligibility and level of coverage§ Must determine which PAs require escalation or further assistance from management 50%Informatics and Automation: § Navigate electronic medical records with proficiency§ Document information gathered appropriately using approved templates § Work with Excel® and other databases to track utilization§ Relay medication information accurately and efficiently to pharmacy, nursing, and medical teams Quality and Safety: § Contribute to institutional and departmental policies and procedures development and implementation§ Demonstrate accountability and ownership of job responsibilities§ Exhibit and promote professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use, and teamwork§ Lead departmental and institutional patient safety initiatives§ Encourage reporting of safety issues identified during job responsibilities and applicable follow-up§ Assist in maintaining statistics, data metrics, and workload productivity as applicable§ Compile, analyze, and report department-specific productivity or workload data for pharmacy leadership§ Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served§ Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medicationsStaffing and Competency: § Required to be self-motivated, working with various systems, working with patients and caregivers§ Establishing a relationship with other health care professionals§ Expected to perform work in accordance with defined standard operating procedures§ Serves as a liaison to other pharmacy divisions, nursing, and clinicians across the institution§ Acts as a positive role model for other staff members§ Demonstrates mutual respect and cooperation with others§ Flexibility in work assignments and adaptability as needs change§ Comfortable working autonomously§ Ability to think broadly and longitudinally, constantly assessing and anticipating the needs of the patient and the practice environment§ Must be flexible to accommodate patients' immediate needs§ Seeks to understand and value differences between employees§ Treats other employees with dignity and respect§ Demonstrates open, honest communication and behavior§ Resolves conflict in a positive manner§ Able to work independently, accountable for work, and manage workload§ Provide training and or education to new staff related to medication accessQualifications SKILLS & COMPETENCIES REQUIRED § Exceptional customer service skills, ability to provide a high level of customer service to patients, caretakers, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. § Ability to remain calm in stressful situation.§ Ability to work collaboratively in small teams to improve operations of immediate work group by offering ideas, identifying issues, and respecting team members.§ Ability to communicate professionally and effectively, both verbally and in written form with both internal and external customers.§ Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion, operates with consistency and integrity.§ Ability to follow complex instructions and procedures, with close attention to detail § Understanding of HIPAA privacy rules and will use discretion when discussing patient related information that is confidential in nature as needed to perform duties § Ability to meet deadlines, has problem identification and solving skills.§ Must have a strong desire to continually learn and a progressive mindset of continual process improvement.§ Ability to follow precedents and procedures. May set priorities and organize work with general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations.§ Ability to operate general office machines such as computers, facsimiles, copiers, and scanners.§ Completion of appropriate on-site EPIC® training to perform the duties of this position.§ Upon departmental orientation and annually thereafter, must complete annual hospital required training.§ Ability to effectively manage day-to-day work responsibilities and take initiative with minimal supervision, be self-motivated and resourceful, have sufficient knowledge to answer questions and find required resources of information.§ Advanced skill with basic office software applications including Excel®, Word®, and PowerPoint® is essential.LICENSES, CERTIFICATIONS, and/or REGISTRATIONS MA Pharmacy Technician License requiredNational certification required.EDUCATIONMinimum Required:FORMCHECKBOX FFFFFFFF650000001400060043006800650063006B003100000001000000000000000000000000000000000000000000 High school diploma, GED or equivalentFORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000 Preferred: FORMCHECKBOX FFFFFFFF650000001400060043006800650063006B003100000000000000000000000000000000000000000000000000 Bachelor's DegreeFORMCHECKBOX FFFFFFFF6500000014000000000000000000000000000000000000000000000000000000 EXPERIENCE Required: Previous hospital or clinic-based experience (3-5 years), formal training, or completion of a pharmacy technician training program Preferred: § Bachelor's degree and/or higher-level education or completed coursework.§ Prior experience with Prescription Assistance Programs§ Exposure to insurance benefits; ability to decipher insurance benefit information § Knowledge of third-party payers§ One (1) or more years of customer services experienceWORKING CONDITIONS There is opportunity for a hybrid arrangement which would allow for some remote work.The information contained in this document is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of individuals so classified

The Cardiac Device Center is a dedicated ambulatory clinic providing outpatient, long-term, regularly scheduled, and remote management of patients with cardiac implantable electrical devices (CIEDs).Under the supervision of the Nurse Manager and Medical Director, the Cardiac Device Technician will assist in the management of all patients with CIEDs. Primarily the daily review and documentation of remote pacemaker, ICD, and implantable loop recorder (ILR) transmissions and alerts. This ambulatory setting requires the Device Technologist to work in a patient centric environment with a team approach to delivery of care. The Device Technologist must possess strong written and verbal communication skills in order to maximize the clinical relationship with the physician providers, independent licensed providers (NP/PA), clinical administrative staff, and other device center staff.PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key Daily review and documentation of remote transmission Appropriate communication of findings requiring further attention with responsible MD or NP/PA. Enrollment, education, scheduling, and maintenance of patients in various remote monitoring systems (Carelinkâ, Latitudeâ, Merlinâ, Biotronikâ) Assists with management and maintenance of the remote monitoring program (Carelinkâ, Latitudeâ, Merlinâ, Biotronikâ). Responsibilities include:o Triaging reports on a daily basiso Patient notification of follow-upo Assists patients with transmissions over the phoneo Troubleshoot issues with the remote monitoring systemso Assists with devices advisories/recallso Seeks assistance from device industry representatives as needed.• Provides assistance in scheduling and other administrative duties related to the device center• Assists with 'off schedule' or PRN in-person device interrogations in device clinic• Interrogate, interpret, and program a wide range of cardiac devices with minimal provider supervision.• When performing in-person interrogations, the device technician is responsible activities associated with rooming a patient. These may include but are not limited to: Collection of patients from waiting area, Vital Signs, 12-lead electrocardiogram, assisting in check-out process.• Troubleshoot cardiac device issues and take immediate steps toward resolution Collaborate with physician/nurse practitioner regarding device status and accurately document device analysis for review.• Educate patients on all aspects of their device including remote monitoring and follow-up protocol.• Serve as resource to providers and other employees regarding device patients and services.• Keep equipment in good working condition and notify appropriate personnel of problem areas or safety issues.• Participate in professional development activities and maintain professional affiliations.• Accountable for following the guidelines for attendance, punctuality and overall dependability.• Performs other duties as assigned.Qualifications • High School Diploma or equivalent required.• Bachelor's degree in engineering in the biomedical field strongly preferred.• Successful completion of a full Cardiac Device Educational Program (i.e., PrepMD) or, one year's experience in Electrophysiology is strongly preferred• Current experience reviewing and managing remote device transmissions is strongly preferred. Certification by IHBRE within two years of employment is strongly preferred and encouraged but not mandatory• Current BLS certification required.• ACLS certification is required within the first year of employmentEEO Statement MGB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MGB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MGB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MGB will not tolerate discrimination or harassment based on any of these characteristics.

POSITION SUMMARY: Under direction of the Pharmacy Technician Team Lead and supervision of a clinical pharmacist, follows established pharmacy and institutional policies and procedures pertaining to the routine support tasks integral to pharmacy operations. This will include medication preparation and delivery, filling of outpatient prescriptions, and handling of controlled substances. Certified pharmacy technicians are responsible for picking, delivering, and refilling Schedule II through VI medication for the automated dispensing machines located throughout the institution. Prepares and repackages unit dose medication, prepares sterile and non-sterile compounded preparations following established protocols and guidelines. Provides clerical support to customers outside of the pharmacy department, including nurses, physicians, inpatients, and outpatients. Responsible for the accurate transfer of inventory items from pharmacy to specified inventory locations. We're offering a generous sign-on bonus ($) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.ESSENTIAL FUNCTIONS: 1. Monitors and maintains adequate medication levels in medication storage areas located in patient care areas2. United doses and labels medications using repackaging software.3. Performs routine rounds to patient care floors to deliver medication and miscellaneous supplies. 4. Fills medication requisitions for outpatient care areas and research laboratories (Schedule VI only).5. Assesses assigned medication storage areas for outdated medication, cleanliness, and appropriate stocking.6. Fills automated dispensing machines using barcode technology.7. Demonstrates knowledge and skills necessary to support the pharmacist in service of the needs of institutional patients. 8. Assist in all areas of the Pharmacy Department as time permits from scheduled assignments.9. Performs required pharmaceutical dosage calculations necessary to prepare sterile and non-sterile preparations.10. Under direction of a pharmacist, compounds sterile preparations in accordance with USP Chapter < 797> and established policies and procedures. 11. Replenishes stock in compounding areas (medication, needles, syringes, IV fluids) per procedure.12. Identifies and disposes of outdated medications and patient specific compounded preparations.13. Triages phone calls to the appropriate individual within the pharmacy department when answering the phone.14. Provides outstanding customer service to external customers including nurses, physicians, and patients.15. Anticipates and determines compounding needs for batch preparations.16. Preparing, repackaging, and labeling sterile and non-sterile preparations according to the specific compounding records.17. Submits appropriate samples of special preparations to bacteriology for sterility testing.18. Assists Inventory Coordinator in receiving all orders from outside manufacturers and wholesalers. Placing received pharmacy stock on appropriate shelves in a neat and orderly fashion. Receiving items into EPIC Willow Inventory19. Maintains inventory items in organized and orderly fashion20. Maintains electronic pharmacy inventory quantity. Accurately transfers, expenses, and credits medication.21. Records inventory status for re-ordering purposes.22. Provides support for outpatient pharmacy.23. Fills prescriptions under the direction of a registered pharmacist.24. Maintain prescription records, patient profiles, and fiscal records.25. Must complete annual Continuing Education credits as required by the certifying body to maintain certification.26. Carries out other duties and responsibilities as required by Technician Team Lead, pharmacists, or pharmacy management.Organizational Requirements:1. Communicates appropriately using good interpersonal skills.2. Serves, manages, and supports internal and external customers.3. Participates in performance improvement activities.4. Participates as a team member and is accountable for own work responsibilities.5. Perform job duties in a professional and courteous manner and maintain working relationships with physicians, nurses, pharmacists, and other health care professionals.Regulatory Compliance1. Complies with all State and Federal rules, regulations and laws which govern the practice of pharmacy.2. Charge and credit all medications appropriately, as per departmental and institutional policies.3. Completes annual MEE regulatory compliance trainingQualifications EDUCATION AND EXPERIENCE: 1. High school diploma or equivalent2. Must be at least 18 years of age3. Current Massachusetts Pharmacy Technician Registration in good standing. Trainee license acceptable (full registration must be obtained in a timely manner.)WORKING CONDITIONS:1. Works within the Pharmacy Department but will routinely visit patient care and surgical areas2. May be exposed to infectious diseases, carcinogenic, mutagenic and sensitizing medications and chemicals3. Works under constant time constraints and deadlines.4. Distinguish routine functions from those requiring a pharmacist's professional judgment.5. Must possess time management and organizational skills to handle multiple tasks under time constraints.PHYSICAL REQUIREMENTS: 1. Ability to walk and stand 90% of the day and to occasionally lift up to 30 pounds2. Work requires regularly reaching and grasping below, at, and above shoulder level.3. Work requires regularly pushing and/or pulling non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 pounds.4. Work requires regularly grasping and fine manipulation with hands.5. Work requires reading automated dispensing reports regularly.EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

POSITION SUMMARY: Under direction of the Pharmacy Technician Team Lead and supervision of a clinical pharmacist, follows established pharmacy and institutional policies and procedures pertaining to the routine support tasks integral to pharmacy operations. This will include medication preparation and delivery, filling of outpatient prescriptions, and handling of controlled substances. Certified pharmacy technicians are responsible for picking, delivering, and refilling Schedule II through VI medication for the automated dispensing machines located throughout the institution. Prepares and repackages unit dose medication, prepares sterile and non-sterile compounded preparations following established protocols and guidelines. Provides clerical support to customers outside of the pharmacy department, including nurses, physicians, inpatients, and outpatients. Responsible for the accurate transfer of inventory items from pharmacy to specified inventory locations. ESSENTIAL FUNCTIONS: 1. Monitors and maintains adequate medication levels in medication storage areas located in patient care areas2. United doses and labels medications using repackaging software.3. Performs routine rounds to patient care floors to deliver medication and miscellaneous supplies. 4. Fills medication requisitions for outpatient care areas and research laboratories (Schedule VI only).5. Assesses assigned medication storage areas for outdated medication, cleanliness, and appropriate stocking.6. Fills automated dispensing machines using barcode technology.7. Demonstrates knowledge and skills necessary to support the pharmacist in service of the needs of institutional patients. 8. Assist in all areas of the Pharmacy Department as time permits from scheduled assignments.9. Performs required pharmaceutical dosage calculations necessary to prepare sterile and non-sterile preparations.10. Under direction of a pharmacist, compounds sterile preparations in accordance with USP Chapter < 797> and established policies and procedures. 11. Replenishes stock in compounding areas (medication, needles, syringes, IV fluids) per procedure.12. Identifies and disposes of outdated medications and patient specific compounded preparations.13. Triages phone calls to the appropriate individual within the pharmacy department when answering the phone.14. Provides outstanding customer service to external customers including nurses, physicians, and patients.15. Anticipates and determines compounding needs for batch preparations.16. Preparing, repackaging, and labeling sterile and non-sterile preparations according to the specific compounding records.17. Submits appropriate samples of special preparations to bacteriology for sterility testing.18. Assists Inventory Coordinator in receiving all orders from outside manufacturers and wholesalers. Placing received pharmacy stock on appropriate shelves in a neat and orderly fashion. Receiving items into EPIC Willow Inventory19. Maintains inventory items in organized and orderly fashion20. Maintains electronic pharmacy inventory quantity. Accurately transfers, expenses, and credits medication.21. Records inventory status for re-ordering purposes.22. Provides support for outpatient pharmacy.23. Fills prescriptions under the direction of a registered pharmacist.24. Maintain prescription records, patient profiles, and fiscal records.25. Must complete annual Continuing Education credits as required by the certifying body to maintain certification.26. Carries out other duties and responsibilities as required by Technician Team Lead, pharmacists, or pharmacy management.Organizational Requirements:1. Communicates appropriately using good interpersonal skills.2. Serves, manages, and supports internal and external customers.3. Participates in performance improvement activities.4. Participates as a team member and is accountable for own work responsibilities.5. Perform job duties in a professional and courteous manner and maintain working relationships with physicians, nurses, pharmacists, and other health care professionals.Regulatory Compliance1. Complies with all State and Federal rules, regulations and laws which govern the practice of pharmacy.2. Charge and credit all medications appropriately, as per departmental and institutional policies.3. Completes annual MEE regulatory compliance trainingQualifications EDUCATION AND EXPERIENCE: 1. High school diploma or equivalent2. Must be at least 18 years of age3. Must successfully complete a Board-approved pharmacy technician certification program (PTCB)4. Current Massachusetts Pharmacy Technician Registration in good standing5. At least 5 years of experience as a Certified Pharmacy Technician in a hospital settingWORKING CONDITIONS:1. Works within the Pharmacy Department but will routinely visit patient care and surgical areas2. May be exposed to infectious diseases, carcinogenic, mutagenic and sensitizing medications and chemicals3. Works under constant time constraints and deadlines.4. Distinguish routine functions from those requiring a pharmacist's professional judgment.5. Must possess time management and organizational skills to handle multiple tasks under time constraints.PHYSICAL REQUIREMENTS: 1. Ability to walk and stand 90% of the day and to occasionally lift up to 30 pounds2. Work requires regularly reaching and grasping below, at, and above shoulder level.3. Work requires regularly pushing and/or pulling non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 pounds.4. Work requires regularly grasping and fine manipulation with hands.5. Work requires reading automated dispensing reports regularly.EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

Who We AreBrigham and Women's Hospital (BWH) is an international leader in health care delivery. A 793-bed teaching affiliate of Harvard Medical School in Boston, it is internationally renowned for excellence in patient care, groundbreaking biomedical research, and training the next generation of leading physicians and scientists. Just as we have been able to reinvent health care, we have also transformed health care careers. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be.What You Will DoUnder the general supervision of the Anesthesia Tech Supervisors (day and/or evening/night) and oversight from the Medical Director at Brigham and Women's Hospital (BWH), and following established procedures, assures the quality of service and monitoring patients undergoing anesthesia in all anesthetizing locations throughout the hospital. Maintains, services, sets up, tests, and troubleshoots equipment and provides technical assistance to the Anesthesia staff in the care of patients to provide a safe, orderly, and clean OR environment. The Anesthesia Technician II serves as as a source of technical and functional expertise for all operating room locations and must demonstrate the ability to work independently with little supervision.General Responsibilities• Provides support to Anesthesiologists in the following areas: AMIGO, Angiography, Cath Lab, CT, Endoscopy, EP Lab, Family Planning Clinic, Operating Room, Radiation Oncology, plus Labor and Delivery.• Assists the anesthesia staff in the set up and initialization of hemodynamic monitoring equipment.• Assists anesthesiologists in care of patients before, during, and immediately after anesthesia which involves the following: Transfer of patients from stretchers to operating table; attachment of vital signs monitoring equipment; Positioning patients for procedures, i.e spinal, epidurals; Assists in endotracheal intubations by preparing and holding equipment; Assist in transfer from operating room to PACU and/or ICU as needed.• Conducts performance tests, performs calibration and first level repairs (i.e. battery changes, cable swapping, monitor checks) of anesthesia equipment.• Prepares blood pressure transducers. Calibrates them to the appropriate machine. Sets up IV solutions, and IV infusions.• Support Anesthesiologists in OR to perform blood glucose monitoring. Be proficient in procedure for the use, maintenance and storage of Abbot Freestyle precision pro glucometer, testing strips, and quality control solutions.• Sets up equipment for use in the work area including, but not limited to, connecting input and output hoses, bronchoscopes, patient warming devices, fluid infusion equipment and assembling breathing circuits. Delivers required anesthesia equipment as needed.• Troubleshoots routine problems with equipment in OR during use, repairing or replacing as necessary. If replacing, delivers defective equipment to Bio-Medical Engineering.• Assist the Bio-Medical Engineering group with various projects, including machine modification and data accumulation.• Provides timely and accurate information supporting the procurement of anesthesia supplies.• Provides support for training and education of the Anesthesia Technician team.• Ability to function independently with little or no supervision.• Assists Anesthesia Tech team by rotating coverage of weekends and holidays.• Performs all other related duties as assigned by the Anesthesia Tech Supervisor or Senior Anesthesia Technician.• Provides support for training and education of the Anesthesia Technician team.• Ability to function independently with little or no supervision.Qualifications What You Will BringEducationHigh School Diploma or GED RequiredSome College or Associate's Degree PreferredPreferred: In lieu of formal education, minimum of three years experience with equipment calibration, first level repairs, and testing and troubleshooting of clinical equipment may be considered.Preferred: 1-2 years of Anesthesia Technician experience Technical/Functional Knowledge• Able to demonstrate proficiency of the technical/functional skills necessary for performing own job.• Able to serve as a source of technical/functional expertise and perspective to others.• Demonstrates thorough and advanced knowledge of Anesthesia equipment, machinery, and cart set-up/stocking requirements.• Assists with specialized and emergent cases as needed.• Knowledgeable of Infection Control protocols.Attention to Detail• Able to provide high quality in all aspects of work; follows instructions.• Checks and corrects own work in order to be accurate.• Accepts responsibility for the outcomes of own work and completes work on time.Decision Making & Judgment• Able to demonstrate good judgment.• Able to independently make decisions.• Able to make quick decisions during emergency situations.Collaboration & Teamwork• Collaborates with team members, clinicians, leadership, and other departments; encourage team members to share ideas that lead to improvement.• Serves as a resource to new hires.• Assists with training technicians and serve as a resource to orienting new hires.• Serves as a role model for Anesthesia Technician's I and II.• Communicates with senior leaders regarding escalated issues and requirements.Communication• Listens effectively and conveys information and ideas clearly and concisely in verbal and written form.• Carries out instructions in a timely manner; initiates difficult or uncomfortable discussions with others rather than avoiding them. • Communicates with staff administrator and senior leaders regarding escalated issues and requirements.Customer Service Focus• Able to deliver a high level of service for internal and external customers; addresses service issues and prioritizes customer needs.• Obtains first-hand customer information and uses it for improvements in products and services.• Establishes and maintains effective customer relationships by earning their trust and respect.• Demonstrates consistency between words and actions, be tactfully and helpfully honest.• Demonstrates a commitment to high performance.• Works effectively with diverse populations.Flexibility & Resilience• Responds to change with a positive attitude and remains open-minded.• Adapts to shifting priorities in response to the needs of internal / external customers.• Demonstrates ability to rebound quickly when confronted with challenging situations.EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

We're offering a generous sign-on bonus of $3,000.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Sign-On Agreement Terms12-month work commitmentHalf payment distribution after 90 days of hire and remaining 50% at one year of hire.Agreement authorizes repayment if work commitment not fulfilled No eligibility for internal transfers, individuals who have already accepted offers or internal employees of Mass General Brigham systemGENERAL SUMMARY/ OVERVIEW STATEMENT:The Pharmacy Technician Supervisor is a member of the pharmacy leadership team and is responsible for supervising the inpatient pharmacy technician workforce and overseeing the operations of the inpatient pharmacy. This individual must understand and be proficient in the pharmacy technician responsibilities in the central pharmacy unit dose distribution area, inpatient pharmacy compounding facilities (sterile and non-sterile), and the operating room pharmacy. The Technician Supervisor also oversees the activities of decentralized pharmacy technicians and the pharmacy medication delivery system. The Pharmacy Technical Supervisor will actively monitor and, when appropriate, implement improvements in staff performance and operational workflows. This individual will hold staff accountable for performance and behavior, and will set the standard for excellence for the inpatient pharmacy patient care services.The Pharmacy Technician Supervisor is an integral component of the inpatient pharmacy leadership team. The Technician Supervisor reports to the Pharmacy Operations Managers, and works closely with other supervisors and managers to advance the practice of pharmacy technicians and pharmacy services throughout the institution. This supervisor is a member of a team of supervisors who jointly provide supervisory oversight of the 24 hour operation of the inpatient pharmacy. Together, these supervisors collaborate to ensure personnel are properly trained and performing at a high level, the pharmacy work areas are appropriately maintained, the medication distribution system is operating reliably and efficiently, and all legal and regulatory requirements are continuously met. The Technician Supervisor will also work with the Associate Chief of Pharmacy, Inpatient Operations and the inpatient pharmacy operations leadership team in the development of goals for the department and work with other managers and colleagues throughout MGH to facilitate the accomplishment of these goals.PRINCIPAL DUTIES AND RESPONSIBILITIES: Works with Operations Managers and directs and supervises the activities of staff who work within assigned areasAssists in defining and overseeing Department and area-specific goals on a continual basisDevelops pharmacy technician staffing schedule and oversees pharmacy technician staffing models and daily coverage of operational areasMonitors staff attendance and punctuality, ensures the accuracy of employee timecards and leave records, and documents and corrects attendance issues as necessaryOversees pharmacy staff development and promotes the advancement of pharmacy technician staff when appropriateIn partnership with operations managers, is accountable for the daily performance of the inpatient pharmacy medication preparation and dispensing activitiesMonitors staff performance and behavior, completes personnel performance evaluations and implements performance improvement and corrective action plans when necessaryManages the recruitment and retention of competent Pharmacy Technicians and Pharmacy InternsOversees and supports technician training programs and is responsible for evaluation and documentation of staff competencyAssists with new employee orientation in the inpatient operational areasIn collaboration with Operations Managers, monitors operational efficiency and performance of the inpatient pharmacy by assisting in the development and oversight of operational metrics Utilizes principles of change management to effectively implement continuous process improvements throughout the inpatient pharmacy areasDevelops and enforces policies and procedures and ensures they are updated, understood and followed by staff in coordination with other members of the management teamIdentifies cost savings opportunities throughout the Department and is accountable for managing initiatives toward achieving and sustaining savingsEnsures pharmacy work areas are appropriately maintained, medication distribution systems operate reliably and efficiently, and all legal and regulatory requirements for medication dispensing and preparation are continuously metServes as a liaison to other pharmacy divisions, nursing and other clinicians across the institutionIs an active participant in Departmental meetings as a representative of the inpatient pharmacyIs responsible for the appropriate utilization of capital and human resourcesActs as a positive role model for other staff membersMentors other pharmacy technicians, elevating the standard of practiceHolds staff accountable to the expectations set by the pharmacy leadership teamPerforms other duties as assigned by Pharmacy Managers and the Associate Chief of Pharmacy Inpatient OperationsSUPERVISORY RESPONSIBILITY:Oversight of pharmacy technicians throughout inpatient pharmacy areasTotal FTE responsibility will total approximately 15-30 FTE of technical staffFISCAL RESPONSIBILITY: Actively manages human, capital, and operational resources for inpatient pharmacy service areasQualifications QUALIFICATIONS:REQUIRED:- High school diploma- Registration with Massachusetts Board of Pharmacy- PTCB National Technician Certification- Proficient use of MS Office applications and MS OutlookPREFERRED:- Baccalaureate degree or equivalent combination of education and experience- One (1) year prior leadership/supervisory experience- Prior personnel scheduling experience- Experience (3-5 years) working in an institutional/hospital pharmacySKILLS/ ABILITIES/ COMPETENCIES REQUIRED:Effective interpersonal and communication skillsAttention to detailAbility to work well on a teamProblem identification and solving skillsDecision making skillsMust operate with consistency and integrityAbility to deal with emergencies and stressful situationsExceptional customer service skillsAbility to motivate and lead othersMust be familiar with pharmacy automation systems (automated dispensing cabinets, carousels, dispensing robots, IV workflow software)Ability to meet deadlinesAbility to clearly communicate expectations to staff and hold staff accountable when necessaryMust have a strong desire to continually learn and a progressive mindset of continual process improvementWORKING CONDITIONS:Must be able to lift to 20 lbs.Must be able to stand or sit for extended periods of timeEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

The primary responsibility of the Pharmacy Technician is to assist the Pharmacist by performing the technical and clerical tasks necessary for the accurate preparation and distribution of pharmaceutical products to the patient care areas of the hospital.Responsibilities include but are not limited to:Coordinates daily workload to coincide with the needs of the department.Prepacks non-unit-dose oral medications as needed for dispensing to the patient care areas.Aseptically prepares intravenous medications within the allotted time period.Always uses appropriate technique in the IV Room. This includes use of Aseptic Technique, Use of Chemo gown and appropriate gloves when handling chemotherapy, and closely abides by IV Room policies and procedures.Medication Orders: Medication Orders are filled accurately and efficiently.Omnicell: Dispensing to the Omnicell cabinets are accurately and efficiently performed.Stock Medications: Orders for stock medications are accurately and efficiently performed.Medication Inspections: Inspects assigned areas inside and outside the Pharmacy for outdated drugs.Telephone: Answers the phone in a courteous and helpful manner.Special Projects: Accepts extra duties upon request and completes them according to deadline.Medication delivery: Delivers medications to patient care areas in a timely and accurate manner.Grade: 145About Brigham & Women's Faulkner HospitalBrigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.Qualifications High School diploma or equivalent requiredCurrent Registration as a Pharmacy Technician in the State of Massachusetts and have no disciplinary actions taken.National certification (CPhT)Staff adheres to all C.A.R.E. StandardsMust be able to understand and clearly communicate with all areas of health care personnelMust understand the basic operations of the Pharmacy Department, including processing prescriber medication orders, the operations of the Omnicell cabinets and software, Epic, the repackaging (pre-packing) machine, and any other technology that the Pharmacy employs in its operations.Must maintain sufficient pharmaceutical knowledge for the safe and effective distribution of medications.EEO Statement Brigham & Women's Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of a staff pharmacist and/or certified pharmacy technician specialist, follow established policies and procedures to perform a variety of routine technical and clerical support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, preparation and distribution of unit dose medications, outpatient prescriptions, and stock orders.These tasks are designed to assist the pharmacist in the preparation and delivery of pharmaceutical supplies and medications in accordance with the laws and regulations of the Massachusetts Board of Registration in Pharmacy, Massachusetts Department of Public Health, and other regulatory agencies as applicable. Most tasks require the review and authorization of a licensed pharmacist. Staffing assignments include the roles of delivery technician and central technician. No Direct Patient Care All age groups Adolescence (13 to 17 years) Neonates (birth to 1 month) Young Adult (18 to 25 years) Infant (1 month to1year) Adult (26 to 54 years) Early Childhood (12 months to 5 years) Senior Adult (55 to 64 years)PRINCIPAL DUTIES AND RESPONSIBILITIES:.1. Staffing and Competencya. Perform medication deliveries and distribute medications to patient care areas employing barcode scanning.b. Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist.c. Return unused medications for credit employing barcode scanning and perform medication expiration date checking as assigned.d. Fill medication requisitions and type labels for ambulatory and discharge prescriptions for all applicable patient care areas.e. Manage inventory in all pharmacy areas and automated dispensing cabinets (ADC) and charge stock orders, ADC shrinkage, and patient and clinic requisitions.f. Provide information and triage phone calls to the appropriate individual within the pharmacy department when answering the phone.g. Carry out duties and responsibilities as assigned by certified technician specialists, pharmacists or pharmacy managers.h. Maintain clean and organized work areas.2. Technology a. Utilize area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.3. Quality and Safety a. Follow institutional and departmental policies and procedures.b. Demonstrate accountability and ownership of job responsibilities.c. Exhibit professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use, and teamwork.d. Carry out departmental and institutional patient safety initiatives.e. Report safety issues identified during the course of job responsibilities.Qualifications QUALIFICATIONS:1. High school diploma or equivalent.2. Must be at least 18 years of age.3. Must be a registered Pharmacy Technician with the Massachusetts Board of Pharmacy or a registered Pharmacy Internwith the Massachusetts Board of Pharmacy.4. Successful completion of an accredited Pharmacy Technician Training Program is highly desirable.5. Must be a Board Certified Pharmacy Technician from a nationally approved technician certification board within one yearof employment or a registered Pharmacy Intern with the Massachusetts Board of Pharmacy.6. Must maintain the title of Certified Pharmacy Technician with a nationally recognized certificate from an accreditedcertifying body or be a registered Pharmacy Intern with the Massachusetts Board of Pharmacy.7. Must complete annual Continuing Education credits as required by the certifying body to maintain certification.8. Upon departmental orientation and annually thereafter, must complete training, which includes, but is not limited to:a. Institutional Safety Trainingb. Annual Departmental Technician Competency AssessmentsSKILLS, ABILITIES, AND COMPENTENCIES: 1. Possess command of the English language.2. Read, interpret, and follow complicated verbal and written instructions with accuracy, precision, and dependability.3. Work with sustained attention and care on routine, repetitive tasks.4. Perform the common mathematical calculations associated with preparing non-sterile, extemporaneously manufacturedpharmaceutical products and other medication doses.5. Work accurately under stress with time constraints.6. Possess communication skills and a thorough understanding of pharmacy policies and procedures.7. Perform job duties in a professional and courteous manner and maintain working relationships with physicians, nurses,pharmacists, and other health care professionals.8. Possess time management and organizational skills to handle multiple tasks under time constraints.9. Organize and maintain efficient work areas and services.10. Make decisions based on knowledge of procedural requirements in conjunction with specific skills and task relatedfunctions.11. Distinguish routine functions from those requiring a pharmacist's professional judgment.12. Spend most of the work time standing or walking in order to complete daily tasks.13. Occasionally lift heavy loads in setting up and filling medication supply orders.14. Continuously acquire skills necessary in the operation of pharmacy equipment.15. Understand basic medical terminology, abbreviations, and computer operations.16. Follow all applicable state and federal controlled substance regulations at all timesEEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Excellent Care to Patients and Families • The Best Staff • In the Safest EnvironmentStaff Nurse / 36 hours / variable rotator/ L&DNursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level - not just as patients, but as individuals - to ensure that they, and their families, feel known and cared for.At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment. We work each day to achieve our vision - to provide excellent care to patients and families, with the best staff, in the safest environment.Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents - a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be.The Staff Nurse will be responsible for:Providing care for patients in labor and delivery. Working collaboratively to provide excellent care to patients and families in the safest environment. Qualifications To qualify you must have:Education: Graduate of an approved school of nursing with current registration in Massachusetts. For newly licensed nurses a Bachelor of Science Degree in Nursing is required.Experience: 1 years Labor and Delivery and telemetry experience required; critical care experience preferred.Other: Membership in professional organizations is recommended and certification in a specialty area is encouraged.Able to work weekend rotation per the MNA contract.

DescriptionCoordination of patient care and delivery of noninvasive brain stimulation, primarily transcranial magnetic stimulation (TMS) for the treatment of depression. This is a clinical position that entails interaction with patients and their caregivers.The clinical TMS service at Brigham and Women's Hospital (BWH) is part of the recently established Center for Brain Circuit Therapeutics. The Center is a joint initiative across the departments of neurology, psychiatry, neurosurgery, and radiology. The goal of the Center is to improve care for patients with brain disease by directly targeting brain circuits responsible for neurological and psychiatric symptoms. Advanced brain imaging is used to identify these circuits and tools such as deep brain stimulation, transcranial magnetic stimulation, and focused ultrasound are used to modulate these circuits for symptom relief. The Center includes clinical, research, and educational components. Administer TMS under the supervision of an on-site physician (may involve advanced TMS equipment and neuro-navigation to guide TMS therapy to the appropriate brain region).Navigate and mitigate patient side effects during treatment.Adhere to safety and compliance guidelinesCall patients ahead of their first TMS treatment to answer questions and address concernsAdminister standardized questionnaires to assess psychiatric symptoms.Triage patient concerns and elevate urgent ones to on-site prescribing physicians.Document daily notes in the medical record and quality check patients' charts to ensure their authorizations are up to date, visit numbers are correct, and all consent forms and documents are uploaded.Discuss patient progress at weekly Rounds meeting Assist the Lead TMS Technician in maintaining a database for clinical and research activities.Provide feedback and advice on ways to improve the TMS clinical serviceWork with the TMS Coordinator and Lead TMS Technician to maintain TMS equipment, order supplies, ensure the proper maintenance and function of the equipment used, and contact appropriate vendors for repairs, when necessary.Work with the TMS Coordinator and Lead TMS Technician to develop and monitor quality control testing of equipment as necessary.Assist the Lead TMS Technician in training initiatives May initiate purchasing requests, monitor accounts/expenditures; reconcile statements if Lead Technician needs assistanceStay up to date on TMS literature.May involve TMS administration or coordination of clinical research protocolsPerforms other related duties as requiredQualifications QualificationsAdminister TMS under the supervision of an on-site physician (may involve advanced TMS equipment and neuro-navigation to guide TMS therapy to the appropriate brain region).Navigate and mitigate patient side effects during treatment.Adhere to safety and compliance guidelinesCall patients ahead of their first TMS treatment to answer questions and address concernsAdminister standardized questionnaires to assess psychiatric symptoms.Triage patient concerns and elevate urgent ones to on-site prescribing physicians.Document daily notes in the medical record and quality check patients' charts to ensure their authorizations are up to date, visit numbers are correct, and all consent forms and documents are uploaded.Discuss patient progress at weekly Rounds meeting Assist the Lead TMS Technician in maintaining a database for clinical and research activities.Provide feedback and advice on ways to improve the TMS clinical serviceWork with the TMS Coordinator and Lead TMS Technician to maintain TMS equipment, order supplies, ensure the proper maintenance and function of the equipment used, and contact appropriate vendors for repairs, when necessary.Work with the TMS Coordinator and Lead TMS Technician to develop and monitor quality control testing of equipment as necessary.Assist the Lead TMS Technician in training initiatives May initiate purchasing requests, monitor accounts/expenditures; reconcile statements if Lead Technician needs assistanceStay up to date on TMS literature.May involve TMS administration or coordination of clinical research protocolsPerforms other related duties as requiredEEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.