Maintenance Supervisor Salary in Boston, MA

NORTH END WATERFRONT HEALTHGENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Responsible for all maintenance aspects for the facility with a focus on vigilance toward compliance matters such as safety and environment of care.PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.Responsible for all aspects of building repair and maintenance including but not limited to:DIRECT PATIENT CARE:Review all emergencies in the Health Center as appropriateEnsure a safe "Environment of Care" for the provision of full range of ambulatory services to both well and sick adult, elderly, disabled, or cognitively impaired patients including routine health care maintenance as well as episodic care for illness/injury, etc.Participate in scheduled night and weekend coverage of Health Center servicesMAINTENANCE:• Selects materials, supplies, and equipment from designated areas. Loads supplies onto cart and transports work cart to assigned areas• Sweeps, dust mops and wet-mops hard and resilient floors of assigned areas according to procedures. May use power vacuum equipment. • Dry dusts, damp dusts and washes horizontal and vertical surfaces, such as walls, doors, partitions, as well as ledges, pipes, corners, and other hard-to-reach surfaces as needed using step stools or ladders as necessary• Maintains all door glass surfaces clean and free of smudges• Dusts, washes and polishes moveable and fixed furniture and equipment items such as tables, desks, file cabinets and waste receptacles as required• Cleans and polishes mirrors, stainless steel, brass, and other decorative materials as necessary. Removes graffiti• Vacuums, spot cleans carpeted floors and weather mats when needed• Moves and arranges furniture and equipment in an orderly fashion after cleaning• Sanitizes and disinfects sinks, toilets, and other restroom fixtures and accessories. Refills dispensers as required• Carries out all responsibilities and duties related to facility requirements as defined by the Joint Commission and Department of Public Health, such as monthly inspections of fire extinguishers and emergency lighting• Disposes of waste, including contaminated waste according to procedures. Relines receptacles with clean bags. Transports trash to designated areas. Removes full needle boxes as needed and replaces with empty ones. Stores used needle boxes safely for disposal• Reports facility repair needs to the immediate supervisor• Returns unused supplies to designated areas and cleans and performs simple maintenance on manual equipment• Empties and transports recycle containers. Processes recycled paper according to HIPAA regulations• Participates in fire and disaster response drills or real emergencies• Disposes hazardous materials according to OSHA and JC regulations• Ensure the safety of patients and staff by conducting COVID screening to all patients and visitors• Maintain log of all deliveries and bring to correct departmentSUPERVISION AND QUALITY IMPROVEMENT:Interact closely with the Site Director and Facilities Director to ensure the provision of high-quality careInteract closely with all staff to ensure the provision of high-quality careParticipate in training of new staff in Health Center operationsParticipate in ongoing quality assurance programs and activitiesParticipate in performance improvement activities at least annuallyParticipate in appropriate committees for compliance purposes, i.e., Joint Commission, Safety, Emergency PreparednessCoordinate efforts of the Cleaning CompanyResponsible for the supervision of all outside contractors and vendors, insures all work is done satisfactorily, and approves paymentADMINISTRATIVE:Attend committee meetings: Safety, and Infection ControlParticipate in monthly multidisciplinary administrative meetingsCoordinate all fire safety efforts from a compliance perspective, including staff educationTests, maintains, tracks and coordinates all time-sensitive inspections/repairs, i.e., fire alarms, public safety, elevators, fire extinguishers, emergency lighting, sprinklers, and all other alarms systems, occupancy, hazardous waste removal, and provides necessary documentation to the Director of SafetyMaintenance and repair of HVAC systems including timer's, belts, thermostats, reheat boxes and controllersMaintains and insures safety of all electrical panels, outlet switches and fluorescent lighting fixturesMaintains and repairs all plumbing fixtures including water heaters and sewage ejectorsTrouble shoots and repairs medical and dental equipment and devicesResponsible for general building upkeep, repair, and if necessary, replacement of wall coverings, paint and all flooring materialsResponds to building emergencies and alarms, requires vehicle and 24/7 on callQualifications QUALIFICATIONS: MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.Education: High School, prefer training at vocational levelLicenses: NoneExperience: Basic Carpentry experienceSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: MUST be realistic, measurable, objective, and related to the essential functions of the job.Ability to work with minimal supervision and maximum accountabilityExcellent computer skills, particularly with QuickBooks and Microsoft Office, including Word, Excel, Access, and OutlookExcellent people skills and ability to work with a dynamic leadership teamDemonstrated awareness of, and value for, the inclusion of cultural competence in task implementationPersonal qualities of integrity, credibility, and commitment to the organization's mission.Flexibility and ability to multi-taskAbility to work within an intricate, fast paced environment, while also driving toward solutions, continuous improvement, and growth• Must be able to speak, read and write English• Understand oral instructions and follow printed label instructions in English• Fluent in Spanish preferred• Knowledge of cleaning techniques, materials, supply and chemical usage, and the operation of manual and power equipment.• Ability to stand, walk, push, pull, bend, crouch, lift, reach and stretch throughout the workday• Push, pull, and move items weighing up to 75 pounds, occasionally lifting items weighing approximately 30 pounds• Interpersonal skills to exchange information courteously with patients, visitors, or office staff• Working knowledge of Safety and Infection Control protocols as they relate to an ambulatory medical setting - preferred• Will require Saturday mornings and some eveningsThe Following knowledge skills are helpful:General repairKnowledge of carpentryRepair walls and ceilingsBasic paintingBasic plumbing (non-licensed)Basic electric (non-licensed)Thermostat motorsHVAC unit maintenanceCompressor unitElevator equipment and timerBasic phone systemEmergency lightingSump pumpSprinkler systemsBasic key/lock repairVacuum unitWORKING CONDITIONS: Describe the conditions in which the work is performed.• Ambulatory health care settingSUPERVISORY RESPONSIBILITY: List the number of FTEs supervised.• Work in collaboration with various contractors• No responsibility for the work of others unless there is a contractor or a temporary employee for a special project• Responsible for orienting new maintenance employeesFISCAL RESPONSIBILITY: Indicate financial "scope" information, i.e.: size of budget, volume, revenue, etc.• Required to work within the confines of the health center budget• Must adhere to all policies and processes relevant to purchasing of itemsEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention. Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary. Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence. Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development. Willingness to have courageous conversations with team members as needed in accordance with company policy. Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily. Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options. Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience. Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader. Be available to SSRs to address questions and concerns in partnership with the GM/AGM. Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations. Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership. Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business. Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience. At least 1 year of supervisory experience in a fitness, hospitality, or retail environment. Child & Adult AED/CPR certified. Ability to learn and maximize our POS/timekeeping/membership systems. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. A sense of urgency regarding customer service and sales results. Demonstrated communication and interpersonal skills. Highly organized with detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Prolonged periods of standing at the Welcome Desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.

Location: Boston, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.Line Maintenance TechnicianEast Boston, MA (Onsite)Position SummaryThales is looking for a Line Maintenance Technician performs line maintenance work, installation work, repair station work, and ground equipment maintenance work on the Thales In-Flight Entertainment (IFE) Systems in accordance with Federal Aviation Administration Regulations (FARs), airline customers’ maintenance manuals and internal operating procedures.In this position, you will perform scheduled and unscheduled maintenance and systems modifications on all Thales Systems.Key Areas of ResponsibilityEnsure all airline log book discrepancies pertaining to all Thales Systems are cleared in a timely manner. Document maintenance performed on a daily basis utilizing established procedures and submit a daily report to the Supervisor of Maintenance. Provide Customers with support in the ability to carry out and uphold Company policies and procedures.Other duties as assigned by Team leader.Minimum QualificationsMust be able to obtain post-hire clearance from the Federal Aviation Administration (FAA) to qualify for unescorted access privileges to airport Security Identification Display Areas (SIDA), if applicable. Ability to obtain local airport Security Identification Display Area (SIDA) Badge and Customs clearance as required. Must be a US Person as defined in applicable law.High School Diploma or General Education Development (GED) Diploma required. Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate required. Meet recent experience requirements in accordance with 14 CFR 65.83.Must be willing to travel domestically and, if required, internationally. Able to obtain and maintain Customs Clearance for airport security badge (as required for job duties). Must possess and maintain a valid Driver License and a record that meets our insurance standards.Able to drive tugs, trucks, lift trucks, snorkel lift, boom lift and tractor after attending training.Must pass 7-year background check which includes fingerprinting, pre-employment drug test, and criminal history records check (CHRC).Strong in avionics, able to read and interpret blueprints, wiring diagrams, and follow written procedures and instructions. Ability to terminate electrical connectors utilizing proper crimp methods as well as proper soldering methods acceptable in the aviation industry. Ability to work on problems of moderate scope and analyze data/situations. Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency. Will be required to demonstrate comprehensive knowledge in Avionics/ElectronicsSpecial Position RequirementsSchedule: 3rd shift: 9pm – 7:30am, 4-day work week.Must be able to handle objects up to 50 to 80 pounds occasionally. Must be able to handle objects up to 20 pounds frequently.Must have the ability to use a variety of hand tools to test equipment frequently.If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!What We OfferThales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health and Dental plans. Retirement Savings Plan with a company contribution and a match, and without vesting period. Company paid holidays, vacation days, and paid sick leave. Company provided Life Insurance.Why Join Us?Say HI and learn more about working at Thales click here.#LI-Onsite#LI-MR1This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.Successful applicant must comply with federal contractor vaccine mandate requirements.Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

Location: Boston, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.Line Maintenance Lead TechnicianEast Boston, MA (Onsite)Position SummaryThales is looking for a Line Maintenance Lead Technician performs line maintenance work, installation work, repair station work, and ground equipment maintenance work on the Thales In-Flight Entertainment (IFE) Systems.In this position, you will act as the Shift Lead for Technicians by directing the crew, prioritizing the shift workload and handles problems in accordance with instructions, policies, previous training, or accepted practices in the occupation.  Consults with Team leader on unique situations which do not have clear precedents.Key Areas of ResponsibilityTrains, assigns work to and checks work of two (2) or more Team members; conducts same work as Team members on a regular basis.Perform scheduled and unscheduled maintenance and systems modifications on all Thales Systems.Ensure all airline log book discrepancies pertaining to all Thales Systems are cleared in a timely manner.Ensures the Team follows established procedures and ensures that logbooks are utilized and signed off appropriately and in a timely manner for all work performed on aircraft.Document maintenance performed on a daily basis utilizing established procedures and submit a daily report to the Supervisor of Maintenance.Provide Customers with support in the ability to carry out and uphold Company policies and procedures.Minimum QualificationsMust be able to obtain post-hire clearance from the Federal Aviation Administration (FAA) to qualify for unescorted access privileges to airport Security Identification Display Areas (SIDA), if applicable. Ability to obtain local airport Security Identification Display Area (SIDA) Badge and Customs clearance as required. Must be a US Person as defined in applicable law.High School Diploma or General Education Development (GED) Diploma required. Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificates or Thales Repairman Certificate required.  Lead with Repairman Certificate must obtain Airframe and Powerplant Certificate within 1 year of taking lead position.Must meet recent experience requirements in accordance with 14 CFR 65.83. Two (2) years of line maintenance experience.Must possess and maintain a valid Driver License and a record that meets our insurance standards. Able to drive and operate aerial lift equipment, tugs, and trucks. Alert to moving vehicles and aircraft. Must pass 7 year background check which includes fingerprinting, pre-employment drug test, and criminal history records check (CHRC)Strong in avionics, able to read and interpret blueprints, wiring diagrams, and follow written procedures and instructions. Ability to terminate electrical connectors utilizing proper crimp methods as well as proper soldering methods acceptable in the aviation industry. Ability to summarize and effectively present information to Supervisors and Customers. Ability to work on problems of moderate scope and analyze data/situations.Ability to crawl, bend, kneel, climb, and stoop frequently in confined spaces. Ability to work under pressure in a fast-paced team environment while maintaining accuracy and efficiency. Will be required to demonstrate comprehensive knowledge in Avionics/Electronics.Special Position RequirementsSchedule: 3rd shift: 8pm-6:30am, 4-day work week.Work shifts may vary – flexibility required. In most cases, work schedules are bid and worked by seniority, operational requirements permitting (days, swings, or midnight shift; weekends and holidays).Works outside on the aircraft ramp side and/or the hangar where loud noises may be experienced. Drug Testing under the Department of Transportation Regulations for Safety Sensitive Positions is required. Obtain Airport security credentials, which includes a 10-year background check. Obtain Customer security credentials.Must be willing to travel domestically, and, if required, internationally occasionally.Must be able to handle objects up to 50 to 80 pounds occasionally. Must be able to handle objects up to 20 pounds frequently.Must have the ability to use a variety of hand tools to test equipment frequentlyIf you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!What We OfferThales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health and Dental plans. Retirement Savings Plan with a company contribution and a match, and without vesting period. Company paid holidays, vacation days, and paid sick leave. Company provided Life Insurance.Why Join Us?Say HI and learn more about working at Thales click here.#LI-Onsite#LI-MR1This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.Successful applicant must comply with federal contractor vaccine mandate requirements.Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

General Summary:Under the guidance of the Inventory Operations Manager, this position is responsible or the shift operations regarding control, flow, purchasing, receiving, distribution, case cart operations, and accuracy of the inventory and non-inventory items for OR, Anesthesia, Cardiac Perfusion, OR Specialty Items, Implants, Tissue, and Central Processing. This includes distribution of all Anesthesia supplies on a per surgical case basis.Responsibilities:Inventory OperationsOversees the daily stocking of all areas and ensures productivity and accuracy throughout assigned shift.Monitors daily orders from the loading dock and utilizes quality controls Creates monthly time schedule, daily assignments and assist with evaluationsPerforms routine date expiration checkingPerforms annual audit on all inventory in assigned areasAssists with maintenance of item location spreadsheets, stock sheets, etc.Collaborates with Billing to ensure all implants are billed appropriatelyAligns staffing practices and role assignments to meet expected volume; responds to changes as needed.Routinely rounds in all clinical operations areas to evaluate workload and productivity levels; adjust labor allocation as required. Reviews weekly shift productivity standards against established benchmarks, Ensures the physical environment of assigned area is maintained and meets Joint Commission, CMS, and OSHA regulations. Initiates and escalates environmental or equipment repairs as needed. Oversees and assures daily quality assurance monitoring systems (i.e., temperature/humidity monitoring) and environmental and equipment testing. Responds to atypical results and oversees remediation plans (i.e., load recall). Leverages available analytical data to drive process improvement initiatives and staff compliance with tracking system utilization; participates in developing new and innovative reporting metrics. Attends and participates in hospital committee meetings as needed (i.e. Products Committee and Safety Committee).Exercises impeccable judgment in identifying, assessing, and respond to urgent/emergent quality and patient safety issues, escalates to senior leadership as appropriateCustomer Service SupportRegularly interfaces with customers; understands the daily production demands, communicates needs to Supervisors, and confirms needs are met. Responds to acute issues related to materials issues. Supports the effective response and escalates critical events as necessary to the Manager for intervention and/or awareness. Case PickMonitors the collection sterile instrument sets and peel packs in specific quantities as specified by the patient-specific Preference Card, inspecting each product for indications of appropriate sterilization and package integrity including wrap and sterilization tape integrity, and presence of external locks. Ensures appropriate case carts are selected that are appropriate for the amount of sterile product needed and ensures the Case Cart is clean and free of soil and debris. Using SPM, verifies that the Case Carts are assigned surgical cases. Scans all instruments and supplies to the Case Cart. Scans the Case Cart to appropriate Operating Room and/or storage locations.Personnel Management Assists with developing new staff throughout orientation processIdentifies and utilizes appropriate channels for problem-solving, escalating concerns through department leadership structure to ensure results are achieved.Demonstrate flexibility in response to change.Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.Promotes and supports a collaborative approach to departmental functions, coordinates efforts and activities to achieve the best outcomePerforms all other duties as needed.Qualifications QUALIFICATIONSHigh School Diploma/GED3-year experience in OR/Sterile Processing/Materials environment RequiredPrior leadership experience preferred SKILLS AND ABILITIES REQUIREDRequires the management, communication, and quantitative skills needed to administer a group with diverse functions. Requires the interpersonal skills necessary to lead others and to work effectively with a wide variety of hospital and outside personnel.Requires knowledge of hospital policies and procedures, particularly personnel and inventory. Requires the independent judgment needed to deviate from standard policies and procedures and schedules when necessary.Must have the analytical skills necessary to diagnose and correct problems, identify error sources in policies and procedures, and schedule and plan work for others. Must have the ability to meet deadlines, to concentrate and pay attention to details.Must have PC experience.Must be able to function in a stressful environment, consequences of errors could involve not having items for patients when needed in surgery. Must independently resolve most problems encountered.PHYSICAL DEMANDS/JOB CONDITIONSThe position requires long periods of time spent walking and standing. Routine lifting and moving of boxes and carts weighing up to 40lbs.EEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

MASSACHUSETTS GENERAL HOSPITALJob Title: Supervisor, Assistant, Parking Job Family: Professional/Managerial Job Code: 000443 Grade: 067 FLSA Status: Non-exempt Department: Parking & Commuter Services Position Reports To: Parking Technical & Systems Manager GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.Under the direction of the Parking Technical and Systems Manager, incumbent supervises Parking Service Assistants, Lead Cashiers and shift operations of the department. Accountable for all daily revenue transactions, cash control and cash management and all shift operations of the department. Insure computerized revenue control system and all other parking systems are in working order for the shift. Responsible for reconciliation of daily cash transactions of Lead Cashiers and Parking Service Assistants. Assumes lead role in responding to customer complaints, questions, cash discrepancies, emergencies or major occurrences requiring department intervention. Assists in activities related to the operation of all parking garages and lots. PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.Must be able to perform all Lead Cashier functions. Monitors cash flow and collects revenue deposits from lead cashiers and valet operations. Responsible for transfer and documentation of cash deposits from garage safe to the armed escort. Prepares and audits revenue deposits. Review results of auditing procedures with cashiers and lead cashiers. Reviews daily lead cashier and cashier reports. Resolves discrepancies; reports unresolved discrepancies immediately to Parking and Technical Systems Manager. Trains, develops and supervises Lead Cashiers and Parking Service Assistants. Parking Supervisor will recognize employees for good work performance either through the Recognition Committee, PIE (Partners in Excellence) or other award programs offered by the department or hospital when appropriate. Maintain accurate documentation of employee's work performance through tracking sheet (attendance, tardiness, etc.) and will provide input when counseling or issuing corrective action to employees with department manager. The Parking Supervisor will participate in preparing and conducting performance appraisals for reporting employees with the department manager. Manages shift coverage of Lead Cashiers and Parking Service Assistants. Recommends and implements staff changes. Communicates and reviews procedural changes to shift staff. Ensures all department policies and procedures are followed by staff. Establishes and monitors productivity measurement guidelines. Relieves cashiers for breaks and lunch or other periods of absence.Interpret parking policies and procedures for employee/customers and department personnel. Diplomatically resolves customer issues if unable to, the Parking Technical and Systems Manager should be notified to assist with issue. Watches for trends and keeps management informed. Develop policies for management review.Work with Police & Security on any incidents involving parking, garages or lots.Monitors all parking and computerized equipment for proper and maximum functionality. Repairs and troubleshoots malfunctioning equipment, placing service calls when it is above the supervisor capabilities. Monitor contractor for proper servicing and billing. Conducts frequent tours throughout the day of garages to monitor cleanliness, safety, and utilization and traffic flow. Recommends needed preventative maintenance programs for garages to the Parking Technical & Systems Manager for appropriate action. The Supervisor will work with department management on Special Event planning and parking.Responsible for the implementation and response to all departmental emergencies to include but not limited to; Fire, Code Disaster, HAZMAT, Code Pink, medical and weather emergencies.Responsible for maintaining inventory of all supplies needed. Assist customers experiencing automobile difficulty with emergency telephone numbers or the locations of public telephones. Coordinates services provided by department personnel: jump starts and assistance in locating lost vehiclesPerforms other duties as required or assigned including, but not limited to statistical reports, interacting with finance staff and committee work.Qualifications SKILLS/ABILITIES/COMPETENCIES REQUIRED: Must be realistic, objective, measurable and related to essential functions of this job. Must be able to speak, read and write English.Excellent computer skills including Excel and AccessCashier SkillsMust be a team player with the ability to lead and develop othersGood organizational skills to handle multiple tasksMust be reliable and flexibleAbility to work well under pressureAbility to follow verbal and written instructionsAccuracy in handling large sums of money and cash receipt reconciliationAbility to walk and stand for extended periods of timeExcellent interpersonal skillsAbility to learn and follow hospital protocols and regulationsLICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable): Specify minimum credentials and clearly indicate if preferred or required Valid Driver's license required.EDUCATION: Specify minimum education and clearly indicate if preferred or requiredCollege degree in business, finance or related area preferred; or five years experience in a high volume, cash oriented, customer service business.High School Diploma required.EXPERIENCE: Specify minimum creditable years of experience and clearly indicate if preferred or required2-5 years of related business experience or related coursework plus some formal supervisory training preferred.2-5 years of related Supervisory experience preferred. SUPERVISORY RESPONSIBILITY (if applicable): List the number of FTEs supervised.Up to 18 FTE'sFISCAL RESPONSIBILITY (if applicable): Indicate financial "scope" information, i.e.: size of budget, volume, revenue, etc.; Indicate total physician/non-physician FTE scope.Extensive cash handling, up to $21,000 per shiftSigns for, maintains, accounts for and transfers to the next shift a $5000 in working capitalCash/ receipts reconciliationWORKING CONDITIONS: Describe the conditions in which the work is performed.Position has interior and exterior duties and functionsResponds to all parking garages and lots - high customer volume, intensive walking to assist customers and maintain parking equipmentOccasional exposure to one or more hazardous conditions such as low level carbon monoxide, smoke, infectious diseases, needle punctures, mildly toxic chemicals (acids & strong alkaline), biohazard materials , odors, etc.Exposure to car fumes, the elements, and extremes of weather and temperatureUnheated and non air-conditioned work environmenEEO Statement Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your service skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic customer support team.This is a leadership role to assist the regional service managers in driving all support initiatives throughout the region. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service. Responsible for leading and being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the US.Job ResponsibilitiesCoaches and mentors team members to foster growth in knowledge and customer focus.Direct Manager of customer service engineers (8-10) within their region and sphere of influence to manage performance and carry out performance reviews, 1-1 meetings and other formal meetings when appropriate.Manage team to facilitate accurate diagnosis and solution of customer instrument problems.Responsible for meeting customer expectations for Malvern Panalytical Instruments' service.Works closely with commercial sales and after sales teams to drive and cultivate opportunities to promote Malvern Panalytical products and services.Performs back-up duties in place of the regional service manager when the need exists; will represent the region in various committee's and meetings when necessary.Follows and promotes Malvern Panalytical's/Customers' laboratory and safety practices. Guides direct team members to stay current on all safety and training requirements.Manages direct administrative management for direct team and assists regional manager within region for tasks such as the following: track and manage team's company owned assets; tracking spare parts stock/kits within region, monitors and signs off on regional expense reports and submitted work orders.Assist Regional Managers in optimizing resources within region to balance with customer demand fluctuation and centralized dispatch requests.Identifies training requirements for the team as and when required; assists regional team in monitoring cross training activities to support proper documentation and utilization of newly trained skillset(s).Is key part of future recruitment for the team; personal mentor, coach and guide for all new hires to make their entry into organization and part of new team welcomeDrives team to adhere to proper procedures / protocols within the systems we use to drive our business; takes part in audits to reinforce.Works with Service Managers and director to control / monitor all team activities to achieve budgets.Manages Escalations in the region ensuring the customer is kept up to date with the latest informationReports Quality and H&S issues ensuring guidelines are followed and be part of the process for instigating and implementing changes.Monitoring and helping to grow customer satisfaction using standard KPI's.Drives the region to achieve grow targets for systems and After Market opportunities.Work with installation manager to insure all equipment installations are in proper alignment with expected close dates and all required pre-installation prerequisites.Represent the Regional Service Team as the driver for certain key KPIs or program initiatives.When you join? Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.We offer a competitive compensation plan. Our benefit offerings include Medical, Dental, Vision, 401(k) with a company match, Life and Disability plans.We also offer Tuition Reimbursement and a Wellness program.Vacation, Sick, Personal and Paid Holidays.We are Malvern Panalytical. We are BIG on Small.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention. Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary. Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence. Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development. Willingness to have courageous conversations with team members as needed in accordance with company policy. Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily. Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options. Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience. Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader. Be available to SSRs to address questions and concerns in partnership with the GM/AGM. Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations. Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership. Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business. Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience. At least 1 year of supervisory experience in a fitness, hospitality, or retail environment. Child & Adult AED/CPR certified. Ability to learn and maximize our POS/timekeeping/membership systems. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. A sense of urgency regarding customer service and sales results. Demonstrated communication and interpersonal skills. Highly organized with detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Prolonged periods of standing at the Welcome Desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.

Under the direction of the Laboratory's Operations Manager, Administrative Director, and Medical Director, the Client Services Supervisor provides daily leadership to support services sections of the Laboratory; including phlebotomy, specimen processing, and reference lab testing to ensure efficient and high-quality Laboratory services are provided.Follows established hospital and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for patients and others to include as appropriate:o Demonstrates appropriate hand hygieneo Demonstrates use of two patient identifierso Demonstrates effective communication "hand offs" between providers, shifts, departments, etc.o Demonstrates use of proper precautions, including use of appropriate personal protective equipmentSupervises support services sections of the Lab, including Data Processing, Phlebotomy, and Send-outs Collaborates and provides leadership to department coordinators who oversee routine day-to-day activities and holds scheduled recurring staff meetings to communicate changes or concerns and elicit feedback from staff members.Ensures staff member adherence to support services policies and procedures to ensure delivery of quality laboratory services. Ensures staff compliance with medialab assignments.Participates in recruitment activities with the Lab Ops Manager for support services staff, including review of candidate applications, conducting interviews, and communicating recommendations for candidate selections. Coordinates all orientation, training, and competency activities for support services staff and students within Data Processing, Phlebotomy, and Send-outs.Ensures support services work schedules and assignments are within the constraints of the operating budget and arranges coverage for efficient use of personnel.Monitors support services workload to ensure appropriate staffing levels; initiates adjustments in workload or staffing levels to ensure productivity is maximized. Seeks out and evaluates opportunities to achieve effective workload management and readily shares staff between areas, as necessary.Ensures adequate inventory of supplies for support services sections.Assists Administrative Director with preparation of annual operating and capital budgets for support services sections.Ensures compliance with local, state, and federal regulations, as well as The Joint Commission and College of American Pathologists accreditation requirements.Communicates regularly with staff, keeping them informed of organizational and departmental change; encourages staff to communicate openly about problems, concerns, and suggestions. Promotes participation in decision making as appropriate; keeps the Laboratory Operations Manager and Administrative Director current with all activities in the laboratory.Ensures support services equipment is maintained in good working order. Coordinates servicing of equipment, as needed, in a timely manner. Performs computer-related activities as required to monitor quality, workload, implementation of new procedures, and maintenance of laboratory data.Supervises the send out testing program, including regular review of reference lab utilization and expense and holding reference labs accountable for high quality service. Assists enterprise with in-sourcing initiatives.Functions as the Lab's liaison with research staff to ensure appropriate procedures are implemented per research protocol.Collaborates with clinical services sections of the Laboratory. Regularly seeks feedback from section supervisors.Provides counseling and mentorship for support services staff ensuring compliance with department policies and procedures. Acts as a role model in consistently observing all safety and infection control policies and procedures. Performs timekeeper activities in timekeeper system. Ensures compliance with timekeeping policies.Collaborates with Laboratory leadership team and medical director to develop, modify, and implement section activities that support departmental goals and objectives. Participate in departmental and hospital meetings, committees, and programs, as appropriate.Ensure customers are satisfied with our services and quality according to established policies and procedures and responds to patient complaints or RL solution reports.Serves as a resource to all staff and customers within and outside of the Laboratory.Consistently demonstrates effective leadership, organizational, planning, and interpersonal skills and abilities.Provides feedback on employee performance to Lab Ops Manager or Administrative Director and participates in staff member performance review.Monitors and responds to Patient Experience scores or other satisfaction ratings on a regular basisFunctions as a team player, assisting in any area when needed.Performs other duties as requestedAbout Brigham & Women's Faulkner HospitalBrigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.Qualifications High School Diploma or equivalent required; Associate's degree preferred.Phlebotomy certification preferredMinimum of 3 years supervisory experience required.Minimum of 5 years phlebotomy experience required.Must demonstrate annual competency in assigned tasks.Proven leadership and coaching skills; effectively supervise staff and provide support with day-to-day operations.Ability to multi-task and possess a proactive attitude.Strong oral, written, and interpersonal communication skillsComputer proficiency.EEO Statement Brigham and Women's Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job DescriptionOverall Job Summary: The Department Supervisor is responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position reports to our Department Manager or Store Manager (based on volume) and has the following direct reports: dotted line to Sales Advisor(s).Your Day to Day*Sales and ProfitTogether with the store management team, ensure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.Ensure H&M Customer Service standards are always delivered through active coaching and leading by exampleEnsure the maintenance of the sales floor is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with the store management teamPerform all store routines, including the opening and closing of the store, following all Company practices and proceduresEnsure that the truck is processed and follow up to ensure the execution according to guidelinesActively prevent loss and ensure the store follows appropriate safety and security guidelinesIdentify opportunities to increase customer satisfaction and sales with the Department Manager and then execute changes accordinglyPeople and TeamsEnsure clear communication to Store team on business performance, company culture, training focuses through daily Behind the Seams Meetings and participating in leadership meetingsMay be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing storeWork with timekeeping and scheduling system as part of opening/closing routinesMay be asked to train other supervisors as well as complete projects on an as needed basis for their developmentServe as a note taker for staff interviews when neededAct as a management witness, on behalf of H&M, in employee discussions as neededEnsure that all employee issues are immediately brought to the attention of management teamAssist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the storeAssist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedbackEnsure health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the sameFinancial AccountabilityNoneQualificationsWho You AreInclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detailYou have the ability to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolOpen availability including evenings and weekends1-2+ years of transferrable experience welcomeBasic computer skills such as browser navigation, software interaction, and data entry are neededMay be required to travel to support other stores and for trainingWhy You'll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.Endless growth & development opportunities.Dress your personality. We encourage you to dress your personality all day, every day.Did we mention our discount at H&M, &Other Stories, and COS?Additional InformationJob Status: Hourly, Non-ExemptCompensation: Hiring Range is $19.51 - $21.95 Hourly**EEOC Code: SLSThis job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.Company Description:H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.