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Customer Engineer Salary in Birmingham, AL

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voestalpine Railway Systems Nortrak LLC Join Our Team at voestalpine Railway Systems Nortrak! Embark on a rewarding career journey with voestalpine Railway Systems Nortrak, North America's premier designer and manufacturer of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are committed to delivering quality products and services, including rails, turnouts, fastening systems, signaling technologies, and monitoring solutions. Operating with a presence across Canada, the US, and Mexico, we prioritize the well-being of our people, global mobility, and sustainability and innovation.Our people are the foundation of our success. Skilled, motivated, and results-driven individuals shape our culture demonstrating our core values of Respect, Responsibility, Curiosity, Courage, Passion, and Diversity each day. 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This could include defect (PPM) reporting, Quality documentation, corrective action tracking, manufacturing yields and capabilities reporting.Core member of development teams utilizing the Advanced Product Quality Planning (APQP) product development model and all associated tools and methods. Including generation and control of Process Flow Diagrams, Process/Design FMEAs, Control Plans, DOE and SPC analysis.As needed perform appropriate inspections, to ensure that product realization processes meet all applicable specifications and standards. On-Time Delivery: Performs duties as required to ensure that customer delivery commitments can be met and files quality records in a timely manner.Assists with customer complaints, to ensure customer satisfaction. Costs: Ensures compliance of actual product realization with the planned product realization process.Establish metrics and data analysis to identify and trend costs concerns. People: Acts as a resource to management and plant employees by promoting quality product and helping to train employees to avoid production of non-conforming product.Other Duties as assigned. Environmental: Assist with monitoring EMS performance utilizing Internal and Layered audits and Management Reviews.Promote continual improvement of Environmental Management System (EMS).Adhere to Nortrak's Environmental Procedures, Practices and Policies. QUALIFICATION: Education:Associate’s or Bachelor’s Degree in Engineering or other suitable discipline. Field of Experience: Two or more years of experience using Data Analysis tools Mini-tab or other Statistical software.Two Years’ heavy manufacturing experience in a quality related role implementing and enforcing quality standards.Experience using CAD software is preferred.Must possess strong problem solver skills. Experience training employees would be an asset.Able to plan, organize, and exhibit excellent follow-up skills.Strong written and verbal communication skills to address concerns and communicate to employees in daily crew talks and the ability to write clear and concise written procedures. Physical Demands:Prolonged periods of sitting at a desk and working on a computer.Occasional standing, walking, stooping, kneeling, crouching or climbing.Must be able to lift or handle up to 25 pounds at times. Use hands to finger, handle or feel, and reach with hands and arms.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Occasional travel may be required which includes walking, standing, sitting and driving from short to long periods of time. Working Location:Irondale, AlabamaBenefits:A supportive, family oriented Nortrak Blue cultureWe provide an environment where Health and Safety is our #1 priorityCareer development opportunities and competitive pay progressionCompetitive medical, dental & vision benefitsCompany paid life and disability insurance Paid holidays and vacationRetirement plan with matching contributionsTuition Assistance ProgramWellness ProgramEmployee Assistance ProgramEmployee Recognition ProgramsIf you think you have the necessary qualifications and drive to excel in our team, we invite you to apply now and join us at voestalpine Railway Systems Nortrak. Apply today!voestalpine Railway Systems Nortrak (“Nortrak”) is a subsidiary of voestalpine AG (www.voestalpine.com) one of Europe’s premier steel producers with over 50,000 employees worldwide. voestalpine Railway Systems Nortrak is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, and any other federal, state, or locally protected classifications. #wearehiring#quality#engineer#sheetmetals#trackwork#manufacturing#Irondale#Alabama#voestalpine#railwaysystems INDHP PI239655843
Senior Software Engineer, Back End (Java, AWS)
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We're currently on an exciting journey to converge all of our One-Time and In-store payment services to our new Enterprise Payment Scheduler, Posting, and Clearing platform. These applications are built on target architecture which include APIs and Microservices leveraging severless patterns and AWS managed services. 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Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. 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All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AC Power Customer Engineer - Birmingham
Vertiv Corporation, Birmingham
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Complete required Vertiv safety training assignments on time. Adhere to on-site Customer safety requirements when applicable. Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred 4+ years military experience in a related technical field 2+ years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel to customer sites is required within the assigned district and sometimes outside of assigned district Most work is scheduled maintenance, but occasionally will involve unscheduled service A weekly, rotational on-call schedule is exercised for each District/Service Center Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 years PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Project Manager
Apex Systems, Birmingham
GeneralManage multiple projects with dynamic requirements.Collaborate with different technology teams, to determine the specifications of the project.Collaborate with engineers and architects to determine the specifications of the project.Lead assigned projects to a successful completion within appropriate timeframe.General Project ManagementDevelop and utilize project plans and other tools to set typical project milestones, dependencies, and risk logs to set expectations with internal and external teams.Track project performance, to include, but not limited to, cost, schedule, and scope.The ability to balancing the constraints of resource availability, project timelines, and customer expectations.Identifying and document IT requirementsPartnering with IT teams to document integration approach, design, and budgetProactively identifying and managing risks and issuesProactively build and manage the IT Integration schedules and provide milestones to the larger business integration schedule.Meet budgetary, technical, and business objectives and adjust project constraints based on resource analysis.Strong ability to multi-task and manage multiple projects in a fast-paced environment; able to manage project tasks, scope change, and schedules to keep projects on-track.Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria.Identify, manage, and change order new requirements.Participate in discovery meetings through project post-mortems.StakeholdersAbility to collaborate with engineers, architects, and construction personnel.CommunicationsExtensive communication with key leads across the organization to ensure seamless integration.Provide status reports and briefings, as needed, to stakeholders, including executive leadership, on project status.Conduct meetings with various stakeholders, SMEs, and vendors to develop SOWs, manage scope, establish expectations, and ensure successful performance of project.Process ImprovementAssist with developing new processes and tools that improve the performance and effectiveness of the project management delivery.QualificationsQUALIFICATIONS 3-5 years' project management experience in a software or technical environment3-5 years' project management experience construction environment is preferred but not required.1-2 years' experience managing integrations and/or acquisitions.Project Management Professional (PMP) certification or equivalent is a plus but not required.Knowledge of Project Management (PMI) techniquesProficiency in project management software toolsExperience using Service Now is a plus but not required.Bachelor's Degree in management information system (MIS), computer science or equivalent work experienceKnowledge of IT Infrastructure and how to drive work through a service organization.Ability to proactively identify risks and manage; ability to escalate when appropriate.Ability and willingness to travel up to 25% as needed.OTHER QUALIFICATIONS Proactive, decisive, action-oriented individualStrong written and verbal communication skills, including with Executive audiences.Excellent interpersonal, leadership, collaboration, facilitation, and negotiation skillsAble to clearly explain technical issues in a way that nontechnical people can understand.Ability to be broadly focused and manage multiple efforts concurrently.Ability to work effectively with all levels of the organization, including staff, business stakeholders, and all levels of management, up to and including the CEO.
Substation Designer/Engineer (Birmingham, AL)
Southern Company, Birmingham, Alabama, United States
**Substation Designer/Engineer** **_Southern Company Services Technical Shared Services – Substation Engineering_** _Opening located in Birmingham, AL_ This posting is to fill a full time Physical Designer/Engineer position within our Substation Physical Design group. The Designer/Engineer can be filled as an exempt level 3-6, based on background experience and education of the successful candidate. **JOB DESCRIPTION** This position is responsible for the design of Southern Company’s Transmission and Distribution Substations. The Designer/Engineer will produce engineering drawings, specifications, and material requirements for substation projects with emphasis on safety, quality, scheduling, and costs. The successful candidate will be required to travel (approximately 25%) and the ability to work successfully in a remote/virtual environment with access to internet service. This position will be located in Birmingham, AL at the Energy Center. Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance. **MAJOR JOB RESPONSIBILITIES INCLUDE:** + Prepare high quality design packages needed to construct (new or modify existing) substations using CAD-based tools, based on Southern Company design standards. + Design the physical aspects of substations, including but not limited to, Foundation Layouts, Grounding Layouts, Conduit Layouts, Control House Layouts, Section Drawings, Electrical Bus Design, etc. Specify, order, and provide approval drawings for non-stock materials, as well as inventorying stock materials and shop fabricated materials for substation design packages. Transmit drawing packages and supporting specifications into SCST Vault using the Physical Substation Transmittal Packages Manual. + Make SAFETY our number one priority using a “Safety First” mentality and leading by example. + Coordinate and communicate with other design disciplines associated with the Substation Physical Design project. + Provide Quality Assurance reviews as required, technical trainings and provide developmental feedback to internal designer/engineers + Interact with manufacturers, vendors, and Southern Company committee members to resolve equipment and material issues. + Provide support to Substation Construction, Field Services, Project Management and Substation Maintenance. + Perform site visits for projects, including pre-construction meetings, during construction and post-construction. Some overnight travel will be required. + Participate in substation design review meetings. + Support Southern Company’s design criteria and standardization effort. + Handling multiple tasks simultaneously, setting priorities, and using effective time management and organizational skills to achieve project team goals. + Serve as part of a storm restoration team when requested after storm events, predominately, but not limited to the Southern Company service territory. **JOB QUALIFICATIONS** **_Education_** + Bachelor's Degree in Electrical, Mechanical, or Civil Engineering **(Engineer)** + Bachelor's Degree in Engineering Technology **(Designer)** + Associate Degree with minimum 5 years relevant industry experience **(Designer)** + No Degree with minimum 8 years relevant industry experience **(Designer)** **_Experience_** + Strong understanding of substation equipment is preferred. + Ability to create Substation Physical Design drawings from a single line diagram is preferred. + Strong understanding of the Institute of Electrical and Electronics Engineers Standards, National Electric Safety Code, National Electric Code, and OSHA safe operating practices is preferred. + AutoCAD training, experience, or certification is required. + Experience using 3D modeling software (SDS Inventor, Autodesk Inventor, Autodesk 3D or P4A) is preferred. + Experience in Transmission &/or Distribution Substation Operations for an electric power utility company is preferred. + Experience in the field of Substation Engineering, Field Services, Switchboard Wiring, Power Delivery, Substation Maintenance, or Substation Construction is preferred. + Experience working with document management & estimating systems such as Transmission Estimating and Management System (TEAMS), STOMP, MAXIMO, SCST Vault is preferred. + Experience providing Quality Assurance reviews for design packages is a plus. + Proficiency using Microsoft Office products is required. + Ability to be an effective mentor to others and teach job-related skills. + Good understanding of utility electric grid operations is preferred. + Knowledge of basic electrical power system theory is preferred. + Southern Company design experience preferred. **_Knowledge, Skills & Abilities_** + Must demonstrate excellent communication skills (oral & written) and the ability to communicate technical issues simply. + Must be a self-starter and exhibit strong problem-solving skills. + Must work well in a team environment and have the ability to develop and build relationships at all levels. + Must possess effective time management and organizational skills sufficient to manage multiple projects with various priorities and competing deadlines. + Must demonstrate a customer focus with a willingness to meet the needs of our customers and solicit feedback. **BEHAVIORAL ATTRIBUTES** + Model **Our Values** : _Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance._ + Conduct all activities with a focus on providing value to our customers. + Take personal responsibility for their projects and customer issues. + Follow through on all aspects of assignments to ensure a quality product and increased value is delivered to our customers. + Exhibit and promote a positive, "can do" attitude. + Commitment as a team member to building and maintaining an Inclusive work environment. + Must place strong emphasis on Operational Excellence (mistake free designs). + Must understand and practice Human Performance Concepts. **BENEFITS** + Competitive Pay + Flex Schedule + Excellent benefits packages which includes: + Medical and dental coverage + Defined Pension/Cash Balance Benefit Plan + Performance-sharing plan + 401(k) plan with a generous company match + Bonus opportunities + Tuition Reimbursement **_***Please submit an updated resume with your application***_** Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 5440 Job Category: Engineering Job Schedule: Full time Company: Southern Company Services