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Hospitality/Travel Salary in Albuquerque, NM

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Remote Travel Advisor
My Magical Travels, Albuquerque, NM, US
We are seeking remote Travel Advisors! As a Travel Advisor, you are responsible for, but not limited to, coordinating travel, taking all client requests into consideration, researching the best travel packages, contacting your client to detail the quote, confirming the agreed-upon package price, and entering payment information.Part-Time and Full-Time available!ROLES & RESPONSIBILITIES:*Arrange accommodation and travel services to clients including planning itineraries*Coordinate with clients to determine destination, form of transportation, apt travel dates, financial consideration, and accommodation required for travel*Provide clients with area-specific travel information such as point of interest, restaurants, and special events*Communicate international travel procedures such as passport, visa, and other requirements*Imparts international travel information such as customs regulations and currency exchange rate*Stay up to date on the latest travel restrictions*Participate in ongoing company and vendor training*1099 Position/Commission BasedREQUIREMENTS:*Must be 18 years of age or older*Must be authorized to work within the US*Must be able to effectively communicate with clients (strong sales background a plus)*Must have a smartphone with internet access, laptop recommend but not required*Personal travel experience is a huge plus, however not required*Previous experience in customer service or hospitality also a plus, but not requiredBENEFITS:*Flexible Schedule*Exclusive Travel Perks and discounts*Licensed & Bonded*Personal Website*E&O Insurance with Fraud Protection*Daily Training Available*Travel Agent Certification
Room attendant
Sonesta Hotels International Corporation, Albuquerque
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Room Attendant - Full Time
Sonesta Hotels International Corporation, Albuquerque
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
FLORAL/CLERK
The Kroger Co., Albuquerque
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!Minimum Demonstrates effective written and oral communication skills Ability to read shelf tags, signs, product labels, training materials, and bulletins Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization Personal initiative and follow through to completion Ability to work as part of a team in a fast-paced environment Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment Desired Past work record reflects dependability and integrity. Knowledge of applicable laws and regulations related to employment practices, and safety Experience in grocery retail and customer service Experience in operating a cash register and making change Assist and greet customers promptly and provide them with great service Be prompt, tactful, calm, courteous, and professional in all interactions Help design and create floral arrangements and/or other items to fill customer orders Package orders effectively, safely and efficiently Keep merchandise and supplies in their proper areas Maintain customer records and files properly Assist customers in location and selecting items Handle telephone calls and orders promptly and courteously Assist in decorating and merchandising the department Keep carts, tools, and supplies in their designated areas and well organized Keep floors, clean, safe, and free from clutter Maintain plants, process and prepare flower arrangements and fill balloons Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise Adhere to company policies and procedures, as well as state and federal laws Operate cash register in accordance with company procedures, as applicable Maintain flexibility to work weekends and holidays as needed Must be able to perform the essential functions of this position with or without reasonable accommodation
Remote Event Planner
Desire Go Travel, Albuquerque, NM, US
We are seeking an outgoing individual for our Remote Event Planner opportunity! As an Event Planner, you will be responsible for booking amazing concerts, sports & theater trips as well as weddings for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Event Planners handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!Roles & ResponsibilitiesResearch, Create, and Execute exceptional itineraries for clientsReview individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needsComplete ongoing training to earn and maintain certification to book travelAttend ongoing webinars with vendors and suppliers, to become specialized with specific destinationsWork along side of other team membersProvide suggested budgets for clientsReview budgets, and plan trips according to clients budget constraintsCreate promotional materials to utilizeStay up to date on changes within the tourism industryMonitor restrictions on travel that come and goBook travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc )Effectively communicate with clients pre/post travelPromptly respond to all travel inquiresEffectively manage your time when researching trips and communicating with clientsHandle issues that may arise during the bookings and/or travel for clientsMaintain up to date information within our softwareNetwork with tour operators regarding packages that you can possibly offer to clientsParticipate in FAM trips when possibleRequirementsMust be at least 18years of age, and be authorized to work within the US.Must be fluent in EnglishMust be able to effectively communicate with clients (strong sales background a plus)Must have a smartphone with internet access, laptop recommend but not requiredPersonal travel experience is a huge plus, however not requiredPrevious experience in customer service or hospitality also a plus, but not requiredBenefitsFlexible ScheduleTravel PerksLicensed & BondedPersonal Website1099E&O Insurance with Fraud ProtectionDaily Training AvailableTravel Agent Certification
Guest Service Agent-2
Sonesta Hotels International Corporation, Albuquerque
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Housekeeping Manager
Sonesta Hotels International Corporation, Albuquerque
Job Description Summary The Housekeeping Manager (HM) works with the Operations Manager to supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. This is the onsite lead supervisory job in the housekeeping department. The Housekeeping Manager typically supervises a small number of housekeeping and laundry employees with a limited range of facilities. The Housekeeping Manager may supervise or provide leadership to 10-20 housekeeping department workers. This position will perform cleaning duties to all areas of the hotel. In addition to keeping the entire hotel clean, the Housekeeping Manager is responsible for maintaining a neat and organized housekeeping and laundry area and is responsible for the security of the hotel linen and supplies inventory. The Housekeeping Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, are meeting guest expectations, and the hotel is properly maintained and clean.Ensure all staff is properly trained and have the supplies and equipment needed to effectively carry out their job functions.The Housekeeping Manager is responsible for leading the delivery of clean rooms for occupancy that meet the brand's time, product and placement standards. Partner with the Operations Manager to monitor performance and make recommendations for disciplinary and other human resources-related actions.Partner with the Operations Manager to recruit, develop, and manage the Housekeeping staff.Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest and owner expectations. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction and owner expectations.Partner with the Maintenance Manager to operate the proper use and cleaning of all commercial laundry equipment and management of the laundry operation of the hotel.Partner with the Operations Manager to inventory and maintain par levels for linen and supplies.Maintain procedures for security of lost and found items.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Enforce hotel standards, policies, and procedures are in place within the housekeeping department.Act as "Manager on duty" as required.Ensure compliance with federal, state and local laws regarding health, and safety services.Perform other duties as assignedQUALIFICATIONS AND REQUIREMENTS:High School Diploma or equivalent plus five years housekeeping experience including a minimum of one year of supervisory training/experience.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Reading and writing abilities are required in order to communicate effectively with guests and co-workers, complete written documented tasks, order supplies, receive instructions and read equipment manuals and safety information.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Experience with Microsoft Office preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be required to regularly use commercial cleaning chemicals.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently standing up and moving about the facility.Frequently handling objects and equipment to maintain the facility.Frequently bending, stooping, kneeling, climbing, and crawling.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.