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Cashier & Front End Services
Walmart, Albuquerque
What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
User Support Specialist III
Chickasaw Nation Industries, Albuquerque
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SUMMARYThe User Support Specialist III provides information technology services support for the Indian Health Service (IHS) and remote locations. This position works in a team environment to provide first response assistance in resolving desktop and peripheral user support issues.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following. Other duties may be assigned.Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.Serves as the initial point of contact for call center support for agency programs. Provides computer users with problem-solving support via phone and email. Resolves less complex issues immediately, and elevates more complex issues to senior level support or supervisory personnel.Conducts all interactions in a professional manner.Troubleshoots user problems with computer software and hardware, electronic mail, directories, standard Windows desktop applications, specific customer applications and with printers. Uses proper troubleshooting techniques, analyzes user-related problems in assigned applications, and applies or recommends solutions.Helps to control issues by ensuring a timely response process, which includes problem recognition, research, isolation and follow-up steps.Occasionally performs onsite installations, and provides startup or cutover guidance on applications that require significant deployments and/or data conversion efforts.Performs applications development testing support, and assists with documentation. Helps with user inquiries on how to use applications.Helps with user training on assigned software applications. Works with established instructional design concepts and guidelines for effective training materials. May work as part of a team to develop a standardized training approach for new employees on required skill sets.Reviews customer satisfaction survey results and researches tickets, as needed.Learns new applications and supports new areas, as needed.Responsible for aiding in own self-development by being available and receptive to all training made available by the company.Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.EDUCATION / EXPERIENCEAssociates degree in Information Technology or a related field of study, and five (5) years' of relevant experience in an IT help desk support environment as specified below; or equivalent combination of education / training / experience. Experience as an applications programmer on large-scale systems, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives preferred.CERTIFICATES / LICENSES / REGISTRATIONMust be a U.S. born or naturalized citizen due to government or federal requirementMust be able to obtain required government security clearanceJOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIESKnowledge and understanding of the tools, concepts, practices and procedures related to an IT help desk user support environmentWorking knowledge utilizing service desk software tools and applicationsKnowledgeable and skilled in the use of ticketing systems with ability to clearly and concisely log ticketsAbility to read and interpret common information systems documents and translate into layman terminologyExcellent problem-solving skills with ability to troubleshoot computer hardware / software issuesExcellent critical thinking skills with ability to identify, analyze and resolve problems / issuesExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff)Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely mannerAbility to use tact in handling difficult individuals and/or situationsAbility to resolve difficult or challenging problems within the assistance of senior support or the use of outside software analysis supportHighly organized with ability to multitaskAbility to work in a fast-paced environment and to learn and apply new knowledge and techniques related to incident responseAbility to effectively work both independently and in a team environment for the successful achievement of goalsAbility to lift 25 poundsLANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from team, customer and federal staff.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls. Required to speak and hear. Frequently required to stand on ladders or objects, walk and stoop, kneel, crouch, or crawl under or behind objects. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Minimal risk of electrical shock.CNI offers a comprehensive benefits package that includes:• Medical• Dental• Vision• 401(k)• STD/LTD/AD&D• Employee Assistance Program (EAP)• Paid Time Off (PTO)• Training and Development Opportunities#CNIINDIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Embedded System Administrator
ECS Corporate Services, Albuquerque
ECS is seeking an Embedded System Administrator to work in our Albuquerque, NM office.Job Description: ECS is seeking an Embedded System Administrator to provide end-user support with processes for managing and delivering services that conforms to ITIL® standards. Resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices. Tasks include: Support assignments to resolve technical issues affecting hardware, operating systems, or applications. Work with vendors or external partners to diagnose and resolve application issues. Following instructions, maintain systems by applying Operating System or Application patches, install new or replace hardware, and apply configuration changes to improve or restore system performance. Perform system capacity analysis and planning. Assist users in accessing and using Application systems. Perform add, moves and changes to new and existing systems Analyze and study complex system requirements. Ability to work effectively in a collaborative and interdisciplinary team environment Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Working knowledge of Veeam, Ivanti, Symantec Anti-Virus, Tenable, Splunk & VMware administration a plus. Required Skills: Bachelor's degree in Computer Science or related field and 2 years of relevant experience. In lieu of a degree, an Associate's Degree in Computer Science or related field and 5 additional years of relevant experience may be substituted OR 6 additional years of related experience for a total of 8 years' experience may be substituted. U.S. Citizenship is required per contract to obtain and maintain a U.S. Department of Energy Q security clearance. Desired Skills: DNS, DHCP, Windows AD, Windows Servers ESX, vCenter, VMWare Standalone Converter Siemens and Creo Applications HPE Servers, iDRAC, KVM's and Data Center Experience General Networking Concepts, Switches (Moxa, Cisco, Arista) ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.General Description of Benefits
NM Lithography Scanner Development Engineer
INTEL, Albuquerque
Job DescriptionAs a Photolithography Scanner Engineer, you'll be part of Intel's High-Volume Manufacturing (HVM) fabrication process development team that is driving innovation for the next generation of silicon products. You will play a critical role in the development of lithography process for new technology nodes while managing tool productivity, process quality, yield improvements, and HVM readiness. You will partner with Process Integrators and other Process Engineers to develop recipes/processes and HVM systems for new products.Responsibilities include the following but are not limited to:Defines roadmaps to meet requirements, goals and milestones for existing and new technology processes.Defines and establishes flow, procedures, and required equipment to develop new devices or products.Selects and develops material and equipment for the process to meet quality, reliability, cost, yield, productivity, and manufacturability requirements.Plans and conducts experiments to fully characterize the process throughout the development cycle.Drives improvements in quality, reliability, cost, yield, process stability/capability, productivity, and safety/ergonomics over variables such as material, method, equipment, environment, and operating personnel.Select equipment platforms (existing or new) and develop process on chosen platforms.Develops solutions to problems utilizing formal education, statistical knowledge, and problem-solving tools.Develops strategy to resolve difficult problems and establishes systems to deal with these problems in the future.Trains production/receiving engineers for transfer to high volume manufacturing.?The ideal candidate should exhibit the following behavioral traits:Demonstrated strong team dynamics, able to work through complex issues with a diverse team.Good time management skills.Self-motivated, and have strong desire to succeed in a fast-paced and challenging environment.Resourceful and have strong problem-solving skills.Full time onsite required during training, estimated 6 months. After training: hybrid "work from home" to be defined by manager and employee but continued onsite will be required. Relocation assistance provided.QualificationsYou must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Requirements:MS degree or higher in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Material Science, Physics, Chemistry or an equivalent field2+ years of experience in semiconductor equipment operation, maintenance, and/or troubleshooting.Preferred Qualifications:In-depth knowledge and practical experience with lithography process, scanners or steppers, overlay, Critical Dimensions (CDs), Optics, etc.Demonstrated experience to work with external and internal partners.Experience in Data extraction and analysis (SQL, JMP, SPC, R) and Design of experiment (DOE) principles.Inside this Business GroupAs the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth.Posting StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.BenefitsWe offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.Working ModelThis role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.
Windows System Administrator III
ECS Corporate Services, Albuquerque
ECS is seeking a System Administrator III to work in our Albuquerque, NM office. Job Description: ECS is seeking a System Administrator III to work in our client's Microsoft Windows environment for customer at a National Laboratory in Albuquerque, NM. The candidate will be responsible for providing IT support for the clients Emergency Operations Center (EOC). The EOC is manned and operated 24x7x365 days. Candidate will require the ability to work on call. The work schedule will be Monday - Friday however in the event that the Emergency Operations Center is activated due to a national emergency you might be asked to work on-site around the clock. Selected candidate's day to day duties will include installing new infrastructure, assisting customers with their file system needs (creating folder structure, backing up data, etc.), working on switches, troubleshooting performance issues, examining logs, and making hardware recommendations. Candidate will primarily work with servers, but desktop support for the customer will also be part of your daily duties. Customer works primarily with unclassified and classified data, networking, and software diagnostics. The ideal candidate for this posting will have a strong customer focused mindset, be a self-starter, and have strong communication skills. This is a 100% on-site position requiring residence in the Albuquerque, NM area by start date. Required Skills: BS/BA or related field, with 2 years of related experience. Windows Desktop and Server System Administration: End-User Application Support System Setup Active Directory Support Account Management File services Network Configuration Application Hosting Computer and Networking Troubleshooting Previous experience in the service or installation of audio, video, and/or audiovisual, presentation systems. Familiarity with Firewall technology & management of private LANs/networks. Familiarity with network protocols and network management technologies. Skill utilizing software diagnostic tools and the ability to conduct appropriate troubleshooting processes and conduct appropriate upgrades. Ability to work independently, be self-directed and make sound decisions based on customer satisfaction. Strong communication and customer service skills. US Citizen. Onsite. Must have an active DOE Q Clearance Minimum to start or DoD Top Secret with reciprocity. Ability to be on-call. Desired Skills: InfoComm CTS certification preferred but not required with the right experience. Any other industry related certifications or training is a plus. Examples: Crestron, BIAMP, Extron, QSC, Microsoft TEAMs, Shure, etc. ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.General Description of Benefits
IT Systems Engineer I - Platform Team
Rocket Lab, Albuquerque
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. Join our pioneering team and launch your career to new heights!SOLAERO This is a rare opportunity to play a key role in Rocket Lab's evolution into an end-to-end space company that delivers launch, spacecraft, and on-orbit operations. The Space Systems Division is shaping Rocket Lab's future with Photon, our brand of high-performance satellites, enabling innovative missions in low Earth orbit and beyond including missions for NASA to LEO, the Moon, and Mars and commercial customers including leading the design and manufacture of 17 high power telecommunication spacecraft buses for Globalstar. Rocket Lab is also growing spacecraft components business, anchored on the acquisition of Sinclair Interplanetary manufacturing reaction wheels and star trackers in Toronto, SolAero Technologies manufacturing solar power and primary structure solutions in Albuquerque, Planetary Systems Corporation manufacturing launch separation systems in Silver Spring, and Advanced Solutions, Inc. provider flight and ground software as a service in Denver. Our component's business is key to vertically integrating our spacecraft solutions and enabling constellations for customers. IT SYSTEMS ENGINEER I Located onsite at Rocket Labs Albuquerque, NM facility, the IT Systems Engineer I will be responsible for the implementation, administration, and operation of the different platform and operating system environments that are in use at Rocket Lab. These platforms and operating systems include: VMware Kubernetes Linux Windows Server and Client Network technology WHAT YOU'LL GET TO DO: Enable Rocket Lab Engineers globally, by leveraging the last platform technology, to efficiently design, manufacture, and manage the next generation of rockets and space systems. Assist our fantastic team by providing subject matter expertise and support for our different platforms, operating system environments, and supporting infrastructure. Carry out upgrades and maintenance with a focus on continuous improvement to provide a reliable and secure infrastructure. Assist with and/or manage project planning and deployment for platform initiatives. Support the Configuration Management function(s) at Rocket Lab through the implementation of standards for the deployment and management of the different platform environments to ensure: Compliance with Rocket Lab Policies, including cybersecurity policies, standards, and procedures. Improvements to increase reliability of systems. System High Availability and Disaster Recovery. Simplified and consistent environment management practises. Complete and compliant system baselines and hardening. guides for each OS and environment Automated build, deployment, and maintenance processes for each OS and environment. That the team is providing effective support. Clear and concise reporting on usage, uptime, support levels, etc. Comprehensive documentation of environments and support. Efficient cost control. YOU'LL BRING THESE QUALIFICATIONS: Bachelors Degree in IT field or equivalent experience with a high school diploma or GED (4+ total years) Strong knowledge of one or more of the following: Kubernetes, VMware, Linux, Windows, Configuration Management, Automation, and/or Infrastructure as Code, networking (LANWANWireless). THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Scripting, automation, or Infrastructure as Code experience. O365, Azure, and/or AWS experience. Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc. Experience with containerization technologies such as Docker and K8s. ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. Must be physically able to commute to buildings Occasional exposure to dust, fumes and moderate levels of noise. WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at [email protected] dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Information Technology Specialist L3
Honu Services, Albuquerque
Job Title: Information Technology Specialist L3 -4448 Job Location: Kirtland AFB, NM, 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the level three Information Technology System Administrator position and to join our team of qualified, diverse individuals. The IT System Administrator is responsible for maintaining and optimizing our organization's IT infrastructure. This includes diagnosing and resolving system issues, performing general maintenance tasks, and ensuring compliance with security protocols. You'll configure and monitor network devices, manage server systems, and oversee Microsoft products and services. Additionally, you'll provide technical support for equipment setup, telephone systems, and video conferencing. Your role will involve managing virtual technologies and providing guidance to junior IT personnel. Job Requirements:Skills / Experience Required 10+ years relevant experience within the Department of Defense (DoD) to deliver comprehensive technical support Maintain network infrastructure, standalone servers, workstations, and Security Monitoring Systems, ensuring seamless operation and adherence to system documentation standards Utilize advanced analytical skills to identify and resolve system anomalies, optimizing performance and reliability Oversee cloud services administration, ensuring the smooth operation of cloud-based resources and services Prepare systems for operational use and provide support during operational tests, ensuring readiness and functionality Conduct thorough assessments to identify vulnerabilities in Automated Information Systems (AIS) and implement robust countermeasures to safeguard against potential threats Ensure compliance with security policies and practices in the operation, maintenance, and disposal of AIS and network nodes Administer Video Teleconference (VTC) systems, including scheduling, configuration, and troubleshooting, as needed Deliver direct client support for network-related issues, ensuring prompt resolution and optimal user experience Manage account creations, modifications, and deletions, maintaining accurate user profiles and access permissions Provide multi-level Help Desk support, offering expert troubleshooting and assistance for hardware and software issues Perform hardware and software configuration, upgrades, and modifications, keeping systems up-to-date and functional Offer comprehensive desktop and laptop configuration and support services, addressing user needs and ensuring optimal device performance Continuously maintain network infrastructure, servers, workstations, and system documentation to uphold operational efficiency and compliance standards Manage and configure physical and virtual servers (Windows and Linux), Microsoft products and services (Active Directory, SQL Server, Azure) Ensuring compliance with Security Technical Information Guidelines (STIG) and maintaining backup systems Education / Certifications MA/MS/ME, although relevant work experience or training may be considered in lieu of a master's degree Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 10+ years relevant DoD work experience 4 years experience in a special access program and/or secret compartmental information environment with the last five years Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree. Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!
Information Technology Specialist L2
Honu Services, Albuquerque
Job Title: Information Technology Specialist L2 -4454 Job Location: Kirtland AFB, NM 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Information Technology Specialist position and to join our team of qualified, diverse individuals. This multifaceted role offers a dynamic opportunity to collaborate closely with a seasoned senior systems administrator while independently executing advanced maintenance tasks, troubleshooting computer systems, and peripherals. Your expertise will be instrumental in providing guidance to entry-level client support technicians and ensuring the smooth operation of our client support work-center through efficient ticket management. Upholding the highest standards of user interaction, you'll play a pivotal role in enforcing protocols for junior technicians and adhering to manufacturer specifications to safeguard equipment integrity. From resolving common access card issues to configuring and securing internal network devices, your technical prowess will be key in sustaining network functionality across various classification levels. Your responsibilities will also extend to maintaining equipment rack space, managing cabling infrastructure, and facilitating hardware and software accountability. Additionally, you'll oversee the setup and integration of printers, scanners, telephones, and AV display systems, offering technical evaluations and recommendations for continual enhancements. If you're seeking a role where your IT expertise can shine and evolve within a collaborative environment, this position offers a platform for impactful contributions and professional growth. Job Requirements:Skills / Experience Required Demonstrate a track record of over 5 years of pertinent experience within the DoD environment, showcasing expertise in various facets of PC/server/network support Offer comprehensive support spanning PC/server/network components, encompassing hardware, wireless networking, as well as proficient installation, testing, and operational functionalities of hardware and software Execute Video Teleconference (VTC) System administration duties, including scheduling and configuration, to ensure seamless communication as required Deliver direct client support for network-related issues, ensuring swift resolution and minimal disruption to operations Facilitate account management processes, including creations, modifications, and deletions, with meticulous attention to detail and security protocols Provide multi-level Help Desk support, adeptly troubleshooting hardware and software issues to enhance user experience and productivity Conduct hardware and software system configurations, upgrades, and modifications with precision and efficiency, contributing to optimal system performance Offer tailored configuration and support services for desktops and laptops, aligning with user requirements and organizational standards Maintain the integrity and functionality of network infrastructure, standalone servers, workstations, and Security Monitoring Systems, while meticulously documenting system configurations and activities Employ analytical skills to identify and troubleshoot system anomalies, implementing solutions to optimize system performance and reliability Prepare systems for operational deployment and support operational tests, ensuring readiness and reliability in mission-critical environments Provide ongoing configuration and support services for desktops and laptops, ensuring seamless functionality and user satisfaction Education / Certifications Bachelor' degree: Arts (BA), Science (BS) Equivalent work experience may be considered in lieu of education Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 5+ years relevant DoD work experience 2 years experience in a special access program and/or secret compartmental information environment with the last five years Bachelor' degree: Arts (BA), Science (BS).Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!
C# Programmer II
ECS Corporate Services, Albuquerque
ECS is seeking a C# Programmer II to work in our Albuquerque, NM office.Job Description: Optical Sensors Engineering performs full-lifecycle design and development of optical sensor systems for ground-based, airborne, and space-based applications. The department has core capabilities in radiometry, optical design, performance estimation, sensor realization, testing, and as-built performance characterization. We are looking for a candidate proficient in software design and development experience with significant experience with C#. Candidate will be responsible supporting the maintenance and operation for several different pieces of home-grown software written in C# which will include updates and bug fixes. Much of the application is used to control some type of device (oscilloscope, step-motors, power supplies, etc) and thus the work will be performed onsite. In this role you will be contribute by working collaboratively with developers, technical leads and customers, developing vision, designing solutions, and delivering high quality and web-based applications. Our Application Programmers apply mathematics, computer science, engineering methodologies and other relevant skills to develop innovative computer software solutions. The programmers are involved in all facets of the software development lifecycle (versatile and with a graded approach to rigor) creating predictable and maintainable code. For all software projects, our Application Programmers research, assemble, and evaluate all relevant data in order to recommend a sound, practical solution for our customers. They inspect codes for quality and conformance to project standards. In order to deliver the best solutions, the Application Programmers continually strive to obtain and maintain expertise in all leading development languages and techniques as well as domain knowledge in most mission areas at the laboratories. The result of this methodical approach to software development has and will continue to lead to consistently exceptional products delivered to our customers. Our Level II Application Programmers participate in the design of software tools and subsystems to support reuse and domain analysis. They assist Applications Engineer and Senior Applications Programmers to interpret software requirements and design specifications to code and integrate and test software components.Required Skills: BS/BA in Computer Science, Computer Engineering, Software Engineering, or related technical field, pus 6 years related experience. Provable software design proficiency using C#. Experience with various pieces of lab electronics (oscilloscopes, delay generators, etc.). Experience with various communication protocols. U.S. Citizenship is required per contract. ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.General Description of Benefits
User Support Specialist III
Chickasaw Nation Industries, Albuquerque
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SUMMARYThe User Support Specialist III provides information technology services support for the Indian Health Service (IHS) and remote locations. This position works in a team environment to provide first response assistance in resolving desktop and peripheral user support issues.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following. Other duties may be assigned.Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.Serves as the initial point of contact for call center support for agency programs. Provides computer users with problem-solving support via phone and email. Resolves less complex issues immediately, and elevates more complex issues to senior level support or supervisory personnel.Conducts all interactions in a professional manner.Troubleshoots user problems with computer software and hardware, electronic mail, directories, standard Windows desktop applications, specific customer applications and with printers. Uses proper troubleshooting techniques, analyzes user-related problems in assigned applications, and applies or recommends solutions.Helps to control issues by ensuring a timely response process, which includes problem recognition, research, isolation and follow-up steps.Occasionally performs onsite installations, and provides startup or cutover guidance on applications that require significant deployments and/or data conversion efforts.Performs applications development testing support, and assists with documentation. Helps with user inquiries on how to use applications.Helps with user training on assigned software applications. Works with established instructional design concepts and guidelines for effective training materials. May work as part of a team to develop a standardized training approach for new employees on required skill sets.Reviews customer satisfaction survey results and researches tickets, as needed.Learns new applications and supports new areas, as needed.Responsible for aiding in own self-development by being available and receptive to all training made available by the company.Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.EDUCATION / EXPERIENCEAssociates degree in Information Technology or a related field of study, and five (5) years' of relevant experience in an IT help desk support environment as specified below; or equivalent combination of education / training / experience. Experience as an applications programmer on large-scale systems, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives preferred.CERTIFICATES / LICENSES / REGISTRATIONMust be a U.S. born or naturalized citizen due to government or federal requirementMust be able to obtain required government security clearanceJOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIESKnowledge and understanding of the tools, concepts, practices and procedures related to an IT help desk user support environmentWorking knowledge utilizing service desk software tools and applicationsKnowledgeable and skilled in the use of ticketing systems with ability to clearly and concisely log ticketsAbility to read and interpret common information systems documents and translate into layman terminologyExcellent problem-solving skills with ability to troubleshoot computer hardware / software issuesExcellent critical thinking skills with ability to identify, analyze and resolve problems / issuesExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff)Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely mannerAbility to use tact in handling difficult individuals and/or situationsAbility to resolve difficult or challenging problems within the assistance of senior support or the use of outside software analysis supportHighly organized with ability to multitaskAbility to work in a fast-paced environment and to learn and apply new knowledge and techniques related to incident responseAbility to effectively work both independently and in a team environment for the successful achievement of goalsAbility to lift 25 poundsLANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from team, customer and federal staff.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls. Required to speak and hear. Frequently required to stand on ladders or objects, walk and stoop, kneel, crouch, or crawl under or behind objects. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Minimal risk of electrical shock.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.CNI offers a comprehensive benefits package that includes:MedicalDentalVision401(k)STD/LTD/AD&DEmployee Assistance Program (EAP)Paid Time Off (PTO)Training and Development Opportunities#INDCNIIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!