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Administrative Salary in Wakefield, RI

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Administrative Salary in Wakefield, RI

110 000 $ Average monthly salary

Average salary in branch "Administrative" in the last 12 months in Wakefield

Currency: USD Year: 2024
The bar chart shows the change in the average wages in Wakefield.

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Assistant Manager - Market St. Lynnfield
Athleta, Wakefield
About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset.Recruit, hire and develop highly productive Brand Associate and Expert teams.Own assigned area of responsibility.Implement action plans to maximize efficiencies and productivity.Perform Service Leader duties.Ensure consistent execution of standard operating procedures.Represent the brand and understand the competition and retail landscape.Promote community involvement.Leverage omni-channel to deliver a frictionless customer experience.Ensure all compliance standards are met.Who You AreA current or former retail employee with 1-3 years of retail management experience.A high school graduate or equivalent.A good communicator with the ability to effectively interact with customers and your team to meet goals.Passionate about retail and thrive in a fastpaced environment.Driven by metrics to deliver results to meet business goals.Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.Able to utilize retail technology. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.Ability to travel as required.Benefits at Athleta Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Director of Tax at Tonneson + Co
Tonneson + Co, Wakefield, MA, US
We (Torre) are helping Tonneson + Co find a top candidate to join their team full-time for the role of Director of Tax.Compensation:USD 125K - 150K/month.Location:Hybrid (401 Edgewater Place suite 300, Wakefield, MA, USA).Mission of Tonneson + Co:"Since 1975, our core values have guided our actions, and our fundamental beliefs have defined our decision-making. We are invested in our people and our people are how we have become an industry leader.At Tonneson + Co, our company culture is defined by:- Diversity, Equity + Inclusion.- Work + Life Balance.- Professional Development.- Women's Leadership.- Social Responsibility.- Education + Training.Our culture means living our values, learning new things, and having fun. This includes building relationships, establishing personal connections with clients and partners, and nurturing our commitment to ongoing excellence."What makes you a strong candidate:- You have 8+ years of experience in tax accounting.- You are expert in leadership, tax planning, and customer care.- You are proficient in CCH Axcess.- English Fully fluent.Responsibilities and more:As the Director of Tax, you will be critical in overseeing and managing all tax-related functions within our CPA firm. You’ll lead a team of tax professionals, collaborate with clients, and ensure compliance with tax laws and regulations. This position requires a deep understanding of tax planning, strategy, and client service.Responsibilities:1. Strategic Tax Planning:Develop and implement tax strategies to optimize clients’ financial positions.Stay informed about changes in tax laws, regulations, and industry trends.Provide guidance on tax-efficient structures for business transactions.2. Client Management:Build and maintain strong relationships with clients.Understand their unique tax needs and tailor solutions accordingly. Address client inquiries and concerns promptly and professionally.3. Team Leadership:Manage a team of tax professionals, including tax managers, senior associates, and staff.Provide mentorship, training, and performance feedback. Foster a collaborative and supportive work environment.4. Tax Compliance:Oversee the preparation and review of tax returns (individual, corporate, partnership, etc.).Ensure timely filing and accuracy of all tax-related documents. Monitor compliance with federal, state, and local tax requirements.5. Risk Management:Identify and mitigate tax-related risks for clients and the firm.Implement internal controls to maintain data integrity and minimize errors.Address any potential audit issues proactively.6. Business Development:Participate in business development activities, including client pitches and proposals.Identify opportunities to expand the firm’s tax services. Collaborate with other practice areas to cross-sell services.7. Thought Leadership:Stay abreast of industry trends and contribute to thought leadership within the firm.Publish articles, give presentations, and participate in relevant conferences.Qualifications:- Education: Bachelor’s degree in Accounting, Finance, or related field (Master’s or CPA preferred).- Experience: Minimum of 10 years in tax consulting or related roles, with at least 3 years in a leadership position.- Proficiency in tax software (e.g., ProSystem fx, CCH Axcess, or similar).- Strong knowledge of federal and state tax laws.- Excellent analytical and problem-solving abilities.- Exceptional communication and interpersonal skills. Ability to manage multiple priorities and meet deadlines. Leadership, team-building, and mentoring capabilities.Job benefits:- Inclusive environment where everyone belongs.- Flex time and work-from-home opportunities.- Paid time off to study for the CPA exam.- Tuition reimbursement for advanced degrees.- Fun outings and team-building activities.
caas manager
Roth Staffing Companies, Wakefield
Job Position: CAAS ManagerLocation: Wakefield, Ma Working Hours: M-F 8-53 days on site, 2 remoteSalary: $150KOur CPA Client in Wakefield, Ma is seeking a Client Accounting & Advisory Services (CAAS) Manager to lead and expand the CAAS practice..In this role, you will work closely with firm leadership to shape and implement strategies that enhance the efficiency, profitability, and scope of their CAAS offerings. Your leadership will be pivotal in building and managing a high-performing team, fostering client relationships, and pursuing new business opportunities.Key Responsibilities:Operational Leadership: Oversee daily operations of the CAAS practice, ensuring efficient and profitable management.Strategic Planning: Develop and implement strategies to enhance service delivery, efficiency, and profitability.Performance Monitoring: Track performance metrics and manage practice financials to achieve targets.Client Relationship Management: Build and maintain strong client relationships, ensuring high-quality accounting and advisory services.Team Leadership: Lead, mentor, and manage a team of accounting professionals, providing training and development opportunities.Service Expansion: Identify and capitalize on opportunities to expand services to existing clients and attract new clients.Business Development: Develop proposals and presentations for prospective clients and collaborate with the marketing team to boost practice visibility.Compliance and Quality: Ensure adherence to accounting standards, regulations, and firm policies, maintaining high standards of quality in all client deliverables.Preferred Qualifications:Education: Bachelor's degree in Accounting, Finance, or a related field required; Master's degree preferred.Experience: 10+ years in accounting or financial services, including leadership roles; experience in the CAAS field preferred.Skills:Strong knowledge of accounting principles and financial reporting standards.Proven track record in managing teams and leading accounting practices.Excellent client relationship management and business development skills.Exceptional communication and interpersonal abilities.Proficiency in accounting software and technology.CPA certification preferred.Experience with process improvement, change management, and familiarity with QuickBooks Online and other cloud-based solutions preferred.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Accounting and Advisory Services Director at Tonneson + Co
Tonneson + Co, Wakefield, MA, US
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Assistant Manager - Market St. Lynnfield
Athleta, WAKEFIELD
About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset.Recruit, hire and develop highly productive Brand Associate and Expert teams.Own assigned area of responsibility.Implement action plans to maximize efficiencies and productivity.Perform Service Leader duties.Ensure consistent execution of standard operating procedures.Represent the brand and understand the competition and retail landscape.Promote community involvement.Leverage omni-channel to deliver a frictionless customer experience.Ensure all compliance standards are met.Who You AreA current or former retail employee with 1-3 years of retail management experience.A high school graduate or equivalent.A good communicator with the ability to effectively interact with customers and your team to meet goals.Passionate about retail and thrive in a fastpaced environment.Driven by metrics to deliver results to meet business goals.Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.Able to utilize retail technology. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.Ability to travel as required.Benefits at Athleta Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Assurance Manager
CohnReznick, WAKEFIELD
As CohnReznick grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do! We currently have an exciting career opportunity for a Assurance Manager to join the team in our Wakefield Office for remote and in office roles.CohnReznick is a hybrid firm most of our professionals are located within a commutable distance to one of our offices. This position is considered hybrid which means team members are expected to alternate time between both remote and office. At CohnReznick, we believe in creating the conditions in which everyone can do their best work, collaborate, learn, and build community. This results in our ability to create opportunities for our people, make a difference for our clients, and strengthen our internal and external communities.WHY COHNREZNICK?At CohnReznick, we're united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it's working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your "why" at the firm.We believe it's important to balance work with everyday life - and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer.YOUR ROLE. Responsibilities include but not limited to: Serve as the engagement lead on specific client accounts Take responsibility for pre-engagement planning, execution, and final deliverables Develop detailed engagement work plans Illustrate budgets and schedules Actively participate in proposals Manage a team of staff associates, including interns, while providing regular performance coaching and feedbackYOUR EXPERIENCE. The successful candidate will have: Bachelor's or Master's in Accounting required CPA designation is required5+ years' experience in a public accounting firm required Knowledge of audit software ProSystem Fx a plus Exceptional organizational, communication and presentation (verbal and written) skillsStudies have shown that we are less likely to apply to jobs unless we meet every single qualification. At CohnReznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or one of our other roles.CohnReznick is an equal opportunity employer, committed to a diverse and inclusive team to drive business results and create a better future every day for our team members, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity PostersIf you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected] Please note: This email address is reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that CohnReznick will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.#GD#CB#LI-HF1#LI-Hybrid/*generated inline style */
Operations Assistant
Roth Staffing Companies, Wakefield
Ultimate Staffing is seeking a dedicated and organized Operations Assistant to join our team in Wakefield, MA on a permanent basis. In this role, you will be responsible for managing day-to-day office operations, providing administrative support, and ensuring smooth workflow within the organization. This is a great opportunity for someone who is highly detail-oriented, skilled in multitasking, and enjoys working in a dynamic environment.Location: Wakefield, MA (100% Onsite)Compensation: $30 - $35 per hourSchedule: Monday to Friday, 8:00 AM - 4:30 PMBenefits:Medical, Dental, and Vision coverageFlexible Spending Accounts (FSA)Disability Insurance401(k) with Profit SharingLife InsuranceKey Responsibilities:Oversee office operations, including front desk management, vendor coordination, and customer service supportProvide administrative assistance, such as scheduling meetings, managing calendars, and maintaining office recordsAssist in onboarding new hires and coordinating internal staff communicationsPrepare and distribute regular reports on production, sales, and pipeline activitiesSupport invoicing processes, resolve billing discrepancies, and assist with Accounts Receivable (A/R) and Accounts Payable (A/P) functionsMaintain organized document libraries and ensure compliance with company proceduresQualifications:Foundational experience with Accounts Receivable and Accounts Payable processesStrong interpersonal communication skills, both written and verbalExceptional time management skills with the ability to multitask and prioritize in a fast-paced environmentProficiency in Microsoft Office 365 (experience with Adobe Pro and Workday is a plus)Bachelor's Degree preferred, but not requiredQualified candidates should contact AJ Jasurda by calling/texting his desk at 603.402.5535 for immediate consideration.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Operations Assistant
Roth Staffing Companies, WAKEFIELD
Ultimate Staffing is seeking a dedicated and organized Operations Assistant to join our team in Wakefield, MA on a permanent basis. In this role, you will be responsible for managing day-to-day office operations, providing administrative support, and ensuring smooth workflow within the organization. This is a great opportunity for someone who is highly detail-oriented, skilled in multitasking, and enjoys working in a dynamic environment.Location: Wakefield, MA (100% Onsite)Compensation: $30 - $35 per hourSchedule: Monday to Friday, 8:00 AM - 4:30 PMBenefits:Medical, Dental, and Vision coverageFlexible Spending Accounts (FSA)Disability Insurance401(k) with Profit SharingLife InsuranceKey Responsibilities:Oversee office operations, including front desk management, vendor coordination, and customer service supportProvide administrative assistance, such as scheduling meetings, managing calendars, and maintaining office recordsAssist in onboarding new hires and coordinating internal staff communicationsPrepare and distribute regular reports on production, sales, and pipeline activitiesSupport invoicing processes, resolve billing discrepancies, and assist with Accounts Receivable (A/R) and Accounts Payable (A/P) functionsMaintain organized document libraries and ensure compliance with company proceduresQualifications:Foundational experience with Accounts Receivable and Accounts Payable processesStrong interpersonal communication skills, both written and verbalExceptional time management skills with the ability to multitask and prioritize in a fast-paced environmentProficiency in Microsoft Office 365 (experience with Adobe Pro and Workday is a plus)Bachelor's Degree preferred, but not requiredQualified candidates should contact AJ Jasurda by calling/texting his desk at 603.402.5535 for immediate consideration.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Seasonal Business Tax Expert
Intuit, Wakefield
OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.
Business Tax Expert - 3+ Yrs Experience Required
Intuit, Wakefield
OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.