Hospitality/Travel Salary in Pittsburgh, PA

Wedding and Event Assistant The University of Pittsburgh Department of Hospitality is seeking a temporary Wedding and Events Assistant for Heinz Memorial Chapel. Duties associated with this position include but are not limited to: acting as a Chapel representative and central point of contact to event space users, particularly wedding couples and their guests. Other duties and special projects as assigned. Weekend and evening work will be required in this position.Incumbent to work a minimum of two to three weekends per month. Note: This position is part-time and will pay $16 per hour. Chapel guidelines and policies need to be followed; however, each event (wedding, memorial service, etc.) requires the incumbent to be sensitive to the individuals involved. Must handle difficult and complex situations with tact and diplomacy to maintain a service-oriented environment. Weekend and evening work is essential. A High School Diploma or GED is required. Customer service and/or event planning experience preferred. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Department: Heinz ChapelAssignment Category: Part-time temporary Campus: Pittsburgh Minimum Education Level Required: High School Diploma/GED Work Schedule: Friday-Sunday 8:30am-8pm Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab. Requested Pay Rate: 16.00 Visa Sponsorship Provided: Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume, Cover Letter PI238592706

Security Technician The Integrated Security Department is seeking a Security Technician. As a division of Public Safety and Emergency Management, Integrated Security provides state of the art security to keep and maintain a safe experience for all. The security technician will install, maintain, and repair security equipment and systems across the Oakland campus with a primary focus on Housing buildings. The security technician documents device and security system issues and programs and troubleshoots infrastructure. This position will serve as a liaison with the Business, Hospitality and Auxiliary Services (BHAS) Systems Analyst team. Other duties associated with this position include, but are not limited to: testing and troubleshooting lock issues, RS2 user administration for department, and RS2 programming. Other duties and special projects as assigned.Job SummaryInstalls, maintains, and repairs security equipment and systems across all University campuses while employing preventative maintenance procedures for security equipment. Documents device issues and recommends next steps, determines security system issues, and programs and troubleshoots security infrastructure. Serves as liaison with external contractors, maintains inventory, and implements cost-effective repairs.Essential Functions Position installs, services, maintains, and repairs or replaces as necessary all security infrastructure including security access control panels, surveillance cameras, electronic locks, card readers, motion detectors, limit switches, and all related control wiring. This position may require installation or service work at regional campuses including overnight stays. Walking, Climbing, and driving are essential functions of this position. The position work schedule is Tuesday-Saturday 2:00pm-11:00pm.Physical Effort Traveling across campus throughout the day. Lifting heavy objects will be part of the daily functions. Objects may exceed 100 lbs. Climbing ladders to reach equipment is necessary. Working in small spaces is also required. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Security Technician I Job Family: Safety & Security Job Sub Family: Physical Security Campus: Pittsburgh Minimum Education Level Required: High School Diploma/GED Minimum Years of Experience Required: 1 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Tuesday thru Saturday 2:00pm - 11:00pm Work Arrangement: Tuesday thru Saturday 2:00pm - 11:00pm Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume Optional Documents: Not Applicable PI238629461

Heinz Memorial Chapel Events Associate Job SummarySupports events at Heinz Chapel by successful event facilitation with a thorough understanding of unique event requirements, Chapel guidelines, University policies, and event etiquette customs. Assists with events, oversees vendors, and conducts informed tours. Serves as first point of contact for all visitors and as Chapel steward.Essential Functions Business, Hospitality and Auxiliary Services is seeking a Heinz Memorial Chapel Events Assistant to join our Hospitality division. Duties associated with this position include but are not limited to:Represents the chapel daily to the university community, event guests, and visitors.Conducts Chapel tours including small and large groups, Acts as liaison to student groups to enhance relationships and increase student use of the Chapel.Promotes the Chapel to visitors including those looking at space rental options and potential donors.Creates and documents chapel tours and historical information including specialized toursActs as events associate for space rental groups, memorial & funeral services, religious services, weddings, vow renewals, and other scheduled events. Provides prompt, professional assistance and outstanding customer service for all event guests and visitors.Manages external vendors and/or internal campus services providers for event execution. Communicates all chapel daily operational needs to Director and Manager.Physical Effort Requires extended periods of standing and walking during events and tours. Requires regular traversing of the Chapel building and grounds. The ability to stand, sit, walk, bend, and lift objects up to 30 pounds are required. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Chapel Docent Job Family: Academic & Student Services Job Sub Family: Student Services Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 1 Will this position accept substitution in lieu of education or experience: No Work Schedule: Monday – Friday, 8:30am-5:00pm, available to work evenings and weekends. Work Arrangement: Monday – Friday, 8:30am-5:00pm, available to work evenings and weekends. Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume, Cover Letter Optional Documents: Not Applicable PI239051390

Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health and safety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Pitt Move-Out Assistant Business, Hospitality and Auxiliary Services is seeking a temporary Pitt Move-Out Assistant to assist in providing direct customer service and support to students and families as they move out of University housing.Duties associated with this position include but are not limited to:Serve as first point of contact to public at various cart stations throughout campus. Assist with administrative functions as required and/or requested.Traveling to various on campus locations, to assist with various customer service and administrative tasks as neededProvide housing carts as necessary to aid in the move-out process for students and families. Explain policies and procedures of housing, dining services, and ID card to students, parents, faculty, staff and other visitorsResponsible for monitoring and reporting problems to appropriate staff.Other duties as assigned. A High School Diploma or GED is required. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Department: Panther CentralAssignment Category: Part-time temporary Campus: Pittsburgh Minimum Education Level Required: High School Diploma/GED Work Schedule: Thursday - Saturday 8AM-5PM, Sunday 8AM-12:30PM Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab. Requested Pay Rate: 15.00 Visa Sponsorship Provided: Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume, Cover Letter PI239148835

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Innova Solutions is immediately hiring for an Meeting Planner (Medical Education)Position type: Full-time; ContractDuration: 12+ MonthsLocation: Remote (Phoenix, Andover/Boston, Memphis, Austin, Pittsburgh)Pay range: $38 - $40/hr on W2As a Meeting Planner (Medical Education) Professional you will:Job Description:This position is responsible for all aspects of Meeting Planning for Medical Education programs from inception to completion and will act as a true business partner with Medical Education, and other integral internal functions to ensure delivery of the highest quality and a consistently excellent customer experience.This role will manage production for the entire event cycle, including venue sourcing, contract negotiation, AV/production sourcing, ground transportation, F&B planning, event design, event management technology, attendee registration and management, onsite event support, pre/post event evaluations, as well as program budget management and reconciliation.This person will have excellent time management, meet strict deadlines, have keen attention to detail, strong communication skills both written and verbal, and the ability to manage multiple tasks while maintaining a high level of customer service.Event Management PlanningManage all aspects of event planning for Medical Education courses.Prepares budget and monitors expenditures for each meeting.Manages logistical support and provides direction to meeting staff, vendors, and hotel counterparts for in pre-planning, onsite execution, and post planning.Meetings ranging in sizes from 40-500 attendees.Conducts site selection and contract negotiation. Assists with city selection, creates, and sends RFPs, review, and present proposals.Cultivate relationships with hotel and AV partners and remain attuned to industry trends and market conditions in top destinations across the region.Ensure adherence to all Compliance, Code Of Conduct and local laws regarding interactions with Health Care Providers (HCP)Troubleshoot and handle any issues that arise on the event dayConduct Venue sourcing and negotiations via Cvent Supplier Network (where applicable)Compiles price lists and negotiates contracts for services, dates, times, and spaces.Tracks and processes all changes, including updating hotel confirmation numbers and cancellation numbers, room name changes.Provides reports such as: rooming, participants list, ground transportation, group air, arrival and departure, food and beverage, translation etc.Knowledge of meeting planning policies, procedures, compliance, and business practicesOversee client experiences from conception through post-event review; manage on-site preparations, production, and event breakdown; and ensure consistent, high-level service throughout all phases.Locate resources, visit sites, and lead pre-event meetings to help staff make decisions about event design.Reporting and ComplianceManage Open Payment or other regulatory reporting for all activities.Adherence to client business conduct policies and procedures as well as local laws and regulations.Maintain the highest standards of ethics and compliance.Ad hoc dutiesIn addition to the above, employees may be asked to perform other duties that may be reasonably required within the scope of the job title and to work safely at all times with due regard for health, safety, and environmental protection. Stay current, and often ahead of the curve, on event planning, design, and production trends, proactively identifying and solving operational challenges.RequirementsExperience 5-7 years of progressive experience in meeting planning and coordination, preferably in the medical industry.CMP PreferredCvent Advanced Certification PreferredStrong background in hospitality and event managementDomestic travel required 25%CompetenciesAbility to understand customer priorities and use industry knowledge to help achieve goals.Self-motivated and ready to take on challenges and work under stress in a fast-paced environment.Ability to handle pressure and make good decisions quickly.Flexibility for domestic or international travel, as needed.Highly detail oriented with a critical degree of accuracy regarding event details.Strong interpersonal and communication skillsPrepared to work flexible hours.Excellent interpersonal and customer service skills.Excellent organizational skills and meticulous attention to detail.Excellent time management skills with a proven ability to meet deadlines. The ideal candidate will have: Experience 5-7 years of progressive experience in meeting planning and coordination, preferably in the medical industry.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.Thank you!PATHAN? SAMIULLAHKHANLead - Recruitment(+1) 971-925-2783PAY RANGE AND BENEFITS:Pay range: $38 - $40/hr*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)ClearlyRated® Client Diamond Award Winner (2020)One of the Largest Certified MBE Companies in the NMSDC Network (2022)Advanced Tier Services partner with AWS and Gold with MSWebsite: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.American Cybersystems, Inc is acting as an Employment Agency in relation to this vacancy.

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $14-16/hr DOE Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Systems Analyst The Office of Business, Hospitality and Auxiliary Services (BHAS) is seeking a Systems Analyst. BHAS supports all aspects of campus life, from housing to parking and everything in between! We manage all University-owned housing, Panther Central operations (our 24-7 customer care center), 20+ on-campus dining locations, four retail stores, Heinz Memorial Chapel, the University Club, conferences and events, sustainability initiatives, mobility and commuting options, and campus-wide logistics. The Business Systems Team supports internal IT operations, systems and users of each unique division of BHAS. Duties associated with this position include, but are not limited to: systems support–responding to technological service requests and troubleshooting systems issues. Aiding with system upgrades and new systems implementations. Analysis of current system processes and procedures. Participation in an emergency on-call rotation. Other duties and special projects as assigned. For more information about the Office of Business, Hospitality and Auxiliary Services, please visit our website at BHAS.pitt.edu and check us out on social media: LinkedIn: @BHASPitt Facebook: @PittBASRVJob SummaryDiagnose and resolves moderately complex computing issues and provides advanced technical support. Configures end user devices. Assists junior staff.Essential Functions • Consults with BHAS Team and University Partners in areas assigned and provides advanced technical support for end-user computing and IT resources.• Refers complex issues to appropriate Pitt IT areas including subject matter experts and consultants more familiar with the underlying issue and resolution.• Researches, recognizes, isolates, and resolves moderately complex user problems, escalating unique or more complex issues to subject matter experts within the department or Pitt IT.• Makes recommendations to users on appropriate computing device/peripheral and software solutions consistent with their needs and University standards.• Configures end user devices and ensures that they are properly set up to access resources available to and needed by the user.• Utilizes endpoint management tools to maintain the availability, reliability, and security of computing resources as appropriate. • Uses case management databases and systems to accurately track status of resolving user issues; accurately documents activity performed, actions taken to resolve, and resolution of user problems.• Participate in an on-call rotation with the Business Systems Team to assist with technology needs after typical business hours. Physical Effort Sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling. Candidate will need to travel around campus and around the Pittsburgh area to the surrounding communities; candidate will need to be able to lift 20 to 50 pounds on a frequent basis. Candidate must be able to use a keyboard, a cell phone, a cash register, and a transaction reader. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.End User Computing Analyst II Job Family: Information Technology Job Sub Family: End User Support Campus: Pittsburgh Minimum Education Level Required: Associate's Degree Minimum Years of Experience Required: 3 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m. Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m. Hiring Range: $22.04 - $27.54 per hour, based on qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume, Cover Letter Optional Documents: Not Applicable PI239932415