Concierge Salary in Philadelphia, PA

Director of Meetings and EventsMLR Media is a Philadelphia-based media and events company serving public and private company directors, leaders and owners of multi-generational family businesses, and C-suite executives. MLR Media brands include Directors & Boards, Family Business, Private Company Director, and FO Pro and the Character of the Corporation, Transitions, Private Company Governance Summit, and Family Business Legacy and ALIGN conferences. We produce, and are known for, our unique and innovative conferences and live events for each of these brands. Many attendees tell us that our events are the best they've ever attended.The Event Director will work with the publishing director, marketing director, sales and content teams and art director to consistently deliver best-in-class live and digital events, and will supervise the events coordinator. Detail-, business- and results-oriented, with a strong creative and innovative mindset. Strong focus on internal and external customer service. Demonstrated creativity and innovation to ensure that our events remain relevant and "must-attend."The position is in Philadelphia, with at least three days a week in office.Performance Measures• Meet and exceed event attendee and sponsorship goals through effective, well-written and well-planned marketing• Ensure events are planned and populated 9-12 months in advance• Detailed and precise execution of pre-event, event and post-event responsibilities• Development of new event opportunities• Deliver an exceptional customer service experience to our attendees, speakers, sponsors and internal staffGeneral• Manage the budget and exceed goals for all live and digital events• Create and track event budgets and schedules, up to two years in advance• Identify venues and negotiate contracts with venues and service providers• Work with publishing director to establish sponsorship and registration rates• Travel to attend and participate in events, and sales calls• Effectively represent MLR Media and its products• Oversee development of timelines for conference locations, dates, themes, topics and potential speakers at least one year out from each event• Create and oversee execution of event timelines in coordination with Publishing Director• Develop and track performance against annual conference budgets and goals• Develop and maintain prospective attendee databases• Special focus on keynote speaker identification and confirmation• Manage multiple projects simultaneously with attention to detail and constantly improve event processes• Strong copywriting skillsPre-event• Create, track and monitor weekly event meeting agendas, schedule meeting and deliver notes and assignments• In concert with Publishing Director and Editorial team, develop conference and live event themes, topics, and sessions• Schedule and execute conference marketing, digitally and in print, in concert with Marketing Director and Publishing Director. Work with concierge sales team to build registrations.• Create and update event websites, ensure the site is proofread and accurate• Create list of potential speakers, manage speaker database, and track confirmed speakers• Manage speaker communications, including confirmations, full contact details, travel plans• Schedule and participate in speaker preparation meetings with moderators/facilitators and assigned editorial team members• Manage flow of conference presentations, edit and format to standards• Develop, execute and distribute attendee pre-conference surveys• Acquire, edit, and format Attendee Bios and Photos• Prepare and publish all conference materials for print and digital distribution, including Evaluation Forms, Conference Program, Pre-Conference Survey Results, Welcome Letters, Presentations and Attendee bios• Create final name badge and ribbon database for each event, assign conference sessions, table seating, create personal schedules for attendees• Create and distribute conference script• Responsible for attendee customer service prior to and after each conference• Assist with manual conference registrations and changes, as needed.• Pre-event attendee communication, including follow up for photos and bios, sending attendee information forms, and attendee preparation for the event emailsEvent• Manage events onsite• Coordinate and assist with event set up and tear down• Onsite coordination with venue, catering and AV personnel• Assist with onsite registrations and materials distribution• Ensure speakers are present, with microphones, and on stage on time• Deal with sponsor and attendee concerns and issues• Oversee on-site registrations, handbook sales and other ancillary revenue generating opportunitiesPost-Event• Schedule and lead post-event de-briefings• Calculate final evaluation scores, distribute evaluation report• Post-event attendee communications, including attendee and speaker thank yous• Track cancelations and registration changes, and potential re-application of registrations to future events.Webinarso Manage the schedule of available webinarso Participate in webinar sales callso Coordinate webinar topic and speaker preparation with sales team and clientso Secure additional speakers as neededo Schedule and execute webinar attendee marketing in concert with marketing directoro Work with webinar platform provider to schedule events, set up registration page, and track attendanceo Participate in webinars behind the scenes, assisting with attendee technical questions and questions for the speakerso Deliver reporting to the client with appropriate follow upKey Experience Requirements include:• Minimum 10 years events experience• Strong experience with Excel, Word, PowerPoint, Acrobat, html, Google Docs, CMS systems Magazine Manager/Sales Force or other CRM systems, experience with Cvent or similar events platform• Demonstrated project management abilityKey personal characteristics include:• Ability to show leadership in a team environment• Thrive in a fast-paced, creative and detail-oriented environment• Maintain positive relationships with all stake holders• Remain calm and reasoned under pressure• Ability to manage multiple projects and priorities with grace and precision• Excellent written and verbal skills

Available Shifts: Friday, Saturday, Sun 2nd Shift: 2:00 pm- 10:00 pm Must have Weekend Availability To qualify you must be current or retired law enforcement. Metro One is the nation's premier Loss Prevention and Security Organization, with more than 100 National Clients and 3,000 security personnel. Our employees are largely security officers, unarmed and armed, concierge officers, special event security, and trained and licensed personnel who work in retail, logistics, corporate, education and other industries and settings. Importantly, we are a Living Wage Employer, which elevated our wage and bill levels, and demands that we deliver superior service to our clients. While working for Metro One, you will be given the opportunity to exercise your mind for business in an environment that values advancement. Salary range is based on experience. Armed Security Officer Benefits: · Health, Dental, and Vision offered. · Opportunity for advancement and growth. · Company paid uniforms. · Extensive training program. Armed Security Officer Qualifications/Requirements: · Must have a Security License. · Must have a flexible schedule · Must be active or retired Law Enforcement Officer · Must have conceal and carry license · Must be available on weekends for events · Must be able to stand for a full shift · Clean cut business attire · Retired Police Officer preferred · Retired Law Enforcement Officer preferred · Active Police Officer preferred · Active Law Enforcement Officer preferred · Active / Retired Correction Officer preferred · Must have up to date identification in order to complete an I-9 form. · Must be able to work a standing post for 8-hour shifts or longer. · Ability to interact with the public in a direct and professional manner, strong interpersonal skills. · Must be willing to participate in the company's pre-employment screening process and continuously meet the any applicable State, County and Municipal requirements for Armed Security Officers. Armed Security Officer Responsibilities: · Provide assistance to customers, employees and visitors in a professional manner. · Perform security patrols of designated areas on foot or vehicle. · Since there's no previous experience required, cashiers and bank tellers often excel in this role. If you meet the above requirements for our Armed Security Officer position, please apply today. Metro One LPSG is an Equal Opportunity Employer committed to embrace diversity.

Available Shifts: 2pm-10pm Must have Weekend Availability $25/HR To qualify you must have military or law enforcement experience. Must have a valid Driver's License Metro One is the nations premier Loss Prevention and Security Organization, with more than 100 National Clients and 3,000 security personnel. Our employees are largely security officers, unarmed and armed, concierge officers, special event security, and trained and licensed personnel who work in retail, logistics, corporate, education and other industries and settings. Importantly, we are a Living Wage Employer, which elevated our wage and bill levels, and demands that we deliver superior service to our clients. While working for Metro One, you will be given the opportunity to exercise your mind for business in an environment that values advancement. Unarmed Security Officer Benefits: Health, Dental, and Vision offered. Opportunity for advancement and growth. Company paid uniforms. Extensive training program. Unarmed Security Officer Qualifications/Requirements: Must have a flexible schedule Must be active or retired Law Enforcement/Military Must be available on weekends for events Must be able to stand for a full shift Must have a valid Driver's License Active / Retired Military Retired Law Enforcement Officer Active Police Officer Active Law Enforcement Officer Active / Retired Correction Officer Must have up to date identification in order to complete an I-9 form. Must be able to work a standing post for 8-hour shifts or longer. Ability to interact with the public in a direct and professional manner, strong interpersonal skills. Must be willing to participate in the company's pre-employment screening process and continuously meet the any applicable State, County and Municipal requirements for Security Officers. Unarmed Security Officer Responsibilities: Provide assistance to customers, employees and visitors in a professional manner. Perform security patrols of designated areas on foot or vehicle. Since theres no previous experience required, cashiers and bank tellers often excel in this role. If you meet the above requirements for our Security Officer position, please apply today. Metro One LPSG is an Equal Opportunity Employer committed to embrace diversity.