Customer Service Salary in Mount Laurel, NJ

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

AtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Mount Laurel, NJPOSITION SHIFT: DaysPOSITION STATUS: Per Diem/PoolREQ_NUM: 11-34281Department: Urgent Care Mt Laurel 11Hours Per Week 0.01Holidays Required? YesJob Category: Physician AssistantLocation: Mount LaurelWeekends Required? YesPOSITION SUMMARYThe Physician Assistant performs diagnostic and therapeutic tasks under the supervision and responsibility of the surgeon or anesthesiologist. The Physician Assistant assists in gathering the data necessary for implementation of the surgeons or anesthesiologists therapeutic plan. This position is also responsible for acting as the patient's advocate in the medical care system, serving as advisor and liaison between patients and physicians.This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.QUALIFICATIONSEDUCATION: Bachelors' degree in a physical science from an accredited institution required. Completion of an accredited physician assistant/surgical assistant program also required.LICENSE/CERTIFICATION: Must be certified or eligible for certification by the National Commission for Certification of Physician Assistants and the New Jersey State Board of Education and Licensure. Appointment as an Allied Health Practitioner with the Medical Center in accordance with the Medical Staff Bylaws. ACLS required. ACLS is not required in Urgent Care Settings. BLSHCP required.EXPERIENCE: Minimum two years recent experience in cardiacthoracic surgery and/or surgery required.Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.PERFORMANCE EXPECTATIONSDemonstrates the competencies as established on the Assessment and Evaluation Tool for this position.Physician AssistantPage 2WORK ENVIRONMENTPotential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, blood-borne pathogens, hazardous substances, and potential injury. * considerable reaching, stooping, kneeling and crouching* extensive standing and walking, including stairs* lifting approximately 25-50 pounds frequently* lifting approximately 50 to 100 pounds with assistance occasionally* pushing and pulling of heavy equipmentEssential functions of this position are listed on the department specific Assessment and Evaluation Tool.REPORTING RELATIONSHIPThis position reports to department leadership and may supervise incumbents as assigned.The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.PI239067981

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.BMW/MINI of Mt. Laurel has an outstanding opportunity for an Assistant Service Advisor to join the Holman family.What will you do?The Service Advisor Assistant will visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to clientsGreet and interact with clients to determine immediate service needsUse a consultative approach to educate clients on services and productsServe as a liaison between technicians and clientsCreate ravings fans by providing excellent service to clients and by demonstrating our mission and valuesWhat are we looking for?High School DiplomaCurrent valid driver's license and the ability to operate an automobileExcellent communication skills and ability to be a team playerAbility to work Saturday#LI-BM1At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $20.92 - $28.25 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.As part of the Holman Leadership Team, the Senior Vice President-Service Operations will oversee strategy and execution of Holman's operational areas with a focus on the overall customer experience, including the fleet management team, maintenance call center, and driver services teamsWhat will you do:Collaborates with leadership, team members, and customers to drive growth and adoption of services under the fleet management and driver services umbrellaBuild a robust leadership team balancing the need for immediate leadership and future succession with the department.Establishes, implements, and communicates the strategic direction of the departmentIdentifies, recommends, and oversee implementation of new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materialsCollaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on deliverablesCollaborates with other divisions and departments to carry out the organization's goals and objectivesEnsures executive alignment and delivery of exceptional service and value as it relates to operational excellenceSupports change management initiatives impacting the Holman BusinessesCreate and execute departmental budgetPresents periodic performance reports and metrics to executive leadershipMaintains knowledge of emerging technologies and trends in areas of responsibilityCreate a talent pipeline, ensuring succession plans in placeEnsure growth and development of leadership within the groupRelevant Experience:15+ years' work experience at a senior leadership level with expanding management responsibilities; multiple levels of reporting relationships required.Experience managing within a matrix structured organization.Multi-year experience leading high-performing teams.Bachelor's Degree in a related field, Master's Degree preferred.#LI-BW1At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $501,500.00 - $789,865.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Holman is currently accepting resumes for the position of Business Analyst I - Holman Consulting Services.Principal Purpose of Position: Provide analytical support and recommendations to clients and internal stakeholders during assigned projects.Analyze various levers of fleet performance and make data-driven recommendations based on sound asset management principles to meet the stated objectives of our clients.Support client meetings by providing data and analytics support to answer questions as they arise. Participate as an active listener and ask questions to uncover needs, challenges and goals.Responsible for the accuracy and quality of all analysis and data provided to clients.Responsible for the execution of all project timelines including clearly and proactively communicating any challenges or obstacles that may threaten the achievement of the stated timeline.Responsible for the creation of visualizations, charts and other content to detail the provided analysis and recommendations. Additionally responsible to support the presentation of the same content as needed.Actively collaborate and communicate with all assigned resources during the execution of an assigned project.Directly engage with clients to uncover needs, challenges or goals, scope project objectives and deliverables and recommend options for the design of custom solutions.Ensure complete documentation of any project and invested time is maintained and properly tracked within the project management system.Seek opportunities for innovations and enhancements to existing processes and tools to further benefit clients and key stakeholders.Ability to execute on all phases of a project with minimum guidance and oversight, including the execution of any needed analysis utilizing all available tools and programs.Identify and leverage subject matter experts and resources within other teams and/or departments as needed during the course of a project.Actively support the After Action Review process by identifying projects for review and participating in interviews as needed.Education and/or Training:BA/BS degree required.Relevant degree fields include but are not limited to: business, finance, accounting, analytics, economics, and engineering.Relevant Work Experience:Prior experience working in a professional environment is preferred. Experience in the fleet/asset management, finance, sales, data analytics, or professional consulting industries is strongly preferred.Prior experience conducting analysis on complex datasets is strongly preferred.Working knowledge of Microsoft Office products. Strong proficiency in Excel preferred.Basic knowledge of Tableau, Power BI, Business Objects, or other business intelligence reporting tools is preferred.Planning/Organizing/Managerial Knowledge:Strong analytical skills for effective problem solving.Must be able to prioritize a wide range of functions, multi-task, meet deadlines and conduct proper follow-up while paying close attention to detail.Self-motivated with the ability to work independently or within a team.Must be able to think critically to solve complex problems.Accountable for all aspects of assigned projects including proper documentation and tracking of hours.Must be able to execute on all phases of a project with minimal oversight.Communicating & Influencing Skills:Must possess strong communication skills: verbal, written and visual.Must possess strong communication skills: verbal, written and visual.Must be able to produce explanatory charts, dashboards, and visualizations to communicate analysis findings.Strong collaboration skills are required to effectively work in team setting with clients and stakeholders.Basic presentation skills are required and must be comfortable with public speaking and providing insight and details of the analysis performed to a variety of audiences, including executive leadership.Strong customer service skills and a customer first mindset are required.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $56,400.00 - $81,775.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Project Management ResponsibilitiesDevelop and implement a complete project plan to satisfy agreed customer business requirements.Lead assigned projects within the organization through the project lifecycle, including analysis, specification, design, development and deployment.Translate project requirements into project objectives and tasks and develop detailed project schedules, project estimates, and resource plans to ensure the optimization of resources and achievement of project objectives.Manage multiple projects simultaneously with several stakeholder groups.Deliver business value though on-time and on-budget delivery of results that exceed customer expectations.Identify, track, and proactively apprise management of issues and risks effecting project status, and offer compensating solutions.Build and execute effective project communication plans to ensure stakeholders, team members and impacted parties are appropriately apprised of the project goals, expectations, status and delivery.Lead or collaborate with matrixed teams comprised of IT and business, as well as internal and external resources including third party vendors, to ensure successful project delivery.Required Skills/ExperiencePMI-PMP Certification or equivalent experience is required.Experience in successfully managing large-scale, multi million $ projects under aggressive timelines.7 - 10 years of Project Management experience working in varied IT environments, preferably focused on systems integration and implementation, network or telecommunications management, or security.Prior experience in Financial Services technologies a plus; Mortgage industry experience a significant plus.4 to 6 years working in agile (Scrum) environment.Exhibits strong business knowledge and analytical problem solving skills.Strong verbal and written communication skills.Ability to manage multiple tasks and a high volume workload with a strong sense of urgency and results-orientation.Must have unquestionable business and personal integrity and ethical standards.

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Principal Purpose of Position: Conduct program startup calls with clients ensuring best practice implementation.Create client profiles and adhere to policy parameters by meeting Service Level Agreements and communicating effectively with all parties involved.Reconcile and maintain driver databases for each program.Develop program timelines for each assigned client.Create mass driver communications introducing and maintaining programs.Understand IRS or CRA regulations for personal use program and FCRA (Federal Credit Reporting Act) for Safety programs.Work directly with client's management in multiple departments including Human Resources, Fleet, Tax, Accounting, Payroll, Risk and/or Safety.Manage all programs through internal systems as well as external including Insights, Mobile and IVR reporting systems.Liaise with vendors and provincial ministries to administer Safety programs.Provide weekly and monthly reports by collecting, analyzing and summarizing account information for clients and internal management.Evaluate client's usage of programs and recommend changes to improve overall program performance.Perform all other duties and special projects as assigned.Education and/or Training:Bachelor's DegreeRelevant Work Experience:3-4 years of business experience, including 1-2 years in a customer facing roleEmployees with a concentration in Risk, Safety or Personal Use may require less overall experienceDirect customer service experienceIntermediate to advanced computer skills including MS Office and Windows XPExperience in the fleet management or insurance industry (Plus)Communicating & Influencing Skills:Excellent verbal and written communication skillsAbility to use ARI, system and program knowledge to direct best recommendations with clientStrong decision making skillsEnsure FCRA compliance, facilitate MVR runs and identify high risk drivers.Provide strategic, best in class recommendations, and online training to improve driver behavior.Ensure compliance with IRS regulation 15B and/or CRA. Confirm calculation of driver taxable liability for personal use of a company provided vehicles.Present Driver Services' programs to clients and prospects via in person visits, webcasts and conference calls.Implement clients onto the Driver Services' programs and develop mass driver communications introducing and maintaining programs.Manage many timelines simultaneously to meet multiple client deadlines.#NTSP#LI-MG1At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $56,400.00 - $81,775.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Casualty Claims Supervisor is responsible for supervising claim adjusters and for the investigation and settlement of all claims assigned to the unit. They will also select and train personnel and complete actions such as salary adjustments, performance ratings, promotion, etc.Essential Functions and ResponsibilitiesDirect and control the work of claim adjusters in the investigation, evaluation and negotiation of first and third party bodily injury claims based on severity, production and volume.Comply with company philosophy, guidelines, and programs.Approve or disapprove reserve adjustments and expense bills.Provide settlement authority, outside of the Casualty Evaluator program.Regularly communicate with defense counsel.Perform quality reviews of all aspects of file handling to identify trends and provide direction for future actions. Conduct training on a group or individual basis as necessary.Set standards and maintain accurate records to develop all relevant unit performance and individual performance statistical data to fairly evaluate and administer claim adjusters' performance handling.Report regularly to upper management regarding results of unit's performance and work conditions.Make recommendations for promotion, staff changes, and salary.Assist and work closely with the Claims Director and Senior Tech to attain objectives and complete special projects.Other duties as assigned. Qualifications and EducationA Bachelor's degree from a four-year college or university and at least 10 years of related claims experience.Experience and knowledge of the NJ/NY/PA Court System.Excellent interpersonal, verbal and written communication skills. Strong organizational and leadership skills.Proficient working knowledge of Microsoft Office Suite products. May require licensing for handling out-of-state claims.About the CompanyThe Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):Health InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance ProgramRetirement PlanPaid Time OffTuition ReimbursementJob Responsibilities:Must have hands-on experience in automotive or truck repair.Understanding of Holman's various departments and programs, services, business structures and processes.Strong understanding of manufacturer warranty protocols.Dedication to professionalism; confidence to rely on experience and judgment to accomplish goals.Develops and mentors high potential employees for future advancement.Effective time management and organizational skills.Excellent research and analytical skillsStrong problem solving ability including identification of logical action and alternatives.Ability to persuade and negotiate effective business solutionsDedicated to professionalism, good judgment, and understanding the impact of a decision.Highly self-motivated and self-directed; productive working independently or with a team. Ability to maintain a consistent and professional manner in all dealings.As required, able to handle a high volume of work in a fast paced, busy environment.Act as a support / resource for Management on an as needed basisIs adaptable to change.Must have excellent organizational skills and the ability to manage multiple priorities.Must be able to travel to client, prospect and vendor locations, including overnight accommodations.Liaises with fleet managers, vendors and manufacturers to ascertain the most effective resolution to department issues Displays expert knowledge in all areas fleet management services. Conducts Client, Prospect, and Vendor Visits and Presentations regarding the Maintenance Programs.Oversees FMS participation in Maintenance Program Implementation.Manages OEM Open Recall Data Trade process - Manages Vehicle Manufacturer provided Maintenance Programs.Travel as required to Clients, Vendors, Seminars, Training, etc.Perform all other duties and special projects as assigned.Education and/or Training:BS/BA or equivalent combination of education and experience in Fleet Management and Automotive Industry.Relevant Work Experience:Must have Car and Truck mechanical and technical knowledge.Understanding of vehicle repair shop, garage and fixed operations is an asset.Systems and IT background/understanding is required.Overall knowledge of truck and automotive products, maintenance and repair processes and associated expenses is required.Extensive knowledge of Holman systems required.Must be able to travel to client, prospect and vendor locations, including overnight accommodations.Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.What will you do?Responsible for planning and development of onboarding and training curricula, programs, and materials, that position employees for optimal performance and a seamless customer experience across our buyers' journey.Facilitates live and pre-recorded training for onboarding and continued learning training courses.Establishes training needs, action steps, learning objectives, and project timelines for classroom, self-paced and blended learning including instructional eLearnings, and other learning tools and resources.Performs training needs analysis. Gathers information about needs by collecting data about the learners and/or organizational performance requirements.Works collaboratively with Instructional Designer, using a variety of techniques for determining the instructional content of courses, curricula and programs incorporating sound principles of adult learning theory, ensuring that program design accommodates different learning styles.Collaborates with key stakeholders to provide guidance, support and ensures training best practices are upheld for training created by other departments for the benefit of Sales teamsUses a variety of learning technologies to achieve desired learning outcomes.Develops instructional materials/assets including participant guides, instructor guides, presentations, skills assessments, and job aids.Identifies opportunities and knowledge gaps in new hire onboarding as well as Sales performance, and provides recommendations and executes to best address those needs.Demonstrates ownership of assigned training request, applying a project management mindset to setting and enforcing touchpoints and deadlines. Follow up with identified stakeholders to ensure timely completion of associated deliverables.Plans, coordinates and facilitates training meetings with internal customers and/or internal partners, as needed.Applies branding and style guidelines along with best practices to deliver the right content in the right format; supports continuous improvement for ongoing refinement.Exhibits consistent quality of work, including clear, concise and grammatically correct writing.Performs instruction, internal training facilitation, and third party training coordination as needed.Prepares training status reports, exhibits, memoranda and training procedures as required.Works collaboratively with Content team for consistency and efficiency in messaging and knowledgebase management.Remains current on developments in training and adult learner methodologies including technology enhancements and attends periodic seminars, forums, and meetings to ensure currency of education.Demonstrates ongoing proficiency in subject matter knowledge including Holman Enterprises and Fleet & Mobility, products and services, technology advancements, as well as industry and competitive differentiation.Exhibits absolute discretion and professionalism with sensitive information.Provide support for peer job responsibilities on an as-needed basis, included but not limited to vanity email coverage, survey creation, and onboarding scheduling.Perform all other duties and special projects as assigned.What are we looking for?Bachelor's degree requiredA degree in organizational development or related field preferredProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.) and Zoom2-4 years' experience in customer service required.1- 3 years' experience in training, facilitation, and developing learning courses and programs preferred.Possess knowledge and experience in instructional designPossess strengths and experience in presenting and/or training small to large size groups.Experience with Articulate 360, Rise, Camtasia or other design software a plus.Experience in Survey Monkey and Mach Form a plusExceptional writing & communication skillsExperience with video editing a plus.Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard proceduresRequires excellent presentation and facilitation skills.Excellent interpersonal communication and relationship building are required.At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $56,400.00 - $81,775.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.