Billing Specialist Salary in Marietta, GA

What you'll do atPosition Summary...What you'll do...Licensed Practical/Vocational Nurse (LPN/LVN) - Walmart Health Walmart Health strives to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission. You'll make an impact as you: Ensure the delivery of patient care within scope of practice by collecting patient medical histories, preparing treatment rooms, and assisting medical providers with patient examinations, emergencies, and medical procedures. Collect lab specimens (for example, urine, blood) from patients for testing. Measure and record vital signs and patient information (for example, pain assessments, pulse rates, temperatures, blood pressures, weights, heights) in patient electronic charts. Operate diagnostic equipment (for example, glucometers, pulse oximeters, nebulizers, oxygen equipment) to administer routine diagnostic tests. Administer medications as ordered by medical provider and as permitted by applicable law/regulation. Communicate patient information and concerns to appropriate Health Center staff across all service lines (for example, primary care, dental, optometry) and communicate medical provider instructions to patients. Provide administrative support to all service lines within the Health Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, appointment scheduling, payment transactions). Process patient referrals to specialists and demonstrate awareness and communication of billing, insurance, and pricing practices (for example, processing insurance information, ensuring proper coding for patient visits, verifying patient insurance eligibility, collecting appropriate insurance copayment amounts). Monitor inventories to order medical and office supplies and materials. About Walmart Health Walmart Health is committed to making health care more affordable and accessible for customers in the communities we serve. Walmart Health was launched to provide affordable, transparent pricing for key health center services for local patients, regardless of insurance status. The patient is at the heart of all we do. Walmart Health employs on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, and dental services all in one facility. #LI-ZW1Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Degree from an approved licensed practical nurse program and current LPN license from the National Council of State Boards of Nursing (NCSBN) in state of practice.1 year's experience with Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) coding.Current American Heart Association or Red Cross Basic Life Support (BLS) certification.Graduated from an approved licensed practical or vocational nurse program AND hold current LPN or LVN license in the state where you work.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Electronic medical record (EMR) systems, Intermediate functionality of Microsoft Office (for example, Word, Excel, Outlook), Phlebotomy and lab specimen processing, Primary care clinic, community care clinic, family care practice, or retail healthcare clinicPrimary Location...210 COBB PKWY S, MARIETTA, GA 30060-6509, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Overview The Lab Support Services Specialist- Phlebotomy is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Lab Support Services Specialist- Phlebotomy: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalOverviewUnder the supervision of the Laboratory Manager or designee, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. Duties included, but not limited to:HIS/LIS data entry, troubleshooting and laboratory technical support functionsCustomer Service for all patients and health care providers.Specimen receipt and processing including preparing specimens for transport to reference labs, microbiology processing, loading samples on lab automation and preparing samples for the technical staff.Phlebotomy procedures including all types of specimen collection techniques.Pre-Analytical and specimen storage robot operationAssist in multiple areas as workload and staffing changes.ResponsibilitiesCore Responsibilites and Essential FunctionsTechnical/ HIS / LIS* HIS / LIS order entry. Able to work in multiple computer systems as needed to perform job functions. Use critical thinking skills and lab knowledge to resolve patient orders and irretrievable samples.* Report and troubleshoot HIS/LIS, printer, fax malfunctions.* Organize specimen intake in various downtime scenarios and recovery from same.* Assist with inventory control. Maintain organization of laboratory storage areas.* Restock consumables in the phlebotomy, clerical areas, store room and laboratory.* Perform QA checks on refrigerators, freezers as required.Customer Service Support* Complies with AIDET standards always* Communicate effectively and courteously with all outpatients, visitors and hospital personnel as they arrive in the lab or when on patient care areas, making a good, competent impression our priority.* Maintains patient privacy and confidentiality always.* Receive incoming calls; resolve or route as appropriate.* Resolve patient / patient care provider complaints; understand when to refer to supervisor.* Provide patient test results to patient care providers via printed reports, fax or verbal communication.* Maintain organized files for physician orders, reference lab reports, other lab reports, as needed.* Make follow-up calls to patients, patient care providers concerning problem specimens, recollects.* Perform call back function for critical and notification values.Specimen Receipt and Processing* Check all specimens arriving in the lab for sufficient quality and quantity.* Cancel unacceptable specimens after notifying RN and documenting in the LIS.* Centrifuge, decant or split specimens as needed; combine orders as needed. Take to the testing areas in a timely fashion. Pull samples as needed for lab pending lists.* Measure and aliquot 24 hr urine samples and enter required information in the LIS.* Via tracking and pending logs, prepare specimens for transport to reference labs.* Check accuracy of outpatient orders and resolve discrepancies, correcting orders as needed.* Check physician, drop off specimen and Home Health orders for accuracy in HIS/LIS.* Resolve any insurance/billing problems noted with PAS or Outreach staff.* Processing microbiology specimens (plating/preparation and preparing gram stains)Phlebotomy* Prepare and maintain phlebotomy tray with all supplies required to perform duties.* Perform phlebotomy in accordance with Wellstar's patient identification, confidentiality, safety and infection control guidelines with appropriate care given to PPE, sharps disposal and hand washing.* Collects quality blood specimens both venous and capillary for processing, minimum venipunctures 10/hour.* Critically review each collection list to minimize the number of times a patient is collected by searching for and canceling duplicate orders and combining orders that can be collected together within lab guidelines or after RN approval. Question orders that seem repetitive or unusual.* Identifies patient using two patient identifiers before drawing blood and informs nursing of any missing or incorrect arm bands 100% of the time.* Complies with Blood Culture and Blood Bank specimen collection procedures and specimen handling requirements.* Confirms the patient has been left in a secure position, tourniquet removed and puncture wound has clotted before leaving patient 100% of the time.* Delivers specimens to the Laboratory with specified timeframe.* Resolves unreceived specimen pending log in LIS. Pull acceptable samples if possibleTeaching /In-Service/ Email* Assists in orientation and training of new employees as assigned.* Check emails daily in Sunquest.* Completes all assigned training and competency testing within specified time periods.* Participates in 80% of staff meetings and reads 100% of posted meeting minutes.Required for All JobsPerforms other duties as assignedComplies with all Wellstar Health System policies, standards of work, and code of conduct.QualificationsRequired Minimum EducationHigh school diploma Required orGED Diploma from an accredited program RequiredRequired Minimum ExperienceExperience in either phlebotomy and / or specimen processing in an outpatient or hospital laboratory environment PreferredRequired Minimum SkillsStrong written and verbal communication, customer service, multi-tasking and organizational skills, professionalism, detail and team-oriented, data entry, typing 40 wpm and working computer knowledge.Required Minimum License(s) and Certification(s)Basic Life Support 2.00 Required 2.00BLS - Instructor RequiredBLS - Provisional RequiredAdditional Licenses and CertificationsPhlebotomy Certification by a national organization PreferredShare the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice

Overview The Histology Support Services Specialist is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Histology Support Services Specialist: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalOverviewUnder general supervision of the Histology/Cytology Manager, Wellstar Health System Laboratory and direct supervision of the Coor Cytology, responsibilities include but not limited to data entry of patient information, preparation and processing of cytology specimens (GYN and NON)GYN) and/or pathology specimens, clerical duties, send out processes, etc Confirm and distribute completed surgical and cytology cases that have been accessioned, filing (slides/blocks/reports), retrieving tumor and consult requests, and have full knowledge of regulatory policies. Maintain department inventory with adequate supplies, cytology and surgical specimens are stored properly and discarded within regulatory safety guidelines.ResponsibilitiesCore Responsibilities and Essential FunctionsCYTOLOGY AND SURGICAL PATHOLOGY PREPARATION:* Accurately register/accession patient data and specimen information into Anatomic Pathology computer system.* Verifies the identification of specimens and patients as they are received into the lab for evaluation.* Research and document discrepancies involving patient identification and specimen labeling.* Performs cytology and pathology preparation on patient samples* Performs send out duties on patient specimens, enter clerical and billing charges, packaging and tracking.* Retrieve surgical specimens from operating room and GI Lab at scheduled times per facility, as applicable.* Accompany nursing staff and security to morgue for fetal demise log in to ensure proper identification and verify the consent for final disposition and examination form is complete and present. Per facility, as applicable.* Coordinate fetal disposition / cremation with nursing staff, Bereavement Coordinator, and funeral home (s). Per facility, as applicable.PATHOLOGY COMPUTER, PRINCIPLE AND INSTRUMENTATION:* Knowledge of cytology instrumentation and ability to troubleshoot.* Retrieve and update accessioning and send outs logs from the laboratory computer system.* Enter send out test charges as well as Intraoperative consultation charges.* Have complete understanding and knowledge of Co path histology billing which includes but not limited to frozen section, OR Consult, etc.* Check pending log and confirm specimens are received daily.QUALITY MANAGEMENT:* Document and resolve any quality control and assurance issues and inform supervisor.* Performs maintenance check on department equipment and document accordingly.* Print patient reports and prepared Reference lab requisitions to send out for consultation accurately.* Have a basic knowledge of cost management involving reagents, and efficiency, without compromising patient quality.* Follow all regulatory policies including but not limited to OSHA, CLIA, CAP, JCAHO, etc. for safety proper handling and disposal of chemicals and pathologic waste.Required for All JobsPerforms other duties as assignedComplies with all WellStar Health System policies, standards of work, and code of conduct.QualificationsRequired Minimum EducationHigh school diploma RequiredRequired Minimum ExperienceMinimum 1 year job-related experience RequiredRequired Minimum SkillsGeneral knowledge of lab techniques and principles, instrument maintenance and troubleshooting abilities.Cytology and Histology training, Histology and Cytology Safety Regulatory knowledge, Anatomical Pathology computer training.Must have absolute integrity in the tasks performed and the ability to work independently or with minimal supervision.Must have good organizational skills.Required Minimum License(s) and Certification(s)Additional Licenses and CertificationsShare the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice

Overview The Physician Coding Denials Specialist is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Physician Coding Denials Specialist: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: WAB - Wellstar Administrative BuildingOverviewThe Physician Coding Denials Specialist is responsible for reviewing and appealing coding denials for all assigned professional service claims related to Evaluation and Management coding. Closely works with Charge Coding & Revenue Management leaders and Account Resolution teams to provide feedback to providers/practices to improve clinical documentation and facilitate ongoing documentation improvement. Responsible for performing appeals for the Wellstar MGBO for professional services as deemed necessary. Monitor's denial work queues within Epic (Electronic Health Record) to ensure timely appeal deadlines are met. Must ensure timely, accurate and thorough appeals for all accounts assigned and apply critical thinking skills to ascertain root cause of denials. Uses analytical skills to identify trends in payer denials and translates this information into Charge Review edits that will be used to prevent future denials. Assists in development and implementation of training for charge capture specialists.ResponsibilitiesCore Responsibilites and Essential Functions Coding Denials Management* Identify major reasons for denials root causes (Diagnosis, procedure codes, etc.)* Work collaboratively with charge coding and revenue management to provide coding and documentation feedback to practices/providers.* Utilize Epic to review account denial audits and perform trend analyses to identify patterns and variations in coding denials and practices.* Maintain open communication with Wellstar Medical Group providers and practices to facilitate denial/appeals process.* Review clinical records to identify overcharges, undercharges or charges that necessitate additional documentation.* Research and analyze charge and coding requirements for new services and technology.* Consistently meet current productivity and quality standards as assigned by department manager in ensuring accurate account follow-up. Analysis and Interpretation of Trends* Identify opportunities for system and process improvement and submit to management.* Working with MGBO Edit Committee, physician coding compliance and Epic Connect, translate identified trends into Epic charge review rules.* Evaluates and adheres to clinical and billing policies, guidelines, and regulations of both commercial and governmental payors.* Appeals denials or instructs the resubmission of claims based on compliant medical record documentation and Wellstar Medical Group/MGBO policies and procedures.* Asses need for formal appeals of all clinical denials including but not limited to preauthorization of practice encounters and procedures, and for retroactive recovery reviews regarding medical necessity and limited billing compliance. Professional Communication* Communicate with all internal contacts in a professional manner including providers, practice staff, co-workers, management, and clinical staff.* Communicate with all external contacts in a professional manner including representatives from third party payor organizations.* Interact with internal customers/departments including HIM, Charge Coding and Revenue Management, Patient Access and the Single Business Office in a professional manner to achieve revenue cycle department accounts receivable goals and objectives.* Assure patient privacy and confidentiality as appropriate or required.* Initiate communication with peers about changes in payor policies and internal policies and procedures.* Prepare appeal letters that are specific, concise, and conclusive; providing payors with appropriate clinical documentation as needed.* Provide feedback to physicians, providers and management in a timely and professional manner. Department Methods, Procedures and Operations* Follow department guidelines for lunch, breaks, requesting time off, and shift assignments.* Demonstrate knowledge of the health system HIPAA privacy standards and ensure compliance with system PHI privacy practices.* Follow the health system's general Policy and Procedures, the Department's Policy and Procedures, and the Emergency Preparedness Procedures.* Follow JCAHO and outside regulatory agencies' mandated rules and procedures.* Participate in the testing for assigned software applications, including verification of field integrity.* Perform other duties and responsibilities as assigned. Required for All Jobs Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. QualificationsRequired Minimum EducationHigh school diploma or equivalent Required AAPC or AHIMA professional coding certification required Required or >5 years of experience is acceptable with a professional certification within 90 days of employment Required or If enrolled in a coding program within 90 days of graduation. Proof of enrollment required. Required Minimum ExperienceMinimum 2 years of Healthcare Account Resolution experience or Physician billing experience, including professional coding experience. Required Required Minimum Skills High level problem solving, analytical and investigational skills to research and resolve denied accounts. Technical skills to include Microsoft Office (Word, Excel, PowerPoint, Teams), EMR systems (Epic), graphs and tables experience and personal computers. Strong time management skills to independently manage multiple priorities and a heavy workload. Demonstrated flexibility to perform other tasks as needed in an active work environment with changing work needs. Ability to prioritize assignments to meet deadlines. Proven communication skills and positive motivational skills. Medical terminology and or anatomy/physiology, ICD-10, and E/M coding. Understand governmental and commercial payor compliance regulations. Required Minimum License(s) and Certification(s)Cert Prof Coder Preferred Additional Licenses and Certifications AAPC or AHIMA professional coding certification Required CPB Preferred Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice

Overview The Phlebotomist - Patient Outreach Services Specialist (Float) is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Phlebotomist - Patient Outreach Services Specialist (Float): Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: 1800 Parkway CenterJob Summary: Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all Customer Service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Local travel required. Floaters will be required to sign the departments floater agreement outlining the job duties and expectations. Core Responsibilities and Essential Functions: Perform Patient Registrations - Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. - Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patient's insurance - Verify all expected date - Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). - Verify that insurance is current, correct and verified in the registration system - Scan all patient information in the Epic system (ID, insurance card, manual lab orders) - Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy - Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) - Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs - Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) - Print ABN (if required), present to patient provide verbal explanation and obtain signature - Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Customer Service Support - Assisting Physician's/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) - Notifying physicians, or designee, immediately of critical lab results as requested - If necessary, reprint any laboratory reports - Assisting physician with any research and issue resolution - Assisting physician office staff and patients in resolving all laboratory billing issues - Making all follow-up phone calls to patients if re-collection of specimens is necessary - Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels - Serves as liaison between the office manager and supervisors on location concerns/issues - Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope - Fax lab results to Physicians as requested - Maintain organized records and documents on site for three (3) months Regulatory Agency's Quality Assurance Requirements - Perform all daily QA checks on equipment - Perform quarterly safety inspections and prepare report of findings for tracking - Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer - Complete monthly workload tallies - Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, employee physical examination) - Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals - Attendance at all mandatory staff meetings Phlebotomy / Specimen Collection/Specimen Processing - Properly identify the patient by following the WellStar Patient Care Safety policies - Properly perform venipunctures procedures on patients of all ages - Follow Laboratory policies regarding "hard stick" situations - Properly process all specimens according to established specimen requirements - Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, Fed Ex couriers - Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) - Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories - Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp - Use proper hand hygiene in accordance to patient safety goals Floater Responsibilities (specific): - Must be current on all Lab Outreach location workflows in the IOP, Patient Service Center and processing department - Must be available between the hours of 6am-7pm - Must keep information in their floater manual current and have the manual on-site for reference as needed - Floater may cover more than 1 location daily. Providing lunch coverage as needed - Readjust schedules daily to support the needs of the department - Floaters required to sign floater agreement - All other duties as assigned within the scope of the position Required Minimum Education: High school diploma Required or GED Required Required Minimum License(s) and Certification(s): Basic Life Support 1.00 Required BLS - Instructor 1.00 Required BLS - Provisional 1.00 Required Additional Licenses and Certifications:Required Minimum Experience: Minimum 1 year of previous computer registration skills and/or completed WellStar Lab Outreach externship Preferred and Minimum 1 year of Customer Service experience and/or completed WellStar Lab Outreach externship. Required and Minimum 1 year of previous phlebotomy and specimen processing experience and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: Requires excellent Customer Service skills Excellent written and verbal communication skills Requires efficient and accurate computer skills must be able to work and maintain professional demeanor under stressful conditions requires efficient multi-tasking and organizational skills must be able to gracefully maintain composure in difficult situations Additionally, must have reliable transportation, a valid Georgia driver's license and scheduling flexibility. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice

Overview The Lab Support Svcs Specialist is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:PRN Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Lab Support Svcs Specialist: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary: Under the supervision of the Laboratory Manager or designee, performs technical and non-technical duties within the Laboratory service areas on the hospital campus. Duties included, but not limited to: HIS/LIS data entry, troubleshooting and laboratory technical support functions Customer Service for all patients and health care providers. Specimen receipt and processing including preparing specimens for transport to reference labs, microbiology processing, loading samples on lab automation and preparing samples for the technical staff. Phlebotomy procedures including all types of specimen collection techniques. Pre-Analytical and specimen storage robot operation Assist in multiple areas as workload and staffing changes. Core Responsibilities and Essential Functions: Technical/ HIS / LIS - HIS / LIS order entry. Able to work in multiple computer systems as needed to perform job functions. Use critical thinking skills and lab knowledge to resolve patient orders and irretrievable samples. - Report and troubleshoot HIS/LIS, printer, fax malfunctions. - Organize specimen intake in various downtime scenarios and recovery from same. - Assist with inventory control. Maintain organization of laboratory storage areas. - Restock consumables in the phlebotomy, clerical areas, store room and laboratory. - Perform QA checks on refrigerators, freezers as required. Customer Service Support - Complies with AIDET standards always - Communicate effectively and courteously with all outpatients, visitors and hospital personnel as they arrive in the lab or when on patient care areas, making a good, competent impression our priority. - Maintains patient privacy and confidentiality always. - Receive incoming calls; resolve or route as appropriate. - Resolve patient / patient care provider complaints; understand when to refer to supervisor. - Provide patient test results to patient care providers via printed reports, fax or verbal communication. - Maintain organized files for physician orders, reference lab reports, other lab reports, as needed. - Make follow-up calls to patients, patient care providers concerning problem specimens, recollects. - Perform call back function for critical and notification values. Specimen Receipt and Processing - Check all specimens arriving in the lab for sufficient quality and quantity. - Cancel unacceptable specimens after notifying RN and documenting in the LIS. - Centrifuge, decant or split specimens as needed; combine orders as needed. Take to the testing areas in a timely fashion. Pull samples as needed for lab pending lists. - Measure and aliquot 24 hr urine samples and enter required information in the LIS. - Via tracking and pending logs, prepare specimens for transport to reference labs. - Check accuracy of outpatient orders and resolve discrepancies, correcting orders as needed. - Check physician, drop off specimen and Home Health orders for accuracy in HIS/LIS. - Resolve any insurance/billing problems noted with PAS or Outreach staff. - Processing microbiology specimens (plating/preparation and preparing gram stains) Phlebotomy - Prepare and maintain phlebotomy tray with all supplies required to perform duties. - Perform phlebotomy in accordance with Wellstar's patient identification, confidentiality, safety and infection control guidelines with appropriate care given to PPE, sharps disposal and hand washing. - Collects quality blood specimens both venous and capillary for processing, minimum venipunctures 10/hour. - Critically review each collection list to minimize the number of times a patient is collected by searching for and canceling duplicate orders and combining orders that can be collected together within lab guidelines or after RN approval. Question orders that seem repetitive or unusual. - Identifies patient using two patient identifiers before drawing blood and informs nursing of any missing or incorrect arm bands of the time. - Complies with Blood Culture and Blood Bank specimen collection procedures and specimen handling requirements. - Confirms the patient has been left in a secure position, tourniquet removed and puncture wound has clotted before leaving patient of the time. - Delivers specimens to the Laboratory with specified timeframe. - Resolves unreceived specimen pending log in LIS. Pull acceptable samples if possible Teaching /In-Service/ Email - Assists in orientation and training of new employees as assigned. - Check emails daily in Sunquest. - Completes all assigned training and competency testing within specified time periods. - Participates in of staff meetings and reads of posted meeting minutes. Required Minimum Education: High school diploma Required or GED Diploma from an accredited program Required Required Minimum License(s) and Certification(s): Basic Life Support 1.00 Required BLS - Instructor 1.00 Required BLS - Provisional 1.00 Required Additional Licenses and Certifications: Phlebotomy Certification by a national organization Upon Hire Preferred Required Minimum Experience: Experience in either phlebotomy and / or specimen processing in an outpatient or hospital laboratory environment Preferred Required Minimum Skills: Strong written and verbal communication, customer service, multi-tasking and organizational skills, professionalism, detail and team-oriented, data entry, typing 40 wpm and working computer knowledge. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice