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Field Service Technician Salary in Grand Rapids, MI

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Utility Locator
USIC Locating Services, LLC, Grand Rapids
Compensation$20.00 HourlyJob DescriptionTo apply, simply TEXT USIC to 90206 to connect with our hiring team today.Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety. We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment. Our communities are your communities.If you’re looking for growth, we’ve got you covered. We provide a quality training program and opportunities for advancement. No prior locating experience needed!Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle. We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.Your Responsibilities as a Locator:Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.These are daytime, full-time positions and overtime is required. We have a 48-hour turnaround time on most locates, which means we generally work the day after holidays and some weekends, as needed.Why You'll Love Working for Us (Our Benefits):100% paid training – We're invested in you, starting on your first day.High-quality company vehicle & fuel card – All work-related expenses are paid. This means you won't be putting mileage on your personal vehicle for work.Company laptop, phone, & equipment – Advanced technology you can count on.DailyPay – Access your pay when you need it.Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer match program.PTO & paid holidays – Even in your first year, so you can spend time with your loved ones.Weekend & holiday on-call pay – Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency.Technician Incentive Plan – Bonuses based on individual quality & safety results, as well as tenure.Career Path Program (CPP) – Unmatched in our industry. We recognize employees who strive to be the best in their roles with distinctive titles, promotions, and more.Outstanding Marks Program – Earn points for tenure, safety, and quality milestones to spend on products of your choice from an expansive online store.Tenure Boots Program –$200 voucher to buy a new pair of work boots on your first anniversary and every year after.Education Partnership & Scholarship Program – Discounted tuition for USIC employees, their spouses, and dependents through Indiana Tech (courses available online nationwide). Scholarships available for employees. Credit hours for completing our utility locator training curriculum and/or for military service.  Employee discounts & perks – Outstanding discounts at major retailers and service providers.What We Need from You (Our Requirements):Able and willing to work outdoors in various weather conditions. Previous outdoor experience is a plus.Computer proficiencyAvailable to work overtime and weekends, as needed.Able to pass a drug screen (this is a safety-sensitive position).Valid driver’s license and a safe driving recordAble to work in a confined space; walk, bend, and lift up to 75 lbs.Able to distinguish between colors used to identify wiring and mark underground utilities.Able to read, understand, and reference locate tickets, as well as maps and prints.Able to communicate clearly with colleagues, customers, contractors, and homeowners.We are an Equal Opportunity Employer. Veterans are encouraged to apply.When texting, message and data rates may apply.  View our terms and conditions here: https://www.usicllc.com/terms-and-conditions and our privacy policy here: https://usicllc.com/privacy-policy.
HVAC Refrigeration Service Technician
Nextech, Grand Rapids
Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Our HVAC/R Technicians continue to drive our profession, image, and reputation. We are dedicated to providing the highest level of value-added customer service. Our HVAC/R Technicians are committed to performing service repairs, equipment maintenance, and replacements for our customers as needed, 24/7. Hardworking and integrity driven, our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients.Benefits: Company Vehicle Dispatched from home daily Paid Port to Port Tool Allowance Paid Training Paid Ongoing Training Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate 401k with a 50% match up to the first 6% of your contributions 7 paid Holidays 2 paid Personal days 10 paid Vacation days Responsibilities Provide the highest level of technical ability, quality, value, and integrity to our customers Install, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers Maintain good working order of company vehicle, equipment, and electronics Maintain stock, parts, tools, and safety equipment in the vehicle Document details of services and parts provided to customers electronically through iPad applications Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and be able to explain need for and value of recommended solutions Participate in company-provided training opportunities Identify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services) Qualifications High school diploma, GED or suitable equivalent 2+ years of recent HVAC/R Technician field experience Must live within 30 miles of location of position listed Valid driver's license EPA Certificate Proficient in reading schematics and work plans Knowledge with advance principles of air conditioning, refrigeration, and heating Excellent written, verbal, and interpersonal skills Basic computer skills for iPad and cell phone communication and documentation Ability to work overtime, weekends, or holidays - if needed
Senior Service Technician
ENGINEERED PROTECTION SYSTEMS, INC., Grand Rapids
EPS Security is seeking a talented individual to join our team as a Senior Service Technician. Technicians are responsible for servicing intrusion, fire alarm, cameras, and access control systems. Our technicians are expertly trained to work on state-of-the-art brands, such as DMP, Digital Watchdog, Notifier, and Resideo, DSX, and Honeywell among others.
Desktop Support Specialist - Field Technician (Storm Support)
Solugenix, Grand Rapids
Desktop Support Specialist - Field Technician (Storm Support) Up to $24/hrGrand Rapids, MIContract to possible hireJob ID 2024-9722Solugenix is assisting a client in their search for a Desktop Support Specialist - Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Grand Rapids, MI.Responsibilities:In-field technical support of Panasonic Toughbook or similar and supporting infrastructure including docks, stands, wiring harnesses, and a 12-volt system. (Knowledge of Inverters/RAM Mounts/Adapters/Multimeter a plus).Perform Provisioning and asset management for new builds/reinstalls etc leveraging DTE tools. (SCCM/ServiceNow or similar).Software installation and troubleshooting including Windows 10/11, (MDM experience a plus, ADMS or Clicksoft).L2 support for MDT devices (Hardware/Troubleshooting, mobile tablet, or rugged PC experience a plus).Storm supports round the clock and supports the MDT hotline during Storm for priority response.Provide support 24 hours (12-hour shifts during active storms) DTE has reduced # of severe power outages and length of outages this year and wants to continue that trend, but OT is possible anytime that occurs).Travel and On-demand Dispatch/preventive maintenance as part of the job requirement.About the Client:Our client is a nationwide IT Service provider for many fortune 500 companies.About Solugenix:Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.
Director of Clinical Services
Centria Autism, Grand Rapids
Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet - and exceed -- best practices. Our Optimal Outcomes Model (TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.Position SummaryAs a leader in Centria Autism's Applied Behavior Analysis (ABA) organization, the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibilities will include leading a team of supervising clinicians in ensuring quality care is provided across process, performance, and outcome metrics for all clients through overseeing client data and performance metrics, data-based decision-making, delivering in-session coaching, resolving challenging cases, arranging additional supports, and removing barriers to enhance the performance of Supervising Clinicians. Additionally, they will implement performance improvement initiatives, conduct training for Supervising Clinicians and Behavior Technicians, and manage the onboarding and training process for new Supervising Clinicians. The Director of Clinical Services' collaboration with the Area Director of Clinical Services, Practicum Leadership, and possible management of a small caseload will contribute to the overall success of Centria's clinical services.Success MeasuresSuccess measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and ensuring all clients meet the clinical performance and progress standards while partnering with the Operations Team to ensure clinician caseloads are maintained at the defined standard. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.Duties and Responsibilities Driving Client ProgressUse internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.Offer comprehensive clinical case support and supervision to Supervising Clinicians by conducting case reviews, assisting with data-based decision making, and providing clinical recommendations and solutions.Engage in problem solving for challenging cases by making data-based decisions, delivering in-session coaching, arranging additional supports, and reducing barriers to enhance performance. Driving Clinical Quality through Performance Management and DevelopmentUse internal tools to review supervision practices and other performance metrics for their team of Supervising Clinicians to ensure alignment with internal performance standards, best practices, and evidence-based approaches.Evaluate and manage clinical performance of Supervising Clinicians by setting clear expectations, providing coaching and feedback, and assisting in arranging the environment to influence successful performance.Execute performance improvement initiatives provided by the Clinical Excellence Department (CED) to enhance the overall clinical services and outcomes of our organization, adhering to predetermined timelines.Organize and lead group training for Supervising Clinicians, focusing on topics such as clinical skills development, effective supervision techniques, and adherence to organizational protocols.Facilitate group training for Behavior Technicians, covering essential topics such as ABA principles, behavior management strategies, and treatment plan implementation.Supervise the onboarding and training of new Supervising Clinicians, ensuring they receive comprehensive orientation, ongoing support, and mentorship. Collaboration and Escalation ManagementCollaborate with the Area Director of Clinical Services and Operations Director to recruit, interview, and hire Supervising Clinicians.Collaborate with the practicum leaders to provide supervision to practicum students serving as clinical supervisors, as needed.Collaborate with the Area Director of Clinical Services to address and escalate matters of compliance, credentialing, case assignment, and scheduling for resolution. Attend corporate meetings and training as scheduled.Attend Clinical Summits to earn CEUs and hear company updates. Customer ServiceConduct monthly customer service check-ins with caregivers to assess their satisfaction, address concerns, and obtain feedback regarding the services provided. Caseload ManagementIn collaboration with the Operations Director support case assignment for complex high acuity cases.Assist Operations Director/Field Staff Manager and advocate for maintaining team's clinical case load at 95% or higher of clinician's ATI targets.Depending on the size of the assigned team (if less than 8 Supervising Clinicians), manage a small caseload to contribute directly to client care and maintain clinical expertise. Community OutreachAttend and present at local conferences, support Centria marketing efforts where needed, and represent Centria by engaging with the local behavior analytic community. Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws. Responsibility to report violations of Company policies or the Code of Conduct.Pay Rate$85k -$105k per year with $52K Bonus PotentialQualificationsEducationBCBA Education QualificationsMaster's degree or higher from an accredited university in acceptance with BACB guidelinesCompletion of 8-hour supervision courseBCBA-D Education QualificationsDoctorate from an accredited university in acceptance with BACB guidelinesCompletion of 8-hour supervision courseLicense/CertificationBCBA License/CertificationBCBA certification from the BACB, in good standingActive state license, in good standing, when applicableBCBA-D License/CertificationBCBA-D certification from the BACB, in good standingActive state license, in good standing, when applicableWork Experience3+ years working with children and autism spectrum disorders2+ years of supervisory experience preferredCrisis management experience, preferredCompetency with implementing PFA/SBT and assent-based practices, preferredMinimum Competency RequirementsAbility to follow written instructionsAbility to use computers and computer/software programsAbility to communicate expressively and receptively in order to follow IPOS requirements, emergency procedures, and report on activities performedMust pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire, or enrollment in mentorship.Equipment and Technology RequirementsLaptopG Suite (Gmail, Drive, Docs, Sheets, Google Meet)ABA Platforms, preferrediPad, preferredKnowledge and SkillsStrong knowledge and understanding of ABA principles and evidence-based practices;Exceptional skills in data-based decision making related to reviewing and analyzing client data and performance metrics;Proven ability to deliver in-session coaching, feedback, and solutions for challenging cases;Experience curating and conducting trainings and workshops for clinical staff;Proficiency in electronic data collection and analysis systems;Ability to build strong relationships and effectively engage in one to one communication with parents/caregivers;Expertise in tracking and ensuring clinical outcomes, progress, and maintaining and high level of compliance;Proficiency in having difficult conversations and in delivering and receiving both positive and constructive feedback;Ability to seamlessly transition between strategic and hands-on responsibilities;Proven experience and understanding of customer service;Works well in a collaborative environmental and builds mutual trust and credibility at all levels of the organization;Effective written and verbal communication skills, with clients and with internal and external stakeholders;Demonstrated ability to work independently and self-motivated to achieve business goals;Proven leadership and team management skills;Excellent interpersonal skills;Superior skills in time management, observation, and data analytics;Strong work ethic with attention to detail, accuracy, and quality;Flexibility to adapt to changing priorities and organizational needs.Working ConditionsAdditional time or occasional shift in schedule may be required to complete the above work or meet company objectives.Physical DemandsWhile performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.
Plumbing Install Helper
EHS Recruiting Company, Grand Rapids
Plumbing Install Helper - Grand Rapids, MI (Full-Time)Service Professor has Plumbing Apprentice positions available for career-minded, smart, and reliable team members. You'll assist the Plumbing Install Lead to complete residential installations, provide 5-star customer service when on-site, and grow their skills to become a lead themselves! Join for on-the-job training, competitive wages, and great benefits.About Us:We at Service Professor have been serving the greater West Michigan area since 2004. We work tirelessly to provide our team with stellar pay, a positive workplace, and transparent communication so our team is consistently the happiest around!Service Professor is Summer Ready and Looking for You!Have you started in the Plumbing industry but are looking grow your skills?Looking to continue gaining hours towards your Journeyman licensure?Do you want insurance and company benefits starting on day one?What You'll Do:Assist the install lead in performing high-quality installs of residential Plumbing systemsCreate a lasting impression on the client by giving 5-star customer serviceParticipate in continuing education to make you the best technician possibleExpand your knowledge as an Plumbing technician and build a lasting career!What Does It Take?6 months of experience,Plumbing Apprentice card preferred.Valid Driver's LicenseClear Drug Screening, Background Check - 2nd Chance OpportunityHigh integrity with advanced social skills and the ability to make friendly connections with their team and customers.Safety is always on your mind. Whether it be on the road, or in the field.Benefits Package:3% commission on work that flips to installBenefit Eligible day one - medical, dental, and vision insurance401(K)+ 4% Company MatchSix paid holidays, 40 hours of PTO, and your birthday is a paid day offEmployer sponsored life, short- and long-term disability insuranceParental & bereavement leaveCompany truck to take to and from work!Maintenance-free uniforms from the companyCompany events like kayaking getaways, chartered fishing trips, back to school events for kids, and more!EEOC statement: Anderson Group Holdings, Service Professor, and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.