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Customer Service Salary in El Paso, TX

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Exterior Services Technician, DOT Operator - DS
Walmart, El Paso
What you'll do atPosition Summary...What you'll do...Walmart is hiring Landscaping Operators!You will make an impact as a Landscape Technician by keeping landscapes attractive, clean, and well-maintained. This includes moving lawns, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You must love working outdoors in different types of weather and enjoy physical labor. What you'll do:• Landscaping! Which will include mowing, trimming, and pruning year-round. • Perform ground maintenance on the parking lot, exterior building, and surrounding ground areas to provide a clean environment. • Be part of a team of associates responsible for all aspects of the landscaping and exterior cleaning/ground maintenance • Adhere to the highest standards of safety, security, and integrity ensuring compliance with corporate policies as well as local, federal, and state requirements. • Traveling may be necessary to perform one or more essential functions of this position. You'll sweep us off our feet if you... • Have experience in landscaping, agriculture, general maintenance, or retail. • Understand the importance of Customer Service and have clear, transparent, and respectful communication. • Drive personal accountability and use effective time management to achieve commitments. • Can adapt to changing and competing demands using solid judgment to identify priorities. • Believe in Servant Leadership and can work as a team to achieve goals. Minimum Qualifications:• Be at least 21 years of age. • Hold a valid state-issued driver's license for at least 3 years with a clean driving record and the ability to pass a Motor Vehicle Record (MVR) report. • Successfully complete and pass a driver's road test for the combination truck and trailer that will be operated within the scope of work. • Must be able to obtain appropriate licensing and/or endorsements for operating State if required. Physical Activity:• Presents information to small or large groups and individuals. • Communicates effectively in person or by using telecommunications equipment. • Visually verifies information, often in small print. • Reads information, often in small print. • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. • Enters and locates information on electronic devices. • Safely operates a combination motor vehicle of 10,0001 lbs. to 26,000 lbs., requiring a valid driver's license or certification. • Visually inspect equipment that will be operated daily during the scope of work. • Abides by all Federal Motor Carrier Safety Regulations.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 21 years of age or older.Valid, state-issued driver's license.No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.No more than two (2) moving violations in the last three (3) years, if driving a commercial motor vehicle.No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.Able to successfully complete a DOT physical and secure medical certification at a minimum of a 90 day card.As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English languagePreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Associate's degree or equivalent in Engineering, Maintenance, Construction Management, or related area., Certified Facilities Manager (CFM), Project Management (PMP), or related certification, Third-party management experiencePrimary Location...4530 WOODROW BEAN, EL PASO, TX 79924-4408, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Insurance Implementation & Service Specialist
ADP, El Paso
ADP is hiring an Insurance Implementation Services Specialist. The Insurance Implementation Services Specialist acts as the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of clients to the Client Service team.At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?Client Support at ADP. It's all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.RESPONSIBILITIES:Receives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.Makes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.Reviews employee and client information, policy information and payroll information prior to contacting the client.Classifies employees & owners/officers in all applicable systems to ensure accurate premium deductions.Being available to take client calls and answer clients' questions and requests.Ensures that client receives Pay-by-Pay report, if applicable.Reviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.Services client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.Turns client over to Client Services.Records all interactions in Vision to ensure a smooth transition to Client Services team.Works closely with Insurance Carriers to ensure accuracy of all information.Maintains a positive and open business partnership with Sales Associates.Continually updates sales associates and sales managers on issues that may arise to seek an effective solution.Keeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.QUALIFICAITONS REQUIRED:Bachelor's degree required or in progress
Cashier & Front End Services
Walmart, El Paso
What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Customer Service Coordinator II
helenoftroy, El Paso
Join our Customer Service team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day.Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Position: Customer Service Coordinator IIDepartment: Customer ServiceWork Location: El Paso, TX, Hybrid (work 3 days onsite)Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.What you will be doing:Ensures customers expectations are met and enforced by the Warehouse, Credit, EDI, and the Marketing Departments. Fulfills the sales business needs by accurately processing sales orders in the most efficient and cost effective way, while maintaining customer expectations and demands.Processes manual, EDI, and internet orders.Maintains customer records to include: price lists, shipping addresses, and cross references.Communicates order information with the customer and/or Sales Representatives via phone calls and e-mails and responds to requests internally and externally.Supervises sales orders to ensure they are processed to the warehouse in the specified timeframeMonitors shipments to ensure timely delivery by our carriers.Supervises inventory levels to ensure all inventory and products are available.Reviews scorecards for performance and tracking improvement.Reviews and researches deduction updates or feedback.Acknowledges vendor compliance updatesMaintains files and archives of customers orders.Processes new accounts.Skills needed to be successful in this role:Excellent interpersonal skillsAbility to understand and follow oral and written instructionsExcellent decision making and teamwork skillsMinimum Qualifications:High school diploma or general equivalency diploma.3+ years in related experienceGood proven understanding of Microsoft Office application skills.Requires good working knowledge of ORACLE, Excel, Word, Outlook, PowerPoint, Acrobat, Java, WinZipTyping WPM 40 words per minuteAuthorized to work in the United States on a full-time basisBenefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-RS1#LI-HYBRIDFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.
Healthcare Customer Support Representative - Care Advocate - El Paso, TX (061724)
Accolade, El Paso
About AccoladeAccolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.Role OverviewAs an Accolade Care Advocate, you are an important part of our customer service call center team, responding to all member calls. As a trusted partner to our membership population, you will deliver empathetic care in two dimensions: the healthcare we deliver our customers, and the personal care we take in each interaction. In your day-to-day, you will respond to member calls and provide general guidance based on the training Accolade provides to create a positive and supportive experience for our customers. A day in the life... Engage with clients and understand their needs You will answer inbound calls in a call center environmentYou will uncover information about who our clients are & tailor our approach to fit their needsYou will use your empathy and active listening skills to identify contextual red flags and uncover barriers You will use technology & data to gain a better understanding of needs the client may not be voicingDeliver interventions You will support clients to navigate the complex health care system You will influence clients' decisions & behavior by:Translating their benefit package in a way that they can take appropriate actionHelping clients find doctors, in the way that best suits them Uncovering barriers to healthy livingYou will leverage technology & internal resources (ex. Specialists, CSAs) to help understand the client's path, actions needed & next stepDrive better client outcomes You will help clients understand & optimize their preventive servicesYou will help clients have better managed chronic conditionsYou will help clients have an improved quality of lifeDelight clients You will tailor our approach based on the client to deliver a memorable experienceYou are a client's go-to person for their health coverage questions, helping them be better consumers of healthcareYou will build relationships through listening, honesty & empathyWhat we are looking for...Required:High School Diploma/GED3+ years of experience in customer service, or comparable, industryExperience with Microsoft Office (Word, SharePoint, PowerPoint)Ability to listen, talk and type all at once through multi-channel communicationsSalary $19hrBenefitsComprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.HDHP medical plan with generous employer contributions towards an HSA401(k) Retirement Plan with matching employer contributionsPaid Time OffGenerous Holiday Schedule + 5 floating holidays18 weeks of paid parental leaveSubsidized commuter benefits programsVirtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger1 Volunteer days per yearEmployee Stock Purchase Plan (ESPP) w/ employee discountOur people are the Heart of Accolade Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values: Member Obsessed For everything we do, we ask ourselves: Is this going to make our member's life measurably better? Be Fearless We think differently. We do what's never been done. We are reinventing healthcare every step of the way. Stronger Together We honor the differences among one another and know that our unique perspectives drive us forward. Genuine Care We care deeply about the human beings we work with and serve. We have each other's back. Embrace Reality We bring the data, tell the truth, and trust each other. Relentless Execution We operate with a bias for action. Take initiative, move fast & have fun. Want to learn more about who we are and what we value? Check out our Culture Book here! Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
Insurance Implementation & Service Specialist - Property & Casualty
ADP, El Paso
ADP is hiring an Insurance Implementation Services Specialist. The Insurance Implementation Services Specialist acts as the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of clients to the Client Service team.At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?Client Support at ADP. It's all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES:Receives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.Makes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.Reviews employee and client information, policy information and payroll information prior to contacting the client.Classifies employees & owners/officers in all applicable systems to ensure accurate premium deductions.Being available to take client calls and answer clients' questions and requests.Ensures that client receives Pay-by-Pay report, if applicable.Reviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.Services client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.Turns client over to Client Services.Records all interactions in Vision to ensure a smooth transition to Client Services team.Works closely with Insurance Carriers to ensure accuracy of all information.Maintains a positive and open business partnership with Sales Associates.Continually updates sales associates and sales managers on issues that may arise to seek an effective solution.Keeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.QUALIFICAITONS REQUIRED:Bachelor's degree required or in progress
Customer Service Project Manager
Schneider Electric USA, Inc, El Paso
This position is accountable for managing large customer engineered to order projects at the El Paso, TX sites to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized. The project scope typically incorporates complex equipment and can extend over multiple years.What will you do? Takes ownership for the customer as the primary order management contact at Schneider Electric Initiates, plans, executes, controls, and closes customer projects/programs Confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications, and clarifing exceptions Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation Partners with Field Sales or higher-level project management roles to validate the project's statement of work and contract terms with the customer What qualifications will make you successful? This position requires a 4-year degree (engineering or supply chain preferred) The ideal candidate will possess excellent communication and interpersonal skills, the ability to multitask, work in a fast-paced environment and have time management skills Standard business application software experience to include MS Office 365, MS Excel and MS Access Knowledge of Q2C, SE Advantage, Bridge Front Office and other business systems preferred What's in it for me? Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more. Who will you report to?Plant Manager Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us?At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.€34.2bn global revenue +12% organic growth 135 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.This position is accountable for managing large customer engineered to order projects at the El Paso, TX sites to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized. The project scope typically incorporates complex equipment and can extend over multiple years.What will you do? Takes ownership for the customer as the primary order management contact at Schneider Electric Initiates, plans, executes, controls, and closes customer projects/programs Confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications, and clarifing exceptions Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation Partners with Field Sales or higher-level project management roles to validate the project's statement of work and contract terms with the customer What qualifications will make you successful? This position requires a 4-year degree (engineering or supply chain preferred) The ideal candidate will possess excellent communication and interpersonal skills, the ability to multitask, work in a fast-paced environment and have time management skills Standard business application software experience to include MS Office 365, MS Excel and MS Access Knowledge of Q2C, SE Advantage, Bridge Front Office and other business systems preferred
Customer Program Manager
Schneider Electric USA, Inc, El Paso
The candidate for this position will be responsible for analyzing customer data and implementing strategies to enhance our customers' experience and satisfaction. The ideal candidate has manufacturing experience with a customer-first mindset. The Customer Program Manager plays a vital role in supporting the overall customer experience.What will you do? Host customer visits and communicate operations performance for on-time delivery. Analyze customer data to uncover insights and identify areas of improvement in the customer journey. Collaborate with cross-functional teams, including marketing, sales, and product development, to drive customer-centric initiatives. Develop and implement strategies to enhance the overall customer experience, focusing on personalization and proactive engagement. Monitor customer feedback and sentiment through various channels and recommend actions to address any issues or concerns. Assist in the design and execution of customer surveys and feedback mechanisms to gather insights. Stay up to date with the latest digital technologies and tools to drive continuous improvement in customer experience. Focus on meeting project commitments, including communications with executive sponsors, stakeholders, and global reporting teams. Maintain effective working relationships with program/project key collaborators/partners and stakeholders. Maintain and establish new relationships with potential partners/supporters that may contribute to program/project success. What skills and capabilities will make you successful? Bachelor's degree. Proven experience in manufacturing. Proficiency in data management and analysis tools such as Excel, SQL, or Tableau. Customer-centric mindset with a passion for delivering exceptional experiences. What's in it for you? Schneider Electric offers a robust benefits package to support our employees, such as flexible work arrangements, paid family leave, 401(k) + match, and more. Who will you report to? Manufacturing Plant Manager. What qualifications will make you successful for this role? Excellent communication skills, both written and verbal, with the ability to present findings and recommendations to stakeholders. Strong attention to detail and ability to manage multiple projects simultaneously. Self-motivated and proactive with the ability to work independently and as part of a team. Good organizational skills and excellent attention to detail. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us?At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.€34.2bn global revenue +12% organic growth 135 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.The candidate for this position will be responsible for analyzing customer data and implementing strategies to enhance our customers' experience and satisfaction. The ideal candidate has manufacturing experience with a customer-first mindset. The Customer Program Manager plays a vital role in supporting the overall customer experience.What will you do? Host customer visits and communicate operations performance for on-time delivery. Analyze customer data to uncover insights and identify areas of improvement in the customer journey. Collaborate with cross-functional teams, including marketing, sales, and product development, to drive customer-centric initiatives. Develop and implement strategies to enhance the overall customer experience, focusing on personalization and proactive engagement. Monitor customer feedback and sentiment through various channels and recommend actions to address any issues or concerns. Assist in the design and execution of customer surveys and feedback mechanisms to gather insights. Stay up to date with the latest digital technologies and tools to drive continuous improvement in customer experience. Focus on meeting project commitments, including communications with executive sponsors, stakeholders, and global reporting teams. Maintain effective working relationships with program/project key collaborators/partners and stakeholders. Maintain and establish new relationships with potential partners/supporters that may contribute to program/project success. What skills and capabilities will make you successful? Bachelor's degree. Proven experience in manufacturing. Proficiency in data management and analysis tools such as Excel, SQL, or Tableau. Customer-centric mindset with a passion for delivering exceptional experiences. What's in it for you? Schneider Electric offers a robust benefits package to support our employees, such as flexible work arrangements, paid family leave, 401(k) + match, and more. Who will you report to? Manufacturing Plant Manager.
Customer Care Representative
Integration International Inc., El Paso
Job Overview:This position is accountable for ensuring customers receive the best possible service. By reviewing order content and customer needs the individual commits to a shipment date. Software aids in the decision process however attention to detail and accurate data entry is imperative. Timely and accurate communication to project managers and sales representatives provides needed information to the customer on order status. Commits to scheduled ship dates to achieve customer needs and balance plant loading.Schedules incoming orders (new and change orders).Attends production meetings to review order status.Communicates information to project managers and sales representatives in a timely fashion.Utilizes a base knowledge of SE products and their use.Maintains accurate and complete documentation of customer communication and action taken.Maintain customer request (CR) system and timely feedback to project managers and customers
Customer Service Representative
Insight Global, El Paso
2-3 years of customer service experienceExperience multi-tasking in chat function or via phone Must be: EmpatheticProfessional Sharp with great written and verbal skills