Product Support Engineer Salary in Deerfield, IL

Ensure compliance with aerospace industry standards and regulatory requirements (e.g., AS9100, NADCAP) throughout manufacturing processes.Develop and implement quality assurance procedures, protocols, and inspection plans to maintain high product integrity and reliability.Conduct root cause analysis and implement corrective and preventive actions (CAPA) to resolve quality issues and improve manufacturing efficiency.Collaborate with cross-functional teams including engineering, production, and supply chain to address quality concerns and drive continuous improvement initiatives.Perform internal audits and supplier evaluations to uphold quality standards and foster a culture of quality excellence.Utilize statistical analysis and quality tools (e.g., Six Sigma, FMEA) to monitor processes, identify trends, and implement proactive quality improvements.Support new product introduction (NPI) by participating in design reviews, qualification testing, and validation processes to ensure product readiness and compliance.Maintain documentation and records related to quality inspections, audits, and corrective actions, ensuring traceability and compliance with regulatory requirements.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Proficient in CNC machiningISO9001 and AS9100 experiencePrevious work experience as a quality engineer or manufacturing engineerFamiliarity with engineering software including CREO, MATLAB, AutoCAD MEP 2008, Solidworks, ANSYS Workbench, and Construction Management System (eCMS).Engineering experience with a focus on assembly, tooling, and manufacturing operations.Proven ability to troubleshoot and resolve manufacturing issues across disciplines while adhering to industry standards.Possesses strong organizational skills and attention to detail, with the ability to handle complex tasks and compliance requirements effectively.

This is hybrid to the Deerfield, Il area and 6+ month contract. W2 ONLY. Responsibilities: Utilize tools such as Datadog, BI visualization tools (Tableau, PowerBI, Amazon Quicksight), SQL, and spreadsheets to build cost models and discover meaningful insights about cloud usage.Explore new cost areas, toolsets, and visualizations to enhance our team's ability to serve our customers.Establish cloud economics tools and platforms based on industry best practices.Develop agency and program-specific frameworks for FinOps principles and provide financial recommendations for cloud usage.Create and present financial models and reports.Continuously monitor cost of services and perform Total Cost of Ownership studies.Lead technical and financial analysis to determine the impact of cloud hosting and identify cost-saving design options.Maintain knowledge of relevant cloud optimization techniques, best practices, policies, and procedures.Assist in the development of billing and analytics engines for decision-making dashboards.Qualifications:Experience using large datasets such as financial, usage, tag metadata to tell a story and drive action.Experienced in analyzing and optimizing cloud spend at a large scale.Familiar with major cloud providers' product offerings and how engineers use them, with experience in AWS, GCP, or Azure.Knowledge of FinOps tools such as CloudHealth, Turbonomics, or Cloudability.Experience in building and operating financial control and analysis systems.Experience working with stakeholders and development teams.Education: BA/BS or equivalent (or equivalent)8+ years of experience5+ years of experience with Cloud Systems (AWS - preferred, GCP, Azure)3+ years of Cloud Financial/Economics experience5+ years of experience working with senior business and product owners to develop business cases, perform value and TCO analysis, and identify and implement cost optimization techniques for cloud infrastructure and applicationsExperience in developing and presenting reports that quantify the cost benefits of different design options for running applications in cloudExperience using Cloud native optimization tools, such as AWS Cost Explorer, AWS Compute Optimizer, etcExperience using AWS Cloud Intelligence Dashboards (CUDOS, CID, etc)Experienced in cloud scripting and ETL languages in support of data analyticsDevelopment experience in AWS through use of AWS Console, CLI, and CI/CD pipelines, using but not limited to: Lambda, Step-Functions, Glue, Athena, S3Prior experience optimizing infrastructure in AWS for cost efficiency.Experience architecting cloud workloads with cost as a key consideration.Bonus:FinOps Foundation CertificationCloud Provider CertificationsPrior experience in a FinOps specific role

6+ MonthsRemoteInfrastructure Engineer TeamsThe Infrastructure Engineer is responsible for the holistic engineering deliverables across different stages of the product lifecycle, focusing on Microsoft Teams video and voice solutions. They actively manage and escalate risk and customer-impacting issues within their day-to-day role to management.Major Responsibilities:Achieves product commitments and influences others to do the same by using informal leadership, highly developed communication skills, and contributes to or leads technology communities. (20%)Utilizes automation, system tools, open source solutions, observability, and 'security first' principles in daily work, with a particular focus on Microsoft Teams video and voice integrations. (20%)Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms, with an emphasis on Microsoft Teams collaboration tools. (10%)Initiates high-level solution design approaches and guides the team to achieve desired key software delivery capabilities using automated, coded enterprise, and observability, specifically for Microsoft Teams video and voice services. (10%)Participates in internal speaking and advocacy events, often demonstrating the capabilities of Microsoft Teams video and voice. (10%)Supports research activities to adopt new technology solutions in ways of developing new capabilities, especially in the realm of Microsoft Teams video and voice. (10%)Continues professional education and creates opportunities for core product teams to learn engineering best practices, including those related to Microsoft Teams video and voice. (10%)Coaches immediate chapter and actively fosters the adoption of new technologies, with a focus on Microsoft Teams video and voice enhancements. (10%)Qualifications:Bachelor's degree in Computer Science, Engineering, Informatics, Information Security, or Information Technology. (Minimum required)Proficiency in Microsoft Teams video and voice solutions, including Teams Rooms and Voicemail Capabilities.Experience with Microsoft Teams Phone System and its integration with enterprise voice services.Additional Skills:Familiarity with the deployment and management of Microsoft Teams Rooms and the associated hardware.Understanding of Microsoft Teams' voicemail capabilities and how they integrate with Exchange mailboxes.Knowledge of Microsoft Teams Direct Routing and its design considerations for implementing voice services within an enterprise environment. Familiarity with Microsoft Graph PowerShell is a plus, as it will be beneficial in managing and automating tasks in the Microsoft Teams environment.Must HaveCisco hardwareMicrosoft Teams

Remote6+ MonthsInfrastructure Engineer CiscoThe Infrastructure Engineer is responsible for the holistic engineering deliverables across different stages of the product lifecycle, focusing on Cisco voice and video hardware. They actively manage and escalate risk and customer-impacting issues within their day-to-day role to management. A key part of this role now includes the decommissioning of existing Cisco hardware as part of the preparation for the enterprise's migration to Microsoft Teams.Major Responsibilities:Achieves product commitments and influences others to do the same by using informal leadership, highly developed communication skills, and contributes to or leads technology communities. (20%)Utilizes automation, system tools, open source solutions, observability, and 'security first' principles in daily work, with a particular focus on Cisco voice and video hardware integrations. (20%)Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms, with an emphasis on Cisco collaboration tools. (10%)Initiates high-level solution design approaches and guides the team to achieve desired key software delivery capabilities using automated, coded enterprise, and observability, specifically for Cisco voice and video services. (10%)Participates in internal speaking and advocacy events, often demonstrating the capabilities of Cisco voice and video hardware. (10%)Supports research activities to adopt new technology solutions in ways of developing new capabilities, especially in the realm of Cisco voice and video. (10%)Continues professional education and creates opportunities for core product teams to learn engineering best practices, including those related to Cisco voice and video hardware. (10%)Coaches immediate chapter and actively fosters the adoption of new technologies, with a focus on Cisco voice and video hardware enhancements. (10%)Leads the decommissioning of Cisco voice and video hardware systems in preparation for the migration to Microsoft Teams, ensuring a smooth transition with minimal disruption to business operations. (10%)Qualifications:Bachelor's degree in Computer Science, Engineering, Informatics, Information Security, or Information Technology. (Minimum required)Proficiency in Cisco voice and video hardware solutions, including experience with Cisco Unified Communications Manager (CUCM) and Cisco Virtualization Experience Client (VXC) devices.Familiarity with Cisco Identity Service Engine (ISE) for voice and video integration.Experience in managing the decommissioning of hardware systems, preferably Cisco voice and video hardware, in preparation for platform migration.Additional Skills:Knowledge of Cisco's enterprise voice and meeting architecture, including migration strategies from other platforms to Cisco solutions.Understanding of Cisco's data center business advantage, including enterprise-grade voice and video capabilities.Familiarity with Microsoft Graph PowerShell is a plus, as it will be beneficial in managing and automating tasks in the Microsoft Teams environment post-migration.Must HaveCisco hardwareMicrosoft Teams