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Customer Service Salary in Chesterfield, MO

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Technology Business Consultant IV
Black Knight, Inc., Chesterfield
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Meat Cutter and Wrapper
Sam's Club, Chesterfield
What you'll do atPosition Summary...Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our meat team and you won't just cut meat, you'll make important decisions about the quality, packaging, and display of our meat items for our members to eat and feed to their families. Your attention to detail and steady hand all work together to sell a quality product to our members. Work in our meat department and you'll be on the front-lines of customer service-your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Collaborates with other associates to build a strong meat team; communicating with the members of the team; and being flexible to the needs of the business to work in other areas.Be an Expert: Demonstrates knowledge of business on the floor, backroom operations, product safety standards, sanitation guidelines, inventory management, and the operation, maintenance, and sanitization of equipment; preparing (for example, cutting, grinding, wrapping, trimming) meat products according to established standards; cutting boneless meat products; and maintaining product quality standards.Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Ensures commitment to operational excellence, maintaining work area according to company policies and procedures; ensuring quality and date control standards for meat products; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...196 THF BLVD, CHESTERFIELD, MO 63005-1141, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. 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That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). 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Baker and Packager Associate
Sam's Club, Chesterfield
What you'll do atPosition Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes and wrapping, labeling, and storing merchandise to ensure our members have the freshest items available to take home to their families. There are times when you will juggle several tasks in a short amount of time while helping members with their bakery orders. It's hard work, but our bakery team finds it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Collaborates with other associates to build a strong bakery team; communicating with the members of the team; and being flexible to the needs of the business to work in other areas..Be an Expert: Prepares bakery department merchandise based on daily production needs by operating baking equipment; following recipes/make-up instructions; wrapping, labeling, and storing merchandise according to company policies and procedures; ensuring compliance with food safety standards, sanitation guidelines, cold chain compliance, and inventory management; operating, maintaining, and sanitizing equipment; and demonstrating understanding of product and layout execution..Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, merchandise ordering, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Ensures commitment to operational excellence, maintaining work area according to company policies and procedures; ensuring quality and date control standards for bakery items; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...196 THF BLVD, CHESTERFIELD, MO 63005-1141, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Cashier & Front End Services
Walmart, Chesterfield
What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Customer Order Management Services I- Remote
United Natural Foods Inc, Chesterfield
Who We Are:UNFI is North America's Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers and the families we serve every day. With deeper full store selection and compelling brands for every aisle, built on an unmatched heritage in great food and fresh thinking. And smarter food solutions, from fulfillment to insights and beyond, that help entrepreneurs and major brands alike unlock their full potential and transform their businesses - for the better. Better Food. Better Future.Purpose:The Customer Order Management (COM) team serves as a central point of contact for our both customers and internal departments for support of order management and services. We are responsible for receiving, coordinating, and facilitating order management and customer retail services. The Customer Order Management Services level I works in close coordination with internal departments to ensure proper processing and handling of services provided for the customer. This position is tasked with ensuring that order placement is accurate and consistent through an optimal and efficient operating model. Leveraging knowledge of technology both hardware and software products. this role is responsible to provide first class customer service via emails and telephone, assisting with any ad-hoc customer requests.Job Responsibilities: Manage customer orders in line with the guidelines received from customers, sales, supply chain and Operations in an accurate and timely manner. Follow system procedures to capture customer orders on the systems and undertake sufficient process and controls to manage risk. Communicate with customers on order related activities to deliver high service levels Manage the resolution of day to day operational issues or errors and resolve anomalies to ensure high-level of customer service and accurate transactions. Work collaboratively with peers to share best practice, creating an awareness of issues throughout the department. Use appropriate systems and tools to ensure orders are processed timely and accurately Triage orders exceptions to resolve prior to processing orders through the DC. Manage late order and add-ons by setting up additional order waves in the systems Represent the team, department in a professional manner, understanding and anticipating the business needs, developing good working relationships with all internal and external parties Track special orders (future ship date orders) while consistently monitoring product availability and ship dates of deliveries. Provide Tier I technical helpdesk support to customers who require help with technical products or services. Job Requirements: Education/ Certifications/Experience (Required & Preferred) Associates degree in Business Management or a related field or equivalent experience. 1-2 y ears relevant work experience preferred Must be proficient in use of Microsoft Office applications. Product knowledge and industry terms related to UNFI required. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Wildlife Service Technician
Critter Control Operations, Inc., Chesterfield
Are you a motivated problem solver who enjoys consistent and dynamic work? Does the idea of working hands-on in protecting people, property, and wildlife interest you? If you answered YES to any of these questions, then apply now to become a Wildlife Service Technician! Responsibilities Who is Critter Control? Founded in 1983, Critter Control Operations provides industry-leading nuisance wildlife, animal, and integrated pest management services for commercial and residential properties across the nation. As a brand, we are committed to our team members. If you are a driven professional who embraces our values and drives our standards of excellence, you will achieve success and grow within our organization! What does a day in the life look like? As a Wildlife Service Technician, you will be part of a team of professionals who provides world-class wildlife management services for both residential and commercial properties. You will be heroes in your communities protecting people, property, and wildlife. A successful Wildlife Service Technician needs to be motivated, energetic, and creative with outstanding communication skills. Your daily activities include… Build strong relationships with internal and external customers Inspect and identify properties for wildlife damage including on roofs, in attics, and in crawlspaces Remove nuisance wildlife from residential and commercial properties Perform exclusion work to prevent the reentry of wildlife into homes and businesses Install and service bait stations and exclusion devices Operate and maintain service vehicle and equipment Identify and communicate any safety-related obstacles and lead with a safety-first mindset You will thrive in this role if… You are self-motivated, driven, and enjoy working outdoors You do not mind rolling up your sleeves and getting dirty You are hands-on and have a basic knowledge of power tools You enjoy building relationships and creating a bond with people You have a creative approach to problem-solving You hold yourself to high standards. Our team members exhibit the highest level of professionalism and presentation standards both on and off the job What type of benefits will you receive? Competitive pay ($18 - $20/Hour!) Company vehicle (gas and maintenance covered), tablet, cell phone, and uniforms Comprehensive benefits package including medical, dental, vision, maternity, & life insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry-leading, quality, comprehensive training program Ability to become a licensed Nuisance Wildlife Control Operator and Pesticide Applicator Qualifications What does the work environment look like? We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties: Safely use a ladder within the manufacturer's weight capacity Lifting and carrying up to 50 lbs. occasionally Safely access crawl spaces, attics, confined spaces, rooftops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Ability to work in different types of weather conditions What do you need to be successful? No Experience Required – Customer Service, General Labor, or Construction Experience is a plus! High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to work in the field independently, manage route-based assignments and interact with our great customers Critter Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Service Specialist
Epiq Global Business Transformation Solutions, LLC, Chesterfield
It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Qualifications & RequirementsHigh School Diploma or GEDMinimum of 1 year work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Customer Support Specialist- Remote
United Natural Foods Inc, Chesterfield
Who We Are:UNFI is North America's Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers and the families we serve every day. With deeper full store selection and compelling brands for every aisle, built on an unmatched heritage in great food and fresh thinking. And smarter food solutions, from fulfillment to insights and beyond, that help entrepreneurs and major brands alike unlock their full potential and transform their businesses - for the better. Better Food. Better Future.Purpose:A Customer Support Specialist position focuses on retaining and servicing the largest and most strategic accounts with maintaining data accuracy among business software. The Customer Support Specialist represents the client within cross-functional teams. This position is responsible ensuring data accuracy and customer satisfaction within the account portfolio related to item maintenance, promotional, new item process, and pricing execution.Job Responsibilities:• Responsible for reviewing data for integrity and accuracy, prior to the hand-off for any system inputs. This role would act as the• primary audit point for Planned Demand quantities, allocations, and special event data.• Courteously and promptly resolve customer questions and problems or properly refers them to appropriate personnel.• Executes the administration of customer required systems, to include pricing, promotions, and general item maintenance.• Maintains customer specific national and regional custom discount files within UNFI and Customer based systems.• Execute and coordinate with internal departments on promotion and new item process for assigned accounts.• Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensureproper attributes and price structure is activated on each account.Job Requirements:Education/ Certifications/Experience:• Associate degree in Business Management or a related field or equivalent experience.• 3-5 year's customer related experience and account management experience is requiredAll qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Customer Service ( Remote )
PATH ARC, Chesterfield
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)
Senior Manager of Direct Marketing Analysis & Data Services
American Direct Marketing Resources, Chesterfield
Join Our Team at American Direct Marketing Resources as Senior Manager of Direct Marketing Analysis & Data Services!Are you a seasoned professional with a passion for blending direct mail marketing and data analysis? If so, we have an incredible opportunity for you! American Direct Marketing Resources, a leading direct marketing agency in St. Louis, Missouri, is on the lookout for a strategic and detail-oriented Senior Manager to spearhead our Data Services and Analysis team. Take the lead in managing data processing, offering technical guidance, and driving insights that will elevate our direct marketing campaigns.Responsibilities:Manage data processing and ensure data hygiene across direct mail, digital, and email marketing, as well as marketing fulfillment.Provide technical guidance to the Agency team, with a focus on direct mail expertise.Lead a talented team of data specialists and analysts to ensure accurate and timely project completion.Create specifications for information processing, analysis, and reports based on business requirements, offering valuable insights.Analyze data related to client direct mail marketing campaigns, producing insightful reports to optimize marketing efforts.Collaborate with internal associates, customers, and vendors to build strong relationships.Continuously strive to gain a deeper understanding of our business environment and customers' needs.Qualifications:7+ years of experience managing data processing and analytics for direct mail marketing campaigns.Expertise in standard direct mail data processes, USPS Postal Software Products, matching processes, data cleansing, address hygiene, and conversions.Familiarity with Data Management Platforms or integrated processing tools (e.g., RedPoint, Informatica, BCC Software).Knowledge of USPS Policies and exposure to the USPS presort process.High level of expertise in direct mail marketing and exposure to other direct marketing channels.Familiarity with business intelligence and analytical tools (e.g., Microsoft Power BI or Tableau).Proficiency in data management techniques and programming skills.General knowledge of databases, with experience in database analysis.Fundamental knowledge of statistics in a direct marketing environment.Demonstrated organizational, analytical, and conceptual ability.Strong attention to detail and effective communication skills.Ability to work both independently and collaboratively within a team.A track record of meeting tight deadlines and achieving results in a dynamic environment.Education:A degree in an applicable field (marketing, MIS, computer science, etc.) is required. Advanced degree is a plus.Job Details:Location: Chesterfield, MOJob Type: Full-timeWe Offer:Comprehensive day-one medical benefitsGenerous PTOEmployer-matched 401KCompany-funded profit-sharing planCasual dress policyAnnual Health FairsOn Site Fitness CenterGym Membership DiscountsAnd more! About Us:Welcome to American Direct - your go-to Direct Marketing Advertising Agency with over 40 years of expertise! Boasting a team of almost 80 associates, we specialize in consumer direct mail and digital direct marketing, catering to industries like Finance, Insurance, Retail, Membership, and Travel nationwide.Impressively, our dedicated associates have an average tenure of over 15 years, reflecting our commitment to excellence. Equally noteworthy is the trust our clients place in us, with many choosing American Direct as their direct marketing agency for decades.As a full-service direct marketing agency, we own the direct marketing campaign process for our clients - from annual planning and creative development to list selection, modeling, print production, deployment, and back-end analysis. Clients consistently rave about our unmatched client service.What sets us apart? Proven superior response rates in head-to-head tests against other agencies. Join us and be a part of the best team in direct marketing and take your career to new heights!When applying, please fill out the requested information and upload your cover letter and resume. In the cover letter, tell us more about yourself and why you think you are a great fit for this role.ADMR is an equal opportunity employer.