Opportunity DetailsFull Time FDNY -UX/Product Designer Brooklyn, NY Outcomes. Delivered.GCOM develops technology that helps state and local governments improve outcomes for the people they serve. For example, our technology:Ensures that mothers can buy healthy food for their children through the WIC programHelps first responders decrease opioid overdoses in their neighborhoodsTracks trends in human trafficking so local law enforcement can identify traffickers and better support victims Gives teachers the insights they need to spot students who need extra support Helps state tax agencies process returns 99% faster so taxpayers get their refunds right awayWe're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. GCOM is looking for candidates, to fill a role of UX/ Product Designerto join our NYC Fire Department (FDNY) Team located in Brooklyn, NY (Hybrid).Key Responsibilities: FDNY is looking for a UX/Product Designer to join the BTDS application development team to help shape the vision for our products and drive cohesive narratives across multiple platforms and touch points. You will partner with other members, engineers, and business partners to create amazing user experiences that engage, enlighten and transforms our customer's journey.Qualifications: 6+ years of experience designing responsive web applications and/or mobile-first applications.A comprehensive understanding of UX Design and best practices.Experience designing using either Figma or Moqups.A portfolio of work listed on your resume that showcases your problem-solving process along with finished design work.Desired Qualifications: Ability to collaborate cross-functionally, translating complex research, data, and customer strategies into innovative end-to-end experience design concepts that consider all customer touch points and channels.Ability to lead a large-scale initiative, prioritizing work accordingly and taking ownership of completion.Ability to create overall IA, user stories, workflows, wireframes, clickable prototypes, and final visual designs. Ability to think conceptually and systematically, considering the 'big picture' and designing for scalability while ensuring quality and detail at a granular level.Sharp written and verbal communication skills with the ability to present a rationale for design decisions to senior leadershipExperience with HTML and CSS.Understanding of design decisions and its impact on application development.Ability to design vector graphics using Illustrator or similar tools.Thrive in a fast-paced agile environment founded on strong analytical and communication skills.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to: skill sets, experience and training, licensure and certifications, and geographic location. At GCOM, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly rate of $60.00 to $70.00If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!GCOM provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.