Accountant Salary in Berwyn, IL

OverviewIntuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!What You Get:Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bringWho You Are:As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need:Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.Must be willing and available to work a minimum of 20 hours per week.For internal use: tstHow you will leadWhat You Will Do:In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

OverviewIntuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!What You Get:Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bringWho You Are:As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need:Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.Must be willing and available to work a minimum of 20 hours per week.For internal use: tstHow you will leadWhat You Will Do:In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

OverviewIntuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!What You Get:Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bringWho You Are:As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need:Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.Must be willing and available to work a minimum of 20 hours per week.For internal use: tstHow you will leadWhat You Will Do:In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

OverviewIntuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!What You Get:Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bringWho You Are:As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need:Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.Must be willing and available to work a minimum of 20 hours per week.For internal use: tstHow you will leadWhat You Will Do:In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday's Large Enterprise Industries team focuses on financial services (banks, insurance companies, and asset managers) and professional services (consultants, accountants, and outsourcers) in the United States. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting customer networks for peer learning. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud journey.About the RoleThe Managing Partner (MP), LE Industries, is a member of the regional services leadership team and is accountable for the overall success of an assigned group of deploying and production customers. The MP will participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio. The role will concentrate on customers using our subscription adoption product, Workday Success Plans. The MP will orchestrate developing and maintaining executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into their customer base, ensuring customers consume the components of their Success Plan, and encouraging an effective reference motion.Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.Areas of ResponsibilityAdvocate for assigned customers across WorkdayOrchestrate resources to fulfill Workday's obligations under a Success PlanPromote a remarkable experience that smooths future renewalsCollaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offeringsDevelop and sustain customer executive relationshipsMaintain accurate contact records of customer interactions in CRM softwareCollaborate with the extended Sales team to develop and realize an account plan for each assigned customerServe on and actively participate in customer steering committee meetingsProvide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issuesReceive concerns from customer executives and coordinate workmates to resolve the situationWork with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomesDrive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success PlanEngage the appropriate workmates to support account planning and feature adoption strategiesSeek customer stories and champions who will speak with prospective customersAbout YouBasic Qualifications3+ years direct experience with Workday as an implementation leader, business function owner, or hands-on configuration resource10+ years career experience including deploying modern Finance and HR technology solutions at a project or program manager levelOther QualificationsIndustry exposure to Banking, Insurance, Asset Management, Management Consulting, Technology Consulting, or StaffingAble to deliver customer presentationsAble to write an internal customer account planAble to travel up to 50%Experience with diplomatic coordination or collaboration with executivesConsistent record of positioning / selling professional servicesExperience working with software sales teams to position / sell additional software productsAbility to handle / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targetsLeadership abilities to motivate and coordinate a matrixed team of individuals at multiple levels within an organizationWillingness to 'roll up one's sleeves' and assist wherever neededGreat teammate who will work across the organization to continue improving the way we stay relevant for our customersWilling to manifest a little fun for workmates and customers!Excellent communication, management, mediation, and organization skillsWorkday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.Primary Location: USA.NY.New York City Primary Location Base Pay Range: $175,200 USD - $262,800 USD Additional US Location(s) Base Pay Range: $148,900 USD - $262,800 USDOur Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!PDN-9cdacab1-227f-4eb6-aaae-0e2bfdf54bd6

Senior Accountant Responsibilities:Coordinate month-end and year-end closing procedures and perform necessary accruals, adjustments, and reconciliations to ensure accurate financial reporting.Ensure compliance with relevant financial regulations and internal controls.Coordinate and facilitate internal and external audits, providing necessary documentation and addressing audit findings.Monitor cash flow, including cash inflows and outflows, and manage working capital. Make recommendations for cash flow optimization and maintain relationships with banks and financial institutions.Oversee the general ledger and ensure proper classification and coding of financial transactions. Review and reconcile accounts, resolve discrepancies, and maintain accurate financial recordsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's Degree in Accounting3+ years of experience in AccountingCPG or distribution industry experience a plusCPA or MBA preferredStrong understanding of GAAP, SOX, and other regulatory requirementsExcellent analytic, problem-solving, and communication skillsKey attention to detailAdvanced knowledge of Microsoft Excel

OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.

OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.

OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.

OverviewAt Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For.If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing AttorneyMinimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferredBookkeeping experience with books to tax preparation is strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.Must possess an active Preparer Tax Identification Number (PTIN).Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax seasonWorking knowledge of Circular 230.Proficient with technology; solid knowledge of computer operations and software.Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.Excellent verbal and written communication skillsCritical thinking, problem solving, research skills, and determination.Ability to work in a fast-paced environment with minimal supervision.Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.For internal use: tst bizHow you will leadThis is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparationDocument customer interactionsWork continuously toward meeting company key performance metrics and Big Bet Goals.Participate in pilot testing, projects, and experience validations, as needed.