Customer Service Salary in Tulsa, OK

We Need Your Next-Level Service Mindset at the Best in Pests.   As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.   Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.   You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.     With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.     Ready to start a career with staying power? Apply now!  Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.   You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you! Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results Reschedule unserviced accounts within 24 hours Participate in quality assurance processes, programs, and initiatives Safeguards customer’s privacy and other proprietary information   What type of benefits will you receive? Competitive earnings Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing – and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Ability to pass a drug screen and background check is required Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Strong attention to detail and follow through Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like?   Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.   Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Customer Service - Beginner

What you'll do atPosition Summary...What you'll do... Walmart is hiring Landscaping Operators!You will make an impact as a Landscape Technician by keeping landscapes attractive, clean, and well-maintained. This includes moving lawns, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You must love working outdoors in different types of weather and enjoy physical labor. What you'll do:• Landscaping! Which will include mowing, trimming, and pruning year-round. • Perform ground maintenance on the parking lot, exterior building, and surrounding ground areas to provide a clean environment. • Be part of a team of associates responsible for all aspects of the landscaping and exterior cleaning/ground maintenance • Adhere to the highest standards of safety, security, and integrity ensuring compliance with corporate policies as well as local, federal, and state requirements. • Traveling may be necessary to perform one or more essential functions of this position. You'll sweep us off our feet if you... • Have experience in landscaping, agriculture, general maintenance, or retail. • Understand the importance of Customer Service and have clear, transparent, and respectful communication. • Drive personal accountability and use effective time management to achieve commitments. • Can adapt to changing and competing demands using solid judgment to identify priorities. • Believe in Servant Leadership and can work as a team to achieve goals. Minimum Qualifications:• Be at least 21 years of age. • Hold a valid state-issued driver's license for at least 3 years with a clean driving record and the ability to pass a Motor Vehicle Record (MVR) report. • Successfully complete and pass a driver's road test for the combination truck and trailer that will be operated within the scope of work. • Must be able to obtain appropriate licensing and/or endorsements for operating State if required. Physical Activity:• Presents information to small or large groups and individuals. • Communicates effectively in person or by using telecommunications equipment. • Visually verifies information, often in small print. • Reads information, often in small print. • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. • Enters and locates information on electronic devices. • Safely operates a combination motor vehicle of 10,0001 lbs. to 26,000 lbs., requiring a valid driver's license or certification. • Visually inspect equipment that will be operated daily during the scope of work. • Abides by all Federal Motor Carrier Safety Regulations.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 21 years of age or older.Valid, state-issued driver's license.No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.No more than two (2) moving violations in the last three (3) years, if driving a commercial motor vehicle.No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.Able to successfully complete a DOT physical and secure medical certification at a minimum of a 90 day card.As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English languagePreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Associate's degree or equivalent in Engineering, Maintenance, Construction Management, or related area., Certified Facilities Manager (CFM), Project Management (PMP), or related certification, Third-party management experiencePrimary Location...207 S MEMORIAL DR, TULSA, OK 74112-2201, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Job ID: 495236APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!Pay: $18-19 an hour, depending on experience. Job Description Summary The selected candidate will be required to work in a team environment with other co-workers and managers. • Ensure a safe work environment in compliance with all safety policies and procedures using the Employee Handbook, appropriate tools and equipment for the task. • Properly follow all company policies and OSHA / MSHA regulations for safe working procedures and environment. • Must be trainable, have good people skills, and be comfortable working alone. • Follow directions of manager as to daily tasks and expectations for each specific project. • Quote prices where appropriate and collect payments to be applied to customer accounts. • Lift and carry up to 50 pounds repetitively, sit, bend, squat, kneel, walk uneven terrain, crouch, climb ladders or other motions to accomplish task. • Responsible for inspections, clean up, and routine maintenance. • Perform other duties as assigned. Work Requirements The ideal candidate will: • Pass pre-employment drug screen and criminal background check. • Pass a pre-employment "Fit for Work" physical. • Be able to provide valid documentation for the I-9 Immigration document. • Display a professional, motivated, and courteous attitude to co-workers, supervisors and the general public at all times. • Report to work at the designated start time and maintain acceptable attendance according to the policy. • Be able to work weekends and or overtime if needed. • Be willing to work outdoors in extreme temperatures, both hot and cold if needed. • Must have the ability to work alone without close supervision. • Be at least age 18 years of age due to nature of working environment. Education/Experience • Minimum high school diploma or general education degree (GED) required. • Previous related experience preferred. • Must be computer knowledgeable with usage in Microsoft Office, Microsoft Outlook.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! APAC Central Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Mar 26, 2024 Nearest Major Market: Tulsa Nearest Secondary Market: Oklahoma Job Segment: Clerical, Administrative

Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Under the general guidance from the Operations Manager and VP of Operations, the Food Service Equipment (FSE) Regional Service Manager (RSM) is responsible for managing technicians and administrative staff. In this role the candidate must be an effective communicator as it is critical to the development of our operational team and the quality of support we provide to our customers. Benefits: Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate 401k with a 50% match up to the first 6% of your contributions 7 paid Holidays 2 paid Personal days 10 paid Vacation days Responsibilities Essential Duties and Responsibilities: Recruit and development of administration team Training and development of hot side & non-mech specific dispatchers and support staff Facilitate best practices and feedback to other Nextech branches regarding FSE/Non-Mech Manage FSE technician coordination travelling across multiple territories Oversee process for warranty one-off and/or COD clients to ensure payment is received Supervise key authorized service agent (ASA) relationships and expectations Account liaison for FSE-specific ASA relationships Ensure service level agreement (SLA) for FSE ASA partnerships are understood, met and necessary follow-up is being performed (authorization, project coordination, RMA coordination/follow-up, emergency coordination) Delivery of all company goals and metrics Provide customer satisfaction Dispatcher on-boarding Evaluate and perform annual reviews with Operations Manager approval Review company reports and share with team Communicate needs to field teams (Dispatchers, ASM's, Operations Manager, and VP's) Escalation point for callbacks Successfully promote company's image, appearance, and reputation Manage customer relationships for assigned area Maintain and communicate weekly activity schedule Ensure efficient and well-planned scheduling of all calls Manage dispatchers and ensure company systems and procedures are followed Bottom line accountability for assigned divisions Manage labor and material costs Support ASM and the development of technicians Deliver high level of customer service on a consistent basis Other related duties as assigned Qualifications Required Knowledge, Skills, and Abilities: Excellent interpersonal and communication skills, both written and oral Excellent interpersonal and supervisory skills Technical knowledge necessary to provide value to our technicians and customers Extremely high level of urgency to resolve problems Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership experience Excellent written and verbal communication skills Excellent computer proficiency Proficient in Microsoft office and Excel Ability to act with discretion, tact, and professionalism in all situations Ability to build rapport with clients Ability to focus on desired results Ability to adapt to very fast-paced environment and deadlines Proven track record in prior role Level personality with a drive for success Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines Strong attention to detail Organized, detailed and self-motivated Education and Experience: High school diploma or equivalent required Associate's Degree and/or Bachelor's Degree highly preferred 5+ years of field technical experience or equivalent business experience required 5+ years of related HVAC Industry or other service business experience required 1+ year of related Food Service equipment experience required May require Project Management experience in some locations Capital Project Manager experience highly preferred Physical requirements: Able to work in office environment Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer Continuously able to sit at a computer for up to 8 hours Able to alternate between sitting and standing, as needed throughout the day Occasionally able to lift up to 15 Continuously requires vision, hearing, twisting, and talking Occasionally requires pushing/pulling, bending, and crouching Rarely requires climbing Must be willing and able to travel up to 25% of the time

What you'll do atPosition Summary...What you'll do...Walmart is hiring Landscape Technicians!You will make an impact as a Landscape Technician by keeping landscapes attractive, clean, and well maintained. This includes moving lawns, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You must love working outdoors in different types of weather and enjoy physical labor. What you'll do: Landscaping! Which will include mowing, trimming, and pruning year-round. Perform ground maintenance on the parking lot, exterior building, and surrounding ground areas to provide a clean environment. Be part of a team of associates responsible for all aspects of the landscaping and exterior cleaning/ground maintenance Adhere to the highest standards of safety, security, and integrity ensuring compliance with corporate policies as well as local, federal, and state requirements.You'll sweep us off our feet if you...Understand the importance of Customer Service and have clear, transparent, and respectful communication. Have experience in landscaping, agriculture, general maintenance, or retail. Will drive personal accountability and use effective time management to achieve commitments. Can adapt to changing and competing demands using solid judgment to identify priorities. Believe in Servant Leadership and can work as a team to achieve goals.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Vocational or Technical Certification or 2 years' experience in Mechanical Maintenance, Facilities Maintenance, or Construction and/or related fieldPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Associates Degree or similar certification in Engineering, Maintenance, Construction Management, or related field, Certified Facilities Manager (CFM), Third-party management experienceProject Management - Project Management Professional - CertificationPrimary Location...207 S MEMORIAL DR, TULSA, OK 74112-2201, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Senior Patient Service Representative  (PSR) PSR (Referral Coordinator) provides services that enhance the quality of service to patients and referring providers. The Referral Coordinator performs tasks that enhance the communication process among all care providers and support staff of the practice. The Referral Coordinator will work in collaboration with our Patient Care teams to ensure a quick response to patients and referring providers. Designated PSR's are responsible for verifying and entering all incoming/outgoing referrals and authorizations into the practice management system. Essential Duties:    Ensures current and standardized referral policies and workflows Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety by prioritizing referrals by their urgency and addresses them in a timely manner. Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent to referred specialists. Initiates referral process and evaluates requirements for each referral per protocol. Identifies and utilizes community resources; establishes relationships with servicing providers and personnel. Be the system navigator and point of contact for patients and providers for any questions or rising concerns. Utilizes effective means to resolve conflict. Develops and implements systems as required by EMR functionality and/or regulatory agencies and software. Review details and expectations about the referral with patients. Answer incoming calls, direct/transfer calls, and provide information to patients. Provide information regarding appointments, testing, and other basic information to new and existing patients. Schedule, reschedule, and cancel appointments. Remind patients of scheduled appointments via mail or phone.   Qualifications: Required Education: High School Diploma or GED, AND:  12 months experience in a customer service role Working Conditions: Physical: Must be able to work in sitting position, use computer and answer telephone Environmental: Office Work Environment Knowledge, Skills & Abilities: Customer service Ability to communicate verbally and in writing Ability to resolve problems in a timely manner Proficient with Microsoft Office Suite(Word, Excel, and Outlook) Ability to multitask and meet deadlines Ability to maintain patient confidentiality Ability to enhance professional growth and development through in-service meeting and education programs Equal Employment Opportunity Statement:  The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides. Why You Belong at the University of Oklahoma: The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.  

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities, depending on the positionUp to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and ResponsibilitiesReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Generous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center. Key Responsibilities:Answers incoming phone calls from customers and assists call or routes call to appropriate person Maintains good customer relations and ensures that all calls meet Service Experts' standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls or booked, rescheduled or cancelled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Working with dispatch to improve accuracy in scheduling and speed of response Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

NOW HIRING FOR FOLLOWING LOCATIONS: Grapevine, Bedford, Euless, Fort Worth, Hurst, North Richland Hills, Saginaw, Keller We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, and become someone's tax hero!Join the team that is focused on being advocates for our clients, and getting them their maximum tax refund, faster, and with fewer associated fees. Stand out as friendly, attentive, and knowledgeable. Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.ResponsibilitiesPresents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer Answering client calls via our national call center routing system Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion Consults tax law reference materials to determine procedures for preparation of atypical returns Answers questions and provide future tax planning to clients Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns Researches tax related questions and issues, and responds to clients appropriately and within a timely manner Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness (i.e., client signatures) This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business Required QualificationsTop candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele High School Degree or equivalent 1+ years experience preferably in sales, service and tax preparation Good communication, interpersonal and customer services skills Basic knowledge of computer functions and math required Ability to lift a maximum of 25 lbs Strong attention to detail and accuracy Ability to work under pressure, in a fast-paced working environment Preferred CertificationsField Instructor, Remote Support or Call Center certified Enrolled Agent (EA) certification

Overview United Engines is Now Hiring a Diesel Service Manager at 7454 East 41st, Tulsa, OK 74145. Responsible for overall and daily management of service department operations and staff.Responsibilities Maintain a clean and safe work environment. Ensure proper safety training and standards are in place, and that safety policies and procedures are followed. Oversee the daily operations of the service department. Assure adequate manpower and supplies are available to complete work assignments. Resolve issues regarding parts or manpower shortages. Calculate full maintenance pricing for sales staff, including labor rates and preventative price quotes. Develop annual departmental budget. Monitor progress towards budgeted goals and implement cost controls or reductions as necessary. Monitor gross profit levels. Assess departmental performance regarding quality of work and customer satisfaction. Analyze warranty issues to identify areas for improvement. Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution. Develop marketing plans with sales and marketing departments to develop and increase service department business. Contact customers to generate additional business. Oversee review of in progress and completed jobs to verify scope of work completed appropriately and safely. Establish work standards and evaluate Service Department staff's performance. Identify, address, and implement employee development and training opportunities. Hire, counsel, and discharge Service Department staff as necessary. Qualifications Ability to organize and direct oneself and effectively supervise others. Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. Possessing the trait of being organized or following a systematic method of performing a task. Ability to convince a group of people to work toward a goal. Ability to utilize the available time to organize and complete work within given deadlines. Ability to communicate in writing clearly and concisely. Ability to find a solution for or to deal proactively with work-related problems. Ability to comprehend complex technical topics and specialized information. Ability to communicate effectively with others using the spoken word. Ability to take care of the customers’ needs while following company procedures. Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Computer Skills Proficient in Microsoft Office applications (Word, Excel, Outlook). Education/Experience: High School Diploma or General Education (GED) and four to ten years related experience. Bachelor’s Degree strongly preferred. Other Requirements Some college preferred. Prior experience in a shop and/or field service environment required. Prior experience in a customer service department required. Strong technical product knowledge required. Ability to utilize laptop computers and portable diagnostic tools required. Prior managerial experience required. Working Conditions: Office and shop environments. Shop environment may not have air conditioning.