Delivery Salary in Trenton, NJ

Note: This is an URGENT requirement that needs to be staffed immediately. Apply immediately if your have the relevant experience.Location: Candidates must be located in NJ or willing to relocate to NJ.Employment Type: Contract to Hire (CTH)Job Description:Embark on an exciting opportunity with a leading Global Supply Chain Organization, driving transformative changes in shipping infrastructure. As a pivotal team member, you will contribute to the automation of import and export control requirements, optimizing digital efficiencies at key manual capture points in each country. Join us in ensuring timely compliance and positioning our organization at the forefront of innovation.Responsibilities:* Facilitate the adoption of Azure DevOps (ADO) within teams, managing backlogs, and overseeing delivery over Program Increments (PI) or quarters.* Guide and support teams through each sprint event, ensuring optimal performance and adherence to agile principles.* Provide coaching to each key agile team role, fostering collaboration and a shared understanding of agile methodologies.* Tailor coaching strategies specific to the unique needs of each team, promoting continuous improvement.* Demonstrate a lean-agile mindset, influencing teams to embrace agile principles and practices.* Use strong analytical and problem-solving skills to help teams adopt Azure DevOps and agile practices.* Proactive mindset with the ability to drive change and innovation to help teams rapidly mature in practices.* Collaboratively approach and work closely with assigned cross-functional teams.Required Experience:* Minimum 5 years of technical agile coaching experience.* Proven experience in digital transformations, transitioning from waterfall to agile methodologies.* Proficient in CI/CD and Azure DevOps (ADO), with a track record of successful implementations.* Certified in SAFe (Scaled Agile Framework) and SPC (SAFe Program Consultant).* Demonstrated experience in coaching and leading multiple teams concurrently.* Exceptional verbal and written communication skills, with the ability to convey complex concepts in a clear and concise manner.* Experience with other agile frameworks and methodologies.* Continuous learner, staying updated on industry trends and best practices.Confirmation of employment is contingent upon successful completion of employment verification (e-verify), a drug test, and a background check.Trenton, NJ* Trenton, the capital of New Jersey, is a city with a deep historical heritage and a central location in the state. The city's downtown area features historic landmarks like the New Jersey State House and the Old Barracks Museum. The Delaware River waterfront provides scenic views and recreational opportunities. Trenton's cultural scene includes the Trenton City Museum and local theaters. The city's diverse neighborhoods offer a mix of residential and commercial spaces. With its proximity to major metropolitan areas, including Philadelphia and New York City, Trenton serves as a gateway to regional opportunities while maintaining its own unique character.

BGIS is currently seeking a Managing Director to join the team Remote, US. The Managing Director has overall accountability for assigned account(s) including ownership for overall client relationship, profit and loss, account management growth, service delivery and operational performance (Key Performance Indicators, Service Level Agreements and Governance) JOB RESPONSIBILTIES Business Portfolio Management & Profitability Ownership and accountability for achieving profitability targets through effective planning, leadership, operational, financial and risk management as well as implementation of process and technological improvements Directs account team and collaborate with relevant stakeholders in the continuous identification and implementation of best practices; review, refinement and/or development and implementation of processes, technologies and sustainable practices, leveraging self-perform wherever possible to achieve efficiency gains. Directs the implementation of related enhancements for the account. Directs the development, consolidation, implementation and management of budget for the account. Collaborates with product line leaders to ensure financial and operational targets are achieved Collaborates with shared services groups to drive operational support for service delivery Account Management Accountable for the development of the strategic account management plan, gaining client alignment and achieving the key objectives of the plan Continuously engages clients in discussions to understand and anticipate needs and identify additional services. Recommends and sells pull-through of additional services Develops, recommends, implements and directs the execution of strategic and account expansion plans to enable results including but not limited to business growth, achieving and enhancing performance Collaborates with relevant internal stakeholders to achieve growth objectives and implement additional services Provides quarterly value reporting to substantiate value creation to clients Provides value added recommendations, solutions and thought leadership to the client to enhance portfolio Business Development Accountable for business development for assigned account(s) Collaborates with relevant stakeholders on business pursuits. Contributes to proposal development, actively attends relevant events in order to establish market presence and contribute to brand awareness, networks to maintain awareness of potential opportunities among other activities to enable business acquisition and expansion Service Delivery Management Overall ownership for ensuring all client obligations are delivered and that all operational and financial metrics are achieved Accountable for ensuring that the manner in which the work is delivered complies with all requirements including but not limited to environmental, health and safety, and building standard requirements Collaborates with relevant stakeholders and leads the account team in the continuous identification, development and implementation of innovative solutions to continually deliver value to the client. Client Relationship Management Ownership and accountability for client relationship and for achieving client satisfaction objectives for the assigned account(s) Develops and maintains effective relationships with clients, managing client expectations and ensuring client satisfaction is achieved Acts as the focal point of escalation for issues pertaining to the assigned account(s) Position level of client representatives with whom this position typically interacts with are typically at the senior management and executive level Leads the renewal process with client and BGIS stakeholders People Leadership Accountable for employee-related function including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations Develop succession plans in partnership with the People and Culture team for all senior account team members KNOWLEDGE AND SKILLS University degree in business administration. MBA would be considered an asset More than 10 years of business portfolio management and account management work experience Exceptionally skilled at managing business portfolios along with exceptional business acumen Exceptionally skilled at account management Exceptionally skilled at client relationship management including those with client representatives at the executive management position level Exceptionally skilled at managing service delivery and meeting service delivery obligations Exceptionally skilled at communicating with, negotiating, influencing and persuading others to achieve desired outcomes including with individuals at the executive management position level A very high degree of client service orientation and sense of urgency Exceptionally skilled at leading and engaging a team of individuals Possesses a continuous improvement and quality mindset along with an exceptional desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client Known for providing creative thought leadership while also listening and engaging others to provide input in the shaping of that vision Exceptionally skilled at managing communication to satisfy the needs of and resolve issues with stakeholders Exceptionally skilled at managing conflict and gaining stakeholder trust to foster good relations Exceptionally skilled at adapting to new, different or changing requirements, quickly grasps new concepts, adapts and reflects on lessons learned. A very high degree of comfort with ambiguity. Exceptionally adept at analyzing, evaluating and defining problems and challenges, identifying alternatives and making timely decisions Exhibits a very high degree of comfort and maintains composure with audiences at all levels including those at the executive management position level. Adept at tailoring communication style and delivery to different audiences, and using effective listening skills to gain clarification from others Licenses and/or Professional Accreditation None required Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1

BGIS is currently seeking a Client Director, Project Delivery Services to join the team Remote, US. The Director, Project Delivery Services is responsible for leading multiple areas of the US Project Delivery Services Platform with emphasis on leveraging technology and successful transitions, driving quality results, engaging with business leaders, and building credibility with clients. The role handles both routine and mission-critical projects monitoring performance, resources, and processes. The Client Director, Project Delivery Services leads others positively exemplifying BGIS values. RESPONSIBILITIES People Leadership Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives supporting achievement of corporate goals. Establish and communicate performance standards. Identify required talent to successfully execute excellent client service and partner with talent team to source, select, on-board, and train team members. Provide mentoring, coaching and guidance to all team members. Review and document individual performance and track team accomplishments. Objectively recommend compensation adjustments. Demonstrate accountability for positive work environment, team member engagement, development and performance management. Lead by example to earn respect and trust of peers, team members, business leaders, and clients. Contribute to the completion of other key initiatives as assigned. Strategic Program Management & Delivery Direct strategic program management and overall program delivery for assigned client programs. Develop strategic plans, priorities, objectives and budget for assigned programs. Lead program execution. Accountable to ensure programs are delivered on-time, on-budget, within scope and in compliance with all regulatory, environmental, health and safety requirements. Guide development and execution of risk management plans, where required. Meet performance metrics for assigned programs. Provide strong leadership, guidance, coaching and support to the project management team in the continuous review, identification, development and implementation of processes and technological improvements to optimize program delivery. Profitability Demonstrate accountability to meet profitability targets through effective planning, leadership, operational, financial and risk management, and implementation of process and technological improvements for assigned programs. Collaborate with Finance team to ensure ongoing profitability. Contribute to development of product line strategy. Business Development Continuously engage clients in discussions to understand and anticipate needs, identify and recommend additional services. Develop and implements program expansion plans. Contribute to product line's growth by providing input to the development of client retention and acquisition strategies and plans. Collaborate with relevant stakeholders on business pursuits. Interface and partner with client business groups to identify opportunities for additional businesses. Contribute to proposal development. Attend relevant events in order to establish market presence and contribute to brand awareness. Network to maintain awareness of potential opportunities. Client Relationship Management Develop and maintain effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the executive and senior management level. Resolve escalated issues from project management team members, managing client expectations, and ensure client satisfaction. Engage clients continuously in discussions to understand and anticipate needs. Identify and recommend opportunities for additional businesses. Required Education, Knowledge, and Abilities Bachelor's Degree in Architecture, Engineering or similar studies, or equivalent work experience. Minimum 8 year performing job duties in a similar role with project and program management work experience including at least 5 years of managing a team. Fully developed strategic program management abilities. Excellent influencing, persuading, and negotiating with client representatives at the senior management to executive level. Skilled at building and managing relationships with client representatives and managing client expectations. Ability to manage vendor performance. Strong business financial management ability and financial acumen. Significant experience in meeting financial and business profitability objectives. Continuous improvement approach and quality mindset and desire to seek and incorporate innovative practices and technologies to deliver value to the client. Exceptionally skilled business management ability and business acumen. People leader skills to lead and engage a team of individuals. Proficiency in computer applications including Microsoft Office Suite including Microsoft Project, Excel, Outlook and ability to quickly learn new applications. Licenses and Certifications The following would be a plus for the position: Project Management Institute Accreditation Program Management Professional Accreditation LEED Certification Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a Business Analyst in Weehawken, NJ.Role description• Collect and classify VOC & VOE data from various sources such as surveys, focus groups, complaints reports, internal feedback tools, app store reviews, and more• Identify high-level key themes and opportunities across all data collected, leveraging quantitative and behavioral data to substantiate insights• Develop comprehensive reports summarizing VOC & VOE insights, key findings, and recommendations to be shared in various forums such as town halls, business management meetings, and quarterly readout sessions• Collaborate with partner teams across the organization to integrate VOC & VOE insights into their daily decision-making process and prioritization efforts• Define and deliver key end-to-end client journeys that create seamless, compliant, omni-channel banking and lending experiences• Lead journey mapping sessions with cross-functional stakeholders to validate current-state experiences and co-create future state experiences that deliver on client and employee needs• Leverage VOC & VOE data and collaborate closely with Adobe analytics and research teams to drive ongoing evaluation of the client and employee experience and uncover client pain points and moments that matter• Serve as a cross-functional leader to collaborate with agile delivery teams, business, and regulatory stakeholders to drive holistic, client & employee-centric journeys• Identify key competitors and conduct research to gather insights into the competitive landscape• Compile and present findings to inform strategic decision-making and identity opportunities for differentiation and improvement• Collaborate across banking functional teams to ensure ongoing alignment on design and delivery of new banking product offerings• Provide strategic support in go-to-market rollout efforts of new product offerings across banking & lending• Serve as a champion to ensure experience tenets are upheld across the firm, prioritizing optimal client and employee experiencesSkills & Requirements• Bachelor's degree required• 4+ years' experience in Wealth Management or Financial Services organization preferred• Strong analytical skills with the ability to interpret data, identify trends, and draw meaningful insights• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams• Experience with journey mapping methodologies and tools is preferred• Knowledge of competitive analysis technique and tools• Ability to work independently, as well as part of a team• Ability to effectively multi-task and deliver quality results within fast-paced project deliverable deadline• Proven ability to understand of business objectives, client needs, and data required to deliver on an optimized client experience• Experience working in an Agile framework preferredBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161077 - Brianna Lucarini

About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more thanseven million studentsprepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart (CK) expands the successful AP model to the career and technical education (CTE) space, by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit, and ultimately, power students' progress to in-demand jobs in high-growth sectors and choice-filled lives. We are in the nascent stages of building this program and have a start-up culture.About the OpportunityUnlocking opportunities for a wider range of students, especially in CTE, requires attentiveness to not only what is taught, but also how it is taught. To ensure students are successful in in-demand jobs and, ultimately, have choice-filled lives, we must prepare them with technical knowledge and the ability to apply their knowledge to solve problems in a work-based setting.As the Director of Career Kickstart Professional Learning, you will be a catalyst for change in expanding opportunities for students through teacher practice. In close collaboration with the Director of Career Kickstart Instruction and Training, you will play a critical role in developing and delivering Career Kickstart's pedagogical model and vision, the strategy to ensure all teachers are equipped to deliver CK courses in alignment to this vision, and building the suite of instructional resources for teachers and students to ensure every CK student leaves with the technical knowledge, professional skills, and applied learning experiences that give them the confidence and skills to be successful in an internship or apprenticeship in the pathway.Career Kickstart is a start-up within a large organization, College Board. You will be a part of the three-person Instruction Team within CK, a part of the larger CK team (approximately 15 people) and have the resources of the broader AP team to support you in your execution. In this role and in close collaboration with the Director of Career Kickstart Instruction and Training you will:Teacher Professional Learning (PL) - 35%Develop and execute a teacher PL program, inclusive of a week-long CK summer institute (CKSI) and through-year PL experiences, that ensure CK teachers (~1000 new teachers annually) are prepared to and supported in teaching CK pathway courses in alignment with CK's pedagogical model and vision. You will start by developing this for our first pathway: cybersecurity.Collaborate with CK's Market Adoption team to align teacher PL with state certification requirements to provide pathways for teachers to earn their CTE certification/credentialLead the creation and delivery of content in CK PL experiences (inclusive of asynchronous/synchronous and in-person/virtual opportunities)Facilitator Professional Learning (Train the Trainer) - 35%Recruit and onboard talent to facilitate high-quality CKSIs across the countryDevelop and execute an application process and retention strategy for CK PL facilitatorsDesign and develop a facilitator PL program to equip CK facilitators with the skills to successfully impact teacher practice in CK's PL offeringsInstructional Resource Development - 20%Collaborate with course leads to build and publish a suite lesson plans and other instructional resources that reflect CK's pedagogical vision and current discipline-specific best practicesConduct in-depth reviews of content developed by external creators to ensure alignment with CK's pedagogical model and visionEnsure coherence between the CK lesson plan suite and other instructional resources (including external curriculum provider offerings), teacher PL, and facilitator PL.Alignment and Cycles of Improvement - 10%Collaborate with course leads to ensure the content of course-specific teacher PL and facilitator PL is aligned with the corresponding course frameworks and industry/disciplinary practiceMaintain a deep understanding of the CTE landscape and best pedagogical practices and translate knowledge into Career Kickstart's program strategy and improvements related to teacher PL and instructional supportsEnsure all products are as fair, bias-free, and in alignment with CK/AP standards as possibleApply regular cycles of feedback from key stakeholders (e.g. teachers, schools/districts, students, etc.) to update and improve PL experiences for teachers, facilitator PL, and curricular resources (e.g. lesson plans, formative assessments, etc.)Support cross-functional teams and workstreams to ensure product/program delivers exceptional user experience to students, educators, and schoolsAbout YouYou have:A passion for and commitment to expanding educational opportunities for a diverse audience of students and teachers7+ years of relevant experience in CTE education, pedagogy, or teacher professional learning (including training the trainer)Demonstrated leadership or recognition in applying best pedagogical practices and an ability to translate knowledge into high-quality learning experiences for both teachers and studentsDemonstrated ability to design and implement high-quality teacher professional learningExperience with instructional coaching, instructional design, and content developmentProven ability to manage and/or launch new projectsHigh degree of personal ownership and accountability to consistently deliver results in a fast-paced and high-profile environmentComfort with ambiguity and entrepreneurial mindset and an ability to adapt and problem-solve when presented with new information, situations, or challengesNatural curiosity and a commitment to continuous learning and improvementStrong organizational and time management skills with a process-oriented mindsetStrong ability to make data-driven decisions to inform product strategy, development, and improvement cyclesExcellent interpersonal, collaborative, and communication skills; demonstrated ability to establish positive working relationships at all levels of the organizationExceptional communication skills that allow you to be clear, compelling, and persuasive across formats and audiencesThorough understanding of the CTE landscape and experience with career-focused education offerings (e.g., coursework, credentials) that are successfully adopted in K-12, including development processes, state/district needs, emerging technologies, go-to-market strategies, partnership integrations, etc. is preferredAbility to travel up to 10-12 times a yearYou are eligible to work in the US for any employerAbout Our CultureWe are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every team member can thrive, and systems and meeting structures where every voice is heardWe value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsRequirementsThis is a remote role, but residence in New York (where our central office is located) or one of our focus states - CO, TN, CA, TX or NC - is preferred.If you live in NYC, staff are asked to come into the office Tuesdays and WednesdaysWe are asking for all applications by April 15.Proficiency in Microsoft Word, Excel, and PowerPoint required.Background in K-12 education and/or Career and Technical Education is preferred, but not required.About Our ProcessApplication review will begin immediately and will continue until the position is filled.While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application processEEOC statementCollege Board is proud to be an equal opportunity employer. We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.#LI-REMOTE#LI-GG1

Technology Division, Cyber Security Operations Team100% Remote (working EST)About the Team:The Cyber Security Operations team is critical to the strategic foundation of our products, most notably the secure delivery of our new Digital SAT and AP programs. We are a highly motivated group of cyber security experts who take a proactive approach to ensuring a strong security posture. We partner across the organization to mature our Threat Management and Incident Response procedures and are constantly seeking and experimenting with new technologies. We are currently using a variety of cutting-edge tools that provide comprehensive cyber security operations for the College Board's critical infrastructure in support of the College Board's mission to connect students to college success and opportunity. College Board is committed to creating an inclusive environment where all team members feel valued, respected, and supported in their work. We welcome individuals from diverse backgrounds and experiences to join our team and contribute to our ongoing success.About the RoleThe College Board is seeking a Red Team Operator who will play a critical role in strengthening our cybersecurity infrastructure. This individual will validate the effectiveness of our security controls and detection logic through offensive security operations and collaborative purple teaming exercises. Leveraging their deep understanding of threat actors, they will simulate potential cyber threats across our systems while documenting their findings and methodologies. This will provide invaluable insights into vulnerabilities and serve as a roadmap for improving our security measures. The operator will also need to communicate these results effectively to various stakeholders within the organization, ensuring leadership is aware of the potential threats and can take appropriate action to mitigate them. This work is crucial to protecting the College Board from potential cyber-attacks and ensuring the safety of our data.In this role, you will:Conduct Offensive Cyber Security Operations: Execute covert operations to assess the organization's security posture and readiness against cyber threats.Perform Penetration Testing: Conduct comprehensive assessments of the Digital Exam Player, web applications, and other systems using both manual and automated testing techniques.Engage in Purple Teaming: Facilitate collaborative exercises with internal Incident Response and Threat Hunt teams to enhance the organization's defensive capabilities.Execute Multi-stage Attack Simulation: Coordinate with Red Team members to simulate attacks, including initial access, privilege escalation, lateral movement, and data exfiltration.Create Threat Mimicry: Mimic adversary tactics, techniques, and procedures (TTPs) to assess defensive capabilities and identify weaknesses.Conduct Security Control Evaluation: Evaluate the detection and response capabilities of security controls, such as SIEM, EDR, and network monitoring solutions.Investigate C2 Techniques: Research and integrate new C2 techniques and tools to evade detection and enhance operational capabilities. Monitor and analyze C2 traffic for anomalies and indicators of compromise (IOCs).Provide Technical Guidance: Provide technical expertise and guidance to the VTM team on building custom scanning signatures and techniques. Also, guide threat hunters on adversary behaviors, attack techniques, and IOCs.Contribute to Culture Building: Foster a culture of collaboration and continuous learning within all Cyber Operations teams.Stay abreast of emerging threats and vulnerabilities affecting web applications or endpoints and incorporate them into assessment methodologies.About you, you have:A bachelor's in computer science or equivalent work experience7 years in IT, with 3 years in offensive securityExperience in Red/Purple team exercises and penetration testingProficiency in C2 frameworks (e.g., Cobalt Strike) and PythonCertifications like CEH, OSCP, GWAPT, Sec+, or GIAC preferredFamiliarity with open-source/commercial offensive security tools, assembly languages (e.g., x86), and cloud-based attacker infrastructure deploymentStrong understanding of web application CWEs, OWASP Top 10, Threat Intelligence, and Threat ProfilingExperience with IDS/IPS, SIEM, network defense tools, DLP technologies, network security architecture, and enterprise anti-virus/malware solutionsAbility to maintain discretion and integrity at all timesOur Benefits & Compensation:College Board offers a strong compensation and benefits package that attracts top talent looking to make a difference in education. Our robust benefits package includes health, dental, and vision insurance, tuition assistance, paid time off, paid parental leave, retirement benefits with a generous matching program, and more. We reward performance through annual bonuses and provide opportunities for salary growth over time through base compensation increases, merit raises and promotions. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact.The salary range for a new employee in this position is$120,000 to $143,000.The salary offer of an individual candidate within this range is specific to their location and qualifications. Each salary offer is determined carefully using internal and external benchmarking and adjusting for the candidate's location. You will have an opportunity to discuss salary in more detail after you begin the application process. As a self-sustaining non-profit organization with global impact, College Board offers a job that matters, a team that cares, and a place to learn, innovate and thrive!About Us:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.Our high-performing engineers work with the latest technologies, so you will be constantly learning and sharpening your skills, enabling you to be industry-forward instead of left behind technologically.#LI-TheAcorn#LI-Remote

Vice President, Customer EngagementOperationsRemote, with hybrid options available in New York City or Reston, VAType: This is a full-time position About the TeamCollege Board's Operations division (130 ppl) aims to be a world class digital assessment delivery and customer engagement organization that supports millions of students and thousands of test centers, annually. Operations is also leading exciting work to advance customer experience through the use of innovative solutions, products and technology to enhance the delivery of digital assessments.The Customer Engagement department (65 ppl) is a combination of customer and technical support teams augmented by vendor operations, training and forecasting/planning to deliver all aspects of multi-channel support to our key constituents, including students, parents, educators, and our state partners representing approximately 2 million contacts per year.This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to provide a positive and effective overall customer experience.About the OpportunityYou'll direct our day-to-day customer engagement work and all aspects of customer support and service, plus guide customer experience strategy and vendor operations aswe aim to deliver a positive experience for each College Board customers. This position is responsible for the delivery of services and support for our wide range of customers, including educators, students, parents, states and districts. You will also be a key contributor to our Operations leadership team as we complete our transition to a digital testing operation. Ready to lead an extraordinary team? Keep reading!In this role, you will be required to excel at the following to deliver effective and positive customer experience and support through excellent service, innovations and operational enhancements:Strategic Leadership: Develop and execute the strategic vision and roadmap for Customer Engagement aligning with the overall College Board mission and Operations division priorities.Team Leadership: Provide strong leadership and direction to the Customer Engagement team, fostering a culture of collaboration, excellence, inclusion and customer-centricityOperational Excellence: Drive operational efficiency and effectiveness across all Operations customer-facing functions and large external vendors, optimizing processes, workflows, and systems to enhance customer satisfaction and drive business resultsCustomer Experience: Champion a customer-first approach throughout the organization, ensuring the delivery of exceptional experiences at every touchpoint of the customer journeyCross-functional Collaboration: Collaborate closely with Program, Product, Technology and Field leadership, as well as Communications and Marketing to ensure alignment on customer needs, product enhancements, and go-to-market strategiesPerformance Management: Define key performance metrics and benchmarks for Customer Engagement, regularly monitoring and analyzing performance data to drive continuous improvement and operational excellenceCustomer Advocacy: Leverage the voice of our external customers and establish the people, processes and data required to advocate for them through a focus on their needs, feedback, and challenges to influence program and product policy and communications.Talent Development: Recruit, develop, and retain top talent, providing coaching, mentorship, and growth opportunities to empower team members to reach their full potentialRisk Management: Identify potential risks and issues impacting customer satisfaction and experience and operational delivery, developing proactive mitigation strategies to address them effectivelySpecific Responsibilities include:Set Vision & Strategy (40%)Set the overarching vision and direction for customer engagement at College Board and ensure a strong customer experience that is differentiated based on customer needs and expectationsFoster a customer experience mindset and framework for processes, products and decision-makingWork closely with different stakeholders across the organization to provide a strong service to our customers by addressing the root of the problemDevelop a deep understanding of College Board's customer base to drive change initiatives, business strategy and technology enhancement programs that improve the support and success of customersDevelop, monitor, and report on critical measurements and metrics that drive high levels of customer satisfaction; define clear measurements of successSet a strategic vendor management and optimization strategy for a wide range of customer support models, with a focus on cost management and experienceProvide Team Leadership & Management (40%)Effectively manage a high-performing, remote team of 5-8 direct reports to ensure they are engaged and working effectively toward accomplishing goalsProvide the leadership necessary to deliver results across the teamBuild and drive a performance-based culture and actions to support an inclusive and engaged teamEstablish critical forecasting and planning capabilities and anticipate and manage work volumes and budgets based on data; responsible for managing a vendor budget of ~$30MEnhance the customer support vendor management functionDrive Continuous Improvement & Innovation (20%)Provide actionable intelligence and insights via thorough analysis and assessment of all escalation data that comes into the teamMake data-driven decisions on continuous improvement for our escalations programs based on that analysis and insightsFoster an innovative culture to explore technology, AI and other solutions to help drive efficiencies in support models and improve experience metrics.About YouYou have:15+ years of directly related experience in customer operations, customer experience, or customer service with 5+ years in an executive leadership positionDirect experience working in a customer service call center, either as an individual contributor or in a management capacityDeep understanding of industry best practices, trends, and technologies related to customer operations and supportA proven track record of developing, coaching, training, and retaining top talent with high levels of engagementThe ability to empower others and effectively delegate work with accountabilityProven track record of driving operational excellence and delivering exceptional customer experiencesExcellent communication, negotiation, and interpersonal skillsAbility to thrive in a fast-paced, high-stakes, and dynamic environment and lead through changeExceptional strategic thinking, analytical and planning skills - you can build a strategy, connect the dots, and build towards the futureExperience as a highly collaborative leader with ability to influence others and build strong relationships across internal and external stakeholdersThe ability to communicate effectively with product leads and technologists to meet and drive business requirementsExperience leading high-visibility projects from start to finish with measurable resultsFluency with data and confidence in making data-driven decisionsDemonstrated success managing complex customer escalationsA passion for education and the impact that educators have on studentsThe ability to travel, at least once a monthEligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and panel interview, finalist interview and reference checks. This is an approximately a 10 to 12-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $176,000 to $260,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1

Operations Coordinator (Assistant Director, Division Operations and Strategic Initiatives)College Board - Operations DivisionThis is a full-time and remote position.About the TeamThe Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Division Operations and Strategic Initiatives, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care.The Division Operations and Strategic Initiatives is a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results.About the OpportunityAs our Operations Coordinator (Assistant Director, Division Operations & Strategic Initiatives), you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Division Operations and Strategic Initiatives.What you'll doAdministrative Support (70%)Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient mannerProvide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logisticsOrganize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the eventMaintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessaryWork cross-functionally with other Executive Assistants to coordinate meetings, events and agendasStrategic Initiatives Project Management (30%)Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual)Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or proceduresCoordinate division-wide communications including developing and managing the monthly Ops newsletterEstablish structures/processes to support, monitor, track progress, and communicate initiative status for the critical details of key deliverables including due date, goals, milestones, task details, and key performance metrics across the full portfolio of strategic initiatives.About youYou have...2-3 years of administrative experience preferably in project management, people operations, and/or supporting a senior leader in an executive assistant capacity Excellent organizational and planning skills, including attention to detail plus accuracy and the ability to effectively handle multiple tasks and/or deliverables simultaneouslyOutstanding oral and written communication skills including proofreading and an ability to curate content for a wide variety of audiencesSystems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeStrong Microsoft Office skills (Outlook, Excel, PowerPoint, OneNote and Teams) and using Internet applicationsProven ability to tightly manage calendars, schedule meetings/interviews, and communicate with relevant partiesYou work well under pressure and value and seek out feedbackA customer service mindset and a strong desire to influence and motivate othersStrong relationship building skills especially across teamsYou are trustworthy and have excellent judgementWillingness and ability to travel approximately once per quarterBachelor's degree and/or background in K-12 education, higher education, or education products is preferred but not requiredYou must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

Position Overview: Our esteemed client is seeking a Senior IT Delivery Manager for their operations based in Troy, MI. This pivotal role involves senior-level management of workstreams and projects, requiring adept oversight of multiple programs and large-scale initiatives. Responsibilities: Facilitate the smooth initiation of projects in alignment with stakeholder preferences.Manage project funding effectively.Oversee vendor relationships and financial tracking. Required Skills/Experience: Proven experience in vendor management and financial oversight.Familiarity with DevOps practices, Microsoft GitHub, and similar tools is advantageous.Extensive background in program management, overseeing multiple projects and project managers.Demonstrated ability to shepherd development projects from inception to successful implementation.Strong project management acumen, capable of multitasking and handling multiple projects in a cross-functional setting.Proficient in Agile and Waterfall methodologies for project delivery.Thorough understanding of the software development lifecycle, encompassing requirement gathering, analysis/design, development technologies, testing methodologies, and deployment management.Skilled in generating comprehensive documentation for moderate-sized projects.Ability to coordinate cross-functional teams to achieve project objectives.Aptitude for interpreting customer business needs and translating them into actionable requirements.Effective communication skills, both verbally and in technical writing, suitable for diverse organizational levels.Collaborative mindset with strong interpersonal skills across all management tiers.Ability to prioritize tasks effectively, balancing project responsibilities and ongoing support duties.Capacity to influence stakeholders outside direct control and coordinate effectively with technical managers, business managers, subject matter experts, and customers.Basic financial analysis skills and familiarity with financial reporting tools are advantageous.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

Position Overview: As the Vice President of Clinical Operations, you will play a pivotal role in driving our client's clinical programs forward. You will be responsible for overseeing all aspects of clinical operations, from Phase I through Phase III trials. Your expertise in building and leading high-performing teams, coupled with your strategic oversight of CROs and project management skills, will be instrumental in ensuring the success of the clinical programs.Key Responsibilities:Provide strategic leadership and direction for all clinical operations activities, including trial planning, execution, and oversight.Build and manage a talented team of clinical operations professionals, fostering a culture of excellence, collaboration, and innovation.Establish and maintain effective partnerships with CROs and other external vendors to ensure timely and high-quality delivery of clinical studies.Develop and implement robust processes and systems to optimize trial efficiency and quality while ensuring compliance with regulatory requirements.Drive continuous improvement initiatives to enhance the effectiveness and efficiency of clinical operations activities.Qualifications:Bachelor's degree in a relevant scientific discipline; advanced degree preferred.Minimum of 10 years of experience in clinical operations within the pharmaceutical or biotech industry, with specific expertise in rare diseases.Proven track record of successfully leading clinical operations teams through all phases of clinical development.Strong understanding of GCP regulations and industry best practices related to clinical trial conduct.Excellent communication, leadership, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and external partners.Location: This position is based in New Jersey (3x a week on-site)Join Us: If you are a visionary leader with a passion for advancing rare disease treatments and a track record of success in clinical operations, we invite you to apply for this exciting opportunity. Join us in our mission to transform the lives of patients and families affected by rare diseases.To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to hearing from you!