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International Commercial Insurance Risk Analyst, Corporate Risk, Global Risk Management and Claims
Amazon, Austin, TX, US
DESCRIPTIONAmazon’s Global Risk Management and Claims (GRMC) team is seeking a highly skilled and motivated International Risk Analyst to join the corporate risk team. This role will work with the International Risk Manager assisting the development and management of a variety of Amazon’s global programs. These programs include International Casualty, Directors & Officers, Medical Liability, FinPro, Trade Credit, and other insurance programs. Our team’s role is critical to ensuring Amazon’s risk transfer practices are meeting compulsory insurance obligations as well as the evaluating and understanding of emerging risks globally. The ideal candidate will possess a deep understanding of commercial insurance placements and structures applicable to multinational corporations, as well as, risk management and compliance frameworks, coupled with exceptional planning and critical thinking skillsets.Key job responsibilitiesDuties include, but are not limited to, the following:- Manage premium payment processes and administration with brokers and carriers- Assist with management of carrier accounts in the vendor management system- Identify, communicate, and champion process improvement opportunities- Assist Risk Manager with risk assessments and mitigation- Collect, evaluate, collate, and prepare for submission all exposure data, information, legal documents, etc. that is needed for program renewals and new coverage placements, audits, forecasting and allocation purposes- Assist in developing business proposals and case studies for presentation to senior leaders- Manage administration around insurance policies and forms, reinsurance contracts, and vendor contracts- Draft all necessary documentation related to obtaining approvals for renewals and new placements- Assist Risk Manager in drafting of any white papers required to support programs- Work with brokers on smaller placements to determine appropriate carrier options to choose- Conduct contract reviews recommending insurance requirements in alignment with Amazon risk tolerance levels and insurance program; this includes working with internal contract owners to deliver suggested revisions and direct consultation with external partners as needed- Oversee insurance coordination activities related to mergers and acquisitions - Partner with international claims and internal business stakeholders on insurance program changes, retentions, and exposures- Provide risk consultation on contractual risk transfer techniques in addition to insurance specific provisions and assist in evaluating risk of new programs to determine necessity for new placements or determining if coverage is already a part of existing programs- Manage updates to language on various internal sites related to methods for requesting certificates, how to obtain contract reviews, and basic coverage information- Manage input of necessary data points into various internal data analytics systems, including the Risk Management Information System (RMIS) for managing exposures and policies- Work collaboratively with the Risk Managers and Analysts of the broader corporate risk related to areas of overlap of coverage and provide backup as needed- Provide risk management consultation and guidance to internal customers- Assist Risk Manager on collection and review of necessary legal documents and exposure information for insurance placements, renewals, audits, forecasting, and allocation purposes- Training new team members across the broader Corporate Risk team- Ability to travel A day in the lifeReporting to a Risk Manager within GRMC’s Corporate Risk team, this position will join a technical risk team that is responsible for assessing, mitigating, and managing Amazon’s global insurance programs. The successful candidate is a strong team player and comfortable working in a dynamic and fast-paced environment.The Risk Analyst supports insurance program management, global contract review, implements risk management solutions for new and existing business initiatives, and has ownership of the management of certain programs and policies. The Risk Analyst will work with a network of internal business teams including operations, finance, and legal as well as external partners to scale department and program support.About the teamInternational Risk is one of 4 teams in the larger corporate risk team. These teams report to the Director of Risk Management which includes claims. Corporate risk and claims are part of the larger Global Risk Management and Claims (GRMC) organization within Treasury.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | Nashville, TN, USA | New York, NY, USA | Seattle, WA, USABASIC QUALIFICATIONS- 3+ years of demonstrated knowledge with large commercial liability, property, directors & officers, fiduciary, crime, trade credit, and other corporate risk management insurance programs including placement and management, brokerage, insurance consulting, and contract reviews- BA/BS degree in Risk Management, Business, Finance, or another quantitative field- Advanced computer skills (including Word, Excel, and PowerPoint) and data analytic capabilities.PREFERRED QUALIFICATIONS- MBA and/or Professional certification (CPCU/ARM)- Interpersonal and communication skills, with ability to professionally communicate both verbally and in writing with employees and outside partners- Effective multi-tasking skills and ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing and often ambiguous environment where priorities are constantly changing - Knowledge of international insurance program experience- Knowledge of a variety of corporate alternative risk transfer and risk financing options including the use of captives- Project management skills- Highly analytical, including use of RMIS and computer modeling, with ability to use data to drive desired results and support intelligent risk taking- Ability to develop and foster strategic relationships and partner with business operations- Understanding of and ability to navigate global insurance regulations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Insurance Audit Senior Manager
Baker Tilly, Frisco
OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. ResponsibilitiesAre you interested in joining one of the fastest growing public accounting firms?Would you like the ability to focus on one industry sector and further become an expert for your clients?If yes, consider joining Baker Tilly (BT) as an Insurance Audit Senior Manager! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if:You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serveYou can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challengesYou want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!)You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrowWhat you will do:Be a trusted member of the engagement team providing various assurance and consulting services to industry specific clients, positively impacting their financial statements, profitability, and business operations through:Proactively engaging with your clients throughout the year to understand business goals and challengesDeveloping and implementing appropriate testing to assess deficiencies of internal controls and make recommendations for improvementManaging all fieldwork to ensure quality service and timely delivery of resultsPlaying an active role in providing valuable financial statement guidance and business recommendations based upon various testing performed and information gatheredDelivering business insight through thoughtful review, analysis, and discussionManage client engagement staffing, billings/collections, and ensure client profitability targets are metUtilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenueInvest in your professional development individually and through participation in firm wide learning and development programsSupport the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goalsEnjoy friendships, social activities and team outings that encourage a work-life balanceQualificationsBachelor's degree in accounting required, masters or advanced degree desirableCPA requiredEight (8)+ years' experience providing financial statement auditing services in a professional services firm desiredFive (5)+ years' of supervisory experience, mentoring and counseling associates desiredDemonstrated management, analytical, organization, interpersonal, project management, communication skillsAbility to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.Eligibility to work in the U.S. without sponsorship preferredAdditional InformationFor California, Colorado, New York and Washington, the compensation range for this role is $119,070 to $252,370. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. #LI-
Insurance Audit Manager
Baker Tilly, Frisco
OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly US, LLP, employee e-mail accounts are considered property of Baker Tilly US, LLP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly US, LLP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. ResponsibilitiesAre you interested in joining one of the fastest growing public accounting firms?Would you like the ability to focus on one industry sector and further become an expert for your clients?If yes, consider joining Baker Tilly (BT) as an Insurance Audit Manager! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if:You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serveYou can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challengesYou want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!)You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrowWhat you will do:Be a trusted member of the engagement team providing various assurance and consulting services to industry specific clients, positively impacting their financial statements, profitability, and business operations through:Proactively engaging with your clients throughout the year to understand business goals and challengesImplementing appropriate testing to assess deficiencies of internal controls and make recommendations for improvementManaging all fieldwork to ensure quality service and timely delivery of resultsPlaying an active role in providing valuable financial statement guidance and business recommendations based upon various testing performed and information gatheredDelivering business insight through thoughtful review, analysis, and discussionAssist with managing client engagement staffing, billings/collections, and ensure client profitability targets are metUtilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and the communityInvest in your professional development individually and through participation in firm wide learning and development programsSupport the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goalsQualificationsBachelor's degree in accounting required, Masters or advanced degree desiredCPA requiredFive (5)+ years' experience providing financial statement auditing services in a professional services firm desiredTwo (2)+ years' of supervisory experience, mentoring and counseling associates desiredDemonstrated management, analytical, organization, interpersonal, project management, communication skillsAbility to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.Highly developed software and Microsoft Suite skillsEligibility to work in the U.S. without sponsorship preferredAdditional Information#LI-HP1For California, Colorado, New York and Washington, the compensation range for this role is $86,220 to $182,770. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. #LI-
Insurance Implementation & Service Specialist
ADP, El Paso
ADP is hiring an Insurance Implementation Services Specialist. The Insurance Implementation Services Specialist acts as the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of clients to the Client Service team.At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?Client Support at ADP. It's all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.RESPONSIBILITIES:Receives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.Makes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.Reviews employee and client information, policy information and payroll information prior to contacting the client.Classifies employees & owners/officers in all applicable systems to ensure accurate premium deductions.Being available to take client calls and answer clients' questions and requests.Ensures that client receives Pay-by-Pay report, if applicable.Reviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.Services client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.Turns client over to Client Services.Records all interactions in Vision to ensure a smooth transition to Client Services team.Works closely with Insurance Carriers to ensure accuracy of all information.Maintains a positive and open business partnership with Sales Associates.Continually updates sales associates and sales managers on issues that may arise to seek an effective solution.Keeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.QUALIFICAITONS REQUIRED:Bachelor's degree required or in progress
Insurance Case Manager (North Austin)
Roth Staffing Companies, Austin
Job SummaryThe Case Manager is in control of all pending Annuity and Life new business as assigned through case work flow. Case Managers also owns the customer experience from submission of application to the issue of business to an active status. This position reports to the New Business Case Manager Supervisor and will be responsible for reviewing and processing all new business cases received in the National Western Life New Business department.Essential Functions* This position is responsible for reviewing and processing new applications for Annuity and Life insurance ensuring applications meet technical, legal and underwriting/suitability preliminary guidelines* Exceptional customer service with the mindset of going above and beyond for every client interaction.* Handles escalated phone calls from Agents/ clients regarding any issues or inquiries of cases assigned* Establishes and maintains a strong working relationships with the agents of the assigned cases, requiring efficient and timely communication* Follows all applicable compliance procedures for processing when reviewing cases, including federal anti-money laundering guidelines and IRS cash reporting requirements* Recodes corrections on policies entered incorrectly* Be the subject matter expert of the New Business cases assigned and processed by the case manager and answers case and new business process questions.* Must have keen ability to identify potential case hurdles, anticipate next steps and direct/redirect the customer/case towards a successful conclusion* Although role will be responsible for a specific book of business, we will work in a team environment, supporting each other with the goal to shepherd all New Business cases through the finalization in a timely, accurate and customer focused manner.* Responsible for reviewing and processing application based on Insurance History results* Reviews and processes Top sheets for accuracy* Processes NAIC Replacements within compliance guidelines for all In Good Order (IGO) applications* Reviews ESP Telephone interview to accurately process and prepare for Underwriter Review* Reports MIB results before and after Underwriting Decision* Reviews Suitability Questionnaire and Suitability Decision to ensure all updated requirements are accurately processed and completed by the suitability team in order to issue the policy.* Reviews Underwriting decision to ensure all updated requirements and amendments are accurately processed and completed by the underwriting team in order to issue the policy.* Cancels pending policies and processes cancellation letter in Encorr, via AWD* Applies various forms of payment checks, credit cards, preauthorized checks and wire transfers.* Follows all applicable compliance procedures for processing such payments, including federal anti-money laundering guidelines and IRS cash reporting requirements* Handles Delivery Receipt processing and follow up procedures* Updates Instruction Manuals* Provides back up assistance to other staff members in varying areas as needed* Performs other duties as assignedKnowledge, Skills & Abilities* Intermediate skill in Microsoft Office, proficient in basic computer skills including 10-key and typing; and ability to quickly learn and adapt to multiple software applications* Strong communication and customer service skills* Willing to take initiative, exhibit creative thinking and take ownership of cases* Self-starter attitude and strong desire to provide excellent results* Knowledge of IRS tax free exchanges and transfer rules preferred* Ability to work well with others in a team environment* Strong telephone skills and customer service* Detail orientedAll qualified applicants will re
Insurance Implementation & Service Specialist - Property & Casualty
ADP, El Paso
ADP is hiring an Insurance Implementation Services Specialist. The Insurance Implementation Services Specialist acts as the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of clients to the Client Service team.At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Service Excellence is a core value at ADP. Through our own in-house, nationally licensed insurance agency -- Automatic Data Processing Insurance Agency, Inc. -- we provide Insurance-related solutions to more than 50,000 ADP clients helping them protect their businesses and their employees. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?Client Support at ADP. It's all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES:Receives and reviews the sales order, policy information and client information for completeness and notifies sales of any outstanding issues/items.Makes welcome call to the client to establish a relationship with the client, sets and reinforces expectations, confirms information and discusses any questions the client may have.Reviews employee and client information, policy information and payroll information prior to contacting the client.Classifies employees & owners/officers in all applicable systems to ensure accurate premium deductions.Being available to take client calls and answer clients' questions and requests.Ensures that client receives Pay-by-Pay report, if applicable.Reviews and confirms all information with client to ensure understanding, accuracy, and satisfaction.Services client through first premium impound, resolving all issues and ensuring all features have started prior to turnover to Client Services.Turns client over to Client Services.Records all interactions in Vision to ensure a smooth transition to Client Services team.Works closely with Insurance Carriers to ensure accuracy of all information.Maintains a positive and open business partnership with Sales Associates.Continually updates sales associates and sales managers on issues that may arise to seek an effective solution.Keeps up to date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc. Participates in training programs to enhance client service skills.QUALIFICAITONS REQUIRED:Bachelor's degree required or in progress
Financial & Insurance Specialist Trainee
#BEMEGA Mentors, Dallas, TX, US
FINANCIAL & INSURANCE SPECIALISTREAD THIS ENTIRE POST THEN APPLYOur team at #BEMEGA is GROWING and we have 3 positions open for new associates.Full training in class and in the field with customers provided.Sales or Customer Service experience requiredThis is a Commission Only positionYOU MUST BE WILLING TO OBTAIN A PROFESSIONAL DESIGNATION AS A FINANCIAL & INSURANCE REPRESENTATIVEWe specialize in hiring great talent and leading them to multi six figure incomes and have been successfully building & launching top performing sales teams for over 20 years.#BEMEGA Is currently expanding our Financial Agent & Insurance Team. We are looking for people with the following qualities;1. Excited about personal and professional growth.2. A students mindset and a great attitude.3. Great work ethic and ability to dedicate TIME to serving customers.#BEMEGA My FriendDustin PritchardPOSITION SUMMARYAs a team member with #BEMEGA, you'll be an integral member of a team that helps clients reach their financial goals. You'll need to be professional and friendly when providing services as you assemble a plan that works for your clients. You'll offer your clients high-quality expert advice.You'll own your book of business from day one and work towards reaching promotions based on personal production while building a team.RESPONSIBILITIESProvide clients with a consultation to determine their current financial situation, including following through on client requests, anticipating client needs, and providing end-to-end guidance.Based on their individualized needs analysis, the financial associate prepares recommendations for customized financial solutions to current and potential customers.- Help clients identify risk and manage it appropriately, by understanding the latest developments in the financial world and sharing with client’s information that can help them make informed decisions.- Complies with all the company's risk and regulatory standards, policies, and controls.REQUIRED SKILLS- You can think creatively and solve problems in a fast-paced environment.- You have excellent problem-solving and analytical skills, including the ability to make sound judgments based on available data and information.- You establish relationships with new and existing clients, gaining insights into their unique needs through conversations, establishing trusting rapport that leads to long-term business partnerships.- You must have integrity.- You are caring, reliable, and have a servant attitude.- You are a listener and an effective communicator.- You are both generous and humble.- You are ambitious with the qualities of a teacher.- You are dedicated and passionate.- You are a visionary and a mover.- You possess a positive outlook and are relatable.- You maintain a clean and professional appearance.- You have reliable transportation.- You are looking for a fresh start with a company that makes a REAL difference.- Our associates need to be self-directed, hardworking individuals.- You are a quick learner, wanting to provide the absolute best to your clients and can go to them for the most personalized and convenient service.(This is not a salary-based position)If this resonates with you, apply and we will set up an interview.#BEMEGA My Friend,Dustin PritchardExecutive Mentor
Insurance Relationship Consultant - Property & Casualty
ADP, El Paso
ADP is hiring a Relationship Consultant I. In this position, you will work with a team of client management experts to ensure client satisfaction. From proactive outreach to product escalations, you will act as a liaison with our clients, enhancing the relationship, building trust and securing a long-term relationship. Unlock Your Career Potential: Relationship Management at ADP. Relationships matter. That's why at ADP, one of the world's largest providers of workforce solutions, we have an entire team dedicated to developing and enhancing our client relationships. From day one, we start by taking the time to understand our clients' business and their unique needs. From there we work to build and maintain a high level of trust that drives satisfaction levels unheard of in our industry. Do you have a passion for working directly with clients to maximize their success? If so, we have the role for you. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES:Develop strong, positive relationships with clients by providing strategic support of their initiativesBuild and enhance business partnerships by building trust with key client decision makersMaintain effective client relationships by ensuring product and service offerings are in line with client expectationsApply industry and practitioner knowledge to understand and support client business objectivesMaximize client retention by working with clients and ADP management to resolve any issues that arise and are in our controlAct as a liaison between client and ADP, collaborating with other ADP teams including Product Management, Implementation, Sales and moreConduct frequent proactive calls to ensure optimal performance is met along with periodic field reviewsMentor less experienced Relationship ManagersProvide assistance related to reporting, evaluations, trend analysis, education and moreIdentify new service and product opportunities and coordinate with SalesPerform other related duties as assignedQUALIFICATIONS REQUIRED:At least 5 years of experience in a professional services, implementation, client services, sales, human resources or payroll/finance environment
REMOTE - Insurance Authorization Verification Specialist III (Rev Cycle)
UTHealth, Houston
What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.This position is fully REMOTE!Must be located in Texas.Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus: 100% paid medical premiums for our full-time employees Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year) The longer you stay, the more vacation you'll accrue! Longevity Pay (Monthly payments after two years of service) Build your future with our awesome retirement/pension plan! We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as... Free financial and legal counseling Free mental health counseling services Gym membership discounts and access to wellness programs Other employee discounts including entertainment, car rentals, cell phones, etc. Resources for child and elder care Plus many more! Position Summary:Works to achieve team and departmental goals by serving as a team lead for the Insurance Verification team responsible for verifying insurance policy benefit information and obtaining Authorization / Precertification, prior to the patient's visit or scheduled admission, or immediately following admission. Identifies problems and ensures that the insurance is accurate on the patient account. Assures insurance information and appropriate referrals have been completely and accurately obtained.Position Key Accountabilities: Verifies insurance policy benefits for new and returning patients with carriers and employers. Assures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues. Identifies complex special policy clauses or pre-existing conditions and verifies effective date of policies. Mentors and serves as a resource for less experienced staff. Educates patients and families on insurance issues. Communicates patient's fiscal responsibility in a professional manner. Ensures that accurate notification of patient's insurance coverage, authorizations, or status is provided to all involved work units and departments. Identifies all patients without third party financial benefits and directs them for financial counseling according to Financial Counseling and Revenue Cycle policies and procedures. Receives and reviews UT-H Health Science Center' Managed Care contracts to understand the contract provisions. Interprets managed care contracts for insurance coverage. Provides support to Revenue Cycle work units and other work units as assigned. Performs other duties as assigned. Certification/Skills:Excellent communication skills, both oral and written.Understanding of MS Office applications with an emphasis in Excel. Good math and basic clerical skills.Proven ability to effectively problem solve.Must have skill in establishing and maintaining effective working relationships with other employees, patients, governmental and commercial payer representatives.Minimum Education:High school or equivalent required. Graduate from a vocational business school in job related field or an Associate's Degree preferred.Minimum Experience:Five (5) years medical office experience required with good understanding of third party reimbursement procedures. Must have experience in working with various insurance companies including both governmental and commercial insurance plans.Physical Requirements:Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.Security Sensitive:This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215Residency Requirement:Employees must permanently reside and work in the State of Texas.
Life Insurance System Analyst - Hybrid Position
Optimum Life Reinsurance (United States), Dallas
The Role and ResponsibilitiesAbout This RoleThis role is at the heart of insurance policy administration. A highly visible position in the organization that enables policies to be processed according to the terms of the client agreements, also known as "treaties", and according to the risk distribution specified in the agreements. You'll become a subject matter expert on how the administration system handles each product configuration for our world-wide insurance clients. You will be hands-on in the technical set up of products, benefits, features, rates and more. You'll be a key contributor for new client and new product implementation.Specific ResponsibilitiesLife Insurance System Analyst will work with manager and team members to perform system setup duties and technical coordination duties as outlined below. This role works closely with other departments to gather pertinent information needed for the completion of tasks. Assists in the day-to-day responsibilities related to the successful completion of policy extensions. System Treaty Administration: Analyze quote and accurately interpret legal treaty requirements to create and/or revise system treaties including the mapping of insurance plans and the setup of products in the administration system to ensure accurate processing.Participate in testing the accuracy of the system treaties.Document and explain product features within the administration system so that it is easily understood by users of the administration system across the company.Promptly address internal client's questions/issues related to system treaty requirements, adhering to any established time service requirements.Assist in researching and problem-solving administration processing issues related to system treaty setup.Complete system treaty assignment logs, ensuring timely and accurate entries for internal audit.Electronic File Processing:Assist in developing IT requirements for new and existing file automation. Test and validate the automation to ensure accurate implementation. Communicates data requirements with internal clients. Review technical procedure documentation for creating and maintaining automated processing.Verify integrity of external client data comparing it to reinsurance source documents.Extension Support:Support the processing of extensions by coding the necessary system treaty elements.Validate extensions processed. Administration Department Support: Support the Organization & Account definitions in the administration system to ensure accuracy and consistency with the Legal Treaty department.Assist with other Administration Division duties as needed or assignedEducation And Work Experience:Associates degree or equivalent work experience.LOMA certification AMLI and ARA preferred2-3 years of relevant office experienceAdvanced Microsoft Office skills.Competencies:Analytical, with strong technical skills and ability to apply logic and reasoning.Capable of managing diverse requests from various sources while maintaining quality results.Strong organizational and follow up skills. At ease managing large Microsoft Excel files, scripting, validation and automation.Comfortable with interacting & communicating with all levels of internal business partners.Strong organizational and follow up skills.