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Real Estate Salary in Tempe, AZ

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Client Accountant
Cushman & Wakefield, Tempe
Job Title Client Accountant Job Description Summary Responsible for the performance of cash and accrual management functions, general ledger accounting, and financial reporting. Use established accounting principles to work under limited supervision and to consistently produce a high quality and accurate work product. Job Description Job Description:• Perform Full Cycle Accounting to include analysis of accounts or accounting transactions. Prepare and assist with cash management, AP and AR, Accruals and reconciliations. Prioritize and maintain organization of a high-volume workload for multiple clients.• Prepare comprehensive financial reporting packages timely and accurately in accordance with internal controls and client requirements; Includes prioritizing and maintaining high volume workload and productivity standards for multiple clients.• Apply appropriate procedures for preparation of accounting records, research of transactions and reporting.• Prepare and review fixed asset ledgers to ensure items are properly capitalized and depreciated based on owner requirements; Calculate and record straight-line rent based on client preferences.• Apply the financial policies and procedures of the company and bring inconsistencies and problems to the attention of management.• Research, analyze and effectively communicate basic accounting issues and escalate appropriately. Effectively communicate and collaborate with clients and property management in a timely manner.• Comply and assist with internal and external audits by providing appropriate documentation and information as requested.• Perform other related duties as required or requested. Education/Experience/Training: • College degree in Finance or Accounting preferred.Work Experience:• Requires some experience, but less than one year or equivalent combination of education and experience.• Specialized Knowledge/Skills - Prior experience with accounting or database software packages preferred; Basic knowledge of commercial real estate preferred; Proficient in MS Office.Competencies:• Analytical• Attention to Detail• Communication - Oral & Written• Customer/Client Focus• Financial Management• Organizational• Time ManagementCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Investment Associate
Culdesac, Tempe, AZ, US
Remote Or In-Person (Tempe) / Real Estate / Full Time / RemoteWho We AreCuldesac is a real estate and technology startup that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $200 million mixed-use neighborhood development for 1,000 residents that opened in 2023. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.Read more about our vision, our product, and how we are changing how people live, work, and move:Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times'People are happier in a walkable neighborhood': the US community that banned cars by The GuardianNew Arizona Development Bans Residents From Bringing Cars - WSJ by Wall Street Journal11 rules for buying an ebike, and the 11 ebikes to buy now by Ryan Johnson (CEO & Founder)We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised a $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Lennar (LenX), Zigg Capital, Initialized Capital, Byers Capital, and Y Combinator.The RoleAs an Investment Associate at Culdesac, you will help drive data-driven decisions by maintaining and building upon our financial infrastructure and investment processes as we scale the company. You will be a key part of our real estate strategy by helping in the analysis of existing and potential locations and related outreach, design, and planning.The RequirementsWhile this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. We expect most to need at least 2 years of related commercial real estate experience or 4 years of financial analyst experience in the industry to fulfill this position.Experience in conducting due diligence on land acquisition opportunities and strong experience in creating and maintaining custom pro-forma underwriting models.Experience in organizing the preparation and review of quarterly financial statements and annual property operating budgets and business plans, including review of market analysis, real estate tax forecast, and disposition strategy.Experience preparing and reviewing recurring investor, partner, and/or lender financial reports and communications. This includes supporting the preparation and creation of quarterly board documents, presentations, and pitch deck materials on Culdesac projects for partners and local stakeholders.Able to monitor cash flow, distributions and returns of existing projects. Ensure adherence to operating and capital budgets and business plans and effectively identify and communicate changes, variances, or concerns.Ensure assets are operating in a manner consistent with management agreements, joint-venture operating agreements, loan documents, etc.Comfortable establishing and meeting critical timelines and deadlines for tasks and activities related to capital raise or transactions. Identify and effectively address issues or problems that could otherwise adversely affect closing capital.LocationsWe are headquartered in Tempe, AZ, and our office is located in the heart of downtown Tempe. We encourage employees to visit and work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. We also have remote positions, and we work hard to create a first-class, remote-friendly environment.Benefits & PerksBenefits Package - Includes options for medical, dental, and vision.Family Planning BenefitsParental Leave - Up to 12 weeks paid time off for qualifying events.401K Savings️ Work From Home Stipend - Up to $500 for equipment paid by the company.Co-Working Stipend - $100 per month paid by Culdesac for space intended for work productivity directly related to Culdesac business (e.g., co-working space pass for the day). Remote employees only.Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (e.g., e-bike, e-scooter, micro-mobility accessories).Car-Free Commuter Stipend - $200 per month paid by Culdesac. Tempe employees only.Our ValuesAs sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Private vehicles and roads limited and dictated development decisions and urbanism. Our cities thus blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.At Culdesac, we:Work as a teamBe inclusive, drawing on the strengths of people who bring a different perspective.Find ways to work together that overcome disciplinary and geographic separations.Ship, including the last 10%Be output oriented. Ship.Our mission weaves us deep into people's lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.Embrace the full-stackWe have a competitive advantage in operationally complex, capital-intensive work.Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.Always remember Rule #0: learn from those who have done it before.Ask people for feedbackOnly users know if we’re creating value for them.We get better by observing behavior and asking others how we can improve.Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.Design for humansThe messiness of human preferences and decision making is the rich soil where our product grows.Human paradoxes and contradictions are our opportunity to create joy.Next StepsIf you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we'll respond to you within a week. If we move forward, here's our typical process:1. A 15-minute call with a Recruiter to understand your high-level background and cover logistics & expectations.2. A 30-minute video call with our Head of Investments to learn more about your background & experience.3. A 2.5 hour take-home assignment.4. A 30-minute video call with our Head of Development and Acquisitions.5. A 30-minute video call with our CIO to review a list of company scenarios.6. A 30-minute video call with our CEO overviewing how you would fit in Culdesac’s mission, vision, and culture.At each step, we leave time for you to ask us questions. We look forward to hearing from you!As required by pay transparency laws in California, Colorado, New York, and Washington, Culdesac provides a reasonable range of compensation for roles that may be hired in these locations. Our cash compensation amount for this role is targeted at $105k - $125k. Final offer amounts are determined by multiple factors including candidate experience and expertise. An overview of benefits is provided on our careers page.Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
2024 Summer Intern, Client Accounting, Tempe
Cushman & Wakefield, Tempe
Job Title 2024 Summer Intern, Client Accounting, Tempe Job Description Summary Job Description Job Description Summary: This position will be responsible for learning the fundamentals of accounting within commercial real estate accountabilities. This position will work with multiple managers/teams to learn and assist with providing the best service possible for our clients. This will be a great opportunity for the right candidate to gain hands-on experience in a large, fast-paced commercial real estate company. Job Description 2024 Summer Intern, Client Accounting, TempeJob Description Summary:This position will be responsible for learning the fundamentals of accounting within commercial real estate accountabilities. This position will work with multiple managers/teams to learn and assist with providing the best service possible for our clients. This will be a great opportunity for the right candidate to gain hands-on experience in a large, fast-paced commercial real estate company.Job Description:Internship duties will include some or all of the following:• Assists with processing accounts payable and accounts receivable transactions• Reviews, reconciles, and resolves client issues • Analyzes, prepares, and posts journal entries• Prepares financial statements; reconciles and reviews for accuracy and audit compliance.• Assist management with special projects as needed.• Provide professional, responsive customer service to Client Accounting and Property Management requests.• Performs other related duties as required or requested.MINIMUM REQUIREMENTS• Currently in pursuit of Bachelor Degree in Accounting (juniors and seniors preferred)• Prior accounts payable/receivable experience preferred• Proficiency with Microsoft Office Suite• Detail-oriented and thorough• Proven record of providing excellent internal and external customer service• Excellent interpersonal skills with high initiative, flexibility, and team approach to work• Excellent oral and written communication skills• Ability to quickly adapt and learn in a fast-paced environmentPHYSICAL REQUIREMENTS• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer• Ability to speak clearly so others can understand you• Ability to read and understand information and ideas presented orally and in writing• Ability to communicate information and ideas in writing and orally so others will understand• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays• Ability to maintain body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.• Ability to bend the body downward and forward by bending leg and spine.• Ability to pick, pinch, type, or otherwise work primarily with fingers rather than the whole hand.• Ability to apply pressure to an object within the fingers and palm.• Ability to receive detailed information through oral communication.• Ability to lift & move boxes with files and/or supplies• Ability to reach shelves/cabinets while restocking supplies/filing Responsible for learning the fundamentals of accounting within commercial real estate and providing support for Client Accounting office locations.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
S&S - Quality Assurance Engineer
COMTECH TELECOMMUNICATIONS, Tempe
COMTECH TELECOMMUNICATIONS Job Title: Quality Assurance EngineerDepartment: QualityReports To: Quality Assurance Manager Revision Date: 3/13/2024 Location: Chandler Company OverviewImagine working for a company that protects the most important thing in your life, your family. At Comtech, we strive to create cutting-edge communications systems across our next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions All while helping our employees achieve the dream of a rewarding career. But before you can achieve a dream, you’ve got to get it off the ground. That’s what Comtech’s internship program helps you do, achieve lift off. Are you ready?Position Overview:As a Quality Assurance Engineer, you will play a crucial role in ensuring the reliability and safety of our satellite products. You will work closely with the engineering and manufacturing teams to develop and implement quality control methodologies, perform rigorous testing, and oversee the entire quality assurance process. Your expertise will directly impact the success of our missions and the satisfaction of our clients.Key Responsibilities:Develop, implement, and maintain quality assurance protocols and measures for the manufacturing of satellite systems.Conduct thorough inspections of materials and components to ensure compliance with specifications and quality standards.Coordinate with engineering and production teams to identify and resolve quality issues early in the development process.Lead or collaborate on quality investigations such as MRB, CAPA, and root-cause investigations – including customer-driven investigations.Analyze test results, identify trends in performance data, and recommend improvements or corrective actions.Review supplier and vendor quality standards and performance, conducting audits as necessary.Ensure that all quality assurance documentation is accurate and maintained according to industry and regulatory standards.Stay updated on industry trends, quality assurance methodologies, and regulatory requirements affecting satellite manufacturing.Facilitate continuous improvement initiatives in the quality assurance process, adopting innovative tools and techniques to enhance product quality and reliability. Requirements:Strong understanding of quality assurance standards, methodologies, and regulatory requirements in the aerospace industry.Proficient in the use of QA tools, software for data analysis, and statistical quality control techniques.Exceptional analytical skills to evaluate detailed specifications and technical documents.Excellent communication and teamwork skills, with the ability to work effectively across different departments.Ability to manage multiple projects simultaneously and meet tight deadlines. Education and Experience Bachelor's degree in Engineering, Quality Assurance, or a related field. A Master's degree is preferred.A minimum of 3 years of experience in quality assurance or quality control, preferably in the aerospace, satellite, or high-technology manufacturing sector. AboutComtech Telecommunications Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. PI238155901
Leasing Consultant
BH Management Services, LLC, Tempe
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program As a Leasing Consultant you are the primary point of contact for all prospective residents, and will play a critical role in ensuring all prospective and existing residents feel welcome.  Overview:  Greets and tours prospective residents, explain qualifications and qualify all prospective residents, and prepare and maintain all leasing files.  Understands the community, specials and floor plans and maintains waiting lists of prospective residents; responsible for knowing the status of vacant units; inspection of all pre-leased apartments and securing lease renewals.  Qualifications: High School or GED (General Education Diploma)  Previous leasing experience a plus  Excellent organizational skills and customer service mindset  Strong computer technology skills with basic knowledge of MS Office Suite  Yardi/Yardi Voyager experience a plus  A valid driver’s license may be required A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Schedule: Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property).  BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
Assistant General Manager, Merchandising - Arizona Mills
Old Navy, Tempe
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesBenefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Senior Specialist, Quality Assurance Direct
TTEC, US, AZ, Tempe
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Assistant General Manager - Tempe Marketplace
Old Navy, Tempe
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesBenefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Senior Asset Manager
Michael Page, Tempe
The Senior Asset Manager will provide overall leadership and regional oversight for the portfolio of diverse multifamily assets. Alongside this your daily roles and responsibilities will include but not be limited to:Lead the asset teams to complete renovations, property maintenance and planned preventative work on all properties throughout the region.Overall responsibility for executing the final asset plans and ensuring all management and rehabs completedHave responsibility for creating, leading and executing annual budgets alongside financial teams.Work directly with investment teams to review and lead the underwriting of new acquisitions prior to final bid.Collaborate with internal teams - Portfolio Manager, Investment/Acquisitions, Finance etc. - to ensure proper reporting and compliance.Prepares lease net present value calculations and perform a comparison against budget.Provides reporting and analytical support to the corporate finance team and senior management as requestedMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful candidate will have:5-8 years' experience in Asset Management, with a strong preference for candidates with exposure within the multifamily asset class. BA/BS in Finance, Real Estate or other related field required, with a record of solid academic achievementAble to communicate clearly and effectively to all levels within and outside the organizationStrong work ethic with ability to work autonomously or as a teamAdvanced Excel a mustStrong background and understanding of Asset Management practices including budgets, operations, maintenance and rehab
Mortgage Servicing Professional, Collections - 5/20/24
Cenlar, Tempe
Start something good. Empower your career. Become an employee owner at Cenlar. Employee owners have made Cenlar the nation's leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. Company ownership, a promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity to join our team as a Mortgage Servicing Professional (MSP), Collections I. The Mortgage Servicing Professional (MSP), Collections is responsible for handling mortgage servicing of early stage collections calls (< 45 days past due) in a blended auto-dialer environment (inbound and outbound), efficiently, professionally and in a courteous, friendly manner. These positions are responsible for executing excellent listening, problem resolution and communication skills (verbal/written). Responsibilities: Handles all levels of mortgage collections inquiries (i.e. processing payments, setting up repayment plans, and delinquency negotiation for curing the delinquency) Responsible for managing delinquent loans in the 5-44 day delinquency range. Researches and resolves inquiries and Level 1 complaints via the phone, with a focus on providing first call resolution Monitors the status of delinquent accounts Initiates collection actions by notifying account holders and cosigners of delinquent status Ability to work in a fast paced, structured environment adhering to key performance metrics with high emphasis on quality and productivity Promotes products and services with a focus on customer satisfaction and retention Responsible for working to meet individual, team, and departmental goals for service level agreements and client satisfaction on a daily basis Completes other duties and projects as assigned by the supervisor/manager Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar's reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Interface: External - Mortgagors, Real estate Agents, Title Insurance Representatives, Investors, and Clients Internal - All internal departments throughout the company, primary focus on servicing areas: Customer Service, Client Relations, Cash Management, Payoffs, Default, Insurance, Tax, Special Products, Exception Processing Qualifications: High school degree or GED required Minimum of 1 year of experience in the mortgage servicing industry and/or call center environment Participates in a comprehensive training program, meeting assessment requirements throughout Successful completion of New Hire Training Program Strong work ethic including strict adherence to work schedule times and deadlines Flexibility and ability to adapt to change quickly Ability to work with all levels of management Strong interpersonal relationship skills Strong written and verbal communication skills Excellent Listening skills Strong problem resolution skills Must be able to work nights and weekends; variable schedule(s) as necessary Candidates will be assessed based on relevant skills and experience It is critical that you have an understanding of the following: Requirements under Telephone Consumer Protection Act, specifically Exemptions and Other Provisions Requirements under FDCPA Fair Debt and Collections Practices Act Requirements under Regulation E (Electronic Funds Transfer Act), specifically, Coverage, Initial Disclosures and Preauthorized Transfers Requirements under Regulation Z (Truth in Lending Act), specifically Prohibited Acts or Practices and Certain Requirements for Credit Secured by a Dwelling Requirements under Regulation X (Real Estate Settlement Procedures Act), specifically Mortgage Servicing Transfers Requirements under Regulation V (Fair Credit Reporting Act), specifically Reasonable Policies and Procedures Concerning the Accuracy and Integrity Furnished Information Requirements under the Service member Civil Relief Act, specifically Notification of Being Called for Active Duty Requirements under Flood Disaster Protection Act Total Rewards: As an employee-owner at Cenlar, you'll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement. Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO.