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Human Resources Salary in Tempe, AZ

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MasterTax Associate Client Service & Product Support Specialist
ADP, Tempe
ADP is hiring a MasterTax Associate Client Service & Product Support Specialist.  Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging?Do you like tax software (who doesn't)?Are you flexible to work from home and the office?If so, this may be an opportunity for you. Read on and decide for yourself.  In this role, you will serve as the Associate Client Support Consultant for MasterTax, ADP's best-in-class tax management software. You will provide on-the-spot technical support for our MasterTax tax solution and help clients with product hardware, software, and operating system issues via phone/remote access or email. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark?  Apply now!  To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos   WHAT YOU'LL DO: Responsibilities  What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more - providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications  At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. 
Payroll Advisor
ADP, Tempe
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HRIS Analyst
Sundt Construction, Inc., Tempe
JOB DESCRIPTION Job SummaryAs a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do.At Sundt we focus on building long-term prosperity for our clients, communities, and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We're driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America.The HRIS Analyst plays a critical role in the administration, maintenance, and optimization of our HRIS platform to support the organization's human capital management objectives. The HRIS Analyst will have a strong blend of technical expertise, analytical acumen, and interpersonal skills to effectively manage HRIS processes and provide data-driven insights to stakeholders across the organization. The HRIS Analyst is involved in providing solutions, ad-hoc reports, procedures, testing and training of HRIS applications, along with software implementations and updates.Key Responsibilities1. Assist in the implementation of updates and additions to the HRIS software, including testing, and training to ensure the integrity and accuracy of HR data within the HRIS.2. Collaborate with HR and cross-functional teams to identify opportunities for system optimization and automation.3. Design and generate reports, dashboards, and analytics to support HR and business stakeholders.4. Maintain system documentation, including user guides, policies, and procedures.5. Manage HR data integrity initiatives, conduct audits and implement corrective actions as necessary.6. Provide data analysis and insights to inform decision-making and drive process improvements.7. Serve as the first point of contact for HRIS-related inquiries and technical support.8. Share expertise and best practices with HR colleagues to build internal capabilities and drive adoption.9. Troubleshoot and resolve system issues, collaborating with internal HR and IT teams as needed.Minimum Job Requirements1. A bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science or equivalent combination of education and experience.2. Able to handle multiple projects simultaneously.3. Experience with data analysis, reporting, and data management.4. Must be organized with an ability to manage workload efficiently to fulfill commitments in a timely manner.5. Previous experience in HRIS administration, HRIS implementation, or related roles. Oracle HCM experience strongly preferred.6. 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Software Development Engineer, Amazon Stores
Amazon, Tempe, AZ, US
DESCRIPTIONCome build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Key job responsibilitiesDepending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.A day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. 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Customer Service Specialist
Russell Tobin, Tempe
Russell Tobin and Associates/Pride Global is currently seeking Customer Service Specialists to work for our client's team in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contract with the possibility of extension. Apply now, for immediate consideration!Title: Customer Service SpecialistPay Rate: $17-$18.30/hourly (based on experience)Work Location: Tempe, AZ - HYBRID3 days onsite; 1 day remoteDuration: Position is a 6 month contract role with a possibility of extensionSchedule: 40 hours week // 4 x 10 shiftShift days: Sunday - Wednesday or Wednesday - SaturdayMorning shift: 6am-4:30pm or Evening shift: 7:30am-6pmRESPONSIBILITIES:Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfactionInteracting with candidates over email, chat, phone, or SMS to handle escalations/referralsCommunicate effectively in both verbal/written form.Participation in the continuous improvement of the overall hiring processManage and own daily tasks from start to finishPerform administrative tasks as necessaryMINIMUM QUALIFICATIONS:High School Diploma or GED1+ year of experience as a customer service professional (Face to face interaction and/or call center experience preferred)Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamworkExcellent computer skills; strong familiarity with Microsoft Office, email, chat, and the InternetAbility to work flexible schedules, including weekends, evenings, and rotating schedules based on business needsExperience in a fast paced, customer-oriented environment, such as call center operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related fieldRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
General Manager
Omni Hotels & Resorts, Tempe
Omni Tempe Hotel at ASU, a prestigious and vibrant hotel located in the heart of Tempe, Arizona, is seeking a General Manager.In partnership with Arizona State University, the Omni Tempe Hotel at ASU features 330 guest rooms and suites, almost 40,000 square feet of ballroom, meeting and pre-function space, four food & beverage outlets including a roof-top bar, pool deck and retail space.This position functions as the primary, strategic business leader of the Omni Tempe Hotel at ASU, responsible for all aspects of the operation, guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership.The General Manager leads the Executive Committee in the development and implementation of property-wide strategies and ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with guests, university administration and the community through personal involvement.ResponsibilitiesBuild an effective executive leadership team by bringing a diverse group of individuals into high morale and highly effective units.Hires executive committee team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership and critical thinking to meet the business needs of the operation.Management of all financial statements.Creates a cohesive leadership team and positive business environment that consistently delivers resultsIdentifies key drivers of business success.Develops deployment strategies to market property in order to continue to grow market share.Supports the sales strategy by encouraging effective revenue management practices.Reviews sales goals and strategies to ensure alignment with positioning and pricingReviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.Works collaboratively with ASU and city/community partners to build strong relationships to aid the business objectives of the hotelParticipates in university relations to create awareness and business development opportunities.Fosters an environment of integrity and trust.Communicates a clear and consistent message regarding property goals to produce desired results.Effectively handles problems, including anticipating, preventing, identifying and solving problems as necessaryHolds staff accountable for successful performance in a positive manner.Sets goals and expectations for direct reports.Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.Fosters associate engagement to providing excellent service.Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, issue prevention and guest satisfaction.Participates directly in risk management issues and prevention including legal and workers compensation.Ensures accurate revenue, expense and labor forecasts and execution.Qualifications2-4+ years progressive experience as a General Manager in an upscale/luxury environmentStrong leadership skillsExcellent communications and relationship skillsetAble to motivate team to provide best-in-class customer service5+ years of P&L responsibilitiesCollege Education preferredOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Implementation Consultant I
ADP, Tempe
ADP is hiring a Implementation Consultant I. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.   As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond. You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.  A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos    Ready to #MakeYourMark?  Apply now!  To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos    WHAT YOU'LL DO: Responsibilities  What you can expect on a typical day: Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building. Implement ADP Technologies. To deliver a comprehensive ADP solution, you will consult with clients and analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.  Multi-Task & Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP.  You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year.TO SUCCEED IN THIS ROLE: Required Qualifications  High School Diploma 1 to 3 years of experience working in a client service/customer service environment or systems integration environment Basic project management skills You can work overtime hours during peak seasons   A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:  Experience noted above OR  Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. 
Implementation Specialist I
ADP, Tempe
ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Do you want to continuously learn through ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease. Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.TO SUCCEED IN THIS ROLE: Required QualificationsPrior experience is not required; we will train you to be successful!You can work overtime hours during peak seasons.
Implementation Specialist I- Bilingual
ADP, Tempe
ADP is hiring a Client Onboarding Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Do you want to continuously learn through ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?If so, this may be an opportunity for you. Read on and decide for yourself.As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease. Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.TO SUCCEED IN THIS ROLE: Required QualificationsPrior experience is not required; we will train you to be successful!You can work overtime hours during peak seasons.
Claims Review Specialist - Workers Compensation
AEROTEK, Tempe
Aerotek has an immediate opening for a Claims Review Specialist - Workers Compensation at the corporate office in Tempe, AZ. About this role...Full Time | Monday - FridayHybrid Schedule | 4 days in office - 1 day remoteJob Summary:Reporting to the Workers Compensation Compliance Supervisor and Workers Compensation Compliance Manager, the Claims Review Specialist will assist in the monitoring and administering of Aerotek's workers compensation program to ensure the maximum cost containment. Seek to ensure that Third Party Administrator (TPA) is managing claims efficiently.Essential Functions:Conducts and properly document all incident /accident investigations into our RIMIS system. Ensures the TPA thoroughly and properly investigates all initial claims. Monitor to ensure that TPA follows appropriate state workers compensation laws and defensesWithin the scope of authority, reviews and authorizes worker's compensation settlement offers to be made by the TPAEffectively monitors medical and disability claim authorizations and payments to ensure their appropriate and accurateReviews costs associated with all claims handling and developing strategies to improve performanceWorks with TPA to move claims toward closurePartners with Safety, Human Resources and Corporate Legal to drive claims managementMakes appropriate referrals to outside vendors such as defense attorneys, nurse case managers and investigatorCoordinates the employee's release to transitional duty with the Return-to-Work Specialist and the Field Office.Obtains evidence in contested and/or litigated claims to assist outside attorneys to defend claim and to prepare for trialInitiate subrogation where appropriate with management's authorizationPrepares for and attends Claim Review Conference with TPA to evaluate individual cases; reviews, and adjusts financial reserves of claims; negotiates with TPA the settlement of claims within established authority and work together to develop detailed and doable Plans of ActionsConducts bi-annual audits to ensure TPA is meeting their best practices requirementsReview reserves and provide authorization to TPA, where appropriate within authorityReviews performance of external vendors in the areas of claims administration, manages litigation and make recommendation to Workers Compensation Compliance Supervisor for adjustmentsMonitors and reviews workers compensation claims and the claims processing; identifies claims management trends and inefficiencies and make recommendation as neededParticipates in developing strategies to reduce claims frequency and severityEstablishes and maintains a file and diary on all open claimsParticipates in communicating claims trends to Regional Safety ManagerWorking with Compliance Supervisor to develop and conduct training to field offices regarding workers compensation issues and processAttends training sessions, conferences, and workshops to keep abreast of current practices, programs, and legal issues for the purpose of conveying and/or gathering information required to perform functionsAuthority level for settlements up to $70,000Authority level for reserves up to $80,000Qualifications:High school diploma and 3 years work experience in insurance, workers compensation claim management or risk management orAssociate in Arts / Sciences and 2 years' experience in workers compensation, or risk management or related field orBachelor's Degree with 2 years' work experience in insurance, workers compensation claims management or risk managementAbility to learn TPA system & generate requested reports