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Customer Service Salary in Tacoma, WA

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Director of Entry Services
Tacoma Community College, Tacoma, WA, US
Priority Consideration Date: April 14, 2024Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:Value intellectual curiosity and innovative teachingWelcome difference and model respectful interaction with othersRecognize and honor the important role that diversity brings to an educational communityAre committed to educating a racially and socioeconomically diverse student populationAre committed to teaching in a community college settingCare deeply about student successIntentionally support and promote efforts related to equity, diversity, and inclusionHonor TCC’s mission promoting equitable access to educational opportunitiesReflect the diversity of our communityPosition SummaryThe Director for Entry Services will provide leadership in the development, implementation and operation of a comprehensive outreach and entry services program. Specifically, the Director will provide oversight for student outreach, recruitment, Welcome Center, admissions, entry services, placement, and testing. The position will be responsible for programmatic activities that support engaging potential students and moving them through the entry process to become admitted and enrollment ready. Functioning within the Entry Services team and in collaboration with the Enrollment Services team, this position serves as a leader, supervisor and working recruiter.Essential FunctionsManages all aspects of Entry Services, which includes: Outreach and Recruitment, Admissions, Placement, Testing, and the Welcome Center to ensure complete accessible information and support that efficiently guides students through the entry process.Oversees the entry services and admissions teams to foster targeted conversion rates of recruited students and prepare them for the enrollment process.Manages the placement team to ensure the seamless flow of recruited students who are admitted and will need to take the placement tool or have transcripts evaluated for appropriate class placement.Works collaboratively with Enrollment Services to provide quality and timely enrollment information and prepare students for admission, placement testing and enrollment processes at TCC.Oversee the development and implementation of enrollment goals in targeted geographic areas and specific student populations.Develops and implements comprehensive recruitment and outreach plans.Hire, train, supervise and evaluate the work of full and part-time staff.Sets measurable performance goals and communicates performance expectations to the Dean of Enrollment and the Entry Services team.Develops and maintains the annual operating budgets for respective areas.Oversees a comprehensive customer relations management system, currently Slate.Establishes relationships with key campus constituents, including faculty, staff, students and administration.Oversees involvement of faculty, staff and students in K-14 and community outreach opportunities. Provides training to prepare them to consistently deliver key TCC messages.Collaborates with partner colleges on outreach and recruitment events.Works collaboratively with the Marketing team in the marketing and promotion of TCC and its programs.Assesses, responds, and relates to the needs and concerns of prospective students and parents.Recruits, unconditionally, students from all backgrounds, regardless of ethnicity, socioeconomic status, or gender, as well as through respectful interactions with other TCC representatives in compliance with TCC’s Non-Discrimination Policy.Develop constructive relationships with prospective students and their families as well as high school counselors, teachers, principals, alumni, and other constituents.Develop and present activity and efficacy reports pertaining to outreach and recruitment.Communicate TCC’s admission requirements, program offerings,
Field Service Engineer
Ipsen International Inc, Tacoma
Ipsen USA is the industry leader for versatile heat treatment systems and advanced process technology. Our advanced equipment is developed for Aerospace, Automotive, Energy, Medical, Tool & Die, and other various industries across the globe.Ipsen International IncDescription: Ipsen is a drug free workplaceWe Offer:Day 1 BenefitsGenerous 401k MatchPaid Time OffBonus OpportunitySummary:Plans and coordinates assignments as directed by the Regional Service Manager, this shall include installation and startup of new Customer equipment, upgrading existing equipment, troubleshooting technical problems, preforming scheduled maintenance and calibration services. Must be able to establish good working relationships with customers through positive results and to promote other service and part offerings on existing equipment including our ability to work on Brand X equipment eliminating future operational or service difficulties.Essential Duties and Responsibilities include the following. Other duties may be Assigned at Managements discretion.Installs and starts up new equipment, or modifies existing equipment at customer's facility to ensure proper operational functionality according to the equipment specification, and scope of work outlined in the Sales Order or Field Service work instruction.Provides on-site technical assistance to help repair equipment, reviews equipment reports and documentation from the customer and other field representative's to aid in trouble-shooting equipment faults. Then tests and inspects equipment to determine root cause of the malfunction.Analyzes results and makes a recommendation for repair or replacement of faulty components, or other corrective actions.Coordinates problem solving activities through central support structure including, Tech Support, AMS Parts group, engineering, or customer service managers, to expedite required repairs.Maintains records of customer site visits, and detail service reports of work performed on equipment. Reports are directed to the RSM and service administrator on a weekly basis.Analyzes reports of technical problems to determine trends of faulty designs, (design, production, service, maintenance processes) and makes recommends for modifications to eliminate reoccurring problems.Provides a communication link between the Customer and the RSM to ensure that expedient and quality service is provided to the customer.Upon assignment of new projects, the FSE will reviews project scope of supply and the budget allowance and work within the allocated parameters. If an issue arises they must be reported to the RSM immediately.During slow or open time, the FSE engineer will schedule courtesy customer visits to inspect equipment and advise customers to any potential service needs.Develops and conducts customer training on the equipment in a safe manor covering both the equipment and related components.Demonstrates advanced concepts while promoting an environment that encourages questions and involvement for trainees, team members and customers.Works with FSE to train on required skillsets by: utilizing training handouts or bulletins based on field investigations, engineering changes, and overall knowledge of products and company offerings. When possible, shadowing to accomplish on the job execution of training activities.Utilizes any open or indirect time to prioritize any potential training with the FSE.Works with RSM and FSE to schedule any open time for continuous training via shadow on job training.Competencies:To perform the job successfully, an individual should demonstrate the following competencies:Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Project Management - Develops project plans; Communicates changes and progress; Completes projects on time and budget.Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills;Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.Judgment - Supports and explains reasoning for decisions; Makes timely decisions.Planning/Organizing - Uses time efficiently; Organizes or schedules other people and their tasks.Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.Mentor Training- Demonstrates Strong technical and training knowledge as it relates to guiding new hires through the various SOW they will be expected to support, conducts training of FSE with respect and patience.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education and/or Experience: High School Diploma or GED equivalent required. Two year college or Tech School; or two to four years related experience and/or training; or equivalent combination of education and experience.Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to calculate figures and amounts, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry, service area, volume and pressures. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situationswhere only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have basic knowledge of Database software; Internet software; and Spreadsheet software, and Enhanced knowledge of PLC programs, RS Logics and Wonderware. Electrical Skills Ability to install troubleshoot and repair simple and complex electrical circuits. Ability to document changes to an electrical circuits and ability to read Electrical drawings. Mechanical Skills Has skills required to oversee and conduct installation of complex equipment as well as troubleshoot and repair using the correct tools necessary to prevent damage to personnel or equipment. Ability to perform PM work on pumps, motors and valves.Other Qualifications Must have a current, valid driver's license and service automobile insurance coverage as stated in the Ipsen Travel Policy. Position required travel up to 90% of time, mostly domestic with occasional international.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Requirements:PI239224802
HVAC Refrigeration Service Technician
Nextech, Tacoma
Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Our HVAC/R Technicians continue to drive our profession, image, and reputation. We are dedicated to providing the highest level of value-added customer service. Our HVAC/R Technicians are committed to performing service repairs, equipment maintenance, and replacements for our customers as needed, 24/7. Hardworking and integrity driven, our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients.Benefits: Company Vehicle Dispatched from home daily Paid Port to Port Tool Allowance Paid Training Paid Ongoing Training Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate 401k with a 50% match up to the first 6% of your contributions 7 paid Holidays 2 paid Personal days 10 paid Vacation days Responsibilities Provide the highest level of technical ability, quality, value, and integrity to our customers Install, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers Maintain good working order of company vehicle, equipment, and electronics Maintain stock, parts, tools, and safety equipment in the vehicle Document details of services and parts provided to customers electronically through iPad applications Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and be able to explain need for and value of recommended solutions Participate in company-provided training opportunities Identify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services) Qualifications High school diploma, GED or suitable equivalent 2+ years of recent HVAC/R Technician field experience Must live within 30 miles of location of position listed Valid driver's license EPA Certificate Proficient in reading schematics and work plans Knowledge with advance principles of air conditioning, refrigeration, and heating Excellent written, verbal, and interpersonal skills Basic computer skills for iPad and cell phone communication and documentation Ability to work overtime, weekends, or holidays - if needed
Courier, Eurofins Environment Testing Northwest, Tacoma, WA
Eurofins Environment Testing Northwest, LLC, Tacoma
Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.Job DescriptionThe Courier is responsible for the pick-up and delivery of water, soil and air samples to and from the laboratory. Maintain the quality, hold time, and turnaround time objectives of the lab. Prepare and deliver bottle orders to clients following the standard operating procedure of the lab. Receive and stock all sample control supplies, prepare and ship sample kits and perform sampling events as needed. Dispose of samples and hazardous waste according to guidelines and carry out any other duties assigned by the department manager.Perform all duties as outlined in the Standard Operating Procedure for Couriers.Pick up and deliver samples, bottle orders and report to the laboratory for sign-in and analysis.Count the number of samples when receiving them from clients to make sure that the Chain ofCustody and samples match. Verify that samples are not broken or damaged.Receive and sign the Chain of Custody.Ensure that client signs, dates, and records time on the Chain of Custody when releasing samples.Transport samples on ice from client site to the lab, or from our lab to a sub- contracted laboratory.Unload samples and inspect for damage or violated hold times to maintain sample integrity.Interact with Project Managers and clients appropriately and professionally.Follow directions or use maps to locate client offices/sites as specified in the courier request form.Communicate effectively with the courier coordinator about the courier schedule.Record in the courier log book the time that courier arrives to the site and time leaving from the site for all the pickups and deliveries.Maintain records for the vehicle maintenance and driving miles; turn it in at the end of each month.Restock supplies when received so supplies are available to employees when needed.Verify the validity and completeness of all bottle orders being delivered. This verification is done prior to leaving for delivery.Perform duties in accordance with Section 14 of the Transportation and Fleet Safety of theCorporate Safety Manual.Comp driver policies.Maintain the shipping/receiving area to ensure a safe work environment.Prepare outgoing shipments of bottle kits and coolers for pick-up.Perform on-site sampling events as needed.Dispose of samples according to guidelines on a monthly basis to remain in compliance withEnvironmental Protection Agency and Environmental Health & Safety requirements.Maintain delivery van to keep in proper working order.Label samples after log in on an as needed basis.May be assigned other sample control duties as identified by the laboratory management.QualificationsHigh school diploma or equivalentAbility and/or SkillsReading maps and following directionsOperating a motor vehicleComputer skills preferredAbility to prioritizeAdditional InformationPosition is full-time, typicallyMonday-Friday, 8 am - 5 pmwith flexibility for overtime and weekend coverage as needed.The compensation range for this position is $19.75 - $22.88 per hour (Depending on experience and qualifications.What we Offer:Excellent full-time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysWe support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!Find out more in our career page: https://careers.eurofins.com/Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences andagroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Patient Appointing Service (PAS) Clerks - Healthcare
Federal Staffing Resources, LLC, Tacoma
Federal Staffing Resources, LLCFederal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouseThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.Title: Patient Appointing Service (PAS) Clerks - HealthcarePay: 18.50-20.00 per hour Health and Welfare fringe benefits - $4.57 per hourPay Type: HourlyPatient Appointment Services (PAS) Clerk job in Tacoma, Washington. Veterans and Military Spouses Encouraged to Apply Civilian position supporting the military community at the Puget Sound Military Appointing CenterBenefits/Compensation:$18.50-20.00 per hour Health and Welfare Fringe Benefits: $4.57 per hourPaid Time Off - 10 8-hour days Paid Holidays - 11 days Paid Sick Time - 2.154 hours for every 80 hours worked accrual rateCompany-funded match and safe harbor 401(k)Medical, Dental and vision plans available Life insurance and accidental death plans available Short-term and long-term disability plans available TRICARE Supplemental available Supplemental Benefit plans available Employee Assistance Program Pet Insurance Plans available Will Preparation Services available Patient Appointment Services (PAS) Clerk Job Overview:The Puget Sound Military Appointing Center is a centralized services center that serves as the primary point of contact for PSMHS beneficiaries as they seek healthcare services, and is therefore a critically important resource in our healthcare delivery system. Call center manages inbound and outbound calls from beneficiariesServe an important role in scheduling and coordinating appointments with other PSMHS MTFs in order to meet beneficiary health care needs within TRICARE access standards.Patient Appointing Clerk services span a range of functions to include, but not limited to,; verifying beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS) system, updating patient demographic information, and scheduling beneficiary requests for MTF primary or specialty care appointments, as well as completing requests for cancellations and appointment rescheduling.Completing outbound calls to facilitate the timely scheduling of specialty appointments in support of specialty referrals generated by an MTF Health Care Provider.Outbound calls to facilitate scheduling of preventative health appointments and surgery reminder calls.Processing Secure Message Service transmittal requests for appointments, drive-time mapping capabilities in support of specialty care appointing, as well as outbound letters to beneficiaries referred for MTF specialty care.Duties Schedule, reschedule, and/or cancel appointments as well as correct appointment booking errors for all inbound and outbound calls and correspondence IAW DHA business policies and procedures. After validation of eligibility, the appointing agent shall interpret the beneficiary's request for an appointment and apply the appropriate appointing criteria and directives to the request IAW DHA IPM 18-001. Ensure appointing agents cancel, and if appropriate, reschedule beneficiary appointments at the request of the beneficiary IAW PS eMSM standardized business procedures. Maximize utilization of direct care capacity and will ensure that beneficiaries are scheduled at a PS eMSM MTF within DHA ATC standards as well as drive time standards from residence to MTFPatients will be scheduled for MTF healthcare appointments in accordance with access to care and specialty drive-time standards. Responsible for mailing specialty care appointment information to beneficiaries Validate DEERs eligibility Employ standard customer service scripts provided by the PSMHS for all PAS, RMS, and CLRS staff to optimize a positive patient experience. Must report up to management and stakeholders as requiredAdhere to all rules and regulations including but not limited to HIPAA, TJCFoster a positive work environment Treat all encounters professionally Patient Appointment Services (PAS) Clerk Job Qualifications:High school diploma or General Educational Development (GED) equivalency Skilled in Word, Excel, Access, and other software programsExcellent communication, interpersonal and customer service skillsAble to define problems and obtain solutionsMust be able to obtain clearance to access the work site and be granted a Common Access Card (CAC).Must be able to clearly communicate, verbally and written with coworkers and clinic staff.Healthcare administrative experience - preferredCome join our team of healthcare professionals!#FSRTECHwww.FSRpeople.comFSR employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, FSR has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide. FSR is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces!Federal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouseThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.#OFCCPPI239707089
VP of Operations - Tacoma, WA
Oldcastle APG Inc, Tacoma
Job ID: 495355Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials. Job Summary The Vice President of Operations will oversee multiple Central Pre-Mix manufacturing sites. Based in Tacoma and reporting to the President of CPM, this role requires significant autonomy and a thorough understanding of the business. It will provide oversight in establishing objectives and performance standards with a focus on continuous improvement while strategically positioning the business for the future state. The Vice President of Operations will provide leadership direction and mentoring of the operational site leaders for daily operations related to employee safety, product quality, production efficiency, preventative maintenance, capital improvement and regulatory compliance. Build and develop leadership teams using a supportive and collaborative approach; championing employee development to drive continuous improvement at all levels Relates well with individuals at all levels of the organization, builds appropriate rapport, establishes constructive and effective relationships Effectively develops talent for current and future roles in an organization of over 100 direct/indirect reports Collaborates with functional leadership in sales and customer service to deliver an exceptional customer experience Collaborate with executive leadership to develop and meet company goals while providing expertise and guidance on operational strategy Establish objectives and provide guidance to maintain and improve plant efficiencies Develop methods and procedures to help reduce manufacturing costs and costs of related services within plants and assigned region while delivering best in class quality Research and implement manufacturing best practices, through study of industry and sister companies Develop/Implement annual/monthly goals into meaningful plant metrics ; communicate goals and results to direct reports Requirements Bachelor's Degree in Business Management, Engineering or related field and 5+ years' experience in Operations Management or a combination of education and experience to meet requirements Prior experience managing multi-site operations Strong background in maintenance with an understanding of process es and equipment Prior related industry experience is preferred but not required Excellent verbal and written communication skills Ability to travel between facilities up to 50% Compensation $150K - $170K Base Salary + Bonus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .
Part Time Client Service Associate
Ameriprise Financial, Tacoma
Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to join our operations team! The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model and turnkey tools. Activities may include but are not limited to servicing clients by assembling and analyzing client data, helping prepare financial plans, working with clients to process transactions, trades and other practice management tasks as needed. In addition to supporting advisor(s), you'll be a part of our operations team providing the branch with general administrative and reception support as needed, including but not limited to understanding firm policies, procedures and digital tools. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you prosper in an environment where you can help others and if you enjoy creating a positive impact on client's overall experience, we invite you to take your career to the next level by applying to join our team today! Looking to advance your career further through licensing? We are dedicated to your career development through training, mentoring and licensing support - it's all about helping you effectively develop to reach your full potential!Key Responsibilities:Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meetings and providing vital follow-up.Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.Provide general administrative duties such as answering the advisor's phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents, and new business correspondence and alerts.Note: this position is part time, 20 hours per week.Required Qualifications:Associate (2-year) degree or equivalent.3-5 years relevant experience required.Experience working in a client service environment.Detail-oriented, strong math, and analytical skills. Good organization and time management skills.Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.Able to communicate with all levels within the organization. Process oriented and can work with a team.Strong computer and software skills.About Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Base Pay SalaryWashington State Residents Only: The estimated hourly rate for this role is $25.14 - $33.94 / hour. Base salaries are determined, in part, based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that support all aspects of your health and well-being.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimePart timeExempt/Non-ExemptNon-ExemptJob Family GroupBusiness Support & OperationsLine of BusinessAAG Ameriprise Advisor GroupPDN-9b9906b9-e3a2-42ac-94af-a6e84907e813
Behavioral Health Care Management Clinician
Cambia Health, Tacoma
Behavioral Health Care Management ClinicianRemote within OR, WA, UT, or ID. Candidates outside of these states will not be consideredAre you a Licensed Behavioral Health Professional that is passionate about making a difference? In this position, you would provide clinical care management to best meet the member's specific healthcare needs and to promote quality and cost-effective outcomes. You would oversees a collaborative process with the member and those involved in the member's care to assess, plan, implement, coordinate, monitor and evaluate care as needed.Responsibilities Responsible for essential activities of case management including assessment, planning, implementation, coordination, monitoring and evaluation. Assessment: collection of in-depth information about a member's situation and functioning to identify individual needs. Planning: identification of specific objectives, goals, and actions designed to meet the member's needs as identified in the assessment.Implementation: execution of the specific case management activities that will lead to accomplishing the goals set forth in the plan.Coordination: organization, securing, integrating and modifying resources. Monitoring: gathering sufficient information to determine the plan's effectiveness and the evaluation phase should determine the effectiveness of reaching the desired outcomes. Applies clinical expertise and judgment to ensure compliance with medical policy, medical necessity guidelines, and accepted standards of care. Utilizes evidence-based criteria that incorporates current and validated clinical research findings. Practices within the scope of their license.Consults with physician advisors to ensure clinically appropriate determinations.Serves as a resource to internal and external customers.Collaborates with other departments to resolve claims, quality of care, member or provider issues. Identifies problems or needed changes, recommends resolution, and participates in quality improvement efforts.Responds in writing or by phone to members, providers and regulatory organizations in a professional manner while protecting confidentiality of sensitive documents and issues.Provides consistent and accurate documentation.Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines.Minimum Requirements Knowledge of health insurance industry trends, technology and contractual arrangements.General computer skills (including use of Microsoft Office, Outlook, internet search). Familiarity with health care documentation systems.Strong oral, written and interpersonal communication and customer service skills.Ability to interpret policies and procedures, make decisions, and communicate complex topics effectively.Strong organization and time management skills with the ability to manage workload independently.Ability to think critically and make decision within individual role and responsibility.Normally to be proficient in the competencies listed aboveBehavioral Health Clinical Manager would have a Master's Degree in Behavioral Health Discipline and 3 years of case management, utilization management, disease management, or behavioral health case management experience or equivalent combination of education and experience. Required Licenses, Certifications, Registration, Etc.Must have 3 years direct behavioral Health clinical experience as an independently licensed Master's level Behavioral Health Clinician (no associate or interns) in one of the areas of Psychology, Counselling, Social Work, or Marriage and Family Therapy (LICSW, LCSW, LMHC, LPC and LMFT). Clinical License must be unrestricted and current in state of residence.#LI-RemoteThe expected hiring range for a Behavioral Health Care Management Clinician is $42.00 - $44.00 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%. The current full salary range for this role is $33.80 - $55.00 an hour. Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
Pharmacy Services Technician
Cambia Health, Tacoma
Pharmacy Services TechnicianLooking for candidates within Idaho, but the right candidate will be eligible for a remote role within our 4-state footprint (WA, ID, OR, and UT).Primary Job PurposeThe Pharmacy Services Technician is a corporate-wide technical support resource for pharmacy benefit, reimbursement, and other drug use issues which do not require clinical judgment. This function assists the Clinical Pharmacy Consultants and Pharmacy Services staff with formulary-related operations and other operational processes which require knowledge and experience with pharmaceuticals.Normally to be proficient in the competencies listed below:Pharmacy Services Technician would have a high school diploma or related certificate and five years of experience as a pharmacy services technician in a retail, hospital, or other licensed pharmacy setting or equivalent combination of education and experience. Pharm tech certificate may be substituted for two years of experience.Responsibilities:Performs all duties as described in this document unless doing so would require clinical judgement. In any situation in which clinical judgment is necessary, the Pharmacy Services Technician will seek assistance from appropriate medical personnel. Appropriate medical personnel will be available for support during normal business hours.Responds to non-clinical pharmacy issues from providers, pharmacy services staff, case managers, preauthorization nurses, ENCC personnel, and government programs personnel and customer service. These pharmacy issues include formulary drug coverage, appeal and reconsideration claim status, and pricing for drug claims.Completes daily formulary operational processes, including tracking, processing, and obtaining appropriate documentation for pharmacy medical exception requests, prior authorization requests, reconsiderations, and appeals. Prepares reconsideration requests for Clinical Pharmacy Consultant review by obtaining and organizing appropriate documentation, including, but not limited to medical chart notes/reports and medication profiles. Communicates (orally and by written documentation) information and determinations to providers and members as necessary.Obtains and organizes drug utilization data, including patient specific and population-based data, in a manner which facilitates clinical review and decisions by Clinical Pharmacist Consultants. Organizing data includes but is not limited to sorting drugs into appropriate therapeutic and generic categories.Assists with auditing and investigations of medication-related claims, cases, and providers to identify misuse of medications, misuse of (Regence HMO Oregon) resources, substance abuse, and erroneous and fraudulent billing practices. Investigates and organizes workflow for claims referred to Pharmacy Services for review and allowable determination (misc. J codes, providers on review, reconsiderations).Supports wellness and disease state management programs for Pharmacy Service and corporately which contribute to NCQA accreditation and ongoing quality improvement.Contributes to and supports the corporation's quality initiatives through process improvement teams and by encouraging team and individual contributions toward the corporation's quality improvement efforts.Minimum Requirements:Knowledge of medical terminology, health care coding systems such as ICD-10, CPT and HCPCS and HIPAA regulations.Knowledge of pharmaceutical products, including orals, injectables, infusion products, and chemotherapy.Knowledge of general office practices and procedures.Demonstrated knowledge of grammar and techniques of business practice.Ability to interact effectively with a variety of health care professionals, including physicians, nurses, pharmacists, and billing staff both internally and externally.Demonstrate maturity, tact, diplomacy, and persuasiveness.Demonstrated ability to perform pharmaceutical pricing calculations.Ability to type 30 words per minute, 60 wpm preferred.Demonstrated ability to operate a variety of standard business machines including calculators, copiers, and faxes.Basic computer programs skills (Word, Excel, etc.).Ability to organize, plan, and prioritize daily workflow and projects within time constraints.Experience with health insurance and/or prescription benefits preferred.Work Environment:Work primarily performed in an in-home environment.May be required to work overtime.The base pay annual salary range for this job is $18.80 - $34.10/hour,depending on candidate's geographic location and experience.The annual incentive payment target for this position is 5%.Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
Senior Buyer
City of Tacoma WA, Tacoma, Washington, United States
 Senior Buyer Salary $42.40 - $49.09 Hourly Location Tacoma, WA Job Type Classified Job Number 0307-24 Department Finance Division Finance Opening Date 04/15/2024 Closing Date 5/6/2024 5:00 PM Pacific + Description + Benefits + Questions Position Description The City of Tacoma's Finance Department is recruiting for the position of Senior Buyer. A Senior Buyer performs professional-level purchasing functions for the City of Tacoma. Senior Buyers ensure the timely and cost-effective procurement of materials, supplies, equipment and services (public works, professional and personal) for the City of Tacoma within the requirements of applicable state law, City of Tacoma ordinances and department guidelines. Responsibilities include: + Serving as expert consultant to assigned departments + Recommending effective procurement methods + Performing market analysis + Conducting competitive solicitation processes + Composing and issuing specifications + Tabulating and facilitating the evaluation of competitive solicitation submittals to determine recommended awardee + Participating in contract negotiations and facilitating resolution of problems as needed The ideal candidate: The City of Tacoma is seeking self-driven candidates who can demonstrate knowledge of: procurement concepts; public contract acquisition laws and regulations; Uniform Commercial Code; public works construction, procedures and specifications; business systems, contracting, and insurance and bonding requirements. The successful candidate will bring a collaborative and team-oriented approach to managing people and processes working in cross-departmental teams. The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. Telework arrangements may be available, depending on the position and needs of the City. Qualifications Bachelor's degree in business, purchasing or related field and three years' increasingly responsible purchasing experience, preferably for a government or public entity. Additional experience may be substituted for up to two (2) years of education. NOTE: Additional years of experience may be substituted for up to two years of college. Desired Qualifications + Experience using ERP/MRP or other procurement software + Experience conducting solicitations (bids, requests for proposals) + Procurement related professional certifications LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: + Valid Washington State driver’s license at time of appointment with maintenance thereafter "or evidence of alternative mobility" Knowledge & Skills KNOWLEDGE OF: + Applicable local, state and federal laws regarding public procurement + Solicitations including Requests for Proposals, Requests for Bids, Request for Qualifications, and Requests for Information + Procurement best practices, negotiations and techniques as related to municipal purchasing + Advanced cost and price analysis + Contract development for a diverse range of materials, equipment, supplies and services + Sustainability Initiatives + Equity in Contract Program + Vendor sourcing, market conditions and price trends + Leadership, business partnering and teamwork + Purchasing software programs and enterprise resource planning (ERP) systems (preferably with SAP/Ariba) SKILLS: + Conducting of competitive solicitations to establish best pricing or best fit suppliers + Advanced negotiations + Advanced cost and price analysis + Advanced communication skills including public speaking and written presentations + Customer focused interpersonal communication. + Advanced public contracting + Intermediate-level Microsoft Windows programs – Word, Excel, and Power Point + College-level business math + Problem-solving and conflict resolution Selection Process & Supplemental Information To be considered for this career opportunity: Interested individuals should apply online and attach a detailed resume and cover letter describing your experience, training, and expertise as it relates to the responsibilities of this position. Please answer all supplemental questions fully. Applications received without all the requested materials may not progress in the selection process. Examination Process: Applicants who meet the minimum qualifications will have their responses to supplemental questions 8, 9 and 10 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. Applicants must attain a passing score in order to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. WHY WORK FOR THE CITY? The City of Tacoma is nestled along the shores of Commencement Bay in Washington State and offers many community parks, miles of beautiful waterfront, hiking & biking trails, golf courses, museums, and a world-class zoo with an aquarium. Tacoma also serves as a gateway to some of the most magnificent natural wonders in the world, such as Puget Sound, Mount Rainier National Park and the Olympic Peninsula. The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from Cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the application process or questions regarding this job announcement please contact Human Resources at (253) 591-5400 by 4:00 pm on the closing date. This will allow us to assist you before the job announcement closes. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration. + Yes + No 02 Which best describes your level of education and experience: + I have an Associate's Degree or two or more years of college, and five or more years of professional procurement experience + I have a Bachelor's Degree or higher and three or more years of professional procurement experience + None of the above 03 I have the following certifications (check all that apply): + Certified Public Purchasing Officer (CPPO) + Certified Professional Public Buyer (CPPB) + Certified Purchasing Manager (CPM) + Certified Professional in Supply Management + Other purchasing-related certification + None of the above 04 If you checked "other" in question 3, please specify the certifications you hold. If you checked "None of the above", please indicate "N/A" in the space below. 05 I have experience with the following (check all that apply): + Request for Bids or Quotes (RFB, RFQ) for supplies/materials + Request for Proposals for professional/personal services + Request for Bids for public works and improvements + Alternative public works (GCCM, JOC, Design-Build, etc.) + Request for Qualifications (RFQ) + Other (describe below) + None of the above 06 Please describe your experience for each box checked in question #5. If you checked "None of the above", please indicate "N/A" in the space below. 07 Instructions for the Experience and Training: Questions 8, 9 and 10 are the experience and training test that will be used to establish the eligibility list. These questions will be scored by subject matter experts (SMEs) who will not have access to any of your application materials, and will provide scores based solely upon your answers to this question. DO NOT refer to your resume in lieu of answering these questions; this will result in a score of 0 points. Your answers must stand on their own merit. Please indicate "Yes" that you have read and understand the instructions for questions 8, 9 and 10. + Yes + No 08 Describe in detail your experience with: ·Any ERP/MRP or other procurement software ·Contract negotiations ·Contract administration ·Conducting solicitations and obtaining bids 09 Describe your procurement roles and responsibilities in any/all of the areas below. . If you do not have experience in any of the areas below, please indicate "N/A" in the space below. · Government/Military · Public Utility District/Port District · Private Sector Business Procurement · Supply Chain Management · Procurement/Supply Chain Management Education 10 Describe the communication and work management strategies you have found most effective throughout your career. 11 The City of Tacoma has a technical requirement that employees filling classified roles be residents of the City at the time of their original appointment to a classified job. However, there is a process to request a waiver of this requirement from the Civil Service Board if we identify an outstanding candidate who is a nonresident. Not residing within the City of Tacoma is not an automatic disqualifier and everyone is encouraged to apply. + I understand that the City will request a waiver for me if necessary + Not applicable, I'm a City of Tacoma resident 12 Please tell us how you learned about this job opening. + Job Interest Card notification + Professional organization + Military organization + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + Tacoma Training & Education Program (TTEP) + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + Outreach Event + National Diversity Network + African American Job Network + Disability Job Network + Asian Job Network + Latino Job Network + Retirement Job Network + LGBT Job Network + Veteran Job Network + Other 13 Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Required Question Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org Apply Please verify your email address Verify Email