Customer Service Salary in Sioux City, IA

What you'll do atPosition Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery/Packager associates prepare fresh baked items daily for our members through follow recipes and wrapping, labeling, and storing merchandise to ensure our members have the freshest items available to take home to their families. There are times when you will juggle several tasks in a short amount of time while helping members with their bakery orders. It's hard work, but our bakery team finds it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Collaborates with other associates to build a strong bakery team; communicating with the members of the team; and being flexible to the needs of the business to work in other areas..Be an Expert: Prepares bakery department merchandise based on daily production needs by operating baking equipment; following recipes/make-up instructions; wrapping, labeling, and storing merchandise according to company policies and procedures; ensuring compliance with food safety standards, sanitation guidelines, cold chain compliance, and inventory management; operating, maintaining, and sanitizing equipment; and demonstrating understanding of product and layout execution..Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, merchandise ordering, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Ensures commitment to operational excellence, maintaining work area according to company policies and procedures; ensuring quality and date control standards for bakery items; securing fragile and high-shrink merchandise; eliminating waste; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled, and stored in accordance with company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...4201 S YORK ST, SIOUX CITY, IA 51106-5126, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

What you'll do atWhy is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.Work in our dry grocery department and you will ensure customers find the items they are looking for.No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Help customers find the products they are looking forEnsure high quality products are available in produce, deli, bakery, dairy, meat, and other departmentsPack ready-to-sell products in proper containers and stock displaysPrepare and serve ready-to-eat foodAssist customers in ordering cakes, fulfilling deli orders, or finding the right produceKeep area clean, sanitized, and customer-ready* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.Job DescriptionPosition Overview As a Field Service Technician - 100%, you will be responsible for performing and training on major component replacements and repair services as needed across the Invenergy fleet. Assure all operations and maintenance activities are performed in a safe manner consistent with established Invenergy policies and procedures. You should expect to travel away from home for 4-week intervals while returning home for a week of time off. Responsibilities Collaboratively represent Invenergy and the Field Service Group to internal and external parties. Troubleshoot mechanical and electrical faults in multiple equipment platforms Train site personnel in Operations activities including: Safety, Preventative Maintenance, Reactive Maintenance, and Ops Support System. Lead teams to perform major component replacements and repairs on multiple equipment platforms and component manufacturers. Troubleshoot complicated electrical, mechanical, and hydraulic problems Understand electrical, mechanical, and hydraulic functions of multiple equipment platforms Perform equipment and site inspections and compile associated reports. Complete daily and monthly reporting requirements. Write and revise procedures and documents on how to preform each component replacement. Assure all activities are performed in a safe manner consistent with Invenergy policies and procedures. Rotational position travel in 4 week intervals away from home while returning for a week off. Required SkillsHigh school diploma or equivalentTwo (2) years technical experience and/or technical education related to renewable energy systems. Experience in multiple platforms strongly preferred. Ability to effectively use software systems to troubleshoot issues. Ability to work safely, with limited supervision.Excellent verbal and written communication skills. Experience in the use of Microsoft Office products. Must be able to work outdoors in inclement weather, climb ladders without assistance. Ability to move and manipulate up to 45 kg (100 lbs.). Valid driver's license and acceptable driving record Work at heights greater than 80 meters (250 feet) Weight must not exceed 120 kg (265 lbs.) excluding equipment/gear worn when performing job related tasks. Preferred Skills • Strong interest and understanding of electrical and mechanical systems. • Self-motivatorIndividuals receiving conditional offers of employment will be subject to drug testing and must receive a negative result to begin working for the company. BenefitsEligible for medical, dental, vision, 401(k), profit sharing, bonus, paid time off, etc.Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Description and Purpose: The Parts Phone Room Sales person will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards. Major Duties and Responsibilities: Determine replacement part required by customer request or customer description of malfunction Inform customer on substitution or modification of part when identical replacement is not available Fill parts orders received by telephone Utilize computer or catalog to determine part stock number and price Receive and fill telephone orders for parts Prepare wreck estimates and fax to customer Keep work area neat and organized Complete training requirements for the parts department Attend scheduled parts meetings Education/Training or Experience: High School diploma or GED; or equivalent combination of education and experience Intermediate to advanced computer skills required 1 year of experience in the heavy-duty truck industry preferred Prior call room experience preferred

Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Our HVAC/R Technicians continue to drive our profession, image, and reputation. We are dedicated to providing the highest level of value-added customer service. Our HVAC/R Technicians are committed to performing service repairs, equipment maintenance, and replacements for our customers as needed, 24/7. Hardworking and integrity driven, our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients.Benefits: Company Vehicle Dispatched from home daily Paid Port to Port Tool Allowance Paid Training Paid Ongoing Training Excellent Health Insurance options including a FREE employee only option Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options FREE life insurance equal to your annualized pay rate 401k with a 50% match up to the first 6% of your contributions 7 paid Holidays 2 paid Personal days 10 paid Vacation days Responsibilities Provide the highest level of technical ability, quality, value, and integrity to our customers Install, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systems Travel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customer Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers Maintain good working order of company vehicle, equipment, and electronics Maintain stock, parts, tools, and safety equipment in the vehicle Document details of services and parts provided to customers electronically through iPad applications Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and be able to explain need for and value of recommended solutions Participate in company-provided training opportunities Identify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services) Qualifications High school diploma, GED or suitable equivalent 2+ years of recent HVAC/R Technician field experience Must live within 30 miles of location of position listed Valid driver's license EPA Certificate Proficient in reading schematics and work plans Knowledge with advance principles of air conditioning, refrigeration, and heating Excellent written, verbal, and interpersonal skills Basic computer skills for iPad and cell phone communication and documentation Ability to work overtime, weekends, or holidays - if needed

Morningside University is accepting applications for the full-time position of Associate Registrar for Graduation & Degree Audit. This position audits students' files for progress toward graduation and verifies graduation eligibility as well as works individually with students to monitor progress toward graduation. Processes repeated grades and calculates new grade point averages and assists with pre-population of courses for summer enrollment days.Responsibilities:Audits the files for all students with earned hours each semester and provides students and faculty advisors with updated progress charts.Audits the files of prospective graduates to verify graduation eligibility - working individually with prospective graduates throughout their final year and obtaining preliminary grades.Updates graduation information in AIMS and Degree Progress. Process Course Substitutions in Degree Progress as well.Responds to questions from students regarding degree completion.Disseminates graduation reports to various offices on campus on a regular basis.Responsible for ordering graduation & replacement diplomas for undergraduate and graduate students.Assists with graduation.Clears graduates-determines graduation honors, sends letter and complimentary transcript.Works with students during the spring semester of their junior year to discuss graduation date, anticipated degree, majors, minors, and their progress towards graduation.Assists with various duties in the Registrar's Office-student registration, add/drop forms, answer phones, assist walk-in customers, respond to student, faculty, staff, and alumni requests for information.Assist in the pre-population process of entering courses for incoming freshmen.Service as School Certifying Official for Department of Veteran Affairs.Qualifications:Bachelor's Degree required; experience in higher education preferred.Strong attention to detail and accuracy is required.Effective time management skills, must meet deadlines and work well under pressureStrong written and oral communication skills as well as organizational skillsReview of applications for the position will begin immediately and will continue until filled. Successful completion of a background check verification is required. All qualified applicants will receive consideration for employment without regard to age, sex, religion, creed, race, color, gender identity, sexual orientation, disability, genetic information, national origin, or other characteristics protected by state and federal law. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Director of Human Resources at [email protected] send a letter of application, resume and three professional references to: [email protected] dldh1iar13qgo8kk22dl9g0esyasye

Morningside University is accepting applications for the full-time position of Associate Registrar. This position audits students' files for progress toward graduation and verifies graduation eligibility as well as works individually with students to monitor progress toward graduation. Processes repeated grades and calculates new grade point averages and assists with pre-population of courses for summer enrollment days.Responsibilities:Audits the files for all students with earned hours each semester and provides students and faculty advisors with updated progress charts.Audits the files of prospective graduates to verify graduation eligibility - working individually with prospective graduates throughout their final year and obtaining preliminary grades.Updates graduation information in AIMS and Degree Progress. Process Course Substitutions in Degree Progress as well.Responds to questions from students regarding degree completion.Disseminates graduation reports to various offices on campus on a regular basis.Responsible for ordering graduation & replacement diplomas for undergraduate and graduate students.Assists with graduation.Clears graduates-determines graduation honors, sends letter and complimentary transcript.Works with students during the spring semester of their junior year to discuss graduation date, anticipated degree, majors, minors, and their progress towards graduation.Assists with various duties in the Registrar's Office-student registration, add/drop forms, answer phones, assist walk-in customers, respond to student, faculty, staff, and alumni requests for information.Assist in the pre-population process of entering courses for incoming freshmen.Service as School Certifying Official for Department of Veteran Affairs.Qualifications:Bachelor's Degree required; experience in higher education preferred.Strong attention to detail and accuracy is required.Effective time management skills, must meet deadlines and work well under pressureStrong written and oral communication skills as well as organizational skillsReview of applications for the position will begin immediately and will continue until filled. Successful completion of a background check verification is required. All qualified applicants will receive consideration for employment without regard to age, sex, religion, creed, race, color, gender identity, sexual orientation, disability, genetic information, national origin, or other characteristics protected by state and federal law. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Director of Human Resources at [email protected] send a letter of application, resume and three professional references to: [email protected] nt3uucv1bb6yqad0qnzrmfcr3sysxq

Job Description:Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Sioux City, Iowa office at MidAmerican Energy Company! We offer exposure to the evolving energy and natural gas industry working independently and in a team environment.This position is targeted to start May 20, 2024.Position Description:As a Customer Experience Agent you will provide a wide range of solutions and services to our residential customers in a collaborative work space. Our Customer Experience Agents utilize policies, procedures, systems and programs to place various service and emergency orders, answer billing and credit related questions and handle sensitive customer issues. The training provided will prepare you to assist customer needs, perform research and follow-up on customer accounts. This position will also perform additional responsibilities as requested or assigned. Responsibilities:Training/Staffing Hours:Training hours for this position are Monday-Friday, 8:30 a.m.-5:00 p.m. for the first 10 weeks.Following training, employees work an assigned schedule. Shifts include varied start times during the following timeframes: Monday-Friday 7:00am-7:00pm and Saturday 7:00am-5:00pm.Working hours including break and lunch times will be assigned based on business needs. At MidAmerican, we pride ourselves in providing thorough and detailed job training. Training is taught in phases which allows you to learn the material, apply it and collaborate with other employees. Our employees work an assigned schedule that often includes a weekend day.This position is subject to mandatory (occasional) overtime and on-call rotation to serve our customer needs.Holiday schedules are assigned based on seniority.It is important to know, as a utility that provides an essential service, our customers depend on us. Our customer experience center is staffed 24/7 and attendance is extremely important. During storm events you may be required to work up to 12 hours.Incentives:•Generous pay•Comprehensive benefits plan•State of the art training area•Retirement savings plan (401k)•On-going career development•Education reimbursement•Environmentally focusedQualifications:A completed high school diploma, GED or high school equivalency diploma, is required.MidAmerican Energy Company conducts and verifies qualifications are met through a pre-employment background check and drug screen. Additionally, MidAmerican Energy Company is a drug-free workplace and employees are subject to random drug screens.A minimum of 12 months of customer service or service industry related experience with proven customer service skills.Accurate keyboarding skills required.Basic proficiency with Microsoft Outlook.Effective oral, listening and written communication skills.Effective interpersonal skills.Effective analytical skills to handle escalated customer situations; recognize patterns in data, information or events in order to draw logical conclusions and make recommendations for action.Ability to remain seated in workstation for extended periods.Ability to be flexible for 1st and 2nd shifts, weekend and holiday schedules in a 24/7 environment.Effective problem-solving and decision-making skills.High degree of accuracy, attention to detail and follow-through.Ability to prioritize and handle multiple tasks and projects concurrently.Please submit a resume with application.Employees must be able to perform the essential functions of the position, with or without an accommodation.We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.About Us:MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.About the Team:At MidAmerican Energy Company, we celebrate diversity, equity and inclusion. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.Job Info:Job Identification: 10001105Job Category: Customer ServicePosting Date: 04/11/2024Apply Before: 04/29/2024, 04:59 AMJob Schedule: Full timeJob Shift: DayLocation: Full timePhysical Exam: NoFunctional Capacity: NoSalary Range: $18.27Business: MidAmerican Energy CompanyPI239494327

What you'll do atPosition Summary...What you'll do...Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self-service technology; assisting members with transactions utilizing registers or self-checkout area; and ensuring club pick up orders are filled.Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experienceMust be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of othersPrimary Location...4201 S YORK ST, SIOUX CITY, IA 51106-5126, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+