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Service Communicator
Hawthorne Cat, San Diego
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyService CommunicatorUS-CA-San DiegoJob ID: 2024-2812Type: Regular Full-Time# of Openings: 1Category: ServiceHawthorne - Rancho BernardoOverviewWe Build Better CommunitiesBe Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Service Communicator position!Here is some of what you’ll do… POSITION SUMMARY: The Service Communicator ensures effective communication, profitability and reputation of our service shops by providing timely, accurate, and customer-approved estimates, proformas, & invoices for repair work. The Communicator will document estimates and the necessary repair work according to established industry standards and CAT regulations. The Communicator will have a working knowledge of the equipment industry, an aptitude and interest in equipment repair, strong administrative, organizational and computer skills as well as exceptional interpersonal skills. ResponsibilitiesESSENTIAL FUNCTIONS:Provides communications for one or more of the following depts: Main Shop, Utility Shops, Field Service.Provides effective and timely communication to both internal and external customers.Provides customers with repair updates in a manner to meet customer expectations and loyalty.Has an in-depth knowledge of operational guidelines regarding parts, labor and miscellaneous charges. Provides and updates accurate quotes to both internal and external customers throughout the repair process.Ensures approval is given for all parts, labor and miscellaneous charges by the customer during the repair process.Accurately opens work orders including all related codes for internal and external work orders. Provides standard hours for every segment that a Technician is assigned to.Participates in daily shop walks, meeting with lead(s)/supervisors/managers to ensure communication flow. Communicates with the credit department to ensure paymentEnsures service reports matches repairs completed before billing.Accurately prepares and provides customers a proforma/invoice in a timely manner.Maintains assigned WIP in a manner to align with department Metrics.When available utilizes standard jobs and prototypes.If applicable schedules jobs to techs as needed.Provides the customer service required to score a 10 on the Daniel Surveys.Performs the position with pride and professionalism while following Hawthorne’s Code of Conduct.Other duties as assigned by the Service Management Team.QualificationsEDUCATION, EXPERIENCE, AND SKILLS REQUIRED:Must have two (2) year’s general office experienceMust have three (3) to five (5) years of customer service, relationship building and/or Sales experienceThree (3) to five (5) years of equipment parts/service experience preferred.PC skills are requiredMust have a valid California Class C Driver’s License and clean driving recordMust have good communication skills.Strong work ethic, flexibility, ability to work at a fast pace and under pressurePHYSICAL DEMANDS:Walking and moving about on foot often through uneven terrain.Handling: Picks up items, helps or works with hands.Lifting: May lift up to 30 lbs.Reaching: Extends hands and arms in any direction.Stooping: Bends body downward and forward by bending at knees or waist.Standing: Remains in standing position. If required to perform various functions of the job.Climbing: In and out of equipment.Vision: Reads work tickets and parts books.Talking: Communicates via telecommunication and in person.Sitting: Sits at desk and in equipment or vehicles. ENVIRONMENTAL:Noise: Works in conditions with constant or intermittent noise.Temp/Weather: Works in a warehouse and outside with variations of temperature and weather.Exposure: Foul odors, fumes and harsh substances.Here’s what we Offer…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $21 to $36 per hourACCOMMODATIONS:Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/DHawthorne Cat Participates in E-Verify.PI238425680
Lead Outreach Representative
San Diego State University, San Diego
Lead Outreach RepresentativeReq No: 2024-16889Category: OtherType: Full-Time ContractSalary: $5,546.67- $5,934.22 per month, ($66,560.04 - $71,210.64 yearly) Close Date: 4/3/2024OverviewThe salary range for this position is $5,546.67- $5,934.22 per month, ($66,560.04 - $71,210.64 yearly) depending on qualifications and is non-negotiable. FUNCTION OF THE UNITSDSU Global Campus strives to be a global leader in providing innovative education programs that transform lives locally and internationally. Our mission is to deliver innovative educational experiences to all learners through credit and non-credit academic and special programs for individuals and groups at various times, in myriad locations, and via different modalities throughout the year. PURPOSE OF THE POSITIONUnder the general direction of the Executive Director of Marketing, the Lead Outreach Representative is responsible for collaborating with the Sr. Strategic Marketing Manager to plan and execute outreach and recruitment efforts for SDSU Global Campus courses and degree programs. In this capacity, the Lead Outreach Representative is responsible for communicating strategy and analysis to the Outreach Representatives and the Marketing Department leadership. Work assignments will be of a complex level requiring team leadership, data analysis, strong written and verbal communication skills, professional and public speaking, administrative procedures, and recruitment practices with notable accountability for end results.ResponsibilitiesThe following information is intended to be representative of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities. Job descriptions may be changed at any time based on the needs of the department.Customer Service Administration – 60%Answer and respond to phone, walk-ins, and emails related to student inquiries with current and accurate program-specific information; pro-actively communicate and follow-up with leads/inquiries; research/resolve customer/student service issues related to SDSU Global Campus programs. Enter appropriate data into CRM and maintain timely and accurate records, contact logs, etc.Utilize appropriate SDSU Global Campus tools including, email, phone, chat and/or SMS functionality to maximize customer service efforts and provide accurate, valid, and complete information. Initiates outbound dialing/calling campaigns to prospective students to impact lead conversion.Work in collaboration Sr. Strategic Marketing Manager and Outreach Lead to integrate and apply agreed-upon, streamlined processes and to help identify areas for process improvements.Monitor lead and enrollment activity with responsibility for achieving key metrics in lead conversion process.Guide prospective participants through their range of options, helping them select the program that will best meet their needs and capacities.Provide regular reports of prospective student experiences to Marketing Team in the spirit of continual improvement.Team Leadership – 20%Provide operational updates, disseminate program-specific updates, and review processes for operational efficiency.Assist Marketing leadership in developing, evaluating, updating and implementing policies and procedures.In partnership with Admissions Advisor Lead coordinate staff for outreach activities. Address day-to-day troubleshooting by team.Collaborate with the Salesforce Administrator to develop lead flows and develop regular reporting mechanisms.Outreach and Program Promotion – 10%Participate in on- and off-campus outreach and recruitment activities and events.Develop outreach communication materials to support program promotion.Host informational table rotating through high-traffic areas of campus.Ensure accuracy of student information in databases/CRM.Participate in department/committee meetings to learn more about program needs, processes, and changes.Participate in the promotion of community outreach events that highlight SDSU Global Campus. Miscellaneous – 10%Performs other duties as assigned which may arise from the changing and evolving nature of SDSU Global Campus. QualificationsCore knowledge and AbilitiesA knowledge of principles and best practices in customer service. Ability to independently handle multiple work priorities and projects and work well under pressure of frequent interruptions, program deadlines, etc. Must have thorough knowledge of English grammar, punctuation and spelling.Must have strong oral and written communication skills, with the ability to edit materials for clarity and syntax.Ability to establish and maintain working relationships, interact and provide customer support to faculty, staff, students and the public.Demonstrate a high level of cross-cultural sensitivity.Project Specific Knowledge and AbilitiesAbility to lead personnel and complete self-directed projects in a timely manner.Ability to use initiative and resourcefulness in planning work assignments and implementing program improvements.Ability to obtain factual and interpretive information, reason logically, collect, compile, and evaluate data.Experience training new hires.Ability to speak in public and present information.Strong computer skills with experience using Office 365 and G Suite, as well as other standard and custom software applications and ability to manage databases and to perform merges. Ability to acquire working knowledge of SDSU and CSU policies governing non-credit and credit course offering.Ability to work in a performance-based environment with established performance expectations and established goals/objectives. MINIMUM EDUCATIONEquivalent to graduation from a four-year college or university in a related field. Specialized experience may be substituted for the required education on a year-for year basis.MINIMUM EXPERIENCETwo-years of professional student services work experience or related field. A master’s degree in a job-related field may be substituted for one-year of professional experience. Preferred Qualifications and Special SkillsFour years of progressively responsible experience in an office or administrative environment.Experience working at a university.Experience working with students and special populations such as continuing education for adult and non-traditional learners.Experience in working leads/inquiries in a marketing department.CRM experience utilizing Salesforce.Track record of success in performance related jobs/activities.Access to transportation for off-campus events.Ability to work some evenings and weekends with advance notice.Additional Candidate InformationCandidate must reside in California or live in a commutable distance from SDSU at time of hire.Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check). San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer/Title IX employer.To apply, visit https://careers-sdsurf.icims.com/jobs/16889/lead-outreach-representative/job?in_iframe=1Copyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-644746d9f18d4f47912e9be1f0ee97eb
Aircraft Mechanic I (L/O)
PKL Services, Inc, San Diego
About PKL Services Inc. We are an elite provider ofskilled personnel, deliveringAerospace Maintenance, Training,and Logistics Services, committed to continual improvement, exceeding customer expectations, and implementing quality standards in dynamic environments. About the role PKL Services will be providing contractor Organizational Level (O-Level) maintenance in support to 3rd Marine Aircraft Wing (3rd MAW) squadrons at Marine Corps Air Station Miramar, CA. PKL employees at these sites may eventually be subject to a Union/Collective Bargaining Agreement (CBA) regarding employment terms and work rules. The Aircraft Mechanic I must have a combination of experience to repair engines, sheet metal, structural, hydraulic, electrical power train, and general mechanical maintenance of moderate difficulty, required to meet the assigned missions. Additional duties include: Make repairs to aircraft and follow directions of higher graded workers. Prepare aircraft, components and/or parts for paint removal by cleaning/washing aircraft interior and exterior surfaces prior to coatings removal, in accordance with established procedures and technical requirements; use mechanical hand tools, chemicals, and high-pressure cleaning systems to wash, strip and clean aircraft, components and parts of grease, dirt, paint and corrosion with minimum rework; and use various methods such as hydro-blasting, degreasing, and power scrubbing. Inspect aircraft and components for any damage or defects after coatings removal and document such damage or defects on the maintenance work request worksheet. Refinish, Repair damaged finishes on Aircraft Surfaces, and Paint Services. Be knowledgeable of a variety of surface preparation methods and techniques and capable of selecting the appropriate technique/method for proper adherence of coating materials to meet high quality standards. Prepare coating materials ensuring proper smoothness and flow consistency to meet specific thickness requirements or other tolerances and to prevent skips, runs, dry areas, and drips thereby minimizing rework. Mix, thin, blend, match tints and tones in coating material and/or repair damaged finishes on aircraft surfaces and perform other journeyman level painting work. Clean/wash aircraft and component interior and exterior surfaces prior to coatings application with various cleaning compounds. Perform visual inspections for damage to aircraft surfaces and components; inspect for corrosion; and record findings on proper documentation. Troubleshoot malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneudraulic, engines, auxiliary power unit (APU), and ventilation and heating systems. Repair, replace and rebuild aircraft structures, such as wings and fuselage, and functional components including rigging, surface controls, and plumbing and hydraulic units, using hand tools, power tools, machines, and equipment such as shears, sheet metal brake, welding equipment, rivet gun, and drills. Read and interpret DOD & manufacturers maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing components, fuel controls, fuel pumps, oil pumps, and engine mounted gearboxes, and compressor bleed valves using hand tools, gauges, and testing equipment, removing engines from aircraft using hoist or forklift truck, disassembling and inspecting parts for wear, cracks, security, or other defects, and repairing or replacing defective engine parts and reassembling and installing engines in aircraft. Adjust, repair, or replace electrical wiring system and aircraft accessories, performs preflight, thru-flight, and post-flight maintenance inspections, performs miscellaneous duties to service aircraft including flushing crankcase, cleaning screens and filters, greasing moving parts, and checking brakes. Performs and supervises the jacking and towing of aircraft. Ensures that the maintenance records description of the work performed and verifies the work was performed satisfactorily, service engines and airframe components at line station making repairs, short of overhaul, required to keep aircraft in safe operating condition. Specialize in work, repair and modification of structural, precision, and functional spare parts and assemblies, and specialize in engine repair. Perform unscheduled aircraft maintenance in addition to hourly, calendar, phase, and conditional inspections as required by maintenance requirement cards. May be required to be licensed by the Federal Aviation Administration. May require specialization in sheet-metal, electric work, avionics, or other aircraft related systems related to disciplines. Ensure all work is performed strictly in accordance with published Instructions/Manuals and Federal, State, and Local OSHA regulations. Performs maintenance, disassembly, rework, repair, replacement, re-assembly, or adjustment of various aircraft systems in accordance with technical specifications, engineering instructions, Naval Aviation Maintenance Program (NAMP) as promulgated by COMNAVFORINST 4790.2 (series) and applicable publications, technical directives, instructions, standards, and/or procedures contained in pertinent manuals utilizing blueprints, drawings, or schematics pertinent to this Performance Work Statement as provided by the COR. Adhering to the Aircraft Confined Space Program. Properly utilizing associated PPE. Subject to occasional travel. Be available to workday shift or night shift. Any and all other duties as assigned by the Aircraft Site Manager. About you Wed love to hear from you if you have: High School Diploma or equivalent. This position will require U.S. citizenship and the ability to obtain and maintain a DoD Secret clearance. May require a minimum of three (3) years USN/USMC/USAF Organizational level aircraft airframes/structural and corrosion control experience, F-35 experience preferred. Shall have completed the appropriate Navy Skill Specialty Class "C" school in airframes systems or USMC, USAF equivalent. If deemed by the Site Manager, this individual must acquire all Support Equipment licenses that are required for the position. Must have and maintain a valid State Drivers License Past experience in troubleshooting and repairing airframe related systems. Must be able to attain all qualifications during the 90-day probationary period. Within 90 days of hiring, must be proficient with NALCOMIS OOMA automated maintenance documentation system. Must be familiar with all Airframes work center O level publications relevant to the maintenance of the Type Model Series aircraft appropriate to the assignment and have a thorough practical and theoretical knowledge of the equipment/systems. Must possess the ability to perform all airframe work center designated tasks as outlined in the Interactive Electronic Maintenance Manual (IETM). Will possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel, including the ability to express thoughts in both oral and written communications. Working knowledge of the CNAFINST 4790.2 (NAMP), Naval Aviation Maintenance Program Standard Operating Procedures (NAMSOPs) and local NAMPSOP instructions. Experience in the use and care of power tools, testing equipment and precision measuring devices in the maintenance and repair of aircraft. Shall be able to obtain a Department of Defense (DoD) Common Access Card (CAC) card privileges to ensure access to flight line workspaces and critical information systems. Any and all other duties as assigned by the Program Manager/Site Manager Compensation & Benefits Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also receive a generous and competitive total compensation package that support employees through every stage of life: This is a full time/ non-exemptposition. $33.66 hour $4.57 hr. as a Health & Welfare benefit. The company sponsors medical, dental, vision, basic life coverage plans for the employee/family. Employee contributions required. 401k plan. Eleven (11) paid holidays per year. 80 vacation PTO hours on anniversary of hire. Up to a maximum 56 paid sick hours each year. 3 paid days for bereavement PTO. Employee Assistance Program (no cost). Anticipate a Union CBA in near future. Physical Demands and Work Environment: Primarily in a workshop environment but may traverse into high noise areas or near active jet aircraft operating ramps. Ability to both sit and stand for long periods of time. Ability to perform repetitive motion (keyboarding, 10-key). This position requires normal physical functions. Work may require frequent bending, reaching, and climbing. May frequently lift and carry items weighing up to fifty pounds and occasionally lift heavier items with the assistance of other workers. Work may be performed on top or under equipment in cramped or awkward positions. Normal color perception required. The noise level in the primary work environment is usually moderate. May be exposed at times to moderate discomforts such as heat, cold, rain, wind. All qualified job seekers are encouraged to apply. We also work to provide reasonable accommodation to individuals with disabilities. PKL Services Inc. is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity, or any other protected class. This commitment to diversity, equal opportunity and sustainability enables PKL Services to draw from a remarkable wealth of talent to create one of the world's leadingAerospace Maintenance, Training,and Logistics Services companies.
Warehouse Associate
MORSCO SUPPLY LLC, San Diego
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/Warehouse OperatorIMPACT YOU MAKE:The Warehouse Associate is empowered to keep our communities safe by ensuring customers receive the materials they need to provide clean water and heating/cooling.Specific duties include:• Working cooperatively in a team within the warehouse to efficiently receive, verify, stage and stock incoming material in order to maintain inventory standards• Verifying all loads to ensure accurate customer deliveries• Properly load and unload the materials from the truck, and maintain inventory control• Operating forklift and other material handling equipmentMost importantly, you will deliver high quality customer service and professionalism!WHAT YOU NEED TO SUCCEED:• Knowledge and skills common with 4 years' experience in warehouse operations, including materials handling and stocking• Highschool diploma or equivalentWHAT YOU CAN LEARN OR DEVELOP ON THE JOB:• Knowledge of assigned business line's products• Forklift Certification• Experience in leadership• Skills and knowledge to advance your career into leadership, CDL driver, or sales opportunities.Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.Related experience may include: Warehouse Packer, Warehouse Receiver, Warehouse Worker, Package Handler, Order Puller, Forklift Operator, Forklift Associate, Forklift Driver, Shipping Clerk, Receiving Clerk.Related Service Occupational Codes may include but are not limited to 1A200, 1A211, 1A231A,1A231B, 1A231C, 1A231E, 1A231F, 1A231G, 1A231H, 1A231Q, 1A231R, 1A231S, 1A231T, 1A231Y, 1A231Z, 1A231, 1A251A, 1A251B, 1A251C, 1A251E, 1A251F, 1A251G, 1A251H, 1A251Q, 1A251R, 1A251S, 1A251T, 1A251Y, 1A251Z, 1A251, 1A271A, 1A271B, 1A271C, 1A271E, 1A271F, 1A271G, 1A271H, 1A271Q, 1A271R, 1A271S, 1A271T, 1A271Y, 1A271Z, 1A271, 1A291, 1A2X1, 2T000, 2T011, 2T031, 2T051, 2T071, 2T091, 2T0X1, 2T211, 2T231, 2T251, 2T271, 2T291, 2T2X1, 88H, 88K, 88N, 89B, 920A, 920B, 92A, 92Y, BM, SK, 0431, 0481, 0491, 3043, 3051, 3152, 4133, 6672, 003805, BM, G51A, G63AFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 50 pounds frequently throughout the day, sitting and standing for extended periods. Kneeling, squatting, climbing, and walkingOperation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.This disclosure is our good faith estimate and may be adjusted for the applicable geographic differential associated with the location, as well the actual duties assigned when the position may be filled. The range for this role considers a wide range of factors that are reviewed in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Reece USA, it is not typical for an individual to be hired at or near the top of the range for their role. Final compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:$16.85 - $21.85In this role you may be eligible for additional contributions to your total rewards package like commission, profit sharing, or an annual bonus. Total Rewards components may be subject to written plan documents.
Service Communicator - Weld & CRC
Hawthorne Cat, San Diego
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyService Communicator - Weld & CRCUS-CA-San DiegoJob ID: 2024-2818Type: Regular Full-Time# of Openings: 1Category: ServiceHawthorne - Rancho BernardoOverviewWe Build Better CommunitiesBe Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Service Communicator position!Here is some of what you’ll do… POSITION SUMMARY: The Service Communicator ensures effective communication, profitability and reputation of our service shops by providing timely, accurate, and customer-approved estimates, proformas, & invoices for repair work. The Communicator will document estimates and the necessary repair work according to established industry standards and CAT regulations. The Communicator will have a working knowledge of the equipment industry, an aptitude and interest in equipment repair, strong administrative, organizational and computer skills as well as exceptional interpersonal skills. ResponsibilitiesESSENTIAL FUNCTIONS:Provides communications for one or more of the following depts: Main Shop, Utility Shops, Field Service.Provides effective and timely communication to both internal and external customers.Provides customers with repair updates in a manner to meet customer expectations and loyalty.Provides scheduling for customers and venders.Provides dispatching.Has an in-depth knowledge of operational guidelines regarding parts, labor and miscellaneous charges. Provides and updates accurate quotes to both internal and external customers throughout the repair process.Ensures approval is given for all parts, labor and miscellaneous charges by the customer during the repair process.Accurately opens work orders including all related codes for internal and external work orders. Provides standard hours for every segment that a Technician is assigned to.Participates in daily shop walks, meeting with lead(s)/supervisors/managers to ensure communication flow. Communicates with the credit department to ensure paymentEnsures service reports matches repairs completed before billing.Accurately prepares and provides customers a proforma/invoice in a timely manner.Maintains assigned WIP in a manner to align with department Metrics.When available utilizes standard jobs and prototypes.If applicable schedules jobs to techs as needed.Provides the customer service required to score a 10 on the Daniel Surveys.Performs the position with pride and professionalism while following Hawthorne’s Code of Conduct.Other duties as assigned by the Service Management Team.QualificationsEDUCATION, EXPERIENCE, AND SKILLS REQUIRED:Must have two (2) year’s general office experienceMust have three (3) to five (5) years of customer service, relationship building and/or Sales experienceThree (3) to five (5) years of equipment parts/service experience preferred.PC skills are requiredMust have a valid California Class C Driver’s License and clean driving recordMust have good communication skills.Strong work ethic, flexibility, ability to work at a fast pace and under pressurePHYSICAL DEMANDS:Walking and moving about on foot often through uneven terrain.Handling: Picks up items, helps or works with hands.Lifting: May lift up to 30 lbs.Reaching: Extends hands and arms in any direction.Stooping: Bends body downward and forward by bending at knees or waist.Standing: Remains in standing position. If required to perform various functions of the job.Climbing: In and out of equipment.Vision: Reads work tickets and parts books.Talking: Communicates via telecommunication and in person.Sitting: Sits at desk and in equipment or vehicles. ENVIRONMENTAL:Noise: Works in conditions with constant or intermittent noise.Temp/Weather: Works in a warehouse and outside with variations of temperature and weather.Exposure: Foul odors, fumes and harsh substances.Here’s what we Offer…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $21 to $36 per hourACCOMMODATIONS:Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/DHawthorne Cat Participates in E-Verify.PI238908305
Dyno Technician
Hawthorne Cat, San Diego
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyDyno TechnicianUS-CA-San DiegoJob ID: 2024-2833Type: Regular Full-Time# of Openings: 1Category: Power RentalHawthorne - Rancho BernardoOverviewWe Build Better CommunitiesBe Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Dyno Engine Testing Technician position!Here is some of what you’ll do…POSITION SUMMARY:With minimal supervision; will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework. ResponsibilitiesESSENTIAL FUNCTIONS:Conduct tests on heavy duty diesel engines using a dynamometer cell and test automation softwareFollow technical instructions and work closely with engineering staff to assure engines are performing as requested during testingPrepare engines for dynamometer cell testing, including replacing components and installing measurement instrumentationMaintain, troubleshoot, and repair test enginesTroubleshoot, maintain, and repair engine test cell equipmentSupport maximum test cell utilization and downtime reductionMaintain detailed electronic records and project documentationMaintain the highest level of work area safety, cleanliness, and organizationKeep abreast of new engine and testing technologies, recommend and implement continuous improvementsPerform duties safely and efficiently with minimal supervisionRespond to shifting time and project demandsPerform other duties as assigned.QualificationsEDUCATION, EXPERIENCE, AND SKILLS REQUIRED:Associate’s Degree in Diesel Power Technology or equivalent experienceMinimum of 2-5 years of experience working with diesel engines and engine electronics.Proficiency in troubleshooting complex mechanical and electronic engine systemsMust demonstrate independent creativity based on technical theory to solve challenges for which routine solutions are not availableHigh attention to detail, organization, and thoroughnessExcellent mechanical aptitudeStrong computer skills – Microsoft Office and other applicable software proficiency desiredStrong verbal and written communication skillsMust be able to work independently as well as in a team environment to achieve common goalsPHYSICAL DEMANDS: Walking and moving about on foot often up and down stairs.Handling: Works with hands.Lifting: Raises or lowers miscellaneous paperwork. Ability to lift up to 50lbs., with frequent exertion.Reaching: Extends hands and arms in any direction.Stooping: Bends body downward and forward by bending at knees or waist.Standing: Remains in standing position, if required to perform various functions of the job.Vision: Reads work tickets, parts and service books or other files and records on the computer.Talking: Communicates via telecommunications and in person.Sitting: Sits at desk. Sits for long periods of time.ENVIRONMENTAL:Noise: Works in conditions with constant or intermittent noise.Temp/Weather: Works in a warehouse and outside with variations of temperature and weather.Exposure: Foul odors, fumes and harsh substances.Here’s what we Offer…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $30 to $35 per hourACCOMMODATIONS:Reasonable accommodations for essential functions of the position will be considered. Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran StatusHawthorne CAT participates in E-Verify PI239171260
Heavy Equipment Inspection Specialist
Hawthorne Cat, San Diego
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyHeavy Equipment Inspection SpecialistUS-CA-San DiegoJob ID: 2024-2842Type: Regular Full-Time# of Openings: 1Category: SalesHawthorne - Rancho BernardoOverview We Build Better CommunitiesBe Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Heavy Equipment Inspection Specialist position!Here is some of what you’ll do…POSITION SUMMARY:The Heavy Equipment Inspection Specialist is a field-based, regionally located role responsible for representing the product support sales team in a defined geographic territory. This position maximizes support for Undercarriage and Ground Engaging Tool (GET) product lines to support sales and gross profit objectives.ResponsibilitiesESSENTIAL FUNCTIONS:Represents Hawthorne CAT as a technical expert at customer sites. Works by initiating and conducting inspections and evaluations of heavy equipment products to recommend repairs and maintenance of equipment.Completes inspection reports and other documentation as necessary to provide to internal and external customers as needed. Utilizes CTS Pro and Bucket Pro software to maximize product life and value for the customer.Performs and completes all tasks with little to no supervision.Provides recommendations to product support & parts teams in maintaining proper inventory levels to meet machine requirements and exceed sales objectives.Works as a member of a team to prioritize, schedule, and complete machine inspections in alignment with customer needs and achieve departmental goals. Interacts with the customer to foster adoption of the complete HAWTHORNE / CAT product offerings.Collaborates daily with the Product Support Sales Teams to develop and sell key customers Undercarriage and GET products at acceptable sales and gross profit levels.Acts as a partner between dealer and customers concerning product problems, trends, opportunities and customer acceptance.Monitors Undercarriage and bucket rebuild procedures and recommends changes as needed to improve quality and productivity.Collaborates in all pertinent Undercarriage and GET market information sessions relative to competitive activity, customer information and product performance.Interacts with the Corporate Customer Value Agreement (CVA) Specialist to develop and manage comprehensive Undercarriage and GET Fleet Management programs.Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.Other duties as assigned to meet the company, department or individual goals and objectives.QualificationsEDUCATION, EXPERIENCE & SKILLS REQUIRED:Must have a high school diploma or equivalent (GED).Minimum of one (1) year equipment industry or related experience preferred.Ability to communicate effectively with both internal and external customers.Ability to analyze data and report findings.Technical skills sufficient to be able to work through product issues.Must have mechanical aptitude.Must be able to travel outside San Diego County area up to 10% of the time.Must have working knowledge of PC or Mac with Microsoft Office Suite.Must have a valid California Driver’s License with a clean driving recordMust be able to demonstrate good operating skillsKnowledge of OSHA, DOT ad EPA standards, rules, and regulations preferredExperience preparing and maintaining records and reportsExperience maintaining organization in a changing environmentPHYSICAL DEMANDS:Walking and moving about on foot often through uneven terrain.Hands/arms operating equipment, hand and power tools.Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.Handling: Works with hands.Reaching: Extends hands and arms in any direction.Standing: Remains in standing position if required for certain repair or maintenance work.Climbing: In and out of equipment.Vision: Reads work tickets, parts and service books and operates heavy equipment.Talking: Communicates via telecommunications, in writing, and in person.Sitting: Sits in equipment and in vehicles.Stooping: Bends body downward and forward by bending at knees or waist.Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person. Laying: Lies in prone position under vehicles and equipment. ENVIRONMENTAL: Noise: Works in conditions with constant or intermittent noise. Temperatures/Weather: Works in the field, outside with variations of temperature and weather. Exposure: Foul odors, fumes and harsh substances. Here’s what we Offer…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $25.00 to $35.00 per hourACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran StatusHawthorne Cat participates in E-VerifyPI239281487
LVN
Reo Vista Healthcare Center, San Diego
General PurposeThe primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times.Essential DutiesEvery effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.Administrative Functions• Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.• Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.• Periodically review the department's policies, procedure manuals, job descriptions, etc. Make recommendations for revisions.• Meet with your assigned nursing staff, as well as support personnel, in planning the shifts' services, programs, and activities.• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.• Make written and oral reports/recommendations concerning the activities of your shift as required.• Cooperate with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained.• Ensure that all nursing service personnel are in compliance with their respective job descriptions.• Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department.• Participate in facility surveys (inspections) made by authorized government agencies as may be requested.• Periodically review the resident's written discharge plan. Participate in the updating of the resident's written discharge plan as required.• Assist in planning the nursing services portion of the resident's discharge plan as necessary.• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required.• Admit, transfer, and discharge residents as required.• Complete accident/incident reports as necessary.• Write resident charge slips and forward to the Business Office.• Maintain the Daily Census Report and submit to the Business Office as required.• Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary.• Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.• Report any known or suspected unauthorized attempt to access facility's information system.Charting and Documentation• Complete and file required recordkeeping forms/charts upon the resident's admission, transfer, and/or discharge.• Encourage attending physicians to review treatment plans, record and sign their orders, progress notes, etc., in accordance with established policies.• Receive telephone orders from physicians and record on the Physicians' Order Form.• Transcribe physician's orders to resident charts, cardex, medication cards, treatment/care plans, as required.• Chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident, as well as the resident's response to the care.• Fill out and complete accident/incident reports. Submit to Director as required.• Chart all reports of accidents/incidents involving residents. Follow established procedures.• Record new/changed diet orders. Forward information to the Food Services Department.• Report all discrepancies noted concerning physician's orders, diet change, charting error, etc., to the Nurse Supervisor.• Fill out and complete transfer forms in accordance with established procedures.• Ensure that appropriate documentation concerning unauthorized discharges is entered in the resident's medical record in accordance with established procedures.• Perform routine charting duties as required and in accordance with established charting and documentation policies and procedures.• Sign and date all entries made in the resident's medical record.Drug Administration Functions• Prepare and administer medications as ordered by the physician.• Verify the identity of the resident before administering the medication/treatment.• Ensure that prescribed medication for one resident is not administered to another.• Ensure that an adequate supply of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents. Report needs to the Nurse Supervisor.• Order prescribed medications, supplies, and equipment as necessary, and in accordance with established policies.• Ensure that narcotic records are accurate for your shift.• Notify the Nurse Supervisor of all drug and narcotic discrepancies noted on your shift.• Review medication cards for completeness of information, accuracy in the transcription of the physician's order, and adherence to stop order policies.• Notify the attending physician of automatic stop orders prior to the last dosage being administered.• Dispose of drugs and narcotics as required, and in accordance with established procedures.Personnel Functions• Participate in employee performance evaluations, determining your shift's staffing requirements, and making recommendations to the Nurse Supervisor concerning employee dismissals, transfers, etc.• Inform the Nurse Supervisor of staffing needs when assigned personnel fail to report to work.• Report absentee call-ins to the Nurse Supervisor.• Review and evaluate your department's work force and make recommendations to the Nurse Supervisor.• Develop work assignments and/or assist in completing and performing such assignments.• Provide leadership to nursing personnel assigned to your unit/shift.• Make daily rounds of your unit/shift to ensure that nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report problem areas to the Nurse Supervisor.• Ensure that all nursing assistants are enrolled in or have graduated from an approved nursing assistant training program.• Ensure that all nurse aide trainees are under the direct supervision of a licensed nurse.• Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or to improve services.• Ensure that department personnel, residents, and visitors follow the department's established policies and procedures at all times.• Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility to ensure that nursing services and activities can be adequately maintained to meet the needs of the residents.• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.• Review complaints and grievances made or filed by your assigned personnel. Make appropriate reports to the Nurse Supervisor as required or as may be necessary. Follow facility's established procedures.• Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.• Receive/give the nursing report upon reporting in and ending shift duty hours.• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents.• Report known or suspected incidents of fraud to the Administrator.• Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines.Nursing Care Functions• Inform nursing personnel of new admissions, their expected time of arrival, room assignment, etc.• Ensure that rooms are ready for new admissions.• Greet newly admitted residents upon admission. Escort them to their rooms as necessary.• Participate in the orientation of new residents/family members to the facility.• Make rounds with physicians as necessary.• Requisition and arrange for diagnostic and therapeutic services, as ordered by the physician, and in accordance with our established procedures.• Consult with the resident's physician in providing the resident's care, treatment, rehabilitation, etc., as necessary.• Review the resident's chart for specific treatments, medication orders, diets, etc., as necessary.• Implement and maintain established nursing objectives and standards.• Make periodic checks to ensure that prescribed treatments are being properly administered by certified nursing assistants and to evaluate the resident's physical and emotional status.• Ensure that direct nursing care be provided by a licensed nurse, a certified nursing assistant, and/or a nurse aide trainee qualified to perform the procedure.• Cooperate with and coordinate social and activity programs with nursing service schedules.• Notify the resident's attending physician when the resident is involved in an accident or incident.• Notify the resident's attending physician and next-of-kin when there is a change in the resident's condition.• Carry out restorative and rehabilitative programs, to include self-help and care.• Inspect the nursing service treatment areas daily to ensure that they are maintained in a clean and safe manner.• Administer professional services such as; catheterization, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care for the dead/dying, etc., as required.• Use restraints when necessary and in accordance with established policies and procedures.• Obtain sputum, urine and other specimens for lab tests as ordered• Take and record TPRs, blood pressures, etc., as necessary.• Monitor seriously ill residents as necessary.• Check foods brought into the facility by the resident's family/visitors to ensure that it is within the resident's dietary allowances. Report problem areas to the Nurse Supervisor and Dietary Supervisor.• Ensure that personnel providing direct care to residents are providing such care in accordance with the resident's care plan and wishes.• Ensure that residents who are unable to call for help are checked frequently.• Meet with residents, and/or family members, as necessary. Report problem areas to the Nurse Supervisor• Admit, transfer and discharge residents as necessary.• Assist in arranging transportation for discharged residents as necessary.• Ensure that discharged residents are escorted to the pick-up area.• Inform family members of the death of the resident.• Call funeral homes when requested by the family. Ensure that established post-mortem procedures are followed.Staff Development• Participate in developing, planning, conducting, and scheduling in-service training classes that provide instructions on "how to do the job," and ensure a well-educated nursing service department.• Implement and maintain an effective orientation program that orients the new employee to your shift, its policies and procedures, and to his/her job position and duties.• Assist in standardizing the methods in which work will be accomplished.• Assist in training department personnel in identifying tasks that involve potential exposure to blood/body fluids.• Assist the Director in planning clinical supervision for nurse aide trainees.• Attend and participate in outside training programs.• Attend and participate in annual facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.).• Attend and participate in advance directive in-service training programs for the staff and community.• Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status.Safety and Sanitation• Monitor your assigned personnel to ensure that they are following established safety regulations in the use of equipment and supplies.• Ensure that established departmental policies and procedures, including dress codes, are followed by your assigned nursing personnel.• Assist the Director and/or Infection Control Coordinator in identifying, evaluating, and classifying routine and job-related functions to ensure that tasks in which there is potential exposure to blood/body fluids are properly identified and recorded.• Ensure that all personnel performing tasks that involve potential exposure to blood/body fluids participate in appropriate in-service training programs prior to performing such tasks.• Ensure that an adequate supply of personal protective equipment are on hand and are readily available to personnel who perform procedures that involve exposure to blood or body fluids.• Ensure that your assigned work areas (i.e., nurses' stations, medicine preparation rooms, etc.) are maintained in a clean and sanitary manner.• Ensure that your unit's resident care rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner.• Ensure that your assigned personnel follow established handwashing and hand hygiene technique in the administering of nursing care procedures.• Ensure that your assigned personnel participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner.• Participate in the development, implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel.• Ensure that your assigned personnel follow established infection control procedures when isolation precautions become necessary.• Ensure that nursing personnel follow established procedures in the use and disposal of personal protective equipment.• Participate in the development, implementation and maintenance of the procedures for reporting hazardous conditions or equipment.• Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving residents.• Report missing/illegible labels and MSDSs to the safety officer or other designated person.Equipment and Supply Functions• Recommend to the Nurse Supervisor the equipment and supply needs of your unit/shift.• Ensure that an adequate stock level of medications, medical supplies, equipment, etc., is maintained on your unit/shift at all times to meet the needs of the residents.• Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment.• Ensure that only trained and authorized personnel operate your unit/shift's equipment.• Ensure that all personnel operate nursing service equipment in a safe manner.• Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste.• Ensure that appropriate MSDSs are on file for hazardous chemicals used in the nursing service department.Care Plan and Assessment Functions• Review care plans daily to ensure that appropriate care is being rendered.• Inform the Nurse Supervisor of any changes that need to be made on the care plan.• Ensure that your nurses' notes reflect that the care plan is being followed when administering nursing care or treatment.• Review resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing needs.• Ensure that your assigned certified nursing assistants (CNAs) are aware of the resident care plans. Ensure that the CNAs refer to the resident's care plan prior to administering daily care to the resident.• Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers.Budget and Planning Functions• Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.Miscellaneous• Provide data to the Quality Assurance & Assessment Committee as requested.Supervisory RequirementsAs LPN / LVN you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.QualificationEducation and/or Experience Must possess, as a minimum, a Nursing Degree from an accredited college or university, or be a graduate of an approved LPN/LVN program.Must possess a current, unencumbered, active license to practice as an LPN/LVN in this state.Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Must be able to relate information concerning a resident's condition.Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.Reasoning Ability Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.Must be a supportive team member, contribute to and be an example of team work and team concept.Must possess the ability to make independent decisions when circumstances warrant such action.Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.Must not pose a direct threat to the health or safety of other individuals in the workplace.Certificates, Licenses, Registrations Must posess a current, unencumbered, active license to practice as an LPN/LVN in this state. Current CPR certification.Knowledge and experience with PCC preferred.Must maintain all required continuing education/licensing.Must remain in good standing with the State Board of Nursing at all times.Physical DemandsMust be able to move intermittently throughout the workday.Must be able to speak and write the English language in an understandable manner.Must be able to cope with the mental and emotional stress of the position.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.May be necessary to assist in the evacuation of residents during emergency situations.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Works in office area(s) as well as throughout the nursing service area (i.e., drug rooms, nurses' stations, resident rooms, etc.).Moves intermittently during working hours.Is subject to frequent interruptions.Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.Communicates with the medical staff, nursing personnel, and other department directors.Works beyond normal working hours, and in other positions temporarily, when necessary.Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).Attends and participates in continuing educational programs.Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses, COVID19May be subject to the handling of and exposure to hazardous chemicals.Maintains a liaison with the residents, their families, support departments, etc., to adequately plan for the residents' needs.
IT Help Desk Support Specialist
Client Solution Architects, San Diego
Client Solution ArchitectsCSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.CSA is seeking an IT Help Desk Support Specialist to support Commander, Navy Installations Command (CNIC) at the Washington Navy Yard. The specialist will provide installation, maintenance, and hardware and software troubleshooting to support all IT equipment, including personal computers (laptops and desktops), printers, monitors, keyboards, plotters, scanners, external hard drives, and video teleconferencing units, air cards, and smartphones.For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. How Role Will Make an Impact:Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, troubleshoot and remediate issues pertaining to new/reissued PC hardware and software. Accurately complete CNIC user agreement forms and other processes associated with property control, and obtaining the necessary signatures, and distributing forms in a timely manner. Integrate system peripherals such as printers, scanners, digital senders, mass storage devices, etc. into users' workstations. Configure and support end-user network connectivity including, but not limited to, wired LAN and wireless LAN. Demonstrate knowledge of Google's Android and Apple's iOS operating systems used primarily in mobile technology and supported hardware devices such as smartphones and tablets. Must be able to demonstrate knowledge in Android's Linux-based open-source technology. Must be able to troubleshoot various users' devices such as major manufacturers for Samsung for Android and iOS Apple iPhone and iPad devices. Know its interface and basic features in accordance with government standards to help customize and troubleshoot and restore user issues. Must have completed Purebred training in order to serve and perform Purebred Agent duties to assist mobile wireless users in registering their derived credentials with DISA database for all wireless devices. Verify Security Technical Implementation Guide requirements have been established on user smartphone devices. Provide support for all IT equipment, to include PCs, printers, portable computers, multi-function print devices, and smartphone devices, Polycom (video VTC) units and other miscellaneous IT equipment. Install, configure, and support current and future versions networking protocols for wired and wireless connectivity, for local and remoter users. Install, configure, and troubleshoot e-mail client software (Outlook) and guide/assist customers in the management of their email and use of these client applications including, but not limited to, the use of rules and personal folders/archives. Log all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the Government's Technical Representative, but no later than 4 business hours after completion of the call. Acknowledge all incidents within the timeframe specified. Provide detailed documentation of all tasks, troubleshooting steps, and current status of each incident by making appropriate entries in the G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the Government's Technical Representative, but no later than 4 business hours after most recent contact with the customer. Perform equipment relocation, installation, expansion, connection / disconnection, upgrades, support/maintenance, and preventive maintenance of computer systems hardware, documentation, and peripheral devices. Provide support for CAC (Common Access Card) deployment. Support and troubleshoot smart card readers, middleware, and PKI (Public Key Infrastructure) Certificates. Provide troubleshooting for CNIC personnel regarding CAC cards and its software certificates. Deliver unserviceable or excess IT equipment to staging area for disposal. Support asset inventory services for IT peripherals to include external hard drives, Apple Smartphones and related wireless devices iPads and Mifi's, VTC units, monitors, laptops and desktops for 750+ users. Provides detailed analysis and review of ordering trends, proposed PM NGEN/NMCI policy changes, and new requirements to determine of appropriate policy and procedural recommendations to CNIC N65 on IT governance.What you'll need to have to join our award-winning team:Clearance: Must possess and maintain an active Secret clearance.Bachelor's Degree RequiredNeeds to be extremely knowledgeable for NGEN/NMCI contract and its service offerings, able to train and educate CNIC users and IT staff on NGEN/NMCI processes, and expected service delivery timelines. Must also be able to advise CNIC leadership and counterparts on appropriate solutions to execute for a given issue, and represent CNIC interests when raising issues to PM NMCI.6 years of technical experience with a wide range of hardware and software applications including Navy and Marine Corps Internet (NMCI).Must possess excellent customer service and interface skills.This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.As a federal contractor, CSA will abide by the client's infectious disease protocols.WE BELIEVE great companies know who they are and what they stand for. CSA's common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients' toughest challenges. It's no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career. We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers. Be a part of CSA… do great things!CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to [email protected]. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We're an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.Federal Equal Opportunity is the LawFederal Employee Rights under FMLAFederal Employee Polygraph Protection ActE-Verify Participation Poster (uscis.gov)If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice.Notification for current or previously cleared professionals:Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA's applicant tracking system.By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.PI239403425
Parts Counter Advisor
Hawthorne Cat, San Diego
Hawthorne CAT is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT participates in E-VerifyParts Counter AdvisorUS-CA-San DiegoJob ID: 2024-2849Type: Regular Full-Time# of Openings: 1Category: PartsHawthorne - Rancho BernardoOverview We Build Better CommunitiesBe Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government. Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE). If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve. Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.We are currently seeking talented individuals for our Parts Counter Advisor position!Here is some of what you’ll do…POSITION SUMMARY: Under the direction of the Parts Manager, this position sells a wide variety of parts to phone and walk-in customers, performs clerical and back-order functions as required and may fill in for the warehouse when needed.ResponsibilitiesESSENTIAL FUNCTIONS:Takes parts orders from walk-in and telephone customers. Assures that the correct part numbers are supplied for the specific model and serial number of the machine or component involved.Determines if the customer has ordered enough parts to perform the repairs adequately and makes suggestions for related or additional parts.Is aware of sales opportunities for changeover groups and special attachments.Participates actively in all parts sales programs.Inputs parts sales orders in a minimum length of time with maximum accuracy and in strict accordance with the Credit Department procedures. Informs customer if parts are in stock or if backordered, and approximate time they will receive it.Follows up on all orders to assure that customers receive prompt, efficient service.Studies all manufacturers parts bulletins and other releases to keep informed of the latest developments in machine design and parts changeovers.Completes all assigned training courses.When required, provides customer service or call-ins after normal working hours.Keeps Management informed on matters of importance regarding customer service.Contributes to a team effort by accomplishing related results as needed.Other duties as assigned my management.QualificationsEDUCATION, EXPERIENCE, AND SKILLS REQUIRED:(Minimum of one year or equivalent) Hands on parts experience in one or more of the following: construction earthmoving machine parts, on-highway engine and truck parts, commercial generator engine parts, or automotive parts, a plus. Must have a valid CA Class C Driver’s License and a clean driving record.Must have a high school diploma or equivalent (or equivalent experience).Ability to work with customers and employees in a courteous and professional manner.Excellent verbal and written communication skills preferred.PHYSICAL DEMANDS:Walking and moving about on foot often through uneven terrain.Handling: Picks up items, helps or works with hands.Lifting: Raises or lowers miscellaneous equipment parts up to 60 lbs. with frequent exertion.Reaching: Extends hands and arms in any direction.Stooping: Bends body downward and forward by bending at knees or waist.Standing: Remains in standing position. If required, to perform various functions of the job.Vision: Reads paperwork and files and records on the computer.Talking: Communicates via telecommunications and in person.Sitting: Sits at desk. Sits for minimal periods of time. ENVIRONMENTAL: Noise: Works in conditions with constant or intermittent noise.Temp/Weather: Works in a warehouse.HERE’S WHAT WE OFFER…Competitive CompensationA great work environment and cultureCareer growth and advancement opportunitiesTrainingMedical, Dental and Vision plansMedical Video Appointments availableHealth Savings Account availablePaid Time Off (PTO) Pay401(k) Plan + Company MatchingHealth and Dependent Care Flexible Spending AccountsLife & Accident InsuranceEmployee Assistance ProgramsLegal PlanTravel Assistance PlanWellness ProgramsReferral Bonus ProgramLongevity Bonus ProgramRecognition Programs and much moreHawthorne CAT discountsBoot ReimbursementTuition ReimbursementCompany-Supplied UniformsAdvanced Technical TrainingEstimated Compensation $23 - $31 per hourACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered. Hawthorne Cat is an Equal Employment Opportunity/M/F/disability/protected veteran status.Hawthorne Cat Participates in E-Verify.PI239443938