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Vice President Strategic Enrollment Management and Marketing
Jobelephant.com, Inc., San Bernardino
About the UniversityTo view the full profile please click here.California State University, San Bernardino (CSUSB) – a preeminent center of intellectual and cultural activity in the Inland Empire region of Southern California – is part of the California State University system (CSU), the largest system of higher education in the country.Operating from two campuses (San Bernardino and Palm Desert), California State University, San Bernardino has grown from its founding in 1965 as a state college with an inaugural class of 293 students to a major metropolitan, R2 Research University with approximately 19,000 active students and 120,000 alumni. Approximately 2,400 employees are dedicated to helping students succeed. The faculty-to-student ratio is 1:23.A designated Minority and Hispanic-Serving Institution, CSUSB graduates approximately 5,000 students annually. The university offers more than 70 traditional baccalaureate and master's degree programs, education credential and certificate programs, and a doctorate program in educational leadership within five academic colleges: the College of Arts and Letters, Jack H. Brown College of Business and Public Administration, James R. Watson & Judy Rodriguez Watson College of Education, College of Natural Sciences, and the College of Social and Behavioral Sciences.ACCOLADESCSUSB's commitment to diversity, access, value, and excellence are reflected in numerous national and international recognitions, awards, and rankings at all levels of the University. It is regularly listed among the best colleges and universities in the western United States, according to The Princeton Review, Forbes, and U.S. News & World Report in their respective annual rankings.It is also part of the President's Higher Education Community Service Honor Roll, With Distinction – the highest federal recognition a college or university can receive for its commitment to service-learning and civic engagement.CSUSB was listed at Number 5 in the nation for social mobility (Education Reform Now, 2023). According to the Collegiate Learning Assessment, a CSUSB education ranks in the top four percent in the nation for ‘value-added', based on the organization's measurements for student learning in the freshman and then in the senior year.For a comprehensive list of awards and rankings, please visit the Rankings web page.ACCREDITATIONSAccredited by the Western Association of State Schools and Colleges/Senior College and University Commission, the university recently (2022) earned reaffirmation of accreditation for 10 years. The teaching credential programs are approved by the California State Board of Education, California Commission on TeacherCredentialing, and the National Council for Accreditation of Teacher Education.CSUSB has developed highly respected programs in business, computer science and engineering, geographic information, visual arts, creative writing, psychology, health sciences, criminal justice, social work, public administration, accounting, and finance. Every one of its academic programs that is eligible has earned specialized approval or accreditation. Please see the Accreditations web page for a full listing.FACILITIES AND CONSERVATION EFFORTSUnder the leadership of President Morales, the campus has been in a period of growth that began in 2016. At that time, CSUSB underwent a physical master planning effort that resulted in the board approved San Bernardino Campus Master Plan and a separate board approved Palm Desert Campus Master Plan. The 2016 Master plans serve as the roadmap to guide the growth of the university to support 25,000 FTE students in San Bernardino and 8,000 FTE students in the Coachella Valley in a collaborative, engaging, and comprehensive setting.Recent development of the San Bernardino campus includes the Coyote Village that opened in 2018 and features a 400-bed residential community with a designated wing for the University Honors Program as well as two apartments for faculty-in-residence. The Center for Global Innovation was opened in 2019 and is a 71,000 square foot building at the heart of campus that is home to the College of Extended and Global Education and provides services to all international students and scholars, English language learners, study abroad programs, Open University students, and students in Extension and Special Session programs. Recently, the campus expanded the Santos Manuel Student Union, a $90 million project that opened its doors in January 2022, providing student engagement spaces as well as a multi-purpose conference center. More recently, the campus began construction of a Performing Arts Building, which will provide a 500-seat state-of-the-art Performing Arts Theater.Growth at the Palm Desert campus (PDC) has focused on adding additional programs including Hospitality Management, Entrepreneurship, Cybersecurity ,Kinesiology, and undergraduate and graduate programs in Social Work. In 2021 the campus celebrated a collaboration between the Coachella Valley Economic Partnership, the City of Palm Desert, and the Palm Desert campus in opening the iHUB, a business incubator designed to attract technology-based entrepreneurial start-up business to the region. The campus has been allocated $79 million by the California legislature to build the first phase of a new student services building, to include an expansion of the library and study space for students at the PDC.CSUSB was listed among the nation's top green colleges for its sustainability-related policies, practices, and programs in 2022 by the Princeton Review. Campus-wide efforts include the campus Sustainability Taskforce, which is co-chaired by a faculty representative and the Office of Energy and Sustainability. In 2019 the campus established a sustainability general education pathway in additionto other sustainability course offerings to ensure that sustainability is incorporated throughout the academic curriculum. Sustainability continues to be a core value of the institution and a focus of campus Strategic Planning efforts.STRATEGIC PLANNINGThe University has embarked upon a new strategic plan (2022-2028), informed by the CSU Graduation Initiative 2025 (GI 2025), strategic enrollment planning, and the Diversity/Equity/Inclusion Plan. The planning process includes broad-based campus consultation. The provost's office plays a leading role in all planning processes, with the Vice Provost for Academic Programs co-chairing the planning and implementation teams. The new 2023-2028 strategic plan is available at this site.FINANCES AND BUDGETThe all-university budget is comprised of state operating funds (general fund, tuition, fee revenue, lottery, cost recovery), as well as auxiliary and enterprise (self-support) revenue. For the fiscal year 2022-23, the total university- wide revenue was $342.7 million. State-side operating funds totaled $279.5 million. Auxiliary and enterprise revenue was budgeted at $63.7 million. Additionally, the current value of CSUSB's endowment was $45.2 million as of December 31, 2022. For 2023/24, the CSUSB endowment will have a payout of $1.9 million of which 45% is directed towards student scholarships and 55% supports faculty and student programmatic initiatives. Faculty and other professionals pursue a vibrant research agenda. In 2022, CSUSB received $51.7 million in research and grant awards. From 2017-2022, CSUSB was awarded more than $185 million in external grants and contracts to support sponsored programs, including faculty and student research.CAPITAL CAMPAIGNAs an anchor university, CSUSB inspires the region's expansive pool of talented individuals to fulfill their dreams through higher education. It is therefore essential that CSUSB reinforce its mission with the resources and investment required for world class teaching, research, and public service through a comprehensive campaign that preserves this promise for future generations.To further build on the university's vital role in enhancing the educational, cultural, and economic development of the region, CSUSB launched a $200 million fundraising initiative (2022), the most ambitious fundraising campaign in the University's history. Our Defining Moment: The Campaign for CSUSB will seek support from a variety of investors: alumni, friends, corporate and foundation partners, as well as government agencies and tribal nations.Additional information about the University may be found at www.csusb.eduStudentsCSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, with 74% members of underrepresented groups, 80% first-generation students, and 56% Pell eligible. CSUSB has the second highest African American and Hispanic enrollments in the CSU system. Most students (86%) come from the Inland Empire counties of San Bernardino and Riverside, eight percent from other California counties, five percent from other countries, and less than one percent from out-of-state. Unique within the CSU and enrollment trends nationally, CSUSB attracts higher numbers of transfers than first year students as new enrollees each year.CSUSB strives to provide students with opportunities to learn and connect with others outside the classroom. Abundant co-curricular activities are supported. Most students live off-campus, with an on-campus population of 1,500 residing in four different villages that offer a variety of traditional and apartment-style living. CSUSB has a strong community engagement and service program with students, faculty, and staff providing thousands of hours of volunteer service to the Inland Empire and Coachella Valley communities annually. The school mascot is Cody the Coyote. The Coyotes (or Yotes) compete in the California Collegiate Athletic Association—the preeminent Division II athletic conference in the country. There are 10 teams (four men's and six women's). The women's volleyball team is consistently ranked among the nation's top programs and won the NCAA Division II national championship in 2019. During the 2022-2023 season, the men's basketball team advanced to the Division II ‘Final Four', and the baseball, softball, and men's golf teams all made NCAA tournament appearances.Graduate and undergraduate students are encouraged to engage in project-based learning and mentoring from top faculty. A strong undergraduate research program sends students to state and national research conferences. The university can boast of an award-winning Model UN program. Both undergraduate research competition and the UN program are faculty-led endeavors. Faculty are proud of their work with and for students and innovate to support student success utilizing institutional and grant resources.About the Position:Vice President – Strategic Enrollment Management and MarketingReporting to and under the direction of the President, the Vice President for Strategic Enrollment Management and Marketing is responsible for the overall operation of the Office of Strategic Enrollment, including supervision of the Offices of Admissions, Student Outreach, Financial Aid, Registrar, and Strategic Communications. Reporting to the President, the Vice President is a member of the Cabinet.Through extensive collaboration with administrators, faculty, the community at large, and staff across the university, the Vice President manages and evaluates programs, personnel, and budget within the division's departments. The incumbent is responsible for developing and implementing enrollment strategies, increasing undergraduate retention and graduation, enhancing marketing and communication strategies, and leveraging technology to increase lead generation, deposits, and yield. The Vice President uses a data-driven approach to identify, develop, and implement strategies resulting in quantifiable and measurable outcomes and an in-depth knowledge of higher education enrollment management best practices that include, but are not limited to, admissions processing, marketing and recruitment, yield strategies, student-record keeping, educational policy development, transfer credit processes, and innovation. This position has responsibility for ensuring staff in the units are appropriately trained and supported to work through process changes needed for achieving enrollment targets.The Vice President establishes working partnerships with campus and external constituencies to ensure the university meets its enrollment targets and goals and provides inclusive, equity-focused leadership in yielding a diverse student population that is consistent with CSUSB's Strategic Plan, diversity, equity, and inclusion goals, status as a Hispanic Serving Institution (HSI), and to eliminate equity gaps in accordance with the CSU's Graduation Initiative 2025. This work requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within institutionally developed and sometimes changing targets. This position has responsibility for working with faculty to manage and develop strategic initiatives for the recruitment of graduate students and post-baccalaureate credential students.MAJOR DUTIES1. Develops and leads the implementation of effective admission, record keeping, and registration policies, procedures, and practices in support of institutional enrollment management:Maintains a deep knowledge of federal, state, and CSU laws and regulations that impact campus enrollment and registration policies and practices and makes appropriate recommendations.Facilitates enrollment, retention, and graduation initiatives using data analysis, enrollment forecasting, and industry best practices and ensures effective campus enrollment, diversity of applicants, fostering of out-of-state and international matriculates, and other critical priorities in compliance with CSU, state, and federal regulations related to aid funding and enrollment.Leads the market positioning and branding of the university through effective management of Strategic Communications.Develops and manages relationships with external partners including feeder high schools and community colleges to increase the applicant pipeline and community partners to leverage community efforts to improve college readiness of incoming students.Develops and maintains a system of data reporting and analysis in support of admissions and registration efforts, working with Academic Affairs, Institutional Research, Admissions, Outreach, Strategic Communications, and other campus partners.Leads and participates in interdivisional teams that help foster the development, implementation, and revision of campus strategic enrollment efforts.Provides enrollment information and reports to the President's Cabinet, campus constituencies, and external stakeholders as appropriate.Upholds campus commitment to inclusive excellence and builds operations that promote a sense of community for a diverse group of students, faculty, and staff; establishes and maintains collaborative and effective working relationships with a diverse group of leaders across the university, community members, and peers at other universities.Oversees efforts to coordinate and collaborate with units across campus to ensure all aspects of the enrollment funnel are working effectively to meet enrollment targets; integration of operations between outreach/recruitment and admissions is crucial.Develops and oversees the communication plan, event planning, and marketing materials for all stages of the enrollment funnel, from inquiry to enrollment.Reviews admission policy for appropriateness to university goals, recruitment, and efficient application processing and recommends policy changes to appropriate decision-making groups.Collaborates with university partners to review academic and educational policy for appropriateness to university goals, persistence of all student populations, elimination of equity gaps, and timely graduation.Engages stakeholders from Academic Affairs and academic units to identify program enrollment targets, manage impaction, and maximize capacity to recruit qualified applicants.Oversees the accurate and timely response to Chancellor's Office reporting requests.Manages budget for the Strategic Enrollment Management division providing projections and reports as needed.Provides leadership within the division, including professional development and mentorship.Represents the division on appropriate university and system-wide committees and with affiliated organizations.Maintains an active role with appropriate professional organizations.Collaborates with Student Affairs leadership and functional units where appropriate to support student recruitment, retention, and graduation.2. Oversees student recruitment programs through the following responsibilities:Oversees the work of recruitment administrators and staff to ensure effective outreach to prospective students and their families and effective management of recruitment, yield, and conversion.Under the direction of the President and in collaboration with other campus administrators and department managers, proposes and revises university enrollment goals and projections in accord with the strategic enrollment goals.Maintains and implements current trends and best practices in undergraduate recruitment and facilitates the work of the recruitment staff using a positive and supportive approach to staff development.Works with campus and external constituencies, including Academic Affairs and the academic schools, the Division of Student Affairs, and other campus partners to create a diverse student body through targeted strategies for admission and recruitment of low income and underrepresented populations, as well as international students.Develops and maintains effective relationships with high schools and community colleges that facilitate student transitions and ensure pipelines from those educational segments to CSUSB, including newly created MOUs related to admission.Develops marketing strategies in consultation with appropriate campus constituents using all appropriate media and strategies within a limited budget.3. Oversees the processing and evaluation of admission applications at all levels through the following responsibilities:Oversees the work of the admissions staff to ensure timely processing of admission applications.Maintains active and supportive staff development in admission processing that emphasizes customer service and continuous improvement.Facilitates the process of applications and admission for specific student groups, including first-time freshmen, transfer students, student athletes, graduate students, post-baccalaureate credential students, and international students, working with appropriate campus departments, e.g., academic schools and departments, programs for low-income, underrepresented, and international populations, Intercollegiate Athletics, and others as necessary.Provides leadership for the improvement of processes related to document imaging, electronic admissions, and easy transfer of transcripts and other materials between systems and K-12 partners, working collaboratively with the personnel in Admissions, Outreach, Financial Aid, Scholarships, and the Chancellor's Office.4. Provides strategic planning and direction for the division.Oversees the vision and implementation of registration and enrollment-related functions.Manages work of professionals and staff in Admissions, Outreach, Registrar, and Financial Aid including outreach strategy implementation, enrollment support services, registration, timely and accurate financial aid packaging, student academic records, degree audit and clearance, articulation of transfer credits, graduation and certification of degrees, enrollment and degree verification, and production of official transcripts and diplomas.Manages the work of professionals in Strategic Communications to leverage CSUSB strengths in marketing to improve market position.Facilitates work of the division to ensure timely and equitable graduation rates for all student populations, with particular attention to low-income, underrepresented, and first-generation students.Ensures a high standard of customer service in the division and works to facilitate the lowering of administrative barriers and fostering timely completion of graduation requirements, including overseeing the development and maintenance of electronic forms.Leads collaboratively with administrators and faculty in Academic Affairs and Student Affairs around student-related processes and policies, academic standards, and management of student issues.MINIMUM QUALIFICATIONS:Requires an earned doctorate degree and a minimum of ten years of progressively responsible administrative experience related to position responsibilities including at least three years of related management experience, or a combination of education and experience to provide the knowledge, skills, and abilities to perform the duties of this position. Advanced proficiency with computers and Microsoft Office Suite required.The incumbent must demonstrate thorough knowledge of personnel and fiscal management and practices; federal state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both on-campus and external contacts; excellent written and oral proficiency with all aspects of recruitment and admissions functions on a university campus, and ability to fully integrate computer and web-based applications.Experience in planning, developing, and utilizing information and web-based applications for recruitment, admissions, and enrollment management.Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures and ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem-solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; deal with stressful situations while maintaining composure; and contribute to a collaborative environment utilizing exemplary communication and problem-solving skills as necessary.Experience supporting staff through operational change.Must have strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis.Must have the ability to deliver student-oriented services at an HSI that values diversity and inclusive excellence and demonstrates effective approaches to working with individuals from diverse ethnic, cultural, and socio-economic backgrounds.Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally, effectively communicate with all levels within the university and establish and maintain productive, effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents.Must be able to accept constructive feedback and work cooperatively in group situations.The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.The CommunityThe Inland Empire is a vast and culturally rich region spanning 27,000 square miles with a population of 4.5 million residents. Located equidistant between Los Angeles (60 miles east of LA) and the Palm Springs area and set at the foothills of the beautiful San Bernardino Mountains, CSUSB is conveniently situated in the region of California known as the Inland Empire- the fastest growing region in California. Shopping, entertainment, sports, and dining are within local distance, and the campus is very close to Los Angeles, Orange County, and Southern California's beaches. The area is filled with major shopping malls, shows, amusement parks, and sporting events, and is minutes from mountain and desert relaxation.San Bernardino has a wide variety of recreational attractions. From playing golf at one of the city's many public and private golf courses, to a 30- to 60-minute drive to the mountains, skiing, deserts, beaches, resorts, and world-class cultural and sporting events. San Bernardino is home to the Inland Empire 66ers, a minor-league baseball team that in 2006 became part of the Los Angeles Angels organization. It is also home to the California Theater, which opened in 1928, and serves as a venue for star-studded Broadway plays and musicals as well as concerts performed by the San Bernardino Symphony Orchestra.Application ProcessRequired Application Materials:All applicants must submit the following application materials:Letter of interest or cover letter, Current resume or curriculum vitae, Three (3) references who can provide assessments of your professional experience, accomplishments, and prospects for success in this position, Diversity Statement – This may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words). Please submit application materials by April 30th to Dr. Pelema Ellis, Associate Partner, Buffkin / Baker. [email protected] Hiring Range: $245,000 - $265,000 annually.SUPPLEMENTAL INFORMATIONA background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.htmlThis position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) candidates advanced in a currently open search process should be prepared to comply with this requirement. See https://calstate.policystat.com/policy/11030468/latestCopyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-9065b08250d34b4080b624c29ff6acb3
Human Resources Specialist - 1st Shift
GXO Logistics Supply Chain, Inc., San Bernardino
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.1st Shift, Monday - Friday, 8:00am - 4:30pmAt GXO Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Specialist, Human Resources (HR), you will assist with implementing various human resources programs and procedures for all employees in the areas of staffing, benefits/payroll administration and employee relations. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:Provide customer service and HR support for employeesEnsure a positive onboarding experience by assisting with new hire orientation Coordinate job fair activitiesAssist with maintaining associate files, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company policesHandle leave programs such as tracking leave and FMLA compliance, and preparing related notification lettersAdminister the temporary employee conversion process, including sending out and processing evaluation forms, and scheduling and facilitating the orientation processAudit and administer monthly HR invoicing, including temporary employee payroll, pre-employment and post-accident testing, HR supplies, etc.Organize and deliver employee programs, including facility bulletin boards, recognition programs, employee communication memos, etc.What you need to succeed at GXO:At a minimum, you'll need:1 year of experience supporting human resources or in an administrative capacityExperience with Microsoft OfficeIt'd be great if you also had:Associate degree or equivalent related work or military experienceSolid attention to detail and follow-up skills with the ability to identify and resolve problems We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.