Work From Home Salary in Salt Lake City, UT

Do you have an insatiable curiosity about the world? Are you always the go-to person for travel recommendations, even if it's just your local coffee shop? Do you dream in words and pictures and yearn to bring destinations to life through your writing? If you answered yes to any of these, we have an exhilarating opportunity that knows no bounds!This is a great entry-level internship for someone looking to either get started or kickstart their career in the travel industry. Great opportunities to learn in a fast-paced environment.Duration: An incredible journey spanning 3-6 monthsLocation of work: Your own universe (remote), with a digital connection to ours (all research can be done from home online)What's on Your Itinerary:* Discover the Unseen: Embark on a virtual quest to reveal the hidden treasures of the world. Your tools: research, documentation, and keen analysis.* Craft Epic Tales: Harness the power of words to conjure vibrant articles that inspire fellow travelers and ignite their wanderlust.* Stay Ahead of the Curve: Your mission is to always have the next thrilling article idea waiting in the wings while you're perfecting your current masterpiece.* A Dash of Admin Adventure: While you may encounter some admin tasks along the way, remember that even the greatest explorers have their paperwork.* Zoom In for a Meeting: Flexibility is the name of the game. Attend virtual meetings to coordinate with your peers and leads.* Flexible Freedom: We don't want to shackle you to a desk. Write on your own schedule, but ensure you meet deadlines the world of travel is always on the move!Why Choose Us?This is your chance to embark on a boundless adventure, exploring the world from your own digital cockpit. Share your discoveries, connect with fellow travel enthusiasts, and make your mark as a distinguished travel writer. No need to relocate; you can explore, learn, and create from wherever you are.If you're ready to turn your wanderlust into captivating prose, if you're tech-savvy, enthusiastic, and excited about the world of travel, we invite you to join us on this incredible journey.Upon internship completion at the end of 3-6 months, we will provide references and letters of recommendation for future employment / higher education opportunities.Apply now and let your voyage of a lifetime begin!Salt Lake City, UT* Salt Lake City, the capital of Utah, is a city surrounded by majestic mountains and renowned for its outdoor recreation, cultural attractions, and a thriving economy. The city is a gateway to numerous ski resorts and national parks. Salt Lake City's downtown area showcases historic landmarks, including the Utah State Capitol and Temple Square. The city's diverse neighborhoods, such as Sugar House and The Avenues, offer a mix of historic charm and modern amenities. With a strong emphasis on community, sustainability, and access to the great outdoors, Salt Lake City appeals to residents seeking a balance between urban living and natural beauty.

Chiropractor Salt Lake City, UTWe are looking for a motivated Chiropractor to join our practice full time in Salt Lake City, UT. We are seeking an evidenced based chiropractor that can manually adjust patients, who also needs to be familiar with some soft tissue therapy techniques, as we treat both the muscle and skeletal sides of the musculoskeletal system. Our ideal associate is passionate about working closely with patients, creating long term relationships with them while providing high-quality, individualized care. Do you enjoy helping others reach their health and wellness goals and treating the root of the problem, not just the symptoms? So do we! We are looking for a likeminded DC to help us change lives within the community! We utilize Diversified, Graston, Dry Needling, Pin and Stretch techniques and we are looking for someone with similar training or any other soft tissue technique that the DC has been trained in.Who we are:It is our goal to provide high quality chiropractic care with a personal touch. Our office has proudly served our community through chiropractic care for over 11 years and due to our fantastic reputation for providing the best care, we continue to grow! Our dynamic, award-winning team consists of chiropractors, massage therapists and a dedicated support staff that helps us collaborate to provide the best care that our patients need and deserve! We work closely together as a team and with our patients, creating a great healing environment while helping our patients participate in their own healing process.Duties:• Perform initial exams and re-exams (medical history, focused physical exam, review pertinent imaging/documents/reports)• Evaluate findings and determine diagnosis.• Develop and prepare appropriate treatment plans• Patient education as to diagnosis, 1-1 Patient Report of Finding, treatment plan options, pre and post treatment care, lifestyle modifications, take-home stretches and exercises, benefits of continued chiropractic care• Treatment- Chiropractic Care- adjustments, Diversified, Graston, Dry Needling, Pin and Stretch, rehab and various therapies and modalities• Documentation and Charting (timely and accurate notes)• Work cooperatively with the team and other support staff for comprehensive patient care• Patient follow up to ensure treatment goals are being met- reassessmentsRequirements:• Graduation from an accredited Doctor of Chiropractic program (DC)• Active Chiropractic license in UTSchedule:• Wed and Thurs 12 to 7, Friday 9 am to 5:30 pm, Sat 9:00 am to 1:00Salary (range):• $70k to $80k (depending on training and experience)Benefits:• Bonus Compensation negotiable• 2 weeks paid vacation/PTO• Disability insuranceIf you are interested in being challenged to grow with a fun passionate team, then join us! Our team provides effective solutions for our patient’s health challenges. We seek to help our patients with prevention and function, improving their quality of life, without focusing on their symptoms alone. We offer competitive compensation, supportive and great work environment in a state-of-the-art facility, and the chance to help countless of individuals experience the benefits of Chiropractic. If this sounds like the opportunity for you, then please contact us.Please send your resume to Brian Torchin.Brian Torchin / CEOHCRC StaffingOffice 800-472-9060

Position Title Sr. Credit Risk Policy Analyst - Work from home United StatesLocation Work From Home United StatesJob Summary The Credit Risk Policy Analyst Sr assists in the effort to ensure Flagstar creates and maintains all necessary policies, procedures, and guidelines consistent with the credit risk appetite to mitigate and manage credit risk across the organization. Assist the Credit Policy Manager in the oversight of credit risk related system management, including providing training, assisting with requesting credit policy documents and SharePoint access. Assist in the credit risk department in internal or external auditor requests, internal loan reviews, or other departmental request as appropriate.Pay Range - $73,000 - $95,000 - $117,000 USDPay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities: Assist the Credit Risk Policy Manager in the creation and maintenance of all credit risk policy, procedure, and guidelines in compliance with Legal, Compliance, ERM, and other departmental processes. Develop excellent working relationships across the organization to ensure that credit risk owned policies, procedure and guidelines are written, approved, communicated, and implemented appropriately.Maintain a strong working knowledge of credit policy related software and systems (such as MS Office, MS Word, SharePoint and Power Automate). Assist in the creation and execution of project plans to address any gaps in the policy governance process. Assist in the creation of credit risk system training materials to help ensure employees are aware of the most up-to-date credit risk policy, procedures, guidelines, and credit risk related systems as appropriate.Assist in the response to internal and external auditor requests, including performing any internal SOX related controls or assisting the credit risk department to remain in compliance with all Legal, Compliance, and other departmental guidelines / requirements.Assist the credit department as needed in inter-departmental projects or administrative duties, such as new credit employee on-boarding assistance and credit risk departmental communications.Uses independent judgement and discretion to make decisions about credit risk related policies, procedure, guidelines and systems, when appropriate.Analyzes and resolves problems pertaining to credit risk related policies, procedure, guidelines and systems, when appropriate.ADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent) or equivalent related work experienceMinimum experience required: 5+ Years of credit risk related experience including credit policy, procedure or guideline creation, commercial CRE and C&I underwriting or lending, loan review or other similar credit risk experience.Preferred Qualifications:Education level preferred: Master's Degree (or Postgraduate equivalent).Experience with the Microsoft Office suite of products, including SharePoint and Power Automate.Job Competencies:Excellent knowledge of credit risk activities.Excellent written and verbal communication and presentation skills.Experience writing policies, procedure and guidelines is highly preferred.Proficient with Microsoft Office software.Minimal travel required (up to 5% of time)Physical demands (ADA): No unusual physical exertion is involved.

Position Title Credit Risk Modeling Analyst SrLocation Work From Home United StatesJob Summary JOB SUMMARYThe Senior Credit Risk Modeling Analyst is responsible for assisting in the management of and oversight of all models and similar templates owned by the credit risk department, including models used within the Allowance for Credit Loss (ACL) and Representations and Warranties (R&W) process. This individual assists the Credit Risk Modeling Manager to ensure that Flagstar's credit risk department has appropriate models or other similar tools or templates to assist in the identification and mitigation of credit risk across the organization, as well as ensure compliance with all external and internal model related guidance. The individual is also responsible for assisting in the oversight of the quarterly ACL and R&W process working closely with the Accounting and Finance teams.Pay Range: Local Minimum Wage - $0.00 - $0.00Job Responsibilities:JOB RESPONSIBILITIES Assist in the development and perform model execution and ongoing performance monitoring activities including data management systems and processes, ensuring compliance with all internal Model Risk Management policies and other regulatory guidelines such as SR 11-7 for all credit risk owned models, including either internally developed or externally purchased models. Ongoing performance monitoring may include back-testing, sensitivity analysis, benchmarking, and override analysis.Assist in the oversight of the bank's ACL and R&W process including data preparation, model execution, preparing and presenting analysis to ACL committee and other analysis and activities as necessary, working closely with the Accounting and Finance teams as appropriate. Assist in the design and execution of ACL and R&W related controls.Ensures compliance with model governance policies and procedures as an integrated feature of all quantitative modeling and analytic activities. Performs model governance procedures including the execution of required production controls; model, data and procedure version control; and end-user computing policies and guidelines. Assist in the response to any third-party related model validation, internal audit, SOX control testing. regulatory, etc. requests.Perform data analysis in support of credit risk related activities including the development and distribution of reporting and other forms of analysis or documentation related to credit models as necessary.Uses independent judgement and discretion to make decisions regarding credit risk models and other similar tools.Analyzes and resolves problems pertaining to credit risk models and other similar tools.ADDITIONAL ACCOUNTABILITIESPerforms special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.JOB REQUIREMENTS Required Qualifications:Education level required: Undergraduate Degree (4 years or equivalent) Finance, Economics, Statistics, Mathematics or other advanced quantitative field.Minimum experience required: 5+ Years of experience with credit risk analytics and modeling.Preferred Qualifications:Education level preferred: Master's Degree (or Postgraduate equivalent).Experience with Moody's CreditLens, RiskCalc, CMM preferred.Job Competencies:Knowledge of TTC PD and LGD.Excel: experience developing and documenting well-structured, auditable workbooks, credit risk calculations, pivot tables, and publishable tables, charts, and graphs.Experience creating and presenting PowerPoint or similar types of presentations to executive management.Experience working in a networked Microsoft Windows end-user computing environment.Alteryx experience highly preferred.No travel requirements.Physical demands (ADA): No unusual physical exertion is involved.

Healthcare's helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewardingCHG Healthcare is seeking a passionate and experienced Project Manager to be a part of our Strategic Operations division which supports our highly visible enterprise-wide strategic initiatives. In this position, you will lead and manage complex, cross-functional projects and initiatives through the application of project management best practices, methodologies, tools, and techniques. This role requires excellent leadership, communication, presentation, and interpersonal skills. The Project Manager is responsible for managing project schedules, identifying risks and dependencies, and providing visibility to the health of the project at the executive level.Responsibilities: Collaborate with the project sponsor to establish project success criteria and measures.Oversee and manage projects to defined and agreed upon outcomes.Collaborate with the project team to create, maintain, and manage the project schedule.Apply skills, tools, and techniques to deliver planned outcomes within scope, time, cost, and quality parameters.Develop necessary project artifacts and documentation throughout the project lifecycle to facilitate project completion.Drive project progress through effective influence and relationship management, escalation of issues for timely resolution, and mitigation tactics to resolve project risks and issues.Ensure transparency and visibility into the project by tracking and reporting project status, and adoption of effective change control practices.Demonstrate initiative, commitment, accountability, and ownership to continuously move the project forward while adapting to changing priorities with mindfulness of decision implications.Present ideas effectively to diverse audiences. Cultivate positive relationships with stakeholders and team members.Qualifications: Proven track record in managing medium and large/complex projects to completion on time.Experience providing leadership to the project team and driving the project to meet established outcomes.Expert at leveraging relationships to work effectively in a matrixed environment, leading project team members formally and informally.Effectively manage multiple projects/tasks of varying complexities, meet deadlines, and work well under pressure with excellent communication and presentation skills that tell the right story for the appropriate audienceMust be a motivated, high energetic person who is business oriented, can build relationships, articulate concepts and processes to solve business problems.Must be able to collaborate with others to create project artifacts.Proven track record and experience in leading and managing projects following traditional Waterfall and/or Agile methodologies.Effective problem-solving skills exhibited by effective collaboration among project team members to resolve issues and drive the project forward. Strong reasoning, negotiating, decision making and consensus-building skills.Ability to understand and work effectively in a dynamic, change-oriented business environment.Proven problem-solving and analytical skills with an ability to approach a problem logically and systematically while understanding the broader perspective of the business need.Education and Years of Experience:Bachelor's degree in business, information technology or other related disciplineMinimum of five years of experience leading projects in a variety of project frameworks and methodologiesPMP certificationProficient in Word, Excel, PowerPoint, SmartSheet, JIRAPreferred:Master of Business Administration, Information Technology, or related discipline.Agile Certification - CAPM, PMI-ACP, SAFeLean Six Sigma Green or Yellow belt certificationWe believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $64,900 -- $197,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different?

CompHealth is the nation's largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.We are looking for a Sales Manager in our CompHealth Allied division in Salt Lake City, UT, who has the passion to lead a competitive and energetic sales team. In the position of Sales Manager, you will get the opportunity to lead and inspire sales representatives to hit sales goals, identify opportunities for growth and development and maintain a culture of Putting People First. Responsibilities Drive sales results in a manner consistent with CHG's core values Participate in the hiring, training, and development of a high performing sales team Create and implement growth and development plans for sales team members and/or leaders Coach and mentor sales team members and/or leaders by conducting weekly one on one meetings, side by side coaching, role playing, as well as other activities Report daily and weekly on team performance to senior leadership Conduct individual performance appraisals of team members or leaders and take needed action regarding their progress/results Preparation, analysis, and translation of team sales reports on a regular basis Initially participate in working his/her own desk as a sales consultant to obtain a thorough understanding of our business Qualifications Strong people leadership experience with the ability to lead, motivate and influence a team of sales consultants and/or sales leaders Strong sales mentality with proven track record of growing, managing, and maintaining a book of business Minimum of one to five years of experience leading people and/or leaders, preferably within a sales capacity Minimum of two years of experience in the direct sales of products or professional services Professional level written and oral communication skills Strong and effective negotiation skills Excellent organization, prioritization, and time management skills Effective analytical and problem-solving abilities Preferred Skills One to five years of experience in the staffing industry One to five years of experience selling in the healthcare industry Staffing/recruitment experience We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $72,000 -- $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different? You.

**Position is virtual, but qualified candidates must reside in one of the following states: AZ, AR, CO, FL, IA, IL, IN, MI, NC, NE, OH, TN, TX, WI. As a pioneer and industry leader in on-demand contact center solutions, Working Solutions is looking for a Program Assistant. This position will manage certain aspects of client programs within virtual contact center environment, to contribute to the growth and success of Working Solutions. They will assist in all aspects of the Contact Center and the daily operations of assigned programs(s). Ensure that the program is productive by managing/driving performance. Support the Program Manager, agents, customers, and client on daily needs and ensure high level of satisfaction. Interested to see what it's like to be a team member at Working Solutions, watch our employee video here: https://youtu.be/Bl_gWtN-Gn0 Responsibilities:Maintain program ACL'sMaintain program's Master Roster (program specific)Track and complete agent offboardsAssist with agent onboarding as needed (program specific)Attrition trackingField MappingSend out morning staffing report as needed (program specific)Queue up weekly schedules by program Post Schedule reminders and limits to the agentsPoint of contact for all agent scheduling questions, concerns and modificationSend agent scheduling adherence notices monthly/weekly as needed (program specific)Hold information sessions as needed on the scheduling process for new team membersApprove/Deny Cancels each weekEnsure agent minimums are meet each week Working with the Education team on agent nesting hours and needsUpload daily stats files (program specific)Review and Resolve All Disputes- supplying the Accounting team with the details and edits neededPoint of contact for all agent invoicing questions, concerns and modificationPull any manual stats needed for invoicing (program specific)Invoice RemindersReach out and alert agents of unaccepted invoicesUpdate Invoice files as needed for new agents for automated invoice statsHold information sessions as needed on the invoice process for new team membersAttend weekly team meetings (internal/client)Review the Vyne daily to ensure agent questions are answeredAssist in incentive tracking and agent rewards. If assigned to programs where these functions are blended, this role may also include primary duties of the Quality Improvement Specialist position. This includes continuously monitoring and reviewing agent performance, ensuring all performance and quality guidelines are met. Focus is on quality of agent engagement, agent satisfaction, call mechanics, and quality interactions with voice and digital interactions, all to influence top performance for client contracts.RequirementsMust be a US citizen or permanent resident to be considered for full-time employmentAbility to study and understand program requirements, and manage multiple programs and tasks simultaneously with great attention to detail.Strong process management abilities, with ability to strategize and problem-solve throughout.Superior math and analytical aptitude, with a strong working knowledge of Microsoft Office. Proven experience with reporting and data analysis.High level of independent judgment and initiative, with well-developed sense of ownership, urgency, and customer focus. Ability to identify needs, prioritize, multi-task, adapt to changing priorities, and deliver on requests with limited supervision in a fast-paced environment.Strong oral and written communication skills with the ability to effectively convey thoughts and critical information to senior leaders, peers and direct reports in a clear, logical manner.Ability to accomplish both client and company goals, handling multiple personalities and demands.Ability to use a keyboard and sit at a computer for a large portion of the work period.Ability to travel up to 20% and work variable hours, which may include evenings and weekends.BenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityWork From Home

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Position Title Banking Customer Advocate ILocation Work From Home United StatesJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective banking customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill set, mastering soft-skills and becoming an expert with our Online Banking platform. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting our business customers and more complex customer interactions.Pay Range: Local Minimum Wage - $18.62 - $24.00Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the banking industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays, and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experience and/or comparable Flagstar Retail Banking experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with DNA or comparable banking applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment