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Maintenance Custodian Associate
Sam's Club, Gastonia
What you'll do atPosition Summary...Are you ready to help shape a member's entire shopping experience by giving them a positive first and last impression? We are looking for people who take pride in their work to join our team. As a Maintenance Associate at Sam's Club, you are responsible for ensuring members see a well-kept parking lot, clean restrooms, and clean floors. This means you are constantly on your feet and on the go. However, maintaining a positive attitude will ensure customers have a great experience from start to finish.You will sweep us off our feet if:• You thrive in fast-paced environments• You take pride in your work• You're comfortable with change and quickly adapt to different work scenarios • You keep member satisfaction as your top priority• You can work an entire shift on your feet and work in physically demanding environments. You will make an impact by:• Ensuring a safe and clean environment for members and associates by performing maintenance as necessary• Ensuring customers have a great first and last impression• Maintaining a positive attitudeThe maintenance associate role is a great way to start a fulfilling career at Sam's Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.Cleans all areas of the Facility (for example, floors, windows, restrooms, trash receptacles) while following Company procedures, guidelines, and methods, and utilizing approved chemicals, supplies, tools, and equipment.Ensures a safe and clean environment for Members and Associates by performing maintenance as necessary, responding to spills, operating floor scrubbers, and disposing of cardboard, plastic, and trash in accordance with Company Environmental Sustainability Program.Maintains appropriate levels of Company-approved chemicals and supplies needed to ensure a safe and clean facility, including ensuring that chemical supplies are rotated and stored in proper containers in preparation for their use and placing orders to replenish supplies are low.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location...3540 E FRANKLIN BLVD, GASTONIA, NC 28056-6297, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Prepared Meals and Rotisserie Chicken Associate
Sam's Club, Gastonia
What you'll do atPosition Summary...Do you have a knack for helping people, following recipes, and organization? Our prepared meal and rotisserie chicken associates prepare fresh food items daily for our members through following recipes and preparing our always warm and ready rotisserie chicken. We'll also count on you to properly wrap, label, and store merchandise to ensure our members have the freshest items available to take home to their families. There are times when you will juggle several tasks in a short amount of time while helping members with their bakery orders. Your smile can make the difference between a good shopping experience and a great one. You won't just prepare fresh food-you'll help a family have a great meal. Be a part of a team that offers customers more of what they love, for less. You will sweep us off our feet if:• You have a passion for and experience with fresh food • You keep member satisfaction as your top priority• You are a solution seeker and innovator who tackles obstacles head-on• You are comfortable with change and quickly adapt to different work scenariosYou will make an impact by:• Ensuring high-quality products are available in our prepared foods area• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products.• Preparing and serving ready-to-eat food• Maintains the Sales Floor in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.• Maintaining a clean, sanitized, and member-ready areaThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.Be an Expert: Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.Be an Owner: Drives the performance of the area; utilizing digital tools; managing high exposure and expectations; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures.Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Food ServiceFood Handler Certification (Food Safety) - CertificationPrimary Location...3540 E FRANKLIN BLVD, GASTONIA, NC 28056-6297, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Member Frontline Cashier
Sam's Club, Gastonia
What you'll do atPosition Summary...Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area-you get the idea! It's hard work, but our cashiers find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members. You will sweep us off our feet if:• You thrive in fast-paced environments• You're a multi-tasker at heart• You keep member satisfaction as your top priority• You can stand for long periods of time while assisting members quickly and accurately• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellenceYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members • Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready areaThe member frontline cashier is a great way to start a fulfilling career at Sam's Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management.Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...3540 E FRANKLIN BLVD, GASTONIA, NC 28056-6297, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Front Office Manager
SCP ENT & Allergy Services, LLC, Gastonia
Manager, Front Office is responsible for providing day-to-day leadership to the Front Office, Surgery Coordinators/Schedulers, Works with and oversees clinical staff. Major duties and responsibilities: Leadership Directs and supervises employees engaged in the front office operations.Hires, trains, and evaluates front office and scheduling employees in consultation with Human Resources, supervisor and the doctor.Manages employee performance to ensure that employees skills meet and/or exceed the expectations of the position they hold.Responsible for ensuring that the sites have adequate front office & scheduling coverage/staffing with consideration to facility budget, patient flow, and physician expectations.Identifies and develops process improvement plans.Conducts monthly staff meetings.Maintains doctor schedule to ensure that the clinics have clinician coverage throughout the year to prevent any interruptions to patient care.Specific to Surgery Coordinators, monitors and provides guidance in insurance updates, surgery guidelines and protocols.Projects to employees and maintains a positive and solution driven demeanor towards the systems, processes and changes in healthcare delivery. Front Office Ensures Front Office areas are neat and clean, and equipment is in good order at all times, including any safety and maintenance checks.Manages the employee template and surgery blocks for efficiency and coverage at all clinics.Assists in the development and implementation ENT Center quality assurance and utilization programs.Maintains and provides to the Practice Administrator reports and KPI metrics, e.g. No-show Rates, OTC, EOD, patient and surgery volumes, etc.Responsible for managing Workqueues, EMR templates and scanning of all documents to the EMR system.Provides supervision and governance of the phone tree to ensure the lowest wait times across all facilities.Monitors and maintains proper supply levels, places orders and/or delegates the ordering accordingly to ensure that the office has adequate supplies. Ensures that supply spending is within the office budget.Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures.Other duties as assigned.
CNAI - Homecare (Cleveland/Gaston, Lincoln & Catawba Counties)
Carolina Caring, Gastonia
Carolina Caring has been nationally recognized among Modern Healthcare's Best Places to Work for five years in a row (2019, 2020, 2021, 2022 & 2023). We are looking for candidates to join our award-winning culture and support our mission of caring. Carolina Caring is seeking a Certified Nursing Assistant to fulfill the organizations need to deliver personal care services under the direction of a licensed nurse to hospice patients consistent with individualized plans of care and case load assignments in the Cleveland, Gaston, Lincoln & Catawba County areas. This is a Monday - Friday 8:30am - 5:00 pm. Full-time positions offer an excellent benefit plan with paid time off and mileage reimbursement.
ELEMENTARY SCHOOL CLASSROOM TEACHER
Piedmont Community Charter School, Gastonia
ELEMENTARY SCHOOL CLASSROOM TEACHER Elementary School Classroom Teachers – Multiple positions available in the Gastonia, NC area. We are seeking candidates with a bachelor’s degree and valid North Carolina Educator License for the position of Elementary School Teacher with Piedmont Community Charter School. Job duties would include teaching elementary school courses to elementary school students. Please email your resumé, including job history, to: [email protected], Piedmont Community Charter School, 199 E 2nd Ave, Gastonia, NC. Piedmont Community Charter School is an Equal Opportunity Employer.recblid psp2dmdl73dzen7px72vh1xp92ey3t
CDL Truck Driver
Beverly Knits, Inc, Gastonia, NC, US
Have your CDL and want to drive local?Beverly Knits is where you want to be.CDL Truck Driver needed for local deliveries as well as occasional transfers- same day travel, sleep in your own bed! Get paid weekly!Looking for 3 years experience. Medical, Dental, Vision, Life and RX, Paid Time Off, Paid Holidays, 401KCome join the Beverly Knits team. Apply online @Beverlyknits.comWe are seeking a CDL Driver Class A to join our team! You will be responsible for safely operating a truck with a capacity of at least 26,000 pounds Gross Vehicle Weight (GVW).Responsibilities:Safely operate a heavy or tractor-trailer truckLoad and unload cargoProperly track and document activity logReport any issues or incidents to dispatchInspect truck before and after tripQualifications:Previous experience in truck driving or other related fieldsCommercial driver's licenseAbility to handle physical workloadStrong work ethicNonsmoker
Shipping Office Coordinator
Beverl, Gastonia, NC, US
We are looking for an organized shipping coordinator to be responsible for contacting couriers to provide them with shipping information. The shipping coordinator is also responsible for negotiating courier fees on behalf of clients and tracking shipments.To be successful as a shipping coordinator you must have excellent attention to detail. A great shipping coordinator can successfully multitask on a daily basis.Shipping Coordinator Responsibilities:Communicate with clients and shippers.Prepare shipping quotes for customers.Negotiate shipping fees with couriers.Prepare sales reports.Keep a meticulous record of shipment information.Shipping Coordinator Requirements:Excellent communication skills.Computer literacy skills.Flexible work hours.Excellent time management skills.Ability to multitask.
Rollman
Beverly Knits, Inc, Gastonia, NC, US
First Shift availabilityEffectively weigh, bag and sort rolls of fabric for shipmentSafety Responsibilities:Use safe lifting techniques. Do not lift more than 75 pounds without assistance.Get supervisor clearance before performing any operation that may result in injury.Do not stack rolls over three high on the roll buggy.Buggies must be pushed. Do not pull buggy.Assure emergency aisles remain clear and not blocked by buggies or re-cycling.Timing Considerations:Roll Service is expected to be on the job in time to understand the situations and to make an effective shift break. They are expected to remain on the job until relieved appropriately.Timetables, deadlines and other time commitments must be met consistently.Beverly Employee Responsibilities:Ask for additional training if you find yourself in a situation that you are unfamiliar with. Do not take chances with Safety or Quality!Understand and comply with company standards, rules, procedures and policies. Offer suggestions for improvement of procedures that improve quality levels, increase efficiency and improve communications.Take independent action to assure the safety of employees, improve quality and efficiency.Be a positive contributor seeking improvements.Continuously learn and train others in your knowledge.Be accountable for your actions and results.Seek continuous improvements allowing Beverly Knits to continue to be a market leader so that future jobs are assured.Job Specific Responsibilities:Review and understand Inspection Weigh Station Procedure ISO 4.10 4.10.107For rolls to be inspected, Weigh rolls, record weight on ticket and place on buggy behind inspectors.For rolls not to be inspected, Weigh rolls, record weight on ticket and into computer. Bag, label and position for staging.Report to lead inspectors any roll with weights that do not match the knit ticket.When caught up, stage rolls that have been bagged and labeled by machine, customer and style into buggies.Move full staged buggies to specified location in shipping.Report low inventories of packaging materials.Sweep the floor, pick up trash and organize tubes.QualificationsMinimum Qualifications:Physical abilities to pickup and handle large rolls of fabric, move boxes and rolls about, push buggies between areas. The essential function of this job is to lift an average of 40# rolls of fabric.Visual capabilities to read tickets, sheets and scales.Ability to read, write and effectively communicate in English in order to read tickets, instructions, reports and manuals, and to complete documentation required of the job. Sufficient math abilities to read weights, subtract tare, and accurately record information on labels and into the computer.Ability to obtain Forklift license.
Customer Contact Specialist I
Dominion Energy, GASTONIA, North Carolina, United States
Customer Contact Specialist I **Date:** Apr 12, 2024 **Location:** GASTONIA, NC, US, 28056 **Company:** Dominion Energy At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on! Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position. This position does not offer relocation assistance. **Job Summary** This entry level position provides excellent customer service skills and represents Dominion Energy as the central point of contact for the company's Customer Contact Operations Center. Under direct supervision, guidance and direction, duties include but not limited to: utilizes customer information systems; answers customer inquiries regarding billing, payment, credit, rates, and service requests; inputs pertinent residential and commercial customer account information; anticipate and assess customer needs; generates a variety of service order requests; assists customers with credit difficulties and termination notices; using clearly defined rules and guidelines, negotiates payment plans that meet regulatory requirements, and makes appropriate referrals to internal or external departments/agencies for additional assistance; determines and documents security deposits for new accounts within established guidelines; promotes, explains, and sets up programs available to customers; answers emergency calls and issues appropriate orders. Seeks advice on problem areas and refers escalated or highly complex issues to appropriate next level personnel. Navigates multiple systems simultaneously while demonstrating basic desktop computer proficiency. Delivers a consistent, effortless, and customer-centered experience. This is an on-site contact center position with the potential for remote work from home flexibility based on demonstrated performance after training is complete. **_A hybrid work schedule will be offered based on performance after training is complete. Must be able to arrive to on-site work location within one hour._** **_This position offers a $500 Sign on Bonus and a $500 Retention Incentive (based on Performance) after 6 months of employment._** **Required Knowledge, Skills, Abilities & Experience** 0-2 years related experience, which may include Customer Service and/or Contact center experience. + Good command of the English language, to include spelling and grammar, and ability to relay information by phone or in writing using good interpersonal and communication skills. (Bilingual Spanish skills a plus) + Basic desktop computer proficiency, typing skills and the ability to utilize and navigate multiple systems simultaneously and demonstrate customer focused professionalism at all times. + Knowledge and experience using MS 365 applications. + Ability to work independently and as part of a cross functional team. + Ability to deal with difficult customer situations, assess requests or problems and determine appropriate action with follow through. + Good organizational and time management skills. + Ability to learn quickly and apply knowledge demonstrating basic understanding of billing, rates, credit, energy usage, and customer accounts. + Must be able to work an 8hrs or 10hrs shift to include ability to work varying hours of operation including nights, weekends, and times of emergency response. + Must be able to arrive to on-site work location within one hour. + Must be able to meet identified skills and knowledge assessment targets to successfully complete all training. **Education Requirements** High School Graduate or GED required. Additional Notes: A related higher-level degree may be applied toward years of experience. **Licenses, Certifications, or Quals Description** **Working Conditions** Office Work Environment 76 -100% Travel Up to 25% **Other Working Conditions** **Test Description** No testing required. **Export Control** Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. **Other Information** We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status. You can experience the excitement of our company – it's the difference between taking a job and starting a career. **Nearest Major Market:** Charlotte **Nearest Secondary Market:** Concord **Job Segment:** Information Systems, Entry Level, Bilingual, Technology