Business Process Specialist Salary in USA

The Business Network Specialist will play a crucial role in delivering high-quality IT services and support to CTC business members. The main responsibilities of this role will be the installation, maintenance, and troubleshooting of CTC business members premise network equipment and services. The Business Network Specialist will work closely with CTC business members and CTC Teams to understand their CTC managed network needs, proactively identify potential issues, and deliver solutions that align with their business objectives.ResponsibilitiesCollaborate with CTC Sales, Implementation, and Sales Engineers to assess and meet business members needs, ensuring successful network equipment implementations.Provide comprehensive technical support to business members, addressing IT issues remotely and on-site, ensuring operational technology systems.Manage and monitor business members CTC managed network equipment for optimal performance, security, and compliance, while proactively identifying and addressing potential issues.Education and ExperienceA.A or technical certificate in computer network administration or related field, or equivalent experience.Three or more years of experience.CCNA or CCNP certification is strongly desired but not required for this position.CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.If you are interested in joining the CTC team, please use the link below to learn more and submit your resume by March 29, 2024.recblid bn8bdi0q1fxkzyz8u2u3s4pzzhzpt1

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Description:Provide solutions and consultative support, ensuring high retention and net revenue growth by understanding client's needsProvide detailed product demos, consultations and proposalsAccurately maintain CRM activity log, pipeline, forecasting and monthly reportsMeet and exceed sales KPIsCollaborate with team and internal departmentsManage your own portfolio of clients, both existing and newSearch, source potential new Businesses to sign, utilizing multiple online resourcesBuild close partnerships with clients and help their business grow by developing and delivering the best solutions for needs at hand.Be responsible for "hunting" new business opportunities and Lead generationHave an involvement in proposal process by developing and pitching proposalsNegotiate Commercial Terms of business and ratesPage Group USA is acting as an Employment Agency in relation to this vacancy.Being an industry leader is not easily achieved, so we need the best and brightest professionals who are ready to bring the energy, passion and determination it will take to maintain this reputation.Our ideal candidate will have:Self starting personality and drive to learn.The ability to think strategically, execute effectively, and deliver high quality work against tight deadlines1+ years Commercial Sales (Business to Business), Recruitment Agency (360 or BD Focused) experience.Competitive history (sports background, proven top salesperson track record, reward driven)An ambitious, outgoing personality and a will to winExperience in leading a team, a plus for leadership

Business Operations SpecialistJob ID: 270134Location: Augusta UniversityFull/Part Time: Full TimeRegular/Temporary: * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.Location Augusta University -Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912College/Department Information The Medical College of Georgia is one of the nation's largest medical schools by class size, with 260 students per class. The educational experience is anchored by the main campus in Augusta, regional clinical campuses for third- and fourth-year students across the state and a second four-year campus in Athens in partnership with the University of Georgia. MCG's expanding partnerships with physicians and hospitals across Georgia currently provides about 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to more than 500 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.Job Summary The Department of Pediatrics is actively seeking a full-time Business Operations Specialist to perform high level decision making and is responsible for overseeing all day-to-day operations for multiple general and subspecialty divisions with the Department of Pediatrics. The position will support all areas of the AU mission (i.e., education, research, patient care and administration) which includes but is not limited to: performing HR functions, monitoring financial activities, ensuring compliance with all institutional policies and procedures and creating efficiencies within the divisions. Must demonstrate initiative, resourcefulness, and problem solving skills in applying a detailed knowledge of the responsibilities, functions and underlying structure of the department and of the larger institution in organizing and independently prioritizing work, establishing procedures and systems, and ensuring orderly and timely work flow. Responsibilities Responsibilities include, but are not limited to:ADMINISTRATIVE: Prepare necessary paperwork to create or update faculty and staff positions within division (i.e., faculty and staff position description forms, position classification forms, position review forms, etc.). Create job postings for faculty and staff positions in OneUSG and PeopleFluent. Manage job postings within OneUSG and PeopleFluent, review submitted resumes/CVs, coordinate staff interviews with position supervisor, interview staff applicants, assist administrative support staff or create faculty candidate itineraries (coordinate visit date(s), arrange travel, book lodging, coordinate lunch and dinner plans, place catering order), serve as point of contact throughout interview dates, review interview evaluations for faculty and staff, create interview evaluation and upload necessary forms to OneUSG and PeopleFluent, input forms into OneUSG and PeopleFluent, and provide input on final candidate selection. Perform all HR related functions for multiple divisions to include recruitment, training, performance monitoring, employee relations, supervision/coaching, evaluation, etc. of all administrative staff positions. Supervise Office Associate/Office Specialist and other administrative staff positions within division. Serve as general crisis manager/problem solver. Review and resolve routine administrative related questions and issues and provide input regarding new or revised administrative procedures. Participate in strategic planning for assigned divisions. Provide staff direction and guidance on department policies, procedures, and tasks.FINANCIAL: Maintain records and manage files/documents in a timely, well-organized manner. Review account reconciliation for divisions, to include monitoring supplies, travel, and personnel expenses. Assist with budgetary planning for divisions, provide oversight and monitoring. Assist administrative support staff with budgeting and monitoring for various accounts as needed with commitment accounting changes (AU, AUMA, Foundation, grants, etc.). Review all expenses and related documents for division (e.g., RAs, TES, CR, IDRs, Foundation ck. requests, etc.). Review check requests, travel authorizations and other AU forms for accuracy. Monitor pre-payroll reports for faculty and staff funding changes. Pull and review all division AUMA ledgers in McKesson/Strata system. Work with Business Manager 2 on CFTE changes for division faculty. Review and approve all p-card purchases in Works, review and sign-off on monthly statements for division. Enter appropriate ePARs for salary changes, FTE changes, distribution changes, extra duty pay, FMLA, leave without pay, etc. Prepare documentation related to contracted care (e.g., physicians, APPs, etc.). Prepare necessary invoices and check requests for onboarding and moving expenses for new faculty members within the division.OPERATIONAL: Establish department policies and procedures. Work with divisions and other departments (DSPA, Budget, Dean's Office, Foundation, Compliance and Audit, Risk Management, etc.) to insure operations meet compliance and follow policies and procedures Complete annual space inventory for assigned divisions. Complete annual equipment inventory for assigned divisions. Work with administrative support staff regarding space issues with new faculty and staff as needed. Assist with and co-leading monthly staff meetings with Business Manager 2, Administrator, etc. Attend meetings and training sessions as needed at AU (i.e., HR training, town hall meetings, etc.). Review and approve time in timenet system for biweekly and exempt faculty and staff.RESEARCH: Serve as liaison with DSPA and CTO. Participate in pre and post award grant/contract activities to include preparing grant related documentation and working with PIs on various processes (e.g., routing through eSPRoute, completing authorizations to budget, budget transfers, cost share forms, cost transfers, etc.). Provide oversight and assist faculty and staff with quarterly effort reports by ensuring accuracy and serving as final approver for all effort reporting.EDUCATION: If fellowship program exists within assigned division, position will supervise fellowship program activities in conjunction with Department of Pediatrics Residency Program office and MCG GME office.OTHER DUTIES: Performs all other job-related work as required/assigned.Required Qualifications Bachelors degree from an accredited college or university in Business Administration or a related discipline and one year administrative and/or management experience OR Associates degree from an accredited college or university and two years of relevant experience OR High School diploma, GED, or equivalent from a recognized State or Federal accrediting organization and three years administrative and fiscal management experienceKnowledge, Skills, & Abilities Excellent customer service, interpersonal, multitasking, organizational and verbal/written communication skills; Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and other computer software/databases. Ability to coordinate multiple projects simultaneously, meet deadlines despite often interruptions, maintain confidentiality, keep accurate records and make independent decision; detail-oriented. Knowledge and direct experience in financial and budgetary practices, fiscal data administration as well as compliance and records management.Shift/Salary/Benefits Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)Pay Grade: 15Salary Minimum: $38,913 - Midpoint: $52,533Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the positionRecruitment Period: 3/29/24 - Until FilledAugusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.Credit Check This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.How To Apply Consider applying with us today!https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 270134Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employeeIf you need further assistance, please contact us at 706-721-9365 To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=270134&PostingSeq=1Copyright ©2022 Jobelephant.com Inc. 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Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. It's More Than a Job, It's a Career As a Business Process Specialist in PSLD Aftermarket parts you will work with a variety of teams on projects. You will also have the opportunity to help create the new Inventory Tracking and Accounting System (ITAS) in SPM. What You Will Do: Participate in PSLD and Corporate Tax projects that have impacts to ITAS (Inventory Tracking and Accounting System). Participate in the conversion of ITAS from the current Legacy system to SPM (Service Parts Management). Including writing FRDs, testing, parallel performance testing, and go live validations of new solution. Manage the ITAS grief process: Work with Inventory Management to resolve stock issues. Collaborate with the IT team to resolve grief. What You Have: Degree and Experience -: Bachelor's Degree and 4+ years of experience Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems Top Candidates Will Also Have: Experience in PSLD Aftermarket Parts Familiarity or experience with ITAS Power BI and Snowflake experience helpful Understanding of Accounting and Business Processes IT experience Additional Info : This position can be located in Morton, IL or Irving, TX Domestic relocation assistance is available for those who qualify Sponsorship is not available International and Domestic travel up to 5% This posting will close at midnight on April 16, 2024 What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. About Caterpillar - Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI Posting Dates: April 2, 2024 - April 16, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community .

Join Our Team at HM Cragg - Elevate Your Career as a Business Analyst!Who We Are:We are 100% employee owned, so when you join HM Cragg, you become an owner of one of the most highly skilled and customer-centric companies in the power industry. Our values guide our day-to-day decision making and reflect our core ideologies: Safety First, Create and Innovate, Serve Others, Strive for Excellence, Do What You Say, and Together We Are Better. As an employee and owner of HM Cragg, you will represent these values. This translates into an experience that's a "WOW" for our customers!We take that same "WOW" commitment and apply it to our own people as well. We offer an exceptional employment experience starting with participation in our employee ownership program and including a comprehensive benefits package. We promote an opportunity for challenge and growth along with progressive tools and technology. If a dynamic and innovative environment supports your interests, we encourage you to take the next step in your career at HM Cragg.Who You Are:You are innovative, analytical, and inquisitive. You view problems as a personal challenge and aren't satisfied until you find the solution. You are able to see the big picture and understand how different pieces interact. You are detailed and thorough in your work, but also able to adapt quickly to shifting priorities. You enjoy helping others and believe that together, we are better.What We'll Accomplish Together:Your role in our mission is to be the subject matter expert on IFS, our ERP/CRM platform. You'll collaborate with other departments to understand their needs. You'll analyze and document business processes. You'll provide support and training to employees and customers to help them make best use of the system. You'll work with IT and outside vendors to test features and updates to make sure they are secure and usable. Ultimately, you'll keep the system running smoothly to enable others to do their jobs effectively.What It Takes To Succeed:Because this role is vital to the operation of our business, direct experience in supporting software applications - especially ERP and CRM platforms - is key. Experience with IFS Cloud is a definite plus, but not required. You also need to be able to analyze data and create reports, so experience with Crystal Reports and Power BI is preferred.What's In It For You:At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As a Business Analyst or Business Application Specialist, you'll have the opportunity for hybrid work after your training is complete. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or expression, sexual orientation, marital status, familial status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.If you're ready to put your problem-solving and analytical skills to work, we can't wait to meet you!

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.The Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accurately. The position will identify and resolve billing issues, both from a customer and a system perspective. The Business Process Specialist will work within a team to process billing in accordance with established policies and procedures. Will also be responsible for updating customer information changes, research and validating client billing data. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results.Ensure invoices are sent out timely and accurately.Manage and produce monthly, annual and ad-hoc reports Triage customer billing issues.Work with internal customers and other departments on billing issues.Identify solutions to reoccurring issues.Bachelor's degree preferredFive+ years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environment. Prior billing experience a plus but not required. Skills/Knowledge:-Proficiency in Microsoft Office Products-Data entry/data processing and/or transaction processing -High level of technical aptitude-Detailed oriented-Ability to learn new systems-Knowledge of billing processes-Strong analytical/problem-solving and troubleshooting abilities-Excellent communication skills, oral and written-Ability to multi-task, prioritize and organize work in a dynamic, non-routine environmentThe final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.#LI-TA1

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.The Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accurately. The position will identify and resolve billing issues, both from a customer and a system perspective. The Business Process Specialist will work within a team to process billing in accordance with established policies and procedures. Will also be responsible for updating customer information changes, research and validating client billing data. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results.Ensure invoices are sent out timely and accurately.Manage and produce monthly, annual and ad-hoc reports Triage customer billing issues.Work with internal customers and other departments on billing issues.Identify solutions to reoccurring issues.Bachelor's degree preferredFive+ years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environment. Prior billing experience a plus but not required. Skills/Knowledge:-Proficiency in Microsoft Office Products-Data entry/data processing and/or transaction processing -High level of technical aptitude-Detailed oriented-Ability to learn new systems-Knowledge of billing processes-Strong analytical/problem-solving and troubleshooting abilities-Excellent communication skills, oral and written-Ability to multi-task, prioritize and organize work in a dynamic, non-routine environmentThe final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.#LI-TA1

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.The Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accurately. The position will identify and resolve billing issues, both from a customer and a system perspective. The Business Process Specialist will work within a team to process billing in accordance with established policies and procedures. Will also be responsible for updating customer information changes, research and validating client billing data. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results.Ensure invoices are sent out timely and accurately.Manage and produce monthly, annual and ad-hoc reports Triage customer billing issues.Work with internal customers and other departments on billing issues.Identify solutions to reoccurring issues.Bachelor's degree preferredFive+ years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environment. Prior billing experience a plus but not required. Skills/Knowledge:-Proficiency in Microsoft Office Products-Data entry/data processing and/or transaction processing -High level of technical aptitude-Detailed oriented-Ability to learn new systems-Knowledge of billing processes-Strong analytical/problem-solving and troubleshooting abilities-Excellent communication skills, oral and written-Ability to multi-task, prioritize and organize work in a dynamic, non-routine environmentThe final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.#LI-TA1

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.The Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accurately. The position will identify and resolve billing issues, both from a customer and a system perspective. The Business Process Specialist will work within a team to process billing in accordance with established policies and procedures. Will also be responsible for updating customer information changes, research and validating client billing data. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results.Ensure invoices are sent out timely and accurately.Manage and produce monthly, annual and ad-hoc reports Triage customer billing issues.Work with internal customers and other departments on billing issues.Identify solutions to reoccurring issues.Bachelor's degree preferredFive+ years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environment. Prior billing experience a plus but not required. Skills/Knowledge:-Proficiency in Microsoft Office Products-Data entry/data processing and/or transaction processing -High level of technical aptitude-Detailed oriented-Ability to learn new systems-Knowledge of billing processes-Strong analytical/problem-solving and troubleshooting abilities-Excellent communication skills, oral and written-Ability to multi-task, prioritize and organize work in a dynamic, non-routine environmentThe final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.#LI-TA1

FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.The Billing Group Business Process Specialist role plays a critical function in making sure invoices are sent out timely and accurately. The position will identify and resolve billing issues, both from a customer and a system perspective. The Business Process Specialist will work within a team to process billing in accordance with established policies and procedures. Will also be responsible for updating customer information changes, research and validating client billing data. Provides individual coaching and/or small group instruction to the business end users on new or changed related processes, or to solve process-related problems, as requested. May be called upon to assist with testing the applications used to support document processing and data entry/data processing, and document test results.Ensure invoices are sent out timely and accurately.Manage and produce monthly, annual and ad-hoc reports Triage customer billing issues.Work with internal customers and other departments on billing issues.Identify solutions to reoccurring issues.Bachelor's degree preferredFive+ years of relatable experience in areas such as data entry/data processing, billing or accounting in a business office environment. Prior billing experience a plus but not required. Skills/Knowledge:-Proficiency in Microsoft Office Products-Data entry/data processing and/or transaction processing -High level of technical aptitude-Detailed oriented-Ability to learn new systems-Knowledge of billing processes-Strong analytical/problem-solving and troubleshooting abilities-Excellent communication skills, oral and written-Ability to multi-task, prioritize and organize work in a dynamic, non-routine environmentThe final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.#LI-TA1