Customer Engineer Salary in USA

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture • Company leaders have many years of hands-on Field Service experience in this industry and many others • Tremendous focus is placed on employee technical and leadership development • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning • Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides • Company-wide commitment to promoting a strong work/life balance • An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.RESPONSIBILITIES: ROLE • Perform service tasks as assigned and as per company policies and procedures • Capable of working under direct supervision or independently based upon training completion • Render on-site and phone assistance to customers • Communicate with Technical Support on technical or procedural issues • Implement Field Change Notices per published guidelines • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines • Maintain and operate company vehicle in accordance with local laws and company policy • Must wear appropriate PPE as per company guidelines and accordance with job duties • Adhere to work hours policy guidelines - "14 hours rule" • Complete required Vertiv safety training assignments on time. • Adhere to on-site Customer safety requirements when applicable. • Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION • Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines • Maintain individual inventory and perform cycle counts in accordance with company policy • Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION • Provide proper and adequate communication to internal and external customers • Provide estimated time of arrival to the customer where applicable • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment • Strive to provide all customers a "first time fix" for their equipment • Maintain customer satisfaction rates per company guidelines • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities • Complete all technical and administrative work in an efficient and timely manner • Capable of making technical and commercial decisions under pressure • Properly evaluate site and equipment for appropriate billing status • Maintain productive utilization rate per company guidelines • Perform inventory cycle counts per company guidelines • Adhere to company dress code and safety regulations • Meet or exceed on-site response time requirements for each customer • Understand and comply with company startup/escalation processes and procedures • Maintain proper and adequate level of internal communicationsQUALIFICATIONS Experience (one or more of the following) • ASEET or AMEET, or progress towards, is preferred • 4+ years military experience in a related technical field • 2+ years of relevant industry experience Interpersonal and Administrative Skills • Communicate professionally and respectfully in both written and verbal forms • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks • Collaborative with peers, customers, suppliers, and leadership • Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills • Make basic site evaluation skills to include: environmental temperature, and general operating conditions • Familiarity with electrical / electronic test equipment and fundamentals • Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks • Employ elementary fix/repair techniques based on directed supervision • Complete service tasks and return unit to full operating conditions based upon directed supervision • Summarize and report all work related tasks performed in written and verbal form • Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)WORKING CONDITIONS: • Travel to customer sites is required within the assigned district and sometimes outside of assigned district • Most work is scheduled maintenance, but occasionally will involve unscheduled service • A weekly, rotational on-call schedule is exercised for each District/Service Center • Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. • Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 yearsPHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the New York State locality is between $60,000 to $68,000 per year (based on a 40-hour work week)-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k.

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture • Company leaders have many years of hands-on Field Service experience in this industry and many others • Tremendous focus is placed on employee technical and leadership development • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning • Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides • Company-wide commitment to promoting a strong work/life balance • An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.RESPONSIBILITIES: ROLE • Perform service tasks as assigned and as per company policies and procedures • Capable of working under direct supervision or independently based upon training completion • Render on-site and phone assistance to customers • Communicate with Technical Support on technical or procedural issues • Implement Field Change Notices per published guidelines • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines • Maintain and operate company vehicle in accordance with local laws and company policy • Must wear appropriate PPE as per company guidelines and accordance with job duties • Adhere to work hours policy guidelines - "14 hours rule" • Complete required Vertiv safety training assignments on time. • Adhere to on-site Customer safety requirements when applicable. • Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION • Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines • Maintain individual inventory and perform cycle counts in accordance with company policy • Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION • Provide proper and adequate communication to internal and external customers • Provide estimated time of arrival to the customer where applicable • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment • Strive to provide all customers a "first time fix" for their equipment • Maintain customer satisfaction rates per company guidelines • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities • Complete all technical and administrative work in an efficient and timely manner • Capable of making technical and commercial decisions under pressure • Properly evaluate site and equipment for appropriate billing status • Maintain productive utilization rate per company guidelines • Perform inventory cycle counts per company guidelines • Adhere to company dress code and safety regulations • Meet or exceed on-site response time requirements for each customer • Understand and comply with company startup/escalation processes and procedures • Maintain proper and adequate level of internal communicationsQUALIFICATIONS Experience (one or more of the following) • ASEET or AMEET, or progress towards, is preferred • 4+ years military experience in a related technical field • 2+ years of relevant industry experience Interpersonal and Administrative Skills • Communicate professionally and respectfully in both written and verbal forms • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks • Collaborative with peers, customers, suppliers, and leadership • Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills • Make basic site evaluation skills to include: environmental temperature, and general operating conditions • Familiarity with electrical / electronic test equipment and fundamentals • Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks • Employ elementary fix/repair techniques based on directed supervision • Complete service tasks and return unit to full operating conditions based upon directed supervision • Summarize and report all work related tasks performed in written and verbal form • Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)WORKING CONDITIONS: • Travel to customer sites is required within the assigned district and sometimes outside of assigned district • Most work is scheduled maintenance, but occasionally will involve unscheduled service • A weekly, rotational on-call schedule is exercised for each District/Service Center • Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. • Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 yearsPHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture • Company leaders have many years of hands-on Field Service experience in this industry and many others • Tremendous focus is placed on employee technical and leadership development • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning • Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides • Company-wide commitment to promoting a strong work/life balance • An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate.RESPONSIBILITIES: ROLE • Perform service tasks as assigned and as per company policies and procedures • Capable of working under direct supervision or independently based upon training completion • Render on-site and phone assistance to customers • Communicate with Technical Support on technical or procedural issues • Implement Field Change Notices per published guidelines • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines • Maintain and operate company vehicle in accordance with local laws and company policy • Must wear appropriate PPE as per company guidelines and accordance with job duties • Adhere to work hours policy guidelines - "14 hours rule" • Complete required Vertiv safety training assignments on time. • Adhere to on-site Customer safety requirements when applicable. • Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION • Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines • Maintain individual inventory and perform cycle counts in accordance with company policy • Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION • Provide proper and adequate communication to internal and external customers • Provide estimated time of arrival to the customer where applicable • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment • Strive to provide all customers a "first time fix" for their equipment • Maintain customer satisfaction rates per company guidelines • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities • Complete all technical and administrative work in an efficient and timely manner • Capable of making technical and commercial decisions under pressure • Properly evaluate site and equipment for appropriate billing status • Maintain productive utilization rate per company guidelines • Perform inventory cycle counts per company guidelines • Adhere to company dress code and safety regulations • Meet or exceed on-site response time requirements for each customer • Understand and comply with company startup/escalation processes and procedures • Maintain proper and adequate level of internal communicationsQUALIFICATIONS Experience (one or more of the following) • ASEET or AMEET, or progress towards, is preferred • 4+ years military experience in a related technical field • 2+ years of relevant industry experience Interpersonal and Administrative Skills • Communicate professionally and respectfully in both written and verbal forms • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks • Collaborative with peers, customers, suppliers, and leadership • Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills • Make basic site evaluation skills to include: environmental temperature, and general operating conditions • Familiarity with electrical / electronic test equipment and fundamentals • Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks • Employ elementary fix/repair techniques based on directed supervision • Complete service tasks and return unit to full operating conditions based upon directed supervision • Summarize and report all work related tasks performed in written and verbal form • Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)WORKING CONDITIONS: • Travel to customer sites is required within the assigned district and sometimes outside of assigned district • Most work is scheduled maintenance, but occasionally will involve unscheduled service • A weekly, rotational on-call schedule is exercised for each District/Service Center • Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. • Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 yearsPHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire

BCforward is currently seeking a highly motivated Customer Engineer 3 Job for an opportunity at Remote, EST work hours!Position Title: Customer Engineer 3Location: Remote, EST work hoursAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 03 Months. Job Type: Contract and RemotePay Range: $65 - $70/hr.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Top Skills:Years of Experience Required - 5Degrees or certifications required - Azure 900 Certification (going for L300-400 technical depth on Azure, ideally with data skillset)Azure - 3-5 yearsAzure Kubernetes or Kubernetes specialist - 3 yearsTech support or consulting background - 3 years (nice to have)Job Description:The main function of a Customer Engineer is to tactfully handle and articulate customer critical issues and develop and present technical solutions.Job Responsibilities:* Ability to effectively recognize and adapt to change* Ability to deliver L300 and L400 technical guidance to field partners and customers* Ability to handle customer critical issues and work in demanding situations* Risk analysis and remediation planning for service and support delivery* The ability to read/interpret the needs/wants of customer technical leaders and internal client Customer Experience Program Managers, Engineers, and leaders* Ability to tactfully handle and articulate customer critical issues and work in a high stress environment* Growth mindset demonstrated by self-directed learning in a rapidly changing environment* Have a minimum of 3 advanced Microsoft Azure certifications, such as AI-102, AZ-104, AZ-204, AZ-305, AZ-400, AZ-500, AZ-700, DP-100, DP-203, DP-300, DP-500, SC-100, SC-200, and SC-300* Maintain and execute on a learning plan to stay current on strategic and high demand Azure services on an ongoing basis, backed by Microsoft certificationsSkills:* L300-L400 technical depth in multiple Azure cloud services* Experience in the enterprise customer arena* Customer engagement skills* Excellent written, oral and presentation skills* Troubleshooting knowledge & skills* Passion for new innovative technology and drive customer transformation* Demonstrate effective balance between operations and technical acumenQualifications:* Experience working with fast paced customers, ideally Startups and ISVs, providing technical and solution enablement delivery* Bachelor's degree (or equivalent experience) and technical expertise in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.* 5+ years' experience* Proven reactive and proactive services and support delivery experience* Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities* Proven ability to learn business processes quickly and to work well with business partners at diverse levels within the organization* Ideal candidates will have expertise in AI, SaaS, Cloud Native, and/or cross-cloud scenarios and technologiesBenefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 220662 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$65-$70Hourly SalaryJob SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted03/28/2024

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Customer Engineer is required to establish, promote and maintain excellent rapport and collaboration with all customers, co-workers, sales representatives and others as appropriate. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Complete required Vertiv safety training assignments on time. Adhere to on-site Customer safety requirements when applicable. Report all work-related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Timecards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred 4+ years military experience in a related technical field 2+ years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel to customer sites is required within the assigned district and sometimes outside of assigned district Most work is scheduled maintenance, but occasionally will involve unscheduled service A weekly, rotational on-call schedule is exercised for each District/Service Center Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 years PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Job Summary A Customer Field Engineer is responsible for the installation, preventive maintenance, scheduled and emergency services on UPS equipment serviced by Vertiv. The CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. A company vehicle, laptop, smartphone, and tools will be provided. Benefits provided include: health insurance, prescription plans, dental, vacation, paid holidays and 401K. We provide an elaborate training program for new hires which requires travel to Columbus, Ohio as needed. Associates degree in Electronics or military electronics training preferred 4+ years of hands on electronic experience Familiarity with electrical/electronic test equipment and fundamentals Ability to read and interpret electrical line diagrams and blueprints Working knowledge of OHM's law and electronic theory Ability to evaluate the operating conditions of equipment Standard computer skills including MS Outlook, Word, and Excel Mechanical aptitude Clear, concise, written and verbal communication skills Ability to interact comfortably with all levels of internal and external customers Must have the ability and self-motivation to manage one's own schedule Requirements High School Diploma or GED Render technical on-site and phone assistance to customers Perform general and preventive maintenance on UPS systems Respond to emergency calls at customers request Strive to provide all customers a 'first time fix' for their equipment Provide accurate and timely communication to internal and external customers Keep current on Safety Field Change Notices and Service Tips Provide accurate and timely reporting of time cards, expense reports, etc. While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds. Valid driver's license is required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

POSITION SUMMARY A Customer Engineer is responsible for installation, commissioning, scheduled and emergency service on products serviced by Liebert commensurate with appropriate certification. The CE is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate. The CE is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. RESPONSIBILITIES Rely on direction to accomplish goals Perform a number of work-related tasks Capable of working under direct supervision or independently based upon training Maintain certifications per Job Progression table Render on site and phone assistance to customers. Communicate with National Technical Support on equipment issues Perform work related tasks according to company guidelines for scheduled maintenance Implement Field Change Notices according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Operate in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. Provide accurate and timely reporting according to company guidelines Timecards, expense reports, mileage reports, ticket closure, forms et al. Maintain individual inventory in accordance with company policy Provide estimated time of arrival to the Customer Response Center where applicable Maintain company property according to company policies Vehicle, credit cards, PPE, test equipment, laptop, pager, et al. Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer for where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates according to company guidelines Attend Customer Meetings as required Maximize productivity by combining service opportunities Complete all work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate according to company guidelines Perform inventory cycle counts according to company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications Managers, co-workers, Support Services, electronic communications, et al. QUALIFICATIONS Minimum Job Qualifications: Required experience (one or more of the following) ASEET - preferred ASMET Six years military experience in a related field Equivalent industry experience Interpersonal Skills Professional Reliable Team Player Familiarity with electrical / electronic test equipment and fundamentals Must be able to read and interpret electrical line diagrams and blueprints Working knowledge of OHM's law and electronic theory Technical skills Ability to make basic site evaluation skills to include environmental temperature, and general operating conditions Elementary fix/repair techniques based on directed supervision Capable of completing tasks and return unit to full operating conditions based upon directed supervision Ability to summarize and report all work related tasks performed Strong skill sets: Communication skills Customer service skills Troubleshooting skills Safety procedures Organizational and planning skills Computer skills Mechanical aptitude EDUCATION AND CERTIFICATIONS High School Diploma or GED Valid Driver's License. PHYSICAL REQUIREMENTS Light Lifting (5 Ibs.-25 Ibs.) Medium Lifting (30 Ibs. - 45 Ibs.) Heavy Lifting (over 50 Ibs.) Frequent Standing Frequent kneeling / crawling / stooping Frequent bending / twisting Frequent climbing (stairs, ladders) Frequent driving (car, van, truck) ENVIRONMENTAL DEMANDS Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather) TRAVEL TIME REQUIRED Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town travel of up to several weeks. At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.A Computer Provider Services is seeking a Customer Engineer in Greer, SC..Role Description• PC Deployment, Break/Fix, and Customer ServiceSkills & Requirements• 1-3 years of experience in an enterprise type IT support environment.• A+ minimum• Manufacturing experience a plus.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161146 - Heather Eastman

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.A Computer Provider Services is seeking a Customer Engineer in Ladson, SC-..Role Description• A flurry of activity in a single day, I'm in need of the below 3 roles to be filled ASAP at the MB Vans Ladson plant.On 2nd shift roles I'm looking to target it slightly differently than in the past, although they'll lead to the same end state. I'd like to try and target one person that is looking to do deskside support for the shop floor role but has the ability to handle calls. The other should be helpdesk ready and is looking to get experience with the shop floor. Again, these are very similar roles and will end up once trained having equal responsibilities.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161291 - Heather Eastman

Customer Engineer- Contract- Ladson, SC-- $22.00 - $24.00/hr.The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.A Computer Provider Services is seeking a Customer Engineer in Ladson, SC-..Role Description• A flurry of activity in a single day, I'm in need of the below 3 roles to be filled ASAP at the MB Vans Ladson plant.On 2nd shift roles I'm looking to target it slightly differently than in the past, although they'll lead to the same end state. I'd like to try and target one person that is looking to do deskside support for the shop floor role but has the ability to handle calls. The other should be helpdesk ready and is looking to get experience with the shop floor. Again, these are very similar roles and will end up once trained having equal responsibilities.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161290 - Heather Eastman