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Advanced Heart Failure/Transplant Cardiology
HCA,
Asheville Cardiology Associates (ACA), a Mission Hospital Health Partner, is seeking a Heart Failure Pysician for our expanding Advanced Heart Failure Therapies Program. ACA is the leader in cardiovascular care in western North Carolina and the sole provider of LVAD care in the region. Candidates must be board eligible or board certified to be considered. Excellent benefits, competitive compensation, and a fantastic location in the Blue Ridge Mountains.Asheville Cardiology Associates is one of the largest single specialty practices in western North Carolina, with 46 cardiologists and 24 advanced practitioners in seven locations. As partners with Mission Health System, the practice supports the 19 western counties of North Carolina with tertiary care.Mission Health in Asheville, North Carolina, is a nationally recognized, 800+ bed health system serving the eighteen county region of Western North Carolina. Mission has recently been named as one of Truven Health Analytics' Top 15 Health Systems in the United States for the second year in a row.Asheville is consistently ranked among the best places to live in the country. The area is alive with the arts, theater, music, street festivals, fine dining, shopping an abundance of outdoor activities. Excellent benefits, competitive salaries and a fantastic location in the Blue Ridge Mountains are among the amenities. Western North Carolina offers numerous four season outdoor recreational amenities. The area has many cultural opportunities, excellent public and private schools and colleges/universities nearby.
Benefits Specialist
Michael Page, New York
Benefits Administration:Manage the administration of employee benefits programs, including health, dental, vision, retirement, and other voluntary benefits, ensuring compliance with legal requirements and organizational policies.Serve as the primary point of contact for employee inquiries related to benefits, providing guidance, information, and assistance as needed.Coordinate benefits enrollment processes, including new hire onboarding, open enrollment, and life events, and ensure accurate and timely data entry into HRIS systems.Vendor Management:Collaborate with benefits brokers, insurance carriers, and other vendors to negotiate contracts, resolve issues, and optimize the delivery of benefits services.Evaluate vendor performance and conduct periodic reviews to ensure service quality, cost-effectiveness, and alignment with organizational goals.Stay informed about industry trends and best practices in benefits administration and make recommendations for improvements or changes as appropriate.Compliance and Reporting:Ensure compliance with relevant regulations, including ERISA, ACA, HIPAA, and other applicable laws, and coordinate with legal counsel and compliance specialists as needed.Prepare and distribute benefits-related communications, notices, and disclosures to employees, ensuring clarity, accuracy, and accessibility.Generate regular reports on benefits utilization, costs, and trends, and analyze data to inform decision-making and identify areas for improvement.Employee Education and Support:Develop and deliver employee education and training programs on benefits topics, including workshops, webinars, and informational materials.Provide personalized assistance to employees navigating benefits options, understanding coverage details, and resolving issues or concerns.Partner with HR colleagues and other departments to ensure a holistic approach to employee support and well-being.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's degree in Human Resources, Business Administration, or a related field.3+ years of experience in benefits administration, preferably in a global or nonprofit setting.Strong knowledge of benefits regulations, compliance requirements, and best practices.Experience working with HRIS systems and benefits administration platforms.Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and cultures.High level of attention to detail, accuracy, and confidentiality.Demonstrated commitment to human rights and social justice issues.
Product Manager - ACA
Independence Blue Cross LLC, Philadelphia
Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals.  If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health. The Product Manager is responsible for managing the development, implementation, and/or overall product management and enhancement of group or individual product portfolios.  Primary focus on the Small group portfolio.   Responsible for Product Life Cycle which includes gathering and prioritizing product, regulatory and market requirements, as well as working with sales/brokers and internal resources to successfully deliver product solutions and ensure profitability, market growth and customer satisfaction.   ·       Work closely with the Sr. Products Mgrs, Actuarial, Underwriting and Sales in defining the product strategy by market segment. ·       Provide in-depth market, customer and competitive analysis to help guide product positioning by market or customer. ·       Guide product implementation and management process to operationalize the product within the organization. ·       Develop content and positioning for product, including sales, collateral and training . ·       Analyze/recommend potential third-party relationships as appropriate to support the product  ·       Support the product segment goals/objective/project as assigned corporate mandates. ·       Manage Adhoc and corporate projects.   Qualifications ·       5+  years in insurance industry experience in areas of Benefits, Administration, Health Care Management or related field ·       Excellent communication skills both written and verbal. ·       Advanced analytical, presentation and problem solving skills. ·       Ability to work effectively with cross functional teams in a matrix organization. ·       Self-starter, effective at prioritizing tasks and managing expectations ·       Strong project management skills Equal Employment Opportunity Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. 
Global Benefits Executive Director
TTEC, US, CO, Englewood
Global Benefits Executive DirectorWheneverything's connected, how we connect is everything… and we'd like to connectwith you too! We are looking for you to help us deliver amazing employeeexperiences as a Benefits Executive Director with TTEC at our headquarters inDenver, Colorado. About TTECWe help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle: customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.Your role brings that principle to life. What You’ll be DoingLookingfor an opportunity to collaborateacross the organization, develop relationships globally, and be a part of acreative team that thinks outside of the box? Bring your strong US benefitsexperience, belief in wellness, and strategic thinking where you can make animpact on a global organization. You’ll be responsible for the effective execution of TTEC'sglobal benefits plans. Process improvement mindset? You’ll be focused onadministration for the U.S. and Canadian benefit plans and will oversee planchoices, systems development, plan communication, and plan compliance. Relationshipbuilder? You’ll also coordinate all of benefit plans across all sites as wellas with corporate Human Capital and Benefits staff.On a typical day, you’ll: Oversee all global health and welfare plans- develop and execute benefit strategy to balance benefit cost and expenses with market competitiveness Partner with finance and accounting on healthcare cost, trends and analysis for full insured and self-insured plans. must have attention to detail and high data accuracy Ensure compliance with global and local requirements such as ACA, ERISA and HIPPA and other state and federal requirements as needed Creating and managing US health and wellness strategy and programs including but not limited to vendor management, open enrollment compliance and legislative activities Be responsible for employee communication and education of all health and welfare plans and programs Be responsible for and oversight of all global onsite clinics and medical staff Oversee the management and strategy of all global wellness programs. Use health care data to determine pilot programs, incentives, disease management strategies to continue our culture of health. Oversee the management and execution of the US 401k plan and Canadian RRSP/DPSP plans including all compliance and fiduciary activities. Includes management of the Employee Benefits Committee Manage the global tuition reimbursement, scholarship and certification plans and programs Work closely with brokers globally to conduct benchmark analysis to identify trends in industry and competitors to provide competitive benefits plan on a global basis Complete due diligence for any mergers and acquisition activities to identify risks and integration opportunities Be responsible for Paid time off policies and programs for the globe including system development, optimization and reporting Oversee US leave management- reporting, vendor management, policies and partnering closely with legal and HR team Why You? What You Bring: Bachelor's degree, equivalent experience, and/or HR/Benefits Certifications 7-10 years combined experience in HR, Employee Benefits Effective leadership, management, and facilitation skills Strong Microsoft Office and benefit systems skills HR systems experience required with Oracle experience a plus Excellent written and verbal communication skills And a big plus – experience in the BPO industryWhyTTEC? What We Offer:Whenyou join TTEC, you become part of the family. Because we want to see you succeedand thrive, we offer benefits and perks such as the below to support yourquality of life, goals, and future needs: BeFinancially Sound Wewant you to reach your personal and professional goals and offer financialbenefits such as: Health and flexible spending accounts Retirement plans Tuition reimbursement programs Financial wellness programBeDevelopedWe believe in investing in our people and theircareer development, which is why we offer a variety of courses and programsthat enable you to develop new skills and gain new insights such as: Mentorshipprograms Our Women in Leadership program connectsemployees globally with learning, networking and mentoring opportunitiesProfessional development courses in TTECUniversityScholarship program and tuition reimbursement Visibility in our global career pathing andinternal mobility opportunities BeHealthyWe support healthy living and have the tools andresources to help you such as:It’s Ok, We’re All Human wellness programWellness incentivesCompany health and wellness programsDedicated health and wellness navigators andemployee assistance programsGenerous paid time off and other leave ofabsence programs Be the DifferenceYou’ll have the opportunity to makea positive impact in your community:Through our employee-driven global grant program, you’ll have theunique opportunity to apply for a grant focused on helping a local educationalorganization in your community Our team helps fundraise and volunteer their time in theircommunitiesAnd since this role isat HQ, you’ll also experience: Onsite Cafeteria, fitness center, dry cleaning, postal services, covered parking Access to local discounts in Denver for services and entertainment venues Social activities including Boo at HQ, social hours, take your kids to work day, holiday luncheons & patio grill summer concert seriesIf you're a military veteran, active duty guard orreserves, or a military spouse:Wevalue your experience and believe you're prepared and battlefield-ready in thecivilian world to take on TTEC's most innovative and challenging projects. Yourhands-on experience with globalization means you're prepared to interact withour clients and employees around the world. Overcoming adversity and adaptingto change has prepared you to execute in our dynamic environment. We arelooking for team members where leadership is baked in from Day One. Whereinnovation and disruption are part of your DNA. We know that no job is asimportant as serving one's country, but we hope you'll find delivering amazingcustomer experiences to be another purpose worth serving! For more informationabout TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout socialmedia to engage in the global conversation. As a condition of employment, TTEC requires all employeeshired in the United States to successfully pass a background check, and,depending on the location and client program, to successfully pass a drugscreening. TTEC is an Equal Opportunity Employer. #LI-CZ1
Senior Financial Analyst, R2L
Amazon, Bellevue, WA, US
DESCRIPTIONDo you want to be part of an organization that is designing and launching new business? Do you enjoy breaking down and solving complex problems for a quickly expanding customer base, focusing first on customers and working backwards? If so, the Global Specialty Fulfillment Finance team is looking for a Senior Financial Analyst with a track record of achieving results. The Global Specialty Fulfillment Operations team covers a portfolio of businesses with unique fulfillment and operational capabilities such as Sub Same Day (SSD) and Rural Super Rural (RSR). Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our portfolio of businesses. Our teams experiment, fail fast, learn, and scale rapidly, and we have a culture of data-driven decision-making. The successful candidate will demonstrate the following: They influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills. A typical day in this role provides an opportunity of building creative solutions with large-scale data mining tools, identifying the high-priority work and projects that maximize results for key stakeholders, and solving complex problems that effect company-wide strategic decisions.This role can be located in Seattle or Nashville corporate offices. Key job responsibilities- Creating financial models and plans, interpreting large data sets, drawing conclusions, and making recommendations that deliver results, drive improvements, and influence leaders throughout Amazon- Building effective business partnerships and using active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner - Identifying opportunities to reduce operational costs through data and financial analysis inclusive of proactively resolving defects, benchmarking key performance indicators, and developing new metrics - Implementing solutions to simplify, improve, automate, standardize and scale processes We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree in finance, accounting or related field- 3+ years of tax, finance or a related analytical field experiencePREFERRED QUALIFICATIONS- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- MBA and/or Professional certification (CIMA, ACCA, ACA, or CPA)- Highly analytical, detail oriented and strong business sense; proven ability to develop new ideas, creative solutions and demonstrated experience implementing such mechanisms to resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,900/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
ACA Analyst
MMC, Conshohocken
The ACA Analyst serves as a process and procedure subject matter expert to all internal and external partners. They interact directly with both clients and internal team members. They are responsible for quality assurance tasks, data analysis, system configuration analysis, issue research and resolution along with the training of internal teams regarding client-specific deliverables relating to the client's ongoing ACA administration. This includes working with internal team members, Marsh & McLennan offices and various departments to execute on the analysis of system design specifications, system configuration, report generation, data review and data mapping. They will need to understand the basic tenants of the Affordable Care Act's Employer Mandate.ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:Serves as a process and procedure subject matter expert to clients regarding the Employer Mandate / Affordable Care Act (ACA)Serves as a process and procedure subject matter expert to internal business partners regarding the Employer Mandate / Affordable Care Act (ACA)Assists in the development, implementation and the ongoing administration of current and new accounts for the ACA reporting and tracking employer mandate; including the issuance and fulfillment of the 1095-C form, the transmission the 1094-C and 1095-C data to the IRS and applicable statesConducts client meetings and training demonstrations of the administrative processes and data softwareWorks proactively with clients to provide a path for ACA tracking and reporting success; main point of contact for a designated book of business handling ongoing processes and the year-end reporting projectDevelops written procedures and processes for the product and various service models as it/they evolveMaintains communication to clients and internal staff of new IRS guidelines in partnership with the MMA Compliance/Legal TeamAssists in the creation of client collateral materials, videos and client FAQ'sActively involved in the product and process enhancements for the 2024 reporting year and beyondReceive, respond to and track Exchange Notice Responses on behalf of the customer timely and efficiently.Utilize MMA's proprietary software and other software applications to perform analysis, testing, maintenance, and enhancements as required by clients' needs and project plan specifications;Possess a thorough understanding and provide knowledge sharing of ACA systems data structure for proper data integration and ongoing administrationMaintain and adhere to operational standard and best practicesPerform other duties or special projects as assignedREQUIRED EDUCATION AND EXPERIENCE:Bachelor's degree in Business Administration or equivalent work experience is preferredPrior experience being client facing preferredDirect work experience in the administration of the ACA Employer Mandate is strongly preferredPrior data analysis positions preferredKNOWLEDGE, SKILLS AND ABILITIESPreferred experience in one or more ACA software/systems: ADP, bswift, Benefitscape, Empyrean, Plansource, WorkdayProven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment;Ability to follow through on and successfully execute tasks while adhering to specified quality standards;Excellent problem analysis, troubleshooting, problem solving and decision making skills;Strong organizational, analytical skills and strong attention to detail;Possess proactive mindset to seek information to create effective solutions;Proven project management and project planning skills;Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams and client contacts;Ability to work well independently and as a team member;Excellent interpersonal, verbal and written communication skills;Proficient experience in the Microsoft Office Suite, including Word, Excel, Access, and Outlook.Knowledge of Microsoft Smartsheet and ServiceNow is preferred.PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is:Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;Occasionally required to stand and walk;Extensive use of computer and keyboard and viewing of computer screen is required;Specific vision abilities required by this job include vision, and ability to adjust focus.Other working conditions are normal for an office environment.WORK LOCATION Work is performed in a hybrid manner based out of our Conshohocken, PA, office.We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Psychology Manager (707287)
Home Care Advantage DBA HCA Solutions, Muncy, PA, US
HCA Solutions is seeking a qualified Psychology Manager for SCI Muncy in Muncy, PAThis position offers long term placement and W-2 employment.Shift: 8a 4pm (30 min lunch)Role Description:Primary purpose of the position is to provide clinical supervision to front line Master’s level clinicians and to provide clinical programmatic management and oversight of a Psychology Department at a State Correctional Institution.Assist in the development and implementation of Psychological services within a PA DOC facility, according to DOC Policy 13.8.1., Access to Mental Health Care Procedures Manual.Independently selects, administers and interprets a wide range of objective and projective psychological tests designed to measure such factors as personality, intelligence, aptitude and interests as part of the evaluation process for outside clearances, parole, reclassification, and commutation. Also ensures that all PSAs and PSSs are trained to provide IQ testing (e.g., BETA, WASI, Vineland). The LPM is responsible for signing off all Psychological Assessments and Evaluations (e.g., Parole Psychological Assessments, Commutation Psychological Evaluations) completed by those Psychology staff working under their clinical supervision.The LPM may be responsible for the diagnosing of Intellectual Disabilities, Autism Spectrum Disorder, and other neurodevelopmental disorders that may exist within the patient population.The LPM is responsible for conducting monthly rounds of all housing units where clinical supervisees are delivering Psychological service under their clinical supervision.The LPM(s) is responsible to participate in the SCI’s monthly multidisciplinary quality improvement meeting.Duties also include the clinical and administrative supervision of Psychological Services Associates, Psychological Services Specialists, in the Psychology Department at a State Correctional Institution. The supervision will include training in the interview process, psychometric testing and interpretation, report writing, treatment techniques for specific problem areas, group counseling skills, behavior therapy and therapeutic communities. Additionally, this supervision will include following up on policy requirements to ensure that staff have completed their responsibilities. Some examples are as follows: completion of required monthly contacts, completion of Recovery Plans, the facilitation of required programming, completion of all documentation required for contacts and reviews of patients, and the completion of psychological evaluations for parole and within system advancements. The Licensed Psychologist Manger (LPM) is also responsible for the overall supervision of the Sex Offender Treatment Program and the completion of Psychological Evaluations.The Licensed Psychologist Manager (LPM) will review daily reports (Incident Reports, Other Reports, medication non-compliance lists, mental health roster change lists, etc.) to ensure any necessary follow up is directed and completed.Complete a supervision course, at least three hours in length, as part of the 30 hours of training required bi-annually to maintain licensure.Supervise postdoctoral residents in pursuit of their hours towards licensure as a Psychologist.Licensed Psychologist Manager is responsible for ensuring the implementation of new PA DOC initiatives related to the delivery of mental health services, as well as all follow up to ensure continued effectiveness and compliance. They are also responsible for the completion of weekly, monthly, quarterly, and yearly reports and plans of action that will be submitted to facility and Central Office staff for review and follow up. The Licensed Psychologist Manager will also be responsive for compiling information for a myriad of audits, to include ACA, OPS inspections, Regional LPM Quarterly Audit Inspections.The Licensed Psychologist Manager will serve as chairperson of the Psychiatric Review Team and assist in the coordination of psychiatric and psychological services for patients living with mental illnesses within state prisons. Duties include supervising the mental health tracking system in conjunction with the Mental Health Coordinator to assure all patients living with mental health illnesses receive the appropriate treatment services. Supervises the coordination of services to and tracking of those people sentenced as Guilty But Mentally Ill (GBMI). Duties include conducting and/or supervising the mental health commitment process according to the Mental Health Procedures Act. Assure that procedures for tracking and aftercare treatment is provided for mental health hospital returns. The Licensed Psychologist manager is also responsible to chair the Clinical Review meetings for patients that engaged in Self-Harm or died by Suicide and submit a detailed report on the patient and the review findings.The Licensed Psychologist Manager will provide clinical supervision of individual and group therapy and be responsible for the oversight of clinical therapeutic programs as deemed appropriate.The Licensed Psychologist Manager will monitor the placement of patients in observation cells that are viewed as harmful to themselves and/or others and consult with the psychiatrist on the treatment process.Supervision and direction for the Licensed Psychologist Manager will be given by the Deputy Superintendent for Centralized Services. Communicate effectively, orally and in writing.Other duties as assigned.Minimum QualificationsThis position requires possession of a current license to practice psychology as issued by the Pennsylvania State Board of Psychology. If licensed by another state must secure Pennsylvania license within one year. At least 1 years' experience as a Licensed Psychologist required.
Digital Product Manager-Mobile App & Self Service
AAA Club Alliance, Wilmington
AAA Club Alliance (ACA) is looking for an experienced, analytical, user-focused Digital Product Manager (Mobile App & Self Service) to join our team! Position Summary: AAA Club Alliance's Digital team is embarking on a transformative journey by adding new positions, delivering new customer experiences, establishing procedures, and investing in new technologies. You will be responsible for driving strategic value and passionate about providing our customers with great digital experiences through our B2C self-service web experience, mobile app, and other digital products. This is an opportunity to work with a team of skilled and motivated professionals dedicated to delivering excellence through innovation. Join us in our journey to bring new ideas to ACA while providing our customers with great digital experiences.At AAA, your success is our success. What we can offer you:A competitive salary commensurate with experienceAnnual Bonus + Annual Merit Increase EligibilityHybrid schedule availableComprehensive health benefits package3+ weeks of paid time off accrued during your first year401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term DisabilityWhat You'll Do:Managing and executing Mobile App and Self Service Website vision and strategy, serving as ACA's subject matter expertAlign with key business stakeholders on requirements and desired benefits/outcomes. Develop clear understanding of user journeys/needs and feature/function trade-offs to achieve maximum benefits at each stage of product/solution release.Define and manage overall product/solution go-to-market approach, roadmap and budget/investment needs and adapt as needed to meet changing business/market requirements.Lead/oversee agile delivery approach with cross-functional teams to launch and execute key strategic digital products/solutions in accordance with the applicable program and project governance guidelines, policies and practices.Support and oversee requirements gathering, process mapping/design, conceptual design, business case development, validation, testing, documentation, training and deployment of digital solutions.Establishes, reports and manages metrics associated with digital products, including revenue and cost savings forecast.Other duties as assigned.Minimum Qualifications:Bachelor's degree in Information Technology, Computer Science, Management Information Science, Business Administration, or related field or equivalent. Advanced degree in Business Administration is a plus.Must have 8+ years of product management experience on digital products and/or technology-driven solutions with 5+ years of experience with mobile app and self-service websitesDeep understanding of product management principles and agile methodologies. Scrum and Kanban experience a plus.Excellent strategy formulation, project planning, budget, and time management skillsAbility to gather, sort and analyze data and develop logical conclusions; critical thinking skillsAbility to effectively manage a variety of projects and tasks requiring significant interaction with others outside the department with the flexibility to quickly adapt priorities and resources to ever-changing internal and external conditionsStrong interpersonal and leadership skills with the ability to interact and build effective working relationships at all levels of the organizationAbility to drive change within the organization; ability to build consensus/coalitions amongst diverse (or divergent) interests; act with integrity; build confidence, track record of accomplishments that required strong leadership.AAA Club Alliance (ACA) is an equal opportunity employer.Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Electric Vehicle Program Manager
AAA Club Alliance, Wilmington
AAA is hiring for an Electric Vehicle Program Manager to join our team! The Electric Vehicle (EV) Program Manager acts as an essential member of the Innovation team to explore, test, and evaluate ACA's EV landscape and provide EV solutions to ACA members and EV owners.What we can offer you:A competitive salary, commensurate with experienceAnnual Bonus + Annual Merit Increase EligibilityHybrid schedule availableComprehensive health benefits package3+ weeks of paid time off accrued during your first year401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term DisabilityWhat You'll Do:Works with ACA Innovation team to explore test and evaluate new EV related solutions for consumers and owns the scaling process for efforts that demonstrate promiseLeads the EV stakeholder group across AAA Club AllianceWorks with ACA Content, Brand and Publications to create, secure and recommend consumer facing content that positions ACA as an expert in the EV fieldProvides educational materials to ACA Associates in an effort to help them stay abreast of how EVs will impact all aspects of ACA's businessCollaborates with new business development to identify where EV solutions intersect with other emerging and adjacent spaces for ACAFosters/establishes inter-Club best practice sharing on the advancement of EV activity Prepares/produces quarterly market analysis to report on trends in the EV space impacting AAA businessManages the successful research, development and deployment of EV programs that support ACA's EV strategy Responsible for managing cost, schedule, success measures and overall progress of EV programs, creating monthly reports detailing resultsReviews and influence bids/proposals for major opportunities to ensure proposed solutions meet requirements for feasibility of implementation and profitabilityPerforms risk/issue assessment, tracking, resolution and escalation to ensure new programs progress according to planRepresents Club in negotiations to achieve contracts that minimize contractual riskDevelops, maintains and manages mutually beneficial business relationships with ACA EV stakeholders including collaborating with business units such as insurance and car care to ensure a cohesive execution of ACA's EV strategyCollaborates with senior level business and technical resources to ensure that the strategy, planning and delivery approach achieves the desired end result.Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures in conjunction with stakeholders.Develops annual budgets for programs and on a continuous basis, analyzes budget and technical reports; interprets and evaluates staff reports; observes performance and provides feedback to management; solves division related issues; keeps abreast of laws, regulations and codes; explains and interprets policy.Implements programs that meet the needs of the business line.Other duties as assigned.Minimum Qualifications:Bachelor's Degree in Business Administration, Automotive Engineering, Program Management or like field5+ years' applicable experience3+ years of product development or program management experience preferably in the automotive engineering industryDemonstrated knowledge of automotive engineering and program/product ecosystem specific to EVsDemonstrated program management skills with excellent problem solving abilities & a track record of exceeding program targetsDemonstrates bias toward action with an ability to build consensus, generate support and influence decision-making Comfortable with ambiguity and leans into a test and learn environmentDemonstrated initiative and the ability to work independently, as well as, in a team settingAbility to use independent judgment and work in a challenging business environment with significant unknownsExcellent communication skills (oral and written) with the ability to communicate technical processes to non-technical peopleExcellent presentation skillsDemonstrated ability to work across a variety of departments, as well as interface with technologies and clientsStrong relationship management, collaborating and influencing skillsStrong analytical skillsAbility to comprehend and explain financial dataProficient in the use of Microsoft Office and business line technologies including MS Word, Excel, & PowerPoint.Ability to work overtime, holidays, and weekends as necessitated by business and/or weather conditions.AAA Club Alliance (ACA) is an equal opportunity employer.Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Compliance Specialist
Volunteers of America Chesapeake and Carolina's (V, Baltimore
COMPANY OVERVIEW:  Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MDby social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.  Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.   Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts (DEI), we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.   JOB SUMMARY:  The Compliance Specialist is responsible for ensuring that agency programs and services are implemented in accordance with federal, state, local and agency standards through various means, including compliance audits and reports. In addition, the Compliance Specialist is responsible for developing training programs, and conducting all required training for employees.  RESPONSIBILITIES:  Maintain complete knowledge of the agency policies and procedures (including operational procedures), BOP, QCP and ACA standards.  Develop and implement internal audit systems, in order to provide timely monitoring and assessment of programs and facility services.  Compile documentation for compliance reviews for all regulatory requirements (the American Correctional Association, Federal Bureau of Prisons, etc.) and other contracted entities under which services are provided.  Conduct an internal audit in order to determine compliance with agency standards, documenting findings and assist in corrective action plans indicating specific time lines to comply with agency standards.  Conduct a compliance audit of policies and procedures in accordance with ACA standards; monitor and review ACA Outcome Measures on a monthly basis.  Review ACA audit reports and findings, if any, and assist in preparing agency responses for review and approval.  Submit annual certification reports to ACA outlining facilities compliance level, current status of action plans, and significant events, as required.  Provide comprehensive training program for current &/or newly hired employees throughout the program staff (e.g. agency program policies and procedures, program rules and regulations, BOP contract requirements, QCP, ACA standards, agency forms, report writing, correction & security protocols) &/or management staff (e.g., leadership, delegation, new/advanced management training).  Schedule training sessions, request/arrange equipment (e.g., video, recording, teleconferencing); maintain attendance records, training calendar; schedule follow-up sessions as needed; Participate with co-workers as self-directed work team to discuss issues, findings, discuss new and/or improved training methods and techniques.  Coordinate and/or participate in training (e.g., solicit relevant staff for participation, register participants, conduct training overview & content review) conducted by outside entities, or contracted agencies as needed; request/arrange equipment (e.g., video, recording, teleconferencing); schedule follow-up sessions as needed; participate with co-workers as self-directed work team to discuss issues, findings, new and/or improved training methods and techniques (e.g., Quality Assurance, Accreditation).  Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  EFFECT ON END RESULTS:  To maintain an internal auditing system.  To complete ongoing assessments of the program and services provided to the residents.  To maintain documentation for compliance reviews.  To maintain compliance audit of the agency policies and procedures, including operational procedures.  To assist in maintaining compliance with contractors and regulatory requirements.  To maintain a training curriculum for new and current staff.  To facilitate staff development trainings for all new and current staff.  PHYSICAL REQUIREMENTS:  The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.  The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.  The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.  Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. Operating office equipment requiring continuous or repetitive hand/arm movements.  The ability to remain in a sitting position for extended periods of time.  OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  REQUIREMENTS Bachelors Degree in a field of organizational administration, public administration, criminal justice, or management. Bachelors Degree in human services with at least two years of human services and/or corrections experience is acceptable. Reasonable combination of the following skills and abilities: organizational, time management, detail oriented, system development, written and verbal communication, interpret compliance requirements and public relations. The ability to multitask and function within a non-traditional work environment. The ability to be a self-started and work independently with limited supervision at times. Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc. Bilingual in any language a plus. EEO/AA