Field Service Engineer Salary in USA

(Several open)Akron, OH AREACompany based in Ohio, actual positions are home based/remote in different geographical areas.Travel required to customer locationsCompetitive Salary+travel pay+over timeExcellent benefits package (Health Care/401k/life insurance/PTO/Profit Sharing)Our client company is seeking experienced Electrical engineers with 3-5 years, experience in Industrial Automation and Controls Engineering working with Allen-Bradley/Siemens PLC’s/HMI, and servo systems.You must be willing to:• Provide machine inspections/advise service coordinator about possible upgrades/retrofits• Maintain equipment/train the customer on how to maintain the equipment• Provide Training to customer using documentation provided by the company• Install the equipment/upgrades in the field• Keep up with new developments• Be available to visit the customer in case remote service fails.• Help Desk: Support where needed our remote service desk to support our customersRequirements (IF YOU DON’T HAVE THESE, DON’T APPLY):• BS Electrical Engineering• 3-5 years’ experience in Allen-Bradley/Siemens PLC’s/HMI/servo systems• Strong interpersonal and communications skillsOur client requests resumes be submitted in Word Doc format, '97-2003, with contact information outside a headerPlease tell us:Where do you currently reside?Will you relocate? Yes/NoDesired salary?Full Time, Permanent PositionMust be authorized to work in the United States without company sponsorship needed now or futureEdwards Place of Employment is a BBB accredited business

The Field Service Engineer will be responsible for:Install, commission, and maintain analytical instruments on customer sites in accordance with company procedures and customer requirements.Provide technical support to customers, either by phone, email, or on-site visits, to troubleshoot and resolve issues with our products.Maintain accurate and up-to-date records of all service activities, including service reports, customer feedback, and spare parts inventory.Collaborate with cross-functional teams including sales, marketing, and product development to ensure customer needs are met and new product features are properly communicated.Develop and maintain a thorough understanding of our products and their applications, as well as keep up-to-date with the latest technological advances in the industry.Participate in training sessions and seminars to maintain and expand your technical knowledge and skills.Adhere to company safety policies and procedures and promote a safe work environment.A much more in depth job description will be provided upon application and consideration. Please submit your resume for consideration within 48 hours. Relevant candidates can expect to hear back within 48 hours of submissionMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Field Service Engineer will have:Bachelor's degree in engineering, or related field experience At least 3 years of experience in field service, installation, and/or technical support of electronicsStrong technical skills in troubleshooting, repairing, and maintaining analytical instruments such as chromatography systems, mass spectrometers, or other analytical instrumentation.Excellent communication skills, both verbal and written, with the ability to explain technical concepts to customers of varying technical backgrounds.Strong organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.Ability to work independently and as part of a team, with a strong customer-focused attitude.

Location: Houston, TXSalary: $31.00 USD Hourly - $35.00 USD HourlyDescription: Remote anywhere in Texas but target Dallas, Houston, Austin and San Antonio marketsTravel Territory: Texas70-75% travel$31-35 per hour - FSECompany van providedOur client is the global leader in retail loss prevention, operations management, and analytics with headquarters in Foothill Ranch, California. We have global offices in Texas, Uk, Australia, China, Hong Kong, Germany, France, and Canada with 400 employees. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel. We are an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis. WHAT WE OFFER... Join the team and watch your career grow! We offer competitive compensation and benefits packages that include: • Competitive salary • Hybrid work schedule • Medical, dental, and vision; Life/ADD/LTD; FSA/HSA • Employer matched Retirement savings (401k) • Paid time off • 11 paid company holidays ESSENTIAL JOB FUNCTIONS • Work under the supervision of the Field Services Manager and guidance of Field Services Engineer • Install, service, and troubleshoot the Company's Cart Containment and other systems • Perform Preventive Maintenance of the Company's Cart Containment and other systems • Complete any service and repair work orders, primarily within your assigned areas as they arise • Travel (up to 70%) to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company's systems • Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues • Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient • Assistance in the training of Field Services Technicians, ASP, and Contractors • Take and follow through on directions and instructions while remaining customer focused • Adhere to the Company's standard operating procedures • Abiding commitment to Company's Core Values, Mission, and Vision • Utilization of installation and service scheduling systems and other service and expense tracking QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to perform multiple tasks in a fast-paced environment; adaptable • Attention to details • Be highly organized and efficient • Ability to take directions and follow through on instructions • Ability to handle difficult customers with diplomacy, tact, and problem-solving • Have good oral and written communication skills • Have good leadership skills • Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices • Have experience with dustless concrete cutting and asphalt • Have experience installing devices in a retail environment • Have experience running wires through walls and ceilings • Have experience troubleshooting and tuning electrical devices • Have experience bending and running conduit • Have experience using power tools and scissor lifts • Computer and other software proficiency in installation and service scheduling systems and other service and expense tracking EDUCATION AND/OR EXPERIENCE • Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems • Minimum 2 years' experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts • Experience as general contractor or related fields are highly desirable • Strong communication and collaboration skills are a must to ensure cooperation and positive results • Valid driver's license and clean driving record OTHER SKILLS AND ABILITIES • Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities • Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts • Highly self-aware and open to learning about personal effectiveness in the workplace and on teams • Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals • Respect for lines of communication and internal protocols • Constantly strive to improve performance, effectiveness of the Field Service team, and ultimately the company PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. • Repetitive motions and routine use of standard office equipment such as computers, telephones, copiers/scanners and filing cabinets • Ability to see, speak, walk, hear, stand, use of hand/fingers to handle or feel, climb stairs, stoop, crawl, push, pull, carry/lifting up to 50lbs. • Ability to use ladders within weight requirements • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus • Operate small and large power tools • Drive a Company vehicle and ensure its upkeeping and safety • Travel safely while upholding all pertinent laws DISCLAIMER This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities. Presence of the job description or role does not guarantee employment. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Field Service Engineer - Rochester NY About Us: At AMETEK, we don't just manufacture market-leading electronic instruments and electromechanical devices - we are using innovation to make the world a better place; technology to improve lives; and talent to solve challenges that matter.Job Summary: AMETEK Power Instruments is seeking a Field Service Engineer to offer aftermarket support for our Electronic Instruments used in the electric utility and industrial markets. The Field Service Engineer is responsible for providing customers with technical support related to the application and use of our products. They also provide solutions to technical concerns on the assigned products both on and off a customer's site by performing repairs, calibration, and maintenance. Key Responsibilities: Provide technical support for Power Instruments products via phone, email, video conference and on-site service. Set up and test products to duplicate and verify customer reported issues Document product defects and liaise with product management, engineering and the customer Provide customers with quotations for spare parts, repairs, upgrades, field service and training Travel to customer sites and perform installation, commissioning and training on all products Generate field service reports Create training material for assigned products Generate, process and analyze Return Material Authorizations (RMAs) and provide customers with detailed report of findings Repair and calibrate equipment as needed Construction of service test fixtures Assist the sales and product management teams with customer presentations and demonstrations Provide backup support for the sales application team on technical specification review and generation of product quotes Enter and process spare parts and field service orders Other service related duties as required Minimum Qualifications: Associate Degree, Electronics with 3-5 or more years' experience servicing industrial electric equipment such as meters as well as trouble shooting Understanding of and ability to use trigonometry and algebra to solve problems Ability to read and interpret schematic diagrams Understanding of various communication topologies and protocols; Ethernet, RS-232, RS-485, Dial-up Modem Strong user of MS Excel as a data analysis tool; formula writing Ability to configure PC hardware/software for Ethernet and Serial communication Desired Qualifications: Bachelor's degree, Electrical Engineering or Electrical Engineering Technology preferred Strong written and verbal communication skills Desire to learn and understand how things work Organized and detail oriented Self-motivated requiring minimal direction Strong aptitude for problem solving What's in It for You: Competitive compensation, holiday pay, and paid time off Great benefits package that includes health, vision, and dental insurance 401(k), plus matching Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave Employee referral program Tuition reimbursement program Employee assistance program Exciting, fast-paced environment where you could make a true impact Opportunities for career advancement within our business unit and across all other AMETEK business entities Additional Details: Up to 25% - 50% travel may be required:Location Information: This position is located in Rochester, NY, the headquarters for AMETEK Power Instruments Rochester will allow you to experience the four seasons. The city has multiple parks and more than 100 miles of trails. You can bike, hike, paddleboard, fish, ski, snowboard, and snow shoe - there are activities for everyone all year long. Rochester is home to the Strong National Museum of Play which offers interactive exhibits that provide entertainment and nostalgia for attendees of all ages. There are also options to visit a photography museum, listen to live music, walk around public markets and the historic Erie Canal, relax at the botanic gardens, visit the beach, take a lighthouse tour, attend a lilac festival, the annual jazz festival and explore a planetarium. No matter the weather, you'll be able to entertain the whole family.To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careersTo learn more about the business unit you'll be joining, visit us at: Power Instruments: https://www.ametekpower.com/ #LI-Onsite #LI-CK1CompensationSalary Minimum: $70,000 Salary Maximum: $90,000 Incentive: Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.Nearest Major Market: Rochester

The Field Service Engineer will be responsible for:Install, commission, and maintain analytical instruments on customer sites in accordance with company procedures and customer requirements.Provide technical support to customers, either by phone, email, or on-site visits, to troubleshoot and resolve issues with our products.Maintain accurate and up-to-date records of all service activities, including service reports, customer feedback, and spare parts inventory.Collaborate with cross-functional teams including sales, marketing, and product development to ensure customer needs are met and new product features are properly communicated.Develop and maintain a thorough understanding of our products and their applications, as well as keep up-to-date with the latest technological advances in the industry.Participate in training sessions and seminars to maintain and expand your technical knowledge and skills.Adhere to company safety policies and procedures and promote a safe work environment.A much more in depth job description will be provided upon application and consideration. Please submit your resume for consideration within 48 hours. Relevant candidates can expect to hear back within 48 hours of submissionMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Field Service Engineer will have:Bachelor's degree in engineering, or related field experience At least 3 years of experience in field service, installation, and/or technical support of electronicsStrong technical skills in troubleshooting, repairing, and maintaining analytical instruments such as chromatography systems, mass spectrometers, or other analytical instrumentation.Excellent communication skills, both verbal and written, with the ability to explain technical concepts to customers of varying technical backgrounds.Strong organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.Ability to work independently and as part of a team, with a strong customer-focused attitude.

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.Job DescriptionThe Field Service Engineer is responsible for verifying proper functioning, shipping and receiving, quality control, and writing test files for instrumentation. This position requires travelling on short notice and providing exceptional technical support to customers including installation, troubleshooting, testing, and repairing issues with hardware, software, or reagents.Essential Duties & ResponsibilitiesReceive, QC and prepare instruments for shipmentVerify proper functioning of instrumentsVerify proper functioning of test kit systems on instrumentsWrite test files using different software systemsProvide technical assistance to customers for hardware, software, and reagents via telephone and in-person communicationRecognize and communicate product issues, complaints, improvements, and resolutionsDocument call contacts and assist with technical training of customersInstall diagnostics instruments into customer laboratoriesTest reagents in customer laboratories on new and existing diagnostics instrumentationTrain customersProvide on-site troubleshooting, repair and preventative maintenanceAssist customers with meeting their regulatory and verification requirementsPresent product & technical informationNon-Essential Duties & ResponsibilitiesMaintain cleanliness of laboratory and equipment as neededAssist with kit assembly when neededQualificationsEducation/ExperienceBachelor of Science degree in Engineering or a related field and at least 3 years previous work experience in a similar engineering position, or an equivalent combination of education and experiencePrevious experience working with customers and working remotelyPrevious diagnostic instrumentation experience preferredComputer SkillsProficient in Microsoft Word, Excel, and OutlookTest DesignerInternet Explorer, Chrome, or FirefoxMust be willing and able to learn other software programs as neededKnowledge, Skills and Other AbilitiesGeneral Laboratory knowledge (use of equipment; pipetting; personal safety; general lab practices)Technical knowledge of Immunochemistry & ELISA testingKnowledge of FDA Quality System Regulations (cGMP) and International Standards (ISO) pertaining to medical devicesAbility to communicate technical information and problems with customers and co-workersAbility to learn new & existing instrumentation and software technologyMaintain systems for tracking proper functioning of tests and equipment, software versions, and test file versionsAbility to manually run testsDiplomacy and tact in resolving issues with co-workers and customers, specifically lab technicians and department managersAbility to travel on short notice for periods of up to one weekMust be able to coordinate own travel arrangement when traveling to customer sitesEvaluate software and determine causes of malfunctionsGeneral technical and customer assistanceRecord data, make computations, analyze results, and write reportsCalibrate test equipment and determine causes of equipment malfunctionsCertificate and LicensesMust maintain a valid driver's license with a satisfactory driving recordReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Math AbilityAbility to work with mathematical concepts such as probability and statistical inference, apply concepts such as fractions, percentages, ratios, and proportions to practical situations. May needs to apply advances mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Must be able to determine test reliability and validity, analysis of variance, and correlation techniques.Language AbilityMust have the ability to perform all of the following in English:Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manualsAbility to write reports and business correspondenceMust be able to effectively present technical information and respond to questions from customers, and other employees of the organizationEquipmentGeneral Laboratory Equipment (pipettes, scientific balances, volumetric glassware, etc.)Incubators, shakers, spectrophotometer, data loggers, laboratory freezers and refrigeratorsGold Standard Diagnostics' proprietary equipmentComputers, printers, and faxesPhysical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee will regularly be required to stand for long periods of time; sit; walk; use hands; reach with hands and arms; talk; hear; and smell. The employee is occasionally required to stoop, kneel, crouch, or crawl, and may be required to lift up to 50lbs. Specific vision abilities required by this job included close vision, distance vision, peripheral vision, depth perception and ability to adjust focus as well as see color.In this position, the employee will be required to work in a team environment where the noise level is usually moderate. The employee is frequently exposed to work near moving mechanical parts, blood borne pathogens, and human serum. The employee is occasionally exposed to extreme cold (non-weather). The employee will be required to handle human specimens (whole blood, serum, plasma, urine, etc.) and may be exposed to toxic or caustic chemicals.Additional InformationWhat we offer:Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysSalary Range: - $65k-$85kEurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.Job DescriptionThe Field Service Engineer is responsible for verifying proper functioning, shipping and receiving, quality control, and writing test files for instrumentation. This position requires travelling on short notice and providing exceptional technical support to customers including installation, troubleshooting, testing, and repairing issues with hardware, software, or reagents.Essential Duties & ResponsibilitiesReceive, QC and prepare instruments for shipmentVerify proper functioning of instrumentsVerify proper functioning of test kit systems on instrumentsWrite test files using different software systemsProvide technical assistance to customers for hardware, software, and reagents via telephone and in-person communicationRecognize and communicate product issues, complaints, improvements, and resolutionsDocument call contacts and assist with technical training of customersInstall diagnostics instruments into customer laboratoriesTest reagents in customer laboratories on new and existing diagnostics instrumentationTrain customersProvide on-site troubleshooting, repair and preventative maintenanceAssist customers with meeting their regulatory and verification requirementsPresent product & technical informationNon-Essential Duties & ResponsibilitiesMaintain cleanliness of laboratory and equipment as neededAssist with kit assembly when neededQualificationsEducation/ExperienceBachelor of Science degree in Engineering or a related field and at least 3 years previous work experience in a similar engineering position, or an equivalent combination of education and experiencePrevious experience working with customers and working remotelyPrevious diagnostic instrumentation experience preferredComputer SkillsProficient in Microsoft Word, Excel, and OutlookTest DesignerInternet Explorer, Chrome, or FirefoxMust be willing and able to learn other software programs as neededKnowledge, Skills and Other AbilitiesGeneral Laboratory knowledge (use of equipment; pipetting; personal safety; general lab practices)Technical knowledge of Immunochemistry & ELISA testingKnowledge of FDA Quality System Regulations (cGMP) and International Standards (ISO) pertaining to medical devicesAbility to communicate technical information and problems with customers and co-workersAbility to learn new & existing instrumentation and software technologyMaintain systems for tracking proper functioning of tests and equipment, software versions, and test file versionsAbility to manually run testsDiplomacy and tact in resolving issues with co-workers and customers, specifically lab technicians and department managersAbility to travel on short notice for periods of up to one weekMust be able to coordinate own travel arrangement when traveling to customer sitesEvaluate software and determine causes of malfunctionsGeneral technical and customer assistanceRecord data, make computations, analyze results, and write reportsCalibrate test equipment and determine causes of equipment malfunctionsCertificate and LicensesMust maintain a valid driver's license with a satisfactory driving recordReasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Math AbilityAbility to work with mathematical concepts such as probability and statistical inference, apply concepts such as fractions, percentages, ratios, and proportions to practical situations. May needs to apply advances mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Must be able to determine test reliability and validity, analysis of variance, and correlation techniques.Language AbilityMust have the ability to perform all of the following in English:Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manualsAbility to write reports and business correspondenceMust be able to effectively present technical information and respond to questions from customers, and other employees of the organizationEquipmentGeneral Laboratory Equipment (pipettes, scientific balances, volumetric glassware, etc.)Incubators, shakers, spectrophotometer, data loggers, laboratory freezers and refrigeratorsGold Standard Diagnostics' proprietary equipmentComputers, printers, and faxesPhysical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee will regularly be required to stand for long periods of time; sit; walk; use hands; reach with hands and arms; talk; hear; and smell. The employee is occasionally required to stoop, kneel, crouch, or crawl, and may be required to lift up to 50lbs. Specific vision abilities required by this job included close vision, distance vision, peripheral vision, depth perception and ability to adjust focus as well as see color.In this position, the employee will be required to work in a team environment where the noise level is usually moderate. The employee is frequently exposed to work near moving mechanical parts, blood borne pathogens, and human serum. The employee is occasionally exposed to extreme cold (non-weather). The employee will be required to handle human specimens (whole blood, serum, plasma, urine, etc.) and may be exposed to toxic or caustic chemicals.Additional InformationWhat we offer:Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysSalary Range: - $65k-$85kEurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

The Opportunity The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills. OT after 8 hours, company vehicle provided. Essential Duties Travel to customer location to install, troubleshoot maintenance and repair and provide technical knowledge and support. Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues and determine solutions. Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques. Possess and maintain and in-depth knowledge of machine tool industry and Makino product lines. Train customers on functions of the machine. Qualifications 3-5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor. Excellent technical, communication and presentation skills. Ability to read and interpret drawings and schematics. Strong analytical and troubleshooting skills are required. Available to travel to customer locations. Some overnight stays are required. Valid Driver's License. We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.Makino offers competitive pay, generous benefits including medical/dental, 100% company paid LTD/STD, start out with 3 weeks vacation and one week personal time (unless otherwise dictated by state law), bonus program, wellness program and ongoing training. Makino is proud to be an EEO/M/F/Disabled/Vets employer.

Field Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. An FSE must be available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area. They also must have a thorough and broad knowledge of system configuration and equipment compatibility requirements and limitations across various OEM product lines. The FSE has the skillset to review machine logs internal to the device.  As an FSE, you must be willing to participate in After Hours Support Team (if assigned) - providing first response to incoming customer service requests after normal business hours – or hours as assigned per customer contract. The customer support center may field and coordinate calls during scheduled and unscheduled hours.    What you’ll be doing: Provides onsite technical customer support: Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction.   Must be able to be scheduled for work on shifts occurring at any time of day. Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips Performs service in a cost effective manner. Displays professional attitude and courtesy while on site.   Maintains effective communication with customer and our customer support center during repair process and any projected delay. Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair. Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems. Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes. Follows customer specific repair procedures. Assesses current and future customer needs based on usage of the system. Inventory / Parts Management: Determines needed parts and quantities based on contracts in service area. Returns bad or excess parts in a timely manner. Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory. Administrative: Accurately completes and timely returns audit forms, email replies, timesheets and expense reports.   Attends and participates in regularly scheduled team meetings. Accounts for all activities correctly using Field Point time reporting utility.   What we’re looking for: Minimum seven (7) years specific experience working with OEM data center hardware Successful Prior Field experience Solid technical aptitude Understanding of different OEM equipment with the ability to grasp new products/concepts Ability to work long and/or unusual hours while maintaining effectiveness (manage being on call 24/7) Demonstrated experience providing Customer Service (may be internal to organization) and ability to put the Customer Needs first Proven ability to work independently, while exhibiting leadership and collaboration, when working with others CompTIA A+ and Server + preferred Must possess a valid driver’s license and an appropriate driving record based on the position travel requirements. Must be able to assume an on-call status position and respond based on service level agreements within assigned territory. Must be able to maintain regular working hours assigned, if site specific assignment.  Must be able to lift 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. Again, this is an extremely active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screenings.   Bonus Points:  Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred   Education: High School Degree required   Travel: Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car).  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Operations

Field Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. An FSE must be available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area. They also must have a thorough and broad knowledge of system configuration and equipment compatibility requirements and limitations across various OEM product lines. The FSE has the skillset to review machine logs internal to the device.  As an FSE, you must be willing to participate in After Hours Support Team (if assigned) - providing first response to incoming customer service requests after normal business hours – or hours as assigned per customer contract. The customer support center may field and coordinate calls during scheduled and unscheduled hours.    What you’ll be doing: Provides onsite technical customer support: Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction.   Must be able to be scheduled for work on shifts occurring at any time of day. Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips Performs service in a cost effective manner. Displays professional attitude and courtesy while on site.   Maintains effective communication with customer and our customer support center during repair process and any projected delay. Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair. Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems. Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes. Follows customer specific repair procedures. Assesses current and future customer needs based on usage of the system. Inventory / Parts Management: Determines needed parts and quantities based on contracts in service area. Returns bad or excess parts in a timely manner. Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory. Administrative: Accurately completes and timely returns audit forms, email replies, timesheets and expense reports.   Attends and participates in regularly scheduled team meetings. Accounts for all activities correctly using Field Point time reporting utility.   What we’re looking for: Minimum seven (7) years specific experience working with OEM data center hardware Successful Prior Field experience Solid technical aptitude Understanding of different OEM equipment with the ability to grasp new products/concepts Ability to work long and/or unusual hours while maintaining effectiveness (manage being on call 24/7) Demonstrated experience providing Customer Service (may be internal to organization) and ability to put the Customer Needs first Proven ability to work independently, while exhibiting leadership and collaboration, when working with others CompTIA A+ and Server + preferred Must possess a valid driver’s license and an appropriate driving record based on the position travel requirements. Must be able to assume an on-call status position and respond based on service level agreements within assigned territory. Must be able to maintain regular working hours assigned, if site specific assignment.  Must be able to lift 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. Again, this is an extremely active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screenings.   Bonus Points:  Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred   Education: High School Degree required   Travel: Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car).  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Operations