Branch Customer Service Representative Salary in USA

An insurance company is offering an immediate position for a Customer Service Representative. You will answer phones, take messages, give quotes, work on computes, run errands, and perform other office duties. Work hours are Monday through Friday from 9 a.m. to 5:30 p.m.Job RequirementsQualified candidates must have excellent customer service experience, must have excellent communication skills with an articulate phone voice, must be computer literate, must have a friendly and positive attitude, and must be team player. Any candidate that does not have P&C License at the present time will need to get one in the future. Only candidates that can pass a background and drug screen will be considered. There is also an opening in the Elyria/Lorain office.For an immediate interview, please call 216-706-7347 or submit your resume to .

Kaizen Collision CenterContact No.: 623.258.0577UPDATED JOB OPENING! (URGENT)Position: Customer Service RepresentativeJob openings are available at the following branch locations of Kaizen Collision Center across various states.Arizona branch locations:•1900 North Moonrise Drive, Camp Verde, AZ 86322Colorado branch location:•5855 W 56th Ave., Arvada, CO 80002•535 W 115th Ave., Northglenn, CO 80234Nebraska Branch location:•4103 Leavenworth St., Omaha, NE 68105Position Title: Customer Service RepresentativeDepartment: OperationsReports to: General ManagerPosition Summary:The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Kaizen Collision Center throughout the repair process.Responsibilities:•Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Service Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.•Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.•Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting general manager with expense documentation and conducting Accounts Receivable follow-up.•Additional responsibilities as assigned.Job duties/Job description may be adjusted or added based on the needs of the business or at management discretionRequirements:•Ability to work collaboratively with the team to meet shared objectives.•Effective time management.•Able to multitask and manage competing priorities•Communicate effectively with teammates, customers, and business partners.•Proficient with computers.•Excellent customer service skills.•Valid drivers' license required.•Eligible to work in the United States.•Willing and able to pass a thorough background check.Preferred Qualifications:•Bilingual (Spanish).•Knowledge of the Collision Industry.For Quick Applications, apply through any of the following :•Kaizen Career Portal: Job Opportunities (paycomonline.net) -recommended•Or Direct Email to: (Director of Talent Acquisitions)•contact #623.258.0577•Or Apply in person @ the Company job siteJob Type: Full-timeSalary: From $20.00 to $22.00 per hour for Northglenn, CO.$17.00 per hour for Camp Verde, AZ$17.00 - $23.00 per hour for Arvada,CO & Omaha, NESalary depends on experience.Benefits:•401(k)•401(k) matching•Dental Insurance•Health insurance•Paid time off•Vision insuranceExperience level: 1 yearShift: Day shiftWeekly day range: Monday to FridayWork setting: In-personAbility to commute/relocate:: Reliably commute or planning to relocate before starting work (Required)Work Location: In person

Customer Service Representative - OnsitePay Rate: $20.00/hr.Description/Comment: Provides customer services relating to sales, sales promotions, installations, and communications.Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.Develops organization-wide initiatives to proactively inform and educate customers.Develops improvement plans in response to customer surveys.This position requires knowledge that is acquired through experience, specialized education, or training.The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.The job requires a basic understanding of work routines and procedures in own discipline.The technical procedures for this level are well defined.The job works within well-defined procedures that may involve a variety of work routines.This job typically requires a minimum of 2 or more years experience.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Customer Service Representative III The Student Life and Success Office includes the departments of Career Services, Counseling and Health Centers, Diversity, Equity, and Inclusion, Housing, Residence Life, Student Conduct, Student Involvement and Orientation, and the Dean of Students. The Customer Service Representative III position will be responsible for a wide range of administrative and customer service-oriented tasks supporting the Student Life and Success Office. The employee will also support the Athletics department with several administrative tasks. Specific job duties include: coordinating campus ID card process and systems, including Transact Photo Upload, ID Center, and Instant ID systems, for students, faculty, and staff;assisting with housing and student meal plan management;answering housing-related questions from students and parents;collecting fines, deposits, and fees;office duties including organizing and maintaining files, distributing mail, greeting visitors, maintaining and ordering office supplies and office equipment and overall day-to-day administrative operations;assisting with hiring, training, and supervising work study students;coordinating of divisional programs and special events; scheduling appointments and determining student needs and urgency;preparing financial reports including reconciliation and payment of invoices;managing transportation arrangements and tracking certified driver information; other duties as assigned. The employee should possess:excellent customer service orientation and interpersonal skills;advanced computer skills and database management;the ability to interpret and communicate departmental policies and procedures;extensive telephone contact with students, parents, and community partners;a high level of multi-tasking in order to successfully manage several different areas of work simultaneously. It is essential that the employee has the ability to work both independently and collaboratively and maintain a high level of confidentiality, organization and professionalism.Due to the position being student facing, remote work is limited to one day per week during the academic year and two days per week during the summer months, per supervisor approval. Evening and weekend work hours may be necessary for special events and programs. Job SummaryServes as contact for internal and external customers and responds to complex inquiries and needs. Coordinates with others, resolves complex issues, and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs special projects.Essential Functions The Customer Service Representative III must be proficient in using a computer and keyboard and video communication technology (Zoom, Teams, etc.). Work is frequently conducted by email, telephone, in person, or using video communication technology. The ability to communicate in a clear, concise and professional manner is essential. The Customer Service Representative III must have excellent multi-tasking skills as the position acts as a central location or hub to service nearly all student needs at Pitt Greensburg. Physical Effort The position is primarily sedentary, however, some walking on campus to attend meetings and/or events is required. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category: Full-time regular Job Classification: Staff.Customer Service Representative III Job Family: Administrative Support Job Sub Family: Customer Service Campus: Greensburg Minimum Education Level Required: Associate's Degree Minimum Years of Experience Required: 5 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m. Work Arrangement: Monday - Friday 8:30 a.m. - 5:00 p.m. Hiring Range: Salary not to exceed $19.07/hour Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume Optional Documents: Cover Letter PI238826174

Basic Qualifications Education/Training: A high school diploma or equivalent. Skill(s): Proficient reading, writing, grammar, and mathematics skills; moderate typing skills; moderate computer skills; proficient interpersonal relations and communication skills; a comprehensive knowledge of all Bank forms and documents used in opening new accounts; a working knowledge of Bank consumer products and services, along with the operating policies and procedures that impact these products; visual and auditory skills. Experience: A minimum of two (2) years of experience in banking or two (2) years of experience in a customer service role that involves assessing and meeting the needs of customers and/or solving customer problems is required. In addition to the experience requirements, promotion from a CSR I to a CSR II is contingent upon the incumbents ability to effectively perform multiple tasks, duties, and jobs. General Responsibilities Responsible for performing a variety of duties to support the customer service function of a branch office; supporting the Bank Secrecy Act; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; providing guidance and on-the-job training to Customer Service Representative I(s); assisting the immediate supervisor with administrative tasks to support department operations. Essential Duties 1. Performs a variety of duties to support the customer service function of a branch office of which the following are illustrative: a. Delivers an exceptional customer experience while adhering to work guidelines, policies, and regulations. b. Assist customers in the successful resolution of questions or concerns they may have regarding their account(s). c. Open and service deposit accounts for customers or prospective customers, including savings, checking, certificates of deposit (CD), money markets, and IRA. Also, close accounts as necessary. d. Assist customers with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries. e. Maintains a thorough knowledge of the features and benefits of all retail banking products and services. f. Develops new and expands existing customer relationships by identifying current and potential customer needs and by cross-selling Bank products; refers customers to appropriate team member when necessary. g. Promotes and utilizes CRM for ongoing sales and service maintenance and lead opportunities. h. Back up and support Tellers and other branch staff. i. Assists in the achievement of branch sales goals. j. Participates in and promotes a teamwork atmosphere in the branch. k. Provides guidance and on-the-job training to Customer Service Representative I(s). l. Assists the immediate supervisor with administrative tasks to support department operations. m. May meet with customers regarding loan applications; follows-up with necessary documentation for determining acceptance of the application. n. Performs other duties as assigned. 2. Performs various duties to support the Bank Secrecy Act as follows: a. Monitors suspicious activity and reports such activity to the Bank Secrecy Operations Officer via the Notice of Suspicious Activity form on the JSSB Intranet site. b. Completes CTRs for cash transactions that exceed as appropriate. c. Identifies customer by observance of acceptable ID. d. Completes all CIP required documentation. e. Checks OFAC on new customers and non-customers cashing checks. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel. 7. Responds to inquiries relating to his/her area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy. Ancillary Duties 1. May serve as a Teller, when required, and within technical abilities. 2. May assist Branch Manager or other lender with documenting loan packets for loan review. 3. May open/close office, always following established security procedures. 4. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Assigned branch location May assist at other locations as assigned. Equipment/Machines 1. Telephone 2. PC/Computer keyboard 3. Printer/Copier/Scanner/Fax 4. Calculator 5. Teller Scanner 6. Coin machine(s) 7. Currency verifier 8. Combination lock 9. ATM

Job ID: 495714The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.Position Overview Under the direction of the Customer Service Manager, the Customer Service Representative (CSR) will take incoming calls, receive orders, schedule daily deliveries and escalate issues as they arise. Customer Service Representative (CSR) must have extensive knowledge of the service area, preferably in the Transportation and Construction Industry.Key Responsibilities (Essential Duties and Functions) The duties and responsibilities include but are not limited to the following: Intake and verify orders via centralized call center with call volumes up to 450 per day. Process credit card charges, quote COD orders. Perform other duties as assigned, e.g., data entry for key performance indicators, assist in verifying payroll for concrete plants. Maintain a pleasant and accommodating demeanor over the phone and always demonstrate a positive and professional attitude with customers, drivers, forepersons, sales, etc. Aggressively seek timely solutions to developing problems while fostering lasting business relationships with our customers. Develop a positive rapport with Ready Mix drivers, team members, and the customer. Schedule, dispatch and control an appropriate level of drivers required to satisfy customer demand while maintaining safety & efficiency goals established by the company. Must be able to navigate various GPS systems. Needs to be familiar with our local delivery areas and must be able to assist drivers in finding jobsites. Must be able to determine travel time to jobs and best plant locations to service the job. Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays. Record accurate delivery and product information on orders, negotiate delivery times with customers. Attention to detail is imperative to accurately record delivery & product information into Command Dispatch Systems with the ability to negotiate delivery times with customers. Must be able to perform in high call volume situations while multitasking with plants, team members in the office while sitting for long periods of time. Other Requirements Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Report to the assigned job site ready to begin work at the designated start time. Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures. Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies. Willingness to work in a team environment and assist co-workers or supervisors with other duties as required. Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education and Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.Language Skills Ability to read and interpret documents such as safety rules, DOT regulations, and procedure manuals. Ability to comprehend simple instructions, short correspondence and memos. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of the organization.Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills Proficient with Windows, Excel, Word, and PowerPoint. Ideally, the candidate will have exceptional typing and dictation skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit for long periods, use a computer, phone frequently, and talk or hear. The employee must occasionally lift and/or move more than 25 pounds.Continuous Frequently Occasionally Not Applicable Bend X Kneel X Squat X Climb X Stand X Walk X Sit X Reach X Drive X Fine motor X Repetitive Motion X Right X Left X This position requires an employee to lift:Continuous Frequently Occasionally Not Applicable 0 - 10 lbs. X 10 - 25 lbs. X 25 - 50 lbs. X 50 - 100 lbs. XWork Environment While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. The employee is occasionally exposed to vibration.The noise level in the work environment is occasionally very loud and may require protective equipment.Continuous Frequently Occasionally Not Applicable Hot Weather X Cold Weather X Wet Weather X Exposed to Noise X Exposed to High Heat X Moving Equipment X Working with Others X The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! The Shelly Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 5, 2024 Nearest Major Market: Toledo Job Segment: Data Entry, Outside Sales, Construction, Administrative, Sales, Engineering

Job ID: 495465Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials. SummaryThis position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to customer inquiries or issues.Essential Duties and Responsibilities Enter customer orders received by email and phone into ERP system Answer high volume of incoming calls and emails in a timely manner Assist customer with product questions, ordering, order tracking, pick-ups, complaints, and problems Communicate effectively with customers related to order status and coordinate with production regarding backordered items Communicate with sales, finance and operation teams to ensure orders are fulfilled Develop and maintain product knowledge to support customer needs and provide solutions Utilize the use of SalesForce to manage customer issues Verify product load and quantities match purchase order Review and retrieve documentation for credit department as needed Issue credits for pallet returns when applicable Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records Execute Daily and Business fundamentals Willing and able to cross-train on other aspects of the customer service process Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Requirements/Education and Experience High school diploma or GED, or equivalent combination of education, training, and experience Ability to multi-task, answer phones and enter orders Ability to read and comprehend simple instructions Detail oriented, good organizational and problem-solving skills Manufacturing/industrial environment experience preferred Lawson/H5 and Salesforce experience preferred Physical Environment While performing the duties of this job the employee will be required to frequently site and stand for extended periods of time Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard Must wear company provided personal protective equipment - earplugs, hard hat, safety boots/shoes, and protective glasses Candidates must provide their own safety boots/shoes upon hire and will be eligible to participate in Safety Boots/Shoe Reimbursement Program after 30 days of employment Compensation Pay is $18 - $20/hr. based on experience What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 2, 2024 Nearest Major Market: Fontana Nearest Secondary Market: Los Angeles Job Segment: Outside Sales, ERP, Temporary, Sales, Technology, Contract

Join our Osprey Team at Helen of Troy as our Customer Service Representative, Osprey (100% Onsite), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day!Look around your home, and you'll find us everywhere: In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!Work Location: Cortez, CO - 100% OnsiteWhat you will be doing:The Customer Service Representative is responsible for providing quality consumer support and service by accurately and efficiently handling incoming telephone calls regarding our products. Calls may include but are not limited to general inquiries, product troubleshooting, sales orders, availability, warranty replacements and product specifications. The representative will seek to understand consumer needs and expectations and will address them with integrity, and compassion while protecting brand and company image and reputation.Answers phone, e-mail, and inquiries to ensure consumer satisfaction by a variety of methods within the established guidelines.Implements Osprey's AMG policies with the end user.Processes claims and returns for consumers.Provides product feature and benefit information to the consumer.Assists with the development of standard operating procedures and references them as needed to complete quality, efficient, and accurate work.Masters the software programs used by the Customer Service TeamIs a product expert and knows Legacy, current and upcoming product and their feature differences.Communicates with consistency and clarity with internal and external customers.Skills needed to be successful in this role:Experience with Bluetooth, App, and Wi-Fi connectivity devicesExcellent interpersonal skillsAbility to understand and follow oral and written instructionsMinimum Requirements:High School Graduate or equivalent1+ years customer service experienceAuthorized to work in the United StatesPreferred Qualifications:Call center experienceIn Colorado, the standard base pay range for this role is $15.65 - $23.48 hourly. This base pay range is specific to Colorado and may not apply to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.Wondering if you should apply? Helen of Troy encourages people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.#LI-RS1#LI-OnsiteFor more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter . Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis. We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Job ID: 495714The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety. Position Overview Under the direction of the Customer Service Manager, the Customer Service Representative (CSR) will take incoming calls, receive orders, schedule daily deliveries and escalate issues as they arise. Customer Service Representative (CSR) must have extensive knowledge of the service area, preferably in the Transportation and Construction Industry.Key Responsibilities (Essential Duties and Functions) The duties and responsibilities include but are not limited to the following: Intake and verify orders via centralized call center with call volumes up to 450 per day. Process credit card charges, quote COD orders. Perform other duties as assigned, e.g., data entry for key performance indicators, assist in verifying payroll for concrete plants. Maintain a pleasant and accommodating demeanor over the phone and always demonstrate a positive and professional attitude with customers, drivers, forepersons, sales, etc. Aggressively seek timely solutions to developing problems while fostering lasting business relationships with our customers. Develop a positive rapport with Ready Mix drivers, team members, and the customer. Schedule, dispatch and control an appropriate level of drivers required to satisfy customer demand while maintaining safety & efficiency goals established by the company. Must be able to navigate various GPS systems. Needs to be familiar with our local delivery areas and must be able to assist drivers in finding jobsites. Must be able to determine travel time to jobs and best plant locations to service the job. Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays. Record accurate delivery and product information on orders, negotiate delivery times with customers. Attention to detail is imperative to a ccurately record delivery & product information into Command Dispatch Systems with the ability to negotiate delivery times with customers. Must be able to perform in high call volume situations while multitasking with plants, team members in the office while sitting for long periods of time. Other Requirements Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Report to the assigned job site ready to begin work at the designated start time. Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures. Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies. Willingness to work in a team environment and assist co-workers or supervisors with other duties as required. Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education and Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.Language Skills Ability to read and interpret documents such as safety rules, DOT regulations, and procedure manuals. Ability to comprehend simple instructions, short correspondence and memos. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of the organization.Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills Proficient with Windows, Excel, Word, and PowerPoint. Ideally, the candidate will have exceptional typing and dictation skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit for long periods, use a computer, phone frequently, and talk or hear.The employee must occasionally lift and/or move more than 25 pounds.Continuous Frequently Occasionally Not Applicable Bend X Kneel X Squat X Climb X Stand X Walk X Sit X Reach X Drive X Fine motor X Repetitive Motion X Right X Left X This position requires an employee to lift:Continuous Frequently Occasionally Not Applicable 0 - 10 lbs. X 10 - 25 lbs. X 25 - 50 lbs. X 50 - 100 lbs. XWork Environment While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. The employee is occasionally exposed to vibration.The noise level in the work environment is occasionally very loud and may require protective equipment.Continuous Frequently Occasionally Not Applicable Hot Weather X Cold Weather X Wet Weather X Exposed to Noise X Exposed to High Heat X Moving Equipment X Working with Others X The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!The Shelly Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .

04 - 164641 kdA business service company is seeking Customer Service Representatives to assist the company recruit individuals, by reading from a script that is provided. Additionally, you may be verifying employment for the company. Work hours are Monday through Friday from 9 a.m. to 5 p.m.; however, you will be on-call for some Saturdays.Qualified candidates must have:Strong customer service and telephone skills and must be reliable.Only candidates that can pass a background check and drug screen will be considered.For an immediate interview, please call 330-225-1715 or submit your resume to