Customer Service Salary in USA

We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.Customer Service- Greeter serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.ResponsibilitiesGreets all potential clients with a friendly and professional demeanor Engages in conversation with potential clients to share information about Jackson Hewitt's services, products and promotions Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts Assists with scheduling tax preparation appointments Monitors client flow at the location and keeps clients engaged during periods of wait time Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients RequirementsHigh School Diploma/ GED, or equivalent related business experience Good interpersonal and communication skills

We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.Customer Service- Greeter serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.Responsibilities Greets all potential clients with a friendly and professional demeanor Engages in conversation with potential clients to share information about Jackson Hewitt's services, products and promotions Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts Assists with scheduling tax preparation appointments Monitors client flow at the location and keeps clients engaged during periods of wait time Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients Requirements High School Diploma/ GED, or equivalent related business experience Good interpersonal and communication skills

* Administration:o Receive and screen phone calls and direct to the appropriate persono Handle and prioritize all outgoing or incoming correspondence (emails, letters, packages, etc.)o Design and maintain a filing systemo Handle confidential documents ensuring they remain secureo Monitor office supplieso Provide general support to visitors* Customer Serviceo Prepare quotationso Process purchase orderso Create packing list and invoiceso Manage international shipmentso Manage and address all customer inquiries in a timely mannero Build sustainable relationships and trust with customers accounts through open and interactive communicationo Handle customer complaints, provide solutions and alternatives and follow-upo Maintain a positive, empathetic and professional attitude toward customers at all times.o Analyze trends on past purchases and provide suggestions to Management how improve Sales.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.* 5 plus years experience in office management and customer service* Professional demeanor and attitude* Trustworthy, able to respect confidentiality* Capable of multitasking; strong time management skills* Well-organized, detail-oriented and flexible * Excellent organizational, verbal and written communication skills* Proficiency with MS Office Suites mandatory* Proficiency with CRM software familiarity preferred, but not required* Bachelor's degree preferred

Come join one of Florida's fastest growing financial services companies.If you are motivated, hard-working and looking for a meaningful, long-term career, Amscot may have an opportunity for you. We look for individuals with retail, hospitality and/or customer service experience. If you possess a high school diploma or GED, basic math skills, and enjoy working with customers, Amscot could be the right match for you. If you are bilingual, we love that! Amscot promotes from within whenever possible, so there are numerous opportunities for growth, career development and leadership potential. Don't wait - Apply NOW!Benefits of AmscotAt Amscot, our associates earn significantly more than their counterparts at banks and credit unions. Competitive benefits packages, paid vacations and a 401K are just a few of the ways we work to improve the quality of life for our associates and their families. Rapid Career Advancement Health, Dental & Vision Insurance Company Paid Life Insurance Company Paid Short Term Disability Insurance Company Paid Long Term Disability Insurance Paid Holidays and Vacations 401(k) Matching Comprehensive Paid Training & MoreAmscot is an equal opportunity employer.recblid vd4esbh9s12ekuelxo474gu44po8hv

You Will:Serve as the primary point of contact for our customers, you'll provide exceptional service, managing inquiries, quotations, orders, and after-sales support. Your dedication to customer care and satisfaction will set us apart from the competition.Collaboration and Communication: Work closely with multiple internal departments such as sales, accounting, production, logistics, and quality control. Your excellent interpersonal skills will ensure smooth cross-functional communication, enabling us to deliver outstanding results.Continuous Improvement: Embrace the challenge of optimizing processes and operations. Your proactive mindset will drive innovation and efficiency, positioning us as leaders in our industry.Face of the Company: Become the ambassador of our brand and handle international customer escalations with finesse. Your ability to resolve complaints and address issues will reinforce our reputation for exceptional service.Nurturing Relationships: Cultivate and strengthen customer relationships, paving the way for future growth. Identify opportunities for up selling and cross-selling, collaborating closely with our sales team.Reporting and Analysis: Prepare insightful international sales reports on a weekly and monthly basis. Your attention to detail and analytical skills will contribute to our strategic decision-making.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Qualifications Desired: * Education: Bachelor's degree in business administration,business, marketing, or a a technical / engineering field. * Experience: Seeking 2-5 years of professional experience in a Customer Facing role. Customer Service, Customer Support, Order fulfillment experience required. Technical: Industrial, Manufacturing, Engineering, Med Device - experience preferred * Ability to juggle a lot of tasks and manage a lot at once.

Customer ServiceWe are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies-Take the extra mile to engage customersQualifications- Proven customer support experience or experience as a Client Service Representative- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively

We are looking for a Full Time Customer Service Representative interested in joining our Local Insurance Agency in Livingston County, MI. Bring your positive attitude and detail oriented drive and we will help create a fun and challenging opportunity you will enjoy. Must like helping others, capable of providing excellent customer service, be well organized, and thrive in a team environment.We are happy to say many of our staff have been with us for more than ten years and we are looking for someone who is looking to stay with us long term and grow with us too!Prior insurance experience is a plus, but not required.We Offer:Quality company settingSupportive coworkers and team environmentExcellent industry reputationProfessional, but fun office atmosphereCompetitive pay and raisesHealth insurance after 90 daysPaid time off after 90 daysDaily hour lunch breakOpportunity to grow and advance within the AgencyQualificationsCustomer service experiencePositive attitude & self-motivated professionalExcellent communication, organization, and computer skillsProperty & Casualty Insurance license preferred, but not requiredAbility to learn quickly and think creativelyJob Type:Full-Time Monday through FridayBenefits:Health InsuranceDental InsuranceVision InsurancePaid Time Off / VacationPaid Holidays

Ultimate Staffing is looking for a customer service and Data Entry person to join our team. This person would be able to work overtime as needed starting at 7:00 am and working to 5:30. You would be answering customer calls entering in the order and providing answer to any questions they have about the product.What's in it for you? 19/hr. plus time and half for overtimeOn site Monday- FridayAffordable medical, dental and vision optionsPaid weekly on FridayDirect DepositWhat will you be doing?Enter data into databases accuratelyVerify accuracy of dataFile documents after entering dataAnswer incoming callsQualifications Experience as a Data Entry Clerk or similar roleStrong knowledge of Microsoft Office, and ExcelAbility to type accurately and efficientlyFamiliarity with databasesPrevious experience in answering phonesPlease apply directly or email Amy at with any questions.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

**Requisition** : 78131 **PSEG Company:** PSEG Long Island **Salary Range** : $ 21.03 - $ 26.77 **Incentive** : Not applicable **Work Location Category** : Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. **Union Local** IBEW 1049 **_Summary_** This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy. PSEG is a diversified energy company headquartered in Newark, N.J. Established in 1903. The company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service – serving 2.2 million electric customers and 1.8 million gas customers. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers. PSEG also owns and operates a diverse fleet of power plants with approximately 10,600 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States. PSEG is a Fortune 500 company included in the S&P 500 Index and is a decade-long member of the Dow Jones North America Sustainability Index. PSEG has approximately 13,000 employees, who are carrying forward a proud tradition of dedicated service that has continued over more than 100 years. Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls in a fast paced, high volume Call Center. Positively interact with customers concerning accounts for processing: new service, explain bills, take payments/meter readings, payment agreements, etc with the highest degree of courtesy and professionalism focusing on first call resolution. Ability to multi-task by using web-based computer tools to analyze customer’s accounts, bills, payments and billing corrections relative to accounts and explain to customers often offering various solutions. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Must work within prescribed telephone and customer satisfaction goals. Must accept feedback and change behavior from quality assessments. Instruct other similar or lower grade employees in the proper performance of the Customer Representative job duties and conduct workflow. **Years of Experience** Data Needed **Job Qualifications** Required High School Diploma or GED • Strong Customer Service Communication Skills • Self-Starter with the ability to handle customer contacts in a pleasant and courteous manner. • Proficient in typing and grammar • Accurate data entry skills and ability to conduct simple math calculations • Computer literacy/proficiency in a Windows Operation System • Must pass computerized customer service entrance exam • Must be available to work additional hours as needed especially during storm conditions. • Candidate must foster an inclusive work environment and respect all aspects of diversity. Successful candidate must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices. Desired • One year of call center, other direct telephone contact or in-person customer contact experience • Associates Degree • Fluent speaking and writing in Spanish • Proficient in MS Office Suite **Education** High School **Licenses or Certifications** None Noted **Training and Courses** Company Typing Test - Knowledge of Typing - 20 wpm. PC Simulation. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. **ADDITIONAL EEO/AA INFORMATION** _(Click link below)_ Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Pay Transparency Nondiscrimination Provision Diversity at PSEG: Equal Opportunity Employer PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. Need to request an accommodation? If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Customer Service Specialist Merrick, NY, US, 11566 **Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.** **At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.** **Purpose** Customer Service Specialist will be responsible for providing prompt, accurate, professional in-person, electronic and telephone service to internal and external customers. Performs the full range of Customer Service Representative (CSR) duties to include handling complex customer situations. Assists with special projects, training and coaching as needed. Performs other duties as assigned. **Accountabilities** + Review applications, collecting deposits, process credits/misc. charges, coding accounts and tracking new services. + Assist in the walk-in site as needed. + Assist with more difficult customer issues. + Provide assistance to field personnel and field managers as well as other departments as needed. + Maintain accurate customer records. + Schedule and follow up on payment arrangements for delinquent accounts. + Co-ordinate disconnections for nonpayment and schedule re-connects. + Demonstrate ability to effectively communicate with customers in a fast-paced environment while developing positive customer relations, anticipating, identifying and responding to customer needs effectively required. + Excellent written and verbal communication skills required. + Ability to set priorities, plan and coordinate work activities to accomplish work objectives. + Ensure all working practices are compliant with Liberty Utilities’ policies, procedures, and NY PSC regulatory rules **Education and Experience** + Work requires a high school diploma or equivalent. Associate degree preferred. + Proficiency in using computer systems and accounting or billing software is required. + Requires a minimum of (3) three years Call Center or Customer Service experience. + Experience with electronic data storage processes is required. + Valid driver’s license is required. HOURLY RATE: $30.61 **Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.** **For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.** **Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.** **With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.** **What we offer** Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.