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Customer Service Salary in Sacramento, CA

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Field Service Technician - Solar
Schneider Electric USA, Inc, Sacramento
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 13 5 ,000 + employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment .https://youtu.be/4EtpkB0cuXE Great people make Schneider Electric a great company. This position is for California Schneider Electric Solar Inverters USA, Inc. is a world leader in advanced power electronics, headquartered near Vancouver, Canada. We are a fast-paced, dynamic cross-functional team-based company. Schneider makes a positive difference in the lives of people around the world by combining proven technology with unparalleled market understanding to bring our customers products that enable the delivery of electricity anytime, anywhere.The Solar field technician will work with service managers to troubleshoot and repair PV inverters, commission new equipment, and increase customer satisfaction through quality service and professional behavior. We are seeking hard working, motivated, and well-organized individuals with a focus on continuous improvement to exceed expectations.Main Responsibilities: Commission, troubleshoot, repair, and analyze Schneider Electric solar (PV) inverters. Document and report site visits and service calls. Follow site safety procedures and perform work in a safety conscious manner. Develop a detailed knowledge of Power Electronics products. Perform electrical preventative and corrective maintenance on solar inverters. Continue to train on current and new products Retain and apply technical knowledge gained from in-depth training Keep PPE up to date. Keep up to date inventory of parts in region (on trucks/Storage). Perform site audits as necessary. High level of electrical aptitude with troubleshooting ability High level of mechanical aptitude with troubleshooting ability Electrical Engineer or Electrical Technician with 1+ years of experience in power electronics, preferable Solar Inverters, Renewable energy equipment Previous utility-scale solar/wind experience preferred but not required. Experience installing, maintaining, and troubleshooting PV systems preferred. Solar Power Plant experience preferred Able to collaborate with different offices in a virtual team Customer focus, mastering of customer issues identification and solving Up to 80% Travel required, wiht overnights Education:Two Year Associates or Four-year degree in electrical/electronics (Prefered)The U.S. compensation range for this full-time position, which includes base pay and short-term incentive, is $65,000-$100,000 for candidates located within the U.S. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.Let us learn about you! Apply today.Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 13 5 ,000 + employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment .https://youtu.be/4EtpkB0cuXE Great people make Schneider Electric a great company. This position is for California Schneider Electric Solar Inverters USA, Inc. is a world leader in advanced power electronics, headquartered near Vancouver, Canada. We are a fast-paced, dynamic cross-functional team-based company. Schneider makes a positive difference in the lives of people around the world by combining proven technology with unparalleled market understanding to bring our customers products that enable the delivery of electricity anytime, anywhere.The Solar field technician will work with service managers to troubleshoot and repair PV inverters, commission new equipment, and increase customer satisfaction through quality service and professional behavior. We are seeking hard working, motivated, and well-organized individuals with a focus on continuous improvement to exceed expectations.Main Responsibilities: Commission, troubleshoot, repair, and analyze Schneider Electric solar (PV) inverters. Document and report site visits and service calls. Follow site safety procedures and perform work in a safety conscious manner. Develop a detailed knowledge of Power Electronics products. Perform electrical preventative and corrective maintenance on solar inverters. Continue to train on current and new products Retain and apply technical knowledge gained from in-depth training Keep PPE up to date. Keep up to date inventory of parts in region (on trucks/Storage). Perform site audits as necessary.
Customer Care and Technical Support, L1
Stride, Inc., Sacramento
Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Utility Lead Customer Service Representative
River City Bank, Sacramento
River City BankSacramento, CADescription:The Utility Lead CSR provides coverage for Customer Service Representatives to assist offices throughout the Bank's branch network with daily service activities. You will ensure that Bank customers are provided with professional service and accurate transaction processing. Performs all Customer Service Representative functions including transaction processing and new account opening. May provide job training to CSR staff as needed while working in various locations.Requirements:Previous bank teller and operations experience; some supervisory and leadership experience preferred.Excellent customer service skills, communication, interpersonal and problem solving skills.Ability to work varied days/hours as business dictates.Certificates/Licenses Required: Valid California Driver's License and proof of insurance.Additional Comments:River City Bank is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. Individuals seeking employment at River City Bank are considered without regards to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, protected veteran/military status or any other consideration made unlawful by federal, state or local laws. Note: River City Bank does not sponsor applicants for work visas.For CA residents please read the Notice at Collection - California before applying.PI239067829
Cashier - Service Associate PT
Thrifty Payless Inc., Sacramento
Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.Why you will THRIVE here:You love to help people.You enjoy jumping in and helping.You are a natural leader.You consistently exceed expectations.You are excited to provide top-notch customer service.You remember people and they remember you.You easily turn customer complaints into compliments.Day-in-the-Life of a Service Associate: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints. Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register. Maintain the cleanliness and organization of the store. Stock store shelves and endcaps with merchandise. Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable. Assist with the operation of the One-hour Photo department, if applicable. Build and maintain displays of merchandise and complete new plan-o-grams. Complete inventory counts and order merchandise based on the results. Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over. Assist with price markdowns and changes for merchandise on the shelves. Qualifications:Must be at least 16 years old.What's in it for you?In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential. We support personal growth and celebrate achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.Apply to become a Rite Aid Service Associate and thrive with us today!JR032320The typical starting pay range for this position is between $16 - $24.15 per hour, although wages can vary based on experience and geography.
Customer Service Officer
Ultimate Staffing, Sacramento
The Customer Service Officer helps to manage the daily activities of the branch operationsdepartment. Responsible for providing an exemplary customer service experience, the CustomerService Officer assists with new accounts, problem resolution, and account servicing. They areresponsible for managing teller cash drawer. In the absence of the Branch Manager, the CustomerService Officer will fill in and complete their daily duties. The Customer Service Officer will alsofollow Bank policies and proceduresDesired Skills and ExperienceThe Customer Service Officer helps to manage the daily activities of the branch operationsdepartment. Responsible for providing an exemplary customer service experience, the CustomerService Officer assists with new accounts, problem resolution, and account servicing. They areresponsible for managing teller cash drawer. In the absence of the Branch Manager, the CustomerService Officer will fill in and complete their daily duties. The Customer Service Officer will alsofollow Bank policies and proceduresAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Bilingual Customer Service Representative
Amerit Consulting, Sacramento
OVERVIEW:Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human Services agencies, seeks an accomplished Bilingual Customer Service Representative for a fully remote role.*** JOB TITLE: Bilingual Customer Service Representative*** LOCATION: Remote / Work From Home*** DURATION: 6 Months + Temp-to-Hire*** PAY RATE: $17/hr on W2 basesRESPONSIBILITIES:Respond promptly to customer inquiries.Acknowledging and resolving customer complaints.Communicating with customers through various channels. Communicate and coordinate with colleagues as necessary.Ensure customer satisfaction and provide professional customer support. Provide feedback on the efficiency of the Customer service process.Maintain a positive, empathetic, and professional attitude toward customers.QUALIFICATIONS:Education: At least an HS diploma / GED.Bilingual: English & one of the following - Spanish, Armenian, Cambodian, Cantonese, Japanese, Korean, Mandarin, Russian, Tagalog, Thai, Laotian, VietnameseMust reside within 30 miles of Rancho CordovaDesired: Previous Call Center / Customer service experience.Recruiter Name: Akash DevganTitle: Professional RecruiterCompany Overview:Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Customer Services Area Supervisor West Region
Malvern Panalytical, Sacramento
Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your service skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic customer support team.This is a leadership role to assist the regional service managers in driving all support initiatives throughout the region. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service. Responsible for leading and being part of the regional team with on-site installations / commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the US.Job ResponsibilitiesCoaches and mentors team members to foster growth in knowledge and customer focus.Direct Manager of customer service engineers (8-10) within their region and sphere of influence to manage performance and carry out performance reviews, 1-1 meetings and other formal meetings when appropriate.Manage team to facilitate accurate diagnosis and solution of customer instrument problems.Responsible for meeting customer expectations for Malvern Panalytical Instruments' service.Works closely with commercial sales and after sales teams to drive and cultivate opportunities to promote Malvern Panalytical products and services.Performs back-up duties in place of the regional service manager when the need exists; will represent the region in various committee's and meetings when necessary.Follows and promotes Malvern Panalytical's/Customers' laboratory and safety practices. Guides direct team members to stay current on all safety and training requirements.Manages direct administrative management for direct team and assists regional manager within region for tasks such as the following: track and manage team's company owned assets; tracking spare parts stock/kits within region, monitors and signs off on regional expense reports and submitted work orders.Assist Regional Managers in optimizing resources within region to balance with customer demand fluctuation and centralized dispatch requests.Identifies training requirements for the team as and when required; assists regional team in monitoring cross training activities to support proper documentation and utilization of newly trained skillset(s).Is key part of future recruitment for the team; personal mentor, coach and guide for all new hires to make their entry into organization and part of new team welcomeDrives team to adhere to proper procedures / protocols within the systems we use to drive our business; takes part in audits to reinforce.Works with Service Managers and director to control / monitor all team activities to achieve budgets.Manages Escalations in the region ensuring the customer is kept up to date with the latest informationReports Quality and H&S issues ensuring guidelines are followed and be part of the process for instigating and implementing changes.Monitoring and helping to grow customer satisfaction using standard KPI's.Drives the region to achieve grow targets for systems and After Market opportunities.Work with installation manager to insure all equipment installations are in proper alignment with expected close dates and all required pre-installation prerequisites.Represent the Regional Service Team as the driver for certain key KPIs or program initiatives.When you join? Your career will take off with a comprehensive induction program. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.We value entrepreneurship and commitment by offering real career possibilities.You become part of a growing company where you can shape the future of our work processes.We offer a competitive compensation plan. Our benefit offerings include Medical, Dental, Vision, 401(k) with a company match, Life and Disability plans.We also offer Tuition Reimbursement and a Wellness program.Vacation, Sick, Personal and Paid Holidays.We are Malvern Panalytical. We are BIG on Small.
Customer Care Representative (CA)
Beazer Homes, Sacramento
OverviewThis position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship.Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.Primary Duties & ResponsibilitiesReceives calls and review correspondence from homeowners.Schedules appointments with homeowners.Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy.Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules.Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management.Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors.Verifies completion of subcontractor workmanship and communications completion to office staff.Authorizes billing requests after reviewing submitted charges for accuracy.Performs other duties as assigned by Customer Care Executive.Education & ExperienceHigh school graduate or equivalent.Three years customer service with three to five years construction experience.Skills & AbilitiesDetail oriented, with organization, management, follow-up skills.Excellent customer service skills.Excellent written communication and negotiating skills.Technical Knowledge & ExperienceComputer proficiency.Thorough knowledge of construction methods and Company and government standards.Physical RequirementsMay visit construction sites where temperature, weather, and noise may vary.May encounter electrical, dust, poor ventilation, dangerous machinery, moving objects, and toxic conditionsAdditional Responsibilities The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion. Personal Information Collection Notice for Job ApplicantsIn order to process your application, we will ask you to create an account and provide us with certain personal information, including your identification data (e.g. name, date of birth, driver's license number, contact details), education information, and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit Beazer.com/privacy, which includes a link to an additional notice for California residents and which link can also be visited directly at Beazer.com/Californiaprivacy.Equal Opportunity Employer Additional InformationThe California pay range for this position is from $60,000 to $70,000 annually. The exact rate of pay will be based on work location(s),position,and experience level. In no instance will Beazer Homes pay less than the minimum wage.
Supervisor - Customer Service
Holman Enterprises, Sacramento
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Holman has a great opportunity for a Customer Service Supervisor to join our team in Rancho Cordova, CA. Job Functions:Possess a passion for customer satisfactionDevelop and implement customer service standards, policies and proceduresOversee the achievement of annual sales goalsOversee maintenance of customer relationships to ensure prompt response time and adherence to our core valuesDirect the daily operations of the customer service teamPlan, prioritize and delegate work tasks to ensure proper functioning of the departmentCo-ordinate and manage customer service projects and initiativesWork with RSM's to promote continued sales and create strong customer relationships to achieve long & short term goalsCo-ordinate and manage customer service projects and initiativesIdentify and address staff training and coaching needsEnsure the necessary resources and tools are available for quality customer service deliveryDevelop training for current and future customer service representativesIdentify ways to evolve career opportunities for team membersEducation and/or Relevant Experience:Bachelor's degree in a related field or equivalent work experienceAdditional education, certifications, or other distinctions are a plusProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)3-5+ years' sales & customer-facing experienceProven sales track recordExcellent organizational skills and attention to detailStrong supervisory and leadership skills#LI-RW1#LI-HYBRIDAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $67,670.00 - $98,125.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Customer Service Rep - Sacramento, CA
ARS, Sacramento
Company NameBeutler Air Conditioning & Plumbing OverviewBeutler Air Conditioning & Plumbing, a subsidiary of ARS/Rescue Rooter is one of the fastest growing companies in North America, providing heating and air conditioning services to our customers. We currently have an excellent opportunity for a Customer Service Representative to join our team.LOOK at what's NEW in 2024 for full-time employees... Low-Cost Health Insurance Plans starting at $5 a week.Free 24/7 Virtual Telemedicine Services from your first day of employment.Enhanced Dental Insurance options. NEW Pet Insurance Plan - Protect all of your loved ones! NEW Legal Insurance Plan available. Salary Range: 19.00-23.00/HRSchedule: Monday - Friday 8:00 - 4:30 PMResponsibilitiesThis friendly professional will answer customer calls within a busy call-center environment Schedule customer service appointmentsEnter data into a computer systemResponds in a timely fashion to customer queriesTake care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.QualificationsAbility to provide an exceptional customer service delivery with both inbound and outbound customer calls. Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems. Must report daily to our office, this is not a work from home opportunity. Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview) All candidates are required to undergo pre-employment drug screen and background checks.*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.