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Management Salary in Redwood City, CA

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Application Development Manager

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Area Manager

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Certification Manager

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Chef Manager

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Chief Operating Officer

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Collection Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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International Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Scheduling Manager

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Section Manager

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Software Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Associate Director, Clinical Data Management
Exact Sciences, Redwood City
Associate Director, Clinical Data ManagementJob LocationsUS-CA-Redwood CityReq No.2020-6332CategoryBusiness AnalyticsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Associate Director, Clinical Data Management is responsible for managing a team of Clinical Data Managers to support the effective collection and management of clinical study data used for reporting, analysis, and presentation. The functional team that this position leads is responsible for utilizing a variety of different data sources, electronic platforms, and environments to handle clinical data acquisition, data cleaning, data processing, data transfer, and data archival. This role is responsible for ensuring efficient and effective Clinical Data Management deliverables through compliance of established procedures and best practices. The Associate Director, Clinical Data Management performs hands-on data management in support of the collection, mining, and purveyance of clinical, pathology, laboratory, and genomic data in compliance with applicable regulatory requirements.Essential Duties and ResponsibilitiesAssess and recommend functional headcount requirements associated with recruiting and hiring decisions and onboard newly hired staff. Evaluate, update, and maintain job descriptions and associated job leveling in alignment with industry benchmarks, relevant salary surveys, and corporate policies and practices. Drive the definition and implementation of best practices and standardization to ensure the effective and efficient collection, maintenance and/or handling of laboratory, pathology, and clinical data for Exact Sciences’ studies. Provide key input to the definition and utilization of data management systems, tools, processes, and procedures to support successful study execution and results delivery. Provide hands-on data management support, as appropriate; including acting as a Lead Clinical Data Programmer/Analyst on the group’s most complex clinical studies and projects.Ensure the accurate, complete, and timely collection, validation, and delivery of laboratory, pathology, and clinical data, and related documentation of the highest quality and in accordance with business requirements, timelines, and appropriate budget control based on corporate priorities and objectives. Collaborate with functional areas across the company in the strategic evaluation and assessment of data management needs, solutions, and business development opportunities. Contribute to the ongoing development and improvement of department procedures by being primary author of highly complex process documents and by effectively and actively leading or contributing to complex process discussions.Work closely and effectively in a team-oriented environment with colleagues from Biostatistics, Non-clinical biostatistics, Clinical Operations, Medical, Pathology, Research and Development, and Program Management to ensure Data Management needs and status updates are addressed and well-communicated.Lead Data Management teams and cross-functional teams with well-defined objectives or interactively guides these teams to establish objectives.Provide support and coordinate with other functional areas regarding overall clinical study conduct and management; including protocol development, study start-up, study closeout, and data analysis.Manage staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.Communicate goals clearly to employees to ensure understanding and success in achieving them.Motivate and inspire employees to do their best work through coaching.Maintain morale and support employee engagement initiatives.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to lift up to 10 pounds for approximately 5% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability and means to travel between Redwood City locations.Ability to travel to other Exact Sciences locations up to 4 times per year. Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Life Sciences, Computer Sciences, Scientific, or related field.12+ years of experience in Data Management or related field. 5+ years of experience leading or directing people and/or project teams.Proficient in Microsoft Office to include Excel macros and pivot tables and Word mail merge.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsMaster’s degree in Life Sciences, Computer Science, Scientific, or related field. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. 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Product Marketing Manager, AR-V7
Exact Sciences, Redwood City
Product Marketing Manager, AR-V7Job LocationsUS-CA-Redwood CityReq No.2020-6335CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesAs the Product Marketing Manager, AR-V7 and Advanced Prostate Cancer (“PMM”), you will be responsible for providing comprehensive support across the entire spectrum of strategy and promotional marketing activity for the Oncotype DX AR-V7 assay as well as future products for Advanced Prostate Cancer. The PMM will enhance the team with a strong product, marketing and digital marketing knowledge, cross-functional leadership, and a passion for making healthcare better for everyone. In this role, the PMM will create compelling messaging and positioning, maintain specific vendor relationships, ideate and execute on promotional marketing tactics, and support new product launches. The PMM will also be responsible for the development of promotional digital assets in collaboration with the digital communications team. To be successful in this role, the PMM should be detailed oriented, have an ability to carry out multiple tasks in parallel and work collaboratively with involved stakeholders. Competitive candidates will possess relevant experience in diagnostic, urology and/or oncology marketing with a demonstrated ability to master complex scientific material and convey these concepts to physicians and internal stakeholders in a compelling and understandable manner. The PMM should enjoy working in an ever-changing office environment, have a “can-do” attitude, and effectively collaborate across the organization and cross-functionally, to gain alignment when needed. Essential Duties and ResponsibilitiesLead ideation and development of promotional materials for urologists and oncologists.Respond to questions and requests related to department programs and functions, and keep current on all technical and clinical data associated with the assay, along with primary product positioning, messages, and promotional collateral. Represent Exact Sciences in Joint Operating Committee with partner company.Work directly and develop positive working relationships with internal stakeholders; including, but not limited to, Sales, Training, Digital Strategy, Corporate Communications, Medical Affairs, and Sales Ops on a wide range of projects.Contribute and own high-priority marketing initiatives. Create departmental memoranda and presentations, as needed. Coordinate timely medical, regulatory & legal review of promotional materials and work closely with outside vendors to create promotional tools.Attend outside meetings and prepare reports, as needed, to convey scientific or competitive information that may affect our markets and product positioning.Exceptional organizational and project management skills.Ability to multi-task multiple projects and deliverables at once.Collaborative approach to work and problem solving.Detail oriented with good project management skills.Strategic thinker.Ability to manage external agencies and vendors to timelines and budgets.Ability to manage multiple, simultaneous, complex tasks and to meet deadlines.Ability to analyze and track metrics. Willingness to exercise initiative in cases where decisions need to be made, coupled with the tact and judgment to do so appropriately.Bias for action, and ability to manage deliverables from start to finish under deadlines and meeting budget.Brings a positive mental attitude to daily tasks and becomes a net contributor to overall morale. Effective communication skills, verbal, tact, composure, and confidentiality in order to coordinate complex personnel issues, schedules, travel, and logistical projects and programs in and outside of Exact Sciences.Ability to integrate and apply feedback in a professional manner. Ability to prioritize and drive to results with a high emphasis on quality.Deep curiosity and a willingness to learn. Strong initiative, critical thinking, and problem-solving ability; sense of ownership in driving projects to completion.Superior written and verbal communication skills with ability to maintain open communication with internal employees, managers, and customers, as needed.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Some lifting greater than 25 pounds may be necessary.Ability to travel up to 20% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in related field. 5+ years of experience in marketing or a related field with a strong track record. Demonstrated ability to lead digital marketing campaigns with proactivity and creativity. Advanced Microsoft Office skills; especially in Excel and PowerPoint.Demonstrated strong writing skills: Memos, letters, slide decks, product brochures, data analyses, with proper grammar and spelling. Proven analytic skills with scientific papers and market intelligence.Authorization to work in the United States without sponsorship.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsAdvanced degree (MS, MBA).Product launch experience preferred. #LI-SS1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. 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Product Lifecycle Manager, Prostate
Exact Sciences, Redwood City
Product Lifecycle Manager, ProstateJob LocationsUS-CA-Redwood CityReq No.2020-6519CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Product Lifecycle Manager will be responsible for product strategy and lifecycle management of the current on-market Oncotype Prostate Cancer products. This includes responsibility for the product definition, intended use, market requirements (including business model), market entry roadmap, and marketing strategies to enable continued growth and evolution over its lifecycle.  The Product Lifecycle Manager will identify line extension opportunities, indication expansion, and the timing of product end-of-life. They will accomplish these tasks by relying on a deep understanding and knowledge of customer needs, market trends, and competitive pressures, as well as establishing short and long-term objectives and plans that transform the product strategy into clear measurable results. The Product Lifecycle Manager will be responsible for driving the team towards execution of these plans and will accomplish his/her tasks through interactions with a broad range of functions involved with the development and commercialization of Exact Sciences products including R&D, clinical, operations, program management, commercial, pipeline BU, International BU, finance, regulatory, and legal functions. This position collaborates with and influences varying levels of internal and external personnel and requires a strong team-focused approach, direct interactions with customers, and public presentations. Strong business acumen and customer focus are essential to the success of this position, as well as the ability to distill complex information from multiple sources into clear, compelling, and actionable business cases. The Product Lifecycle Manager is expected to have broad knowledge of the healthcare landscape and commercialization of products, and familiarity with the clinical and technical aspects of product development.Essential Duties and ResponsibilitiesMaximize the value of Precision Oncology’s Oncotype product lines by co-developing and maintaining the long-term product strategy and business plan for the product; including a multi-generational product roadmap and product-level profit & loss statements. Contribute to the development of a 5-year Brand Plan for on-market products.Analyze and incorporate the impact of key market and clinical trends, customer needs, and competitive offerings to inform the development of differentiated product roadmaps and new product features and functionalities.Provide product management leadership, from concept to commercialization, as an integral member of a small cross-functional product development leadership team; including being a leading voice of customer research, product definition, product features, and performance requirements and tradeoffs, product value proposition, and business case.Work with cross-functional groups, that include product development, clinical, regulatory, reimbursement, quality, operations, and commercial, to ensure success of the development and commercialization of the product.Manage total Product Life Cycle; use data-driven insights to lead programs that increase profitability in the areas of process improvements, enhanced customer experience, and COGS management.Manage the product evolution throughout its lifecycle; including recommendations regarding iterations and next generation development requirements.Ability to build relationships and work effectively as a leader and/or team member with cross-functional teams; including R&D, clinical, operations, commercial, finance, legal, and business development.Excellent communication skills including oral, written, and presentation techniques.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability and means to travel between Redwood City locations.Ability to travel 20% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Life Sciences or similar discipline with a general understanding of biology, diagnostics, and medical devices and 5+ years of relevant experience with product development and/or commercialization; including product management in the diagnostic, Pharma, Life Sciences, or management consulting field; or Master’s degree in Life Sciences or similar discipline with a general understanding of biology, diagnostics, and 2+ years of relevant experience with product development and/or commercialization; including product management in the diagnostic, Pharma, Life Sciences, or management consulting field.Demonstrated ability as a self-starter to generate and articulate a strong product vision and strategy and carry it all the way to tactical planning and successful execution in a dynamic marketplace.Successful track record of achieving product line goals. Demonstrated ability to effectively distill a large amount of complex customer, clinical, market, and technical data from multiple sources into a clear product value proposition and to articulate and communicate this value proposition to a range of customer and internal audiences. Demonstrated success in managing multiple stakeholders and resolving conflict within teams. Authorization to work in the United States without sponsorship.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsAdvanced degree; such as MS or PhD in Life Sciences and/or MBA.Knowledge and experience in the area of oncology or urology including external trends and issues in the global oncology landscape. Experience with financial modeling or data analysis skills; ability to build and analyze financial models to forecast and track results. Experience with driving clinical adoption and reimbursement of value-based diagnostics through clinical and economic impact studies. Experience with working in both the clinical environment (i.e., HCPs) and the diagnostic lab environment (i.e., testing laboratories). #LI-SS1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Senior Director, Product Lifecycle Management & Strategy
Exact Sciences, Redwood City
Senior Director, Product Lifecycle Management & StrategyJob LocationsUS-CA-Redwood CityReq No.2020-6288CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Senior Director of Product Lifecycle Management & Strategy (PLMS) is accountable for leading the product strategy and product lifecycle function for the Precision Oncology (PO) business unit.  This leadership position drives the mid- to long-term strategic development and implementation of the business unit’s portfolio of products and services to support continued growth of the existing Oncotype DX oncology/urology products and sequencing panels.  This will be achieved by building and leading a team of expert product strategists in the business unit’s product domain who will uncover business insights and create robust business rationales/roadmaps/plans for various investments.  To be successful in this role, the Senior Director, PLMS must develop and maintain strong and deep relationships with the following stakeholders across the company: Senior Corporate Leadership, Pipeline/Corporate Strategy Mgmt, Precision Oncology Commercial Leadership in Sales/Marketing, International Business Unit Commercial Leadership, Senior Leadership in all business units to include R&D, Clinical, IT, Customer Service, Finance, Operations, Regulatory, Reimbursement, and Legal functions.    The Senior Director, PLMS is expected to have an expert knowledge of the healthcare landscape, commercialization of products, and familiarity with the clinical and technical aspects of product development.  The incumbent will oversee a wide range of activities, including establishing and maintaining active relationships with key opinion leaders and monitoring the competitive landscape.  He/she must have the ability to develop a strategic narrative that creates a compelling story around the product portfolio, as well as future areas of interest, to fuel the business.  While the development of new pipeline products is outside the scope of this role, the Senior Director needs to have a strong understanding of the marketplace, business needs, and future trends and collaborate with the Pipeline/Corporate Strategy teams to identify and bring organic and inorganic growth opportunities to the Precision Oncology business unit.  He/She will collaborate with the Pipeline team and the Precision Oncology business unit leadership team to set pipeline strategy and conduct ongoing asset prioritization to build a strong pipeline of diagnostic products for Exact Sciences. The Senior Director, PLMS will further strengthen and build a relatively new functional area within the organization.  He/She will be a champion for the team and collaborate with cross functional partners on understanding the role of product lifecycle management.  Additionally, establishing new processes, procedures, and frameworks to facilitate broader portfolio strategy and prioritization discussions across the Precision Oncology business unit.Essential Duties and ResponsibilitiesLead the definition of Precision Oncology’s portfolio of products/services and maximize its value by developing and maintaining long-term business plans; including multi-generational product roadmaps and strategic P&Ls supported by robust business rationales. Collaborate with Pipeline team and Precision Oncology business unit leaders to set pipeline strategy.Direct the product strategy component of the annual commercial business planning process, galvanizing the product lifecycle directors to develop and deliver the 5-year brand plans for the products they represent to senior management. This will be achieved through coordination and planning across key functional areas in Medical Development, Medical Affairs, Managed Care, U.S. Commercial, International Commercial, IT, and Pipeline.  Provide active leadership and interaction with Precision Oncology business unit leaders to right size the prioritization of opportunities to build, cultivate, and maintain PO’s existing business while establishing the business case to inform further project and resource investments. Build, lead, and manage a growth-focused world-class PMLS organization. Provide ongoing performance management and career development guidance in support of PO commercial and corporate goals.Ensure the PLMS team provides business and product management leadership, from concept to end-of-life; including leading the voice of customer research, multi-generational product definition, product features, performance requirements/tradeoffs, product value proposition/business case, support of the R&D and clinical teams during product development and operationalization, transition to the Marketing team for product launch, and optimization of business performance until product end-of-life. Optimize the long-term top and bottom line performance of the portfolio of commercialized products. Partner with Marketing and Sales to monitor product delivery and quality issues, competitive landscapes, interacting with, and influencing key opinion leaders to maintain long range product P&Ls.Initiate robust processes, tools, and operating mechanisms to implement a strong product strategy/lifecycle product management capability capable of incorporating the impact of key market, technical and clinical discoveries and trends, customer needs, and competitive offerings. Partner with Business Development to support an optimal licensing, partnership, and acquisition strategy to expand PO’s franchises. Cultivate relationships with key opinion leaders and strategic partners to support franchise and company objectives.Develop compelling presentations to convey asset strategies to a broad set of stakeholder audiences; including senior executives.Maintain an active awareness of all ongoing core projects and status; including proactive management of investment funds and other key resources, as well as proactive risk management and identification of cross-project synergies, opportunities, and efficiencies.Stay abreast of industry standards to continuously increase and evolve the world class reputation and value the PLMS team delivers to company growth.Ensure all training is provided for direct reports in accordance with company policies/procedures and is conducted in strict compliance with all applicable laws and regulations.Promote the organization’s vision and culture routinely and perform all duties in keeping with the company’s core values and policies.Supervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.Communicate goals clearly to employees to ensure understanding and success in achieving them.Motivate and inspire employees to do their best work through coaching.Maintain morale and support employee engagement initiatives.Outstanding strategic planning and execution skills.Solid negotiation skills, highly adept influencer.  Ability to maintain a high degree of confidentiality and composure in managing complex business conditions and/or personnel issues.Senior level judgment/decision making in considering complex inter-departmental business issues.Ability to drive business recommendations into decisions and into organizational change.Excellent analytical, quantitative, and qualitative skills. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule including nights and/or weekends as needed.Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day.Ability to work on a computer and phone simultaneously.Ability and means to travel between Redwood City locations.Ability to travel 20% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Marketing, Business Administration, Science, or related field.Solid understanding of biology, diagnostics, and life sciences. 15+ years of progressively accountable leadership experience in product development/lifecycle management for primarily on-market products. 8+ years of people management experience.Demonstrated ability to build and lead a high functioning, cohesive team to create and articulate a strong product portfolio vision and strategy, carrying it all the way to tactical planning and successful execution in a dynamic market. Successful track record of achieving product line and company goals in a high-growth and highly competitive healthcare field.Demonstrated capability in leading the successful development and commercialization of complex products and solutions in new emerging and poorly defined high growth areas, leading to fast and sustainable growth.Demonstrated ability to effectively translate a large amount of complex customer, clinical, market, and technical data from multiple sources into a clear value proposition and compelling story that can be articulated and communicated to a diverse range of customer and internal audiences. Demonstrated ability to proactively and quickly understand and incorporate new technologies, such as clinical informatics, mobile platforms, and big data to provide a clear, competitive advantage to existing portfolios and create opportunities for new products and services.Demonstrated ability to drive clinical adoption and reimbursement of value-based diagnostics through clinical and economic impact studies. Proven ability to build and maintain strong working relationships as a leader and peer with other senior leaders/functional managers; including Pipeline/Corporate Strategy, R&D, Clinical, Operations, Commercial, Finance, Regulatory, Reimbursement, Legal, and Business Development.Demonstrated excellence in communication/presentation skills, both written and oral. Familiarity with product development and project management methodologies in tightly controlled, regulated environments (FDA, CE, ISO, CLIA).Demonstrated ability to complete financial modeling or data analysis. Strong financial acumen with a good understanding of P&L drivers and the ability to develop appropriate investment and sales forecasts. Demonstrated ability to drive the development and commercialization of products outside the United States.Demonstrated ability to work with business development on opportunities; including in-licensing, external partnerships, and acquisitions.Proficient in Microsoft Office to include Excel macros and pivot tables and Word mail merge.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMBA, MS, or PhD in Life Sciences or related field.Background in oncology, diagnostics, pharma, life sciences, and/or medical device market. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Technical Services Engineer II - Redwood City, CA
Exact Sciences, Redwood City
Technical Services Engineer II - Redwood City, CAJob LocationsUS-CA-Redwood CityReq No.2020-6742CategoryManufacturing Operations, Facilities & SecurityTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Technical Service Engineer II is the escalation point for instrument support and automation processes used in Exact Sciences clinical laboratories. This individual is responsible for providing outstanding technical support for both custom and off the shelf complex automation including liquid handlers, six-axis robots, digital pathology instruments and more. The Technical Service Engineer II has exceptional mechanical aptitude, along with the customer first mentality. This position supports Exact Sciences Redwood City, CA facility primarily.  Essential Duties and ResponsibilitiesReceives and documents incoming customer escalations.Works directly with the customer to further understand their escalation issues. Directly troubleshoots issues, leveraging their own knowledge, the original manufacturer’s support, and other subject matter experts when appropriate.Provides written documentation for the resolution of escalations.Advances best practice service procedures through proper channels for customer release. Provide guidance and advice to the customer’s service department.Works on individual assignments and participates in team projects appropriate to meet department and project objectives. Conducts experiments to reproduce customer issues and find root cause of failure. Prepares summary reports for failure modes for investigative purposes.Creates training materials that aid in transferring knowledge of new/modified processes and equipment.Schedules and conducts train the trainer classes to transfer new equipment processes to the customer.Maintains and continuously develops personal knowledge and expertise related to the service of complex clinical laboratory equipment.Actively create and maintain great working relationship with customer, service department, internal SMEs.Provide routine and professional communication to customer and internal SMEs both written and orally.Highly reliable, self-starter; can be counted on to complete assignments and work independently.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work Monday through Friday typical business hours.Ability to lift up to 25 pounds for approximately 10% of a typical working day.Ability to work seated for approximately 70% of a typical working day. Ability to work standing for approximately 30% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.Ability to comply with any applicable personal protective equipment requirements.QualificationsMinimum QualificationsBachelor’s degree in engineering or related field; or a High School Degree/General Education Diploma and four years of relevant experience in lieu of a Bachelor’s degree.7+ years of hands-on experience in equipment maintenance, such as mechanical technical support, field support, or engineering.2+ years of experience utilizing statistical and mathematical methods.Proficient in Microsoft Office to include Excel macros and pivot table, track changes, able to create and modify spreadsheets, create formulas, etc. Basic computer skills to include Internet navigation, Email usage, and word processing.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsReside near the Redwood City, CA.Coursework or professional working knowledge of SQL queries.3+ years of experience working in a technical support function role.3+ years of experience servicing and maintaining liquid handler lab equipment.Experience in a Medical Device field working in a regulated environment, e.g., ISO 13485, FDA GMP, or USDA.#LI-BB1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Manager, Clinical Affairs
Exact Sciences, Redwood City
Manager, Clinical AffairsJob LocationsUS-CA-Redwood CityReq No.2020-6768CategoryClinical OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThis position is part of the Clinical Affairs team, which is responsible for planning, executing, managing, and closing projects associated with the company clinical study plans, with primary responsibility for management of Clinical Affairs staff.  The Manager, Clinical Affairs works as a part of the Clinical Affairs Leadership team to accomplish department objectives by managing staff, planning, and evaluating department activities. This position provides leadership and support to members of multidisciplinary project teams, both internally and externally, and provides professional development and guidance to assigned Clinical Affairs personnel. This role will be responsible for managing a portfolio of urology post-marketing investigator-initiated studies (IIS) and collaborative studies. Essential Duties and ResponsibilitiesStrategic operational Management of Urology post-marketing portfolio of IIS and collaborative studies with attention to improving efficient execution of review and approval processes, contracting, correspondence with study sites, developing supporting clinical documents (e.g., IRB / ethics committee submission requirements), site initiation coordination, tracking enrollments, facilitating analyses, and reporting of results. Proactively manage the Urology Clinical team for strategic analysis of study proposals, ongoing study updates and review of study data; track operational progress, budgets, and milestones for ongoing studies.Triage study proposals for alignment with Long Range Plan, alignment of study design with study objectives, return on investment (ROI), ethical considerations, and assign to a study category (e.g., IIS, collaborative, third party request, PONDx, development); move proposal to appropriate teams for review. Maintain a close collaboration with Data Management, Biostatistics, and Medical Communications regarding analysis of required support for study proposals, timelines for study completion to optimize the workflow for data analysis, and publication of study results. Recruit, train, and support Clinical Affairs staff, which may include Clinical Study Managers, Clinical Research Associates, and Clinical Affairs Associates; support recruitment efforts for various Clinical Affairs positions.Act as a customer advocate throughout the project lifecycle.Ability to support project goals; including site recruitment, patient recruitment, marketing, and PR, as appropriate. Ensure Clinical Affairs staff manage resources and timelines relevant to their role; including study start-up and implementation activities, such as CRO/investigator agreements, central IRBs, contractual agreements, clinical monitoring, clinical study tracking, and general study management.Participate in clinical vendor/CRO selection.Provide management support for clinical vendor/CRO oversight.Oversee clinical study budget planning, forecasting, and reporting, and partners with designated financial analyst, as needed. Collaborate with Clinical Affairs leadership on the strategic direction of the Clinical Affairs organization.Work with Clinical Affairs leadership on resource planning and FTE allocation, as appropriate. Develop and implement clinical study processes to support study operations, staff training, and corporate business processes.Accountable for study implementation and execution of clinical study protocols and operational plans, which are consistent with strategic corporate and R&D objectives. Ensure maintenance of document standardization through the use of model documents, templates, and appropriate peer review.Ensure maintenance of project files according to applicable regulations, guidelines, and corporate policy (e.g., GCPs and company SOPs).Ensure operational and regulatory integrity of studies and participate in FDA or other regulatory authority inspections.Ensure that internal project team members are trained appropriately on proper study conduct and all business processes.Manage relationships with consultants to provide adequate support and services for data collection and analysis. Develop personnel through open communication of job expectations, planning, monitoring, and providing feedback on assigned responsibilities.Provide performance feedback and initiate career development discussions and planning for all direct reports.Provide coaching, counseling, and disciplining of employees, when required, consistent with the core values of Exact Sciences.Supervise staff; including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.Communicate goals clearly to employees to ensure understanding and success in achieving them.Motivate and inspire employees to do their best work through coaching.Maintain morale and support employee engagement initiatives.Ability to frequently and accurately communicate with employees, customers, and vendors in person, via telephone, or by email.Ability to exercise judgment and determine appropriate action to a variety of problems of varying complexity.Ability to manage multiple deadlines.Excellent problem-solving and interpersonal skills. Must have a ‘can-do’ attitude and a strong desire to take ownership of many different projects.Excellent organization and communication skills; including experience dealing with decision makers, such as physicians, IRB members, and FDA staff.Excellent leadership, planning, and project management ability; exhibiting effective decision making and problem-solving skills.Ability to work independently and manage multiple timelines while maintaining the team focus.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to lift up to 10 pounds for approximately 5% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.Ability to comply with any applicable personal protective equipment requirements.Ability and means to travel between Madison locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in the Life Sciences or related field.5+ years of experience in clinical research.2+ years of experience managing direct reports or project team members in a clinical research environment.2+ years of experience with CTMS, EDC, eTMF, and Sample management.5+ years of experience in end-to-end trial activities; including feasibility, start-up, study conduct, close-out, data management, and report writing of clinical studies.Demonstrated ability to write, review, and edit protocols and clinical study reports.Strong knowledge of Good Clinical Practices and all applicable U.S. regulations governing clinical research. Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsWorking knowledge of the FDA submission process; including IDE, PMA, and 510(k) preferred.Experience in IVD studies and lab site management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Sr Manager of Medical Imaging Services & Customer Success
American Cybersystems, Inc., Redwood City
Immediately hiring for a Sr Manager of Medical Imaging Services & Customer SuccessPosition type: Full-time Perm Role Location: Redwood City, CAAs a Sr Manager of Medical Imaging Services & Customer Success you will: Someone who has been in the field integrating imaging into the hospital systems... change management In this role you will get to: Manage installation and infosec review process and questionnaires for new customers and track any remediation activities to closure. Perform quarterly access reviews of all customer, service, and administrative accounts and document any actions taken. Ensure that account access is limited to the minimum access required per account type. Routinely review SOC2 policies and other security requirements and ensure that compliance is maintained per the prescribed time intervals for each requirement. Manage account creation, configuration, and maintenance. Supervise production service and manage service provider vendors. Work with third party CT transfer service and QCT analysis providers to maintain the system and troubleshoot and resolve any issues that may arise. Maintain a support ticketing system and ensure all tickets are responded to and closed in a timely manner. Accurately document issue, troubleshooting steps, action plans, resolution and any follow-up in internal ticketing system. Promote customer satisfaction through the timely response to customer calls and providing clear and effective communications with internal and external customers. Support end users and Commercial team on a day-to-day basis answering questions as necessary, responding to help-desk tickets related to scan acquisition, scan uploading, and all aspects of the workflow including technical support related to the quantitative CT reports. Report on ticketing trends and identify issues that need to be resolved. Responsible for the functional management of support personnel. Recruit, hire, supervise, and train additional support personnel. Obtain a working knowledge of the system and provide technical support for customers and employees as required. Ensure CRM data updates are functional and escalate tickets to development team. Collaborate with R&D and Marketing to provide input towards new product development. Communicate with staff, vendors, and consultants to effectively complete required responsibilities. Maintain regular communication with direct manager, internal team members, and commercial team members for any customer matters requiring attention including escalating any trending customer and/or service issues to the appropriate team members. Self-management of schedule and work priorities to ensure that urgent customer requirements are addressed appropriately, and customer satisfaction is optimized. Assist Marketing in developing and analyzing metrics related to usage. Requirements: Minimum Associate Degree required. Bachelor's Degree preferred Minimum of one year experience with SOC2 and/or ISO 27001 compliance and hospital information security review process. Minimum 5 years of experience in technical support or customer service role. Previous experience in large medical device field support or customer service strongly preferred. Minimum of one year people management experience. Credentialing from the American Registry of Radiologic Technologists (ARRT) in Computed Tomography or the American Board of Imaging Informatics (ABII) a plus Experience with CT scan analysis including DICOM format, scan acquisition parameters, DICOM viewer software, and PACS file sharing a strong plus. Ability to communicate complex information to a wide range of audiences including customers, marketing and sales team members, service providers, and engineering team. Strong troubleshooting skills. Ability to learn new software platforms quickly as required to perform job duties Ability to discuss key CT technical topics i.e. artifacts, radiation dose, iterative reconstruction across multiple scanner platforms a strong plus. Excellent oral and written communication skills. Fluent with Microsoft Office Suite; Word, Excel, and PowerPoint. Ability to work in a cross functional environment with team members with various skills Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Preeti Sehgal [email protected] RANGE AND BENEFITS: Pay Range*: $130,000 - $190,000 annual base salary dependent upon experience *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Medical, Dental, Vision and 401k Employee Assistance Program, FSA and Dependent Care Benefits Tuition Reimbursement Commuter Program Equity Program Employee Referral BonusABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Product Manager with AI/ML, ChatBot
BayOne Solutions, Redwood City
Product ManagerLocation: Sunnyvale, CA (100% remote work)Duration: 9+ months (possibility of extension)Description:• Execute on the Integrated Operator - Connected Services Experience strategy and vision, to include • Conduct market in user research, document requirements, make trade off decisions on user adoption vs scale, and provide input into feature prioritization for major/minor releases • Define E2E UX workflows, write compelling EPICs and user stories, define quality/CX metrics and work on complex design problems requiring in-depth analysis and solutioning • Partner closely with UI/UX design teams to build and articulate the customer experience value proposition through mockups, wireframes, sandboxes for rapid prototyping and persuasive story-telling. • Simulate customer experience adoption working with the development and field teams through controlled pilots, demos, tech field days, etc. • Work effectively in a team environment including colleagues, support teams and development engineers, and the Aruba field organization. • Determine need to escalate as necessary & be able to interact with Development & QA. • Interact with Engineering, Sales and Partner teams to drive resolution of deficiencies / bugs • Participate in solutions for knowledge sharing and provide cross-training to relevant groups as needed. Education And Experience:• Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred. • 5+ years of work experience in SaaS, PaaS, IaaS, or NaaS, with strong background in network management and security frameworks. • Experience with common cloud services (onboarding, single sign on, authentication, etc), APIs, cloud computing platforms such as AWS, Azure etc. and modern cloud technologies (Kubernetes, Microservices, Containers, etc) • Ability to work in an agile development model with daily standups/scrums, CI/CD best practices using Jira & Confluence to capture and prioritize requirements. Knowledge And Skills:• Basic understanding of product development. Strong product management background. • Strong problem solving skills and willingness to roll up one's sleeves to get the job done. • Excellent written & verbal communication skills. • Ability to promote teamwork and collaboration across organizational boundaries; build consensus; creates an open, team environment where differences can be discussed and resolved constructively. • Ability to multi-task and work well within a dynamic, fast-paced organization • Leads initiatives by example, creative problem solver with positive can-do attitude
Executive Assistant & Office Manager
Vorticity Inc., Redwood City
Job Description:We are seeking a highly organized and responsible Executive Assistant Office Manager to join our team. This part-time role can expect to work approximately 20 hours per week, and will be integral to the smooth operation of our office. The successful candidate will be tasked with supporting the CEO and Director of Finance & Operations.Key Responsibilities:Office Management: Ensure the office is well-maintained, presentable, and inviting at all times. This includes ensuring drinks and snacks are stocked in the office kitchen and managing the ordering and delivery of office lunches.Travel Coordination: Manage all aspects of business travel arrangements for team members. This includes booking flights, hotels, and arranging ground transportation as needed.Meeting and Interview Scheduling: Coordinate schedules to arrange meetings and interviews. This includes managing calendars, sending reminders, and organizing necessary materials.Administrative Support: Provide general administrative support as needed. This may include responding to emails, filing, copying, and assisting with special projects.Qualifications:Experience in an office management, administrative, or assistant roleStrong organizational skills and attention to detailExcellent verbal and written communication skillsAbility to manage multiple tasks and projects and prioritize work effectivelyProficiency in Google Suite and other office management toolsAble to frequently lift up to 40lbs
HCM Workforce Management Product Manager
Oracle, Redwood City
We are seeking a self-motivated, passionate product manager to join our Workforce Management team. If you excel at cross-functional collaboration, multi-tasking, and have a track record of delivering exception user experiences, join us in revolutionizing how businesses optimize their workforce efficiencies. This is a Hybrid position (on-site work will be required)Location: Pleasanton, CA or Redwood City, CADefine functional requirements and provide design specifications for the products managedPrior experience in workforce management products including Time & Labor, Absence Management, and Scheduling products.Led and guided the UX and engineering teams to ensure the successful delivery of the provided specificationsBuild and maintain customer relationships to validate and refine product designs; prioritize product roadmap Work with internal and external teams to ensure successful delivery and uptake of the delivered features and functions.Career Level - IC5Responsibilities displayed in the job postingThis is a Hybrid position (on-site work will be required)5+ years of experience with workforce management products development and modules including Time & Labor, Absence Management, and Scheduling. Absence Management module product management experience preferredWork with different teams (UX, Strategy, Engg) to prioritize product functions and featuresCollaborate with information development and support teams to build training materials and documentation for the product functions/features being deliveredWork with implementation partners and customer teams to ensure successful uptake of the delivered functions/features