Sales Salary in Redwood City, CA

Senior Analyst, Sales AnalyticsJob LocationsUS-CA-Redwood CityReq No.2020-5518CategoryBusiness AnalyticsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Senior Analyst, Sales Analytics at Exact Sciences reports to the Senior Director, Commercial Insights and Analytics for the Precision Oncology BU and is a key member of the Corporate Commercial Insights and Analytics organization, comprised of the Market Insights, Sales Insights, Data Strategy and Market Access Insights teams. The Senior Analyst, Sales Analytics supports sales force effectiveness, customer segmentation and sales performance analytics. The Senior Sales, Analytics Analyst consults with Sales Operations staff and Sales Leadership on the appropriate data to support business analytics and then leverages that data to lead advanced data modeling projects that guide strategic decision making and uncover business optimization opportunities. Additional responsibilities include figuring out the root cause for inaccuracies and incompleteness and defining process and technology remedies to address issues.Essential Duties and ResponsibilitiesBuild, develop and maintain data models, reporting systems, data automation systems, dashboards that support key business decisions.Lead projects using advanced data modeling and predictive analytics techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.Develop a keen understanding of Commercial’s sales strategies; including sales force effectiveness initiatives, customer segmentations, affiliations/alignments, engagement activities, and surface insights to key stakeholders.Ensure the accuracy and completeness of data and deliverables.Train end users on new reports and dashboards.Interface and collaborate with key partners in Customer Service, IT and (BI) to support project implementations, business process changes, and operational consistency.Build relationships with internal stakeholders across the Sales, Operations, Finance, Marketing, Product, Compensation, Forecasting and Content teams.Structure data sets to support ongoing analytics (these data sets may be in BI applications like Tableau and Wave or in offline tools like excel).Drive standardization and methodologies for delivery of presentation output for the analysis and reporting of assay sales and reimbursement.Ensure the preparation and maintenance of documentation, as required by departmental standard operating procedures and practices, or regulations.Promote and develop Salesforce data best practices, guidelines, procedures, and framework.Drive the definition and utilization of data management systems and best practice processes and procedures, to support efficient and effective sales and execution.Outstanding written and verbal communication skills with the ability to communicate across multiple functions and levels.Creative and critical thinking aptitude/ability.Ability to make and meet strict deadlines.Collaborate with all levels of field sales professionals to ensure data/report availability.Work with internal business partners ensure data/report accuracy and improve operational efficiency.Expected to ask probing questions to gain understanding ability to form lasting relationships with field sales representatives will be crucial.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.QualificationsMinimum QualificationsBachelor’s degree; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.8+ years of relevant business experience.3+ years of direct business analytics experience.3+ years of professional experience with Java and/or Pascal programming languages.1+ years of experience in SAS, R, Python, and SQL.1+ years of experience with data visualization software, such as Tableau, Power BI, Einstein Analytics.1+ years of experience in collaborating with International business partners; flexibility in scheduling to accommodate time zone differences.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsExperiences in diagnostics, biotechnology, or pharmaceutical companies.#LI-KP1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Director, Marketing Effectiveness and Omnichannel EngagementJob LocationsUS-CA-Redwood CityReq No.2020-6493CategoryMarketing, Public Relations & Business DevelopmentTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Director of Marketing Effectiveness and Omnichannel Engagement will be responsible for developing, launching, and maintaining highly successful omni-channel marketing programs.  This role will focus on building the appropriate capabilities and infrastructure to support the Commercial organization be more effective in engaging with customers and patients on their terms in a personalized manner, optimizing both offline and online commercial initiatives.    Exact Sciences is seeking a talented and experienced Marketing leader with technology experience, who has demonstrated a record of success in both fast-growing startups and mature corporate organizations.  As Director, Marketing Effectiveness and Omnichannel Engagement, you will partner with Precision Oncology’s Commercial Leadership team,  IT, and Sales/Sales Enablement to create the infrastructure/systems/analytics to support the creation and execution of marketing/customer retention campaigns and patient marketing programs.  You will be responsible for championing Marketing requirements, evaluating solutions/applications, and providing the business specifications needed to deliver omni-channel and closed loop marketing tools to the marketing organization.  You will collaborate with the IT development team in building out the long-term roadmap.  The initiatives include capability identification and asset requirements that facilitate effective deployment of marketing messages to key constituents and the necessary feedback loop into marketing and sales that include metrics and measurement of effectiveness.  The Director, Marketing Effectiveness and Omnichannel Engagement will shepherd and drive these marketing technology initiatives for the Precision Oncology business unit across all product lines and channels.  You will be the business lead providing business requirements, translating the marketing department’s vision, and collaborating with key IT and sales enablement partners to deliver on executable plans. To succeed, you will be a flexible and well-rounded leader with strategic, marketing technology and operations expertise, along with demonstrated success in leading complex project management teams.Essential Duties and ResponsibilitiesDrive the omni-channel strategy and infrastructure plans for the marketing solutions needed to support Commercial Marketing’s vision, strategy, and messaging campaigns for their customers and patients.Partner with Sales and Product Marketing/Global Digital Solutions leadership to translate customer behaviors and needs into marketing engagement solutions that are measurable. Lead the development of the business requirements (marketing assets and technology stack) needed to create compelling and impactful experiences for our customers and patients and drive priorities across Commercial Marketing/Sales leaders and Platform/IT enablement teams.Partner with Commercial Sales/Marketing Leaders, Finance, Business Analytics, and IT to develop mechanisms to measure the effectiveness of these programs and their ROI. Review analytics, determine key insights, assess program metrics, and KPIs.Visualize data, report program results, and build narratives around the impact of these programs to share with key leadership stakeholders across the company.Utilize reporting metrics to develop and make recommendations for optimizing programs and solutions. Work with internal and external software engineers to execute technically.Partner with Global Digital Solutions and Product Marketing to run boundary-less omni-channel campaigns.Assist Marketing teams in tagging and structuring system and promotional content to facilitate directed messaging and sales enablement. Participate in defining the systems architecture for Content Management and Digital Asset Management systems. Optimize Content Management System and Digital Asset Management systems to ensure effective operations within the Marketing department. Identify additional marketing technology tools to support expansion of portfolio and business needs.Lead and shepherd the development of Marketing tools to enable omni-channel and closed loop marketing initiatives.Define the future state Marketing requirements and align with IT on their technical architecture and integrations execution plan.Simplify and translate complex scientific data into a clear and compelling commercial strategy.Ability to present a variety of material in front of diverse audiences, from All Company Meetings to Field Sales Meetings, Trade Shows, Executive Meetings, board meetings, and customer settings; ability to well inform and inspire.Ability to influence, collaborate, and interact effectively with multiple stakeholders at all levels across the Commercial Organization and company to align on operational objectives and provide consistent leadership and guidance to cross-functional teams managed. Ability to inspire a team to drive consistent excellence.Strategic thinker with the ability to leverage large data sets to make data-driven decisions. Strong analytical skill set closely collaborating with technical data analysts.Strong bias for action.Ability to communicate a strong vision effectively across all levels.Big Picture Thinker who does not lose sight of the details. Excellent communication and collaboration skills with the ability to glean insights and tell a story from the data.Exceptional written and verbal communication skills, tact, composure, and confidentiality in order to coordinate complex personnel issues, schedules, travel, and logistical projects and programs. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to travel 15% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Liberal Arts, Marketing, Business, or Communications.10+ years of management/leadership experience with cross-functional teams in marketing operations/technology setting, ecommerce, or related field; focused on driving the development, execution, and analysis of omni-channel marketing programs.Demonstrated success using logic and methods to solve difficult problems, derive effective solutions, and execute.Demonstrated success in leading and executing best-in-class marketing technology stacks and best practice business processes.Demonstrated success with sales activities, with understanding of GTM’s.Demonstrated success in leading and managing highly effective virtual team environments.Highly knowledgeable with a variety of commercial/technology tools that are currently in our infrastructure, such as Salesforce, as well as a variety of software and marketing automation platforms; Veeva is preferred. Proven success working within a highly matrixed organization and establishing strong relationships across the organization.Successful track record of participating in global technical and software implementation projects with measurable business impact.Deep business acumen of sales, marketing, and customer loyalty/retention programs, tools, and processes. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMarketing experience in a diagnostic and/or life science company.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Analyst, Business AnalyticsJob LocationsUS-CA-Redwood CityReq No.2020-6527CategoryBusiness AnalyticsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Senior Analyst, Operational Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed.  This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more effectively.  Essential Duties and ResponsibilitiesSupport multiple business units and supporting functions in making key strategic decisions.Liaise cross-functionally beyond primary internal customer group; including, but not limited to, finance, HR, business development, sales, marketing, IT, and R&D.Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.Build and maintain analysis, models, or dashboards to support forecasting, capacity planning, economic optimization, process optimization, and performance management processes.Analyze company data to identify trends, issues, and opportunities for improvement.Evaluate the economic and/or operational impact of new products and/or strategies.Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing.Perform ad hoc reporting and analysis, as needed.Strong analytical skills, business intuition, and ability to build consensus across functions.Excellent interpersonal and communication skills; ability to operate in a matrixed cross-cultural and cross-functional environment. Adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Business Administration, Math, Science, Engineering, Finance, or related field.5+ years of relevant business experience.3+ years of direct business analytics experience.Proficient in Microsoft Office, especially Excel and PowerPoint.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMBA degree.Management Consulting Experience.Experience with data analytics software, such as Tableau.Experience writing SQL queries.Experience with laboratory, healthcare, or medical device industries.Working understanding of database design.Working understanding of statistical methods for data analysis.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Customer Relations Specialist IJob LocationsUS-CA-Redwood CityReq No.2020-6735CategoryCustomer SupportTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Customer Relations Specialist I (CRS) provides a vital link between Exact Sciences customers, the external Exact Sciences sales force, and the internal commercial operations group.  The CRS will often be the first point of contact for all external parties who communicate with Exact Sciences directly via phone, email, regular mail, or other means.  There is likely to be a wide variety of questions and comments that come to the Company through these channels from a diverse group that may include healthcare professionals, cancer patients and their family members, media representatives, insurance company claims managers, and many others.  The impressions we create when we interact with those people who seek us out will play a significant role in establishing favorable perceptions of the Company. It is imperative that the CRS possess exemplary Customer Service Skills, have a demonstrated ability to work independently, and also function effectively as a member of the Exact Sciences team.  The CRS will need to understand not only the technical aspects of the services that Exact Sciences offers, but must also possess the ability to communicate professionally and effectively with all individuals, including external customers and other internal personnel.Essential Duties and ResponsibilitiesAnswer in-coming calls from the customer service 800 hotline during business hours, and reply to phone messages left overnight when the phones are not staffed. Document all calls accordingly into CRM according to Customer Service Policy and Procedures.Provide assistance and information on all aspects of product knowledge, sample accessioning processes, and clinical information within their scope of expertise in accordance with official Standard operating procedures (SOPs) for customer service. Requests that can be addressed by scripted responses anticipated in the Knowledge Base should be handled in the manner prescribed.  Other questions should be handled with sensitivity, common sense, and referrals to others in the company as circumstances require.    Appropriately triage and direct callers to Medical Affairs, Patient Advocacy, Regulatory, Public Relations as needed. Respond to inquiries posted through our company website and document each inquiry appropriately in CRM.Forward calls to designated personnel with responsibility for official communication with external parties and log these calls into the system, set realistic expectations with callers regarding the timing of an official reply, and ensure the calls are received by the right person in a timely manner. Appropriately field calls for reimbursement and billing and direct them to the Billing Vendor (Quadax) for follow up and resolution.Provide inside sales support to the field sales staff: Regional Oncogenomic Liaisons (ROLs) Genomic National Account Reps (GNAMs), Regional Managers (RMs) and Director of Sales Operations when needed while providing the outside field staff with timely communication on their accounts, practices, and orders. Provide new physician outreach calls to all new accounts and ordering physicians regarding Oncotype Dx and our products.Maintain a productive operational relationship with the IT department for the operation of CRM system for CRS activities.Communicate initial and ongoing CRS needs to the IT group for modification of the CRM system on behalf of the CRS team.Support the Sample Accessioning staff with sample intake and accessioning in accordance with the SOPs.Perform daily quality control checks on all sample accessioning requisitions prior to report generation and work closely with the Clinical Laboratory Scientists (CLS) to ensure the highest level of quality is achieved in the handling or patient samples and requisitions.Participate in sales administration/operations activities as necessary; including shipment of promotional materials and other items to sales representatives, managing materials inventories, developing and producing sales reports, development of items for inclusion in the sales force reference guide, etc.Assist in building on existing customer base by providing the highest level of customer service and support.Ability to handle technically complex material and articulate technical concepts. Maturity and good judgment to understand when to exercise initiative and handle queries directly, and when to escalate queries to higher authority.Excellent team player.Highly effective in working with others but also capable of working independently as necessary. Ability to multi-task and strong to attention to detail.Highly effective at overcoming obstacles; tenacious and resilient. Flexibility to cross-train in other areas of the lab where qualifications and procedures allow.Willingness to adhere to strict procedures for database management and approved responses to selected queries.Highly effective at assimilation of large body of complex scientific material.Strong interpersonal and organizational skills.Excellent listening, oral, and written communication skills.Professional telephone manner.Strong customer service orientation and willingness to prioritize needs of those seeking information from the Company.Comfortable in working in a laboratory environment and able to handle specimens.Ease of working with internal and external groups in reinforcing policy, as well as accepting of suggestions for improvement.Superb follow-through skills and relationship management.Strong communicator with ability to maintain open communication with internal employees, managers, and customers as needed.Able to integrate and apply feedback in a professional manner. Able to prioritize and drive to results with a high emphasis on quality. Ability to work as part of a team. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to work nights and/or weekends.Ability to work overtime as needed. Flexibility with respect to working hours as some shifts will require early morning arrivals to handle calls from East Coast.Ability to lift up to 20 pounds for approximately 5% of a typical working day.Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.QualificationsMinimum QualificationsHigh School Diploma or General Education Degree (GED).3+ years of customer service experience. Deep understanding of drivers of customer satisfaction and an overt willingness to be an internal champion for both the field sales team and health care providers. Basic scientific aptitude that will allow rapid learning of new technologies and clinical data associated with Exact Sciences services.Significant PC knowledge and Windows OS experience.Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. No disqualifications for employment in the US lab industry as determined by the Federal Government.Preferred QualificationsBachelor’s Degree.3+ years of experience in healthcare, laboratory, or pharmaceutical industry.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Pulmonx, a leading innovator in the treatment of severe emphysema, is seeking a passionate and detail-oriented Training Specialist to join our growing team. We're on a mission to help physicians improve the lives of patients struggling with this debilitating form of COPD.In this role, you'll be a champion for our life-changing technology. You'll organize, execute, and contribute to the development of exceptional education programs for physicians and the extended care team, ensuring they have the knowledge and confidence to effectively utilize the Zephyr Endobronchial Valve. You'll also partner with marketing and commercial leadership to execute compelling sales training programs to improve the performance of our team.This role offers significant opportunities for strong performers to take on increasing levels of responsibility within the professional education and marketing team of a high-growth medical device company.In this role you will get to: Deliver Impactful Training Programs: Physician and Extended Care Team Training: Collaborate with sales, product marketing, and physician key opinion leaders (KOLs) to execute engaging clinical education programs on the Zephyr Valve. Manage the delivery of these programs to ensure healthcare professionals have the knowledge and confidence to effectively utilize the Zephyr Valve for improved patient outcomes. Sales Training: Partner with the sales team to deliver training content that equips the sales force with in-depth product knowledge, effective sales techniques, and strong value propositions for the Zephyr Valve. This includes training on clinical data, competitive differentiation, and effective communication with physicians. Travel and Support: Be prepared to travel (apx 25%) to support on-site delivery of both sales and physician/extended care team education programs. Program Management Expertise: Own the execution of all training programs, including logistics, attendee registration and travel, equipment needs, and administrative tasks for both sales and physician/extended care team programs. Manage and maintain equipment and supply inventory for scientific congresses, sales events, and customer education programs. Content Development and Data-Driven Improvement: Continuously assess the effectiveness of both sales and physician training programs through evaluations and feedback mechanisms. Analyze data and use insights to improve training content, delivery methods, and overall program effectiveness. As you grow in this role, you'll have the opportunity to take on more responsibility for training program content and course development. Technical Proficiency: Utilize online platforms like Salesforce.com, Pepper Flow, Calendly, and Showpad to manage training events, materials, and communications for both sales and physician/extended care team programs. Compliance and Quality Assurance: Ensure all training materials and programs, for both sales and physician/extended care team audiences, comply with relevant regulatory requirements and industry standards. Requirements: Bachelor's degree or equivalent work experience required 2-3 years of relevant experience in a medical device, healthcare or corporate environment required Experience in a sales, training, marketing, or event management role strongly preferred. Exceptional communication and organizational skills Detail-oriented with strong organizational and multitasking abilities Demonstrated project management and event-planning experience Proficient in all Microsoft Office Suite programs Experience with Salesforce.com preferred Familiarity with regulatory requirements and quality standards applicable to medical devices (e.g., FDA regulations, ISO standards) a plusCompensation: $75,000 - $90,000 annual base salary dependent upon experiencePlease note that an application and resume must be completed and submitted for consideration for this opportunity.Pulmonx Corporation is an Equal Opportunity Employer and embraces diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.#LI-Post #LI-HybridPDN-9bc35f0f-b1ec-4189-bb4f-7dc5b6d65aae

Product ManagerLocation: Sunnyvale, CA (100% remote work)Duration: 9+ months (possibility of extension)Description:• Execute on the Integrated Operator - Connected Services Experience strategy and vision, to include • Conduct market in user research, document requirements, make trade off decisions on user adoption vs scale, and provide input into feature prioritization for major/minor releases • Define E2E UX workflows, write compelling EPICs and user stories, define quality/CX metrics and work on complex design problems requiring in-depth analysis and solutioning • Partner closely with UI/UX design teams to build and articulate the customer experience value proposition through mockups, wireframes, sandboxes for rapid prototyping and persuasive story-telling. • Simulate customer experience adoption working with the development and field teams through controlled pilots, demos, tech field days, etc. • Work effectively in a team environment including colleagues, support teams and development engineers, and the Aruba field organization. • Determine need to escalate as necessary & be able to interact with Development & QA. • Interact with Engineering, Sales and Partner teams to drive resolution of deficiencies / bugs • Participate in solutions for knowledge sharing and provide cross-training to relevant groups as needed. Education And Experience:• Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred. • 5+ years of work experience in SaaS, PaaS, IaaS, or NaaS, with strong background in network management and security frameworks. • Experience with common cloud services (onboarding, single sign on, authentication, etc), APIs, cloud computing platforms such as AWS, Azure etc. and modern cloud technologies (Kubernetes, Microservices, Containers, etc) • Ability to work in an agile development model with daily standups/scrums, CI/CD best practices using Jira & Confluence to capture and prioritize requirements. Knowledge And Skills:• Basic understanding of product development. Strong product management background. • Strong problem solving skills and willingness to roll up one's sleeves to get the job done. • Excellent written & verbal communication skills. • Ability to promote teamwork and collaboration across organizational boundaries; build consensus; creates an open, team environment where differences can be discussed and resolved constructively. • Ability to multi-task and work well within a dynamic, fast-paced organization • Leads initiatives by example, creative problem solver with positive can-do attitude

Job DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.Location/Division Specific InformationThis position is in Redwood City, CA. @ Customer Site from 8AM-5PM/ How do we make an impact?Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.What will you do?Warehouse duties/ to perform inbound and outbound domestic and international shipping, picking, packing, labeling, loading, and receiving shipment, working with road, air and ocean freight companies. Participate in cycle counts and physical inventories.Stockroom/POU management, dispensing of product, and follow coordination of affiliated stockroom activities.Palletize, shrink wrap materials/ Moving pallets/ driving forklift/ Assisting in load and unload materials.Perform on-site program replenishments and disbursements.Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.Customer service activities may include order entry, expediting, customer service call resolution, return goods authorization, processing of backorders, vendor and customer interaction, problem resolution, working with3rd party & agent buys.Using order/inventory management platform and/or customer ordering system.Reviewing, crafting, and maintaining of company data log sheetsFollows well defined procedures as outlined by Best Practices, SOPs & work instructions. Take direction from Site Supervisor/Manager regarding daily dutiesCommunicates with supervisor any customer issues or potential problemsOrdering of stockroom suppliesSort and categorize materialsProviding customer support to clientsPerforming Area Audits of cross-functional areas within ULSWorks efficiently with a diverse cross-functional team.Listens to customer concerns, efficiently diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.Effectively address customer concerns within established resolution timeframes.Engage in process improvement activitiesMay perform other responsibilities as assigned by managementHow will you get here?EducationHigh school diploma or equivalent required.Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.Experience2 years of related experience within a laboratory setting is preferred.Experience working in customer service is also a plus.Knowledge, Skills, AbilitiesAble to read, write, and speak English fluentlyStrong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.Physical Requirements / Work EnvironmentWorks primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses.Requires the ability to lift, push, and pull 30-40 pounds consistently; may be required to lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.Regularly required to stand or walk for prolonged periods.Ability to work overtime, as needed.BenefitsWe offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.Compensation and BenefitsThe hourly pay range estimated for this position based in California is $21.42-$32.13.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Company DescriptionAnomali, a world-renowned platform leader in Security Operations, supercharges SecOps by fusing Lightspeed Security Analytics, Industry-Leading Cyberthreat Intelligence (CTI), AI-based automated threat hunting, alert orchestration, automated threat detection and incident response (TDIR) blocking, community intelligence sharing, exposure management, and dark web protection. Transforming CISOs into superheroes and analysts into SOC terminators. Anomali's Platform offers: "Match" Next-Gen SIEM, "Lens" AI Threat Hunter, "ThreatStream" TIP, Anomali Integrator, Anomali ISAC, Anomali Attack Surface Management, and Anomali Digital Risk Protection, infused with Anomali AI. Anomali bridges the gap between point solutions (EDR, NDR, SSE, RMM, CAASM, etc.) and replaces legacy SIEMs at 50% the cost, giving analysts easy-to-use tools that enable lightspeed detection & response. Anomali addresses the global shortage in cyber talent by empowering analysts to contain, eradicate, and block threats in seconds without complex SIEM queries, manual blocks, or long investigations. Anomali delivers as a proprietary platform and disruptor to the security analytics world. Anomali can search billions of logs in seconds, correlating tens of millions of IoCs and IoAs across years of telemetry and logs often deleted or moved to cold storage. At every point across the cyber kill chain, Anomali supercharges the SOC to detect, contain, and eradicate threats before organizational impact. Responsibilities: As a Senior Sales Engineer specializing in Security Information and Event Management (SIEM), you will play a pivotal role in providing advanced pre-sales technical support for both territory and enterprise accounts. Your primary focus will be on driving new business opportunities from prospective and existing customer accounts within your assigned region. Achieving and exceeding sales quotas to meet revenue goals will be a fundamental objective. In this role, you will lead and manage all technical aspects of the pre-sales engagement process for potential clients, with a particular emphasis on SIEM solutions.Qualifications: Required Skills/Experience:o Bachelor's degree in Computer Science or equivalent experienceo Extensive background and expertise in security analytics with a focus on SIEM technologieso A minimum of two years of experience as a field systems engineer, sales engineer or consultant supporting large enterprise customerso At least two years of experience in the software industry as a field systems/sales engineero Strong grasp of general networking concepts and proficiency in Linuxo Deep understanding of security and information event management (SIEM) principles and methodologieso Hands-on experience and proficiency with SIEM platforms such as ArcSight, SPLUNK, NetWitness, QRadar, McAfee SIEM, or similar tools.o Proficiency in scripting languages such as Python or Perlo Confident and effective presenter, capable of addressing diverse audienceso A passion for both sales and technology, with a strong desire to advance your sales engineering careero Openness to coaching and a proactive approach to training/feedbacko Self-motivated, displaying a robust work ethico Clear and concise communicator with strong interpersonal skillso Proficient in delivering engaging presentations with an unwavering commitment to customer satisfactiono Demonstrated ability to manage Proof of Value and adeptness in conducting solution demonstrationso Geographically located in the Bay area or Greater LA area of CaliforniaAdditional Responsibilities:o Provide exceptional pre-sales technical expertise through effective delivery of technical and product demonstrationso Serve as a valuable business resource to prospects and customers, leveraging your status as an "industry expert" to employ executive-level selling practices. Maintain consistent communication and provide ongoing technical consultation.o Take the lead in driving opportunities within strategic and enterprise accounts within your assigned territory, focusing on SIEM solutionso Assume the role of a proactive "Technical Account Manager" in target accounts, fostering relationships and engaging in business development activitieso Collaborate seamlessly with Sales, Marketing, and Product Managers, serving as the technical liaison between Enterprise Business Representatives and pre-sales customerso Assume ownership of the primary technical relationship with pre-sales customers. Ensure their satisfaction by skillfully managing and delivering technical insights through various channels, including on-site interactions, online communication, and phone conversations.o Support the regional Sales Organization to guarantee the timely and successful closure of sales with potential customers, particularly in the context of SIEM solutionso Facilitate effective communication between customers and Product Management, conveying pertinent feedback and customer requirementso Play a central role in planning and conducting mid/high-level meetings with customers and prospectso Quickly acquire, apply, and communicate technical knowledge concerning Anomali's technology as well as competitor offerings, with a special focus on SIEM solutionsIf you possess the requisite qualifications and are enthusiastic about driving technical sales, specifically in the realm of SIEM, within a dynamic startup environment, we encourage you to apply for this captivating Sales Engineer - SIEM Specialist role. Your contributions will be instrumental in advancing our sales efforts and contributing to the overall growth of our company. Equal Opportunities Monitoring It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected] . Compensation Transparency $140,000 - $175,000 USD Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position is eligible for benefits, and may be el igible for a bonus and/or equity.

Sales Support SpecialistUS-CA-Redwood City, RemoteJob ID: 2024-4449Type: Regular Full-Time# of Openings: 1Category: Sales Ops & PricingUS-CA-Redwood City, RemoteOverviewThe Sales Support Specialist serves as the go-to person for help, training, and support for the team members in the Sales Area in which they are assigned. They will address questions and issues from their sales team and provide insight and remedial training on systems and processes. The Sales Support Specialist identifies root cause and system/process inefficiencies and works cross functionally to seek solutions to resolve the issues. This role reports to the Manager, Sales Operations.· Works directly with the sales team to troubleshoot and identify common problems, resolve support tickets, and work with internal teams to assist with other field-based needs· Applies critical thinking skills to identify root cause and prevent issues by creating solutions where possible· Has common process knowledge across all commercial business processes to determine point of contact for issues – i.e. Sales Operations, SFDC, Product Support, IT, NevroCare, Therapy Excellence, Legal, and Pricing· Acts as primary point-of-contact when issues are assigned to other teams to ensure issues are addressed timely and requests education as-needed when knowledge gaps are identified· Works with a high sense of urgency and positive attitude· Participates in new system end user testing and validation activities· Maintains professional and technical knowledge· Other duties as assignedResponsibilities· At least 3-5 years experience in Sales Operations, Customer Service, and/or Sales Support roles· Bachelor’s degree. Equivalent years of experience may be substituted for the degree requirementQualifications· Strong cross functional communication skills· Strong customer service skills· Proficiency with Salesforce· Proficiency with Microsoft Office· Strong attention to detail and superior organizational skillsNevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, disability, age or other characteristics protected by laws.PI239471707

We are seeking a self-motivated, passionate product manager to join our Workforce Management team. If you excel at cross-functional collaboration, multi-tasking, and have a track record of delivering exception user experiences, join us in revolutionizing how businesses optimize their workforce efficiencies. This is a Hybrid position (on-site work will be required)Location: Pleasanton, CA or Redwood City, CADefine functional requirements and provide design specifications for the products managedPrior experience in workforce management products including Time & Labor, Absence Management, and Scheduling products.Led and guided the UX and engineering teams to ensure the successful delivery of the provided specificationsBuild and maintain customer relationships to validate and refine product designs; prioritize product roadmap Work with internal and external teams to ensure successful delivery and uptake of the delivered features and functions.Career Level - IC5Responsibilities displayed in the job postingThis is a Hybrid position (on-site work will be required)5+ years of experience with workforce management products development and modules including Time & Labor, Absence Management, and Scheduling. Absence Management module product management experience preferredWork with different teams (UX, Strategy, Engg) to prioritize product functions and featuresCollaborate with information development and support teams to build training materials and documentation for the product functions/features being deliveredWork with implementation partners and customer teams to ensure successful uptake of the delivered functions/features