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Business Development Manager
HITT Contracting Inc., Raleigh
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Business Development ManagerJob Description:The Business Development Manager primarily works to establish new business relationships for the purpose of securing new projects or clients. The BD Manager will be responsible for their individual sales and business development as part of the Raleigh business unit, therefore brings qualified sales experience within the AEC industry and possesses the ability to implement a business development strategy and execute goals set forth for the office alongside local office leadership. This person has excellent communication skills, an understanding of general contracting, and the ability to manage multiple priorities and competing deadlines. The ideal candidate preferably has a strong track record of securing work for local clients in the corporate office industry. This position reports to and receives direction from Raleigh's Business Unit Leader and receives coaching from a Business Development Director or Vice President. Responsibilities Sales This role will serve as the local team member responsible for cultivating new opportunities and relationships: Business Development: Procure new client and partner relationships based on business development objectives and executes tactics to support overall regional goals. Provides introductions to leadership and reports on sales activities to appropriate levels of management. Industry involvement: Actively promotes the company's profile and brand by participating in tradeshows, association events, and conferences. Seeks out impactful sponsorship opportunities that leverages leadership. Administration: Leads business development meetings; shares relevant information at a corporate level and leverages the corporate Marketing team in the RFP process. Produces weekly reports to show progress in addition to ad hoc reports as requested. Data Management: Maintains office business development activities within CRM database alongside local leadership and provides reports and forecasts to leadership as needed. Account Management Develops relationships with key corporate accounts to include end users, developers and industry stakeholders utilizing HITTs account-based management process. Responsible for performing quarterly audits for review with regional office leadership to review profitability and progress on target accounts. Capture: Executes effective capture strategies to turn prospects into secured work. He/she will be expected to collaborate closely with pursuits team to create compelling capture plans while utilizing HITTs proposing to win process. Seller Doer: Understands the seller doer process and takes on a collaborative approach to building relationships alongside others to further opportunities for the local office. Client Experience: Develops and maintains ongoing client and partner relationships to ensure excellent client service. He/she will be expected to demonstrate a consistent experience for prospective and existing clients and partners. Business Development Planning Leads business development planning and submits monthly reports on progress to leadership. Develop, implement, and measure key business development and brand exposure strategies alongside leadership. Collaborate with corporate business developers to ensure consistent approach on national accounts. Execute well defined objectives while identifying market trends and opportunities to ensure HITT's brand position in the community. Provide support to office leadership in developing short- and long-term business development goals. Qualifications BS or MS in Construction Management, Architecture, Business or Marketing A minimum of 5-6 years of experience preferably in the AEC industry, with proven success in sales, corporate business development and account management Knowledge in the RFP process, preferably in the AEC industry Demonstrable track record of increasing sales responsibility in identifying corporate office and/or mission critical focused end users Very strong communication, attention to detail, and negotiation skills Travel is required: up to 25%. Includes travel to corporate headquarters in Falls Church, VA Industry references are required prior to interview HITT Contracting, Inc. is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law. Women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals are encouraged to apply. HITT Contracting, Inc. promotes a drug-free workplace.
Business Analyst
CAI, Raleigh
Business AnalystReq number:R2026Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have documented experience performing business analysis on an Agile software development team and development of new and existing functionalities, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with documented experience performing business analysis on an Agile software development team and development of new and existing functionalities. This position will be full-time and Remote.What You'll DoAssist with facilitation of business requirements gathering sessions with Subject Matter Experts(SMEs) as assigned by the Department. Ensure a defined agenda is communicated to participants, ensure a common understanding of terms and definitions,synthesize ideas, track discussions, and provide clear summaries of the discussion and decisions in oral and written form using Microsoft Office tools.Perform validation of documented business requirements against business processes as assigned by the Department to ensure that business requirements accurately represent the needs of business stakeholders. Perform verification of developed software against business requirements and technical specifications as assigned by the Department through User Acceptance Testing (UAT).Identify and document opportunities for improving the efficiency of workflows represented within the software as assigned by the Department. Prepare end user documentation using Microsoft Office software as assigned by the Department for training and assistance including release documentation, process flows, and help screen.Review development team performance to determine progress towards meeting goals and report status and recommendations regarding the efficiency and productivity of resources to Project Manager and Bureau Management as assigned by the Department.Provide subject matter expertise to Business Analysts and development team daily as directed by the Department. Prepare documentation of application change requests utilizing Microsoft Office tools and the Department's change and configuration management system as assigned by the Department.Define and document functional specifications and software test plans as assigned by the Department. Specifications and test plans should be documented utilizing Microsoft Office tools and the Department's change and configuration management system and templates provided.Coordinate UAT as assigned by the Department using the Department's change and configuration management system.Coordination requires the efficient assignment of available resources to the established testing backlog. Complete job required training as assigned by the Department. Completion verification may include certificates, sign-in sheets and verification via the Department's Learning ManagementSystem.What You'll NeedRequired:Two years of documented experience performing business analysis on an Agile software developmentteam.One year of documented experience facilitating Joint Application Development (JAD) sessions with groups of application end-users.One year of documented One year of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts.One year of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagrams. One year of documented experience performing application development, preferably on a Certified Electronic Health Record (EHR) product.One year of documented experience and/or education related to HL7 standards including ADT and CCDA.One year of experience with databases and generating ad-hoc reports using SQL queries.Physical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business Analyst, Lead
CAI, Raleigh
Business Analyst, LeadReq number:R2085Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are seeking an experienced and dynamic Lead Business Analyst to join our team. As a Lead Business Analyst, you will be at the forefront of transforming our business needs into technology-driven solutions. Your expertise will be crucial in gathering, modifying, and recommending business requirements for our cutting-edge IT projects. This position will be full time and remote.Job DescriptionJob Profile SummaryWe are seeking an experienced and dynamic Lead Business Analyst to join our team. As a Lead Business Analyst, you will be at the forefront of transforming our business needs into technology-driven solutions. Your expertise will be crucial in gathering, modifying, and recommending business requirements for our cutting-edge IT projects. This position will be full time and remote.What You'll Do The ideal candidate will work as a Lead Business Analyst throughout the SDLCOrganize requirements in ADO to support development; create functional design mock-ups using tools such as BalsamiqSchedule and coordinate all testing activities including system, user acceptance, performance, and production verificationElicitation of Requirements: Conduct stakeholder interviews and workshops to gather business needs and translate them into actionable IT requirementsDocumentation: Create comprehensive business requirement documents, ensuring that the documented processes align with the project objectives and IT capabilitiesProcess Mapping: Document existing business processes and propose enhancements to streamline operations and improve efficiencyRequirements Management: Serve as the liaison between business stakeholders and the IT team, managing and communicating business requirements throughout the project lifecycleAnalysis and Solution Assessment: Analyze business problems and work collaboratively with the technical team to evaluate solution options that address business needsLeadership: Guide and mentor junior business analysts on the team, promoting best practices in business analysis and process improvementWhat You'll Need Required:A minimum of 5 years of experience in a Business Analysis roleProven track record of successful requirement elicitation, documentation, and managementStrong understanding of business process mapping and re-engineeringExcellent communication and interpersonal skills, with the ability to engage with stakeholders at all levelsLeadership experience with the ability to mentor and guide junior analystsBachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferredFamiliarity with industry-standard Business Analysis methodologies and toolsAbility to work in a fast-paced, dynamic environmentPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorsReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business Analyst
CAI, Raleigh
Business AnalystReq number:R2153Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have 15 years of experience in SQL, ETL process, Data conversion with CGI to Oracle cloud migration, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environment. Successful candidates must have 15 years of experience in SQL, ETL process, data conversion with CGI to Oracle cloud migration. This position will be full-time and remote.What You'll DoAnalyze the business processes, procedures, organizational structure, etc. in order to identify problems and determine solutions that reduce risk and increase organizational effectiveness and efficiencyInteract with the business partners and internal and external stakeholders, including executive staff, to understand organizational processes and needsPerform detailed gap analysis to identify gaps between system functionality and organizational needs and document findingsWork with stakeholders to identify project scope, project objectives, project success criteria and project deliverablesCollaborate with project stakeholders and technical staff to elicit and document requirements (e.g. business, functional, non-functional, process models, etc.)Present solutions to business stakeholders and facilitate the iterative refinement of requirementsWork with the Development and Quality Assurance teams to ensure functional requirements are unambiguous and testableAssist in the creation of test cases to verify the system and validate the system and processes are functioning as expectedCreate and maintain project logs to ensure that issues and risks are documented and tracked to resolution; monitor project schedules and follow up with leadership with concerns related to project milestones and timelinesWhat You'll NeedRequired:15 years demonstrated experience in Data conversion with mandatory CGI to Oracle cloud migrationsDemonstrated hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environmentExperience running reconciliation reports on extracted, transformed, and loaded data15 years' experience in SQL and ETL processExperience with JIRAProficient in HDL, FBDI and Oracle table structures with reverse mapping to CGI Proficient in data mining, data structures, schemas, and applicable file structuresThorough knowledge of the principles and practices of planning, developing, implementing, and maintaining student information systemsThorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations and document requirementsKnowledge of programming concepts and various Systems Development Lifecycle (SDLC) methodologiesWorking Knowledge of Web Accessibility Guidelines 2.0Fluent language skills and written communication abilityExperience with developing reports, documents, presentations, etc.Experience creating record documents, to include agendas, project logs, meeting notes, etc.Proficiency with MS Office, to include strong competency with Word, PowerPoint, Excel, OutlookProficiency in developing and presenting, both verbally and in writing, technical information and presentations to non-technical audiencesGraduation from an accredited college with a bachelor's degree in business or public administration, Computer Science, Information Technology, Information Systems or a related fieldPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business Intelligence Analyst - Remote with limited Travel!
Beacon Hill Staffing Group, LLC, Raleigh
Position: Business Intelligence Analyst The Business Intelligence Analyst partners with our client's corporate office and subsidiary companies to provide high-level analytical support, including recommendations to support business decisions. The position plans and manages analytics and reporting projects, as well as, manages, with the assistance of company data stewards and curators, critical corporate data products. Job Responsibilities: The Business Intelligence Analyst will have the following responsibilities: Analyze complex data sets to identify business and market trends. Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Develop and implement data models, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Design, create, and maintain rich interactive visual reports, dashboards, and scorecards using BI tools (e.g., PowerBI). Work closely with management and operational teams to gather requirements and execute BI strategies that align with organizational goals. Translate business needs into technical specifications and ensure data accuracy and reliability.Assist in the deployment of data to the data warehouse. Implement policies and procedures for the collection and analysis of data. Create or discover new data procurement and processing programs.Collaborate with teams across the organization to integrate BI solutions into the business. Communicate complex concepts and the results of the analyses in a clear and effective manner to management and other key stakeholders.Continuous Learning and Development: Stay informed of the latest BI technologies and analytics best practices. Recommend improvements and innovations to enhance our business intelligence system. Key Activities: Activities include: Understanding business needs and objectives.Identifying and validating internal and external data sets generated from a diverse range of business and operational processes.Transforming the results of analysis into information that can be communicated to stakeholders using dashboards and reports.Interpreting and analyzing data, comparative analysis, benchmarking, and trend analysis.Bringing data together to communicate clear themes and trends.Focusing on data quality to provide confidence in making decisions on a single version of the truth. Communicates regularly with data suppliers and foster positive working relationships.Evaluates data environment performance by monitoring against key performance indicators.Addresses data curation non-compliance and escalate significant issues. Level-Specific Competencies: The Business Intelligence Analyst will perform their duties with the following competencies: Assists with the creation of regular business intelligence reports using standard tools.Supports data preparation from existing sources.Sources and prepares data for analysis and performs standard business intelligence analysis activities.Creates and delivers standard reports based on stakeholder needs and conforms to agreed standards.Investigates the need for new or revised business intelligence analysis.Contributes to the recommendation of improvements. Engages with stakeholders under direction.Supports business intelligence needs of specific management, governance processes, or operational areas.Investigates the need for business intelligence reporting and analysis where there is some complexity and ambiguity.Selects and applies standard business intelligence tools and techniques to provide insights and aid decision-making. Selects, acquires, and integrates data for analysis.Identifies opportunities to digitize and streamline operational data handling and optimize business intelligence capabilities. Qualifications: 7+ years of related Business Intelligence or Analytics work experienceStrong project management, organizational, and reporting skillsAdvanced MS Office and database skillsExperience using business intelligence and reporting software (Power BI, Salesforce, Qlik, etc)Experience with data stewardshipKnowledge of system implementations. Travel Requirements : Must be able to travel on an as needed basis in Madison, WI Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)
Business Analyst 4
Beacon Hill Staffing Group, LLC, Raleigh
Summary: Develop business line process maps, procedures for new business initiative.Education/ Experience: Bachelors degree.Specialization in Business, Finance, Engineering, Science or Math is desirable.8+ years experience.Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes.Knowledgeable on business process modeling, process mapping.Capable of writing clear and well structured business requirements documents.Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Work with team members to understand the needs of the project.Strong verbal and written communication skills.Must have a strong command of the English language; written and oral. Strong facilitation and presentation skills.Major Job Duties and Responsibilities: Identify and analyze business plan and including requirement definition, process review, impact assessment and operational streamlining where appropriate.Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases.Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required.Coordinates and provides support to the business with the process implementation. Perform other duties as assigned.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™
Business Analyst
CAI, Raleigh
Business AnalystReq number:R2273Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs the Business Analyst will work closely with project managers and cross-functional teams to support technology deployments, platform evaluations, and enhance business processes.Job DescriptionWe are looking for a Business Analyst to bridge the gap between business stakeholders and IT solutions, ensuring that our projects deliver value and align with our strategic goals. This position will be full-time and remote. What You'll Do Collaborate with project managers to ensure seamless integration of business analysis within the project management lifecycleElicit, analyze, and validate requirements for changes to business processes, policies, and information systemsDevelop comprehensive technical documentation that clearly outlines system functionalities, business processes, and user guides to facilitate understanding and usage across all levels of the organizationFacilitate requirements gathering sessions and work with stakeholders to define and document business needs, and securing formal signoff from stakeholders to ensure alignment with business objectives and approval for project progressionTranslate business requirements into user stories or functional specifications for IT implementation, ensuring clarity for development teamsAct as a liaison between technical teams and business units, fostering a collaborative environment to ensure successful technology solutions Participate in Agile ceremonies and work closely with the scrum team, providing support as needed to the ScrumMasterUtilize project management tools such as Jira or Azure DevOps to track and manage business analysis tasks within project frameworksPerform analysis on existing systems and processes, recommending improvements and innovative solutionsSupport the creation and execution of test plans to ensure solutions meet business requirementsContribute to the development of training materials and assist with user training sessionsManage and prioritize backlogs in coordination with business product owners and project managersDevelop a deep understanding of the business domain to add value to discussions and decision-making processesWhat You'll Need Required:Bachelor's degree in IT, Business, or a related field2-4 years of experience in a business analysis role, preferably within an IT or technology-focused environmentDemonstrated experience with Agile methodologies and working with Agile teams; familiarity with Scrum and Kanban is a plusExcellent analytical and problem-solving skills, with the ability to handle complex information with accuracyStrong communication and interpersonal skills, with a track record of effectively engaging stakeholders at all organizational levelsAdvanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and the ability to quickly adapt to new technologiesExperience in developing and executing test plans to validate solution effectivenessAbility to work collaboratively in a team environment as well as independently with minimal supervisionFlexible and adaptable, able to navigate shifting priorities and embrace new challengesExperience with multiple SDLCs Preferred:Proficiency with tools like Jira or Azure DevOps for managing requirements and tracking project progressPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business Liaison
Greene Resources, Raleigh
Position: Client Service RepresentativeLocation: Raleigh, NCExperience: Demonstrated job tenure in one of the following sectors or industries or a similar field: account management, human resources, public health, non-profits, academia, legal, banking, business development, or technical support and salesEducation: High school diploma or GED; Some post-secondary education preferredType: Full-time, ContractSchedule: M-F 9:00 am to 5:30 pmPay: Starting Pay Range of $18-$22/hr dependent on experienceGreene Resources is hiring Client Service Representatives, also known as, Business Liaisons (BLs), to contribute to an on-going government sponsored study for one of the top research institutions recognized worldwide. When your job contributes to this important work, it is easy to get excited about what you do!Job Description:Work in partnership with a nonprofit research organization to populate and maintain a large online database called the Occupational Information Network (O*NET).High-dialing work environment -- speak on the phone for the majority of the daySponsored by the U. S. Department of Labor, O*NET is the primary source of occupational information about the workforce in the United States. Please visit https://www.youtube.com/onetcenterfor to learn more.Position Requirements:Production Onsite requirements as (5) days per week for the first 6 weeks of your assignment. Following the successful completion of your first 6 weeks, you will be considered for Remote Eligibility; defined as (5) days, working from home Monday - Friday, dependent on successfully meeting both project performance goals and Greene Resources position and policy requirements.Proficient with Windows applications and emailEasily build rapport, cultivate, and maintain relationshipsConvey confidence over the phoneEasily develop business-to-business relationshipsEffective time management and organizational skillsStrong written and verbal communication skillsComfortable in a high-dialing work environmentTop Benefits/Perks:Competitive benefits including health care, dental care, vision care, 401K/matching, PTO and paid holidaysFully paid training!Professional opportunities, including performance-based benefitsOffice is a small suite within a beautiful modern office building in the North Raleigh area conveniently located near a number of restaurants and shopping areasOn-site break room and kitchen amenities are provided, as well as a Greek restaurant conveniently located within the same office building!Greene Resources does not just connect you with a job; we offer you the ability to double your earning power in as little as two years. How? We offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. What we're offering isn't necessarily a quick fix; you'll still have to put in the work to achieve success. But once you do, you'll never feel stuck in a dead-end job again.Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Business Operations Analyst
CAI, Raleigh
Business Operations AnalystReq number:R2061Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Business Operations Analyst, you will be responsible for application administration, and system configuration, and may assist with the identification and documentation of ITIL service management processes. The Business Operations Analyst will work closely with other members of the IT Service Management support team, process SMEs, and business partners to ensure operational efficiency and contribute to ongoing strategic initiatives.Job DescriptionWe are seeking a Business Operations Analyst to serve as a point of contact for our business teams and will provide support for various IT Service Management systems and processes. This is a full-time, remote, and long-term contract.What You'll DoAdminister, configure, and maintain systems and/or processes that support IT Service Management and other business systems to ensure optimal functionality and performanceCollaborate with stakeholders to understand business requirements and implement solutions within various systemsAssist with system testing and ensure enhancements of systems and integrations run accurately and efficiently according to business requirementsPerforms process analysis, process mapping, and root cause analysis to clarify business needs and challengesDocument and maintain business system documentation and records.Contribute to the development and maintenance of process documentation and training materialsAct as a point of escalation for complex issues, collaborating with team members to resolve challengesWhat You'll NeedRequired:Bachelor's degree and 5+ years of experienceExperience with content management systems, including configurations and administrationUnderstanding of ITSM applications and processesExperience with service management processesStrong problem-solving and analytics skills to assist with developing technology solutions that solve business problems quicklyCommunicate well both verbally and in writingTeam player, solid work ethic, flexible, able to change direction quicklyGreat organizational skills and attention to detail, ability to juggle and prioritize multiple tasks simultaneouslyPreferred:Experience with the ServiceNow platform, including configuration and administrationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business Systems Analyst 2
Beacon Hill Staffing Group, LLC, Raleigh
Summary:Responsible for working with complex information systems and develops or modifies existing systems through analysis of business and user needs.Education/ Experience: Associate�s degree in Computer Science, Computer Engineering or other related field - preferred.2-4 years related experience.Skills and Competencies:Strong verbal and written communication skills.Must have a strong command of the English language written and oral.Strong facilitation and presentation skills. Ability to resolve minor conflicts/issues using different tactics for prior to escalation.Knowledge of cost/benefit analysis, risk assessment and quantification methodologies.Demonstrated ability in the following methods: interviewing, data modeling, business process modeling, business object modeling and user interface design. Knowledge of computer software.Ability to work independently.Organized with strong time management.Teamwork and Cooperation.Major Job Duties and Responsibilities: Under supervision, coordinates detailed business requirements while identifying and tracking business systems issues.Research and document sponsor/stakeholder needs in accordance with Project Life Cycle methodology utilizing reporting tools, requirements gathering methodologies, process models, data models and prototypes.Estimate activities required to perform requirements gathering and acceptance testing improving accuracy over time.Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients.May complete end user documentation and prepare training material. Execute and document test plans to ensure quality.Perform unit testing and integration testing.Troubleshoot problems with systems.Maintain systems to optimize performance. Document systemsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™