IT Salary in Philadelphia, PA

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleIT Help Desk Support - Annenberg School for CommunicationJob Profile TitleTechnician, Audio Visual BJob Description SummaryThe Annenberg School for Communication is a unique place at Penn. Our students receive an education that encourages them to redefine what communication studies can do, and what media expertise entails in the real world. In addition, our faculty, scholars, and students produce rigorous multidisciplinary research that changes the understanding of media institutions and their effects. Our staff support this work as part of an intimate work environment, wherein faculty, students, staff, and scholars are one interactive community. As the smallest of Penn's 12 schools, Annenberg staff enjoy a small-school environment along with the benefits of working for the larger institution. We think this makes us a truly distinctive employer at Penn.Reporting to the Help Desk Manager, this position provides hardware, software, and audio-visual equipment IT support for in-person and remote end-users. Produce live content and facilitate virtual meetings, conferences, classes, and other online events in coordination with event organizers and presenters. Train and manage student and temporary workers.Job DescriptionProvide IT Help Desk and Instructional Technology support to Information Technology Service users at the Annenberg School. Assist with and troubleshoot computer hardware, software, and audio-visual equipment. Must be able to have schedule flexibility on nights and weekends to provide support for off-hour events. This is a fully in-person, on-campus position.With an emphasis on remote users, assist faculty, students, and staff with questions/problems regarding computer hardware and software including personal computers and mobile devices.Function as the technical liaison for virtual events, including nights and weekends.Assist lecturers to provide technical accommodations as needed.Train and assist faculty, students, and staff as needed on how to use instructional technology and equipment. This duty may include scheduling training sessions as needed.Train and manage student and temporary workers at the help desk.Assist in maintaining an inventory of equipment along with proper documentation.Assist in software installations, upgrades, and updates for all end-user technologies.Other duties as assigned.A resume must be submitted in order to be considered for candidacy.Qualifications:High School diploma or equivalent; 2 to 3 years of experience, preferably in an academic setting. Advanced skills with Microsoft Windows and Office products, PC and Apple hardware. Experience producing live broadcast virtual events with varied and multiple content sources required. Experience with VR preferred. Excellent customer service skills including good written and oral communication skills. Experience troubleshooting problems in a fast-paced, high-pressure environment. Must be punctual and reliable. Demonstrate ability to relate comfortably with faculty, administrators, students, and staff. Ability to work both autonomously and in a team-based environment.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolAnnenberg School for CommunicationPay Range$17.98 - $24.25 Hourly RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

IT Help Desk Support - Annenberg School for CommunicationUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleIT Help Desk Support - Annenberg School for CommunicationJob Profile TitleTechnician, Audio Visual BJob Description SummaryThe Annenberg School for Communication is a unique place at Penn. Our students receive an education that encourages them to redefine what communication studies can do, and what media expertise entails in the real world. In addition, our faculty, scholars, and students produce rigorous multidisciplinary research that changes the understanding of media institutions and their effects. Our staff support this work as part of an intimate work environment, wherein faculty, students, staff, and scholars are one interactive community. As the smallest of Penn's 12 schools, Annenberg staff enjoy a small-school environment along with the benefits of working for the larger institution. We think this makes us a truly distinctive employer at Penn.Reporting to the Help Desk Manager, this position provides hardware, software, and audio-visual equipment IT support for in-person and remote end-users. Produce live content and facilitate virtual meetings, conferences, classes, and other online events in coordination with event organizers and presenters. Train and manage student and temporary workers.Job DescriptionProvide IT Help Desk and Instructional Technology support to Information Technology Service users at the Annenberg School. Assist with and troubleshoot computer hardware, software, and audio-visual equipment. Must be able to have schedule flexibility on nights and weekends to provide support for off-hour events. This is a fully in-person, on-campus position.With an emphasis on remote users, assist faculty, students, and staff with questions/problems regarding computer hardware and software including personal computers and mobile devices.Function as the technical liaison for virtual events, including nights and weekends.Assist lecturers to provide technical accommodations as needed.Train and assist faculty, students, and staff as needed on how to use instructional technology and equipment. This duty may include scheduling training sessions as needed.Train and manage student and temporary workers at the help desk.Assist in maintaining an inventory of equipment along with proper documentation.Assist in software installations, upgrades, and updates for all end-user technologies.Other duties as assigned.A resume must be submitted in order to be considered for candidacy.Qualifications:High School diploma or equivalent; 2 to 3 years of experience, preferably in an academic setting. Advanced skills with Microsoft Windows and Office products, PC and Apple hardware. Experience producing live broadcast virtual events with varied and multiple content sources required. Experience with VR preferred. Excellent customer service skills including good written and oral communication skills. Experience troubleshooting problems in a fast-paced, high-pressure environment. Must be punctual and reliable. Demonstrate ability to relate comfortably with faculty, administrators, students, and staff. Ability to work both autonomously and in a team-based environment.Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolAnnenberg School for CommunicationPay Range$17.98 - $24.25 Hourly RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.​To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Annenberg-School-for-Communication/IT-Help-Desk-Support---Annenberg-School-for-Communication_JR00086643-1Copyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-6245a5250885924780d58b894adc4f46

Job DescriptionAt WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it's our mission and our purpose.The IT Auditor is responsible for preparing, planning and executing assigned audits in accordance with accepted audit standards, including audits that are more extensive/complex. This position is responsible for ensuring that established financial, operational and compliance practices, and the related controls, are designed and operating effectively.Job Responsibilities:Responsible for evaluating the adequacy and effectiveness of IT, accounting, and operating controls. Responsible for conducting individual audits of related IT General Controls (ITGC) and SOX Section 404 related controls.Prepare, plan, and execute complete reviews of extensive IT audit assignments under the direction of the IT Audit Manager and the Chief Auditor. Resolve technical issues and generate reports (i.e., usage of IDEA, PowerShell, DumpSec etc.) for audit purposes. Participate in the Electronic Fraud Task and Incident Response Team meetings.Participate as Internal Audit's representative on some technology-related Bank projects.Minimum Qualifications:Must have a Bachelor's Degree in Computer Science, Information Systems, Business Administration or Finance.Must have at least 5-7 years of IT Internal Audit experience, preferably in a banking or public accounting environment.Professional Certification (CISA, CRISC, CISSP, CIA, CPA, Microsoft certification) is preferred, or the incumbent should be actively working to achieve a professional designation.Must have the ability to communicate with Associates at all levels including senior management.Must have proven IT Internal Audit skills and a technical knowledge in basic concepts of IT Auditing, as well as a good understanding of industry standard practices.Must have an understanding of COSO and COBIT frameworks, as well as an understanding of public companies reporting requirements under Section 302 and 404 of the Sarbanes-Oxley Act.Must have a basic understanding of federal banking laws and regulations, as well as thorough knowledge of IT (FFIEC) related policies, rules and regulations. Must possess an understanding of Information Security policies and standards, and have a working knowledge of Business Continuity Programs, electronic banking software and applications, Cloud computing, Cybersecurity Regulatory Framework, and Vendor Management practices.Must have familiarity with the usage of data analytic software, such as IDEA.Must possess excellent oral and written communication skills, as well as excellent listening ability and presentation skills.Must be proficient using Microsoft Office software.Must be able to travel within the Bank's footprint in order to perform certain audit assignments which may require overnight travel or day travel to some Bank locations.WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at [email protected] is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Philadelphia, PASalary: $75.00 USD Hourly - $85.00 USD HourlyDescription: Our client is currently seeking a IT Systems Engineer for a 12 month + contract.Role:The Systems Engineer is responsible for engineering and administering all on-premise and remote IT infrastructure technologies, services, and components. The Systems Engineer is also responsible for conducting technology orientations with internal IT personnel, system administration training, and tier 2 escalation incident and problem management. Infrastructure components include on-premise and cloud computing hardware and software, Storage Area Networking (SAN), Wide Area Networking (WAN), Local Area Networking (LAN), Active Directory (AD), backup and restore technologies and end user computer operating systems and build types. The Systems Engineer will also recommend tactics or technologies that increase system performance. The right candidate will provide great team member collaborations and customer experiences. The Systems Engineer reports directly to the Infrastructure Architect. Responsibilities: •Directly support the execution of the IT Infrastructure strategy and roadmap •Implement, enhance, and administer computer and networking systems, services, and components to achieve specific business or internal IT functional goals •Support services in a remote/on-premise hybrid employee environment •Prioritize and optimize Tier 2 incident and problem resolution with a focus on customer service •Maintain secure identity and access management and data protection best practices in conjunction with the Director, Cybersecurity to enforce policies and uphold data integrity •Collaborate directly with software and hardware vendors and service providers •Support and maintain all infrastructure component technologies •Train on and suggest enhancements to current IT Standard Operating Procedures (SOP) and work instructions •Act as change owner for infrastructure technology changes •Manage incidents and problems within Tier 2 resolution Service Level Agreements (SLA) •Provide clear and concise status updates on technology implementations and Tier 2 incidents and problems Requirements: •Strong knowledge of Windows Active Directory, Azure, Identity Management, and M365 applications •Strong knowledge of vmware •Strong knowledge of WAN, LAN, and SAN technology stacks •Strong understanding of desktop, mobile, and web application architectures •Proficient with Amazon Web Services (AWS) •Proficient with Bash and/or Powershell script authoring•Proficient with Mac and Linux operating systems •Familiar with SonicWall, Zscaler, WDS, and InTune products•Good communication skills•ITIL change management experience•Solid teamwork and interpersonal skills•Solid customer-centric behaviors and actions•Solid understanding of ITIL incident, problem, and asset management•Proven ability to work in a collaborative and high-performance environment•Ability to operate effectively in fast paced environment Qualifications:•Bachelor's degree in IT, Computer Science, or related area•8+ years of information technology experience within an infrastructure function•3+ years' experience in IT infrastructure management•Bonus: Experience in Biotechnology or Life Science industry •Preferred: MCSE, CompTIA Network, ITIL, CISSP or similar certificationLocation: •This role will be located in Philadelphia, PA and must be onsite 2 days per week minimum Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking an IT Project Manager (GMP) in Philadelphia, PA / Hybrid.Role description• Manage and oversee the implementation of manufacturing systems in a GMP setting• Collaborate with cross-functional teams to design and build the IT infrastructure necessary for manufacturing operations• Ensure that the IT infrastructure meets the highest industry standards• Work with stakeholders from technical operations, facilities, and quality assurance to ensure the success of manufacturing system projects• Oversee lab-related projects and ensure their seamless integration with manufacturing systems• Keep up with industry trends and best practices to ensure that manufacturing systems remain cutting-edge and compliant• End client has mature PMO• Will be very particular on Project Managers being hands on (managing schedules, resources, kick offs, budgets)• No portfolio leads or program managers for thisSkills & Requirements• 7+ years of experience in IT project management, with 5+ years in the pharmaceutical or life sciences manufacturing industry• Strong knowledge of manufacturing systems, IT infrastructure, and pharmaceutical manufacturing processes• Experience in managing at least 2 projects involving MES and Oracle inventory management implementations.• System validation experience• Excellent communication and collaboration skills to work effectively with cross-functional teams• Program management experience in a complex and dynamic environment• Knowledge of regulatory requirements, especially 21 CFR Part 11• Familiarity with lab management and integration into manufacturing systemsSpecific Tools Used: MS Project, Sharepoint, JiraLooking for: PMP certified, six sigma, green belt• Experience in Systems like MES (slam dunk), CMMS, OSI PI, SCADA, PLC etc• Experience with cloud computing platformsBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1160750 - Caroline Inderlied

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleIT Support Specialist, WCIT Client ServicesJob Profile TitleInformation Technology Support Specialist BJob Description SummaryFounded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse population of staff, representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton faculty, staff and students. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for faculty/staff/students, events, and initiatives we support.Job DescriptionIT Support Specialist position's responsibilities: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected.Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more.DUTIES: The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support.IT Support Specialist position's responsibilities:As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected.Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours.QUALIFICATIONS: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities.Effective interpersonal skills, excellent social skills, independent problem-solving and decision making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront.Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality, and diplomacy in all interactions with the Wharton community.ITIL/ITSM experience a plus.Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience.Demonstrated technical troubleshooting ability.Ability to work both independently and as a member of a teamJob Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolWharton SchoolPay Range$43,919.00 - $54,600.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

IT Support Specialist, WCIT Client ServicesUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleIT Support Specialist, WCIT Client ServicesJob Profile TitleInformation Technology Support Specialist BJob Description SummaryFounded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse population of staff, representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton faculty, staff and students. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for faculty/staff/students, events, and initiatives we support.Job DescriptionIT Support Specialist position's responsibilities: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected.Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more.DUTIES: The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support.IT Support Specialist position's responsibilities:As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected.Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours.QUALIFICATIONS: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities.Effective interpersonal skills, excellent social skills, independent problem-solving and decision making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront.Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality, and diplomacy in all interactions with the Wharton community.ITIL/ITSM experience a plus.Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience.Demonstrated technical troubleshooting ability.Ability to work both independently and as a member of a teamJob Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolWharton SchoolPay Range$43,919.00 - $54,600.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.​To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/SteinbergDietrich-Hall/IT-Support-Specialist--WCIT-Client-Services_JR00087856Copyright ©2022 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-bffd441aeb85a54596356683bade2594

University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleIT Desktop/AV Support SpecialistJob Profile TitleInformation Technology Support Specialist BJob Description SummaryInformation Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.ISC's 300-plus employees work closely with the University's IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn's IT community, faculty, staff and students in support of an environment of discovery and progress.ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/ . This position will be a valued member of the HireIT Services department, which reports up through the ISC's Client Services organization. ISC's HireIT Services team provides best-in-class IT service delivery in a matrix environment to more than 1000 clients across a diverse collection of campus organizations. The IT Desktop/AV Support Specialist will interact daily with clients who have varying levels of technical expertise and provide them with top-tier support and consulting; this requires a combination of sound independent judgment, a professional demeanor, and superior technical ability. The goal of our IT specialists is to form trusting professional relationships with our clientele. The IT Desktop/AV Support Specialist splits time between providing desktop support and AV support activities. This position will be accountable for providing premiere technical support to executive level clients and internal clients including but not limited to all aspects of setup and testing of audio/visual equipment, troubleshooting audio/visual issues for clients, and supporting clients in a managed Windows and Mac environment. This role will also be responsible for the proactive service of HireIT's AV spaces. This role will contribute to IT projects in support of clients' diverse business goals. Creating documentation to support changes, teach new concepts, and document policies and procedures is a key aspect of this role; great communication skills are a must. Successful candidates have an excellent track record of providing customer service and are team-oriented professionals.Job DescriptionJob ResponsibilitiesPremiere technical support for audio/visual equipment, special events and internal meetings - in person, virtually, and/or in a hybrid environmentOne-on-one and just-in-time training to presenters on the operation of AV systems Regular maintenance and testing of audio/visual systems installed in client spaces on campus Setup and support for software and hardware-based video conferencing Assisting users in the proper operation of AV systems Answering phone calls, emails and tickets while using HireIT's contact center on a regular basisCoordinating with HireIT's Operations Management team for dispatch to assist clientsProviding desktop support to our clients in both Windows and Mac environmentsProducing training guides and documentation Maintaining an inventory of AV equipment and supplies Familiarity with Microsoft Active DirectoryTroubleshooting AV issues in complex networking environments that contain multiple firewalls and VPN servicesLeading, participating in and serving as a liaison between the department, clients, other campus computing support groups, and other ISC teams.This position may require occasional evening or weekend hours. QualificationsRequired:Bachelor of Science and 1 to 2 years of experience or equivalent combination of education and experience is required.Demonstrated proficiency in the configuration, maintenance, and operation of AV systems including but not limited to display, audio, control systems, and video conferencing. Experience providing technical support for contemporary client operating systems (Macintosh and Windows) and productivity applications, preferably in an academic computing or professional services environment. Ability to thrive in a client-centric, technically-focused environment.  Ability to adapt to a changing and variable work experience. Excellent interpersonal, listening, oral and written communication skills with the ability to document and present technical materials clearly. Preferred:Ability to work with a wide variety of clients and colleagues, delivering exemplary technical support. Ability and commitment to maintaining the confidentiality of sensitive materials. Experience configuring, deploying and supporting client systems in a highly managed environment. Ability to work collaboratively in a team environment to produce best outcomes. Skills and experience with current and emerging trends in audio/visual and presentation technology and the ability to demonstrate an understanding of how technology can enable a variety of presentation methods. Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolInformation Systems and ComputingPay Range$43,919.00 - $72,000.00 Annual RateSalary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University BenefitsHealth, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Job Summary:The IT Business Analyst will be responsible for gathering, analyzing, and documenting business requirements from stakeholders and working closely with the programming team to ensure these requirements are met. This role will serve as a bridge between the business and technical teams, ensuring that systems and processes are developed and implemented in line with business objectives.Key Responsibilities:Gather Business Requirements: Conduct meetings with stakeholders to understand their needs and translate them into functional requirements. Document these requirements clearly for the programming team.Liaise with Programmers: Work closely with the programming team to ensure that the business requirements are understood and implemented correctly. Assist in troubleshooting any issues that arise during development.System Analysis: Analyze existing systems and processes to identify areas for improvement or enhancement. Make recommendations based on these analyses.Project Management: Assist in planning and monitoring project progress. Ensure that projects are completed on time and within budget.Testing and Validation: Conduct testing to ensure that the developed systems meet the business requirements. Validate the functionality and performance of the system before it is deployed.Qualifications:Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.Proven experience as an IT Business Analyst or similar role.Strong analytical and problem-solving skills.Excellent communication skills, both written and verbal.Ability to work effectively with both business and technical teams.Physical Requirements:Ability to sit for extended periods.Ability to use a computer for extended periods.

COGS has partnered with a rapidly growing, multi Billion dollar Chemical Manufacturing Company servicing multiple global industries. Due to increased market demand, they are in growth mode and expanding! This has led to increased opportunities for career trajectory and hence they are looking for an IT Commodity Leader to take ownership for the procurement of essential resources important for the operations of the IT Department and wider organization. This role is ideal for a highly strategic Procurement Professional, perhaps looking for the next step in their career.The salary for this position is up to 130K based hybrid in Philadelphia, PA.Due to the streamlined nature of the procurement function, this position will report directly to the VP. In this role, you would be supporting the entire IT function of the business. This will provide ample opportunity to learn developed sourcing strategies from highly experienced industry professionals.Responsibilities:Collect business needs and identify potential vendors.Create and circulate RFPs/RFQs, gather bids, and pertinent information.Assess proposals/quotes, considering quality, cost, and other factors, and suggest suppliers aligned with organizational needs.Collaborate with Legal and selected suppliers to formulate agreeable contracts.Scrutinize price proposals, financial documents, and related data to gauge price fairness.Ensure comprehension and transmission of internal stakeholder requirements to suppliers, collaborating with suppliers to resolve any order complications.Qualifications:5+ Years Indirect Procurement experience (IT, Services etc)Experience negotiating IT and Services contractsStrong Strategic ExperienceStrong stakeholder management & influencing skillsExperience with industry-leading supply chain processesGrowth MindsetThis opportunity can offer you:Huge opportunities for career progressionCompetitive 401K, health, dental & vision schemesHugely impactful role with a mandate to drive changeWork cross-functionally in a well-cultured and growing companyThe chance to bring your expertise to a new industry