HR Salary in Pasadena, CA

Innova Solutions is immediately hiring for a Case Manager Position type: Full Time Duration: 4 months + Location: Remote - Need to collect equipment from Pasadena, CA Major Responsibilities/Essential Functions: Participate in managing the organization's complaint and grievance process. Accountable for investigation of all issues, including collection and documentation of appropriate data. Identify and address specialty / flagged cases and follow appropriate processes for different types of cases Communicate with a diverse set of internal and external clientele to achieve excellent results in the areas of complaint and grievance handling, compliance, documentation and enhancement of the member experience. Partner with and outreach to internal staff, other MS Departments, managers and physicians to resolve issues as quickly as possible. Research, resolve and communicate complaints and grievances filed by members and communicate Health Plan's decisions appropriately back to member or their authorized representatives Ensure that complaints and grievances are processed in accordance with regulations, compliance standards and policies and procedures. Meet timeframes for performance while balancing the need to produce high quality work related to complex and sensitive member issues. Ensure integrity of departmental database by thorough, timely and accurate entry, consistent with regulatory protocols and effectively manage case resolution inbox everyday Participate in departmental meetings, trainings and audits as requested. Answer questions and manage members on existing / open cases Escalate issues to management as appropriate to maintain compliance. Minimum Work Experience and Qualifications: Experience in a service related industry, call center experience preferred. Excellent interpersonal, verbal and written communication skills. Ability to work with peers in self-managed teams. Ability to prioritize work and ensure all compliance elements are met. Demonstrated conflict resolution and mediation skills with ability to secure action from multiple stakeholders. Ability to use sound judgment and to handle complex issues independently, but with the knowledge and ability to escalate and ask for help when needed. Demonstrated ability to work in a time-sensitive environment involving patients, family members and advocates. Extensive working knowledge of personal computers to include Windows based software applications, MS Word, etc. (added) Ability to multitask and manage time in order to perform well on long term projects while being flexible enough to assimilate short term projects on an ongoing basis. Must be able to work in a Labor/Management Partnership environment. Preferred Work Experience and Qualifications: Experience in a complex health care environment preferred. Strong working knowledge of federal and state regulations, laws and accreditation standards related to health care and managed care organizations. Knowledge of member complaint and grievance processing preferred. Competent working knowledge of KP Health Plan benefits plan/contracts/systems strongly preferred. Educational requirement - high school diploma or GED required. Some college preferred. ENTER YEARS OF EXPERIENCE REQUIRED: Hiring Manager: Barbara Barrett. Is this manager a Do Not Contact?: No- Barbara is open to emails. Sloane is still DNC. Distribution Route (TT/SD): TT: Rose, Randstad, Direct Source, Artech, Innova. Expected Bill Rate to KP (with MSP Fee): $50 with MSP Fee. Office Location (if remote, please provide the KP Site address): Any Southern California KP locations (including but not limited to: Kern County, San Diego, lots in LA, Orange County, San Bernadino, Riverside.) Anywhere there is a kaiser center. Candidate will be required to pick up their Laptop in Pasadena and do another day of onsite training in Pasadena. Any Travel for this role?: No. Remote Options (Fully Remote, Partially Remote, KP Onsite): If Remote: Will the worker need to be Remote local to the office or Remote anywhere in the US: Remote Local . Two days of training and pick up of equiptment are onsite in Pasadena. Once training is complete, worker will be working fully remote. If Onsite (please note if the worker is onsite, they must be vaccinated before starting the role): Parking Situation: varies by location, typically parking lot onsite Dress Code: Business Casual for training. Required Level of Education and Preferred Level of Education: MSW required. If MSW is not obtained, LCSW will be considered acceptable, meeting this requirement. How many years of related experience are you looking for in your ideal candidate? 2 years. Specific Systems Knowledge Required: Basic computer skills required. Specific Systems Knowledge Preferred: Epic experience is a huge plus. Expected Shift: 9a-530 pm PST Monday Friday (there is flexibility in this if a worker wants to start a little earlier or later). Interview Process: Video Interview. Job Description: Title: Case Manager Continuing Care REQ SPECIFIC MUST HAVES: Exceptional customer service, be able to think on their feet, get along well with the team, and have ability to look at a case holistically. Be willing to learn if needed about the medical pieces. Be willing to reach out to team members for support. Write basic care plans: such that, if exercise is required, will list walk 4x a week for 30 minutes, schedule follow up appointments with specialty doctor every 6 weeks (as reference by doctor in chart), etc. Bigger picture thinking and recognize when something is emergency. Knowledge of managed care is great. Will be supporting Medical/Medicare population. Great listening skills and be able to pivot and think of next best questions to ask the patient, etc. The ideal candidate will have: Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Safaktullah Khan Deputy manager PHONE 678-553-8911 EMAIL [email protected] PAY RANGE AND BENEFITS: Pay Range*: $30 - 35 /hr *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

ADP Technology Services, Inc. is hiring a Senior Application Developer in our Pasadena, CA location. Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you! Ready to design what's next?To thrive in this career, you'll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You'll be curious, persistent, and at times persuasive.As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun. WHAT YOU'LL DO:Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.Learning. You're always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a "learn as you go" approach with a willingness to figure out new ways of doing things.Create Results. You're proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it's as polished as you could make it.Continuous Learning. You will actively collaborate with other associates to share ideas or show what you've learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.Challenges. Inevitable challenges will arise, and we'll rely on you to look for a solution.Responsibilities. Responsible for participating in relevant aspects of Software Development Life Cycle (SDLC), including planning, constructions, testing, reviews, and demonstrations. Develop and review software requirements, create design documents, write programs, package, test, configure, and deploy software. Work with clients, product managers, analysts, architects, and engineers to plan, design, develop, test, and implement information technology solutions. Develop and enhance software programs and data structures that meet business objectives. Design, develop, test, and refine software deliverables. Review and create system, software, and functional design specifications. TO SUCCEED IN THIS ROLE:Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field of study plus five (5) years of related experience required. The company will also accept a Master's degree and two (2) years of related experience.Work Experience. Two (2) years of experience must include: Java; Java 8; Spring Boot; JavaScript; Angular; React; Web services; RESTful APIs, and open source tools including Apache KAFKA; Event Driven design and development; Template driven design and development; CICD Development. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos What are you waiting for? Apply today!Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY(ADA version: https://youtu.be/IQjUCA8SOoA ) For more information please visit: jobs.adp.com #DNS

Established company is seeking a Customer Service Rep for an immediate fill in the greater Pasadena, CA area! Pay range: $19-23/hr. Responsibilities:Handling customer inquiries and resolving complaints in a timely mannerProviding product or service informationProcessing orders and returns as requiredManaging and maintaining customer accounts accuratelyEscalating complex issues to higher level supportContinuous follow up with customers and maintain customer satisfactionHeavy data entry/documentation recording customer interactions, inquiries, complaints, and resolutions Qualifications:Previous customer service experience requiredExcellent communication skillsProblem solving and time management skillsKnowledge of CRM systems and computer fluentStrong data entry skills and attention to detailAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Join our team as a Receptionist, where you will be the welcoming face and voice of our company. This role involves handling phone calls, assisting visitors, and supporting day-to-day office operations. Pay: $17-20/hr.Responsibilities:Greet and assist visitors with a friendly and professional demeanorAnswer and direct incoming calls efficientlyManage front desk operations, including mail handling and appointment schedulingMaintain a neat and organized reception areaQualifications:Excellent communication and interpersonal skillsBasic computer proficiency (Microsoft Office, email, etc.)Previous experience in a receptionist or customer service role is a plusProfessional appearance and demeanorAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Join our team as an Office Clerk with expertise in Advanced Excel! Pay range: $20-22/hr.Responsibilities:Utilize advanced Excel functions to analyze and interpret dataGenerate detailed reports and summaries for managementConduct data validation and ensure accuracy in recordsCollaborate with other departments to streamline data processesAssist in creating and maintaining complex spreadsheetsManage and update databases with precisionCoordinate and schedule appointments using Excel toolsHandle incoming and outgoing mail with attention to detailProvide support in inventory management and office supplies orderingCollaborate on projects requiring advanced Excel expertiseRequirements:High school diploma or equivalentStrong organizational and multitasking skillsProficient in Microsoft Office, with advanced proficiency in ExcelExcellent communication skillsAbility to work well in a teamAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description:As an HR Manager specializing in benefits, you will play a pivotal role in designing, implementing, and administering employee benefit programs within our organization. Your primary responsibility will be to ensure that our benefits offerings align with our company's objectives while meeting the diverse needs of our workforce. Key duties include:Benefit Program Management: Oversee the development, implementation, and maintenance of employee benefit programs, including health insurance, retirement plans, wellness initiatives, and additional perks.Compliance and Regulation: Stay abreast of relevant laws and regulations governing employee benefits, ensuring our programs remain compliant with all legal requirements.Employee Education and Support: Serve as the primary point of contact for employee inquiries regarding benefits packages, offering guidance and assistance as needed. Coordinate educational sessions to help employees understand their benefit options and maximize their utilization.Vendor Management: Collaborate with benefit providers, brokers, and other vendors to negotiate contracts, resolve issues, and optimize the value of our benefit offerings.Data Analysis and Reporting: Analyze benefit utilization data to assess program effectiveness, identify trends, and make informed recommendations for program improvements.Open Enrollment Coordination: Lead the planning and execution of annual open enrollment periods, including communication campaigns, enrollment process management, and employee support.Cost Management: Monitor benefit program costs and recommend strategies to control expenses while maintaining competitive offerings.Policy Development: Contribute to the development of HR policies and procedures related to employee benefits, ensuring consistency and alignment with organizational goals.Continuous Improvement: Proactively identify opportunities to enhance our benefits offerings and streamline administrative processes, driving continuous improvement in the employee experience.Qualifications:Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).Several years of experience in human resources, with a focus on benefits administration.In-depth knowledge of employee benefit programs, including healthcare, retirement, and wellness initiatives.Strong understanding of relevant laws and regulations governing employee benefits (e.g., ERISA, ACA).Excellent communication and interpersonal skills, with the ability to effectively communicate complex benefit concepts to employees at all levels.Analytical mindset with the ability to interpret data and make data-driven recommendations.Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.Certification in Human Resources (e.g., PHR, SPHR) is a plus.Please send your resume to May Mullen at All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We're hiring an Office Clerk to join our team! Pay range: $17-20/hr.Responsibilities:Data entry and document filingAnswering and directing phone callsAssisting with office tasks as neededMaintaining a tidy and organized workspaceCoordinating and scheduling appointmentsHandling incoming and outgoing mailAssisting in inventory management and ordering office suppliesProviding support to colleagues and departments as requiredManaging and updating databasesAssisting in the preparation of reports and presentationsRequirements:High school diploma or equivalentStrong organizational and multitasking skillsProficient in basic computer applications (MS Office, Excel)Excellent communication skillsAbility to work well in a teamAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.