Customer Service Representative Salary in Orlando, FL

Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.

DH Pace Company, Inc., is seeking to hire an Inside Sales Representative in our Orlando, FL office! The Inside Sales Representative should have strong customer service skills who will support sales through calling existing and potential commercial customers. If you have a knack for sales and numbers and are detail-oriented, please apply! JOB RESPONSIBILITIES: Communicate with customers to develop sales opportunities and/or solve problems; consultative sales. Works directly with management and service technicians. Estimates, details, and submits final proposals to customers. Maintains and updates Customer Relationship Management System (CRM) daily. Responsible for achieving sales objectives. Performs other related duties and responsibilities as assigned. JOB REQUIREMENTS:  Possess an ability for technical applications and mechanical systems Must be detail-oriented and good with numbers Experience with blue prints/plans and specs (preferred) Must have an outgoing personality and a natural affinity for taking care of customers References must be able to tell us that you have an outstanding work ethic, are highly reliable, self-motivated and goal oriented with a drive to be successful Must have good time management skills, be organized and have the ability to multi-task  Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.   Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more!  Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Sales

Orlando, FL, USAFull time2024-04-01R24_0000008838SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI238929016

Purpose:To provide warranty and service support to Builder service center. Handle any warranty and service requests to satisfy the builder's requirement for warranty, service or customer satisfaction. All efforts should be consistent with our Mission Statement, CIP principles and Builder Channel Standardization. Essential Functions:* Perform service or warranty repairs, adjustments, or replacements as needed to satisfy customer requirements.* Develop working knowledge of Maestro and other AWC electronic tools.* Develop extensive product knowledge.* Determine through inspection if necessary the extent of a warranty or service issue as requested by customer service.* Perform installations if necessary* Repair, replace or adjust countertops.* Repair, replace or adjust cabinets.* Assist in warehouse as needed.* Support efforts by all members of the American Woodmark team to continuously improve departmental, location and company performance. SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Education, Experience, and Skills* High school diploma or GED, some college courses beyond high school preferred.* 1 to 3 years experience with cabinet installation and repair.* Ability to build effective business relationships and work effectively with all levels of employees within AWC and its customer's organization and the public.* Excellent reasoning ability and decision-making skills.* Excellent communication skills.* The ability to act as a team player.Language Skills:Ability to read and interpret common business documents including reports, charts, graphs and diagrams. Ability to listen and communicate effectively with customers/clients in an effort to respond to common inquiries or complaints from customers/clients. Mathematical Skills:Ability to add, subtract, multiply, and divide in all units of measure, using wholenumbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret graphs and diagrams Reasoning Ability:Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to sit, stand and walk; talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to lift and move a minimum of 75 pounds. WORKING CONDITIONS:Typical office and construction site environment. The noise level is moderate to high. Significant travel around town is required. Work shifts may vary from standard business hours. Occasional weekend work and extended evening hours is required.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Orlando, FL, USAFull time2024-03-27R24_0000008541SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI238732331

Job ID: 494433Preferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarters in Tampa, Florida, and operations in five key Florida markets, Preferred Materials provides municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of construction materials and products. Our employees make Preferred Materials a great place to work. We promote a strong safety culture, where employees take responsibility for their own safety.This position is for our Southpark Office location and is not a remote role.The Customer Service Representative is responsible for managing the daily customer service and dispatch functions for the ready-mix plants. The focus in this role is to exceed the customer and company requirements for Customer Service, Quality, and Efficiency. Manages and oversees the activities of the Customer Service and Dispatch functions concerning servicing and scheduling delivery to meet customer demands and optimize capabilities. Works in an office environment receiving hundreds of calls and concrete orders per day needing to be scheduled at appropriate times. Orders are entered into the computer and must be done with a high degree of accuracy and efficiency. The ideal candidate is required to be customer focused, with excellent phone and computer skills. Ability to react quickly to changing schedules and make adjustments to keep fleet moving.Qualifications (Education/Experience) and Required Skills: Ensure Health & Safety standards are met by complying with legislation, company policies and promoting a safe work environment No experience is required, however experience in customer service, dispatch, production, equipment, maintenance and concrete quality control is preferred. Ready Mix Concrete experience highly desirable and preferred, but not required. Demonstrated ability to train. Ability to present facts and recommendations effectively in oral and written form. Strong interpersonal and organizational skills Good communication and motivational skills Must be able to work well under pressure. Good computer/data entry skills Command software experience and use is preferred, but not required. Microsoft Word and Excel applications experience and use is preferred. Must be able to work a flexible schedule with long hours, occasionally requiring early morning or late night work and some Saturdays. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Preferred Materials, Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 9, 2024 Nearest Major Market: Orlando Job Segment: Data Entry, Construction, Developer, Administrative, Engineering, Technology

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Main Purpose: Sells construction services and solutions by developing relationships with customers, identifying opportunities, and coordinating activities with the local operations team. Specific Role Responsibilities: Make "cold calls" as required in representatives' specific area or territory Develop and identify prospects from current clients, referral leads, and other sources. May lead/participate in presentations to new clients. Establish and maintain effective contact with clients Identify new work leads and manage lead follow-up, record keeping and information distribution Learn to estimate jobs Meet with client management, staff and supervisory personnel to explain character, policies, skills, resources, and capabilities of the firm Notify management of sales activities and approximate timing for company proposal and bid submittals Determine client needs and evaluate company resources and capabilities in light of those needs Represent company, project and/or department during client and project management meetings Plan, coordinate and supervise onsite functions (scheduling, material control, etc.) Interface all on-site work groups as required to resolve problems, ensure quality of construction, etc. in support of overall project schedule May assist in the development and implementation of the Strategic Marketing Plan, department sales objectives, and individual sales plans Perform additional assignments per supervisor's direction Travel: Negotiable Job Requirements Job Requirements: Comfortable in highly visible role to potential and current customers and requires the ability to influence/persuade. Ability to learn the sales process and be able to close sales successfully Enjoys meeting people and resolving business issues Valid driver's license and acceptable motor vehicle record required when duties require use of motor vehicle Ability to pass pre-employment and random screening for illegal substances Penhall Company is an Equal Opportunity Employer. Penhall Company encourages qualified females, minorities, veterans, disabled persons to apply.

POSITION SUMMARYThe Customer Service Senior Representative performs specialized patient access functions requiring an advanced understanding of insurance benefits and internal processes in order to successfully liaise with Payers, Pharma, Physicians and Patients. This role directly interfaces with external clients and requires a high level of independent judgment in order to establish and maintain effective relationships with clients to gain their trust and support. Relies on experience and knowledge of industry best practices to identify exposures to the company and facilitates leadership's knowledge of pending referrals that may have an adverse impact on company goals and the patient experience. Acts as a liaison between both internal and external resources to reduce client abrasion, facilitate the timely processing of referrals and provide accurate status reporting to clients.ESSENTIAL FUNCTIONSFacilitates cross-functional resolution of drug coverage issues & proactively address, researches & resolves issues impacting revenue optimization.Performs medical /pharmacy benefit verification requiring complex decision skills based on payer and process knowledge resulting in on boarding or no starting a specialty patients.Contacts benefit providers to gather policy benefits/limitations; coordinating and ensuring services provided will be reimbursable (e.g., deductible amounts, co-payments, effective date, levels of care, authorization, etc.). Directly interfaces with external clients.Performs medical /pharmacy benefit verification requiring complex decision skills based on payer and process knowledge resulting in on boarding or no starting a specialty patients.Provide expert assistance to clients on patient status. Liaison for company providing referral status reporting.May negotiate pricing for non-contracted payers and authorize patient services and ensure proper pricing is indicated in RxHome. Handle Escalations. Use discretion & independent judgement in handling pt or more complex client complaints, escalating as appropriate.QUALIFICATIONSHigh school diploma or GED required; bachelor's degree preferred.3+ years of relevant working experience; Health care experience with medical insurance knowledge and terminology and experience in patient access preferred.Intermediate data entry skills and working knowledge of Microsoft Office, Patient Access knowledge.KNOWLEDGE AND ABILITIESExtensive knowledge of ESI products and services a must.Experience training and coaching less experienced staff with patience to explain details and processes repeatedly.Excellent phone presentation and communication skills.Demonstrated ability to handle challenging customers in a professional manner.Ability to adapt in a dynamic work environment and make decisions with minimal supervision.Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues with innovative solutions.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.