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Customer Service Representative Salary in Omaha, NE

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SOS Temporary Waiver Services Specialist - Omaha-1
State of Nebraska, Omaha
The work we do matters!Hiring Agency:Administrative Services - Agency 65Location: Omaha Job PostingHiring Rate:$20.170Classification Salary Range:$20.18 - $29.74Job Posting:JR2023-00001180 SOS Temporary Waiver Services Specialist - Omaha-1 (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):Job Description:Do you want to make a difference in people's lives? The Department of Health and Human Services (DHHS) is looking for you to join our team and work within our Eligibility and Enrollment (E&E) Unit within the Division of Developmental Disabilities (DDD). E&E completes assessments to make an eligibility determination for a person to be served on one of Nebraska's Home and Community-Based Services. (HCBS) waiver programs for person with disabilities, including physical, intellectual/developmental, children with special health care needs, or the aging.A successful candidate is someone who can thrive in a fast paced environment, has strong verbal and written communication skills, and is well organized.This position provides a critical role in making eligibility determinations for the Aged and Disabled, Developmental Disabilities, and the Traumatic Brian Injury Waivers. The Waiver Services Specialist (WSS) is responsible for the following critical tasks for our State's most vulnerable population:• Conducts extensive reviews of documentation and records of applicants• Administers Level of Care Assessments• Completes eligibility determinations for all HCBS waivers• Determines level of funding supports• Participates in informal dispute resolution meetings or appeal hearings regarding determinations of eligibility• Performs related work as assignedREQUIREMENTS: Bachelor's degree and professional experience in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs.PREFERRED: Professional experience in healthcare, long term care, gerontology, rehabilitation, health/medical disability case management, children with special health care needs, or completing assessments. Knowledge of medical terminology and concepts. OTHER: Possess a valid driver's license and have immediate access to a reliable vehicle. A state vehicle may be provided dependent upon office location.Knowledge of: current practices in the field of home and community based services, including: level of care criteria; general computer systems and operations.Ability to: assess needs of applicants; communicate effectively to exchange information and resources to meet applicants needs; develop working relationships with individuals who are aged or with disabilities, their families, review team members, community professionals, program directors, agency representatives, and other groups or individuals with interests in developmental disabilities; assess pre-admission evaluation plans to determine level of care; assess service plan for persons with disabilities; consult with and provide technical assistance to clients, families, providers, and agency representatives; operate and update computer tracking systems; interpret and apply agency and program rules, policies, and procedures; organize and evaluate program/operational data; communicate effectively in a variety of situations.Skill in: active listening; asking questions; requesting information from applicants, service providers and other state agencies; interviewing techniques for gathering information; assessing client and family strengths and needs; working with families and individuals with special needs; critical thinking techniques.BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Child and Family Services Specialist Trainee-Compassionate Worker
State of Nebraska, Omaha
The work we do matters!Hiring Agency:Health & Human Services - Agency 25Location: Omaha Job PostingHiring Rate:$20.936Classification Salary Range:$20.94 - $36.19Job Posting:JR2023-00000031 Child and Family Services Specialist Trainee-Compassionate Worker (Evergreen) (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):Job Description:You have the passion; we have the opportunities - let's make a difference for Nebraskans!The Department of Health and Human Services (DHHS) hires dedicated individuals for Children and Family Service Specialist (CFSS) positions. These roles directly impact our mission of Helping People Live Better Lives through the provision of critical family services, supporting families as they build their future & ensure the safety and well-being of children.CFSS roles are rewarding, yet challenging, as they provide opportunities, services, and programs that promote a healthy, safe, and stable environment for children/youth in our communities with their caregivers. CFSS work closely with families that need child welfare intervention because of abuse and/or neglect. CFSS will sometimes work with the legal system toward permanency goals. Case managers are trained on resources necessary to help children and families heal from trauma in their lives, and on the importance of promoting community safety. In Children & Family Services, we aim to provide the least disruptive services when needed, for only the amount of time necessary to give children the opportunity to succeed, live with dignity and respect and help families care for themselves. This will result in healthier families and safer, more prosperous communities. Pay starts at $20.936 with an increase to $24.552 after successfully completing training. Bilingual staff are welcome. Numerous internal promotion opportunities are available. Start your career with Nebraska today!Duties: • Advocate for families. • Respect the individuality of each child and family served. • Respect each child's family and culture • Implement family-centered practice principles into case management to ensure the inclusion of children and families in the decision-making processes that impact their lives • Promote normalcy in the lives of children in care • Adhere to principles and procedures of Structured Decision Making as a tool that will support keeping children and families safe. • Understand and commit to utilizing evidence-based practices that focus on least-restrictive and family-centered approaches. • Identifies and makes appropriate referrals for formal and informal interventions based on the family's needs. • Write clear, concise, and descriptive reports in a timely manner that will be shared with legal entities and the court system.REQUIREMENTS: A Bachelor's degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice, or other related fields. Consideration will be given to applicants who are enrolled in the final semester of their Bachelor's degree. Promotion to a Child and Family Services Specialist is contingent on successfully completing degree requirements and required training. PREFERRED: Experience in child welfare, juvenile justice and/or case management experience, internships with human services/child welfare agencies will also be considered Other- Valid Driver's license is requiredBenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Route Sales Representative
CRH Coffee, Inc., Omaha
PrairieFire Coffee is growing again! We are looking for a customer focused, self-motivated Route Sales Representative with lots of energy, enthusiasm and a proven track record of success to service our customers in Omaha, Nebraska!  Route Sales Representatives deliver coffee and other PrairieFire Coffee products to customers within an assigned area. Route Sales Representatives build strong relationships with customers by providing exceptional service and engaging with clients to retain and grow their route as well as their revenue. The ideal candidate must be comfortable with a physically demanding, customer-facing, sales-oriented position and must be available to work Monday-Friday with no nights or weekends!  Why should you work for PrairieFire Coffee? 40k base pay guarantee or uncapped commission, whichever is higher! Full benefits package including 401k with company match Paid time off Extensive PrairieFire Coffee equipment and product training Team support with management that cares Stable and growing, family oriented company  Responsibilities: Delivery of coffee products and sales to routed customer locations Product ordering and inventory supervision for routes Phone support and any supervision or technical support for customers Delivery of coffee products and sales to routed customer locations Respond to all assigned customer delivery Achieve route sales goals approved by the Sales Manager Qualifications: Prior route sales experience highly desired Excellent communication and customer service skills Clean driving record All drivers are required to be a minimum of 21 years of age or older for insurance purpose Must be able to successfully pass a background check, physical and drug screen per the company requirements Must be able to lift a minimum of 30lbs on a repetitive basis and bend, kneel, reach above the head, and get into tight spaces Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable. Benefits:  Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including:  Health, Dental, Vision Insurance, Company Paid Life (+ the option for additional supplemental life insurance), Disability, Critical Illness, and Accident Supplemental Plans, Flexible Spending Accounts, 401(k) with generous company match and Paid Time Off.  PrairieFire Coffee Roasters is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Hall’s Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties. INDPF Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description
Residential Sales Representative
Wichita Water Conditioning, Inc., Omaha
Are you a seasoned sales professional with an entrepreneurial spirit? Do you love making connections in your community and want to grow your own book of business? Hall’s Culligan of Omaha is hiring an experienced Residential Sales Professional to join our already awesome team!Culligan is the industry leader in residential water treatment solutions. As a Residential Sales Professional, you will use your hunter mentality to develop leads in your territory. Hall’s Culligan will train you to become an expert in water treatment analysis so that you can offer in-home solutions to your customers.   Why should you sell for and represent Hall’s Culligan? Professional training and a proven sales process Flexible work schedule highlighting work and home life balance Protected sales territory 90% of appointments are company provided Commission Based Pay $120-180k potential first year Full benefits package (medical, dental, & vision) including 401k Paid Time Off Company smart phone, tablet & CRM An amazing team to help you deliver your commitments to customers Career growth opportunities The Culligan brand…represent the industry leader! Responsibilities Create, retain, and grow Culligan business in an assigned territory for direct sales and rental of water treatment equipment Run company generated leads and appointments (90% company provided) Generate your own appointments and sales (10% self-generated) Conduct water analysis tests for prospective customers Follow up on all leads and self-generating prospects Responsible for consistently providing excellent customer service through effective follow up and communication Qualifications Direct, in-home sales experience is highly desired Must be outgoing and personable, eager to self-generate leads through cold calling, referrals, and a variety of methods for lead generation Maintain a professional appearance Customer service focused with excellent organizational and time management skills Positive attitude, strong work ethic, outgoing & friendly A history of meeting and exceeding performance expectations Willingness to learn our products and be the local spokesperson for the brand Must have an insurable driving record For insurance purposes it is mandated that our drivers be a minimum of 21 years of age Successful completion of pre-employment screenings required INDHCHEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description
Service Manager
Aspen Equipment, LLC, Omaha
The Service Manager is responsible for managing the customer interface side of Aspen's service department. This includes coordinating the quoting, invoicing, and scheduling of service work. The Service Manager will be involved in quoting major projects and leading the scheduling of maintenance, repair, rebuild and warranty of completed equipment. Responsibilities will also include managing the Service Writer staff. This position will be located at the Omaha, NE branch for Aspen Equipment and reports to the Branch Manager.  ESSENTIAL JOB FUNCTIONS: Department Management Manage the Service Support department – Responsible for Service Writers Train and manage employees to provide excellent customer service Provide scheduled feedback sessions for all direct reports Continue to find new ways to increase revenue from new and existing customers Maximize work order profitability Make sure completed jobs are invoiced in a timely manner Lead efforts to find and capture new customers Ensure maximum manufacturer warranty recuperation rate Identify opportunities and implement changes to improve departmental efficiencies and profitability Lead a cross-functional team including Service Writers and Service Shop Foreman in maintaining the service production schedule Service Writer for Larger/Strategic Projects Estimate/quote request for future work: a) obtain list of parts needed, from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Follow up on work already performed: answer questions as requested, reschedule if unit must return to our shop, inform foreman if problem exists Informational request: provide answers if possible, offer to schedule, assist with technical request as possible, refer to foremen if needed Schedule Customer Service (Service Writer) Complete MOF's in e-Emphasys to track new and used equipment and customers Schedule work in dispatch, based on available Service Mechanics Schedule Field Service Mechanics Discuss job with Service Mechanic, estimate/quote request for work if required by customer: a) obtain list of parts needed from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Lead daily scheduling meeting Other duties as assigned.  JOB REQUIREMENTS: High School Diploma or equivalent required.  Minimum of five (5) years of experience in heavy construction equipment or commercial truck industry and supervising personnel strongly preferred. Experience in service writing and production scheduling required.  Successful experience in a customer support environment Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Work independently as well as in a team environment Analytical and problem-solving skills Maintain confidentiality Handle multiple projects simultaneously within established time constraints Proficient computer skills, including experience with Microsoft Office Suite Perform under strong demands in a fast-paced environment Display empathy, understanding and patience with employees and external customers Mechanical design and/or practical experience in hydraulics, structural or mechanical layout preferred High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry  HEALTH & SAFETY REQUIREMENTS: Perform job functions in a safe manner. Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.  Know and follow established job specific and facility wide safety and health procedures and rules. Actively participate in safety and health training and demonstrate competency based on training received. Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can. WORKING CONDITIONS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position will be located in a combination shop and office environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.
Service Specialist
Epiq Global Business Transformation Solutions, LLC, Omaha
It's fun to work at a company where people truly believe in what they are doing! Job Description: A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule Copy Services includes accurately producing copy, print and scan projects per written instructions Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements High School Diploma or GED Minimum of 1 year work experience in a customer services field Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Field Service Representative I - Omaha, NE (New Health Care Company)
3M Healthcare US Opco LLC, Omaha
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here continue to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all q ualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description:Field Service Representative I Ohma, NE (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleThis position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutionsPreparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for deliveryTracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as neededLoading and unloading medical equipment from company vehicles.Attending training and other scheduled business functions which will require commercial air travelCompany VehicleThis position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:High School Diploma/GED or higherOne (1) year customer facing experience in a private, public, government, or military environment.Current, valid Driver's LicenseAdditional qualifications that could help you succeed even further in this role include:Do you possess an associate degree or higher?Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call dutiesAbility to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)Work location: Remote, Sales Territory, Omaha, NETravel: May include up to 10% domesticRelocation Assistance: Relocation is not authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $41,067 - $50,194, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.
Delta Customer Service Agent - OMA (FT)
Unifi Aviation LLC, Omaha
General informationJob TitleDelta Customer Service Agent - OMA (FT)DateWednesday, April 10, 2024StateNebraskaCityOmahaBase Pay Rate:$ 16.55Full/Part TimeFull TimeShiftA.M. shift, P.M. shiftShift StartTime 09:30amRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Delta Customer Service Agent - OMA (PT)
Unifi Aviation LLC, Omaha
General informationJob TitleDelta Customer Service Agent - OMA (PT)DateWednesday, April 10, 2024StateNebraskaCityOmahaBase Pay Rate:$ 16.55Full/Part TimePart TimePart Time DaysDays of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shiftRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Senior Customer Service Representative
Packaging Corporation of America, Omaha
The Senior Customer Service Representative is responsible for providing superior service to customers, both internal and external. This includes timely responses and communication regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative will handle larger and more complex customer accounts and orders. This position will report to the Customer Service Manager.