Customer Service Salary in Omaha, NE

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The Customer Success Manager is responsible for the growth, product penetration, retention, and overall satisfaction of a defined portfolio of merchants. The CSM is responsible for building strong and meaningful relationships with their merchants, identifying cross sell and up sell opportunities, and recommending strategies to help merchants increase profitability and meet business objectives. In addition, the role will also be responsible for ensuring PayPal provides world-class service quality and effortless issue resolution for all their assigned merchants.Job Description:The Customer Success Manager Grow (CSM) is responsible for the growth, product penetration, retention, and overall satisfaction of a defined portfolio of Middle Market (MM) merchants. The CSM is responsible for building strong and meaningful relationships with their merchants, identifying cross sell and up sell opportunities, and recommending strategies to help merchants increase profitability and meet business objectives. In addition, the role will also be responsible for ensuring PayPal provides world-class service quality and effortless issue resolution for all their assigned merchants.Roles and ResponsibilitiesIdentify decision makers within your portfolio of accounts and build solid relationships using Value Framework and providing best-in-class reactive and proactive service quality.Drive product and share of checkout penetration within assigned portfolio of accounts consistent with the merchant's business model, industry, and selling behaviors creating value for the merchant and revenue for PayPal.Manage negotiations, growth, and retention of merchants by building strong relationships, mastering VF, and relentlessly prospecting portfolio of accounts.Deliver against monthly, quarterly, and annual targets (KPIs) for increasing and retaining PayPal's share of total payment volume with the client either through recommended changes to the existing PayPal account or cross-selling PayPal products and services.Have a curious mindset always willing to learn about new products, processes, and systems in order to continuously strive towards improved operational effectiveness.Contribute to a cohesive and team-oriented cohort that rely on each other for support, knowledge and mentoring.Qualifications2-3 years of experience in managing a book of business in inside sales/account or business developmentAssociates degree or equivalent work experienceStrength in solution-based selling and relationship management skills.Previous experience in speaking with C-Suite executives in mid to large size businesses.Results-oriented to meet and exceed assigned financial and customer satisfaction goals.Excellent written and verbal communication skills - delivers presentations with solutions linking to business valueUnderstanding of what information is required from a merchant to create a value proposition and a merchant account plan.Ability to work in a dynamic environment with competing priorities - able to shift focus based upon organizational needs and demonstrate high levels of agility and adaptability.Must be able to work independently.Strong working knowledge of PC & internet-based applicationsAbility to leverage internal and external resources to create customer contact strategies (SF, LinkedIn etc.)Additional Job Description:Subsidiary:PayPalTravel Percent:0Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.

DH Pace Company, Inc. in Omaha NE is seeking a Dispatch Manager. This role is looking for an energetic individual who thrives in a fast-paced service environment. If you have strong leadership skills and thrive on customer service, please apply! Job Responsibilities: Assist with daily scheduling of all jobs; ensuring customers’ preferences are met Provide immediate problem-solving assistance to office staff/installers/service technicians Constantly monitor in Real Time installers’/service technicians’ schedules in computer to maximize efficiency and profitability Track for jobs completed and place follow up calls to customers to ensure expectations were met Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing Responsible for timely completion of all administrative paperwork associated with this position Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary Participate in planning process and establishing department goals and objectives Other duties may be assigned Qualifications High School Diploma/GED Minimum of 1 year experience in a management role where you are directly managing employees -  preferred 2 years of experience in Dispatching Experienced using Microsoft Office applications Must have a valid driver’s license and a good driving record Ability to effectively communicate with the customer and represent the company in a professional manner Strong aptitude for technical applications and mechanical systems Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.   Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more!  Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.   DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Operations

The Service Manager is responsible for managing the customer interface side of Aspen's service department. This includes coordinating the quoting, invoicing, and scheduling of service work. The Service Manager will be involved in quoting major projects and leading the scheduling of maintenance, repair, rebuild and warranty of completed equipment. Responsibilities will also include managing the Service Writer staff. This position will be located at the Omaha, NE branch for Aspen Equipment and reports to the Branch Manager.  ESSENTIAL JOB FUNCTIONS: Department Management Manage the Service Support department – Responsible for Service Writers Train and manage employees to provide excellent customer service Provide scheduled feedback sessions for all direct reports Continue to find new ways to increase revenue from new and existing customers Maximize work order profitability Make sure completed jobs are invoiced in a timely manner Lead efforts to find and capture new customers Ensure maximum manufacturer warranty recuperation rate Identify opportunities and implement changes to improve departmental efficiencies and profitability Lead a cross-functional team including Service Writers and Service Shop Foreman in maintaining the service production schedule Service Writer for Larger/Strategic Projects Estimate/quote request for future work: a) obtain list of parts needed, from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Follow up on work already performed: answer questions as requested, reschedule if unit must return to our shop, inform foreman if problem exists Informational request: provide answers if possible, offer to schedule, assist with technical request as possible, refer to foremen if needed Schedule Customer Service (Service Writer) Complete MOF's in e-Emphasys to track new and used equipment and customers Schedule work in dispatch, based on available Service Mechanics Schedule Field Service Mechanics Discuss job with Service Mechanic, estimate/quote request for work if required by customer: a) obtain list of parts needed from Service Mechanic, b) obtain labor requirements from Service Foreman and c) create quotation on computer Lead daily scheduling meeting Other duties as assigned.  JOB REQUIREMENTS: High School Diploma or equivalent required.  Minimum of five (5) years of experience in heavy construction equipment or commercial truck industry and supervising personnel strongly preferred. Experience in service writing and production scheduling required.  Successful experience in a customer support environment Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Work independently as well as in a team environment Analytical and problem-solving skills Maintain confidentiality Handle multiple projects simultaneously within established time constraints Proficient computer skills, including experience with Microsoft Office Suite Perform under strong demands in a fast-paced environment Display empathy, understanding and patience with employees and external customers Mechanical design and/or practical experience in hydraulics, structural or mechanical layout preferred High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry  HEALTH & SAFETY REQUIREMENTS: Perform job functions in a safe manner. Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.  Know and follow established job specific and facility wide safety and health procedures and rules. Actively participate in safety and health training and demonstrate competency based on training received. Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can. WORKING CONDITIONS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position will be located in a combination shop and office environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family!Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.

It's fun to work at a company where people truly believe in what they are doing! Job Description: A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule Copy Services includes accurately producing copy, print and scan projects per written instructions Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements High School Diploma or GED Minimum of 1 year work experience in a customer services field Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job DescriptionThe ideal candidate must be reliable and enthusiastic with determination to grow and prosper in the field both personally and professionally.Tred-Mark Communications is seeking a Telecommunications Field Service Technician. This candidate is a self-motivated, detail oriented individual able to perform service work on various systems. These systems include but are not limited to the following phone systems: Avaya IP Office, Samsung, Panasonic and other legacy phone systems. This candidate will also perform network equipment installations, such as routers and switches. Most equipment is pre-programmed. Experience with any of the above listed systems is a huge plus.This candidate will also occasionally work with other field technicians on installation jobs, including structured cabling, camera systems, door access and security.In order to support and grow into our above referenced offering-The following are a description of associated tasks this position will perform:The Telecommunications Field Service Technician will install and troubleshoot cabling for network, telecommunications and security systems.Essential duties and responsibilities:• Problem solving/logical decision making based on task at hand• Ability to work alone• Router/switch installation and connecting these devices with directions• Troubleshoot analog dial tone, cameras, door access, and phone systems• Maintain a positive attitude.• Must understand various cable types, how to install (or be able to learn) their termination and testing.• Motivated, good technical and mechanical skills and the desire to learn.• Job site safety. Ensure that all work is carried out in a safe and efficient manner.• Working inside or outside with onsite customers and other trades.Qualifications• 2+ years of telecommunications experience.• Ability to read general system layouts from blueprints and maps.• Basic/advanced experience with analog dial tone, digital circuits, and IP/networking• Camera experience (ability to troubleshoot issues)• Door access experience.• Experience specifically with Axis Cameras, Avaya IP Office, Panasonic NS Series phone systems is preferred.• Knowledge of multiple termination types for multimode and single mode fibers is a plus.• Cat5E through Cat6A data cabling knowledge is preferred.• Basic networking and technology certifications are a plus (BICSI, NEC, CompTIA A+, Network+, OSHA Certifications, Manufacturer certifications).• Valid driver’s license and a good driving record required.• Ability to pass drug and background screenings including E-Verify.• High School Diploma or GED.• Certificate from college, technical school, or equivalent related work experience preferred.

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills- Good math skills (ability to add, subtract, multiply and divide)- Sound judgement/decision making skills- Friendly, approachable/outgoing demeanor/team player- Ability to work in a fast paced environment- Good oral and written communication skills Desired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation- Determine work priorities and task lists to consistently maintain adequate front end conditions- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste- Communicate pricing and signage discrepancies to the pricing coordinator- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity- Must be able to perform the essential job functions of this position with or without reasonable accommodation

General informationJob TitleDelta Customer Service Agent - OMA (FT)DateWednesday, April 10, 2024StateNebraskaCityOmahaBase Pay Rate:$ 16.55Full/Part TimeFull TimeShiftA.M. shift, P.M. shiftShift StartTime 09:30amRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

General informationJob TitleDelta Customer Service Agent - OMA (PT)DateWednesday, April 10, 2024StateNebraskaCityOmahaBase Pay Rate:$ 16.55Full/Part TimePart TimePart Time DaysDays of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shiftRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

The Senior Customer Service Representative is responsible for providing superior service to customers, both internal and external. This includes timely responses and communication regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative will handle larger and more complex customer accounts and orders. This position will report to the Customer Service Manager.