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Sarnova, Dublin
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Sarnova, Dublin
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Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*
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Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling all types of catastrophe property claims. Also assists assigned field office when not on catastrophe deployment in handling day to day property claims. This is a work-from-home position and we are accepting applications within the entire ERIE Operating Footprint. This footprint includes anyone living anywhere within the following states:PA, NY, MD/DC, NC, VA, WV, TN, WI, IL, IN, OH, and KY. The majority of the responsibilities for the role will require travel away from home (and throughout the ERIE footprint) A company car with paid gas card will be provided. Fantastic bonus opportunity and the chance to grow with an award-winning company! Duties and Responsibilities Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required.Sets and manages adequate reserves within designated authority.Properly identifies and assesses damage. Determines liability and total value of claim.Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.Properly documents claim files with all activities and submits final report to file for closure.Determines or declines payment and issues checks as required. Negotiates claims with plaintiff attorneys when necessary.Assigns and supervises the handling of property losses by independent adjusters when necessary. 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Regional Safety Engineer , AWS Health and Safety
Amazon, Hilliard, OH, US
DESCRIPTIONAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Do you enjoy taking an idea and turning it into something? Do you ever find yourself marveling at buildings, infrastructure, or landmarks and ask "what does it take to build something like that?" This new role “Regional Safety Engineer – DCPD” is for an experienced Health and Safety (H&S) Specialist, H&S Engineer, or H&S Manager who will support AWS Data Center Planning and Delivery (DCPD) programs. Internally, you will partner with DCPD teams such as Real Estate, Due Diligence, Permitting, Energy, Water, Pre-Construction, Construction, Commissioning, Security and Procurement Teams to achieve health and safety goals and improve our safety culture. Externally, you will engage with General Contractors and AWS Suppliers to confirm/clarify the business expectations for H&S, and look for ways to continually improve H&S of our contracted services. You will work under the direction of H&S Program Specialists within the assigned region (Americas, Europe Middle East Africa, or Asia Pacific/Japan China). Additional locations include: Portland, ORInclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesYou will influence program development, framework and strategy but will be responsible for deploying programs that cover H&S elements of leadership, planning, support, operational controls, continuous improvement, performance management, ensure the businesses are operating to jurisdictional requirements, and AWS Safety Management Program (SMP) requirements.Examples: • Review due diligence risk assessments with real estate, preconstruction, construction operations on H&S aspects of the AWS H&S management program to ensure adequate implementation.• Coordinates with DCPD managers to prioritize H&S in planning and execution in all phases of DCPD projects. • Ensures & Monitors General Contractors and AWS deployment vendors compliance to onboarding requirements in Avetta. • Performs campus H&S kickoff sessions, and performs reviews of General Contractor and AWS deployment vendor’s Construction Safety Management Plans • Documents data and anecdotes in standard reporting tools (Weekly Business Reviews, Monthly Project Reviews) for DCPD and H&S leadership teams • Manages 3rd party/internal H&S resources on DCPD projects (weekly business reviews, monthly project reviews) • Identifies improvement opportunities at project(s), and partners with Data Center Health and Safety (DCHS) Operational Team on regional issues that impact construction/operations handover phases. • Audits projects to the mental model ‘do you have a process, and are you following it?’ Then analyzes data (leading and lagging indicators) for trends, risks/opportunities and reports out at project/regional levels and within governance programs • Conduct regular site visits with H&S 3rd party resources, construction managers and Data Center Health and Safety Operational teams • Hosts project and regional specific contractor and internal team H&S kickoff sessions and annual performance review sessions. A day in the lifeYou will use data and anecdotes to tactically drive internal customers to manage H&S risks, which includes being an escalation path for issue resolution and managing site-based H&S team members and/or consultants. You will apply your knowledge of the jurisdictional requirements, regional best practices, cultural norms, and location specific characteristics to improve DCPD activities in H&S by jumping in and showing the business “this is what the data is telling us, and this is how it is done” and develop DCPD competencies to enable them ownership of your solutions.You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in deploying mechanisms that manage H&S, while developing competencies and ownership of H&S in the business. You must have diplomacy, patience and tact to earn trust in relationships to effectively advise, instruct and challenge DCPD teams on H&S.About the teamYou will be integrated with a global network of H&S professionals including program specialists, regional safety managers, and regional safety engineers in operational teams. We are open to hiring candidates to work out of one of the following locations:Hilliard, OH, USABASIC QUALIFICATIONS• Experience of 5-7 years’ in health and safety, contractor management, due diligence reviews, contractor safety, program implementation or providing direct oversight for 3rd party services/contractors/consultants• Bachelor’s or advanced degree in Industrial Hygiene, Occupational Safety and Health, Construction Safety Management, Contractor Health and Safety Management or related field• Advanced certification through recognized agency/association(s) in occupational health and safety (i.e. BCSP, ASSP, BCRSP, ITC-ILO, IOHS, NEBOSH, SISO, MEM, etc) • Experience in International Standards Organization standard application such as ISO 9001, ISO 14001, OHSAS 18001, or ISO 45001. 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Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Program Manager of Campus Rec Facility Ops
University of Cincinnati, cincinnati
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.Basic Function/PurposeThe Program Manager of Facility Operations provides hands-on leadership for the daily management and supervision of the Campus Recreation Center (CRC) and assigned satellite facilities. Primary responsibilities include training, developing and staffing of building supervisors and building assistants, coordination of facility and equipment maintenance , and developing facility communication. This position has significant staff, administrative and risk management responsibilities. A vital component of this position is a strong commitment to team work, customer service, and student development.Essential FunctionsSupervise daily management of the Campus Recreation Center (CRC) and assigned satellite facilities.Recruit, hire, train, develop, schedule, supervise, and evaluate student building supervisors and building assistants at CRC and assigned satellite facilities. Coordinate employee orientations and staff meetings. Develop/revise employee handbooks and trainings.Coordinate facility and equipment maintenance, ensure completion of work orders including shared oversight of maintenance and preventative maintenance of weight and cardio equipment.Serve as primary contact for maintenance work orders.Develop, evaluate, and revise policies, procedures, and operation protocols to ensure safe and well-managed facility.Communicate to members and the campus community including promotional and operational signage, and policy and procedure updates, website updates, hours of operation, and voicemail updates.Work with marketing department to plan and distribute marketing pieces, website updates, etc.Utilize Rec Automation member management software including event management, program registration, reporting, etc.Lead American Red Cross Professional Rescuer classes for CPR/AED/First Aid. Assist with code blue drills and instruct safety training courses and in-service training for student staff.Utilize Rec Automation software to maintain accurate participant and program data and compile usage reports, compile facility usage reports each semester.Maintain accurate participant and program data and compile usage reports, compile facility usage reports each semester.Serve as secondary liaison with the Office of Student Conduct & Community Standards.Develop an approved budget for purchases/repairs and supervise payroll for student staff. Essential Functions (cont'd)May assist with capital projects, renovations, and facility housekeeping issues.Assist with rental setup and teardown as needed. Provide support to Assistant Director of Facility Operations as needed.Direct and maintain excellent member and visitor services and relations. Coordinate department projects and serve on campus and department committees as assigned.Perform related duties based on departmental need. Primary responsibilities within Facility Operations may be determined based on team strengths and interests. This job description can be changed at any time.Requires occasional weekend and evening hours. Required EducationBachelor's Degree.Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/CertificationsAmerican Red Cross CPR/AED for Professional Rescuers with First Aid certification. Must be certified within six (6) months of employment. Required ExperienceThree (3) years of professional experience in campus recreation or athletic facility operations or closely related field. One (1) year supervision.Previous experience hiring, training, developing and evaluating staff. Additional Qualifications ConsideredExperience and a strong background in recreation/athletic operations including facility supervision, project coordination and execution, event planning, facility scheduling and risk management. Three (3) years of staff supervision. Demonstrated leadership and supervisory abilities. Strong communication, organization, management, leadership and professional skills. Knowledge of various related systems, including Rec Automation, SubItUp, Connect 2 Concepts (C2C), Canva, Microsoft Office. Proven commitment to student and professional staff development. Demonstrated ability to identify problems, assess alternatives, render consistent and logical decisions. Ability to work both independently with minimal supervision and as a team player and handle multiple tasks with frequent interruptions. Ability to thrive in an environment that values high expectations, accountability and balanced lifestyles. Entrepreneurial spirit and enthusiasm. Ability to assist in event setup that may require lifting in excess of 30lbs. Compensation and BenefitsUC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE. Salary range of $46,000-$50,000 dependent on the candidate's experience.A performance bonus may be available in addition to an annual cost of living increase. A one-time moving bonus may be available. Comprehensive insurance plans including medical, dental, vision, and prescription coverage.Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.Tuition remission is available for employees and their eligible dependents.Enjoy discounts for on and off-campus activities and services.This position includes the ability for a hybrid work schedule with up to a 20% work from home option. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected]. The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement. The University of Cincinnati is an Equal Opportunity Employer. REQ: 95160 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Business Application Manager
Apex Order Pickup Solutions, Mason
COMPANY DESCRIPTIONApex Order Pickup Solutions is a new company, but finding smart and efficient ways to do things is in our DNA. Our roots go back to Apex Supply Chain Technologies, whose founder patented the first industrial vending technology more than 25 years ago. We introduced our first click & collect smart lockers in 2015, then rolled out similar technology for food order pickup soon after. As we gained more customers, we decided to create a separate business unit completely focused on their markets and needs. Our solutions provide self-serve order pickup with no waiting, no confusion, and no contact.POSITION DESCRIPTIONThe Business Applications Manager is responsible for the technical management of all internal business applications within Apex Order Pickup Solutions. They will serve as a liaison between the sales, marketing, finance, and IT teams. The Business Applications Manager will work closely with the stakeholders and subject matter experts (SME) to provide application solutions that meet Apex's business needs to be successful. The Business Application Manager will provide leadership, management, and strategic direction for the organization encompassing all internal application information technology. They will also be responsible coordinating with the SRE team to drive a SOC2 process with the CTO and Manager of SRE.DUTIES & RESPONSIBILITIESEstablish a strong working partnership with sales, finance, marketing, and operations teams to facilitate application support and new technology adoption.Engage with the business stakeholders to evaluate their data needs, document requirements, and help design solutions with the business application and workflow development team by translating business requirements into functional operations and a portfolio of business applications.Negotiate Service Level Agreements partnering with key business stakeholders.Provide operational management of the Business Applications portfolio, in partnership with the SRE team, to continually improve the overall application maturity and meet or exceed these service levels.This includes applications such as Dynamics 365, Gong, PBX, Solidworks and Office 365Develop and maintain a roadmap with appropriate tactical plans for the business applications portfolio and IT helpdesk in alignment with business, technology, and compliance requirements and goals.Develop key metrics to measure application performance to ensure goals are being achieved based on organizational objectives.Collaborate with the SRE team to develop appropriate change management standards / procedures.Manage key vendor relationships to ensure that appropriate SLAs are being met.Provide direction on future deployment initiatives related to software and application tools.Decision making authority over prioritization of Business Applications projects and activities; Information Technology process standards and policies.Recommend and implement new technology for organization where appropriate.Evaluate best-in-class technology to determine organizational and operational fit.Advises leadership team regarding technology, technology integration and/or technology utilization.Project manage or perform business analysis on key business application initiatives.Manage the IT service desk team & 3rd party vendors/consultants.Effectively develop team to reach fullest potential. This includes coaching, objectives setting, performance management, career development, and feedback.Other tasks and responsibilities based on business needs.KNOWLEDGE & EXPERIENCEBachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experienceMinimum five (5) years of information technology experience.Minimum three (3) years as a supervisor/manager in information technologyAbility to be hands-on while also delegating appropriately and holding their team accountable.Exceptional customer service skillsExcellent communication skills, both verbal and writtenPossess the ability to collaborate effectively with users, peers, and management.Ability to think critically and creatively.Strong analytical and technical problem-solving skills; able to handle complex issues and projects.Exceptional ability to lead change using positive and collaborative methods; removes barriers, acts with a sense of urgency, and leads by example.Highly motivated self-starterMaintains an excellent working knowledge of Windows, Apple, Android end user applications & hardware.Basic Server / Networking skillsExperience planning and managing budgets.Experienced managing team of full-time staff and contractorsExperienced managing projects with both Waterfall & AgileExperience negotiating and managing hardware, software and services contracts.Experience managing Active Directory / 0365 / AzureExperience managing Dynamics 365 (BC/CE) implementations.Experience leveraging IT risk frameworks such as ISO 27001, SOC2 or NIST 800PREFERRED QUALIFICATIONSMBA PreferredExperience Managing the preparation for and process of going through a SOC2 or ISO2700 audit.Work location: Priority will be given to candidates local to the Cincinnati, Ohio area. Local employees work together in the Mason headquarters Tuesday through Thursday and enjoy the flexibility to work from home Monday and Friday as schedules permit. #LI-HYBRIDWe offer a very competitive base salary and a full benefits package including health insurance, life, dental and a 401(k) plan with a company match.Apex Order Pickup Solutions is an Equal Opportunity Employer
Technician
MasTec Advanced Technologies, FINDLAY, Ohio, United States
Overview At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. Explore exciting opportunities in Home Installation, made possible through our collaboration with a leading partner in the Satellite industry. As a valued team member, you will play a crucial role in the installation and maintenance of satellite dishes and receivers. Your responsibilities include fostering positive customer relationships, troubleshooting, and guaranteeing a seamless and enjoyable customer experience. This dynamic role involves both indoor and outdoor tasks at customer residences and commercial buildings and must follow safety guidelines. If you’re ready to take a major step up in your career, we’re ready to talk. **What we’re looking for:** + You take customer service seriously and set the example + You know or are motivated to learn the latest technologies and you’re ready to master whatever’s next + You enjoy multi-tasking and working independently + You advise and recommend the best solutions and products to meet the customer’s needs + You desire to continuously learn relevant new technologies **What we’re offering:** + Competitive wages – performance-based compensation and incentives (if you do more, you earn more) + Paid training - focused on safety, customer service, technology, products, and on-site sales techniques + Deeply discounted DIRECTV + High quality tools, uniform, work van and gas card + Medical, dental and vision benefits options + 401(k) with a company match (that’s free money) + Employee stock purchase plan + Paid time off + Highly independent work environment + A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians Make $22 an hour or more **What we require:** + Essential function of the job requires you to climb ladders. You must be able to meet manufacturer’s safety requirements on equipment used. Candidate’s body weight + 25 lbs of tools/equipment must not exceed 375 pounds. + Be able to lift 60-80 pounds and climb 28-36 foot ladders + Work could be performed in environments that are not heated or air conditioned, and work may be inside or outside, not dependent of weather + Work could require kneeling, crawling, bending or other positions that may be uncomfortable + A valid driver’s license + Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check + Be able to work a flexible schedule that includes weekends or evenings **About MasTec Advanced Technologies** MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the _“clean boot, white glove”_ service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business. MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. UNAVAILABLEUNAVAILABLE
Customer Service ( Remote work )
PATH ARC, Dublin
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)