Customer Service Salary in Oakland, CA

Oakland, CAWe are seeking a Remote Digital Marketing Consultant in the Oakland, CA area.Responsibilities:-Acquire new clients in the Oakland, CA area who are looking to grow their business with online marketing-Maintain account base while developing new accounts.-Communicate to customers how specific types of marketing will help promote their products or services-Cold call and hunt for new potential clients to offer our marketing services in the Oakland, California area.-Prepare and deliver sales presentations to new and existing customers om the Oakland, CA area-Conduct research on customers to determine if there is a mutual fit for both parties.Please apply directly to this post with your resume.Oakland, CA

What you'll do atYou play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities CashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need:Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Advanced AirTITLE Customer Service Agent - Airlines - Part TimeDESCRIPTION Show MapLocation1 Airport Dr, , Oakland, CA, 94621, United StatesBase Pay$19.44 / HourEmployee TypePart TimeDescriptionWho we are:Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter.Today, Advanced Air has 17 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 12 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth.Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities.About the Role and about You:The Customer Service Agent position will be based in Crescent City, CA. The incumbent of this role is responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, and problem resolution for all Advanced Air (AA) passengers and potential passengers/guests.We take pride in providing exceptional customer service that goes above and beyond the ordinary in hospitality and transportation services.You are highly motivated, organized, attentive to detail, communicate well, and focused on customer experience.What you will do:Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional mannerAnswer calls to provide information, resolve problems or complaints, and assist as neededHandle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage serviceMay handle cash, checks, credit cards, and travel vouchers as forms of payments for ticketsCommunicate with customers when a flight has been delayed or canceled and work to re-accommodate them according to company policyProvide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquiries both in-person and over the telephoneProvide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengersBoard/deplane flights and escort passengers to and from aircraft in a timely and efficient manning; Ground servicing equipment duties as neededOversee passenger unloading of firearms in accordance with training, policy, and TSA, and assist passengers, as neededEnsure aircraft are prepared for flight, including food and beverage stocking and light cleaning as requiredMaintain AA brand standards and consistency in the ground experienceMaintain positive customer relations at all times by using good judgment and the ability to multitaskEnsure accuracy of passenger manifest via Jet InsightEnsures FAA, TSA, Airline, and Airport regulations are followed at all timesOther duties as assignedWhat we are looking for:Must have authorization to work in the U.S.Must have valid Driver’s license and clean driving record2+ Years of Customer Service ExperienceExperience with Microsoft Office products including Outlook, Word and ExcelExcellent communication and problem-solving skillsAbility to push/pull/lift 50 lbs. for extended periods of timeAbility to work efficiently under time constraints / Must have valid Driver’s license and clean driving recordHigh School diploma or GED equivalentSpecial Requirements:May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airportsMay be required to push / pull ground service equipment weighing approximately 5,000lbsWill be required to meet all local airport and TSA requirementsMust be able to work flexible hours including evenings, weekends, holidays and overtime, as neededMust be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when requiredWhy you should work with us:We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits:Competitive salary401k plan with dollar-for-dollar employer match up to 4%Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and SouthwestFYI:We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities and disabilities to come sit at our tables and fly our planes.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms Routinely handle objects weighing up to 25 lbs. and on occasion may be expected to lift objects weighing up to 60 lbs.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.May include working outside on an aircraft ramp in various temperatures and conditions.Loud noise from aircraft, use hearing protection when needed and is provided.SummarySchedules change due to organizational needs.PI239024518

Position at Franklin Energy Position SummaryThe Energy Engineer II position is primarily responsible for providing expert system and program engineering support to Franklin Energy operations teams, AM Conservation delivery teams, and utility clients. This engineer will provide technical support to other engineers, engineering managers, and program managers while also providing project management, training, design, and execution support for programs. Additional support will include program and new offering startups and system rollouts and migrations. Also, this position will work with engineering staff, program staff, and clients to resolve technical and reporting issues. This role primarily supports internal customers, however, may include Client and Evaluator interactions. Direct external customer interactions are limited in nature.Additional Major ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.Support Energy Efficiency and Demand Response programs across the country by leveraging your technical expertise and program experience in various capacities including savings calculations, project reviews, reporting, application revision and development, and evaluation support.Develop and maintain advanced level proficiency in all company technology platforms utilized by engineering staff and programs.Work in collaboration with regional operations and Enterprise Optimization to ensure technical accuracy of project savings calculations and project review processes.Collaborate with other department members to maximize our technical, software and program operations support provided including peer review of department members work.Enter and analyze data using excel spreadsheets.Create, update, and maintain comprehensive documentation of energy savings calculation methodologies and assumptions.Support and maintain energy savings, incentives, and other details within field tools, Excel workbooks, software systems, and customer portals.Serve as liaison for startup and program operations teams to ensure proper technical support.Create and maintain data entry mapping and processes for program operations and central processing teams.Provide support including program operations needs and business development support, as needed to Regional Technical Managers and Principal Engineers.Support new program launches, expansions, and modifications.Provide targeted expertise in a technology or technologies to be a Subject Matter Expert within the team and company. Review program evaluation reports, identify required changes, and manage implementation with Regional Technical Managers and program teams.Provide coaching or mentoring to program staff as needed for technical and/or operational needs.Develop training standards and train program and engineering staff as needed, this includes working in collaboration with the Training & Organizational Development department to develop and deliver internal training and continuing education.Research and present on technology changes or new technologies to the department, programs, senior leadership and clients.Perform field inspections, assessments, or audits for programs as needed.Support both program and department forecastingAdditional RequirementsEducation and ExperienceBachelor's degree in Engineering from an accredited four-year college or university. (Based on the position preferences may include: Mechanical, Civil, Electrical, Architectural or Industrial Engineering) Engineering technology degree will be considered in conjunction with energy efficiency experience4+ years of experience in the energy efficiency industryEnergy efficiency program experience - PreferredStrong understanding of how building, home, and process systems affect energy consumptionsRequired Skills, Knowledge and AbilitiesStrong customer service and communication skills to provide a comprehensive product for use by non-technical staffMust be able to handle a wide work variety and work in a fast-paced environmentMust be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve project issues with program engineers or other staffProficient in Microsoft Office, specifically Word, Outlook, Sharepoint, and PowerpointAdvanced skills in Microsoft ExcelExperience with typical energy efficiency database tracking and operations (ie: Salesforce, eTrack, Energy Orbit)Ability to communicate effectively, both verbally and in writing with customers, clients and internal staffExperience with Technical Reference Manuals, Utility Filings, and/or Evaluations of energy efficiency and demand response programsAbility to analyze and interpret data and solve practical problemsStrong knowledge of building systems including HVAC, lighting, residential and commercial appliances, and building envelopeExperience with codes, efficiency standards and resulting qualified product lists including but not limited to: Design Lights Consortium, ENERGY STAR, and AHRIStrong mathematical skills including if/then statements, lookups, and other data analytic functionsAbility to work well under pressure in time critical situations and be productive and self motivatedPrior energy experience in Commercial, Industrial, Multifamily, or Residential market sectorsExperience performing ASHRAE Level 1 and 2 audits - PreferredCommitted to diversity and inclusionReliable transportationLicenses & CertificationsC.E.M. certification or desire to obtain- PreferredP.E. or F.E. or desire to obtain - PreferredTravel RequirementsWillingness to travel up to 25%Estimated Wage Range: Available upon request.Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more!Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.An Equal Opportunity EmployerFranklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.

Director, VM Data Management **Location** Oakland, California; I'm Interested (https://careers.pge.com/job/Oakland-Director%2C-VM-Data-Management-CA-94612/1155135300/?feedId=306700) Requisition ID # 156964 Job Category: Information Technology Job Level: Director/Chief Business Unit: Operations - Other Work Type: Hybrid Job Location: Oakland **Position Summary** The mission of the Vegetation Management (VM) Data Management Program is to provide governance and oversight over PG&E’s data management activities, supporting the lines of business as they advance their ability to make data-driven decisions by improving the accessibility, quality and use of information/data and maturing analytical capabilities. This function is the single point of accountability for the program-wide management of data as an asset and coordinates the data governance and management initiatives across the enterprise. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. **Although we estimate the successful candidate hired into this role will be** **placed towards the middle or entry point** **of the range, the decision will be made on a case-by-case basis related to these factors.​** A reasonable salary range is: Bay Area Minimum: $186,000 Bay Area Maximum: $316,000 &/OR California Minimum: $177,000 California Maximum: $300,000 **Reporting Relationship** Reports into the VP, Vegetation Management. **Job Responsibilities** + Directs multi-year strategy aimed at increasing data management maturity and improving the quality, integrity and reliability of VM data to improve PG&E’s ability to make data-driven decisions. Leads the overall development of the strategic plan along with operational and tactical plans. + Translates the business capability needs and requirements of the business into a comprehensive, integrated data management strategy and roadmap. Drives consistency of data asset management plan development and implementation. + Execute on foundational data maturity activities identified in the VM Data Management program’s strategy. + Partners with IT to support the creation of trusted data sources. + Delivers data quality improvement projects that enable risk-informed, data-driven decisions. + Effectively communicates developments relating to the data governance, management and integrity across the company, including increasing the company’s data literacy. + Provides regular reporting and status updates to ensure business and IT leadership are kept informed of project status, issues and risk. + Builds and maintains strong relationships with data asset family owners, lines of business, and external agencies to understand business requirements, resolve issues, and improve customer outcomes. + May be required to organize, schedule, coordinate and lead communities of practice or other working groups, both temporary and ongoing, to accomplish assigned objectives. + Identifies, defines and escalates issues related to data security, data access, data ownership, and data governance policy, standards, and procedures. Ensures data-related issues and risks are appropriately surfaced and resolved **Leadership Qualities** PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities. **Strategic Mindset** + Seeing ahead to future possibilities and translating them into breakthrough strategies. + Operating effectively, even when things are not certain or the way forward is not clear. **A Leader in the Community and Industry** + Effectively building formal and informal relationship networks inside and outside the organization. + Anticipating and balancing the needs of multiple stakeholders. **Demonstrates Safety Leadership** + A safety champion in words and deeds with respect to both employee and public safety. + Maintaining an environment of open dialog and free of retaliation. **Influences and Inspires** + Using various- communications that convey a clear understanding of the needs of different audiences. + Maneuvering comfortably through complex policy, process, and people-related dynamics. **Optimizes Team Performance** + Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. + Creating a climate where people are developed and motivated to do their best to help the organization. **Values Diversity and Creates Inclusion** + Recognizing the value that different perspectives and cultures bring to an organization. **Fiscally Responsible** + Interpreting and applying understanding of key financial indicators to make better business decisions. + Planning and prioritizing work to meet commitments aligned with organizational goals. **Leads Ethically and in a Compliant Manner** + Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance. + Building on necessary level of industry, company and subject-matter expertise, including laws and regulations. **Provides a High Level of Customer Service** + Building strong customer relationships and delivering customer-centric solutions. **Background Qualifications** **_Minimum_** + Bachelor’s Degree in Computer Science, Engineering, Information Systems, Information Technology, Mathematics, Statistics or job-related discipline, or equivalent experience. + 10 years of relevant job experience + Leadership experience \#featuredjob I'm Interested (https://careers.pge.com/job/Oakland-Director%2C-VM-Data-Management-CA-94612/1155135300/?feedId=306700)

Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Northern California, Foods Co. merged with The Kroger Company in 1998. Today, we're proudly serving Foods Co. customers in 20 stores throughout Northern California.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Foods Co. family!Minimum Willing to work weekends and holidays. Demonstrates effective written and verbal communication skills that engage our customers and associates. Able to read shelf tags, signs, product labels, training materials, and bulletins. Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization. Personal initiative and follow through to completion. Ability to work as part of a team in a fast-paced environment. Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment. Desired Past work record reflects dependability and integrity. Previous experience in food preparation. Knowledge of applicable laws and regulations related to employment practices, safety, and food handling. Experience in grocery retail and customer service. Wait on customers and counter promptly and cheerfully. Greet customers and provide them with good quality food. Be prompt, tactful, calm, courteous, and professional in all interactions. Must be able to communicate with customers and associates. Make clean, neat, and friendly impression on customers. Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies. Perform required temperature monitoring. Monitor product quality; make sure it is always fresh and safe. Keep sales areas, backrooms, and coolers clean and well organized. Keep floors clean, safe, and free from clutter. Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. Maintain equipment and facilities properly and safely in accordance with company policies and procedures. Adhere to company policies and procedures, as well as State and Federal laws. Operate cash register in accordance with company procedures, as applicable. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Company Description Orion Engineers & Associates is a certified Disadvantaged Business Enterprise (DBE) with a mission to improve the quality of life through sustainable engineering solutions. With offices across North America, we provide planning, design and construction management for aviation facilities, water and wastewater treatment systems, and civil sitework and infrastructure projects. Role Description This is a full-time hybrid role for a Data Entry Clerk. The Data Entry Clerk will be responsible for accurately and efficiently updating and maintaining information in our database. This role will be located in Oakland, CA, with flexibility for some remote work. Qualifications Highly skilled in Typing and Computer LiteracyExperience in Administrative Assistance and efficient CommunicationCustomer Service experience is a plusAbility to effectively manage time and prioritize tasksAttention to detail and high level of accuracyAbility to work independently and as part of a teamBachelor's degree in Business Administration or related field is preferred

Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you'll greatly impact the day-to-day experience of our clients. You'll be the first line of contact for our customers using your Respect for Users to ensure that all clients are successful and delighted by their Everlaw experience. You'll be responsible for answering client questions, teaching product functionality and troubleshooting technical issues via phone and email. Your work will matter-- the exceptional service you provide directly impacts the success of the legal teams at law firms, corporations, government agencies, and nonprofit organizations who collaborate on our platform every day to discover truth and promote justice. Everlaw's Customer Experience team leads all aspects of the post-sale client experience, including onboarding, technical support, data migrations, user education, and ongoing account management. We are a diverse group that thrives on collaborating with every team across Everlaw to deliver an amazing experience to our customers. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. This is a full-time position located onsite in Oakland, California. The working hours for this position are 9:00am-6:00pm PST. Getting started We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1. In your role, you'll... Become product certified! You'll begin by completing training modules to get up and running on the ins and outs of the Everlaw platform Start your journey on the support queue, providing world-class customer support Use your egoless communication and collaborate with your teammates to solve complex client tickets and improve the customer experience Participate in quarterly performance and development objectives meetings with your direct manager to build development goals and pathways Become a subject matter expert in certain areas of the product and continue to deepen your knowledge of the platform overall Develop a strong relationship with the Product and Engineering teams to drive product improvements About you You have a passion for technology and helping others to understand and use it. You have exceptional verbal and written communication skills that show enthusiasm, energy, and empathy. You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment. You are a thoughtful collaborator, partnering cross-functionally to drive a streamlined customer experience. You are a quick, eager, and proactive learner, and take initiative to promptly resolve and learn from challenges. You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for any positions. Pluses You have experience in Ediscovery, but this is not required You have experience working in Customer Support, ideally at a software or legal technology company, but this is not required You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required You are comfortable using Google Applications, such as GMail, Google Calendar and Google Docs Benefits The expected hourly rate range for this role is between $33.66 and $40.87 per hour. The final offered hourly rate will be dependent upon many factors including the candidate's experience and skills. The base pay range is subject to change in the future. Equity program 401(k) retirement plan with company matching Health, dental, and vision Flexible Spending Accounts for health and dependent care expenses Paid parental leave and approximately 10 days (80 hours) per year of sick leave Seventeen paid vacation days plus 11 federal holidays Membership to Modern Health to help employees prioritize mental health and wellness Annual allocation for Learning & Development opportunities and applicable professional membership dues Company-sponsored life and disability insurance Find out more about our Benefits and Perks Perks Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt Flexible work-from-home days on Tuesdays and Fridays Monthly home internet reimbursement Enjoy a wide variety of snacks and beverages in the office Bond over company-wide out-of-the-box events and fun activities with your team Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice Take advantage of learning and career development opportunities Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies One of Wealthfront's 2021 Career Launching Companies, and ranked #2 on the "2022 Bay Area Best Places to Work" list by the San Francisco Business Times and the Silicon Valley Business Journal One of Fast Company's World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through "Everlaw for Good" #LI-JD1 #LI-Hybrid Pursue Truth While Finding Yours At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you're empowered to pursue your passions, it is reflected in the work. That's why we're committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you're looking for a place that values passion, integrity, and a desire to learn, we'd love to hear from you! About Everlaw We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Everlaw requires all of its employees to be fully vaccinated for COVID-19, unless a medical or religious exemption applies. If you are hired, we will require you to prove that you have received the COVID-19 vaccine, unless you have received a medical or religious exemption.We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.

Social and Multimedia Content Creator Internship **Location** Oakland, California; I'm Interested (https://careers.pge.com/job/Oakland-Social-and-Multimedia-Content-Creator-Internship-CA-94612/1155911400/?feedId=306700) Requisition ID # 156897 Job Category: Administrative / Clerical Job Level: Individual Contributor Business Unit: Customer & Enterprise Solutions Work Type: Hybrid Job Location: Oakland **Department Overview** Marketing & Communications supports the goals of the business by developing and executing integrated communications that effectively present PG&E’s positions to customers, employees, retirees, shareholders, regulators, legislators and the media. Together, this team works to: + Clearly and accurately communicate safety and other public information through media and other channels + Use communications as a strategic tool that helps the company achieve its business goals + Support efforts to increase customer satisfaction in service reliability, customer service, price and value through educational efforts + Create an engaged and safety-minded workforce through effective employee communications + Implement process improvements geared toward greater department efficiency **Position Summary** The ideal candidate is a highly creative visual content creator and storyteller adept at using new communications tools, artistry and channels to engage internal and external audiences. They will collaborate and bring creative thinking and innovative approaches as they take each project from the idea stage, through the design and production process to sharing on social media channels - while meeting deadlines along the way. This position is a hybrid position based from the Oakland General Office with occasional on site attendance required. Some travel is required. For consideration, please provide a link to your online portfolio or website on your resume. PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual hourly rate paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​ The hourly rate for this position ranges from $19.56 to $34.07 **Responsibilities** + Create visual content for social media and internal channels. + Post content to PG&E’s social channels, including Facebook, Instagram, LinkedIn, X, YouTube, Nextdoor, Threads and others. + Provide social media channel support at times. + Provide photography and video. + Provide meeting support (photography/video). **Qualifications** _Minimum_ + Qualified candidates are pursuing a Bachelor’s or Master’s degree at an accredited University + Students must be continuing their education towards degree during and/or after the internship + Experience in social media content creation + Experience with digital production/editing software + Ability to travel as necessary (up to 20 percent of schedule) + Strong writing skills and proven ability to create clear and engaging content. _Desired_ + Confidence working with coworkers at all levels. + Experience with multimedia tools and programs:ENG cameras, studio lighting, Premiere Pro, AfterEffects, Final Cut Pro X, Lightroom and Motion + Experience with social media platforms such as X, Facebook, Instagram, LinkedIn and YouTube is a plus. + A great attitude, and flexibility with last-minute changes. + Experience working in a collaborative, team environment. + Strong work ethic and a passion for continued growth and learning. + Comfortable handling multiple projects simultaneously and ability to consistently meet deadlines. I'm Interested (https://careers.pge.com/job/Oakland-Social-and-Multimedia-Content-Creator-Internship-CA-94612/1155911400/?feedId=306700)