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Senior Officer, Inclusive Culture Development
New Jersey Economic Development Authority, Trenton
Senior Officer, Inclusive Culture DevelopmentUS-NJ-TrentonJob ID: 2024-2068Type: Regular Full-Time# of Openings: 1Category: Diversity, Equity, & InclusionNJEDAOverviewJob Summary The Diversity, Equity, and Inclusion (DEI) team within the Office of the CEO/Chief of Staff supports the Authority’s commitment to growing New Jersey’s economy and increasing equitable access to opportunity. The NJEDA believes that diversity, equity, and inclusion are inherent to creating a stronger and fairer New Jersey economy and building a diverse workforce increases business performance. The Authority is guided by the concept of “diversity on purpose,” the idea that diversity at the NJEDA and in the businesses and communities the Authority serves should not only be recognized but intentionally fostered. This principle guides the NJEDA in producing top-quality, innovative programs and services that serve New Jersey’s diverse residents, communities, and businesses. The Senior Officer, Inclusive Culture Development supports internal programs designed to promote organizational DEI development. This role is responsible for leading the facilitation of Authority programs and will serve as a subject matter expert on organizational DEI within the Authority. $76,184 - $95,230 Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.ResponsibilitiesEssential Duties and ResponsibilitiesOversees inclusive employee engagement programs, workshops, and trainings to ensure alignment with Authority goals.Works closely with CDO as the Authority’s lead DEI facilitator for internal programs including: Employee Networking Groups, Mentorship and Fellowship programs, Diverse Leadership Development Program, DEI workshops, etc.Develops and maintains DEI subject matter expertise for EDA through research and analysis; these efforts may include tracking organizational and workforce trends, contributing to the design and execution of engagement- and development-focused strategies and programs, conducting quantitative and qualitative analyses, defining program implementation plans, etc.Assists on DEI-related topics, issues, programming, and communications; assists with providing counsel for managers on current and trending topics and issues relating to DEI in the workplace; may attend internal and external meetings/events as a representative of EDA’s DEI departmentWorks cross-functionally to develop relationships within all EDA departments to support DEI efforts within departmental functionsSupports the development, measurement, and achievement of DEI department and organizational DEI goalsDemonstrates a leadership and ownership mindset within the DEI Department alongside other department leads, including suggesting new ideas for how to improve the divisionHelps to institutionalize best practices; defines and implements needed systems and policiesSupports varying special projects to advance the goals of the DEI team, as needed.Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer focused work environment among division, EDA staff and external customers. Must complete annual and semiannual self-assessment as required.Performs other duties and projects, as assigned.Required Skills and AbilitiesDemonstrated understanding of complex DEI competencies.Exceptional interpersonal and presentation skills and the ability to effectively interface with a broad range of audiences, including senior management.Ability to communicate effectively both verbally and in writing and to foster communications with business professionals and EDA staff; proficient in grammar, spelling, and editing.Solutions-oriented, good attention to detail and follow-up.Resourceful and able to find the answers necessary to develop solutions.Keen ability to prioritize and work through overlapping projects.Must be a critical thinker and possess rigorous analytical capabilities.Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision.Ability to learn and understand EDA and State programs which support the goals of equitable economic development.Strong work ethic, ability to be proactive and responsive in a team environment.Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff.Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.Proficiency in Microsoft Office Suite and the ability to learn new software packages.QualificationsRequired Qualifications Education and Experience RequirementsBachelor’s Degree and/or equivalent experience5-7 years’ experience in learning and development, training facilitation, consulting/coaching, or related fieldsDemonstrated understanding of complex DEI subject matterStrong public speaking ability Advanced degree or industry specific certification may be substituted for 1 year of experiencePhysical DemandsOccasional attendance at events outside normal working hours.Ability to work outside normal business hours, as needed. TravelAs necessary to events, meetings, businesses, etc. Certificates and Licenses RequiredLicense: Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position. Note The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA. NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs. Equal Opportunity Employer NJ SAME Program Position Requirements Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011 to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis. Must review the required NJEDA Ethics Guidelines. Those guidelines to can be found here: https://www.nj.gov/ethics/docs/ethics/plainlanguage2021.pdfhttps://www.nj.gov/ethics/docs/ethics/2022_uniformcode_april.pdf #LI-KH1PI238305094
Instructional Systems Designer
One Call Medical, Inc., Trenton
Instructional Systems DesignerWe're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. Salary Range: 55,700.00 - 83,500.00 SalaryThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 55,700.00 - 83,500.00 SalaryBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! Generous paid time off, 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:The Instructional Systems Designer analyzes, recommends, develops, and supports innovative instructional solutions to meet a variety of educational needs using appropriate technology, grounded in educational theory and instructional design. Creates standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), self-paced course materials, multi-media e-learning courses, and training programs that support end-user programs.GENERAL DUTIES & RESPONSIBILITIES: Follows best practices in technical development to ensure a consistent development process. Design and develop blended learning curriculums, courses, facilitator guides, job aids, software simulations, and criterion-based assessment tools to enable learning of new technology initiatives and solutions.Designs effective instructional materials, interactions, simulations, and assessments to support the required instructional strategy. Author eLearning lessons, storyboards, exercises and supporting material either independently or in collaboration with other content developers and/or subject matter experts Will work closely with One Call stakeholders and subject matter experts to analyze learning and performance objectives and instructional strategies and solutions Responsible for analysis, design, development, implementation and evaluation and ongoing maintenance of training programs and course materials. Responsible for management, coordination, and troubleshooting of learning management systems/training portals, and training related websites and applications, including communication with internal and external users. Develop a solid understanding of One Call products and processes to complete tasks. EDUCATIONAL AND EXPERIENCE REQUIREMENTS:Bachelor's Degree required (in Instructional Design preferred), or equivalent work experience.Instructional Design or e-Learning Development Certification, Technical Writing, Web Design and Development, or the equivalent combination of education, training, and work experience. Contact or call center systems curriculum design experience preferred.Experience organizing complex information and content into a coherent and logical outline and narrative Experience with eLearning authoring tools: Captivate or comparable tools for developing interactive learning experiences Proven experience applying Adult Learning Theory to create courseware, including identifying learning objectives and outcomes, course scripts, and course storyboardsStrong communication skills, especially written; able to translate complex concepts into appropriate language for a wide range of learners with varying backgroundsExperience using ADDIE development methodsMost importantly, a passion for systems analysis, technology, and learningReviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications, and technical specifications as they pertain to course development.Follows best practices in project management to develop and track project schedules using a consistent project management methodologyUses current and state of the art tools and technologies for the development, maintenance, production, and distribution of multi-media training materials / web-based training content.GENERAL KNOWLEDGE, SKILLS & ABILITIES:Thorough knowledge of instructional design principles and methodology.Understanding of adult education concepts. Practical experience using information design and mapping concepts. Experience managing learning in an LMS, Cornerstone preferred.Ability to complete voice narrations for learning modules. Skill in preparation of course material for all training modalities (written manuals, online content, etc.). Skill in developing training assessments that effectively measure learner comprehension and evaluations for feedback to make improvements based on results. Project management skills, including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skills with a proven ability to meet deadlines. Written and verbal communication skills, including editing course content for correct punctuation, syntax, and grammar. Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience. Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally. Flexibility, versatility, dependability. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with the Microsoft Office Suite. Collaboration expedience with training department management to define resource requirements. Proficiency in providing verbal and written status updates for projects as required. Takes a lead role in developing a strategy, managing, and administering learning management systems/training portals, and training related websites and applications (i.e. - intranet, extranet). Skill using development tools and technologies. Expert skill level with all development tools and technologies. Works with minimal supervision. Typically requires a minimum of 1-3 years of experience in instructional design, course development, technical communications, or a related field. PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus The work environment utilizes florescent lighting; noise level is moderate.The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.Please be advised this job description is subject to change at any time.
Professional Practice & Development Specialist - Registered Nurse
AtlantiCare Regional Medical Center, Atlantic City
AtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Atlantic City, NJPOSITION SHIFT: DaysPOSITION STATUS: Full-TimeREQ_NUM: 07-33957Department: Nursing PracticeHours Per Week 40Holidays Required? NoJob Category: NursingLocation: City HospitalWeekends Required? NoPOSITION SUMMARYThe Professional Development Specialist uses knowledge and skills in adult learning theory, Caring Science theory, career development, Serving Leader, the practice environment and program management to support lifelong nursing professional development. This position demonstrates an expertise in nursing education while influencing the professional role competence and professional growth of nurses in a variety of settings. The Specialist leads change, both at the unit and organizational level. This position will inspire and develop creative and innovative approaches to addressing challenges and problem solving. This position exemplifies structural empowerment, transformational leadership, new knowledge and innovation, and exemplary professional practice, the tenants of a Magnet culture.The Professional Development Specialist fosters critical thinking and creates an environment that promotes lifelong learning and discovery. This position will facilitate the proactive integration of technology to support clinical practice, while maximizing the efficiency of existing resources to deliver quality patient care.The Professional Development Specialist supports organizational and unit specific goals by demonstrating a commitment to exemplary practice, continuing education, team work and cooperation. The Specialist demonstrates an active and engaged commitment to diversity, by working to establish a climate that welcomes, celebrates and promotes respect for diversity of race, color, national origin, religion, sex, gender identity, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, or citizenship in the organization. This position will actively participate in evidence-based and quality improvement activities, through the development and support of unit based PDCA's.The Professional Development Specialist is actively involved in investigating, implementing and evaluating evidenced based practice and educates nurses to appropriately explore the best practice for their patients and the practice environment, and to generate new knowledge. This positon is also a leader in nursing research, evidence based practice and quality improvement activities, and promotes and supports organizational research activities.QUALIFICATIONSEDUCATION: Current licensure as a Registered Nurse in the State of New Jersey. Bachelor's degree in nursing required. Master's degree in nursing required or actively enrolled in an accredited doctoral program with credit hours equivalent to a Master's degree within 2 years from date of hire or transfer.LICENSE/CERTIFICATION: Association for Nurses in Professional Development and should be within 2 years of hire. BLS required. EXPERIENCE: * At least 5 years clinical experience required; * Expert knowledge of evidence based practice and the ability to teach- consistent with principles of adult learning required. * Excellent verbal and written communication skills, as well as leadership skills required. * Proficiency in Clinical Applications preferred at time of hire;* Incumbents within position will be trained appropriately and skill will be required for this position within 60 days from date of hire.PERFORMANCE EXPECTATIONSEssential functions for this position are listed on the Assessment and Evaluation Tool.Education:* Design, implement, and evaluate nursing staff onboarding and transition to practice initiatives in compliance with ARMC policies and regulatory guidelines* Design, implement, and evaluate unit level orientation programs in consultation with leadership and staff* Develop, implement, and evaluate teaching strategies for specific patient populations in collaboration with staff and leadership* Develop, conduct, analyze, and prioritize organizational and unit specific education needs based on Learning Needs Assessment* Plan, design, implement, and evaluate education programs in compliance with the NJSNA provider unit policies and procedures* Systematically analyze education and professional development activities to identify opportunities * Create a safe and effective learning environment through proficient use of adult learning principles, communication skills, and teaching methods* Advocate for Nursing Professional Development programs that support the needs of the learner and the organization* Participate in evaluation of staff regarding knowledge, skills, and attitude (KSA)* Coordinate and evaluate academic partnerships and student clinical experiences* In collaboration with leadership, evaluate nursing practice in accordance with standards of nursing care and assist with implementation measures directed at improving qualityLeadership:* Build trust: interacts with others in a manner that instills confidence in the intentions of the organization and its leadership, acting as a role model of integrity and encouraging others to meet that standard.* Lead with vision and values: supports and sustains the Organizational and Nursing mission, vision, and values; instilling the same in staff and holding self and others accountable for service excellence.* Accept personal responsibility: for own professional development, including ANPD certification within 2 years and pursuit of role specific education.* Serve as a role-model and resource: for continued learning and professional self-development for staff and peers* Demonstrate a sensitivity to ethical, cultural, and spiritual inclusion.* Engage in ethical decision-making and problem solving* Function as a change agent and leader* Maintain confidentiality of sensitive information* Participate on organizational inter-professional committees to influence hospital wide educational initiatives.* Provide guidance and direction in planning, implementing, and evaluating simulation in the nursing practice environment.* Adhere to budget guidelines and demonstrate prudent resource utilization in planning and implementing educational activities.Development:* Evaluates and communicates new employee progress to unit leadership* Collaborate with clinical manager to coach and counsel new employees when orientation goals not achieved and/or crucial conversations are had with orientee* Collaborate with/escalate to unit leadership when an employee cannot successfully complete the introductory period or should staff not complete required competencies and/or education.* Evaluate and respond when an educational deficit identified for individual or unit staff. * Promote a culture of error prevention, continual readiness, and translation of research to evidence-based practice and quality improvement; identifying and pursuing unit and organizational goals based on quality and safety metrics, to improve patient care.* Analyze unit specific quality data and creates PDCA's on relevant variances.* Provide guidance and direction in planning, implementing and evaluating comprehensive patient care, based on the assessment of patient's physical, psychosocial and cultural needs, age, functional status, and customized plan of care* Facilitate the development, implementation, and evaluation of standards/regulatory guidelines of nursing care/practice* Serve as a facilitator, innovator, problem solver regarding exemplary nursing care with direct involvement in nursing procedures, equipment, and standardizing care* Participate in efforts to promote problem solving of professional practice issues, professional development of staff, and performance improvement activities* Participate in clinical rounds and simulation activities to identify communication, practice and safety issues Program/ Project Management* Develop, plan, implement educational activities that are consistent with organizational mission, vision and goals.* Ability to evaluate outcomes (check cycle), including return on investment* Participatory support for regulatory and survey readiness activities.WORK ENVIRONMENTPotential for exposure to blood borne pathogens along with infectious diseases. Physical demands include but are not limited to consideration stooping, kneeling, crouching, pushing heavy equipment and excessive standing and walking. Lifting approximately 25-50 lbs. frequently; lifting 50-100 lbs. with assistance occasionallyREPORTING RELATIONSHIPThis position reports directly to department leadership and may supervise incumbents as assigned.The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.PI239022127
Manager, Client Management
Computershare, Jersey City
JOB DESCRIPTION Location: US - Jersey City NJ (Hybrid) This is a hybrid position primarily based in either Jersey City NJ office location. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential Computershare has a tremendous opportunity for a Manager - Client Management to join our growing team. This is a hybrid role (expectation of 2 days in office). Before we tell you more about the role, it's important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole. Computershare Investor Services (CIS) is a trusted advisor to 6,000 U.S. companies. For more than 35 years, we've been the largest global transfer agent providing advisory services, communications, and technology solutions to many of the world's leading companies. We facilitate shareholder recordkeeping and communications, stock transfers for individual holders and annual meetings, as well as dividend disbursement for public and private companies. Our clients know they can count on our investment in resources, years of industry leadership, locations throughout the world and commitment to service to form long-term relationships that produce real business results. We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team. So, now that you know this is a tremendous department in a company that truly supports their employees, I'm sure you'll want to find out more about the role and what you'll be involved in A role you will love The Manager, Client Management is responsible for providing leadership to a team of Relationship Managers in the New York City Metro area. Primary responsibilities include giving consultation, direction, guidance and feedback to direct reports on their performance relative to the objectives that have been set for them. The Manager is a facilitator who ensures that the Relationship Managers have the resources they need to achieve their goals for client satisfaction, retention and profitability. The Manager may maintain a small book of large clients along with managing the Relationship Managers. Ensures that the business unit's relationship strategy is executed effectively by the team Manages either a staff of Relationship Managers (4+) or a team of RMs and CSAs and makes decisions regarding employment, work allocation, goal setting, performance management, professional development and expense control Directly supervises a team of RMs or an individual office location in the Client Relations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that revenue and expense goals are achieved Guides the Relationship Managers in realizing their up-sell and cross-sell opportunities Negotiates the terms of contract renewals, consulting with business units such as Finance and Sales throughout the process Serves as Senior Relationship Management contact to top ten percent of clients based on gross revenue, sales potential or relationship sensitivity Assists in the collection of critically delinquent receivables Oversees development of strategic account plans for top client relationships Ensures that sensitive client issues are resolved effectively Coaches and mentors the Relationship Managers for career development Travel required: 15% What will you bring to the role? Bachelor's degree (B. A.) from four-year college or university. More than 5 years' experience in a relationship management role in securities processing industry. Proven success in giving consultation, direction, guidance and feedback to direct reports on their performance relative to the objectives that have been set Computer Skills: MS Office, SCRIP, Cosmos, Issuer Online, Investor Center Rewards designed for you Paid parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision. Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. Compensation. The typical base pay range for this role is $110,000 - $135,000/yearly. This base pay range is specific to these locations and may not be applicable to other locations: Jersey City, New Jersey #LI-KT1 #LI-HybridABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.ABOUT THE TEAM Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
Manager, Client Support
Computershare, Jersey City
JOB DESCRIPTION Location: Jersey City NJ (Hybrid) This is a hybrid position primarily based in either Jersey City NJ office location. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. We give you a world of potential Computershare has a tremendous opportunity for a Manager - Client Support to join our growing team. This is a hybrid role (expectation of 2 days in office). Before we tell you more about the role, it's important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole. Computershare Investor Services (CIS) is a trusted advisor to 6,000 U.S. companies. For more than 35 years, we've been the largest global transfer agent providing advisory services, communications, and technology solutions to many of the world's leading companies. We facilitate shareholder recordkeeping and communications, stock transfers for individual holders and annual meetings, as well as dividend disbursement for public and private companies. Our clients know they can count on our investment in resources, years of industry leadership, locations throughout the world and commitment to service to form long-term relationships that produce real business results. We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team So, now that you know this is a tremendous department in a company that truly supports their employees, I'm sure you'll want to find out more about the role and what you'll be involved in A role you will love The Manager, Client Support is responsible for providing leadership to a team of Client Service Administrators supporting Registry clients. Primary responsibilities for the staff include coordinating client events such as annual meetings, dividend payments, tax reporting and informational mailings by interfacing with the client, the relationship management team, and operational units. The Client Service Administrator is also responsible for fulfilling client requests for reporting and for preparing other statistics pertaining to the client's shareholder base. The Client Service Administrator initiates requests for service and tracks client service request to ensure that the expectations of the client are met. This Manager role is a facilitator who ensures that the CSAs have the resources they need to achieve their goals and to ensure workloads are balanced and quality is at acceptable levels. The manager also: Ensures that the business unit's relationship service strategy is executed effectively by the team Manages a staff of 10-12 CSAs and makes decisions regarding employment, work allocation, goal setting, performance management, professional development and expense control. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Guides the Relationship Managers in realizing their up-sell and cross-sell opportunities. Negotiates the terms of contract renewals, consulting with business units such as Finance and Sales throughout the process Coaches and mentors the CSAs for career development Travel not required What will you bring to the role? Bachelor's degree (B. A.) from four-year college or university. More than 5 years' experience in a securities processing service management role. Proven success in giving consultation, direction, guidance and feedback to direct reports on their performance relative to the objectives that have been set. Computer Skills: MS Office Rewards designed for you Paid parental leave, flexible working and a caring and inclusive culture. Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision. Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter. Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook. Compensation. The typical base pay range for this role is $94,000 - $110,000/yearly. This base pay range is specific to these locations and may not be applicable to other locations: Jersey City, New Jersey. #LI-KT1 #LI-Hybrid ABOUT US A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.ABOUT THE TEAM Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
Director, Career Kickstart Professional Learning
TheCollegeBoard, Trenton
About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more thanseven million studentsprepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart (CK) expands the successful AP model to the career and technical education (CTE) space, by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit, and ultimately, power students' progress to in-demand jobs in high-growth sectors and choice-filled lives. We are in the nascent stages of building this program and have a start-up culture.About the OpportunityUnlocking opportunities for a wider range of students, especially in CTE, requires attentiveness to not only what is taught, but also how it is taught. To ensure students are successful in in-demand jobs and, ultimately, have choice-filled lives, we must prepare them with technical knowledge and the ability to apply their knowledge to solve problems in a work-based setting.As the Director of Career Kickstart Professional Learning, you will be a catalyst for change in expanding opportunities for students through teacher practice. In close collaboration with the Director of Career Kickstart Instruction and Training, you will play a critical role in developing and delivering Career Kickstart's pedagogical model and vision, the strategy to ensure all teachers are equipped to deliver CK courses in alignment to this vision, and building the suite of instructional resources for teachers and students to ensure every CK student leaves with the technical knowledge, professional skills, and applied learning experiences that give them the confidence and skills to be successful in an internship or apprenticeship in the pathway.Career Kickstart is a start-up within a large organization, College Board. You will be a part of the three-person Instruction Team within CK, a part of the larger CK team (approximately 15 people) and have the resources of the broader AP team to support you in your execution. In this role and in close collaboration with the Director of Career Kickstart Instruction and Training you will:Teacher Professional Learning (PL) - 35%Develop and execute a teacher PL program, inclusive of a week-long CK summer institute (CKSI) and through-year PL experiences, that ensure CK teachers (~1000 new teachers annually) are prepared to and supported in teaching CK pathway courses in alignment with CK's pedagogical model and vision. You will start by developing this for our first pathway: cybersecurity.Collaborate with CK's Market Adoption team to align teacher PL with state certification requirements to provide pathways for teachers to earn their CTE certification/credentialLead the creation and delivery of content in CK PL experiences (inclusive of asynchronous/synchronous and in-person/virtual opportunities)Facilitator Professional Learning (Train the Trainer) - 35%Recruit and onboard talent to facilitate high-quality CKSIs across the countryDevelop and execute an application process and retention strategy for CK PL facilitatorsDesign and develop a facilitator PL program to equip CK facilitators with the skills to successfully impact teacher practice in CK's PL offeringsInstructional Resource Development - 20%Collaborate with course leads to build and publish a suite lesson plans and other instructional resources that reflect CK's pedagogical vision and current discipline-specific best practicesConduct in-depth reviews of content developed by external creators to ensure alignment with CK's pedagogical model and visionEnsure coherence between the CK lesson plan suite and other instructional resources (including external curriculum provider offerings), teacher PL, and facilitator PL.Alignment and Cycles of Improvement - 10%Collaborate with course leads to ensure the content of course-specific teacher PL and facilitator PL is aligned with the corresponding course frameworks and industry/disciplinary practiceMaintain a deep understanding of the CTE landscape and best pedagogical practices and translate knowledge into Career Kickstart's program strategy and improvements related to teacher PL and instructional supportsEnsure all products are as fair, bias-free, and in alignment with CK/AP standards as possibleApply regular cycles of feedback from key stakeholders (e.g. teachers, schools/districts, students, etc.) to update and improve PL experiences for teachers, facilitator PL, and curricular resources (e.g. lesson plans, formative assessments, etc.)Support cross-functional teams and workstreams to ensure product/program delivers exceptional user experience to students, educators, and schoolsAbout YouYou have:A passion for and commitment to expanding educational opportunities for a diverse audience of students and teachers7+ years of relevant experience in CTE education, pedagogy, or teacher professional learning (including training the trainer)Demonstrated leadership or recognition in applying best pedagogical practices and an ability to translate knowledge into high-quality learning experiences for both teachers and studentsDemonstrated ability to design and implement high-quality teacher professional learningExperience with instructional coaching, instructional design, and content developmentProven ability to manage and/or launch new projectsHigh degree of personal ownership and accountability to consistently deliver results in a fast-paced and high-profile environmentComfort with ambiguity and entrepreneurial mindset and an ability to adapt and problem-solve when presented with new information, situations, or challengesNatural curiosity and a commitment to continuous learning and improvementStrong organizational and time management skills with a process-oriented mindsetStrong ability to make data-driven decisions to inform product strategy, development, and improvement cyclesExcellent interpersonal, collaborative, and communication skills; demonstrated ability to establish positive working relationships at all levels of the organizationExceptional communication skills that allow you to be clear, compelling, and persuasive across formats and audiencesThorough understanding of the CTE landscape and experience with career-focused education offerings (e.g., coursework, credentials) that are successfully adopted in K-12, including development processes, state/district needs, emerging technologies, go-to-market strategies, partnership integrations, etc. is preferredAbility to travel up to 10-12 times a yearYou are eligible to work in the US for any employerAbout Our CultureWe are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every team member can thrive, and systems and meeting structures where every voice is heardWe value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsRequirementsThis is a remote role, but residence in New York (where our central office is located) or one of our focus states - CO, TN, CA, TX or NC - is preferred.If you live in NYC, staff are asked to come into the office Tuesdays and WednesdaysWe are asking for all applications by April 15.Proficiency in Microsoft Word, Excel, and PowerPoint required.Background in K-12 education and/or Career and Technical Education is preferred, but not required.About Our ProcessApplication review will begin immediately and will continue until the position is filled.While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application processEEOC statementCollege Board is proud to be an equal opportunity employer. We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.#LI-REMOTE#LI-GG1
Coordinator - Delivery Logistics
Holman Enterprises, Mount Laurel
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.JOB INPUTSResearches the delivery and licensing status of vehicles located at courtesy delivery dealerships and/or transport vendors across the country.Communicates all delays that will affect the successful delivery of a vehicle as well as timelines to ARI internal stakeholders.Upload data and maintain validity in ARI status system by adding timely, relevant, clear, and concise notes.Recall/Reprint paperwork as needed that could include MSOs from vehicles purchased out of dealer stock, and driver, dealer or licensing party changes either from reports or from ad hoc requests.Act as main point of contact for Courtesy Dealerships and Transport Vendors in ARI's network.Works with internal and external clients to ensure proper licensing of customer vehicles, as well as make recommendations on best practices.Assist with training and onboarding of new partners.Responsible for FleetTrak case management, including but not limited to; oversight of Support Center FleetTrak cases, managing escalation level and seeing inquiries through to completion, thorough communication between both internal and external partners, and providing timely client facing updates.Responsible for troubleshooting Supply Chain & Licensing delays and working through alternative solutions.Proactive follow up on licensing to ensure deadlines are being met.Works closely with Supply Chain Coordinator and/or Process Facilitator on specific projects, escalations, workload distribution, and client requests.Perform all other duties and special projects as assigned Education and/or Training:Associate's or Bachelor's degree or equivalent work experience preferred, but not required.Additional education, certifications, or experience are a plusProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phones systems, etc.Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc. Relevant Work Experience:1 Year experience working in an administrative services or related fieldsExperience managing vendor relationships preferredExperience working in or with automotive dealerships and/or the transportation field preferredAbility to review and improve processes, methods, and tools to increase efficiency, accuracy, and security Planning/Organizing/Managerial Knowledge: Proactive, organized approach to multitasking and prioritizationEffectively manages time and consistently meets deadlines with some guidance from managerDemonstrates accuracy, thoroughness and effectiveness in workDemonstrates attention to detail and commitment to doing quality workAdjusts quickly to new or changing assignments, processes and peopleDisplays professionalism and remains composed when faced with challengesLearns from experience; modifies behavior to be more effectiveRecognizes one's own strengths and opportunities for growthUses existing procedures to solve routine or standard problems; applies some degree of judgement and discretionApplies basic knowledge of theories, practices and procedures to complete assigned workDecisions are guided by policies, procedures and business plan; receives some guidance and oversight from managerCritical thinking skills are required.Ability to work in a team environment and handle independent projectsMust have excellent organization skills, be detail oriented, and have the ability to handle multiple priorities to meet required deadlines. Communicating & Influencing Skills: Strong verbal and written communication skillsStrong interpersonal and customer service skillsMust have the ability to communicate effectively with all levels of employees, customers, and vendors.Ability to express information and ideas in a clear and organized mannerGathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customersTakes personal responsibility for customer satisfaction and loyaltyWorks independently or with others within own area or department to achieve team goalsOffers support to other team members; follows through on commitmentsApplies emotional intelligence in responses and reactionsDemonstrates consistency between words and actionsListens openly and carefully to others' ideas and suggestions; respects opposing points of viewConsistently earns trust, loyalty and respect of othersAbility to manage vendor relationships, by following up on open items and fostering open lines of communication. Ability to proactively identify gaps or delays, and work closely with vendor partners to drive resolution.#NTSP#LI-MGAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $20.30 - $27.40 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Corporate Leadership Development Trainer
Holman Enterprises, Mount Laurel
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Leadership Development SpecialistThis position is responsible for supporting the development and implementation of initiatives that further increase leadership capabilities. This includes the design and development of high-profile Leadership Programs that align with and support the Company's Strategic Plan.Principle Purpose of Position:Presents formal courses and specialized training that support our core leadership proficiencies in classroom as well as in virtual platforms; performs follow-up to evaluate learning application and impactPlan, coordinate and execute existing quality leadership development programs for various levels of leaders (ex., Potential Leader Program, New Leader Curriculum, Advancing Leader Program). This includes various types of blended learning including classroom training, virtual training, e-learning, self-study and other mediumsAssist with the development of program-related deliverables to include facilitator and participant materials, presentation media, job aides, and on-the-job development acceleratorsAssist with the marketing and distribution of internal communications of learning programsAssist with performance audits and/or training needs analysis through interviews, focus groups, surveys, field visits and other appropriate methods to identify current and future needs of both individuals and departments.Assist with ROI and/or analysis of development solutions, make recommendations for modification and monitor the effectiveness of these initiativesLiaise with internal and external stakeholders to enhance overall program learning impactProvides one-on-one and group coaching to participants in leadership development programs in order to drive application and business impactAssists in coordinating and/or facilitating training performed by outside training vendorsPerform all other duties and special projects as assignedThis position requires up to 30% travelJob Requirements:Education and/or Training:Certifications in programs such as SDI, Crucial Conversations, 360 Assessments, MBTI, and similar preferred.Bachelor's degree required. Master's degree in education, organizational development, human resources management, or related field preferred.Relevant Work Experience:At least 4 years progressive experience in corporate learning capacity developing, delivering, analyzing, and measuring learning programs.Possess knowledge and experience in Leadership Development program designIntermediate knowledge of MS Office, Word, Excel, PowerPoint.Must have excellent organization skills, detail oriented and ability to multitask.Must be flexible and able to quickly and effectively change priorities and direction, and have a willingness to work varying schedules when needed.Requires information search and research skills, analytical and creative problem solving skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives.Solid project and time management skills, computer competence and the ability to use media effectively.Ability to prioritize and organize workflow and interact with all levels of management.Requires excellent one-on-one and group presentation and facilitation skills.Must possess excellent written, oral and presentation skills.Excellent interpersonal communication and relationship building skills are required.#LI-JC1At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $67,670.00 - $98,125.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Change Management Specialist
ADP, Florham Park
ADP is hiring a Change Management Specialist **This is a hybrid role based out of our Roseland or Florham Park, NJ office. Qualified candidates must reside within commutable distance to either location.** Strategist. Communicator. Facilitator. As a member of ADP's Commercial Operations Sales Enablement team , you will leverage your entrepreneurial spirit and consultative approach to orchestrate the people side of change introduced by the Commercial Operations function's most complex and transformative initiatives. With your organizational savvy, and solid knowledge of business processes, systems technology, and organization structures, you will drive faster adoption, higher utilization and increased proficiency for initiatives that position ADP for continued growth.Responsibilities:With your robust and diverse toolbelt of change methodologies and frameworks and passion for helping people thrive, you will partner with initiative leads and cross-functional working teams to:Assess change management needs for assigned initiatives and design and execute change management activitiesIntegrate change management activities into initiative project plansDefine adoption and utilization metrics; establish success measures and recommend incentives that promote, reinforce, and sustain changeDevelop communications, talking points, FAQs and presentations for a range of audience (front-line associates, front-line leaders, and senior leaders)Leverage ADP's proprietary change management HeaRT methodology and toolset to roll out change management efforts Skills & Qualifications:If you are a pragmatic, forward-focused, creative, independent thinker who:Has 5+ years in a formal change management role, preferably in a Technology organizationCombines strong, concise written and oral skills with a "user-centered" communication styleIs exceptionally organized with a strong attention to detailUnderstands management processes and systemsUses intermediate Excel and PowerPoint capabilities to analyze and present data and metrics to gain alignment/buy-in on priorities and decisions in a highly-matrixed environmentSolidly understands enterprise systems such as Salesforce, SAP, Sales Enablement and Operations platforms, etc.Is competent in agile methodologies (e.g., Scrum, Kanban, SAFE, etc.)Strong executive presence to be able to navigate ADP's leadership....then come join our team!Preferred Qualifications:A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:Experience with Change Management.Experience with Sales Engagement Platforms helpful.At least two years' experience in a similar role.Exceptional leadership, organizational, and time management skills.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.