Customer Service Salary in Nashville, TN

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger s driving standards. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! Minimum - Excellent communication and customer service skills- Must annually pass a DOT regulated medical exam- Must be at least 21 years old- Must be able to lift up to 50 lbs. with or without reasonable accommodation- Ability to operate a delivery van and handheld tablet device- Must have a good driving record Desired - High School Diploma or GED - Any delivery driver experience- Any customer service experience- Provide excellent customer service while delivering orders to the customer- Act as a brand ambassador when discussing Kroger s Seamless Experience and delivery process with customers- Ensure a high degree of professionalism and personal presentation when interacting with customers- Drive a company vehicle safely and in accordance to Kroger's driving standards- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards- Control and maintain an accurate record of customer deliveries- Assist fellow drivers that may encounter difficulties while out delivering- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor- Complete pre-inspections check of company vehicle before use and report any defects to supervisor- Operate company provided technology devices for mapping and customer interaction- Must be able to perform the essential job functions of this position with or without reasonable accommodation

DESCRIPTIONAre you Customer Obsessed and want to help support Amazon’s global customers? Customer Service (CS) Finance is looking for a Finance Manager (FM) with proven business partnering experience to support the Amazon Business (AB) Customer Service team. AB is one of Amazon’s fastest growing businesses, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. In this role, you will drive world class customer experience and cost effectiveness for our customers. The pace and growth of the business along with its increasing complexity, make this role an exciting, interesting, and very challenging proposition. As such it will require an individual who is motivated to make a big impact by thinking globally. The ideal candidate will be a creative and analytical problem solver who is comfortable in a fast-paced, dynamic environment.This role will partner WW ABCS Operations and key stakeholders (capacity planning, program, and finance teams) to influence both the strategic and tactical direction of the business, drive operational excellence, help define roadmaps, and provide guidance and reporting. You Will:- Partner with WW ABCS Operations Leadership, providing finance leadership, challenge and insight to deliver financial goals.- Oversee financial planning and reporting activities; leading ABCS Finance 'run of the business', partnering with Operations, Capacity Planning, Controllers and FP&A to ensure timely, challenging and accurate financial plans- Lead monthly financial review with business partners, providing financial KPIs, business metrics and insights to improve results- Partner with operations to seek opportunities for customer experience improvements and cost reduction- Lead ad-hoc root cause analysis to surface issues and drive decisions- Driving continuous process improvement through within finance through roadmap projectsIn addition, the FM will identify and analyze opportunities and risks to support the business with scaling and driving prioritization. This position will play a key role in fostering partnerships and collaboration across the multiple teams. This role requires the ability to understand a wide variety of business use cases, understand how to use data to identify opportunities and risks across these areas, and drive strategic discussions to address those findings.The successful candidate will have great organizational skills, a drive to continuously improve processes, and the ability to build good relationships with the global team. We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePREFERRED QUALIFICATIONS- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,100/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

DESCRIPTIONThe Amazon Business Customer Service team is seeking an exceptionally proactive, customer obsessed, and team-oriented Executive Assistant with a history of high performance to support 2 Directors in Nashville, TN.This role requires superior attention to detail, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior leaders inside and outside of the company is important. Ability to work across multiple time zones and cultures is critical, as is the ability to be flexible, and to change direction at a moment’s notice. Understanding of business priorities is a must, paired with the ability to proactively anticipate needs and drive improvements to build capacity for the leadership team. The successful candidate possesses the ability to complete complex tasks quickly and independently, react with appropriate urgency to situations that require a quick turnaround and be able to take effective action without having to know the total picture. The role will work closely with other Executive Assistants throughout the organization and the company. Candidate should ideally have knowledge and experience working with a global team across multiple time zones, languages and cultures. They should also demonstrate an understanding of business structure, as well as the desire and aptitude for learning new concepts quickly. This can be a great career move for an experienced and ambitious Executive Assistant looking to grow and develop in an organization offering fantastic long-term career opportunities.Key job responsibilities•Manage complex calendars and scheduling•Manage complex travel plans/itineraries•Handle expenses, multi-task during ad hoc projects, ensure successful follow up of action items, and prepare documentation for meetings•Track and help drive completion of key deliverables and follow up on outstanding items•Work closely with the leadership team and our business partners•Partner with other assistants throughout the team and across the companyA day in the life3 days/week in-office requirementsWe are open to hiring candidates to work out of one of the following locations:Nashville, TN, USABASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- Experience with executive level calendar management- 5+ years of senior level leadership support experience- High school or equivalent diplomaPREFERRED QUALIFICATIONS- Bachelor’s degree- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Experience with domestic or international travel coordination- Superior attention to detail and ability to meet tight deadlines- Ability to complete complex tasks quickly with minimal supervision and react with appropriate urgency to situations that require a quick turnaround- Strong organizational, analytical, and interpersonal skills- Demonstrated ability to design and improve processes- Ability to prioritize and handle multiple assignments at any given time- High level of integrity and discretionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations. What does our values-based culture offer you? A collaborative work environment A mission-oriented mindset Work-from-home flexibility A chance to grow your career All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation! We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use. We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you! We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments. Your Role As a HealthStreamer Position Summary You will provide exceptional customer service and product support and have a significant role in the overall customer experience. As a Customer Service Specialist I, you will be the face of HealthStream and will become our client's biggest advocate! You will understand the ins and outs of HealthStream products, and you will delight clients with your wealth of knowledge and unwavering positivity. You will also develop skills for your individual career path based on your interests--whether this lies within Customer Service or in another department within the company. Essential Duties and Responsibilities You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training. Provide phone, email, and chat support; working closely with customers and with internal teams to efficiently resolve any issues that may come up. Troubleshoot and diagnose reported problems and work to understand and correct problems. Build strong relationships with your colleagues and with customers, communicating in a timely, professional, and respectful manner. Identify, test, and verify issues, providing the development team with clear documentation. Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer focused initiatives. Participate in testing new features and releases. Suggest recommendations for product enhancements utilizing data and customer feedback. Qualifications What You Will Need to be Successful Education, Experience and Knowledge Required You have at least one year of experience in customer-facing roles. A bachelor's degree in a related discipline is preferred. Education requirements may be waived based on practical experience. Practical knowledge of the healthcare industry a definite plus. Skills and Abilities Required You have an extraordinary, charismatic phone presence; excellent written communication, and can relay information clearly, concisely and thoughtfully. You are a problem-solver, skilled in prioritization, and you take ownership in the work that you do. You know your audience and can effectively communicate resolutions with both non-technical and technical customers. You have a natural ability to work through technical difficulties, determine the root issue, and provide resolution beyond the issue or question proposed. You can make complex topics easily digestible by breaking them down into manageable parts. You display active listening skills and are an empathetic customer advocate. You have an insatiable curiosity for learning how things work. You have a working knowledge of Microsoft operating systems and are familiar with tools like Salesforce and Microsoft Teams. A basic understanding of SQL is a plus. You can work a flexible 8-hour schedule, providing coverage between 7 AM 7 PM CST, Monday through Friday. Weekends and holidays are for you to enjoy with friends and family. You are a team player working towards a common goal and you hold your colleagues to the same level of quality and elevated standards. You may not always have the answer, but you are willing to go above and beyond to find a solution for a customer or provide a clear understanding of the steps we are taking. Benefits HealthStream offers a comprehensive benefits package to eligible employees, including: Medical, Dental and Vision insurance Paid Time Off Parental Leave 401k and Roth Flexible Spending Account Health Savings Account Life Insurance Short- and Long-Term Disability Medical Bridge Insurance Critical Illness Insurance Accident Insurance Identity Protection Legal Protection Pet Insurance Employee Assistance Program Fitness Reimbursement If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!

DESCRIPTIONAt Amazon, we are working to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity.The Senior Program Manager, Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems.Because the person in this role will influence team members across multiple countries, you will also need to be highly collaborative and able to influence without authority. Key job responsibilities- Drive the expansion and management of a strategic roadmap involving unique and innovative customer solutions.- Define areas of focus/opportunity supported by analysis, develop solutions, identify owners, set delivery/completion dates and set up mechanisms to ensure programs are on track.- Proactively identify and resolve issues that affect customer experience and may impair the team’s ability to meet strategic, product, and technical goals.- Actively build relationships across Amazon teams to deliver on your roadmap. Partner with program/product managers, category teams, finance, legal, operations associates and engineers to deliver on your roadmap.- Operate autonomously; drive programs end-to-end including business goals, technical solutions, to improve customer experience.- Communicate clear and concise expectations and requirements with business and technology teams.- Capacity to present well-reasoned and data-driven proposals in both verbal and written form.A day in the lifeYou come into the office with a curious mindset ready to dive into complex sets of data, review customer anecdotes, and walk the store in order to find hidden problems that affect our customers and that result in Customer Service contacts and concessions. You develop well-documented and data-driven business cases based on your newly gained insights. You surface these business cases to business, product, and technical teams to influence their prioritization of solutions that fix these issues. You measure the impact of implemented solutions to celebrate the improved customer experience and the cost savings from your projects. About the teamThe Americas Customer Experience team sits within the Customer Service organization. We are on a mission to relentlessly advocate for customers and eliminate defects that affect their experience while shopping on our stores. We leverage data, customer anecdotes, process expertise, and cross-functional collaboration to improve the customer experience.We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Position Title Servicing Customer Advocate I (Customer Service Representative)LocationJob Summary The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective mortgage customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.In this role, you will expand on your current skill-set, mastering soft-skills and becoming an expert with our Primary and Advanced call-types. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting complex customer interactions.17.00 - 21.25 - 25.50Hours of Operation:11:00 AM EST to 8:00 PM EST Mon-Friday7:30 AM EST to 4:00 PM EST - Rotating Saturdays. If you work on a Saturday, you will have a day off the following week.Job Responsibilities:Customer Service:Handle a large volume of inbound customer contacts, building positive relationships while supporting and promoting the overall financial health of our current and prospective customersBe an advocate for our customers, supporting all requests for research, documentation and coordinating positive outcomes by partnering with internal business groupsMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityDrive results and engage applicable partners on trending customer issues through internal communication tools.Follow and implement internal announcements, trainings, products, services, systems, policies & procedures, and governmental regulations impacting the mortgage industryHave flexibility in supporting business needs with the availability to provide additional hours and varying shifts including evenings, holidays and weekendsJOB REQUIREMENTS Required Qualifications:High School Degree or Equivalent required; some college coursework or degree preferred2+ years of contact center experienceA passion for customer service with excellent communication and program solving skillsStrong technical knowledge and adapt in navigating multiple programs and applications simultaneouslyIntermediate knowledge of MS Office SuiteA proven track record of thriving in a fast-paced customer facing environmentPreferred Qualifications:Financial Services experienceSalesforce or comparable CRM experienceExpertise with MS Office SuiteExpertise with MSP Black Knight or comparable mortgage applicationsWorking proficiency in the Spanish languageA proven track record of exceeding performance metrics within a contact center environment

Plays a vital role in ensuring customer satisfaction by addressing frontline inquiries, resolving issues, and providing support with professionalism and empathy.Requirements:Education: College degree preferred.Experience:One-year previous Call Center or similar customer service experience preferred.Experience with Customer Relationship Management (CRM) tools preferred.Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.