Customer Service Salary in Mesa, AZ

What you'll do atPosition Summary...What you'll do...Walmart is hiring Landscape Technician Operators! You will make an impact as a Landscape Technician by keeping landscapes attractive, clean, and well maintained. This includes moving lawns, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. You must love working outdoors in different types of weather and enjoy physical labor. What you'll do: • Landscaping! Which will include mowing, trimming, and pruning year round • Perform grounds maintenance on the parking lot, exterior building, and surrounding ground areas to provide a clean environment • Be part of a team of associates responsible for all aspects of the landscaping and exterior cleaning/ground maintenance • Adhere to the highest standards of safety, security, and integrity ensuring compliance with corporate policies as well as local, federal, and state requirements • Traveling may be necessary to perform one or more essential functions of this position. You'll sweep us off our feet if you... • Have experience in landscaping, agriculture, general maintenance, or retail • Understand the importance of Customer Service and have clear, transparent, and respectful communication • Drive personal accountability and use effective time management to achieve commitments • Can adapt to changing and competing demands using solid judgment to identify priorities • Believe in Servant Leadership and can work as a team to achieve goals Minimum Qualifications • Be at least 21 years of age • Hold a valid state-issued driver's license for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report • Successfully complete and pass a driver's road test for the combination truck and trailer that will be operated within the scope of work. • Must be able to obtain appropriate licensing and/or endorsements for operating State if required Physical Activity • Presents information to small or large groups and individuals. • Communicates effectively in person or by using telecommunications equipment. • Visually verifies information, often in small print. • Reads information, often in small print. • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device. • Enters and locates information on electronic device. • Safely operates a combination motor vehicle of 10,0001 lbs to 26,000 lbs, requiring valid drivers license or certification. • Visually inspects equipment that will be operated daily during scope of work • Abides by all Federal Motor Carrier Safety Regulations Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 21 years of age or older.Valid, state-issued driver's license.No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.No more than two (2) moving violations in the last three (3) years, if driving a commercial motor vehicle.No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last three (3) years, if operating a commercial motor vehicle.Able to successfully complete a DOT physical and secure medical certification at a minimum of a 90 day card.As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English languagePreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Associate's degree or equivalent in Engineering, Maintenance, Construction Management, or related area., Certified Facilities Manager (CFM), Project Management (PMP), or related certification, Third-party management experiencePrimary Location...240 W BASELINE RD, MESA, AZ 85210-6107, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

OverviewThis position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship.Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy. Primary Duties & ResponsibilitiesReceives calls and review correspondence from homeowners.Schedules appointments with homeowners.Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy.Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules.Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management.Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors.Verifies completion of subcontractor workmanship and communications completion to office staff.Authorizes billing requests after reviewing submitted charges for accuracy.Performs other duties as assigned by Customer Care Executive.Education & ExperienceHigh school graduate or equivalent.Three years customer service with three to five years construction experience.Skills & AbilitiesDetail oriented, with organization, management, follow-up skills.Excellent customer service skills.Excellent written communication and negotiating skills.Technical Knowledge & ExperienceComputer proficiency.Thorough knowledge of construction methods and Company and government standards.Physical RequirementsMay visit construction sites where temperature, weather, and noise may vary.May encounter electrical, dust, poor ventilation, dangerous machinery, moving objects, and toxic conditions.Additional Responsibilities The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion. Personal Information Collection Notice for Job ApplicantsIn order to process your application, we will ask you to create an account and provide us with certain personal information, including your identification data (e.g. name, date of birth, driver's license number, contact details), education information, and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit Beazer.com/privacy, which includes a link to an additional notice for California residents and which link can also be visited directly at Beazer.com/Californiaprivacy.Equal Opportunity Employer

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Greets all potential clients with a friendly and professional demeanor. Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions. Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software. Assists with scheduling tax preparation appointments. Monitor client flow at the location and keep clients engaged during periods of wait time. Monitor client activity and take initiative to answer phones and resolve client issues. Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings. Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Assist leadership in marketing and recruitment efforts, as needed. Skills you'll bring for success: Good interpersonal and communication skills. Demonstrated ability in working in a high-volume retail environment preferred. Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Customer service or sales experience preferred. Reliable transportation and a valid driver's license and insurance are preferred. High School Diploma/GED or equivalent related business experience preferred.

Location: Mesa, AZDescription: Our client is currently seeking a Engineering Technician - Field Service Semiconductor This job will have the following responsibilities: Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment down time. Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions.Maintain accurate documentation of maintenance activity and provide periodic reportsMonitor stock level of service parts and equipment to ensure adequate inventory is available for repair work Provide training and assistance to technicians and may provide basic instruction to customers. Qualifications & Requirements: Bachelor's degree in a relevant field or equivalent experience required.2 to 5 years of related experience.Background in Equipment Leasing & FinancingHands-on experience with Risk Analysis software & tools (D&B, etc)Prefer 1 - 2 years of related (electromechanical) work experience (i.e. field service engineer or technician position in a semiconductor equipment company or a technical position in the engineering field). Litho experience preferred, experience on high precision equipment helpful. Requires MS Word, Excel, and PowerPoint.Position may require travel to other offices/customer sites within the US. Some overseas travel as needed - May require up to 70% travel for training in the first 6 months, after which travel may be up to 40% (valid driver's license and acceptable driving record necessary).Requires ability to work flexible shifts, compressed work weeks. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

OverviewAssists Customer Care Department Head in managing office staff and field operations to maintain warranty contractual obligation for homes under warranty and ensures excellent customer service is provided to homeowners. Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.Primary Duties & ResponsibilitiesAssists in managing/manages completion of all two/four and eleven month warranty lists and communicates/negotiates with staff and subcontractors on issues and complaints.Assists in responding/responds to quality issues where homeowner dissatisfaction is evident, including meeting with homeowners to review and resolves sensitive situations prior to formal complaints or litigation being filed.Assists in initiating/initiates correspondence to staff, other departments, state or local agencies, legal counsel and homeowners.Assists in analyzing/analyzes monthly warranty statistics and reports results to supervisor.Assists in meeting/meets regularly with field staff to review field problems first hand, including Registrar of Contractors job inspections and ensures staff receives and complies with Customer Care training provided by Division/Beazer Homes.Assists in conducting/conducts needs analyses and develops and maintains support organization to meet current and future projections. Assists in maintaining/maintains budgets on purchase orders issued to subcontractors and reimbursements to homeowners.Assists in managing/manages personnel matters including hiring, performance appraisals, promotions and terminations.May assist in coordinating/coordinates safety program for Division by ensuring construction sites have required information posted or available for OSHA, making periodic inspections, representing Division at OSHA inspections and coordinating safety training program with Construction Department. Reports any safety issues to supervisor.Education & ExperienceCollege degree preferred, but may substitute equivalent experience in construction industry.Minimum 5 years customer service management experienceOrganization, management and follow-up skills.Strong interpersonal skills.Excellent written communication and negotiating skills.Computer skillsPhysical RequirementsOffice - Typical environmentAdditional Responsibilities The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee's job duties may change at any time, in the company's sole discretion. Personal Information Collection Notice for Job ApplicantsIn order to process your application, we will ask you to create an account and provide us with certain personal information, including your identification data (e.g. name, date of birth, driver's license number, contact details), education information, and professional and employment history. If you have any questions about our privacy policy or would like to learn more, please visit Beazer.com/privacy, which includes a link to an additional notice for California residents and which link can also be visited directly at Beazer.com/Californiaprivacy.Equal Opportunity Employer

Come join the industry�s leading manufacturer and distributor of floor coatings and cleaning solutions! Hillyard, Inc . is currently taking applications for Service Care Specialist for our Operations team in Mesa, AZ. Hillyard is a family-owned company founded in 1907! Our continued growth and expansion across the country is the result of our ongoing commitment to providing key resources that helps our customers achieve clean, safe and healthy facilities at the lowest total cost. We grow leaders! Hillyard hires the best and brightest from all industries. In this position, you can expect to work in a fast-paced and professional environment where you will be surrounded by team members that challenge growth and focus on success. We are seeking a professional who would serve as a front-line contact for our Service customers, providing them with a single point of contact throughout the repair process. This role will enjoy: Frequent Customer Interaction. Team Support. Opportunity to Grow a Revenue Producing Preventative Maintenance Program. To assure success of the facility, a strong operations team is in place to deliver the best possible customer experience in the industry. What�s in it for You: Exceptional training to ensure you have a solid foundation for success. Competitive salary and bonus program. Industry leading 401(K) and profit-sharing program. Excellent medical, vision, dental plans, and paid time off programs. Getting Started We believe Hillyard Team Members are our most valuable assets and we continue to invest in our people. If you�re ready for a rewarding career with a stable, growing company, we encourage you to apply! Click here to find out more about this opportunity and how to become a Hillyard Team Member. Click here to view a full position description. Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #CB START YOUR APPLICATION

Step into the heart of innovation and excellence! Join us! We are the pioneers in floor coatings and cleaning solutions! Become part of the driving force behind our industry's success! Hillyard, Inc. is currently taking applications for Field Service Technician for our Operations team in Mesa, AZ. Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area. At Hillyard, we cultivate leaders! We scout for the sharpest minds across diverse fields and backgrounds and bring them together under one roof. In this dynamic role, you'll step into a vibrant, fast-paced professional setting, where you'll be surrounded by a team of exceptional individuals who consistently push the boundaries of growth and challenges and relentlessly pursue and champions success. Join us in shaping the future! Calling all service trailblazers and tech wizards! We're on the lookout for a true equipment maintenance and repair superhero. This role is not just your repair superpowers, but about ensuring our customers experience with Hillyard is nothing short of exceptional. Your talent will shape how our clients perceive the immense value Hillyard brings to the table. Join our team of trailblazers and experience the best of both worlds: the camaraderie of a team environment and the freedom to shine as an independent problem solver! Unlock an exhilarating journey with us, where you will embrace the thrill of: Empowering Team Collaboration Fearless Independence, unlocking winning team achievements Unleash your diagnostic and problem solving success To ensure the facility's success, we've assembled a powerhouse operations team dedicated to providing critical support and delivering the most extraordinary customer experience in the entire industry! What�s in it for You: Exceptional training for you and your team to ensure you have a solid foundation for success. Competitive salary and bonus program Industry leading 401(K) and profit-sharing program. Excellent medical, vision, dental plans, and paid time off programs Getting Started At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate � seize this opportunity and apply today! Your journey to greatness begins here! Click here to find out more about this opportunity and how to become a Hillyard Team Member. Click here to view a full position description. Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. START YOUR APPLICATION

SureTemp Air Conditioniong7931 E Pecos Rd, Mesa, AZ 85212.Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Generous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and ResponsibilitiesReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Arizona's Dukes of Air6938 E Parkway Norte, Mesa, AZ 85212Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Generous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: As a CSR/Dispatcher, you will work with our national sub-contractor network to support assigned customers and will be responsible for assigning work to those sub-contractors and coordinating schedule dates with our customers. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day to day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations. This position requires flexible hours and overtime as needed as well as a fast paced and solution minded individual. Key Responsibilities:Schedule and dispatch technicians directly and indirectly according to client specifications and requestsArrange for necessary repairs in order to restore service and comfort to clientsCommunicate and relay information from technicians in the field to clients in real-timePrepare and monitor daily work listsCreate work orders through our software and monitor through to completionTake incoming calls from clients and technicians in the field documenting service repair completion detailsMonitor electronic mailboxes for new service calls, requests for updates, and system generated messagesOperate in multiple software applications both internal and client drivenBuild and maintain strong, long-lasting client relationshipsCreate and present proposals for quoted work to clientDesired Skills and Qualifications:Outstanding customer service and relationship building skillsProven dispatch, call center or other relevant experienceExperience in delivering client focused solutions based on customer needsProven ability to manage multiple projects at a time while paying strict attention to detailsExcellent listening, negotiation and communication skills

Arizona's Dukes of Air6938 E Parkway Norte, Mesa, AZ 85212OverviewWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOUOur Top Maintenance Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!ResponsibilitiesWorks under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance QualificationsHigh school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds