Retail Salary in Melville, NY

H2M Architects + Engineers, a premier multidiscipline architectural, engineering, and environmental consulting firm based in Long Island is seeking an Assistant Department Manager with 12 plus years of civil / land development design experience with specific focus on private site development projects. Our department continues to grow an expand its land development team which is currently engaged in some of the largest development projects on Long Island. Ideal candidate will demonstrate the ability to provide leadership to design reams, manage and develop staff and oversee projects in a dynamic and entrepreneurial work environment.Core responsibilities include: Leading multi-disciplinary design teams in the execution of complex Land Development projects: Responsible for the life of the project from evaluating opportunities and preparing proposals, to ensuring technical and financial performance goals are achieved. Directing and working with staff within the Department to build upon H2M's reputation for quality project design and execution. Cultivating relationships with new and established Real Estate market clients: Establishing a role as H2M's primary point of contact for prominent Land Development clients; managing client relationships for the firm. Attend local events as needed to further develop our presence within the Real Estate market. Work with the Department Manager to grow a distinguished Land Development focused team: Supervising and developing staff, both as direct reports and within the larger Department; providing guidance about career advancement as well as technical knowledge. Visualizing and building a team through recruitment and hiring. Working with other leaders in the Department to plan staff resource utilization and assignments. The ideal candidate will possess the following: Bachelor's Degree in Civil Engineering or related discipline. Professional Engineer License (P.E.) 12+ years design experience with a specific focus on site development projects and associated entitlements and permitting. Ability to manage multiple priorities with various teams in a multi-discipline environment. Strong client management skills coupled with the ability to foster existing client relations. Good working knowledge of tracking and evaluating project financial metrics and bringing projects in on budget. Experience successfully managing and leading teams of professionals on land development projects. Ability to train and mentor junior level staff and provide career coaching. Sound knowledge of civil engineering principles and practices of site development design. Team-oriented and able to work with multi-discipline projects teams to achieve optimal project performance. Excellent interpersonal and written communication skills is essential. The salary range for this role is $140,000 - $170,000 annually.The employment offer may deviate from this published range based on a variety of factors, including but not limited to, experience, specialty, knowledge, education, geography and/or related certifications - not related to any applicant's characteristics protected by local, state or federal law . Note: The salary or hourly rate indicated does not include other forms of compensation or benefits."H2M is a strong collaborative workplace where people and ideas are always treated with respect. I am encouraged to develop, and I love that I am constantly learning new things and skills" Employee testimonial.Our StaffWe're passionate about our work, dedicated to our clients, and committed to our legacy. We emphasize collaboration and community involvement and promote sustainability in our practice, ensuring that the right projects are developed with minimal impact on the environment. Our integrated approach to design incorporates the diverse voices and visions of our staff into every project. Through mentoring, peer reviews, and professional development opportunities, employees at every level are offered the opportunity to share best practices and gain new experiences.Our Approach Since our early roots, our focus has remained steadfast: to provide quality service with sound judgment and to serve as an honest professional resource to our clients. With a dedicated, responsive staff and multiple service offerings under one roof, we blend "can-do" with "can-be," developing real, workable solutions with a dose of innovation. Our diverse in-house expertise reduces the need for sub-consultants and ensures that our architects and engineers develop a comprehensive understanding of every project.Our integrated approach to design incorporates the diverse voices and visions of our staff into every project. Through mentoring, peer reviews, and professional development opportunities, employees at every level are offered the opportunity to share best practices and gain new experiences.We offer a comprehensive benefit package including medical/dental/vision insurance with HSA & FSA, life and LTD insurance, 401(k) with matching contributions, annual bonus, tuition reimbursement, and excellent professional development program.www.h2m.comEOE/M/F/D/V

Get hooked up as a Seafood Clerk with Uncle Giuseppe's ! OurMelville Store is actively seeking a PTSeafood Clerk for its Seafood Department! This position requires some experience working with seafood in a retail seafood store. Our Seafood clerks display seafood products and related items in a careful, clean, neat, and timely manner while ensuring that all product is fresh, rotated and well stocked for our customers. Seafood clerks make recommendations for which fish or seafood products to purchase at the counter. Individual will address all customer service questions and concerns. Responsibilities The Seafood Clerk will display counters and cases are arranged, stocked, and replenished with ice and seafood product.Check and verify freshness of seafood items in live tanks. Verify and remove foul or spoiled product and rotate merchandiseThe Seafood Clerk will assist customers on seafood products, prices and service.Offer assistance in finding or suggesting the selection of seafood product. Prepare special seafood fillets and cuts as requested by customers.The Seafood Clerk will weigh, price, and package customer selections using weigh scales, label machine and wrapping machine.Process merchandise according to production guidelines and follow established sanitation standards.The Seafood Clerk will keep displays iced according to company policy and change ice as scheduledReceive and unload seafood delivery truck and store product in designated area.Receive supplies, organize and maintain inventory of newly received merchandise.Monitor cooler, display cases, and tanks for correct temperature to assure product quality.The Seafood Clerk will maintain a clean and neat department, free from safety hazards; report hazards to management.Work in a safe and proper manner, exercising safe food handling practices.Exercise proper safety practices on use of all equipment.Operate and clean seafood equipment and tools. Requirements 18 years of age or olderHS Diploma or equivalentMust have at least 1 year of experience working in a seafood department of a grocery store or seafood storeWorking knowledge of seafood preparations and displays within a seafood departmentAbility to deliver friendly, courteous, prompt customer serviceAbility to interpret, understand and follow instructions and solve problems We offer an excellent salary and benefits package to our FT and PT employees. Benefits include medical, dental, vision, life insurance, pet insurance, PTO time, 50% discount on lunch, 25% store discount and more! Visit us online at www.uncleg.com

We are a unique gourmet Marketplace with 11 stores all located in the tri- state area. At Uncle Giuseppe's, we take pride in preparing and serving our gourmet products and homemade dishes to our customers and entrust in the process of facilities management to keep up with our demand. We are seeking a talented professional Facilities Manager (based at our Headquarters in Melville, NY) who has in depth experience working with culinary equipment within a grocery store or restaurant environment. Travel to our store locations is required for this position. The Facilities Manager will be responsible for developing and implementing a comprehensive maintenance program that ensures the smooth operation of all store facilities, including all kitchen, bakery, meat, deli, pizza and all other departments with specialty equipment. This role includes preventative maintenance, cost analysis, strategic planning and efficient sourcing of parts and equipment in addition to the overall operational management of store equipment. Responsibilities Oversee and manage all store equipment maintenance, developing an action plan for preventative maintenance with a focus on all kitchen and culinary equipmentTrack equipment maintenance and follow through with any new orders to replace or repair problematic equipmentAnalyze and chart flow of expenditures for equipment and parts to ensure that the best product choice is in use within our storesOversee the sourcing for equipment replacement parts ensuring quality and cost effectivenessForecast reporting for additional department members needed to build up department resourcesAnalyze preventative maintenance planning to decrease the spend on equipment parts and down time required to mitigate issuesWork closely with store management to ensure the least amount of store disruption during service callsUtilize facilities related programs for forecasting, analysis, project management, etc.Will manage all maintenance requests, allocating each request to correct preferred vendorMaintain and confirm each stores work order list daily, reporting on a weekly basisFollow up with vendors/contractors regularly to ensure the flow of work projects remains smooth and according to scheduleHandle multiple projects, ensuring that all assigned projects are managed through to completion, meeting all deadlines in a timely mannerScheduled planned visits to stores to conduct regular inspections of store equipment inclusive of tracking and reportingPrepare and manage the annual maintenance budgetImplement and manage a ticketing system for tracking maintenance requestsImplement and manage a fixed asset system for all store equipmentObserve all company policies including all safety policies as it pertains to this position and company equipmentAdhere to all local, state and federal guidelines and lawsOther duties and functions as assigned Skillset Hands on professional, with in depth knowledge of retail food equipment maintenance and partsHas excellent written and verbal communication skillsA professional who can work independently as well as a demonstrated leader, able to organize a department with positive work flowIs extremely detail orientated and able to demonstrate solid capabilities to organize, prioritize and multi-task effectivelyTakes pride in their work and is always willing to learnMust be able to coordinate and communicate equipment delivery schedules, parts, repairs, deliveries, etc.Must demonstrate solid capabilities to organize, prioritize and multi-task effectivelyMust have strong analytical and listening skillsMust be proficient with MS Office programs (Word, Excel, Outlook, Adobe, etc.) and all programs as it relates to Operational Facilities Management Qualifications, Skills and Abilities B.S. Degree in Engineering, Facilities Management or related disciplineMinimum of 5 years of experience working in facilities management within a grocery/restaurant environmentMust have advanced knowledge of retail grocery/restaurant equipment such as tilt skillets, pizza ovens, refrigeration, combo ovens, commercial dishwashers, freezers, etc.Mechanical Aptitude/ General Understanding of: (Plumbing, HVAC, Electrical, Carpentry, etc.)Experience with managing budgets and costs, with proven experience implementing and managing a company ticket systemMust be computer literate with a strong emphasis using reporting programs and spreadsheetsExcellent analytical skills with the ability to diagnose equipment issues/problems while reporting on tactical solutions to include ordering necessary parts, ordering new equipment, changing equipment out for better products, etc.Must be even-tempered, patient and understandingMust have strong communication, interpersonal and writing skillsWill require the individual to be flexible with work schedule We offer a comprehensive benefits package including medical, dental, vision, 401(K), life insurance, pet insurance, 50% off lunch, 25% off in store shopping and more! Working Conditions Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.May require lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.There may be occasional exposure to cleaning agents, sharp objects/industrial equipment necessary to perform job duties and functions.

Bring your cheerful, teamwork attitude to our shelves at Uncle Giuseppe's and become a Grocery clerk today! We have an immediate opening for a PT Grocery Clerk in our Melville store. Come join our Team! Our Grocery Clerks are responsible for monitoring grocery items and providing appropriate labels and price tags to all commodities. Will also stack goods on their appropriate shelves, monitor inventory of grocery goods and maintain track of shelf life in accordance with our policies/procedures, following all NYS, federal and local laws. Responsibilities Properly stock retail shelves with products as directed by Department ManagerSafely and accurately restock product shelvesEnsure products are front facing and orderly on shelves, rotating stock as directedInteract with customers in a positive manner, providing excellent customer serviceProvide accurate information to customers on location of items in storeWork as a team to ensure products are properly stocked on shelvesOther duties and functions as assigned Requirements Must be at least 18 years of ageWorking knowledge of a grocery store is a plusAble to safely lift boxes that weigh in excess of 30 poundsPhysically able to engage in repetitive hand movements reaching shelves of varying heightsComfortable and able to safely stand and climb ladders in small placesMust be able to frequently move from a bent position to standing position to unpack boxesExcellent customer service skills in order to work with a diverse populationsAttention to detail and able to learn where store products are located to provide information to customers We offer a great salary and benefits package including medical, dental, vision, 401(K), life insurance, 50% off lunch, 25% off store shopping and more! Working Conditions Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.May require lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.There may be occasional exposure to cleaning agents, sharp objects/industrial equipment necessary to perform job duties and functions.

OurMelville Store is seeking to add a Part-Time Customer Service Clerk to its team! Come join the best gourmet food store around! Uncle Giuseppe's is proud of its gourmet food selections and baked goods. If you love assisting people and have excellent customer service skills, come join our family! Our Customer Service Clerks assist customers by answering customer questions at our service desk and by providing helpful suggestions about our products and services. Responsibilities Open and maintain customer loyalty accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionThe Customer Service clerk will process customer adjustments according to store policiesRecommend potential products or services to management by collecting customer information and assessing customer needsWill answer incoming calls and identify and assess customers' needsWill build sustainable relationships of trust through open and interactive communicationWill handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutionFollow communication procedures, guidelines, and policies of our storeResolve customer complaints via phone, email, mail, or social mediaGreet customers warmly, assist customers with their accounts, orders, refunds, exchanges and questionsProcess payment transactionsOther duties and functions as assigned Requirements HS Diploma or equivalent; any college classes a plusProven customer support experienceMust have excellent customer service skills with a least one year of experience working in a retail customer service roleFamiliar with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of customersAbility to multitask, prioritize and manage time effectively We offer a comprehensive benefits package including medical, dental, vision, 401(K), 50% off lunch, 25% off in store shopping and more! Visit us online at www.uncleg.com

Do you have a passion for Cake Decorating and have at least 2 years of experience? We at Uncle Giuseppe's are actively seeking a Full-Time Cake Decorator for ourMelville Store.This new team member will perform all duties related to cake, tart, pastry, and special-order decoration. Will also creates appealing designs on all specialty bakery goods, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times. (Must be available weekdays and weekends for proper scheduling). Salary is commensurate with experience. If you have exceptional skills in Cake Decorating we have flexibility with the salary. Responsibilities Creatively decorates all cakes, tarts, pastries, and special-order itemsAssists with production of all mandatory bakery products (i.e. parfaits, bars, cupcakes)Produces in-house products to daily par levels, as specified on production sheetsCompletes production and spoilage records, adjusting production sheets to maintain sufficient productPrepares, packages, weighs, and prices bakery products for saleMonitors product quality for freshness and ensures proper product rotationArrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetingsProvides excellent customer service, addresses needs of customers in a timely and effective mannerFollows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practicesMaintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with cleanliness and safety standardsPerforms opening, mid, and closing duties as assigned; ensures accuracy of signs and pricingImmediately reports safety hazards and violationsOther duties and functions as assigned Requirements Job Skills Thorough product knowledgeAbility to follow directions and established proceduresGood cake decorating skills (ability to make flowers and decorative borders; knowledge of elegant piping techniques)Basic math skills for recipe conversions and modificationsStrong to excellent communication skills and willingness to work as part of a teamAbility to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendorsAbility to meet customer service expectations and standards in all interactions with customers, vendors, and co-workersAbility to follow directions and procedures; effective time management and organization skillsPassion for food and the mission of Uncle Giuseppes MarketplaceStrong work ethic and ability to work in a fast-paced environment with a sense of urgency Experience/Education HS Diploma or equivalentProfessional training or in depth training as a Cake Decorator2 + years of Cake Decorating experience in addition experience working within a retail experience performing cake decoratingRequires an individual who is detail oriented with a keen eye for the art of cake decorating We offer an excellent salary and benefits package including medical, dental, vision, 401(K), 50% lunch discount, 25% shopping discount and more! Visit us online at www.uncleg.com

Do you have in depth experience working in a busy retail Bakery as a Manager? We, at Uncle Giuseppe's have a great opportunity working as a Bakery Bench Manager for our Long Island stores. This position is located in Melville, however will have responsibility for all of our Long Island store bakeries. Working together with each store Bakery Manager, our Bakery Bench Manager is responsible for the overall operations of our Bakery Departments. An incentive bonus of up to 15% is offered with this position Responsibilities Ensuring that the bakery is adequately stocked with quality baking ingredients and suppliesEnsuring that baking tools, utensils, and equipment are properly cleaned and sanitizedCreating suitable work schedules for staff membersAppraising staff performance and carrying out the necessary disciplinary measures to address poor performanceTraining staff to produce high-quality bakery items while following proper food handling proceduresFollowing department plan and merchandising to correctly place and market bakery items in display casesInspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are metResolving customer complaints in a professional mannerOther duties and functions as assigned. Requirements High school diploma or equivalentAssociate's degree in culinary arts or baking and pastry arts is preferredMust have thorough understanding and in depth baking skills for cakes, pastries, specialty items and all baked goods within a bakeryProven experience managing a bakery or similar industry.Must have an active and unexpired food handler's licenseSound knowledge of different baking techniques.The ability to work under pressure.Outstanding problem-solving skills and management skills are a mustEffective communication and customer service skillsMust be computer literate and comfortable with using a calculator with the knowledge of basic math We offer a competitive salary and benefits package which includes medical, dental, vision, PTO, 401(K), Life Insurance, 50% off lunch, 25% in store shopping and more! Working Conditions Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.May require lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.Usually in a comfortable indoor environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There could be exposure to temperature extremes from freezers, ovens, and/or coolers.There may be occasional exposure to cleaning agents.

Get hooked up as a SEAFOOD CLERK with Uncle Giuseppe's ! OurMelville Store is actively seeking a PTSeafood Clerk for its Seafood Department! This position requires some experience working with seafood in a retail seafood store. Our Seafood clerks display seafood products and related items in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated and well stocked for our customers. Seafood clerks make recommendations for which fish or seafood products to purchase at the counter. Individual will address all customer service questions and concerns. Responsibilities The Seafood Clerk will display counters and cases are arranged, stocked, and replenished with ice and seafood product.Check and verify freshness of seafood items in live tanks. Verify and remove foul or spoiled product and rotate merchandiseThe Seafood Clerk will assist customers on seafood products, prices and service.Offer assistance in finding or suggesting the selection of seafood product. Prepare special seafood fillets and cuts as requested by customers.Individual will weigh, price, and package customer selections using weigh scales, label machine and wrapping machine.Process merchandise according to production guidelines and follow established sanitation standards.The Seafood Clerk will keep displays iced according to company policy and change ice as scheduledReceive and unload seafood delivery truck and store product in designated area.Receive supplies, organize and maintain inventory of newly received merchandise.Monitor cooler, display cases, and tanks for correct temperature to assure product quality.The Seafood Clerk will maintain a clean and neat department, free from safety hazards; report hazards to management.Work in a safe and proper manner, exercising safe food handling practices.Exercise proper safety practices on use of all equipment.Operate and clean seafood equipment and tools. Requirements 18 years of age or olderHS Diploma or equivalentMust have at least 1 year of experience working in a seafood department of a grocery store or seafood storeWorking knowledge of seafood preparations and displays within a seafood departmentAbility to deliver friendly, courteous, prompt customer serviceAbility to interpret, understand and follow instructions and solve problems We offer an excellent salary and benefits package to our FT and PT employees. Benefits include medical, dental, vision, life insurance, pet insurance, PTO time, 50% discount on lunch, 25% store discount and more! Visit us online at www.uncleg.com

Come join the freshest Seafood Department on the Island! Uncle Giuseppe's gourmet Marketplace serves its customers freshly delivered seafood, with a vast array of seafood choices. Many types of fish, crab, lobsters, clams, oysters, scallops and all of the seafood you could dream up, we have! Our Seafood Chefs cook seafood dishes, gourmet style, for our customers to grab and go for a gourmet cooked home meal! Our Melville Store is actively seeking a PT Seafood Clerk to join its seafood team! This position requires some experience working with seafood in a retail seafood store. (Flexible hours, weekend availability). Our Seafood clerks display seafood products and related items in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated and well stocked for our customers. Seafood clerks make recommendations for which fish or seafood products to purchase at the counter. Individual will address all customer service questions and concerns. Responsibilities The Seafood Clerk will display counters and cases are arranged, stocked, and replenished with ice and seafood product. Check and verify freshness of seafood items in live tanks. Verify and remove foul or spoiled product and rotate merchandise The Seafood Clerk will assist customers on seafood products, prices and service. Offer assistance in finding or suggesting the selection of seafood product. Prepare special seafood fillets and cuts as requested by customers. The Seafood Clerk will weigh, price, and package customer selections using weigh scales, label machine and wrapping machine. Process merchandise according to production guidelines and follow established sanitation standards. The Seafood Clerk will keep displays iced according to company policy and change ice as scheduled Receive and unload seafood delivery truck and store product in designated area. Receive supplies, organize and maintain inventory of newly received merchandise. Monitor cooler, display cases, and tanks for correct temperature to assure product quality. The Seafood Clerk will maintain a clean and neat department, free from safety hazards; report hazards to management. Work in a safe and proper manner, exercising safe food handling practices. Exercise proper safety practices on use of all equipment. Operate and clean seafood equipment and tools. Requirements 18 years of age or older HS Diploma or equivalent Must have at least 1 year of experience working in a seafood department of a grocery store or seafood store Working knowledge of seafood preparations and displays within a seafood department Ability to deliver friendly, courteous, prompt customer service Ability to interpret, understand and follow instructions and solve problems We offer comprehensive benefits package to our employees. Benefits include medical, dental, vision, PTO time, 50% discount on lunch, 25% store discount and more! Visit us online at www.uncleg.com

VP of Client Experience*This is a hybrid role* The Opportunity As the VP of Client Experience, you are responsible for orchestrating the entire customer success function, with the primary goal of ensuring customers are satisfied, achieving their desired outcomes, and contributing to the company's growth and success. You will display strong leadership, strategic thinking, and a deep understanding of the customer's journey. Your ultimate goal will be to enhance the customer experience and ensure a seamless customer journey with KWI.The CompanyWe are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, David Yurman, Tom Ford and many other globally recognizable brands.We unify Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.What we valueCommitmentRespect & DignityPassionCaringAccountabilityReliabilityAs the VP of Client Experience, you excel at the below core competenciesRelationship Building: Can build immediate rapport, even when facing difficult or tense situations.Adaptability: Skilled in adapting their approach and demeanor in real time to match the shifting demands of different situations.Manages Complexity: Can make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results.The impact you'll make Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization.Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth.Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience.Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization.Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met.Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships.Ensure alignment between customer success and the broader organizational strategy, driving a customer - centric culture.Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution.Represent the company at industry events, conferences, and networking opportunities to enhance the company's brand and foster new business relationships.Support and continue to build a best-in-class client services team by creating processes, training, and rolling out new business initiatives.Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements.What you will bringBachelor's Degree in Business or a related field preferred8+ years of relevant leadership experience in customer success or related function5+ years' experience building relationships with executives with company level decision making authority5+ years' experience with B2B Software companiesExperience working within the retail industry highly preferredProven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions.Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindsetHighly skilled at presenting in large groups, both in-person and virtually, and managing challenging or escalated client situationsExcellent critical thinking skills, combined with the ability to present beliefs clearly and compellingly in verbal and written form, particularly the ability to convey technical / nuanced information in an accessible and understandable mannerExperience implementing internal process for cross functional teams to deliver on customer needsAs a member of the KWI team you will receiveFull Medical, Dental and Vision4 weeks of PTO in your first yearSummer Fridays....all year roundTuition ReimbursementDiscount from building café401(K) with a 50% company match (up to 6% of employee contribution)Employee Referral Program(1) Volunteer day each yearOur work spaceWe understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.Our commitment to youAt KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.