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Hospitality/Travel Salary in Massachusetts, USA

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Customer Experience Agent Part - Time (BOS)
American Cybersystems, Inc., Boston
Innova Solutions is immediately hiring for British Airways! Position type: Part-Time/ Direct Hire Location: Boston Airport The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It includes the following: Customer Service: Where required, handling inbound, outbound, and transit customers on and off the station, basic ticketing, escort duties, documentation, handling and labeling of baggage and checking in customers, interline transfers, clearing inbound and outbound ships papers, hotel duties, operation of the loading bridges, driving of Company vehicles assigned to Customer Services is required for anyone holding a valid driver's license. Passing catering orders via facsimile or telephone, finalizing ships papers and performing necessary post departure work. Lounge Reception: British Airways lounges with its own Associate Customer Experience Agents for reception purposes in order to support our British Airways customers. Operations Support: Will be provided to our flying community as required by the operation on the day to ensure timely operational performance and delivery for customers. Baggage Tracing: Where required, receiving information about customers mishandled registered baggage and lost personal effects, undertaking all documentation and all other work necessary to find, recover and restore these articles. Arranging with contractors for delivery of baggage to customers. Receipt, (not offloading the truck), storage and inventory control of replacement luggage. As a customer service procedure, the servicing of telephone inquiries from customers regarding mishandled baggage The ideal candidate will have: Fluent in English Ability to obtain and retain a SIDA badge Willing and able to work shifts covering 5:00AM-11PM, 5 consecutive days a week, including weekends and holidays Hospitality experience desirable PAY RANGE AND BENEFITS: Pay Range*: $20 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: British AIrways offers benefits ( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Sick time, and other types of paid leaves (as required by law), Travel Benefits. About British Airways:It's an exciting time to be at British Airways. We're growing our global route network, investing in our fleet and transforming the experience we offer customers. We're people who care - about safety and style, comfort and calm. As an Associate Customer Experience Agent, you'll feel proud to play a part in our future as we go further to be the airline of choice. We are a 24-hour business, operating 365 days of the year, all around the world. It's a dynamic, fast-paced environment that will bring out the best in you - if you're ready to embrace responsibility and step up to any challenge. In the Customer Experience Agent role, your warmth, positivity, commitment and adaptability can truly make you a trusted ambassador of the brand. Embracing Diversity Doing things the British Airways way takes a certain state of mind. It's not about where you're from. It's about how you're made. We're privileged to serve customers from countless nationalities, backgrounds and cultures. We're proud to employ a team who reflect that diversity in all its forms. Great Place to Work! Proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it's based on the votes of customers. Praised for their friendliness, efficiency and consistently excellent service. Named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence. Benefits and Rewards Rewards go far beyond a competitive salary. You can look forward to a Total Reward Package featuring an attractive pension and discounted shopping. And yes, there are some rather good travel benefits. ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Host/Hostess/Server Assistant (Nights & Weekends)
Ted's Montana Grill, Westborough
SERVER ASSISTANTS (HOSTS) Ted's Montana Grill isn't your ordinary restaurant, so we aren't looking for ordinary people. While we’re Premium, Polished and Professional, we’re also Cool (known as 3 PC). We live by “The Big Sky Spirit” which is our cultural compass and is evident in everything that we do.Pay Rate: $15/hourGENUINE HOSPITALITY IS IN OUR DNA: At Ted’s Montana Grill, the Server Assistants are vital and valued members of our team and deliver the “Big Sky Moments” to ensure a great Guest experience each and every time. You will help create an atmosphere of genuine hospitality, ensuring a remarkable only-at-Ted’s experience for our Guests.WHY WORK FOR TED'S?· A strong PPA that generates GREAT tips!· Flexible schedules· Medical benefits· 401(k) plan with matching· Scratch kitchen & no microwaves - be proud of where you work and the food you serve!· Career advancement opportunities - half of our managers started as Team MembersTo help promote family and quality of life for our teams, Ted's Montana Grill closes our restaurants on July 4th, Thanksgiving, Christmas Eve and Christmas Day.REQUIREMENTS· Full-service restaurant experience preferred· Strong communication skills· Gets along great with people!We invite you to become part of the team by applying today!Ted’s Montana Grill is proud to be an Equal Opportunity and e-Verify employer.HOSPITALITYWe take great pride in ensuring all guests receive a warm and memorable experience leaving them feeling better than when they came in. From a bowl of half sours to our two-dollar bills, we empower each team member to deliver Big Sky Moments in ways that are natural and effortless to Ted’s and our guests.THE EXPERIENCEOur restaurants represent classic saloons of the 19th century where cattlemen and land barons found a little relaxation after a hard day’s work.SUSTAINABILITYWe believe in leaving a better world for future generations. You’ll see this in our commitment to local growers, the paper straws, the Boraxo soap in our restrooms and sustainable choices in our kitchen operations.We are steadfast in our commitment to people, product and prosperity. Ted’s Montana Grill develops and encourages people to become leaders and engage the hearts and minds of our teams.
Construction Project Manager - Hospitality Building
Michael Page, Brockton
The Construction Project Manager will be responsible for:Project Leadership: Lead the overall planning, execution, and successful delivery of ground-up hospitality and multifamily projects on the South Shore. Manage project teams, contractors, and stakeholders to ensure efficient progress and adherence to quality, budget, and timeline goals.Project Planning: Develop comprehensive project plans, including budgets, schedules, and resource allocation. Coordinate with architects, engineers, and other professionals to ensure accurate and detailed project documentation.Financial Management: Monitor project budgets, expenditures, and cost control measures. Collaborate with the finance team to provide accurate financial forecasts and analysis throughout the project lifecycle.Contract Negotiation: Negotiate contracts and agreements with subcontractors, suppliers, and vendors. Ensure compliance with company policies, regulations, and legal requirements.Stakeholder Management: Build and maintain strong relationships with clients, architects, engineers, and other project stakeholders. Regularly communicate project updates, address concerns, and ensure client satisfaction.Quality Control: Implement and oversee quality control measures to ensure adherence to project specifications and industry standards. Conduct regular site inspections to monitor progress, identify issues, and propose effective solutionsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The ideal Project Manager will have:Bachelor's degree in Construction Management, Civil Engineering, or related field (Master's degree preferred)Minimum of 5 years of experience as a Project Manager, preferably in ground-up hospitality and multifamily projectsProven track record of successfully delivering projects on time, within budget, and meeting quality standardsStrong knowledge of construction management principles, processes, and best practicesExcellent leadership skills with the ability to motivate and guide project teamsProficiency in project management software and toolsExceptional communication and interpersonal skillsAbility to travel to project sites as required
Part Time Event Coordinator
Beacon Hill Staffing Group, LLC, Boston
Our client, an education technology company in the Cambridge, MA area, is seeking a Part-Time Event Coordinator to join their team on a temporary basis. This would be about a 7-month contract role and made up of 20-25 hours per week. It is compensating up to $30 an hour, depending on experience. Qualified and interested candidates are encouraged to apply today for immediate consideration.Job Responsibilities:Serve as the central point of contact for all event-related inquiries. Facilitate effective communication among team members, clients, and vendors, ensuring everyone is well-informed throughout the planning process.Organize and document regular project meetings and ensure follow-up. Manage internal communication to ensure all team members have access to relevant information. Maintain excellent documentation. Create and manage event timelines to ensure all tasks, from pre-event preparations to post-event follow-ups, are well-coordinated and executed on time.Take charge of event logistics, including venue and vendor coordination. Coordinate with suppliers and vendors to secure necessary services and equipment.Facilitate travel bookings (working with a travel agent or service). Manage attendees and track RSVPs to ensure accurate headcounts. Working with administrative staff to ensure effective and high-quality correspondence with speakers and participants. Oversee event registration processes, ensuring a smooth registration experience for attendees both pre-event and during the in-person convening. Job Requirements:Proven experience as an event organizer or similar role, with a focus on administrative and logistics. Knowledge of event planning best practices.Strong organizational and time-management skills, capable of managing multiple tasks and requirements concurrently.Excellent communication and interpersonal abilities, with an emphasis on professionalism and client satisfaction.Detail-oriented mindset and a strong sense of responsibility for delivering high-quality events.Proficiency in relevant software applications, such as Google Docs/Spreadsheets and Google Calendar. Basic proficiency in budget management and financial reporting would be a plus. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)
Event Specialist, MBA Admissions
Harvard University, Boston
Harvard UniversityDescription: 28-Mar-2024Event Specialist, MBA AdmissionsHarvard Business School 65308BRJob SummaryThe Event Specialist will be responsible for providing support for Harvard Business School MBA Admissions marketing and outreach efforts.This includes planning virtual and off campus events, supporting digital marketing efforts, and providing front line customer service to prospective students, MBA students and alumni. This is an important and highly visible role as a point of contact for prospective students and other constituents. This position requires someone who can effectively multitask, collaborate with a broad group of constituents, and maintain a strong attention to detail.Position DescriptionJob-Specific Responsibilities: Event Planning: This role will plan and manage Admissions events which includes securing venues, managing the registration and communication process, sourcing strong student and alumni panelists, creating marketing collateral to promote the events through a variety of mediums, and tracking and analyzing event metrics. This role requires some domestic and international travel to support event execution in person.Customer Service & On Campus Event Support: This is a front-line customer service position in Admissions. The specialist will conduct campus tours, greet prospective candidates, and answer visitor questions, as well as support other events including Visit Days, Interview Days, Admitted Student Welcome, and Summer Venture in Management Program.Digital Marketing Support: This role will support Admissions digital marketing efforts through tracking and analysis of activities and campaigns and maintaining website updates.Webinar Management: This role will serve as a support role to set up and execute virtual events and will help with the postproduction process for recordings.Coordinate Student & Alumni Chats: The Specialist will coordinate student and alumni program chats by organizing material updates and distribution as well as partnering on registration and promotional efforts.Segment Management: This role will manage the outreach and yield efforts for a segment of the prospect and admit groups.Competitive Intelligence: This role will conduct regular competitive intelligence on peer institutions to stay informed on industry trends and benchmarks.Responsible for other duties as assigned.Basic QualificationsHigh school diploma, GED, or equivalent required.3+ years of experience in administrative support, event planning, marketing/communications and/or related experience is required.Education beyond high school may count toward experience.Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.Additional Qualifications and SkillsMust have a high attention to detail, and multi-tasking/project management capabilities.Must be focused, motivated to learn, and flexible to change.Strong interpersonal and customer service skills; communication skills (written and oral).Capability to master new technology skills quickly.Comfortable with public speaking.Ability to travel domestically and abroad.Experience in a higher education setting is a plus.Comfortable with the use of CRM/database systems and website management systems is a plus.Additional InformationThis is a 40-hour/week, overtime-eligible position.This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 3 days per week. Specific days and schedules will be determined between you and your manager.We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.A cover letter is required to be considered for this opportunity.Harvard Business School will not offer visa sponsorship for this opportunity.Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.About UsFounded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403033 Staff Assistant III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade053DepartmentMBAUnion55 - Hvd Union Cler & Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MM1 PI238746436
FLORAL/CLERK
The Kroger Co., Andover
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family!Minimum Demonstrates effective written and oral communication skills Ability to read shelf tags, signs, product labels, training materials, and bulletins Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization Personal initiative and follow through to completion Ability to work as part of a team in a fast-paced environment Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment Desired Past work record reflects dependability and integrity. Knowledge of applicable laws and regulations related to employment practices, and safety Experience in grocery retail and customer service Experience in operating a cash register and making change Assist and greet customers promptly and provide them with great service Be prompt, tactful, calm, courteous, and professional in all interactions Help design and create floral arrangements and/or other items to fill customer orders Package orders effectively, safely and efficiently Keep merchandise and supplies in their proper areas Maintain customer records and files properly Assist customers in location and selecting items Handle telephone calls and orders promptly and courteously Assist in decorating and merchandising the department Keep carts, tools, and supplies in their designated areas and well organized Keep floors, clean, safe, and free from clutter Maintain plants, process and prepare flower arrangements and fill balloons Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise Adhere to company policies and procedures, as well as state and federal laws Operate cash register in accordance with company procedures, as applicable Maintain flexibility to work weekends and holidays as needed Must be able to perform the essential functions of this position with or without reasonable accommodation
Event Coordinator
Beacon Hill Staffing Group, LLC, Cambridge
Our client, an education technology company in the Cambridge, MA area, is seeking a Part-Time Event Coordinator to join their team on a temporary basis. This would be about a 7-month contract role and made up of 20-25 hours per week. It is compensating up to $30 an hour, depending on experience. Qualified and interested candidates are encouraged to apply today for immediate consideration.Job Responsibilities:Serve as the central point of contact for all event-related inquiries. Facilitate effective communication among team members, clients, and vendors, ensuring everyone is well-informed throughout the planning process.Organize and document regular project meetings and ensure follow-up. Manage internal communication to ensure all team members have access to relevant information. Maintain excellent documentation. Create and manage event timelines to ensure all tasks, from pre-event preparations to post-event follow-ups, are well-coordinated and executed on time.Take charge of event logistics, including venue and vendor coordination. Coordinate with suppliers and vendors to secure necessary services and equipment.Facilitate travel bookings (working with a travel agent or service). Manage attendees and track RSVPs to ensure accurate headcounts. Working with administrative staff to ensure effective and high-quality correspondence with speakers and participants. Oversee event registration processes, ensuring a smooth registration experience for attendees both pre-event and during the in-person convening. Job Requirements:Proven experience as an event organizer or similar role, with a focus on administrative and logistics. Knowledge of event planning best practices.Strong organizational and time-management skills, capable of managing multiple tasks and requirements concurrently.Excellent communication and interpersonal abilities, with an emphasis on professionalism and client satisfaction.Detail-oriented mindset and a strong sense of responsibility for delivering high-quality events.Proficiency in relevant software applications, such as Google Docs/Spreadsheets and Google Calendar. Basic proficiency in budget management and financial reporting would be a plus. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)
Events Manager - Biotechnology - Norwood, MA
Michael Page, Norwood
Key Responsibilities:Event Planning and Coordination:Develop and execute comprehensive event plans, including budgeting, timelines, logistics, and vendor management.Coordinate all aspects of event logistics, such as venue selection, catering, audiovisual setup, transportation, accommodations, and onsite staffing.Ensure seamless execution of events by overseeing setup, registration, signage, and other operational aspects.Program Development:Collaborate with cross-functional teams to develop engaging event programs, agendas, and content that align with the company's objectives and target audience.Curate speaker panels, presentations, and panel discussions featuring industry experts, thought leaders, and key stakeholders.Manage the selection and invitation process for speakers, sponsors, exhibitors, and attendees.Marketing and Promotion:Work closely with the marketing team to develop promotional materials, including invitations, flyers, brochures, and digital assets.Utilize various marketing channels, such as email campaigns, social media, press releases, and online advertisements, to promote events and drive attendance.Monitor and analyze event metrics, such as registration numbers, attendee demographics, and feedback, to measure the effectiveness of marketing efforts.Stakeholder Engagement:Build and maintain strong relationships with internal stakeholders, including executives, scientists, sales teams, and other departments, to understand their event needs and objectives.Collaborate with external partners, industry organizations, sponsors, and vendors to maximize participation and enhance the overall event experience.Serve as the primary point of contact for all event-related inquiries and communications.Post-Event Evaluation:Conduct post-event evaluations to assess the success of each event and identify areas for improvement.Collect feedback from attendees, sponsors, and stakeholders to gauge satisfaction and gather insights for future events.Prepare comprehensive reports summarizing key metrics, outcomes, and recommendations for management review.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Qualifications:Bachelor's degree in Marketing, Communications, Hospitality, Business Administration, or a related field. Master's degree is a plus.Minimum of 5 years of experience in event management, preferably within the biotechnology or pharmaceutical industry.Proven track record of planning and executing successful events of varying sizes and formats.Strong project management skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Excellent communication, interpersonal, and negotiation skills.Proficiency in event management software, CRM systems, and Microsoft Office Suite.Knowledge of biotechnology, pharmaceuticals, or life sciences is desirable.Flexibility to travel and work evenings or weekends as needed.
Greeter/Cashier
Davidson Hospitality Group, Cambridge
Property DescriptionJoin the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family!OverviewAre you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.Summary:Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphereProvide exceptional customer service, answering inquiries, and assisting guests with their needsEfficiently handle cash transactions, ensuring accuracy and compliance with company proceduresMaintain a clean and organized work area, including the cashier station and lobbyCollaborate with other departments to ensure seamless guest experiencesOffer suggestions and recommendations for nearby attractions, dining options, and activitiesDemonstrate a proactive approach in resolving guest issues or concernsUphold the hotel/resort's brand standards and contribute to a positive team cultureIf you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!QualificationsExcellent customer service skillsStrong communication skillsRead, write and speak English fluentlyHigh energy and enthusiasmAbility to multitask in a fast-paced environmentStrong attention to detailExperience with cash handling and point-of-sale systemsHigh School diploma or equivalentAbility to work flexible schedules, including weekends and holidaysBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Director Loyalty & Personalization Services
Mastercard, Boston
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector Loyalty & Personalization ServicesWe are looking for a truly exceptional strategic sales professional to build our Loyalty & Personalization Services practice in North America. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in North America by continuing to drive Business Development in the region. In this role, you will work closely with clients to determine what consulting services are best suited to help them achieve their ambitions to drive customer loyalty for their brands. This entrepreneurial role is a great opportunity to start up and shape the direction of our North America practice.Responsibilities*Drive growth: Establish and grow our business in North America identifying and developing new client relationships, and growing our existing relationships *Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs*Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements *Collaborate effectively: Work in close collaboration with our partners in Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients*Sales Pipeline management; accountability of running and process pipelines Requirements:*Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm*Consultative selling experience within retail, travel, hospitality indusstry is consider a strong asset*Strong executive presence with experience engaging Fortune 1000 executives*Ability to break down and communicate complex ideas in dynamic situations*History of navigating ambiguity in an unstructured, high-growth environment*Understands and can speak to the interaction between business and technology *High level of entrepreneurship, creativity, ownership, and business acumenSalary Range: Purchase NY: PUR: $161,00-$250,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector Loyalty & Personalization ServicesWe are looking for a truly exceptional strategic sales professional to build our Loyalty & Personalization Services practice in North America. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in North America by continuing to drive Business Development in the region. In this role, you will work closely with clients to determine what consulting services are best suited to help them achieve their ambitions to drive customer loyalty for their brands. This entrepreneurial role is a great opportunity to start up and shape the direction of our North America practice.Responsibilities*Drive growth: Establish and grow our business in North America identifying and developing new client relationships, and growing our existing relationships *Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs*Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements *Collaborate effectively: Work in close collaboration with our partners in Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients*Sales Pipeline management; accountability of running and process pipelines Requirements:*Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm*Consultative selling experience within retail, travel, hospitality indusstry is consider a strong asset*Strong executive presence with experience engaging Fortune 1000 executives*Ability to break down and communicate complex ideas in dynamic situations*History of navigating ambiguity in an unstructured, high-growth environment*Understands and can speak to the interaction between business and technology *High level of entrepreneurship, creativity, ownership, and business acumenSalary Range: Purchase NY: PUR: $161,00-$250,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bbb4c61-7fb2-4d0b-a6e0-e6a0b501ba9d